Responsibilities:

• Conduct regular inspections and preventive maintenance on various kitchen machinery and equipment, including ovens, mixers, refrigerators, and freezers.

• Diagnose and troubleshoot equipment malfunctions to identify and resolve technical issues promptly, minimizing disruptions to kitchen operations.

• Maintain accurate and comprehensive records of all maintenance activities, including schedules, repairs, and parts utilized.

• Collaborate effectively with kitchen staff to proactively identify potential equipment issues and implement preventative measures.

• Analyze equipment performance and recommend upgrades or replacements to optimize kitchen efficiency and productivity.

• Stay abreast of advancements in machine maintenance techniques and technologies to ensure best practices are implemented.

• Adhere to all safety protocols and regulations while performing maintenance tasks to maintain a safe and secure work environment.

• Coordinate with external vendors and suppliers to procure spare parts and obtain technical assistance when necessary.

Qualifications:

• Higher NITEC/ Diploma in Mechanical Engineering or equivalent qualification preferred.

• Minimum of 5 years of experience in machine maintenance, ideally within a commercial kitchen or food production setting.

• Thorough understanding of various kitchen equipment, their components, and operational principles.

• Proven ability to diagnose and rectify mechanical, electrical, and technical issues effectively.

• Excellent problem-solving skills with the ability to think critically and make sound decisions under pressure.

• Strong communication and interpersonal skills for collaboration with diverse teams.

• Basic computer proficiency for maintaining accurate records and effectively communicating with stakeholders.

• Working knowledge of occupational health and safety standards related to machine maintenance. Language Requirements:

• Fluency in both English and Chinese (Mandarin) languages is essential for effective communication with team members, suppliers, and documentation purposes.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Job Details

● Salary: Up To S$3,200

● Job Type: Permanent | Full-Time

● Location: Kaki Bukit

● Schedule: Monday - Friday

About Company

● Local SME, a Regional Sales & Services centre, distributing of electrical & electronics components for Asia Region.

Experience

● Order Process/Order Fulfillment/Sales & Administrative Supportin Trading Industry: ≤ 2 years

Qualifications

● GCE ‘N/O/A’ Level, Nitec and/or Diploma in any disciplines

Responsibilities

● Maintain an efficient order process for all sales orders from system

● Speedy entries of all sales orders to system and provide support to customers by attending to their enquiries

● Prepare quotation, deliver order and invoices for local & overseas customers

● Liaise with forwarder to arrange for export shipments

● Perform 3-Way match of supplier’s invoices, PO & DO for accounts to process payments & posting

● Keep track of maintenance and repair schedule

Requirements

● Proficient with MS Office application

● Good Organization Skill, Independently & Meticulous

● Good Communication Skills in English and Mandarin as need to liaise with China Factory associates

● Singaporean/PR are welcomed

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

In this role, you will guide customers with platform architecture, migration strategy and analyze cost/performance benchmarks to help them train and serve ML models at scale. You will work closely with cross-functional AI teams, Product and Engineering, Infrastructure and Kubernetes specialists to remove roadblocks and shape the future solutions for customers.

Qualifications

JOB RESPONSIBILITIES

• Be a trusted advisor to customers, helping them understand and incorporate AI accelerators into their overall cloud strategy by recommending migration paths, integration strategies, and application architecture that incorporate Google Cloud AI optimized infrastructure.
• Demonstrate how Google Cloud is differentiated, highlighting the power of accelerators by working with customers on proof-of-concepts, demonstrating features, optimizing model performance, profiling, and bench-marking.
• Build repeatable assets to enable other customers and internal teams.
• Influence Google Cloud strategy at the intersection of infrastructure and AI/ML by advocating for enterprise customer requirements.
• Travel to customer sites and events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• 5 years of experience with cloud infrastructure.
• Experience building and operationalizing machine learning models.

PREFERRED QUALIFICATIONS

• Experience training and fine-tuning large models (i.e., image, language, segmentation, recommendation, genomics) with accelerators.
• Experience with performance profiling tools (i.e., Tensorflow profiler, PyTorch profiler, Tensorboard).
• Experience designing/architecting large-scale infrastructure farms for specialist AI use cases.
• Experience with running MLPerf benchmarks, distributed training and optimizing performance versus costs.
• Familiarity with libraries and frameworks such as HuggingFace Transformers, CUDA, Pytorch, Pytorch/XLA etc.
• Ability to engage with C-level or executive business leaders and influence decisions.

Job Title: Sales Manager ( Telecom Sector ) (ID4563)
Location: Pandan Cres
Working Hours: Mon to Fri 9.00am-6.00pm
Salary: $4000-$6000


Job Description & Requirements

We are seeking an experienced Sales Manager specializing in DC Power solutions for the Telecom industry. The ideal candidate will have a strong background in electro engineering, coupled with a proven track record in sales within the telecommunications sector. The area of responsibility will be Singapore and neighbouring countries.


Business Development:
• Identify and pursue new business opportunities within the Telecom sector for DC power solutions.
• Cultivate and maintain relationships with key decision-makers and stakeholders.
• Develop and implement effective sales strategies to achieve revenue targets.
• Collaborate with the marketing team to create compelling sales materials.

Product Knowledge:
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry.
• Conduct product presentations and demonstrations for potential clients.
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
Market Analysis:
• Stay informed about industry trends, competitor activities, and market dynamics.
• Provide feedback to the product development team based on market insights.

Qualifications:
• Bachelor’s degree or higher in Electrical Engineering or a related field.
• A minimum of 3 years of experience in sales, specifically within the DC power industry and Telecom sector.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office and CRM software.

Expectations:

• Daily accessibility, across time zones if needed due to international nature of business
• Daily work resource contribution computed at 0.6 FTE
• All business travels will be compensated
• Work from home

Scope:

1. Lead industry -facing sales activities centered around: 1.1) Pharma key account management and 1.2) CRO key account management
2. Lead project/account sales-based activities eg converting pharma account to run its Clinical Trials pipeline on Oncoshot
3. Lead product-based sales activities eg. CRO subscription product for trial insights/RFPs
4. Collaboration with MarComm, Content teams to design appropriate sales assets
5. Strategise, plan and participate in key conferences to bring new leads and convert sales pipeline
6. Local and overseas travel (cost borne by company) to perform sales related work
7. Report to Chief Commercial Officer (CCO)
8. Develop sales pipeline and strategy together with CCO
9. Participate in required regular sales teams call
10. Participate in required regular weekly and quarterly company meetings
11. Collaborate and train junior sales team members in futuretech company specializing in personalized cancer clinical trial recommendations and news curation.

The Developer envisions, designs, implements, tests, and rolls out platforms to host applications, systems, programs and database protocols in support of end users’ needs. He/She contributes to the definition of requirement and design specifications. He defines innovative approaches to platform development and integration of security aspects. He develops prototypes, creates software tools for test and automation, and evaluates latest best practices. He conducts quality assurance of platforms. He develops Application Programming Interfaces (APIs) to allow flexible and scalable interactions across applications, systems, programs and databases. He designs creative solutions for complex problems.

He applies structured thinking to develop solutions and is creative and innovative in designing new and improved platforms and approaches. He is a strong team player, who communicates effectively with others and guides junior members in the team.

Identify requirements

• Determine requirement and design specifications
• Plan full platform development lifecycle from idea conception through release and maintenance
• Recommend approaches that balance security, stability, and performance needs
• Provide technical guidance on proposed solutions and alternatives

Design platforms /platform features

• Prototype new platform solutions and/or new features for existing platforms
• Perform platform capacity planning and demand forecasting
• Perform code reviews
• Implement best practices of service-oriented architecture
• Participate in the quality assurance process
• Implement data protection strategies, including user authorisation and access management

Implement platforms /platform features

• Implement platforms / platform features
• Test platforms to ensure best possible user experiences
• Review resilience/disaster testing results
• Define security best practices for the platform
• Integrate third party software
• Configure platform performance monitoring tools

Optimise platforms

• Identify potential areas for platform improvement
• Make architecture changes to platform to scale for growth
• Optimise backend features and code logic to meet requirements for new products and initiatives
• Implement best practices and frameworks in platform development
• Automate common tasks to improve systems and processes
• Establish automated test frameworks

Maintain Platforms

• Prepare platform maintenance plans including timelines and resources needed
• Set up disaster recovery solutions
• Resolve platform failure incidents
• Conduct root cause analysis
• Develop technical and operational standards, procedures, technical documentation and metrics
• Help establish best platform engineering practices

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processes only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

ORGANISATION PROFILE
The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the data collection and data review activities of the research projects under the SPHS unit that will contribute towards the building of a population health research biobank for Singapore.

Duties & Responsibilities
1. Take consent from research participants before performing any research procedures
2. Perform carotid ultrasound, keeping to a mean turnaround time of 15min per ultrasound scan
3. Perform regular quality control and calibration procedures and maintenance of equipment
4. Review data output to ensure the integrity of data and images stored in the research database
5. Manage the inventory of consumables and oversee the preventive maintenance of equipment performed by vendor
6. Conduct/undergo in periodic re-assessment of techniques to maintain consistency of image and data acquisition for standardisation
7. Train/supervise trainees
8. Analyse images and record the intima-media thickness and observations of carotid constriction/obstruction
9. Ensure the safety and protect the privacy of research participants by adhering to best practices.
10. Any other responsibilities as required by future research projects

Qualifications

• Degree or Diploma in life or health sciences with an understanding of basic human anatomy or biology
• Experience in performing ultrasound would be an advantage.
• Work hours are: 7.45am to 6.15pm on Mon, Tue, Thu and Fri; and 7.45am to 3.15pm on alternate Sat.
• Able to communicate with research participants to put them at ease with the procedure and to comply with the positioning required.

WHAT ARE WE LOOKING FOR
We are looking for a teamplayer capable of working in a fast-paced environment, and who is service-oriented and good at time management. This job is for you if you prefer an academic research setting over a clinical one, enjoy working in a team that manages different assessment modalities and has a keen interest in helping to build a national biobank for research.

Job Description & Requirements:

• Drive sales through product knowledge, customer service and problem solving, thereby maximising commercial profitability and establishing depth in client relationships.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Maintain and develop relationships with existing clients; Set up meetings and follow up with potential clients.
• Prepare presentations, proposals, quotations, sales contracts and other related documentation to facilitate sales.
• Manage customer enquiries and provide clients with advice relating to the company’s products and services; Coordinate their needs with internal and external teams.
• Project coordination and management; Site supervision and support.
• Gather market and client information and provide regular sales reports and updates.
• Review own sales performance and achieve sales targets through effective sales generation.
• Represent the company at trade exhibitions and marketing events.
• Attend team meetings and share best practices with colleagues.
• Support other projects and tasks as may be required from time to time.

Qualifications:

• Prior experience in sales preferred.
• Dynamic, high energy and strong drive to succeed.
• Strong interpersonal, communication, and negotiation skills.
• Fluent in oral and written communication, with the ability to communicate and present ideas and sales pitches effectively.
• Proactive with the ability to work independently as well as cohesively in a team.
• A team player with excellent collaboration and organisational skills.
• Ability to carry out multiple tasks and work in cross-functional teams.
• Fluent in English; ability to communicate in Mandarin will be advantageous.
• Willing to travel within Singapore.

What we offer:

• Opportunities for further training, career advancement, and leadership development.
• A variety of projects and work scope for professional growth.
• Workplace maintaining high standards of health and safety.
• Compensation package, including competitive salary, eligibility for commission and variable bonus, company phone, medical benefits.
• 5.5 day work week
• Flexible off day during weekdays
• Require to be in showroom during weekends and public holidays

Due to visa restrictions, only Singapore Citizens or Permanent Resident candidates will be considered.

Responsibilities

1. Regular visit to channel partners to further expand and explore potential sales opportunities with current existing customers to create and increase brand mindshare and impressions.

2. Regularly visit local dealer and key installer to understand their demand and requirement; Assist with local partner to sell products;

3. Keep in touch with market competition and recommend competitive selling price and add value with differentiated solutions;

4. Execute activities such as technical training, seminars and roadshows to support sales targets;

5. Prepare weekly sales reports and market feedbacks by collecting, analysing, and summarizing information for department head.

6. Develop and implement quarterly sales plans and achieving individual KPI set by management.

7. Any other scope as determined by management.

Responsibilities

1. Bachelor’s degree or above in electrical engineering or IT related field;

2. Over 3 years of sales experience in distribution channel sales in CCTV field or related industry;

3. Excellent negotiation and persuasion skills;

4. Good at self-learning, able to adapt to high intensive working environment and pressure;

Overall responsibility for the regions sales, third party alliances, and customer satisfaction. Develops and implements a comprehensive strategy that maximizes Oracle's opportunities across Oracle JAVA. Familiar with the Technology as well as the whole Eco-system, above 7yrs sales & marketing management experiences for JAPAC.

Manages and develops a team of sales representatives including recruiting, hiring, and training new reps on the Oracle sales process. May manage a Regional Manager or Branch Manager. Sells and promotes the sales of Oracle JAVA products to customers including negotiating price, other concessions and terms and conditions of the sale. Participates in strategic and tactical planning for the division. Builds working relationships with license, consulting and education field managers in the respective territory to develop joint account plans. Develops and execute a territory plan to maximize revenue. Generates and achieves monthly territory forecasts, and accurately predicts revenue on a monthly basis. Manages escalation. Conducts weekly progress meetings with sales team.

Directs and ensures the implementation of operational policies through subordinate managers. Interacts internally and externally with executive management involving negotiation of difficult matters to influence policy. Functional expertise and broad company knowledge.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

As part of YouTube Trust and Safety, you will be directly responsible for making the internet safer, protecting free speech, and defending our brand.

As a Policy Escalation Specialist, you'll ensure that we deliver performance goals for sensitive and timely escalations of potentially questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure that issues are triaged and the right stakeholders are involved in resolution.

In this role, you will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input into where we put our efforts next. In addition, you will dig into the data around incidents and search for trends, impact, and possible improvements. You will be required to work on-call on weekends and holidays on a rotational basis.

Qualifications

JOB RESPONSIBILITIES

• Manage escalations as part of the APAC Headquarters team in the Trust and Safety organization.
• Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems. Manage or assist in conducting reviews to capture lessons-learned and ensure regular follow-up for any items identified.
• Analyze, identify, prioritize, and deliver operational improvement opportunities. Identify, articulate, and quantify the impact of required tools changes to deliver on these opportunities.
• Partner with Policy, Engineering, Vendor Operations, and Analytics teams to define the best plan and implement fast.
• Review and manage escalations from graphic and controversial video content in line with YouTube Community Guidelines.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in content policy/review and anti-abuse or customer support operations.
• Ability to communicate in Urdu, Bengali, or Sinhalese fluently to review content in these languages.
• Ability to work non-standard, on-call rotation work hours, including weekends.

PREFERRED QUALIFICATIONS

• Experience with SQL or spreadsheet software, and using data to drive strategy and business action.
• Experience with complex, cross-functional project management.
• Experience with quality and training processes.
• Ability to build relationships with cross-functional partners across geographies.
• Ability to work through ambiguity and succeed in a rapidly changing environment.
• Excellent problem solving skills.

Job Description

• Conduct market research to identify potential business opportunities and market trends in chemicals industry.

• Develop and execute strategic marketing plans for fluorochemicals and other specialty chemicals with a focus on leveraging technical expertise to drive new businesses in the Asia Pacific region.

• Manage marketing and distribution network in the Asia Pacific region and build strong ties with regional stakeholders (customers, channel partners, etc.).

• Collaborate with sales and internal technical teams to assess customers’ needs, provide technical advice and develop solutions that align with customers’ objectives.

• Manage and provide directions and advice on all technical and laboratory operations.

• Ensure compliance for safety and environment regulations for laboratory activities.

• Prepare monthly management reports for management and Japan headquarters.

• Establish annual budgets and monitor revenues and expenses.

Job Requirements

• Fluent in Japanese (Level N1) to communicate with Japan headquarters and other overseas offices

• Bachelor’s Degree in Chemical Engineering or related fields with a strong technical background in fluorochemicals

• At least 15 years of global managerial experience in Business Development in the Chemicals Business, preferably of fluorochemicals products in semi-conductor, automotive and electrical industries

• At least 5 years of research and development experience in the Chemicals field

• Broad understanding of and experience in strategy formulation, policy deployment and management systems (e.g. Sales, Marketing)

• Extensive knowledge of global markets, key players, competitors, business models, products, and technology, especially of fluorochemicals products in semi-conductor, automotive and electrical industries

• Broad understanding of business trends and technical requirements of different countries

• Project Management skills

• Diversified global network of installers, manufacturers and customers

• Effective interpersonal and communication skills, comfortable with interacting with people of diverse cultural backgrounds

• Strong analytical, organising, negotiation, team management and supervisory skills

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• Master degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills.

*About Us:*

Neubot is at the forefront of integrating advanced technology with traditional practices. We are dedicated to developing a cutting-edge Traditional Chinese Medicine (TCM) Large Language Model that will revolutionize how TCM knowledge is accessed and utilized globally.

*Job Description:*

We are looking for a TCM Doctor with a deep understanding of Traditional Chinese Medicine and a keen interest in artificial intelligence and language models. The ideal candidate will collaborate with our AI development team to create a comprehensive, accurate, and sophisticated TCM language model. This role is pivotal in ensuring that the nuances, terminologies, and wisdom of TCM are accurately captured and represented in the AI model.

*Key Responsibilities:*

- Provide expert knowledge in TCM, including theories, diagnostics, treatments, and herbology.

- Assist in curating and verifying TCM data for the language model, including classical texts, modern research, and clinical practices.

- Work closely with data scientists and AI engineers to ensure the accuracy and cultural sensitivity of the TCM content.

- Participate in developing the model's structure, focusing on TCM-specific needs and applications.

- Contribute to the design of user interfaces and experiences for TCM practitioners and patients using the language model.

- Provide feedback and insights on the model's performance from a TCM professional's perspective.

- Stay updated with both TCM advancements and AI developments relevant to the project.

*Qualifications:*

- Degree in Traditional Chinese Medicine from a recognized institution.

- Licensed TCM practitioner with 2 years of clinical experience.

- Strong interest in technology, AI, and language models.

- Excellent communication skills, with proficiency in English and Chinese.

- Ability to translate complex TCM concepts into clear, understandable language for a diverse audience.

- Collaborative and innovative mindset, comfortable working in a multidisciplinary team.

*Benefits:*

- Competitive salary and benefits.

- Opportunity to be at the forefront of integrating TCM with AI technology.

- Collaborative and innovative work environment.

- Professional development opportunities in both TCM and AI fields.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

- Manage food service and wet market customers / portfolio;

- Implement strategic business plans that expands company’s customer base and ensure strong market presence;

- Work closely with Sales Operations team to ensure sales, distribution and merchandising opportunities are maximised to achieve monthly sales targets and achieve desired growth.

- Conduct quarterly and/or bi-yearly business reviews to improve sales performance and to further develop the business.

- Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness

- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

- Present sales, revenue and expenses reports and realistic forecasts to the management team

- Identify emerging markets and market shifts while being fully aware of new products and competition status

- Perform collections;

- Other duties as assigned by the Head of Department

Job Requirements:

- Good communication and interpersonal skills.

- Good knowledge of local businesses trends

- Proven track record in achieving aggressive sales targets.

- Problem solving skills, positive and good analytical mind

- Sales driven and highly motivated individual

Education, Experience & Training

- Min. Diploma in Sales & Marketing, Business Administration or its equivalent

- At least 5 years’ experience working in SME food service manufacturing environment

- At least 5 years of sales experience in food service and wet market segment

Remuneration

+ Base Salary

+ Transport & Mobile Allowances

+ Tiered Commission

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative and responsive TAE sector. We invite adult learning practitioners who are proficient in curriculum development to join us.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Description

Roles and Responsibilities:

• You will be part of the team under the Learning and Professional Development Division to design and develop new curriculum, and enhance existing programmes at IAL. These include IAL flagship programmes and IAL-owned continuing professional development (CPD) courses.
• You will explore and introduce innovative designs and pedagogies in the development to produce quality curriculum and instructional designs for learning efficacy.
• Collaboratively with team members, you will develop a mechanism to recollect delivery experience with data collection approaches and reflective methodology, aimed to identify and crystallise IAL pedagogies based on institutional design and reflective evaluation
• This role also requires you coach members of the team to raise staff competency in curriculum design and development, instructional designs and methodology.
• As part of this role, you will co-design and co-develop adult learning courses with partners from institutions of higher learning (IHLs) and industry learning academies.

Job Requirements

• A tertiary qualification preferably in instructional design and technology
• Possess ACTA/ACLP/DACE or strong pedagogical knowledge/practice in Adult Education
• At least 10 years of experience in training and development, preferably in Adult Education
• Strong facilitation knowledge and skills, with relevant credentials and certification
• Experience in blended learning design, including conducting needs assessment, crafting of learning outcomes, and blending of facilitated learning, technology-enabled and workplace learning pedagogies
• Experience in the digital media or EdTech industries designing and developing workplace solutions is advantageous
• Possess good communication, networking and interpersonal skills
• Experience in Continuing Education and Training (CET) in an Institute of Higher Learning has its advantage
• The position is based in IAL’s premises at Lifelong Learning Institute in Paya Lebar.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

This position is responsible for managing the sales and customer service to all contracted clients. These activities include all facets of servicing the client, including audit scheduling, contract and program adjustments, cross-selling opportunities and general relationship management responsibilities.

What You Will Do:

• Manage in meeting scheduling KPI’s for the group.
• Training/reinforcing process and procedures.
• Addressing customer complaints with individual Client Service when needed.
• Client services responsibilities for dedicated group of clients to include key accounts, including: schedule audits, optimize clients and auditors audit schedule, maximize audit days for a given level of customer demand, answer clients’ questions about the certification process, understand clients’ certification needs, identify and offer the best type of service to meet clients’ needs and accreditation requirements, update scope of work as necessary and send to customer as a proposal.
• Receive, review and execute all client requests related to their relationship with ABS Quality Evaluations Inc.
• Actively work with the operations department to develop and implement activities to enhance the client/company relationship.
• Review each relationship for efficiencies, profitability and cross-selling opportunities. Use interface with clients to maximize cross-selling opportunities.
• Refer new business opportunities to the sales department for quotation and follow-up.
• Interface with operations services to ensure efficient audit delivery and accounts receivable maintenance.
• Promote teamwork within the group and cross-train fellow team members.
• Other responsibilities as assigned and as the position expands.

What You Will Need:

Education and Experience

• 1- 5 years’ experience or a combination of education and experience in a business/technical discipline or equivalent business/quality related experience.

Knowledge, Skills, and Abilities

• Proven planning skills and ability to learn scheduling of auditors.
• Excellent verbal and written communications skills; excellent telephone communications skills.
• Ability to work independently and comfortably perform multiple functions/tasks in a very high paced intense environment.
• Good business background, strong interpersonal skills, service oriented and customer sensitive, with concern for accuracy, effectiveness, flexibility and innovation.
• Extensive computer skills to include: Excel, Work, Access and ability to learn new operational systems. This position uses a proprietary database application almost continuously.
• Must have a positive attitude and be success oriented.
• Ability to obtain working knowledge of the ABS Quality Evaluations Quality & Environmental Management System.

Reporting Relationships:

Reports directly to a department Manager, Supervisor or above.