Your new company
A fast-growing world leading retail brand known for its innovative products, combining advanced technology and user-friendly design.

Your new role
As an Accountant, you will play a pivotal role in providing accounting support to senior stakeholders of the business. This includes:

• Full sets of accounts
• Month-end closing
• Financial & statutory reporting support
• Ad-hoc tasks

What you'll need to succeed
This role is open to candidates with minimum 2 years of experience in finance. A positive attitude and growth mindset, to push the business forward.

What you'll get in return
Joining one of the top companies in the Retail industry, with attractive remuneration and growth opportunities.

What you need to do now
If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

A client of mine who sits within the tech industry is looking for an oracle database administrator with experience in AWS. Here are the details below!

Responsibilities

• Production databases 24X7 running support, and database daily operation.

• Troubleshoot and resolve Database issues.

• ORACLE database schema designing and assessments.

• Database performance tuning.

• Working with AWS to keep the database in latest patching and version.

• Day to Day database monitoring and performance analyst.

• Provide the database technology service for new project developments.

• SQL Tuning and Optimization of newly develop and existing applications

• Database recovery / duplication / restore by application requests.

Requirements

Required Skills:

• Minimum of 5 years of software / database development experience

• Minimum of 6 years of experience as an Oracle DBA

• Experienced in Database infrastructure and architecture design

• Experienced in Oracle AWS RDS

• Experienced in Oracle Enterprise Manager

• Experienced in executing and writing Oracle PL/SQL in the most efficient way

• Experienced in database optimization and performance tuning

• Experience with backup and restore, table space allocation/management, managing the

overall health and status of the database, managing the database schema, creating triggers

and stored procedures, monitoring the Oracle alert logs and resolving database-related

issues.

• Must have experience in configuring 11g/12c database in Linux

• Must have experience with Oracle product troubleshooting and problem resolution

• Able to communicate in English and Chinese in view of business requirements (no

requirement on reading or writing in Chinese)

• Partake in meetings to give advice and recommendations

Desired Skills:

• Experience with Oracle products such as, Oracle GoldenGate, Real Application Clusters,

Application Server, Replication and Streams

• Experience with other database products such as Redis, AWS Redshift, etc.

• Working knowledge of J2EE architecture and an understanding of object-oriented modeling

languages such as Java.

• Experience in system accreditation using proxy users, virtual private database technology

and label security.

• Familiar with technologies related to high volume data handling and ingestion and high data

rate extraction with integrity checking and indexing.

• Knowledge in data warehousing

Education:

• Bachelor's in Computer Science, Software Engineering, Database Administration, or equivalent

If you think you or someone you know fit the bill, do feel free to click apply or simply send your updated resume to [email protected] for a private and confidential discussion. Speak soon!

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

This is a global tier-1 banking firm with a strong presence and branding.

Your new role

• Liaise with clients on trade settlements issues including confirmation of settlement amounts, exchanging of SSIs and finalization of settlement confirmation arrangements.
• Follow up and liaise with Trade Control, Client, and Front Office teams in resolving settlement related queries.
• Ensure accuracy and completeness of settlement details in payment system.
• Point of contact for clients on payment inquiries.
• Control, monitor and resolve settlements/system breaks status.
• Participate in the team's related projects and process improvement initiatives.

What you'll need to succeed

• Diploma or Degree qualification
• Good organizational skills and understanding of Back office Operations responsibilities and processes.
• Strong interpersonal and communication skills and is proactive in nature
• A good team player and ability to work under pressure in a team environment.
• Proficiency in MS Product Suite
• Product knowledge of FICC derivative products and ISDA Definitions preferred.

What you'll get in return

This is an excellent opportunity to be part of a global banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Your new company

Be a part of a world’s leading bank, engaging with exciting new technologies.

Your new role

• Be part of a highly specialized business analyst cum support group supporting the Portfolio Managers and Trading Desks from Equity, Multi-Asset and FI Investment teams as well as covering ESG governance teams.
• The Solutions team is a client focused IT team responsible for supporting core business processes covering portfolio construction, order generation, order management, trade execution, trade confirmation and trade settlement.
• This role requires an individual with strong business and technical knowledge to support Front Office applications and electronic trading applications as well as deliver on critical business driven projects and initiatives for ESG governance team.
• A solid understanding of Financial Instruments, Portfolio construction, Trade lifecycle and ESG business is essential to the role.

What you'll need to succeed

- Primary point of contact with Business Users (Portfolio Managers, Traders etc.)

- Must be team oriented and work well within a global team

- Must be self-sufficient, be accountable and act like an owner of IT related issues handled by the team

- Good analytical, problem solving skills coupled with strong communication skills

- Understanding of Software Development Life Cycle (SDLC)

- Responsible for managing Incidents, major incident, problem and change management related activities

- Work with stakeholders and development team to establish and document requirements. Translate business needs into technological requirements.

- Assist with project oversight by entering stories on the JIRA board and updating them as needed.

- Advanced Database/SQL skills - ability to write stored procedures. Good to have exposure to Snowflake.

- Experience with data analysis and manipulation using Excel and/or VBA.

- Hands on experience with operating systems like UNIX/LINUX- Advanced understanding and ability to write scripts in Perl, Shell, Python, PowerShell

- Understanding of Equity/Derivatives/FX trade life cycle, electronic trading, FIX and accounting.

- Batch job scheduling tools like Autosys

What you'll get in return
This is an exciting opportunity to join a global financial institution leader. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Role Purpose/ Objective: To take charge in acquiring new clients, generate leads, identify client's needs, design compelling solutions, pricing to close the deal.

1. Business Development & Sales

• Ability to develop new business and manage existing accounts;
• Conduct market research to identify selling possibilities and evaluate client needs;
• Identify sales opportunities through direct prospecting, presales demo, marketing activities, leads follow-up, business networking and partner and supplier relationships;
• Actively seek out new sales opportunities through cold calling, networking and social media;
• Set up meetings with potential clients and listen to their requirements and concerns;
• Create frequent reviews and reports with sales and financial data;
• Ensure the availability of stock for sales and demonstrations;
• Participate and pitch on behalf of the company in meetings or conferences;
• Negotiate/close deals and handle complaints or objections;
• Prepare sales quotations and follow up on purchase orders;
• Liaise with suppliers, vendors, distributors, resellers, manufacturers and other relevant stakeholders on quotation and negotiate pricing;
• Collaborate with team members to achieve better results;
• Gather feedback from customers or prospects and share with internal teams;
• Collaborate with the Project, IT and Technical teams to ensure seamless handover of works to meet client requirements and provide excellent service delivery.

2. Other relevant duties

• To abide to, and champion, the company's physical laptop security policy.
• Assist the team on set-up and installation when required.
• To perform any other relevant tasks as and when required.

Oracle Cloud Infrastructure (OCI) has been the platform of choice for running AI-Generative AI workloads (LLM Development, model training/fine tuning and inferencing). Cutting-edge companies doing LLM development such as Mosaic ML, Adept AI, Cohere plus 30 other AI development companies have signed contracts to purchase more than $14 billion of capacity in Oracle's Gen2 Cloud (OCI). NVDIA themselves are using OCI’s RDMA cluster networking technology for their AI infrastructure. To drive market success of this offering, we are investing in building a team of highly motivated & talented individuals across Asia Pacific.

Job Description

• Your role will be to build and convert a pipeline of customers and prospects to grow adoption of OCI Generative AI (GenAI) Services and GenAI infrastructure. To that effect, you will identify AI-startups/AI Labs focused on LLM (Large language model) development, fine tuning and customisation for deployment on OCI GenAI infrastructure platform.
• You will also focus on identifying enterprise accounts looking to re-train/fine tune foundational models & inferencing to deploy on OCI Generative AI infrastructure as well as to leverage OCI GenAI Services.
• Responsible for revenue in your territory, you will be in-charge of all aspects of the opportunity lifecycle (pitch, solution development, commercial constructs, negotiation & contracting) and orchestrate the alignment of key technical resources (within APAC and Global) at the relevant stages of the lifecycle.
• Primarily aligned with the field working with customers, you will be interacting with extended teams internally (Field Sales, Presales, AI Infrastructure Tiger Team & Global PM teams) across the opportunity life cycle.
• If you enjoy taking on challenges in a Sales/Business Development role to open new markets/segments with cutting edge cloud infrastructure & exploring unchartered territories, this role is for you.

Requirements

• To be successful in this role, you will need a background in Infrastructure & AI-Generative AI domain & solutions (models/tools/frameworks etc) in a sales/ business development role. A good understanding of Cloud Infrastructure (GPUs), Generative AI domain & a go-getter Sales attitude is a must. Knowing the competition and keeping abreast of the developments in the market is a critical requirement.
• You have over 10 years+ of rich experience selling Infrastructure (GPUs preferred) to enterprises and recently selling Generative AI use cases to AI startups/Enterprises. Experience & willingness to work in a fast-paced environment is a must.
• With a strong technical sales aptitude, you have a sense of urgency & are highly motivated to develop new multi-million dollar business. Your positive attitude is contagious & you build positive relationships with customers and colleagues.
• You possess strong business acumen to spot opportunities for large AI Infrastructure deals where others see none.
• You are articulate & have great communication/presentation skills.
• You thrive in a team environment that is fast-paced & have a flair bringing teams together for a shared purpose.
• You enjoy sharing ideas and best practices.

• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts for orders.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about credit terms, products, prices, and availability.

Responsibilities :-

1. Sales Support and Coordination

Assist the sales team by preparing quotes, proposals, and order confirmations for clients.

Coordinate with the sales team to manage and update client accounts, ensuring that records are up to date in CRM systems.

Track sales orders from initial inquiry to delivery, coordinating with various internal teams (e.g., logistics, procurement) to ensure timely and accurate fulfillment.

2. Order Processing and Documentation

Process purchase orders, sales orders, and invoicing accurately, ensuring all required documentation is complete.

Manage product inventories and collaborate with the procurement team to maintain adequate stock levels based on customer demand.

Generate and update reports on sales performance, customer feedback, and inventory status for the sales team and management.

3. Administrative Tasks

Manage sales-related paperwork, such as shipping documents, invoices, and purchase orders.

Prepare sales presentations, meeting notes, and monthly sales reports.

Coordinate internal and client meetings, handling logistics and providing required documentation or follow-ups.

3. Market Research and Reporting

Conduct basic market research to support the sales team with insights into competitor pricing, new trends, and customer preferences.

Collect and analyze customer feedback to improve service levels and product offerings.

Prepare periodic sales and performance reports to track the progress of sales targets and KPIs.

4. Collaboration and Team Support

Work closely with the marketing team to support campaigns, promotions, and events.

Coordinate with other departments, such as logistics and finance, to resolve issues impacting order fulfillment and billing.

Assist in training new staff and sharing knowledge on sales processes and customer interactions.

Job Requirements :-

Diploma/Certificate in Business Administration or equivalent

Globe3 software experience is an advantage

Knowledge in Microsoft Office / Accounting Software

Summary of Position:

We are looking for a high-performing Sales Manager to help us meet our expansion plan through new customer acquisition and revenue growth. You will be acquiring new F&B customers for offsite centralised dishwashing. You will also be responsible for a new sector – Facility Management, especially in the areas of Premise/Office Cleaning. You will need to be able to quickly acquire new customers, direct operations, and ensure a fast-growing sales revenue pipeline.

Duties & Responsibilities:

• Able to bring in sales/customers in a very short period. Achieve fast growth in customer acquisition and revenue.
• Design and implement a strategic business plan to grow the FM/Cleaning sector.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue, expense reports, and realistic forecasts to the management team.

Qualifications:

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise, especially in the F&B and cleaning sectors.

_________________________________________________________________________________________

职位概要：

我们正在寻找一位高绩效的销售经理，帮助我们通过新客户获取和收入增长来实现扩张计划。您将为场外集中洗碗服务获取新的餐饮客户。您还将负责一个新的部门——设施管理，特别是在场所/办公室清洁领域。您需要能够快速获取新客户、指导运营并确保快速增长的销售收入渠道。

职责和责任：

• 能够在很短的时间内带来销售/客户。实现客户获取和收入的快速增长。

• 设计和实施战略业务计划以发展 FM/清洁部门。

• 通过与客户合作并了解他们的需求，建立和促进牢固、持久的客户关系。

• 向管理团队提交销售、收入和费用报告以及现实的预测。

资格：

• 以前作为销售代表或销售经理的成功经验，始终达到或超过目标。

• 表现出在组织各个层面进行可信、有效沟通、展示和影响的能力。

• 具有推动销售流程从计划到成交的能力。

• 具有强烈的商业意识和行业专业知识，尤其是在餐饮和清洁行业。

Description

• GCE ‘O’ Levels or higher with More than 2 years of working experience in either Sales or Customer Service
• Familiarity with healthcare or stem cells related industry will be an advantage
• Integrity with high ethical behaviour
• Work well under pressure
• Ability to work independently as well as work well in a team
• Highly driven and people-oriented
• Able to communicate effectively
• High level of initiative and ethics in selling process

Requirements

• Directly responsible for all Cordlife enquiries from pre to post sales activities
• Directly responsible for converting leads to actual clients and delivering sales targets
• Directly responsible for maintaining and subsequently increasing closure rates of assigned leads
• Responsible for client management and ethical education of Cordlife’s services
• Ensure timely submission of weekly reports, client contracts and supporting documents
• Managing of Cordlife’s booth(s) at selected hospital(s) and (or) selected medical centre(s)
• Must be available during selected weekends for Cordlife’s educational talks, sponsored events or pre-antenatal classes

Campaign Planning and Execution

• Plan and execute integrated marketing campaigns targeting both B2B and B2C audiences, including digital, social media, email, and traditional marketing channels.
• Conceptualise and develop creative and compelling marketing content for both B2B and B2C audiences, including website content, social media updates, and marketing collateral.
• Assist & plan leads generating campaigns
• To be able to lead & work within given budgets & timeline
• Execute marketing strategies to drive brand awareness, traffic and conversions to leads tru social media
• Ensure consistent messaging and branding across all marketing channels and touchpoints.
• Liaise & working as a team, with our carpenters & designers, taking snippets of their daily work and converting to contents
• Content creation every few days to update tictok and social media account.

Relevant Experience:

• Minimum 3-5 years of experience.

Basic Skills Required:

Diploma in Marketing or Mass Communications.

• Strong understanding of B2C marketing strategies, channels,
• Excellent communication and writing skills, creative and resourceful, proactive and good time management.
• Knowledge in Adobe Photoshop and Illustrator, capcut, canvas
• Fast learner with ability to handle all operational aspects independently.
• Good project management skills & pro-active

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a passionate candidate in sales as well as social media marketing and digital marketing. Candidates who are bilingual and have experience in customer service handling have an advantage.

You will work closely with the team to create marketing campaigns and work on the leads generated from these campaigns.

Key Expertise:

• Heavily focus on Sales & after-sales service (conducting sales and engaging customers)

• Marketing (creating sales campaigns)

• Social Media (content operation)

Job Requirements

• Minimium 3 years working experience

• Willing to conduct sales and be client-facing

• Willing to travel for sales appointments

• Willing to work on weekends

Interested candidates are invited to apply with your resume. We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Responsible for the quotation/proposal preparation and submission
• Collate price comparison and costing summary
• Prepare costing of projects, prepare proposal and to ensure compliance with tendering and procurement procedures
• Filing, handling email correspondence and data entry
• General administrative duties

Competency Requirements

• GCE “O” Levels/ITE/Diploma in any discipline
• At least 2 years of relevant working experience
• Meticulous, cost conscious, independent, highly motivated and a good team player.
• Attended QEHS related awareness training

Responsibilities:

Pre-Sales Support

• Support in market research to identify selling possibilities and evaluate customer needs
• Support Account Managers to develop specific sales strategies
• Join external meeting with Account Manager or Technical Manager for minutes taking
• Gather feedback from customers or prospects and share with internal teams

Post-Sales Support

• Support in provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with clients to understand and meet their needs
• Support in building and maintaining strong, long-lasting client relationships
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Review, follow-up pending orders and specific customers requests to ensure excellent customer service and customer experience

Requirements:

Min Diploma in Business Administration or related field.

Preferably experience from working in the Maritime Industry.

Proven experience as an Account Executive, or similar sales/customer service role

Outstanding knowledge of MS Office and CRM softwares

Excellent communication/presentation skills and ability to build relationships.

Queenie Chua

R24125459

Job Info:

• Monday to Friday 9 - 6
• Location: Ubi
• Basic + Commissions scheme

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Preference with sales experience in telecommunications/electronics/fiber cabling industry

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

If you believe in delighting customers, have high standards and are resourceful, we want to hear from you.

You will:

- Support and develop the growth strategy for the team and manage day-to-day sales operations.

- Be accountable for increasing revenue, new client acquisition and/or existing account growth.

- Effectively work cross-functionally to shape the product roadmap based on data-driven insights.

- Assist in refining the company’s sales strategy and processes.

- Assist the sales and operational teams to implement best industry practices and knowledge.

- Provide client support for major accounts/events.

We’re looking for someone with:

- Experience in outbound sales - more than 1 year’s experience in catering or hospitality sales preferred.

- Best in class customer service.

- Strong management and communication skills.

- Intellectual curiosity.

- Ability to start and get things done.

- Ability to handle ambiguity.

What’s in it for you:

- Work with a fast growing, at the same time, lean and mean team, to make real world impact.

- Have a lot of ownership and drive your own results and progression.

- Smart people who sweat the details and push for the highest standards.

- Training, mentorship, buddies, in-house programs to help you grow.

- Other benefits include a competitive compensation package and birthday leave.

You should include these in your application:

- Resume or LinkedIn profile

- Tell us about a time when you had to work on a task that seemed to be extremely challenging, and how you overcame it?

- What are your favourite projects? What motivates you? What is something you believe that nearly no one agrees with you on?

Job Summary:

The Sales Administrator supports the sales team by managing administrative tasks, including order processing, client documentation, and maintaining accurate records. Key responsibilities include assisting with demand forecasting, preparing sales reports, coordinating with internal teams (logistics, inventory, China team), and facilitating communication with clients.

The role involves acknowledging customer orders, coordinating with Logistics for timely fulfilment, and supporting sales team activities, including preparing client proposals and quotations. Strong organizational, communication, and analytical skills are required, along with the ability to collaborate across departments to meet business objectives.

Key Responsibilities:

1. Sales Support & Operations

1. Maintain supplies of sales presentation materials, including PPT slides and brochures.
2. Support sales efforts during tenders and projects.
3. Assist in daily sales operations and customer service.
4. Assist in setting up new accounts and provide necessary documentation for approval.
5. Scan and file quotations, proposals, and contracts for new accounts while maintaining accurate records.
6. Update databases, ensuring client contact information is current.
7. Communicate with Logistics and Accounts regarding dispatch, delivery times, and invoice queries.
8. Support product registration processes in Singapore.
9. Perform any other ad-hoc administrative duties as assigned.

2. Sales Performance & Reporting

1. Track sales team activities and performance.
2. Prepare monthly sales reports, including market conditions and team performance analytics.
3. Analyze client activity reports and present insights to the Sales Team.
4. Maintain and update reports, tools, and techniques to address client needs.

3. Client Management & Documentation

1. Send acknowledgment emails for sales orders received from clients
2. Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
3. Coordinate with the China team on processing samples and gift sets for customers.
4. Follow up with clients on existing and pending quotations and contracts.
5. Document and maintain client account records and financial profiles, including credit terms and other relevant details
6. Ensure compliance with organizational protocols related to clients' financial constraints and payment terms.

4. Product and Order Management

1. Assist the Sales Team to get demand forecast from Customer and collaborate with Logistics and Inventory Management.
2. Escalate product feedback to Quality Control for investigation.

5. Cross-Team Coordination

• Collaborate with the China team on product costing, MOQ, artwork, pricing analysis, and client quotations (RFPs, RFQs, contracts).
• Coordinate with the China team on processing samples and gift sets for customers.
• Aid the Sales Team in demand forecasting and collaborate with Logistics and Inventory Management.

Internal Contacts:

• Teams in China (Shenzhen)
• Hong Kong HQ Team

External Contacts:

• Prospective and existing clients

Skills and Experience:

• Administrative experience in the hotel/hospitality industry, FMCG, or related sectors, with vendor or supplier experience and an understanding of sales operations and client servicing, is a plus. The role requires adaptability in a fast-paced environment and the ability to manage competing tasks and client needs effectively.
• Understanding of the travel/lifestyle market, particularly hotels and resorts.
• Ability to support the sales team in prospecting, development and closing new business opportunities.
• Experience working with the B2B model, including sales, client relationships, and account management

Competencies & Personality Traits:

· Customer-focused and professional with a positive, mature attitude.

· Strategic thinker who is results-driven and thrives in a collaborative team environment.

· Strong time management skills with the ability to meet deadlines and manage multiple tasks.

· Analytical mindset with the ability to interpret market trends and data for actionable insights.

· Self-starter who works independently and takes initiative to achieve goals.

· Excellent communication skills (both verbal and written) for managing stakeholder relationships.

· Highly organized with strong administrative and multitasking abilities.

· Culturally aware with a preference for proficiency in foreign languages, particularly Mandarin and Cantonese.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Job Responsibilities:

1. Sales & Retail Support: Meet sales targets by promoting and selling beauty products.
2. Product Knowledge: Stay informed about skincare products and trends to provide expert advice.
3. Customer Assistance: Help customers with their skincare needs and recommend suitable products.
4. Demonstrations: Show customers how to use skincare products through demonstrations.
5. Customer Relationships: Build good relationships by following up on their skincare needs.
6. Teamwork: Work with your team to provide a great shopping experience.

Requirements:

• Experience in the beauty or skincare industry, with a focus on sales and customer service.
• Leadership qualities with the ability to mentor and guide junior staff.
• Ability to meet sales targets and work in a fast-paced retail environment.
• A genuine interest in the beauty industry and keeping up with trends and innovations.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift
• Professional Training and Development and more...

- Achieve growth and hit sales targets by accounts.

- Identifying and converting new potential accounts for the business.

- Identifying further opportunities for existing clients and proposing new menus working with in-house R&D team closely.

- Communication with clients.

- Managing and preparing sales support materials and samples (when necessary).

- Present sales, revenue and expenses reports and realistic forecasts to the management team.

- Reports directly to Head sales.

- Responsible for inventory management working with production team.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. Must be able to work on weekends and public holidays.

4. Staff Meal will be provided

Monday to Friday, 8.30am to 5.45pm
Alternate Saturday, 8.30am to 12.30pm (WFH)

Responsibilities

• Conduct market research to identify potential sales opportunities and assess customer needs.
• Proactively pursue new sales opportunities through cold calling, networking, and social media.
• Schedule meetings with prospective clients to understand their preferences and concerns.
• Develop and deliver tailored presentations on products and services.
• Generate regular reports and reviews, incorporating sales and financial data.
• Represent the company at exhibitions and conferences.
• Negotiate and finalize deals, addressing any complaints or objections that arise.
• Collaborate with team members to achieve improved results.
• Collect feedback from customers or prospects and share insights with internal teams.

Requirements

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CW software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Degree/Diploma in any discipline (SCM knowledge will be a plus)

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Two to three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.