• Location: Tai seng
• Walking distance from MRT
• Salary: Up to $3,000 - based on experienced
• Interested applicants, kindly email me at: [email protected]

Responsibilities:

∙ Process buyers’ orders

∙ Coordinate and work closely with production on order lead-times, handles day-to-day problems and ensure timely delivery

∙ Liaise with suppliers and clients

∙ Prepare quotations, tenders, purchase orders, delivery orders, data entry, etc.

Requirements:

• Diploma in Merchandiser/Textile
• With experience in GARMENT industry will be advantageous

• Conduct sales and marketing in marine electrical systems or marine propulsion.
• Drive sales and build client relationships.
• Develop marketing strategies and represent the company at events.

Requirements:

• Strong understanding of marine electrical systems or propulsion.
• Minimum of 2 years in sales and marketing, preferably in the marine industry.
• Sales driven
• Fluent in English and Chinese (spoken and written)
• Additional languages like Japanese or Thai are a plus.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Highlights

• Gross Salary: $3,500 and above achievable with successful sales performance
• Performance Incentives
• Hybrid Working Model
• Birthday Leave + Medical Benefits

Duties and Responsibilities

• Meet sales goals and contribute to month-over-month growth
• Possess in-depth product knowledge and be able to deliver a presentation of our solutions
• Take inquiries and requests from customers and address their needs
• Maintain accurate customer’s records and recommend the right products for them
• Represent our brand in a professional, successful manner that results in a positive customer experience
• Coordinate with other members of the team to ensure company standards are being met
• Any other duties as assigned

Qualification and Skills

• Performance-driven and a team player
• Excellent verbal and written communication skills
• Good interpersonal skills
• Able to communicate with Mandarin speaking customers
• Singaporeans only

RESPONSIBILITY AND JOB DESCRIPTION:

1) Work closely with Project Manager to manage projects.

2) In charge of coordinating and liaising all site works (own work + subcons/vendors).

3) Monitor project progress and handle any issues that arise; update to PM.

4) Make sure all works on site proceed smoothly and according to schedule.

SKILLS AND EXPERIENCE REQUIRED:

1) Responsible and accountable.

2) Adaptive and quick on the feet to handle challenges on site.

3) Good communication skills with clients/IDs/consultants/subcons/vendors etc.

4) Able to multi-task and manage several site's issues at one time.

5) Manage stress/pressure and handover sites with tight deadlines.

6) Experience using computers for a variety of tasks (E.g emails).

7) Competency in Microsoft applications (E.g Word, Excel etc).

8) Ability to read drawings.

GOOD TO HAVE (OPTIONAL):

1) Proven work experience or similar role.

2) Some experience in project management.

3) Proficiency in different languages.

4) Class 3 license.

Interested applicants please send your resume to our email at [email protected]

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Key Responsibilities:

1. Develop Sales Strategies and TargetsFormulate and implement sales plans and targets for the China market in alignment with the company’s overall strategy, ensuring the achievement of business growth objectives.
   
2. Team Management Build and lead the sales team, providing training and guidance to enhance sales skills and team performance. Ensure the team operates efficiently.
   Motivate team members, establish performance evaluation criteria, and drive the team to meet sales goals.
   
3. Market Expansion and Customer Relationship Management Lead market research to understand trends in the Chinese market, competitor dynamics, and customer needs. Develop new customers and maintain relationships with existing clients.
   Build and sustain long-term relationships with key clients, engaging in regular business communication to improve customer satisfaction.
   
4. Sales Budget and Resource Management Develop and manage the sales budget, ensuring optimal allocation of resources to maximize profits.
   Coordinate sales resources across different regions to ensure optimal performance and sales growth.
   
5. Sales Data Analysis and Reporting Track and analyze sales data regularly, assess performance and create strategies for continuous improvement in sales planning.
   Provide reports to the management on the progress of the sales center, offering actionable insights and recommendations for market and sales strategies.
   
6. Cross-Department Collaboration Work closely with marketing, product, and customer service teams to ensure the effective execution of sales strategies and support marketing activities.
   

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Development Executive to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Proactively identify and pursue sales opportunities, and deliver presentations demonstrating Cartracks products and solutions
• Achieve and exceed sales targets with a focus on generating new business and developing existing customers
• Conduct thorough needs analysis on client requirements with tailor-made pricing structure/deals
• Acquire new customers by cold calling, networking, and using various Social Media platforms
  Monthly sales forecast preparation and submission
• Use CRM to full potential to report, measure and control sales inputs and outcomes

Requirements

• Target driven personality and eager to explore new business opportunity
• Good listening skills to understand a customers needs and tailor a relevant pitch
• Possess good communication skills and are not afraid to go an extra mile to close the deal
• Entry level applicants who possess the desired attributes (customer centric & target driven) are encouraged to apply as training is provided

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

About Us: We are an innovative company planning to be at the forefront of the food and medical equipment industries, committed to bridging the market gap between China and the ASEAN region. Our mission is to enhance cross-border trade and cooperation, bringing high-quality products to new markets and fostering sustaining growth.

The Role: We are seeking a dynamic and experienced Sales/Marketing Director to lead our efforts in establishing and expanding our sales and marketing channels between China and the ASEAN countries. This role is crucial for our strategic growth and requires a professional who is deeply knowledgeable about both markets. We also welcome candidates who has an interest to take an equity stake in the company given the seniority of the position.

Key Responsibilities:

Strategy Development: Craft and execute a comprehensive sales and marketing strategy tailored to the China-ASEAN corridor, focusing on food-related and nursing equipment products.

Channel Building: Identify, develop, and manage sales and marketing channels, including distributors, agents, and partnerships, to maximize market penetration and revenue growth.

Market Analysis: Conduct in-depth market research to understand trends, challenges, and opportunities within the China and ASEAN markets, adapting strategies as necessary.

Team Leadership: Lead and inspire a team of sales and marketing professionals, fostering a culture of excellence, innovation, and continuous improvement.

Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including suppliers, partners, and customers, to ensure alignment and drive mutual success.

Brand Advocacy: Champion our brand, ensuring our value proposition is clearly communicated and understood in target markets, enhancing our brand presence and reputation.

Requirements:

Proven Experience: A good level of experience in sales and marketing, with a significant focus on international trade, preferably between China and ASEAN countries.

Market Expertise: Deep understanding of the food and nursing equipment industries, as well as the cultural, economic, and regulatory landscapes of China and ASEAN markets.

Strategic Thinker: Strong strategic planning and execution skills, with a track record of successfully launching products and building markets in new territories.

Leadership: Exceptional leadership and team management skills, capable of motivating and leading teams towards achieving ambitious goals.

Communication: Excellent communication and negotiation skills, with fluency in English and Mandarin. Proficiency in an ASEAN language is a plus.

Adaptability: Ability to adapt to rapidly changing market conditions and business needs, with a problem-solving mindset.

Why Join Us:

Impact: Play a pivotal role in expanding the reach of high-quality food and medical equipment products to new markets, making a positive impact on communities.

Growth: Be part of a fast-growing company with ample opportunities for personal and professional development.

Culture: Join a team that values innovation, excellence, and collaboration in a supportive and dynamic work environment.

Application Process: To apply, please submit your resume, highlighting your interest and fit for the role.

We look forward to hearing from you and exploring how you can contribute to our mission in the China-ASEAN corridor. Join us in making a difference!

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Participates in exhibitions and manage social medica platforms
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Coordinate and liaise with suppliers to acquire competitive price and service as well as products in good quality
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least degree in Business, Marketing or a related field or 2 years working experiences in sales or marketing.
• Experince in construction product is a plus
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend
• Willing for travel for on-site client meetings
• Required to attend or participate exhibition or project until late night as scheduled
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week

We are regret that only shortlisted candidates will be notified.

At SIM WIN LIANG, we supply Boltless Storage Rack solutions to home, office, commercial and warehouse. We are looking for a Sales Admin to assist in our office with the following scopes:

Responsibilities:

• Handle customers' enquiries and orders via Ecommerce, Email, Phone and Walk-ins
• Perform sales transactions (Invoice and Quotation using a Cloud Software)
• Draft Sales Drawings and Layouts
• Perform delivery scheduling for orders
• Assist in the tracking of stock inventory
• Maintain office’s environment and cleanliness

Job Highlights:

• Location: Tai Seng
• Working Hours: Mon to Fri, 9 AM to 5:30 PM and Sat 9AM to 3 PM

1. JOB DESCRIPTION

Job Title

SALES ADMINISTRATION MANAGER

Occupation

ADMINISTRATION MANAGER

Job Description & Requirements

• The Sales Administration Manager will be responsible for daily support of retail activities including the processing of purchase orders, compilation of sales reporting, preparing sales materials, and sample processing. The ideal candidate will have experience managing multiple projects in a dynamic fast-paced environment.
• He or she will be well versed in all Microsoft programs including excel, power point, and word. Specific responsibilities include: Process purchase orders for retail sales expenditures. Compile and report on daily, weekly, and monthly sales numbers. ·
• Help prepare sales presentations under the guidance of Nat’l Accts Managers. Assess and report on monthly IRI (syndicated) data for market share insights. Work with Retail team in analyzing monthly sales and marketing data for retailer meetings and internal office month end meetings. ·
• Manage select vendors to ensure compliance with internal timelines. · Learn how to execute trade marketing initiatives and other marketing capabilities in Salesforce to find new customers and drive revenue.
• Help team with any new item set up requirements from the retailers. ·Update any necessary marketing pieces for tradeshows helping with overall preparation (marketing collateral, logistics). Help Retail team in sending out any packages/requested samples from the office. Analyze and report to Sales Director.

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Established maid Agency required experience Sale Consultant. Working location either in Hougang Green shopping Mall/Bukit timah Shopping Center or Sin Ming Road. Required KAH or CEI certification. Basic salary $3000 and above with high commission per sale.

Established in 2012, EP One Manpower Pte Ltd is a one of the leading maid agencies in Singapore. Our 3 branch offices are located at Bukit Timah, Hougang and Sin Ming Road. We take pride in providing excellent value added services to our clients; both the Employers and the Migrant Domestic Worker(MDW), Our sales consultant and supporting staff work as a close team to achieve our goals.

Currently we have 2 sales consultant vacancies openings in our organization. If you have the confidence to do sales and able to work independently, yet being a team player, we welcome you to apply with us. Basic salary starts from $3200 above depending on experience level. High commission per sale. Website:- https://epone.netmaid.com.sg

Job requirements:

• KAH or CEI certified.
• Self motivated, sale oriented and able to handle customers independently. Provide after sales support
• 6 day work week
• Manage enquiries
• Handle documents and applications
• Conduct and arrange interviews for clients
• Condusive working enviroment
• No previous experience in maid agency will be considered.

please email your resume to Mr Yeo at [email protected] or WhatsApp to 96188275.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Summary:

The Executive, Sales & Operations is focused on inside sales operations and is expected to provide efficient sales support and manage inventory meticulously, ensuring smooth operations and excellent customer service.

Responsibilities:

1. Support sales operations and assist the sales team with orders, paperwork and customer inquiries.
2. Perform inventory control and keep track of products in stock, and place orders as and when needed.
3. Coordinate sales activities and ensure smooth operations.
4. Provide customer service and assist with order inquiries.
5. Keep inventory organised and updated.
6. Communicate with customers and the sales team to align and ensure everyone is well informed of updates.
7. Work collaboratively with the team to meet sales goals.

Requirements:

• GCE “O” level / Fresh Poly Graduate are welcome
• Experience in lighting would be an added advantage
• Excellent communication and organisation skills
• Independent, resourceful and results-driven
• Ability to work in a fast-paced environment

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Title: Sales Interior Designer

Company: Perimeter Studio

Location: Balestier, Singapore

About Us: We specialize in creating innovative and stylish interiors that transform spaces into personalized experiences. As we continue to grow, we’re seeking a talented Sales Interior Designer to join our dynamic team.

Job Description:We are looking for a creative and driven Sales Interior Designer to deliver exceptional design solutions while building strong client relationships. The ideal candidate will have a passion for interior design, a knack for sales, and the ability to translate client needs into stunning design concepts.

Key Responsibilities:

• Client Consultation: Engage with clients to understand their design preferences, needs, and budget.
• Design Proposals: Develop and present customized design concepts and proposals that align with client expectations.
• Sales and Negotiation: Drive sales by effectively communicating design ideas and negotiating contracts to close deals.
• Project Management: Oversee design projects from conception to completion, ensuring timely delivery and client satisfaction.
• Market Research: Stay updated on industry trends, materials, and technologies to provide clients with the latest design solutions.
• Collaboration: Work closely with the design team and other departments to ensure cohesive project execution.

Requirements:

• Experience: Preferably 1 year of experience in interior design, with a strong emphasis on sales and client management.
• Skills: Excellent interpersonal and communication skills, with a proven track record in sales and client relations.
• Knowledge: Proficiency in design software (e.g., AutoCAD, SketchUp) and a solid understanding of design principles and trends.
• Education: O Level
• Attributes: Creative, detail-oriented, and able to work effectively in a fast-paced environment.

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• Exciting projects and a chance to make a significant impact on clients’ lives.

How to Apply: Interested candidates should send their resume, portfolio, and a cover letter outlining their qualifications and experience to [email protected] or Whatsapp 8124 0909. Please include “Sales Interior Designer Application” in the subject line.

Job Title: Sales Manager

Company: Avanta Global (A TÜV NORD Group Member)

Location: Singapore

About Avanta Global:

Avanta Global, a member of the TÜV NORD Group, is a leading service provider in Safety and Health, Environment, and Quality (SHEQ) solutions. With a legacy of success since its inception, Avanta Global offers comprehensive services including Training & Auditing, Manpower Outsourcing, and e-Learning. Our commitment to excellence and innovation has positioned us as a trusted partner for organizations seeking to enhance their operational efficiency and compliance standards.

Key Responsibilities:

· Formulate and implement sales/marketing strategies and plans

· Develop new accounts to ensure business growth

· Actively involve in sales, marketing and business development to identify potential opportunities and new markets, including cold calls, generate appointments and leads

· Plan, execute and manage marketing campaigns and activities, events, promotions and advertisements

· Actively involved in public relations, develop media relations to increase publicity and brand awareness

· Handle and resolve feedback, complaints or conflicts

· Highly self-motivated to achieve KPIs and targets

· Provide monthly reports for management review

· Other ad-hoc duties as assigned by the company

Qualifications:

· Diploma/Degree in Sales and Marketing or other disciplines

· Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels

· Able to work independently without much supervision

· Professional and confident in dealing with corporate clients and possess effective presentation skills

· Well rounded team player to build efficiency and foster a strong team environment

· Possess strong work ethics and keep information confidential

Application Instructions:

Interested candidates are invited to submit their resume and cover letter to [email protected]

Please include "Sales and Marketing Executive Application" in the subject line. Only shortlisted candidates will be contacted for interviews.

Avanta Global (A TÜV NORD Group Member) is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team.

Drive sales growth in the Food Service Channels by district planning, hunting, and developing new accounts to expand the distribution of products as well as servicing and increasing current customer accounts.

Key Responsibilities

1. To achieve monthly set sales targets for assigned accounts in Food Service Channel.
2. To hunt for new accounts by districts, sub-channels and expand distribution of products.
3. To service and increase the % growth of current accounts.
4. To update weekly on the prospect accounts and actionable plans with clear timeline
5. To work closely with assigned accounts to ensure sales and distribution are maximized to achieve monthly set targets.
6. To work collaboratively with Marketing to ensure sales and brand objectives are met.
7. Work closely with supply chain on stocks forecast to ensure stocks availability especially during peak seasons to meet sales and stock fulfilment targets.
8. Work closely with Finance on billing issues and resolve outstanding accounts.
9. Monitor and track trade spending to ensure within budget set.
10. Any other projects assigned by management

Key Requirements

• At least 3 years of Food Service experience in FMCG; Sales experience in food and beverage categories will be added advantage.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Proficient in MS Office tools and SAP platforms.
• Team player and independent, positive attitude, determined with Entrepreneur spirits & tenacity
• Good inter-personal communication and presentation skills
• Mature, strong analytical and concept crafting skills
• Eye for details, hands-on and able to multi-task and manage multiple projects
• Growth mindset and willing to go the extra mile

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Outdoor sales of Xerox office printers and copiers. No experience require and training will be provide. High commission with transport allowance . Able to speak bilingual will be an advantage. Self-driven, energetic and passionate personnel will easily acheive sale target.