ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Responsibilities:

• Service Enterprise/Govt accounts, obtains orders and develop new market and established new Enterprise Customers.
• Responsible for the entire sales cycles by planning and organizing activities in existing or potential accounts, identify opportunities and work closely with other stakeholders to close deal
• Communicate with customer on the requirement, understand their procurement process to ensure smooth sales process
• Monitor competition by gathering current market place information on products, pricing, etc
• Resolve customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
• Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
• Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
• Support project for a smooth transition during project handover example like proper handover to project team on costing sheet

Job Requirements:

• At least 5 years of IT sales experiences in Government Accounts
• Excellent communication skills, both verbal & written
• Good in presentation skills.
• Good organization skills and ability to multitask
• Team-player who can also work independently, dedicated team-member
• Work location: Jurong East
• Singaporean only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Job Description:

We are seeking an experienced E-commerce Sales Manager to lead our online sales team. The E-commerce Sales Manager will be responsible for developing and implementing e-commerce sales strategies, managing sales staff, and ensuring that the online store meets its sales targets and profitability goals. The successful candidate will have a proven track record in e-commerce sales management, strong communication skills, and a commitment to delivering excellent customer service.

Responsibilities:

• Develop and implement e-commerce sales strategies to achieve sales targets and profitability goals.
• Manage and train the online sales team to ensure excellent customer service and achieve sales targets.
• Set and monitor sales targets for individual staff members and the online store as a whole.
• Analyze sales data to identify trends and make informed business decisions.
• Maintain relationships with existing customers and develop new customer relationships.
• Collaborate with marketing teams to develop promotional strategies and campaigns.
• Manage inventory levels to ensure adequate stock levels.
• Ensure that the online store is user-friendly, visually appealing, and optimized for search engines.
• Monitor and report on e-commerce sales performance to senior management.

Requirements:

• Proven experience in e-commerce sales management, preferably in a retail or online environment.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• A customer-focused attitude and a passion for delivering excellent customer service.
• Analytical and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to work evenings and weekends as required.
• Knowledge of e-commerce platforms, web analytics, and sales analytics tools.

Note: The specific requirements for the job may vary depending on the company's needs and the nature of the e-commerce platform.

[Job ID: 673527]

Responsibilities:

• Discuss sales issues with Sales Executives and provide guidance, support, and solutions to challenges.
• Monitor the progress and activities of Sales Executives, ensuring alignment with goals.
• Offer product and sales training to enhance team performance.
• Collect market insights through feedback from Sales Executives.
• Collaborate with various departments (e.g., Service and Delivery) to ensure seamless customer service coordination.
• Visit customers to gather feedback on product demonstrations and progress.
• Evaluate individual Sales Executive performance, offering motivation and encouragement to meet sales targets.
• Organize weekly team brainstorming sessions to develop strategies and plans for improving sales performance.
• Perform any other duties assigned by Management as required.

Requirements:

• At least 5 years of sales-related experience.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and with a proven track record in sales.
• Strong communication skills, with the ability to engage effectively at all organizational levels.
• Self-motivated, results-oriented, and customer-focused with excellent interpersonal skills.
• Must have access to personal transportation.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Purpose:

The owner of the role is responsible for Business Development, Sales & Account Management for the SOTAS product-line in the APAC region. Building financial & commercial offers and closing international deal for the SOTAS C4I Edge vehicle infrastructure Solutions in the region.

Responsibilities:

• Promotes and sells the SOTAS portfolio for potential opportunities to direct export customers or through/with the local Thales unit for the assigned countries. Main accounts:

- Sales & Account Management for Australia, working closely with SIX-Aus

- Business Development of SOTAS in the Asian region with a focus on Singapore, Indonesia, Malaysia, working closely with the local KAMs

- International UOR needs

• As working in the Singapore time zone, with a time difference from the SOTAS OEM (SIX in Netherlands), it is vital to work independently and have/gain in-dept technical and commercial knowledge on the SOTAS.

• Takes in orders (international sales function) through actions, ranging from pre-sales in cooperation with the KAMs and Business Development teams up to the end stages of sales finalization

• Defines the international sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific account in a target region/country, working in conjunction with the SAM/KAM

• Being remotely part of one of the SIX NL multi disciplined export Account teams, who are responsible for the SOTAS product family export from SIX NL. Together with your multi disciplined team members you ensures the team targets like OI, GMOI, Sales, Cash, Customer satisfaction and team development are met.

• Contributes to promote upsell SOTAS roadmap solutions APAC market opportunities

• Able to successfully negotiate the terms of an agreement and close the deal in line with expectations and mandates from the Gates

• Captures information on aspects such as risks & opportunities, marketing and sales, to share in the GBU (including Bid/project teams), develops awareness of customer environment. As Capture Lead manage the bid team and has the ability to anticipate forecast

• Summarizes and monitors export sales forecasts. Ensures that the necessary interactions take place with the countries, in particular through opportunity pipeline Reviews, Sitcom meetings and Business Forums

Requirements:

• Proven Sales track record in a complex Land Defense multi-stakeholder environment

• Brings (or has the ability to gain) technical operational vehicle C4I knowledge, can explain complex technology in an easy manner

• Manages risk taking & fosters entrepreneurship

• Leadership/ Ability to reassess strategy (strategic thinking) and leads as a Captureteam leader the bid process

• Promotes diversity and creates an inclusive environment, understands cultural differences

• Listening, communication & negotiating skills

• Team spirit, performs through cooperation

• Thinking out of the box, creativity

• Builds trust & partnership

• Business Modelling

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties assigned by the supervisors.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Excellent communication skill in both written and oral.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

What do you do in your role?

- Do in-person presentations for B2B (business-to-business) meetings.

- Connect with business owners, negotiate deals, and team up to reach more customers.

- Help clients boost their brand visibility and grab a bigger slice of the market.

- Share clear info about our products or services with potential customers.

- Drive growth by expanding our B2B offerings and improving what we do.

- Keep an eye on market trends, customer preferences, and what competitors are up to.

- Take care of current leads and manage those accounts.

- Scout for new leads and work to turn them into new customers.

So, what makes you a good fit?

- Great at talking to people and building relationships with customers.

- Self-driven and good with basic project management, able to work solo or as part of a fast-moving team.

- Can research market trends easily.

- No experience? No problem—everyone's welcome to apply! We’ll provide product training.

- Must be adaptable and comfortable handling uncertain situations.

- Content Creation: Write and update content for the website, social media, and newsletters.

- Website Management: Assist in updating website content, ensuring it is aligned with current marketing campaigns and compliant with branding guidelines. Support website performance tracking, recommending content or design enhancements based on analytics.

- Digital Marketing: Help with social media posts, email campaigns etc. Help with content scheduling, optimizing posting times, and tracking campaign performance.

- Customer Experience & Marketing Strategy : Assist in developing strategies to improve customer experience and support marketing planning.

Requirement

Strong in content and writing

We are a passionate company dedicated to providing high-quality ornamental fishes and corals. We are seeking a talented and enthusiastic individual to join our team as a Marketing Intern.

Role and Responsibilities:

• Content Creation: Capture stunning photos and videos of our products to showcase their beauty and uniqueness.
• Social Media Management: Manage and curate our social media accounts (Instagram, Facebook, TikTok, etc.) to engage with our audience and promote our brand.
• Livestream Assistance: Assist in planning and executing live streams to interact with our customers and showcase our products.
• Marketing Campaigns: Support marketing campaigns by helping with content creation, email marketing, and other promotional activities.

Requirements:

• Strong interest in photography and videography
• Proficiency in social media platforms
• Excellent communication and interpersonal skills
• Creative and innovative mindset

Hiring: Marketing Executive

We are looking for a dynamic and creative Marketing Executive to join our team! If you have a passion for digital marketing, possess strong communication skills, and are eager to contribute to the growth of our brand, we want to hear from you.

Key Responsibilities:

• Plan and execute digital marketing campaigns across various platforms (social media, website, email, etc.)
• Create engaging content including photos and videos for marketing and promotional purposes
• Manage social media accounts, engage with followers, and track performance metrics
• Assist with brand strategy and marketing initiatives to drive customer acquisition and engagement
• Collaborate with the team on creative projects and campaigns

Requirements:

• Minimum 2 years of digital marketing experience
• Experience in the beauty industry is a bonus
• Proficiency in photo and video shooting, editing, and content creation
• Bilingual in English and Chinese (both written and spoken)
• Strong communication and interpersonal skills
• Creative, detail-oriented, and able to work independently and as part of a team
• Knowledge of social media trends, SEO, and digital advertising

Salary:

• $3000 - $4000 + Commission (based on experience and performance)

If you’re a self-motivated, creative thinker with a passion for beauty and marketing, we’d love to have you on board! Apply today to join a growing and exciting team!

This is a full-time on-site role for a Senior Marketing Executive / Marketing Executive at Cogent Holdings Pte Ltd. The incumbent will be responsible for developing and executing marketing strategies, managing campaigns, enhancing brand visibility, and driving customer engagement across multiple channels.

Content Strategy & Creation:

· Collaborate with cross-functional teams to maintain brand integrity across the organization.

· Plan, develop, and execute comprehensive marketing strategies, events, and campaigns in collaboration with internal teams, external agencies, and vendors to effectively promote the company's brand and services

· Manage the company’s digital presence across social media platforms, websites, and email campaigns. Use of Adobe illustrator, Canva, and other applications.

· To enhance brand awareness, positioning, and perception.

· Stay current on digital marketing trends and tools to optimize online performance, including SEO, SEM, paid advertising, and social media engagement.

· Assist in planning, monitoring / managing campaign budgets, agencies, and vendors to ensure cost effectiveness and achievement of campaign/event deliverables.

Marketing Strategy Development and Execution:

· Conduct market research to identify customer needs, competitor strategies, and industry trends.

· Analyze customer data and campaign performance to derive actionable insights and drive marketing decisions.

· Continuously optimize and improve the marketing campaigns/strategy

Qualifications

• Bachelor degree or Diploma in Marketing, Business, Communications, or a related field
• Minimum 3 years of experience in marketing, preferably 1 year in a senior or leadership role.
• Experience in managing digital marketing, content strategy, and social media platforms
• Experience with marketing automation tools, CRM systems, and analytics platforms (e.g., Google Analytics, HubSpot, SEMrush).
• High proficiency in digital marketing tools (SEO, SEM, paid media, email marketing).
• Experience in the logistics industry is a plus
• Excellent communication skills, both written and verbal

Others:

· 5-day work week

· 2 ways transport from Jurong East MRT

· Daily meal subsidy

· In-house gym

· Dental, medical, insurance benefits

Responsibilities

• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media, TV etc.), exhibitions and promotional events
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Initiate and control surveys to assess customer requirements and dedication
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.)
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities
• Monitor progress of campaigns using various metrics and submit reports of performance
• Collaborate with managers in preparing budgets and monitoring expenses

Requirements and skills

• Proven experience as marketing executive or similar role
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• BSc/BA in marketing, business administration or relevant discipline

Contributing to the development of marketing strategies.

Conducting market research on rival products.

Designing and implementing marketing plans for company products.

Coordinating with media representatives and sponsors.

Working with the marketing team to develop targeted marketing strategies.

Answering client queries about product specifications and uses.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for marketing.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Manage the month-end and year-end close processes
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products

Required skills and qualifications

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work on weekend and public holiday.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are looking for Sales Manager to help us to increase revenue growth

Individual passionate about sales and closing deals, finding fulfilment in each successful transaction. Responsibility and patience are paramount qualities in a sales position.

Candidates must possess /Bachelor/Master degree.

Excellent communication, presentation and interpersonal skills.

More than 3-5 years working experience

Responsible for all sales activities

·

If you can work independently and with positive work attitude , can take care of the job and complete multiple projects within timeline , please sent your resume to [email protected]

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Your Role on Our Journey
As a Sales Manager, you will lead and inspire a high-performing sales team within the PHV leasing space. Your mission? To strategize, execute, and oversee sales operations while driving team performance and revenue growth. You will act as a mentor to the Sales Executives, provide strategic direction, and foster a customer-centric approach to business. Your leadership will be instrumental in expanding our customer base and elevating our position in the PHV leasing market.

Your Day-to-Day Adventures

• Strategic Sales Leadership: Develop and implement sales strategies to meet or exceed revenue targets, ensuring alignment with the company's overall objectives.
• Team Management: Recruit, train, mentor, and manage a team of Sales Executives, ensuring they are equipped with the tools and guidance needed to excel.
• Performance Monitoring: Set individual and team KPIs, track performance, and provide regular feedback to drive continuous improvement.
• Market Expansion: Identify new market opportunities, partnerships, and sales channels to expand our presence in the PHV leasing market.
• Customer Relationship Management: Build and maintain strong relationships with key customers, handling escalations and ensuring high levels of customer satisfaction.
• Sales Operations Oversight: Monitor the entire sales process, from lead generation to closing, ensuring efficiency and a seamless customer journey.
• Collaboration: Work closely with cross-functional teams, including marketing, operations, and after-sales, to ensure a cohesive approach to customer engagement and satisfaction.
• Market Insights: Stay updated on market trends, competitor activities, and customer feedback, using insights to refine sales strategies and offerings.

What Makes You a Perfect Fit

• Experience: At least 5 years of experience in sales, with 2+ years in a leadership or managerial role, preferably in a fast-paced and customer-focused environment.
• Leadership Skills: Proven ability to motivate, coach, and develop a sales team to achieve and exceed targets.
• Strategic Thinking: Strong analytical and strategic planning skills, with the ability to translate vision into actionable plans.
• Customer-Centric: A commitment to delivering exceptional customer service and building long-lasting relationships.
• Results-Driven: A track record of consistently meeting or exceeding sales targets and driving revenue growth.
• Dynamic Team Player: A collaborative approach to leadership, thriving in dynamic and cross-functional environments.

Responsibilities:

• Identify potential customers, initiate customer visits, perform site surveys, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers.
• Build customer relationships, support customers' project requirements and enquiries.
• Source new projects and markets to achieve sales targets set by our Company.
• Coordinate with internal and customers in scope of work and project executions, responding to customer requests, clarifications and resolving any issues with customers.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers.
• Maintain Company website, marketing materials and organize marketing initiatives
• Identify new market trends, business opportunities and generate monthly reports
• Maintain records for annual accounting and ISO audits.

Requirements:

• Diploma/Degree in marketing
• Fresh graduates are welcome to apply.
• Possess class 3 license
• Understand architectural and structural drawings, and AutoCAD will be an advantage.

Interested applicants, send in your updated resume by clicking “Apply Now”

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Up to 7500

Job Scope:

• Overall management and growth of sales operations for non-refrigerated and refrigerated products in General Trade and for non-refrigerated products in Modern Trade channels.
• Develop and implement sales strategies for new channels and grow existing markets, covering provision outlets, minimarts, schools, institutions, and supermarket chains.
• Lead and motivate the sales team to achieve distribution, merchandising, and outlet penetration objectives.
• Ensure achievement of sales objectives and improve profit margins.
• Lead, mentor, and manage the sales team to optimize processes and drive efficiency.
• Develop and nurture strong relationships with key clients and channel partners.
• Establish and manage budgets, track sales performance data to reach objectives.
• Work closely with marketing on promotions and stock requirements, considering the production schedule.
• Keep up-to-date with industry developments and competitor activities.

Requirements:

• Min. Degree in Business or a related field.
• Min. 10 years of experience in sales, with a key leadership role in the FMCG and local food industries.
• Knowledgeable about the trade terms and operations of retailers and supermarket chains.
• Good track record of managing sales targets and driving business growth.
• Strong strategic planning and analytical skills.
• Strong leadership and team management skills.
• Excellent presentation, negotiation, and interpersonal skills.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

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Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]