Job Scope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Review and approve deviations according to the site procedures
• Handle product complaints.
• Ensure complaints are investigated thoroughly with CAPAs effective to prevent recurrence.
• Coordinate with cross-functional team to prepare Annual Product Reviews, discuss trends and atypical observations and recommend improvement actions.
• Conduct internal and external audits
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
• Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner

Requirements

• Min Degree in Science / Chemical Engineering or equivalent with relevant pharmaceutical experience.
• Minimum 1-3 relevant years of experience in QA/QC and GMP Compliance
• Familiar with manufacturing operations applications; six sigma and lean principles and process improvement tools.
• Thorough knowledge of GMP compliance regulations, ICH Q7a Guidelines, Good Documentation Practices and other applicable regulations.
• Proven track record of continuous improvement in quality operations or manufacturing.

All qualified applicants, please send in your resume to: [email protected]

Alex Goh Hock Leong (R1763413)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

• Perm with hybrid work arrangements
• Strong L1 support with some regional experience and have supported large user headcount (i.e. >1500)
• Ability to manage both Mac ad Windows OS and be familiar with tools such as O365, Active Directory, Microsoft Exchange Administration, Bitlocker, etc.
• Good communication skills

Job Description

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Requirements

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem-solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast-paced environment
• Can work in flexible hours within a global team

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

About this role:

Wells Fargo is seeking an Executive Specialist who will be responsible for managing the administrative needs of the senior leadership of Wells Fargo APAC, in particular, providing dedicated support to the Co-Head of CIB, APAC. The role will report to the APAC Administrative Manager, within the Corporate & Investment Banking (CIB) COO organization. Learn more about the career areas and lines of business at wellsfargojobs.com

The APAC CIB Executive Specialist will provide pro-active 1:3 executive support for executive Managing Directors in their day-to-day business activities, ensuring consistent support levels across all leaders in support scope, managing all areas of complex administrative requirements, while being the liaison between Executive leader and their wider organization. The APAC CIB Executive Specialist will focus on an inclusive and partnership-based approach to communication and administrative support for the APAC Leadership team.

The ideal candidate will bring a positive mindset and ‘can-do’ attitude, have excellent organization skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels, on a range of complex administrative matters.

Our people are the heart of our organization, driving us to be more than just a typical bank. If you are dedicated, enthusiastic, and adaptable, we’ll provide you the platform to accelerate your career in a dynamic and supportive environment.

(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required.)

In this role, you will:

• Perform complex diary management for all leaders in support scope; effective scheduling of meetings and activities as required and in a timely manner.
• Perform proactive Mailbox management for all leaders in support scope; ensuring all actions are tracked and followed up on in a timely manner.
• Ensure the Executive leaders are well prepared for meetings and are up to date on their committee/ board approvals, as well as liaising with teams to ensure papers/ presentations are prepared in advance.
• Perform Travel bookings using online Concur travel booking tool, ensuring adherence to corporate travel policy and CIB specific approval requirements. Where appliable, provide oversight of these tasks performed by the remote admin team.
• Perform processing & submission of monthly expenses, always ensuring adherence to policy. Where appliable, provide oversight of these tasks performed by the remote admin team.
• Provide administrative assistance on projects, meeting preparation etc.
• Co-ordinate visitor schedules, reception, and access requests.
• Manage, create, and distribute reports and meeting documents as required; take and distribute meeting minutes for Line of business as required.
• Answer all direct phone calls, visitors, and other internal team members; coordinating and supporting meeting setup and execution.
• Perform proxy role for various systems and internal approvals.
• Assist with call reporting, if required.
• Perform complex administrative tasks as required.
• Partner with support teams for any technology, facilities, or support needs that arise for the business.
• Support event planning teams and management for select charity, customer facing, or office events.
• Provide back-up Executive Assistant support / cover to the broader APAC Regional team.
• Maintain organizational charts, with periodic updates.
• Represent the office with competence and professionalism.
• Operate at the highest standards of confidentiality, discretion and diplomacy.

Required Qualifications:

• 2+ years of Executive Administration experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 5+ years of Administration or Business Management experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Experience providing support to senior level executives and able to face off across multiple lines of business and wider senior leaders.
• Experience working in a financial services organization in a Global Markets/Investment Banking business or international financial services industry.
• Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
• Dynamic, highly motivated, target oriented and professionally committed, at all times.
• Excellent organizational skills with the ability to multitask and use initiative.
• Ability to work under conflicting priorities and pressures; role often requires a high degree of flexibility and re-prioritization at short notice.
• Proven track record for consistently meeting and exceeding goals and delivering a superior level of job performance.
• Extensive experience to an advanced level of using all Microsoft Office applications e.g. PowerPoint for complex presentations, Outlook for managing multiple diaries, Excel, Word, and conference tools like MS Teams & Zoom. Additional experience in Visio is preferred.
• Experience working in a complex multinational organization.
• Resilient, proactive, and hands-on with a can-do attitude.
• Meticulous approach with a high attention to detail.
• Experience with minute taking & reviewing board / committee materials with executive.
• Understanding of financial markets and global markets an advantage.

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Our client is a global MNC in Chemical Manufacturing Industry. Due to business needs, they are now recruiting a Chemical Procurement Specialist to be part of their Procurement Team. They are located in the West - easily accessible (Transportation Provided)

Duties of Procurement/ Sourcing Specialist:

• Source for both Direct and Indirect Material, as well as Equipment categories.
• Prepare and consolidate monthly savings reports and pipeline data in the procurement portal.
• Develop and implement sourcing strategies and cost-saving projects.
• Collaborate with the Regional Category Team on strategy development.
• Engage suppliers and internal stakeholders to meet project milestones.
• Develop alternative suppliers and coordinate their qualification and approval.
• Assemble contracts to ensure supply security and meet procurement goals.
• Work with the Supply Chain team on inventory control, material quality, and process safety.

Requirements:

• Diploma / Degree in related field
• Min 2 - 3 years of experience in similar industry
• Proficient in SAP / Oracle system is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Our client is looking for a B2B customer-centric Customer Service Specialist to fulfil global order management, achieving a high level of efficiency and customer satisfaction. This role will work alongside with global and regional teams from sales, technical teams as well as customer service peers to ensure prompt and quality customer care to their clients.

Highlights:

• Central west area Perm, 5 days, hybrid and flexible working style.
• MNC environment with AWS, variable bonuses and other attractive perks.
• Exposure to global clients and occasional overseas travelling.

Responsibilities

• Taking ownership of assigned clients and portfolios to uphold high level of accurate and complete order processing standards for each order request, providing timely and prompt customer services.
• Prepare and ensure accuracy in all administrative document including creating and updating system on order entry, pick and pack, delivery documentation.
• Monitor production to shipment status and provide timely updates to clients as well as other functional teams including production, sales, finance, shipping, warehouse etc. to ensure timely and completeness of all order requests.
• Tracks and resolves all issues/enquires pertaining to technical, customer satisfaction, product return, billing and credit issues with proper communication with internal technical/functional team and external stakeholders.
• Manage pricing quotes as per company guidelines.
• Interpret information on sales promotions, discounts by entering updates in SAP system. Assist Regional Sales Managers to identify any business opportunities within assigned territories to achieve overall targets.
• Constant reviewing customer satisfaction level and tracking of complaints to build, improve and maintain high level of engagement and quality support to new and existing clients.

Requirements

• Minimum 3 years of relevant B2B customer service/order management/logistics coordination experiences. Preferably from similar fast paced, manufacturing industry, especially from pharma and medical products industry.
• A committed, pro-active and meticulous personality with proven multitasking ability to fulfil multiple tasks with different datelines, ability to deal with stressful and acute situations independently when arises.
• Strong interpersonal and communication skills in English, with ability to interface with diverse group of internal and external stakeholders across different regions, culture and time zones, in a professional and diplomatic manner.
• Proficient in MS Office, and SAP Hana preferably.
• Open to flexible hours, late night calls and occasional travels to accommodate international and US stakeholders/clients

NOTE: Position title may change based on candidate's experience, qualifications, and company structure at time of offer. This is to ensure alignment with candidate and organizational needs.

The selection process involves careful consideration, and only shortlisted candidates will be contacted. We extend our gratitude to all applicants for their interest and effort in applying.

Principal Consultant: Amber Chen | Registration Number: R22108633 | EA License Number: R1110404

[Job ID: 764053]

Responsibilities:

• Provide on-site user application support to customers on-site or virtually by visits, phone calls, email communications;
• Assist the sales team in tender presentation and product demonstrations;
• Assist Product Manager and/or Service Unit in setting up the system parameters, running evaluation, correlation, and validation based on hospital protocol, and work with service engineers as required during installation;
• Assist in systems result troubleshooting;
• Conduct user training and operator certification, including Safety reporting and escalation;
• Manage workflow in single or multi-site settings, and enhance efficiency across all laboratory disciplines with Laboratory Information System (LIS) solutions.
• Provide LIS support for the laboratory and Hospital Information System (HIS) support including operation, maintenance, and troubleshooting of the Point-of-care instrumentation system;
• Accurately document and track changes made to the Point-of-care instrumentation system.
• Any other ad-hoc assigned.

Requirements:

• 2 years of hands-on experience of scientific equipment operation and troubleshooting as well as laboratory inventory management.
• Prior work experience from Respiratory/ICU/Critical Care Departments in local government or private institutions would be essential.
• Knowledge on various patient monitoring devices.
• Good communication & presentation skills
• Good computer skills, especially in MS Office (Word / Excel / Powerpoint)
• Well disciplined, self-motivated and able to work independently
• Meticulous and organized personality
• Positive attitude and willingness to learn.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771

IT Architecture, Senior Specialist - Order to Cash - eCommerce

Join our innovative IT team at the forefront of delivering cutting-edge eCommerce solutions. As an OTC eCommerce Architecture, you will have the opportunity to propose innovative solutions and enable new organizational capabilities. You will be part of a team that values collaboration and productivity, and you will play a crucial role in supporting our Animal Health eCommerce Product. If you are a hands-on specialist with a strong knowledge of eCommerce and a passion for driving developments in SAP Commerce Cloud implementations, we invite you to apply.

Responsibilities

• Collaborate with the Global Business Process Lead on eCommerce, commercial stakeholders, and stream leads to ensure appropriate integration of eCommerce processes across the organization.
• Deliver architectural directions for key strategic initiatives to the Order to Cash IT Portfolio priorities.
• Drive realization of the Roadmap for Business process integration and emerging business needs
• Provide technical consultation to support the development of eCommerce Cloud and manage daily operations within the eCommerce Product Team.
• Define and implement integrations to systems and solutions that meet business requirements.
• Work primarily on SAP Commerce Cloud technical settings and configurations, rollout approach, and execute implementations.
• Architect custom extensions, create and handle products and product variants, and implement language and currency management.
• Translate business requirements into Commerce Cloud technical settings.
• Ensuring that product roadmap and architectural standards optimally align with business objectives.
• Foster the agile mindset for the rapid evaluation and evolution of technology products that leverage digital technologies.

Qualifications

Required

• Bachelor of Art or Bachelor of Science
• Minimum 5 years as a SAP Commerce Cloud/Hybris professional with experience in e-Commerce, Content Management & Migrations, Supply Chain applications implementations.
• 1 to 2 full life cycle implementations using SAP Commerce/Hybris.
• Experience with implementing SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management and customer service and its integration with other applications, like SAP and CRM solutions.
• Previous experience working with SAP Commerce/Hybris cockpits PCM, WCMS, HMC, Impex, and SAP Commerce/Hybris accelerators.
• Expertise in integrations to other applications like Payment, Taxing, Shipping, and other social and analytics applications solutions.
• Excellent communication skills, written and verbal.

Preferred

• Hands on experience in SAP Sales & Distribution Order management configuration
• Pharma/Global experience.
• Exposure to headless eCommerce solutions.
• Experience in J2EE.
• Understanding on Deployment and architecture of enterprise applications using SAP Cloud services or any Hosting providers like AWS, Azure.
• Prior experience in delivering Agile methodologies.

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is an Oil & Gas MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a HSE Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Promote a strong HSE culture to ensure effective implementation of safety procedures.
• Carry out thorough inspections of safety equipment, including fire extinguishers and lifting devices, as well as emergency response systems.
• Review and assess preventive action reports to enhance safety measures.
• Confirm that Activity Risk Assessments (ART) are conducted correctly for all work activities.
• Advise management on compliance with HSE policies and legal requirements for all facilities.
• Provide HSE guidance to line managers and supervisors regarding safety issues.
• Coordinate with regulatory bodies on matters related to health, safety, and environmental compliance.
• Investigate workplace incidents and analyze patterns to recommend corrective actions.
• Work with management and external organizations to develop and deliver effective health and safety training programs.
• Evaluate the success of internal training initiatives related to health, safety, and environmental practices.
• Perform internal audits and site assessments to ensure compliance with health and safety policies, and participate in client and external audits as required.
• All other adhoc duties as assigned.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 5 years relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Are you an experienced IT Risk specialist with financial industry experience looking for your next challenge? If so, our client, an established global bank with a significant presence in the region, is looking for someone like you to join them as AVP/VP, IT Risk Specialist. As AVP/VP, IT Risk Specialist, you will be responsible for:

• Providing oversight for IT infrastructure and applications stakeholders in the first line, ensuring they are compliant with bank policies and regional regulations
• Working closely with second line stakeholders to maintain and improve the bank’s IT governance policies and processes
• Being the POC for internal and external IT audits
• Working closely with stakeholders in the first line to remediate identified risks and vulnerabilities

Requirements

• At least 7 years of relevant experience for AVP level, and 10 years for VP level
• Only candidates with experience working in a full-time IT Risk Management or Cyber Security Risk Management role will be considered
• Financial industry experience is required, with familiarity with regional technology risk management regulations
• Strong stakeholder management and communication skills

If you are looking to join a team of high performing individuals who are helping to uplift the bank’s IT Governance processes and improving the bank’s IT risk posture, look no further and apply now!

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

Contract Type: 12 Months (Renewal)
Salary: SGD4,000 to SGD5,000
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

• Position: Compliance & Trust Executive Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Company Description

ROSEONLY is a brand committed to creating quality products. Our flowers are a symbol of hope and love, with the ability to change lives. We strive to share this magic with the world and have been doing so since 2013. Our roses are carefully selected and preserved through our special technique that lasts for years.

Role Description

This is a full-time role for an Ecommerce Sales & Social Media Marketing Specialist located in Singapore. The Ecommerce Sales & Social Media Marketing Specialist will be responsible for overseeing day-to-day tasks associated with optimizing the ROSEONLY website (dotcom) for sales as well as developing and executing marketing strategies.

Qualifications

- Analytical Skills and Sales experience

- Experience in E-Commerce and Marketing Strategy; and other various marketplace channels like Shopee, Lazada, Amazon and etc.

- Able to manage various social media sites like Facebook, Instagram, TikTok, YouTube and Twitter (X), and plan content schedule via daily/weekly basis

- Strong Project Management skills with internal stakeholders and external vendors, via follow strictly with the company's KPI set in Singapore and other South-East Asia markets

- Excellent communication and interpersonal skills

- A team player who is able to collaborate with various departments from our design, operation and IT teams in China

- Ability to communicate in Chinese

- Prior experience in a managerial role is a plus

- A degree/diploma in Marketing, Business Administration, or related field is preferred

The ideal candidate should be able to think strategically, be highly analytical and results-driven, and be able to work well under pressure in a fast-paced environment. Experience with Google Analytics, SEO and Facebook Ads is desirable.

If you are passionate about making a difference and have experience in ecommerce marketing, we encourage you to apply for this exciting opportunity today.

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

We are seeking for you who is…

• Being passionate in the field of Cell and Gene Therapy;
• Outgoing and enjoying talking to people;
• Capable of working autonomously and as a team;
• Have an academic background of at least a degree in Life Science

The ideal candidate will be accountable for driving sales of our cell culture media products, building strong customer relationships, and expanding our market presence. This role requires a deep understanding of cell culture applications and a passion for delivering exceptional service to our clients.

If you are the person, we invite you to scroll down to learn more about the responsibilities of a Product Specialist!

About InnoCellular

As a spin off company from A*STAR Singapore, InnoCellular Tech Pte Ltd specializes in developing efficient and cost-effective cell culture media for stem cells and specialized cell applications. Renowned for our expertise, we excel in formulating high-performance, consistent, and top-quality biological products essential for pioneering next-generation therapies. Our services encompass a diverse array of options, ranging from ready-to-use basal formulations, to customized media for specific cell types, for RUO or cGMP purposes, all tailored with unparalleled flexibility to meet specific experimental or clinical needs.

Key Responsibilities

• Identify and develop new business opportunities within the biotech and life sciences sectors, in both collaborations and sales.
• Development of sales plan and execution of the plan.
• Regularly visit customers and prospects to maintain relationships and promote products. Engage with customers to understand their needs and present solutions that meet those needs.
• Monitor sales constantly based on opportunities, sales leads and quotations, and follow through on the overall purchasing process.
• Interact with customer to provide technical support and guidance to customers regarding cell culture media applications.
• Collaborate with the marketing team to develop sales strategies and promotional materials.
• Assist in marketing events.
• Prepare and deliver sales reports and forecasts to management.
• To keep up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, or a related field. Advanced degree preferred.
• Proven experience in sales, preferably in the biotech or life sciences industry.
• Good knowledge of cell culture techniques and applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• An organized, meticulous, and disciplined person with a good eye for details.
• Good proficiency in written and spoken English and Chinese.
• Willingness to meet people around Singapore as required.

What We Offer

• Competitive salary and commission structure.
• Comprehensive benefits package, including health insurance
• Opportunities for professional development and career advancement.
• Supportive and collaborative work in

and of course.... you will join a friendly and engaged team :)

How to Apply

Interested candidates are invited to submit their resume with a cover letter detailing their qualifications to [email protected] and [email protected].

Please include "Application: Product Specialist (Cell Culture &Media)" in the subject line.

Architect Your Dream Career: Become a Talent Alchemist!

Do you crave the thrill of unearthing hidden talent and building dream teams?

We're seeking a Talent Alchemist, a visionary Recruitment Consultant who can transform the recruitment process into a talent acquisition masterpiece.

Here's why you're the perfect fit:

You're a sourcing sorcerer, conjuring top talent with a wave of your digital wand.

You're a matchmaking maestro, orchestrating perfect pairings between candidates and careers that spark passion and ignite success.

You're a data diviner, unearthing insights from the recruitment ether to optimize processes and deliver results that shine.

This isn't just a job, it's an alchemic journey to transform the talent landscape.

Are you ready to:

Craft spellbinding job descriptions that captivate the ideal candidates.

Brew innovative sourcing strategies to go beyond the usual recruitment pool.

Navigate the interview dimension with an uncanny ability to spot hidden talent potential.

Become a trusted advisor – both a career alchemist for candidates and a talent acquisition oracle for hiring managers.

Then we want you on our team in Singapore!

Bonus elixirs for success:

Social media fluency: You speak the language of the digital realm and can use it to attract top talent.

The gift of storytelling: You can paint a captivating picture of our amazing workplace with your words.

A cauldron full of fresh ideas: You bring a collaborative spirit and a desire to push boundaries in recruitment.

Ready to craft your dream career as a Talent Alchemist with Gemini Personnel? Apply now!