Part-Time Sales Coordinator Admin Assistant

3 days a week (The day for work will be confirm)

Job Description:

-Coordinate sales activities and liaise with customers

-Manage customer calls/messages/email and follow up all activities

-Maintain and update the customer database

-Generate and prepare sales reports

-Collaborate with the sales team to achieve sales targets

-Communicate with suppliers to obtain quotes and place orders

-Support other administrative tasks as assigned

-Ad-hoc tasks as & when required.

Job Requirements:

-Minimum 1 year relevant experience

-Min. GCE 'O' Level

-Customer Oriented with good interpersonal and communication skills

-Must be fast learner and pro-active

-Good organizational and time management skills

-Ability to think strategically

-Pleasant and friendly personality

-Strong problem solving capabilities

-Computer Literacy

Able can start work or immediate

Only shortlisted candidates will be notified.

Job Description:

Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:

- Presentation

- Demo

- POC

- proposal writing

- compliance table

- Statement of Work (SOW)

- Training/Product Enablement

· Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training

· Responsible for conducting hands-on POC independently

· Independently present vendor’s solution to partners and end-users

· Provide updates and trainings to partners and end-users when required

· Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure

· Provide timely and accurate reporting

Requirement:

· Degree / Diploma in IT / Computer Studies or equivalent

· Minimum 2 years of hands-on experience in IT network and Cybersecurity domain

· Strong knowledge of security and networking infrastructure environment

· Process good analytical, communication, interpersonal and personal skill

· Good attitude with willingness to learn

· Demonstrate high level of independence

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

Highlights:

• Willing to travel overseas
• Experience in Sales for plastic (PP, PS, PE)
• 50% generate new business and 50% maintaining current business

Job Descriptions:

• Marketing and taking action aggressive and spontaneously to create new business
• Maintaining current customers to handle daily task efficiently
• To control the trading material stock inventory
• Attend to customer enquiry and provide sales services to customer
• Prepare quotation and liaison with customer on pricing matter
• Follow up with customer on payment issue
• Sourcing for suitable supplier for purchase of trading material
• Evaluate of supplier performance to ensure purchased products met the customer requirement
• Check P/O from customer and to supplier for trade term, payment term, price and lead time
• Follow up with customer on any arise including customer complaint
• Take proactive actions to ensure customer satisfaction

Requirements:

• Degree qualification
• Min 8 years of Sales and business development experience in both commodity (PP, PS. PE) and engineering plastics (ABS, SAN, ASA, PC,/ABS, POM, PBT, etc.)
• Have good knowledge of Plastic Distribution business model, good technical knowledge and connection with business partners in plastic industry
• Required to travel to Batam and JB to support existing customers, and travel to developing countries for business expansion in the future

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Location: Paya Lebar (East)

Working hours: 8:30am to 6:00pm (Mon to Fri)

Job scope:
• Posting of job advertisement
• Call and interview suitable applicants; Job matching
• Liaising with both internal and external parties
• Administrative duties including managing contracts and updating Excel
• Any other ad hoc duties

Requirements:
• Min 2 years of working experience in Sales/ Customer Service will be an advantage
• Willing to learn; Fast learner; Responsible; High sense of urgency in completing tasks; Positive Mindset
• Willing to converse with people from different backgrounds
• Driven to work towards team's goal
• Proficient with MS Office applications

Interested applicant, kindly Whatsapp 89212023 https://wa.me/6589212023 to apply with your updated resume. All shortlisted candidates will be contacted.

We are Spaceman, Singapore's most exciting furniture brand and having just increased our store to 5000 sq feet need new part-time sales consultants to help bring joy to our customers spaces.

Spaceman is the leader in space saving furniture with innovative and highly customisable murphy beds, dining tables, sofa beds, storage beds and kids bedrooms.

We also sell lighting, art, and innovative wall coverings under the Curarto brand so there is plenty to get your teeth into.

Generous commission and excellent career prospects available.

Responsibilities

- The Sales Consultant will take and respond to customer and client enquiries both online and offline, and ensure follow up.

- The Sales Consultant will pursue leads and follow up

- The Sales Consultant advises on product selection, and manages the entire sales cycle

- The Sales Consultant may also assist with invoicing, diary keeping, administration and paperwork for the company.

- Need to be willing to work weekends

Skills & education-

- Ability to produce simple 3D visualisations either by hand or using SketchUp, or some other 3D software to be able to propose customised solutions to customers

- Possess at least relevant A Levels and ideally relevant Professional Certificate/NiTEC.

- Excellent organisation, communication and presentation skills.

- Excellent customer service skills. Good computer skills, MS Word, Excel etc.

- Good level of English written and verbal- Able to work independently, self motivated and proactive.

Please send an up to date resume in MS Word/pdf format.

Primary Responsibilities:

Service Delivery Leadership:

• Oversee the end-to-end delivery of digital services, ensuring projects are completed on time, within scope, and on budget.
• Manage delivery teams, ensuring alignment with customer expectations and business objectives.
• Drive continuous process improvement and ensure high standards of service quality and efficiency.
• Coordinate with cross-functional teams, including operations, technical teams, and product development, to deliver integrated solutions.
• Pre-Sales Support:
• Collaborate with sales teams to provide technical expertise and solution design during the pre-sales phase.
• Engage with prospective clients to understand their business needs and align them with appropriate digital solutions.
• Prepare and present technical proposals, solution architecture, and delivery plans to customers.
• Assist in the development of RFPs/RFIs and contribute to pricing strategies by offering insights on delivery costs and timelines.
• Stakeholder Management:
• Maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
• Act as a key point of contact for clients during both the delivery and pre-sales phases to ensure expectations are met.
• Risk & Resource Management:
• Identify potential risks and implement mitigation strategies to ensure smooth service delivery.
• Oversee resource allocation, ensuring that project teams are staffed appropriately and efficiently.

Requirements:

1. Educational Background:
   • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
   • Relevant certifications (e.g., PMP, ITIL, or Agile) are a plus.
2. Experience:
   • Minimum of 8 years of experience in digital service delivery, project management, or a related role.
   • Proven experience in pre-sales support, including solution design and technical proposal development.
   • Experience leading cross-functional teams and managing client relationships.
3. Technical Skills:
   • Strong understanding of digital services and technologies (e.g., cloud computing, software development, data analytics).
   • Familiarity with project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
4. Soft Skills:
   • Excellent communication and interpersonal skills to effectively engage with clients and stakeholders.
   • Strong analytical and problem-solving abilities to address challenges and identify opportunities.
   • Leadership qualities to inspire and motivate delivery teams.
5. Risk & Resource Management:
   • Experience in identifying project risks and developing mitigation strategies.
   • Ability to manage resource allocation effectively and efficiently.
6. Customer-Centric Mindset:
   • A track record of aligning services with customer needs and expectations.
   • Ability to build and maintain strong relationships with clients and partners.
7. Strategic Thinking:
   • Strong business acumen to understand client objectives and align digital solutions accordingly.
   • Ability to contribute insights to pricing strategies and delivery cost estimation.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Sales Coordinator to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Coordinator:

• Accurately process sales orders in the system, ensuring correct product details, pricing, and customer information.
• Prepare and maintain sales documents, including quotations, invoices, contracts, and sales reports.
• Assist the sales team in preparing presentations, proposals, and any other necessary documents.

Requirements:

• Relevant experience
• Experience with SAP or ERP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Industry: Pumps, blowers, Industrial Equipments, mining, waste water treatment.
• Identify & develop new business opportunities
• Establish new accounts as well as maintaining with existing customers
• Meeting Company objectives and expectations
• Marketing function for new products
• Corresponding with customers on quotations and purchase order related issues
• After Sales service calls

Requirements

• Diploma / Nitec in Engineering field
• Possess own vehicle / Class 3 Driving License
• Welcome entry level (Training Provided)
• Positive attitude, hardworking
• Work location at Tuas South
• Basic salary + Commission + Car allowance + Petrol Card

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

We’re hiring for our growing Recruitment Executive team. You’ll work closely with our project managers to help them find talent for their projects, and you’ll also be involved in innovative ways to draw in the right talent for the right role.

Responsibilities

• Work with the hiring manager to gain insight into their staffing requirements and develop a targeted recruitment plan to address manpower needs
• Utilize a variety of approaches to acquire and entice prospective talent, including reviewing resumes, conducting preliminary phone screenings, and evaluating candidates' skills, knowledge, abilities, and compatibility with the organization's culture.
• Collaborate with the HR administrator to facilitate the onboarding process for new candidates and ensure the smooth execution of contract signing procedures.

Requirements:

• Keen in recruitment or HR related roles
• Nitec/Diploma in Human Resource or relevant discipline
• Must be able to work independently with minimum supervision

Other Information:

• Location: Kaki Bukit
• Working Days/Hours: Monday to Friday, 9am to 6pm
• Salary: $2,600 - $3,400

Cocoage Cosmetcs is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Cocoage team today and become part of the dream.

Job Benefits
- Training by international professionals
- Opportunities are available for all those with a passion for beauty and determination for success.
- Learning and growing daily with the team
- Island wide work locations with easy access to MRT stations
- Bonus and motivating incentives

Job Requirement
- Able to stand long working hours
- Commit to retail hours
- Able to work on Weekends and Public Holidays
- Aggressive Selling
- Approaching customer at doorstep
- Drive and achieve individual sales target on monthly basis, in a team environment
- Demonstrate and promote our product
- Good knowledge in skincare
- Relevant Beauty Retail experience
- Build and establish new customer prospects
- Strong customer service mentality
- Good team player with a positive personality
- Creating and nurturing a strong relationship with clients
- Good team player with a positive personality
- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided
- Manage daily operating activities in the store
- Daily inventory stock tally

Interested Candidates can apply as below:
Email: [email protected]
Whatsspp: +65 9788 0466

Job Summary:

We are looking for a motivated and technically inclined Junior Sales Engineer with 1-2 years of experience in sales within the engineering or oil and gas sectors. The ideal candidate will have a strong foundational knowledge of engineering principles and a genuine interest in learning more about technical sales, especially related to tools and equipment used in the oil and gas industry. This role is an excellent opportunity to develop your sales skills in a technical environment while contributing to the growth of our business.

Key Responsibilities:

• Assist in identifying potential clients and market segments, generating leads, and following up on inquiries to grow the customer base.
• Support senior sales engineers by preparing technical presentations and product demonstrations tailored to client requirements.
• Maintain strong client relationships through regular communication, providing prompt support and addressing client inquiries or concerns.
• Communicate product specifications, benefits, and applications to clients effectively, addressing both technical and commercial aspects.
• Stay updated on industry trends, product advancements, and competitor offerings to maintain a competitive edge.
• Assist in preparing quotations, proposals, and bid documents, ensuring accuracy and alignment with client specifications.
• Conduct client site visits to understand specific requirements and present suitable solutions, with guidance from senior team members.
• Perform product demonstrations and assist in training sessions for clients, showcasing product functionalities and applications.

Qualifications and Experience:

• Bachelor’s Degree or Diploma in Engineering (Mechanical, Electrical, or related field) or equivalent technical background.
• 1-2 years of sales or customer service experience in the engineering, oil, and gas tools industry, with a preference for candidates familiar with technical sales.
• Basic knowledge of engineering concepts, with the ability to quickly learn technical details of our products.
• Excellent communication and interpersonal skills, with a customer-oriented mindset.
• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
• Proficiency in MS Office Suite and experience with CRM tools is preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

“Change begins at the end of your comfort zone”

Are you looking for an environment where you can exceed your potential?

Are you someone who look for constant change and solutions?

If you are someone who is highly motivated with excellent problem solving skills and the ability to prioritise workloads in a rapidly changing industry, WE WANT YOU!

YOUR ROLE

• You are expected to engage customers through face to face sales
• Good interpersonal skills
• Overseeing and execute sales and marketing activities

PERKS

• Unlimited income growth
• Empowerment and supportive team culture
• Coaching will be given along with mentors and support system
• Overseas exposure for learning & development (Eg. Malaysia, Taiwan, Hong Kong)

If you have what it takes! Kindly click apply to find out more, shortlisted candidates will be contacted!

The Vice President Sales and Marketing will work together with the Chief Commercial Officer, Commercial Director and Marketing Vice Presidents as necessary to devise and implement various commercial strategies in relation to the company’s fleet of aircraft, and will include the following job functions:

· Collection of market data related to the company’s fleet, management of such data and the analysis of the data

· Establishing initial contacts with prospective clients and basic commercial discussions

· Organizing internal deal teams to work on projects and transactions

· Project management

· Commercial analysis of potential transactions

· Preparation of marketing presentations and brochures

Candidates must possess the following in order to qualify for the position:

· A University Degree in the engineering or applied finance field

· At least 5 years of work experience in the aviation industry of which ideally should have been spent working for an aircraft manufacturer and/or an aircraft leasing company

· Ability to work well with team members and able to communicate well with peers and staff of different levels

· Interest in the commercial aerospace and/or international business fields

· Resourcefulness, strong self-motivation to find solutions and solve problems

· Willingness to learn, self-awareness, high EQ, and cultural awareness

· Fluency in English and be fluent in at least French or Spanish language

This is a permanent, full-time position.

If you’re constantly seeking for expansion and love working with fun and dynamic team to drive and grow within the company, we would love to hear from you!

*NO EXPERIENCE REQUIRED*

If you are!

⭐️ TEAM PLAYER & OUTGOING

⭐️ Comfortable with face to face sale

⭐️ Enjoy working in fun & fast paced environment

We provide

Are you ready to embark on an exciting journey with a leading global outsourced events and sales powerhouse?

At our dynamic company, we don’t just solve problems – we tackle them with creativity and innovation! Join us as we shape the future of the industry and develop tomorrow’s leaders.

What We're Looking For:

• Thrive in a fast-paced, ever-evolving environment.
• Demonstrate exceptional leadership skills with a passion for collaboration.
• Eager to take on new challenges and grow personally and professionally.

About the Role:

In this role, you'll lead planning and operational initiatives, working closely with diverse teams to overcome obstacles and ensure operational excellence. Success requires strong problem-solving abilities, effective communication, and the capacity to navigate complex, cross-functional challenges.

Responsibilities:

• Grow our client base while nurturing and expanding existing relationships.
• Develop compelling sales presentations and proposals.
• Exceed customer expectations and drive business objectives.
• Build lasting partnerships through innovative, win-win solutions.

Why Join Us?

• Immerse yourself in a dynamic, collaborative work culture where teamwork drives success.
• Unlock personal and professional growth with numerous advancement opportunities.
• Expand your horizons through international networking with our global teams.

Ready to unleash your potential? Join us and embark on a journey of endless possibilities! Apply today!

Our client is a pioneering company dedicated to developing plant-based foods, believing in the power of plants to enhance human health and promote environmental sustainability through innovative practices.

• Manage customer inquiries across phone, email, and other channels, ensuring timely and accurate responses.
• Process customer orders and maintain up-to-date data in customer portals for efficient order management.
• Support marketing activities, including promotions, events, and product launches.
• Track and resolve customer complaints, collaborating with relevant departments for quick solutions.

Requirements:

• Diploma and above
• At least 3 years of experience in Marketing Administration.
• Proficient in Microsoft Office Suite.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key Responsibilities:

• Identify and develop new business opportunities and markets.
  • Understand client needs and recommend suitable products or services.
  • Prepare proposals and quotations.
  • Conduct technical presentations of the product offered to customers.
  • Address technical questions and concerns and provide valuable solutions that meet customer needs.
  • Close sales by building rapport with customers, explaining product and service capabilities, and overcoming objections.
  • Continuous learning of the company’s offered products and services.
  • Stay updated on industry trends, competitor products, and technological advancements.
  • Analyze competitors’ products and strategies to identify areas for differentiation.
  • Build and maintain strong, long-lasting customer relationships.
  • Act as a trusted advisor to clients, understanding their business/plant needs and challenges.
  • Collaborate with the sales, operations, and customer service teams to ensure customer satisfaction.

Qualifications:

• Open for fresh graduates with interest in a sales role and willingness to learn.
• Prior work experience as a Sales Engineer or in a similar technical sales role is a plus.
• Positive attitude and likeable personality.
• Goal driven and result-oriented
• Excellent communication and interpersonal skills.
• Proficiency in MS office and basic knowledge on Autocad is required.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in technical writing and documentation.
• Strong organizational and project management skills.
• Strong understanding of technical concepts and ability to explain them to a non-technical audience.
• Ability in negotiating terms and closing a deal.

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Job Details:

• Data Entry, preparing documents (Invoice, Delivery Order)
• Coordinate deliveries with our customers
• Daily Basis of planning of routes for deliveries
• Manage inventories and checking inward and outward
• Answer phone call and email enquiries
• Any other ad-hoc admin duties as assigned

Requirement:

• 1 Year relavant working experience
• Good communication and interpersonal skills
• Able to communicate with all levels of suppliers and customers
• Ability to multi-task

MOM Licences No.: 02C5465

EA Personnel Registration No: R24125030

Job Description

• Sales for new and used coaches, commercial vehicles and saloon cars
• Service and develop new customer accounts
• Follow up with potential customers to secure sales
• Facilitate sales and purchase paperwork on time

Job Requirements

• Minimum GCE 'O' level and above
• Good interpersonal, communication and negotiation skills
• Performance driven, goals and service oriented
• At least 2 years of sales experience in automotive industry
• Proactive and able to work independently under minimal supervision
• Possess valid Class 3 driving license

Job Highlights

• Location: Carros Centre ( Kranji ) or Ubi
• 6 working days
• Time: 9:30am - 6:00pm

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description

• Sales for new and used coaches, commercial vehicles and saloon cars
• Service and develop new customer accounts
• Follow up with potential customers to secure sales
• Facilitate sales and purchase paperwork on time

Job Requirements

• Minimum GCE 'O' level and above
• Good interpersonal, communication and negotiation skills
• Performance driven, goals and service oriented
• At least 2 years of sales experience in automotive industry
• Proactive and able to work independently under minimal supervision
• Possess valid Class 3 driving license

Job Highlights

• Location: Carros Centre ( Kranji ) or Ubi
• 6 working days
• Time: 9:30am - 6:00pm

As a Sales Promoter, you will be responsible for providing exceptional customer service and expert beauty advice to our clients. You will represent our brand, products and services with professionalism and enthusiasm, helping customers look and feel their best.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us!

LOCATION

We have 6 outlets which are located at NEX Serangoon, Toa Payoh, Wheelock Place Orchard, Jewel Changi Airport, Orchard Plaza, & The Centrepoint.

WORKING HOURS

• Morning Shift - 10:00 AM - 6:00 PM
• Afternoon/Mid Shift - 12:00 - 8:00PM
• Night/Closing Shift - 2:00PM - 10:00PM / 1:00PM - 9:00PM

Salary Range: Earn a monthly average of up to S$10,000 and more (Uncapped Earnings)

JOB HIGHLIGHTS

• 5 or 6 days work per week; 8-hour work per day
• High Basic + High Commission Scheme
• Staff Purchase Discount of up to S$2,000
• Quarterly and Yearly Bonus + Dressing/Clothing Allowance
• Overseas Trip + Company Fun Night + Team Bonding
• Performance based incentives
• Fun, Dynamic and great company culture
• Opportunity for career advancement
• Work location near MRT

JOB RESPONSIBILITIES

• Provide personalized beauty consultations to clients, understanding their needs and preferences.
• Recommend and demonstrate skincare and products to customers.
• Offer expert advice on skincare routines, application techniques, and beauty products.
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

JOB REQUIREMENTS

• Proven experience in a customer-facing role, preferably in the beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Makeup artistry or skincare certification is a plus.
• Flexibility to work evenings, weekends, and holidays.
• Familiarity with POS (Point of Sale) systems.
• Fast-paced and collaborative working style

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..