• MNC Company
• Salary $3500 - $4500 + Commission + Allowances + AWS
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• To be responsible for achieving monthly sales target set
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager
• To carry out post-sales activities
• To provide customer service and to manage customer relations
• To coordinate the installation of secured contracts, including the application of telephone lines
• To coordinate with technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction
• To collect and share useful market information collected from external parties e.g. market/competitors’ information.
• Any other tasks assigned by superior

Job Requirements:

• Possess minimum Diploma in Business Administration or related field with 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the role

• Conduct technical demonstrations and proof-of-concept sessions to highlight the security features of products to customers
• Perform software development to develop SDK
• Provides training sessions for customers and internal teams on technologies and industry best practices.
• In-depth knowledge of AutoID products, including their features and functionalities.
• Collaborates closely with the sales team to provide presales support

skills and experience required

· Diploma/Degree in Computer Science or related field

· Minimum 5 years of experience in presales engineering or technical sales

· Familiar with AutoID or security industry

· Programming experience in .Net Core and C#

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

• Well Established Company
• Basic $3000 - $3500 + Allowance + Commission + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.30pm

Job Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Polytechnic Diploma or equivalent
• Possess Class 3 driving license and own vehicle is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Responsibilities:

• Pre-sales support including a full range of company products, network technical solutions, highlights proposals, etc
• Develop business opportunities with clients
• Promote solutions and deliver formal technical proposals/presentations to clients
• Responsible for product solution designing and ensuring the solution is competitive
• Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
• To understand the client's business and technical requirements
• To handle clients' inquiries and technical-related issues
• Conduct product training for clients

Job Requirements:

• Experienced in networking products
• At least 1 year of work experience in networking
• Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshooting technical issues.
• Possess CCNA/CCNP and other networking certificates would be an added advantage

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description & Requirements

Manage retail staff, including cashiers and people working on the floor.

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Formulate pricing policies.

Determine daily coupons.

Ensure pricing is correct.

Work on store displays.

Attend trade shows to identify new products and services.

Coach, counsel, recruit, train, and discipline employees.

Evaluate on-the-job performance.

Identify current and future trends that appeal to consumers.

Ensure merchandise is clean and ready to be displayed.

Approve contracts with vendors.

Maintain inventory and ensure items are in stock.

Keep up with fluctuating supply and demand.

Analyze operating and financial statements for profitability ratios.

Ensure promotions are accurate and merchandised to the company’s standards.

Utilize information technology to record sales figures, for data analysis and forward planning.

Ensure standards for quality, customer service and health and safety are met.

Monitor local competitors.

Ensure hours of operation are in compliance with local laws.

Maintain store's cleanliness and health and safety measures.

Organize and distribute staff schedules.

Preside over staff meetings.

Help retail sales staff achieve sales targets.

Manage different departments within the store.

Handle customer questions, complaints, and issues.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

We are seeking individuals who have a passion for apparel, are personable, efficient, hardworking, proactive, and helpful. If you are independent, enthusiastic, and enjoy connecting with others, we welcome you!

This is a part-time hybrid role as a Social Media Marketing Intern at ELTWINE in Singapore with the flexibility for some remote work. The day-to-day tasks include managing social media accounts, creating engaging content, analyzing metrics, and assisting with social media campaigns.

Primary working location: Woods Square (Woodlands)

Responsibilities:

• Manage TIKTOK LIVE pre & post operations
• Comfortable to go on-screen & participate in livestreams / social media content filming
• Manage and execute video production for marketing purposes.
• Conduct market research to identify emerging fashion trends and consumer insights to identify opportunities for brand growth.
• Deliver content including Reels & Tiktok Videos
• Unpack and sort incoming inventory
• Arrange & manage physical inventory
• Assist in photoshoots
• Maintain studio cleaniness
• Assist walk-in customers

Qualifications

• Knowledge of social media platforms and trends
• Strong written and verbal communication skills
• Ability to multitask and work in a fast-paced environment
• Creativity and attention to detail
• Basic graphic design skills using tools like Adobe Photoshop, Illustrator or Canva are a plus
• Fluent in English, both speaking and writing
• Independent self-starter that takes initiatives
• Singaporean or Singapore Permanent Resident only

About Us

LIKKA is a fast-growing, homegrown fashion brand founded in July 2022. We’re on a mission to inspire individuals to embrace themselves and become the best versions of themselves through fashion and lifestyle choices. As we continue to grow, we’re seeking a passionate and driven Marketing & Operations Intern to join our team and contribute to our exciting journey. If you’re a creative problem-solver with an eye for detail, a love for fashion, and a can-do attitude, this is your opportunity to make an impact!

Find out more about us at likka.sg.

Role Overview

As a Marketing & Operations Intern, you’ll play a key role in supporting both our marketing initiatives (60%) and operational processes (40%). This dynamic role offers hands-on exposure to content creation, campaign management, influencer partnerships, and behind-the-scenes operations like supply chain coordination and procurement.

We are looking for someone who is available for a 6-month full-time internship (school internships/attachments welcome).

Key Responsibilities

Content Creation & Marketing

• Ideate, produce, and edit short-form video content for Instagram and TikTok.
• Plan and execute marketing campaigns across email, social media, livestreams and web platforms.
• Research and engage with influencers aligned with LIKKA’s brand.
• Manage influencer collaborations, including negotiations and campaign execution.

Operations & Coordination

• Daily operation - order fulfilment, inventory organization and management.
• Assist in supply chain operations, including coordinating with shipping companies and tracking deliveries.
• Support procurement processes, such as liaising with suppliers and ensuring timely product availability.

General Support

• Assist with photoshoots, graphic design, and video editing as needed.
• Support product design and sample development

What We’re Looking For

• Creative Skills: Familiar with social media platforms, video editing, and digital marketing tools.
• Operational Interest: Keen to learn about supply chain management and procurement processes.
• Passion for Fashion: Enthusiasm for content creation, storytelling, and women’s fashion.
• Soft Skills: Excellent communication, adaptability, and attention to detail.

Perks of Joining LIKKA

• Be part of a vibrant, fast-growing team driving innovation in fashion.
• Hands-on exposure to learn all aspects of a fashion company

Ready to embark on this exciting journey? Apply now!

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Ability to work under pressure and meet deadlines
• Ability to work shifts, weekends and Public Holidays
• Ability to work longer hours with prolonged period of standing

COMPANY

PIF Capital is a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship.

We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team!

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

The Sales Manager trainee ensures that sales targets are met or exceeded, while overseeing key client accounts and expanding the customer base through proactive market engagement. With a deep understanding of market trends, the Sales Manager trainee must be proficient in assessing customer needs and providing appropriate lighting solutions. This role involves coordinating with other departments, including marketing, logistics, and product development, to ensure smooth operations and timely delivery of products.

Specific Responsibilities:

1. Develop and execute sales strategies to achieve company targets and grow the business.

2. Develop strategies to stay motivated, track performance, and meet sales goals independently.

3. Build and maintain strong relationships with key clients, retailers, and distributors.

4. Identify new business opportunities and develop partnerships with potential clients.

5. Analyze market trends and competitor activities to adjust sales strategies accordingly.

6. Monitor sales performance metrics and generate reports for upper management.

7. Manage pricing strategies and negotiate contracts with clients and suppliers.

8. Collaborate with marketing to design promotional campaigns and product launches.

9. Ensure proper inventory levels by coordinating with supply chain and logistics teams.

Technical Skills and Competencies:

1. Sales Strategy

2. Market Analysis

3.Client Relationship Management

4. Team Leadership

5. Negotiation

6. Pricing Strategy

7. Contract Management

8. Inventory Coordination

9. Performance Reporting

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

Job Description

• Industry/ Organization Type: Interior Design Firm (Commercial & Residential)
• Position Title: Sales Consultant / Sales Interior Designer
• Working Location: East – Ubi
• Working Hours: 5.5 days (Mon-Fri: 12pm-6pm, every Sat: flexible)
• Salary Package: Full comm (Up to 60%) / Basic Salary SGD 2000 + Comm (Up to 15%) + Attractive Monthly Incentive
• Duration: Permanent

Key Responsibilities

• Generating sales for renovation projects with provided verified leads
• Assisting in space planning and providing design recommendations
• Creating customized quotations tailored to client needs
• Overseeing renovation projects, including conducting site visits and managing coordination
• Scheduling project timelines to align with the client’s move-in dates
• Collaborating with subcontractors and suppliers to ensure smooth project execution
• Conducting on-site visits during the renovation process
• Responding swiftly and professionally to client communications via email and phone calls

APPLY NOW!!!

• Min. ITE
• Min. 2 years of working experience in related field
• Sales expertise from other industries is welcome

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70214 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Develop new B2B business
• Generate B2B leads and follow up on sales opportunities
• Setting up meetings with potential clients for meetings
• Negotiate sales contracts and terms with clients
• Conducting market research to identify selling possibilities
• Actively seeking out new sales opportunities through cold calling
• Research and identify leads
• Prepare sales proposals and meet with clients for presentations

• Min 2 years of B2B sales experience preferably
• Experience in outdoor Sales
• Singaporeans preferred
• Possess excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Able to speak English fluently

Job Description

• Industry/ Organization Type: IT Consultancy Firm
• Position Title: IT Sales Executive/ Sales Engineer
• Working Location: Ang Mo Kio
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Commission + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Drive growth and meet sales targets by acquiring new customers.
• Develop and implement a strategic sales plan to expand the customer base.
• Provide sales, revenue, and expense reports, along with realistic forecasts, to the management team.
• Recognize emerging markets and market changes while staying informed about new products and competitive landscape.
• Comprehend the characteristics of our ideal customers and their connection to our products.
• Foster and maintain strong, long-term customer relationships by collaborating with them and addressing their needs.

APPLY NOW!!!

• Minimum Diploma in IT, Computer Science or related discipline.
• At least 2 years in Enterprise Software/ Security Software channel sales or channel partner development.
• Able to travel to Asia Pacific countries as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70399 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Key Responsibilities

• Establish and maintain relationships with SME clients, understanding their financial needs and business goals.
• Serve as the primary contact for clients, providing prompt support for inquiries, requests, and guidance.
• Identify and pursue new lending opportunities within the SME market, through prospecting and lead generation.
• Conduct credit assessments and risk analyses to evaluate loan applicants’ financial stability.
• Structure and negotiate loan terms, adhering to lending policies and regulatory requirements.
• Manage an active portfolio of SME loans, monitoring loan performance, repayments, and compliance.
• Collaborate with internal teams to ensure timely and accurate loan processing and documentation.
• Offer financial advisory services to clients, helping them with business strategies, cash flow management, and capital planning.

Job Requirements

• Proven experience in commercial banking, SME lending, or relationship management, with a strong business development and credit analysis background.
• Track record in originating and managing SME loan portfolios and achieving lending targets.
• Strong financial analysis skills, including expertise in evaluating financial statements and credit risk factors.
• Knowledge of credit underwriting, loan structuring, and risk mitigation in SME lending.
• Exceptional communication skills, able to build client rapport and convey complex financial concepts clearly.
• Skilled in networking and building connections with key stakeholders in the SME sector.

Aventir Group Pte Ltd
EA License: 24C2542

Job description:

• Managing electrical projects & tender
• Executing methodology & safety during tenders & giving technical expertise
• Planning targets for project & fulfilling contractual & tender requirements
• Coordinating with all related stakeholders & making sure commercial nature of projects are managed in good manner
• Managing project team & planning for milestones for project & complying contractual requirements
• Forecasting tender result for project with senior management
• Experience in electrical project management

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

The role will help in managing the operational aspects of SBF’s membership operations and services, supporting SBF’s goals to grow our membership base and working with other divisions in SBF to deliver value to members. The ideal candidate will bring a strong background in operations, be adept in systems and process optimisation and have exposure to event management.

Job Responsibilities

Operational Leadership:

• Provide oversight support for daily membership operations for Statutory and Associate Members, including areas pertaining to onboarding of members, invoicing and reminders for membership fee arrears, management of membership exemptions including audit checks and service delivery processes.
• Work with the Director, Membership Operations & Services and the team to develop and implement strategies to achieve membership growth in line with SBF’s targets.

Systems and Process Improvement:

• Participate and lead in initiatives to enhance the membership management system, to further streamline operations and improve customer service.
• Monitor, evaluate, and improve processes related to membership data management, ensuring data accuracy, security, and compliance with SBF and national data policies.
• Regularly review standard operating procedures (SOPs) for membership operations to enhance efficiency and member satisfaction.

Membership Events:

• Support the team’s efforts to plan, coordinate, and execute membership events and activities, including events such as the Annual General Meeting and other membership activities.
• Gather feedback and analyse post-event feedback to refine event offerings and improve member experiences.

Member Experience:

• Support in managing escalated member issues, addressing concerns and complaints with a focus on prompt resolution.
• Partner with cross-functional teams on programs and services that enhance value for SBF members and enhance overall engagement.
• Analyse member feedback and operational metrics to identify areas for improvement and contribute to ongoing member satisfaction and loyalty.

Strategic Planning and Reporting:

• Support Director, Membership Operations & Services in developing operational plans and budgets to achieve department objectives.
• Prepare regular reports on membership performance, providing insights and recommendations based on operational data.
• Participate in strategic initiatives to advance SBF’s membership strategies, contributing to long-term organisational success.

Job Requirements

• At least 8 years of relevant years of experience in membership operations or a related field, with experience in a managerial role.
• Proven experience in process improvement initiatives. Project management experience will be an asset.
• Strong leadership and people management skills, with a track record of effectively managing teams and collaborating across departments.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with external and internal stakeholders.
• Analytical mindset with experience in using data to drive decisions and improvements.
• Experience / exposure to IT systems including ERP systems, as well as MS Office Suite.
• Strong time management skills with the ability to multi-task and prioritise workloads.
• Self-motivated, independent and a good team player.