We are seeking a talented and experienced Total Rewards Specialist to join our team. The ideal candidate will be responsible for designing, implementing, and managing key performance indicators (KPIs), reward structures, and commission frameworks to drive employee motivation and performance excellence. This role requires a strategic mindset, analytical skills, and a deep understanding of incentive structures to align with organizational objectives and drive results.

Responsibilities:

• Design and develop comprehensive KPIs to measure individual, team, and departmental performance in alignment with organizational goals.
• Collaborate with line managers, stakeholders to understand business objectives and translate them into measurable performance metrics.
• Create and implement reward systems, including bonuses, incentives, and recognition programs, to motivate and retain high-performing employees.
• Analyze performance data and trends to identify areas for improvement and adjust incentive programs accordingly.
• Communicate incentive plans and performance expectations effectively to employees at all levels of the organization.
• Monitor and evaluate the effectiveness of incentive programs, making recommendations for adjustments or enhancements as needed.
• Stay informed about industry best practices and trends related to performance management and incentives.
• Collaborate with HR, finance, and other departments to ensure compliance with legal and regulatory requirements regarding compensation and incentives.
• Provide guidance and support to managers and team leaders on performance management processes and incentive implementation.

Qualifications:

• Bachelor's degree in business, human resources, finance, or a related field.
• 3 years and above of proven experience in designing and implementing performance management systems, incentive programs, and commission structures.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Strategic mindset with the ability to align incentive programs with organizational goals and objectives.
• Knowledge of relevant laws and regulations related to compensation and incentives.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Proficiency in google sheets or software's for data analysis and reporting.
• Certification in performance management, compensation, or related fields is a plus

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Technical Operations Specialist is responsible to perform Manufacturing operational readiness activities which include, but not limited to, temporary Change Requests, SOPs, pre-campaign trainings and other associated tasks that are required prior to and during process campaigns. The Technical Operations Specialist is also involved in driving continuous improvement initiatives within Manufacturing.

The individual should have excellent communication skills and should be able to demonstrate agility with changing priorities on deliverables.

Key responsibilities:

• Initiate and complete temporary Change Requests along with corresponding redlining of batch records prior to the start of a required process run.
• Responsible for creation and revision of Manufacturing Standard Operating Procedures (SOPs) and other associated documents such as Performance Measures (PMs) etc.
• Create pre-campaign training package prior to upcoming campaign for operation related learnings from previous campaigns.
• Participate or Lead and facilitate continuous improvement initiatives pertaining to Manufacturing.
• Manage the execution of any other operational activities such as CAPAs, change request tasks, draft protocols for wet test execution, CSCC initiation etc. as assigned.
• Support with other activities such as defective material inspection and audit support.
• Collaborate interdepartmentally to drive assigned tasks to completions.
• Manage existing systems to track status of existing tasks such as SOP revisions, CAPAs/Change Requests to ensure timely closure.
• Identify areas of improvement and initiate tangible initiatives within Manufacturing leading to business aligned benefits.
• Provide guidance and mentorship to junior members of Tech Ops Team.
• Perform any other duties as assigned by your Lead/ Manager.

Key requirements:

• Degree in Engineering (Chemical/ Biochemical) or Science (Biochemistry/ Chemistry/ Microbiology) related disciplines preferred.
• Knowledge of Engineering and Biopharmaceutical processing.
• Familiarity with FDA & EMA GMP and regulatory requirements.
• Strong communication skills – Clear and concise communication with internal and external stakeholders, effective communication of change management.
• Excellent written and oral presentation skills.
• Able to lead and effectively facilitate projects with cross-functional department involvement.
• Track record in completing projects under tight timelines.
• Strong proficiency in standard Microsoft Office applications e.g. MS Word, Excel and PowerPoint.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

VIKING Life-Saving Equipment – Your global full scope maritime safety partner.

What you can expect in Sales Executive Role at VIKING:

Responsibilities:

· Participate in development of sales strategy within own area of responsibility and implementation in market.

· Contribute to the development and implementation of sales processes, concepts and excellence in both the administration and the market.

· Responsible for VIP, A and B customers.

· Promote, market and sales of VIKING´s sales and services.

· Participate in making budgets, KPI's, and input for products/services.

Tasks:

· Primary task to drive sales, increase service activity and increase sales revenue for the Marine Fire Service department.

· Drive sales of VIKING’s Shipowner Agreements and products in Singapore including that of other responsible territories, as necessary.

· Negotiate and sign Shipowner Agreements and secure utilization of contracts.

· Create and maintain overview of Ship Owners and Ship Managers.

· Create account plan(s) for all customers within responsibility.

· Visit, build and maintain relationship with Ship Owners and Ship Managers.

· Maintain VIKING’s CRM system.

QUALITY & RULES

· Owner Sales must be familiar with and comply with internal VIKING rules, hereunder VMS, VIKING’s IT rules, internal instructions, and instructions in relevant work manuals.

· Ensure that work is performed according to Quality and Safety standards and practices.

· Responsible to stop any unsafe acts and behaviour of colleagues.

· Owner Sales, Key Account Manager must be familiar with and comply with relevant rules concerning VIKING products and services.

Preferred Qualifications

· Diploma / Degree / Higher Technical Education in relevant field(s)

· Three (03) years of Equal / Relevant job experience, at employment.

· Good business sense, commercial and technical skills with relevant experience.

· Good planning skills, incl. Follow up and reporting (progress).

· Understanding of Economy.

· Good experience of project / service work and contract handling & management.

· Ability to express him / herself fluently both in written and verbal English.

· Flexible to work in non-business hours.

· Able to work independently and to meet deadlines.

· Team player.

· Exerts sound judgment, discretion and preservation of confidentiality.

You’ll Love (Benefits):

· Competitive Compensation package

· Medical & Insurance

· AWS

· Performance Bonus

Job Highlights

• Hybrid 2 days a week work from home
• Company transport provided at multiple MRT stations

Job Description

• Provide end user support for SAP and IT applications
• Involve in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction
• Documentation of business requirements and application design such as user guides, functional specifications, technical documentation, sign offs, etc
• Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects
• Collaborate with Group IT on project requirements and standards
• Assist and support in project implementations in SG
• Liaised with external parties for integration interfaces
• Prepare training materials and conduct training to users

The Successful Applicant

• Bachelor's degree in Information Systems or equivalent
• 1-2 years’ experience in SAP related environment is preferred
• Proficient in ITIL - Incident and Problem Management, Change and Release management,
• Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM, PP, BI tools
• Experience in end user support
• Excellent analytical and problem-solving skills
• Excellent communication skills
• Good understanding of IT Service Management processes

• General administrative duties, filing and sorting of documents
• Generate sales orders
• Liaise with Sales Team and Logistics Team for sales order and payment arrangements
• Assist in payment collection arrangements
• Generate and check statement of accounts
• Answer calls and handle enquires
• Medical/Dental benefits

• Acquire new accounts and increase the sales volume of established accounts
• Plan and execute tactical sales action plans to achieve monthly sales target
• Do budgeting, planning and execution of the sales target set every year
• Develop and grow new customer accounts for increased business opportunities to achieve set sales revenue and placement targets
• No experience required
• Good interpersonal & communication skill, positive attitude, pleasant disposition & outgoing character
• Able to work independently with minimal supervision
• Dynamic, self-motivated and results driven

Order Processing Specialist

LODEC ASIA (TRADING AS NILO ASIA) PTE. LTD.

Jurong East

Job Description

Lodec Asia (trading as NILO Asia) Pte Ltd is an international trading company with offices in Singapore, Germany, Shanghai, Thailand, and South Africa specializing in non-ferrous semi-finished metals such as Aluminium, Copper, and Brass products. We proud ourselves with a young driven team and fast-growing business.

For our office in Singapore we are looking for a Order Processing Specialist for the South American and European Market

Job Description:

Manage the day-to-day administrative tasks related to orders and the logistical aspects of moving cargo. Enter orders into SAP, issue shipping documents, and communicate with customers and suppliers regarding open orders. Provide administrative support to the sales team.

Primary Accountabilities

- Manage order processing in SAP, arrange shipments, issuing order supporting documents, prepare full set of shipping documentation

- Communication with customers and suppliers on delivery related matters

- Coordinate and arrange shipment via Sea-, Train-, Airfreight

- Vendor management, including freight forwarders and cost suppliers

- Responsible for Purchase Orders in terms of documentation and planning

- Proactive communication with customers & suppliers as well as freight forwarders on all levels

- Communication with Finance Department concerning accounts related matters

- Assist Sales Personnel with issuance of Quotations & Enquiries

- Handling of material claims

- Attend to incoming calls and emails

- Any administrative duties that might be assigned from time to time

Requirements

- Min 3 years of experience in Sales & Order Processing in a fast-paced work environment

- Fluent in English and preferably one other language

- Proficient in MS Office applications

- Strong communication skills

- Must be Singaporean or Permanent Resident

- Must be able to work with minimal supervision with a proven ability to multi-task, respond to needs quickly and efficiently as well as prioritize work with a strong attention to details

- Must have team spirit

- Willingness to make decisions and ability to take responsibility

- Possess a can-do attitude, proactive and solution-oriented

Who We Are

At Beca we love Smart Buildings. We are passionate about helping our clients achieve great outcomes by leveraging digital technologies and Smart solutions. We want our clients to be able access the leading solutions on the market, and we seek to guide them on the practicalities of integrating modern technologies into new and existing buildings.

Beca’s Smart Building experience spans a broad range of building project types, from large campuses comprising dozens of buildings to small tenancy fit-outs. We have helped these building owners and tenants use the latest generation information and communication technologies to increase operational efficiency, share information and improve the quality of services to all stakeholders.

We are proud of our track recording developing creative and reliable solutions that solve our client’s real challenges; from increasing facilities staff effectiveness, to strengthening site security, to providing building users with direct control of their personal environment.

As independent advisers, not affiliated with any vendor, we develop technology solutions that can be cost efficiently delivered by a range of suppliers. We design system architectures that are reliable, meet data privacy standards and can be integrated with external systems using industry standard protocols. Our Smart Buildings consultants have a practical working knowledge of the delivery of solutions that integrate sensors, networks, and software applications.

We are seeing growth in the Smart Buildings space in Singapore and we are looking for an equally passionate consultant to join our dedicated Smart Buildings team.

About Beca

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for Audio-Visual and ICT Specialist to join our Digital and Building Technology team. This position will be based in our Singapore Office.

About You

As an Audio-Visual and ICT specialist at Beca, you will play a crucial role in designing and implementing audio-visual systems for our clients. You’ll collaborate with project teams, clients and stakeholders to deliver high-quality AV ICT solutions that enhance communication and collaboration for some high-profile developments in Singapore.

Responsibilities

● Design and develop audio-visual (AV) systems for various projects including commercial spaces, educational institutions, healthcare and entertainment venues.

● Create detailed AV system designs, including layout plans, wiring diagram and technical specifications for meeting rooms, conference spaces, and other workspaces.

● Work with clients and project teams to understand requirement and provide innovative solution.

● Collaborate with architects, engineers, and interior designers to integrate AV solutions seamlessly into building designs.

● Perform site visits to assess and verify project site conditions.

● Support project implementation by providing technical guidance and resolving design-related issues.

● Assists in the preparation of technical proposals and cost estimates.

● Stay updated on industry trends and emerging technologies related to AV systems.

Pre-requisites

● Diploma or Degree in ICT/Engineering/Audio Visual or audio-visual certification.

● Minimum 5 years of audiovisual consultancy experience and in designing and implementing AV over IP, AV systems such as Crestron, Extron etc. and audio processing tools.

● Proficiency in AV software, control systems, and audio processing tools.

● Experience in acoustics design or stage lighting will be an advantage.

● Strong problem-solving skills and attention to detail.

● Proficiency in English for technical writing and presentation.

● Excellent communication and client-facing abilities.

Job Highlights

· Career Advancement

· Medical Allowance

· AWS & Variable Bonus

Why Beca?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s)for leaving
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.ctly confidential.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Chief Technology Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing, and giving them what they need to remain vibrant and vital.

Job Description:

The areas of focus for the Network Technical Recovery Specialist includes management of network stability across multiple complex platforms. Acts as a focal point for incident troubleshooting in medium/high impacting issues. Network Technical Recovery Specialists are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology, including the use of proactive and reactive tools. The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large. The Network Technical Recovery Specialist will be considered a subject matter expert in their field and is expected to stay current with various technologies, organizational goals, and industry trends to drive end to end value.

Responsibilities:

• Operational Support of Global Network Technologies
• Lead production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed.
• Identify service impact, interpret monitoring tools, dashboards, and logs; Work with senior team members to validate impacts and communicate all impacts to internal stakeholders and leadership.
• Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled.
• Identify possible production failure scenarios, vulnerabilities, and opportunities for improvement, and take ownership of the escalation and resolution.
• Participate in the documentation of application flows, upstream/downstream impacts during outages, the customer experience in failure scenarios, contacts for various support needs and ensures appropriate documents and wikis are up to date and available for use during triage.
• Accountable for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.
• Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership
• Promote and enforce production governance of processes and controls during triage/testing and restoral efforts.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Areas of focus include but are not limited to Incident Management, Incident Restoral, Escalations, and Communications
• Must adhere to Enterprise Standards and Incident Management Procedures
• The ability to assemble professional documents based on existing templates and ability to provide accurate work descriptions with assumptions, and caveats.

Required Skills:

• Experience with Network technologies - WAN, Wired/Wireless LAN, Optical, Public/Private Internet, Routing, Switching, Firewalls, Load Balancing, Proxy, DDI, and AAA
• Experience with troubleshooting complex networking problems
• Knowledgeable on JIRA, Confluence, and experience with Agile framework & SCRUM ceremonies
• Self-starter/self-directed, organized and detail oriented.
• Strong technical acumen and analytical skills
• Excellent client interfacing skills
• Strong verbal and written communication skills and ability to work with all levels of management.
• Experience aligning actions to business impact and service restoral.
• Understand configuration management with tools such as Forward Networks and HPNA
• Knowledge and experience using (both proactive and reactive) advanced tooling. Inclusive of but not limited to Sniffer/wire Shark, Splunk, SevOne, HPNA, NNMI, OBM, IBM Watson, etc.
• The candidate must have excellent client interfacing skills, strong verbal and written communication skills and ability to work with all levels of management. Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level) if needed

Desired Skills:

• Experience in Networking-related disciplines within a design, implementation, or operations role
• Relevant Industry certifications in Network Technologies
• Cloud or SDN knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
  Experience with SDWAN, preferred if on Cloudgenix.
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development.
• Experience working in an Agile environment.
• Experience of working within Financial Services (Insurance, Banking, Investment banking)
• Experience with other network technologiesWAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, DDI, Load Balancing, and AAA
  

The primary responsibility for the role is, as the regional level Center of Expertise, drive the IEM and OEM business development and customer engagement in Key verticals and OEM business by building strong process and application expertise of the vertical and OEM business, developing good relationship with regional Headquarters to make the Grundfos Brand the preferred strategic partner in the role of Center of expertise

Regional level KAM strategy:

Prospect, promote and secure annual or long-term key account framework agreement with IEM and OEM customers.

IEM:

· Contribute to the development of selected vertical and key account development strategy, including but not limit to collecting the industry trends and insights, screening out key accounts target, driving/facilitate/contributing to the value proposition development for the specific verticals, apply OOP approach and leverage resource to support IEM business, etc.

· Identify and develop channel to the IEM market.

· Collaboration with sales team in the deployment of account plans and sustainability initiative.

· To develop and consolidate sales tools relevant for IEM value base selling.

· Proactive follow up with Global IEM team and S & M team on Global IEM activities including marketing and implementation in APAC mainly with IEM as a sales transformation track COE, also in collaboration with other sales transformation track core team related to IEM business.

OEM business:

· Work with global OEM KAM team and Global Solution & Marketing team to identify and develop the Co-Creation opportunity together with area sales team and regional SD&TKAM.

· Design and organize regional level knowledge sharing and competency building initiatives with the help of Global Sales and Aftermarket Transformation team, Global BD and regional team. For example, IEM vertical package or value based selling package learning or customization based on IND APAC market needs; Provide content to enrich IND wiki with APAC industrial end user or OEM business know-how, etc

· Monitor and report on pipeline, order intake, sales, profitability (direct and indirect sales) and provide deep analysis and business recommendation to regional and area sales leaders.

· Drive and support the strategic conversation and value based selling dialogue with key decision makers in IEM and OEM to position Grundfos as a knowledgeable partner.

· Discover opportunities within the verticals of served market, provide business recommendation and expertise support to improve the overall performance of leads generation and follow up by sales team using IRR and leverage business intelligence to indicate market opportunities.

· Collaborate with internal stakeholders to ensure we are perceived as highly customer Centric and collaborative ensuring ONE-GRUNDFOS.

Other ad-hoc tasks or project as and when required

Responsibilities:

• Handle inquiries and customer’s purchase order.
• Process sales quotation and sales order.
• Liaison with the customer on product quality and delivery.
• Supporting sales team in administrative work.
• Monitor and assist Finance Department in collecting payment from the customers.
• Calling customer for following up outstanding documents and payments.
• Assist with other ad-hoc duties as required from time to time.

Requirements:

• Good time management.
• Good communication and writing skills.
• Computer literacy, including proficiency in MS Office.

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently

Job Description

• Provide data and guides to help the sales team
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Job Requirement:

• Hands on experience with ERP and CRM systems
• Proven work experience as a Sales support specialist or Sales support associate within the freight and logistics industry preferably
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus

Other:

• 1 Way Transport provided at Jurong East Mrt (8.15am)
• VB provided
• Medical Claim
• Monday - Friday, 8.30am to 5.30pm

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Looking for a rewarding student life and get ahead of your peers in qualifications and experience?

We have internship programmes specially catered for students in financial services and agency management:

• Industry recognised certifications in financial services industry

• Full training on financial services and management

• Opportunity to progress to agency management

• Direct mentorship from practitioners and industry leaders

• Rewarding allowances and iPad to support interns in the programme

• Overseas incentive trips

Requirements:

• 21 years old and above;

• Local Diploma or Full GCE ‘A’ level and above;

• Only for students studying in Singapore

• Singapore Citizens & Singapore PRs only

• $3000 - $4000 per month

Benefits:

Professional development

Work from home (depending on work performance)

Supplemental pay types:

13th month salary

Commission pay

Performance bonus

COVID-19 considerations:

All safety guidelines according set by MOM

Job Description

• To provide the quotation to the customer and purchase the good from the supplier
• Actively seek out new sales opportunities through varying modes of communication
• Monitor delivery time, stocks, and goods on order
• Forecast market requirements
• Ensure orders are timely processed and delivered to customers
• To provide good service to all customers and help them solve the problem relative to the company’s products for the customers

Job Requirements:

• At least 2 years of working experience in a trading company, preferably in in-house sales/marketing
• Good attitude and strong communication
• Good interpersonal and teamwork skills
• Good working knowledge of Microsoft Office

Working hours:

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)

1. Handle steel products business development globally.

2. Develop new accounts and manage existing customers by monitoring sales potential and follow-up with customer’s requirement.

3. Establish strong business network.

4. Prepare quotations and follow up for orders and execute them.

5. Liaise with Steel manufacturing plant/mill.

6. Work closely with Sales Operation staffs and Warehouse personnel relating to documents, stock inventory and customer’s delivery schedule.

7. Handle general enquiry, feedback and complaints from customers.

8. Travel to company meetings, conferences, events and client visits in Singapore & overseas as required.

Requirements :

1. Relevant experience and knowledge in Steel business.

2. International/Global technical knowledge in Marketing practice and Supply chain management.

3. Exposure in steel trading companies, local distributors & purchase in fabrication companies.

ROLES AND RESPONSIBILITIES

1. Collect feedback and craft various problem statements within the organisation to support innovation pipeline and to ensure that each stage of the design thinking framework process is applied to each initiative.
2. Assist Head of Innovation in to framing and crafting the appropriate narrative for project briefs, progress reports, etc.for each new innovation to be tested and or deployed.
3. Scoping and managing innovation initiatives / projects for feasibility of solutions/products to solve unique problem statements faced by the YCH Group’s world class operations and customers.
4. Deployment of various solutions in accordance with the company’s innovation roadmap. This includes, but is not limited to, project management, gathering of requirements, solution design, implementation, verifying efficacy of proposed solution, training, etc.

JOB TASKS AND SPECIFICATIONS

1. Work with the Head of Innovation to design and implement innovation projects throughout the innovation cycle (from problem statement framing, requirement gathering, project management and ideally regional deployment of successful projects).
2. Management of innovation initiatives / projects, including working closely with various stakeholders to collect project requirements, timeline management, obtaining budget approvals and presentation to appropriate management.
3. Lead in finalising relevant agreement, managing innovation partners/vendors and organising project meetings where required.
4. Assist in the tracking of various project status and maintaining records of project meetings for ease of measuring and acting upon stakeholder / innovation partner feedback.
5. Assist in the generation of reports, including budgetary control and commercialisation outcomes.
6. Executes initiatives to achieve overall continuous development goals and driving innovation culture development within YCH Group.
7. Monitoring and analysis of innovation technology trends that could improve the company's services and performance.
8. Collaborate with external partners, vendors, and industry experts to explore collaboration opportunities and access innovative solutions and technologies.
9. Perform other job-related tasks / projects as and when necessary or as required by the superior.

REQUIREMENTS

• Degree or Diploma preferably in Information Systems, Computer Science, Information Technology, Engineering, Supply Chain or equivalent.
• Solid knowledge and understanding of IT systems and supply chain operations.
• Proficient in project management, solutioning and data analysis.
• Innovative, creative, inquisitive and able to work both independently and as a team player
• Ability to interact and work effectively across functional teams and at multiple levels within the organization.
• Organized and possesses ability to manage multiple projects or tasks concurrently.
• Strong follow up and diligence in seeing projects to completion.

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently

Responsibilities:

• Relevant experience in similar capacity is preferred
• Sales involves searching for new sales leads and developing existing customer base for new business.
• Daily account servicing revolves around managing customers’ expectations, complaints and feedback.
• Work with Operations to ensure that vehicles are appropriately assigned to customers. Includes managing manpower and vehicle contractors to fulfil daily and event transport requirements.
• Administrative duties includes billing, collating of jobs sheets, checking of sub-contractors invoices and collection of monies
• Provide excellent customer service & support to new and existing client base
• Manage receivables

Requirements:

• Relevant experience in similar capacity is preferred
• Those who possess Class 3 License have an added advantage
• Preferably Junior Executive specialized in Sales - Corporate or equivalent
• Senior candidates will be considered for managerial position
• Bilingual in English and Mandarin (in order to handle queries, request and feedbacks from English and Mandarin speaking clients and provide excellent customer service & support.)

Others:

• Working Hours: Monday to Friday: 8.30am to 6.15pm
• Company transport provided at designated MRT Stations
• Additional position

As a Sales Executive in our car rental company, you will play a crucial role in driving our business growth and ensuring customer satisfaction. You will be responsible for ;-

1. Generating sales- building and maintaining relationships with clients, and representing our brand with professionalism and enthusiasm.
2. Customer Relationship Management- Develop and maintain strong relationships with existing clients. Address customer inquiries, concerns, and feedback promptly and professionally.
3. Product Knowledge-Stay informed about the company’s fleet of vehicles, rental policies, and pricing structures.
   Provide feedback to management on market conditions and customer preferences.As a Sales Executive in our car rental company, you will play a crucial role in driving our business growth and ensuring customer satisfaction. You will be responsible for ;-
4. Generating sales- building and maintaining relationships with clients, and representing our brand with professionalism and enthusiasm.
5. Customer Relationship Management- Develop and maintain strong relationships with existing clients. Address customer inquiries, concerns, and feedback promptly and professionally.
6. Product Knowledge-Stay informed about the company’s fleet of vehicles, rental policies, and pricing structures.
   Provide feedback to management on market conditions and customer preferences.

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day