The Role

We are looking to hire a Pricing Manager within Asia Protection Pricing team at Pacific Life Re, a major global player in Life Reinsurance. The candidate will join as a senior member of the team and take on the ownership to manage a small team and pricing activities.

As an influential and innovative protection expert, your expertise in pricing, product development and experience analysis will be crucial as you work alongside Underwriting and Client Solutions teams to deliver creative solutions to meet the needs of our clients across the region.

Duties

1. Responsible for the timely and accurate delivery of pricing terms and product development solutions to clients ensuring high technical standards of analysis and the production of high-quality pricing to clients and internal stakeholders.

Key tasks include:

· Manage detailed assessment of opportunities from pricing and risk perspective, with consideration on business strategy.

· Manage projects/quotes with minimal support.

· Peer Review team members’ work

2. Responsible for assigned on-going treaty reviews, pricing methodology and model reviews.

3. Support Client Solutions team in building and maintaining effective relationship with clients and promoting the business’ brand.

4. Provide leadership and mentoring within pricing team, ensuring appropriate development for direct reports.

Qualifications & Experience

Essential

• Qualified Actuary (IFoA, SOA or IOAA)
• At least 8 years of working experience in Life (Re)insurance role with strong understanding of actuarial principles and processes.
• Prior experience in relevant markets and team management.
• Good technical and analytical skills and a demonstrable ability to plan, prioritise workloads and deliver tasks on time.
• Sound understanding of underwriting and claim practices and the interaction with pricing.
• Excellent written and verbal communication skills, ensuring appropriate stakeholder management during the end-to-end quote process.
• Awareness of systems such as SAS, SQL, Emblem is an advantage.

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Key responsibilities for Operation Manager:

1. Overseeing Daily Operations: Ensuring the efficient day-to-day functioning of the shop, including managing staff, inventory, and customer service.

2. Managing Inventory: Monitoring and maintaining inventory levels to prevent stockouts or wastage, while also ensuring all products are fresh and in good quality.

3. Staff Management: Recruiting, training, and supervising staff to provide excellent customer service and maintain a positive work environment.

4. Quality Control: Upholding high standards of quality in food preparation, presentation, and service to meet customer expectations and health regulations.

5. Budgeting and Cost Control: Managing finances effectively, controlling costs, and maximizing revenue to ensure profitability.

6. Customer Relations: Building and maintaining positive relationships with customers to encourage loyalty and enhance the overall dining experience.

7. Health and Safety Compliance: Ensuring all health and safety regulations are followed to create a safe environment for both staff and customers.

8. Marketing and Promotions: Developing and implementing marketing strategies to attract more customers and increase sales.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilities

· Supervise all aspects of Front Office operations and assist with all Reception tasks including check-ins and check-outs when required.

· To welcome and bid farewell to all VIP guests.

· To develop and maintain relationship with house guests and provide personalized service whenever possible.

· Coordinate and work closely with Housekeeping and Facilities department to ensure on the overall quality of guest experience.

· Address all guests’ feedback and concerns professionally and providing service recovery when required.

· Record all guests’ feedback into the Duty Manager’s Log for Management and all departments attention or follow up if required.

· Make sound decisions to handle any operational challenges that may arise in the absence of the Management.

· Ensure that arrival rooms are assigned accordingly and monitor room inventory closely to maximize revenue.

· Be familiar with all Standard Operating Procedure (SOPs) and responsible for conducting training for Front Office team.

· Ensure that all Finance related procedures and policies are adhered to.

· Form part of the Emergency Response Team (ERT) and be familiar with all emergency procedures.

· Conduct regular patrols on hotel premises and report any security concerns, defects or issues with cleanliness in the public area / guest corridors to the relevant departments.

· Assume other responsibilities as designated by Front Office Manager.

Requirements

· Candidates should ideally be currently holding a Supervisory role for at least 1 year.

· Service-oriented and take pride in delivering exceptional guest service.

· Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays.

Roles & Responsibilities

· implementing human resources programs & policies, including Talent acquisition, compensation & benefits, employee relations, training, and health & safety programs; possessing valuable insights, keen analysis & team approach to implement best practices & processes.

· Expert in developing & nurturing partnerships through human resources to bridge the divide between management and employees; ensuring regulatory compliance with legal requirements pertinent to the day-to-day management of employees;

· Skilled in developing & maintaining effective relationships with the Senior Management and department heads; supporting the delivery for end to end HR services across the business; using experience, skills & knowledge of the HR industry to make an impact in key areas such as change management, organizational design & talent analytics

· Proactive in performing the strategic role with respect to employee training & development; preparing the workforce for future positions within the company; succession planning, promotion from within policies & performance evaluation factor; imparting training, motivating employees & improving employee retention.

· Must have excellent communication & people management skills. Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals

R & T RECRUITMENT MANAGEMEN

12C5922

88669866

JR107697

Roles & Responsibilities

• Assist in managing the development and implementation of the company’s solutions and applications.
• Assist the project/product manager to manage and lead a team of developers to identify and manage scope, constraints, dependencies and risk.
• Help assign and oversee the daily tasks to the team while ensuring everyone are actively working towards established milestones.
• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met.
• Benchmark and optimize performance as necessary.
• Monitoring the market and developing competitive analyses.
• Defining a vision for a product.
• Aligning stakeholders around the vision for the product.
• Prioritizing product features and capabilities.
• Facilitates the building and releasing of features by the engineering team.
• Effective people leader with good interpersonal skills.
• Excellent communication skills.
• Strong problem solving skills.
• Ability to multi-task and perform well under pressure.
• Strong team player who is able to communicate well, and excited to learn new technologies in a fast phase environment.

Requirements

• At least 5+ years of experience in application development and maintenance with full software development life cycle experience prior to assuming a senior or managerial role.
• Good functional knowledge to analyze, design and develop effective / efficient solutions in meeting business requirements.
• Proven experience to manage a team of developers.
• At least 5 years of experience in full stack development is preferred prior to assuming a senior or managerial role.
• Experienced in working with/in a team of developers.
• Possesses knowledge on Node.js, Javascript, Typescript, .NET or Python.
• Possesses knowledge on MySQL, MSSQL, PostgreSQL or MongoDB.
• Possesses knowledge on Docker Containerization technologies.
• Possesses knowledge on security related topics such as hardening, validation or VAPT.
• Experiences in working with AWS & Azure technologies.
• Experiences in working with microservices architecture.
• Experiences in working with IAM/IDP solutions such as Microsoft Entra ID, AWS Cognito.
• Have experiences in working on products for the facilities management, sustainability and retail management industry is a plus.
• Have previously assumed the role of a product owner is a plus.

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.

Manage existing customers and develop new business

Responsible for clients requests and develope long term relationship with clients

Resolve clients' concerns and feedback

Be able to actively master sales skills and familiar with sales channels, including online sales

Can work well independently as well as in a team

Assist department manager to complete assigned work

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Responsibilities

• Provide administrative support to sales &/or marketing
• Assist to prepare sales & marketing reports
• Checking of stocks and prepare stock reports
• Purchase & monitor raw materials & liaise with external suppliers
• Make arrangement & coordinate packing of finished goods
• Source for marketing material and premiums (POSMs)
• Assist manager in brand management
• Handle emails & phone calls
• Ensure up-to-date and proper filing of documents and paperwork
• Support in planning, executing and implementation of marketing campaigns
• Other adhoc duties as assigned

Requirements

• Minimum 1 year experience in administrative work
• Basic knowledge on branding and marketing
• Meticulous
• Able to work independently
• Good rapport with colleagues
• Individuals with photoshop skills will be advantageous
• 5.5 Work days

Role Description

This position reports to the Programme Director. The role is required to design training solutions, plan & deliver training programmes to meet or exceed clients' needs & expectations.

Specific Responsibilities

• On the job training to train and/or facilitate our key training programmes in schools
• Plan and execute training programmes
• Update training content and materials to align with latest developments
• Recruit, train and manage a team of trainers to ensure quality delivery of programmes
• Customise training curriculum to meet clients’ needs
• Meet and service stakeholders

Competencies

• Knowledge of our flagship programmes
• Workshop engagement skills
• Curriculum Development skills
• Project management skills
• Recruitment of freelance trainers
• Customer relationship management skills

Duration of Attachment Offered

• 6 months

Job Responsibilities:

• Manage the day-to-day operations performed by the Payroll team and ensure timely and accurate salary payment and statutory reporting in compliance with regulatory requirements.
• Handle and process payroll, overtime claims, incentives, reimbursement and allowance payments.
• Oversee processing of payroll changes and system upgrades.
• Responsible to generate Payroll Reports, or any other payroll-related reporting & respond to statutory queries.
• Able to liaise with the client & perform payroll service as per their specifications and respond to their queries.
• Attend to internal and outsourced staff's queries on payroll-related matters.
• Reconciliation of payroll records, data verification and administration.
• Any other payroll tasks and projects as assigned.

Job Requirements:

• Bachelor’s degree in business administration, Accounting, Human Resources, or related field.
• Minimum 5 years of hands-on experience in payroll processing using various HR softwares.
• Prefer candidates with regional payroll experience who can manage a team and contribute to payroll system improvements.
• Demonstrate strong leadership skills with the ability to connect effectively at all levels.
• Highly meticulous and with an eye for detail.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Leading the project team in day-today operation
• Monitoring of project budget
• Liaise with consultants, main contractors, clients and relevant authorities
• Attend regular site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on the site
• Resolve any or other site related technical problems encountered.
• Any other duties delegated from head office, from time to time.

Requirements:

• Bachelor Degree in Civil Engineering or its equivalent, recognised by PE Board Singapore preferred
• At least 10 years’ relevant experience in bored piling works in similar capacity
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Job responsibilities:

• Integrate technical delivery methodologies, e.g., project management methodologies based on Project Management Institute (PMI), system and software development, agile methodologies such as Scrum to assigned projects.
• Drive project planning, scheduling, monitoring, and reporting activities.
• Manage project requirements, scope, timelines and perform regular customer cadences.
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans.
• Manage project requirements and scope/change management issues.
• Develop and effectively present and communicate content to all stakeholders, customers and management.
• Plan, schedule, monitor, and report on activities related to projects.
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or related discipline with at least 5 years of experience in IT project management.
• Familiar with application services (middleware) and infrastructure software.
• Knowledge of open source products is a plus.
• Experience establishing and contributing to process improvements.
• Solid interpersonal, leadership, and analytical skills with business insight.
• Able to handle more than one project concurrently.
• Ability to motivate project team and individual contributors and mediate conflicts.
• Excellent customer-facing and communication skills.
• Possesses project management certifications such as PMP or Scrum Master is a plus.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Job Description

• Responsible for ensuring that both CAG Employers Information

• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.

• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.

• Responsible for ensuring that all related infrastructure and facilities are

• coordinated in BIM Model before commencement of actual works on Site.

• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.

Job Requirements

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.

• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.

• Possess a Degree in Engineering / Architecture or equivalent.

• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully

• Instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

• Completed a certification course in BIM Management.

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Responsibilities

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

Requirements

• Min 5 years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

Ensuring that all food is of excellent quality and served in a timely manner

Planning the menu, keeping in mind budget, and availability of seasonal ingredients

Overseeing all kitchen operations

Coordinating kitchen staff, and assisting them as required

Training staff to prepare and cook all the menu items

Taking stock of ingredients and equipment, and placing orders to replenish stock

Enforcing safety and sanitation standards in the kitchen

Creating new recipes to keep the menu fresh

Keeping up to date with industry trends

Receiving feedback and making improvements where necessary

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

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