$3500 - $4500 (based on experience)

Working hours to be discussed during interview

Jalan Pemimpin MAPEX, Marymount

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $7,000-$10,000 (Asking higher can send; with AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement, Mobile Reimbursement Cap at $100

Requirements:

• Diploma/ Degree in Logistics or equivalent
• Minimum 5 years relevant experience, knowledge in ISO Tank/ DG goods/ Flexitank.
• Minimum 5 years managerial experience in leading a team
• Experience in handling overseas agents and offices

Jobs Scope:

• Manage and lead of the Sales team.
• Coordination between internal departments as well as agents and relevant parties on ISO tank and Flexitank trade matters
• Liaise with agency offices on sales activities, market situation, sales leads and potential customers
• Administration of sales order processing including sea imports and exports processes
• Ensure all destinations cost requests to agents from inside and outside region are responded promptly accurately.
• Manage all regional tender requirements.
• Negotiate and finalize contracts and pricing agreements with clients.
• Coordinate with internal teams as well as agents ensure timely and accurate execution of shipments.
• Responsible for the sales budget set forth by management.
• Set and execute the sales policy in conjunction with Company management.
• Negotiate sales contract with Asia Pacific customers that is in line with Company management and Pricing team.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Manage KPI reports, billing overview for VIP customer's local delivery business.
• Compose instructions for the billing team to generate invoices.

Requirements:

• GCE O Level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide sales and admin support to business development team.
• Create and follow up on sales quotations made for clients and process purchase orders.
• Liaise with various departments to ensure timely and excellent order fulfilment.
• Resolve customers’ issues and maintain good relationships.

Requirements:

• Diploma and above
• At least 2 years of relevant working experience.
• Familiar with Microsoft Applications, SAP Business One.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide professional advice to customers on audio equipment selection.
• Guide customers through product features and benefits to meet their needs.
• Maintain and update visual merchandising displays to enhance store aesthetics.
• Assist fellow team members during busy periods or with technical inquiries.

Requirements:

• GCE “N” Level and above.
• At least 1 year of customer service experience in a related field.
• Possesses a deep enthusiasm for music and the audio-visual industry, driven by a genuine passion and interest.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Identify and prospect potential clients within the logistics sector.
• Foster and sustain relationships with current clients to guarantee their contentment and loyalty.
• Create and present persuasive sales pitches to potential clients.
• Work in tandem with internal departments such as operations and customer service to ensure smooth service delivery.
• Keep precise records of sales endeavors, prospects, and client engagements within the CRM system.

Requirements:

• GCE ‘O’ Level and above.
• Minium 1 year working experience in Logistics sales.
• Knowledgeable in Microsoft Office and CRM software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Position: Production Support (IHS Markit EDM solutions, Tectia scripting, Control-M)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Key Skills:
- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Responsibilities:

• The Production Support person is responsible for managing the Enterprise Data Management application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements:

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Min. Diploma in Computer Science / Engineering or related disciplines
• Min. 2 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent, proactive and self-starter with excellent interpersonal and communication skills

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

1. Provides secretarial services to Director of Sales and Marketing.

2. Provides administrative and clerical support to the sales team.

3. Files report, forward phone calls, reply emails, handle customer inquiries.

4. Conducts site inspection in the absence of Sales Manager.

5. Schedules and coordinates management meetings and appointments with the various departments.

6. Coordinates transfer arrangements for corporate groups and prepares welcome letters for long-stay guests and ad hoc groups.

7. Prepares confirmation letters for group bookings.

8. Generates and maintains clients’ database.

9. Responsible for the flow of information and correspondence related to the Sales and Marketing Department internally and externally.

10. Performs any other duties and responsibilities as and when assigned by the Management.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's IT department provides technology solutions to support the company's business activities. The team works closely with senior leadership, business units, and stakeholders to develop and implement effective IT strategies, providing guidance on technology selection and implementation while ensuring system reliability, security, and scalability. Nomura's IT team specializes in software development, infrastructure management, cybersecurity, and data analytics and is known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's IT department is well-positioned to continue driving growth and success in the financial industry.

Function Overview

• International Wealth Management (IWM) in Nomura has been expanding its business. Over last years – several enhancements are ongoing on continuous basis including expanding newer set of applications in IWM application landscape
• This job role – will report head of IWM production support in Singapore
• This job would entail working in shifts
• Good knowledge of Avaloq Banking System is a must

Job Responsibilities

• Primary responsibility of the candidate will be to provide L1/L2 technical support for all applications used by wealth management technology including Avaloq, Marginman and many others
• Manage day to day production issues including daily health checks of all applications and processes
• Working closely with various stake holders like business users, development staffs and infrastructure teams. Prioritize, mitigate or resolve issues and/or minimize outages
• Responsible for availability, incident, problem and capacity management for all applications in scope
• Maintain high performance and availability of production environment including ensuing batch monitoring during late shifts
• Monitor critical components of the system and troubleshoot problem areas
• Liaise with users to ensure production incidents are resolved on a timely basis and that remedial actions are taken. Manage and keep track of production issues, follow up incident post mortem to mitigate root cause
• Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream processing
• Implement continuous process improvements including but not limited to Policies and procedures and production monitoring
• Participate in business continuity planning and exercises
• Participate/support in regional and/or global projects

Job Requirements

• University graduate in Information Technology
• Minimum 7 years of experience in application support
• Must have experience in banking environment/ financial institution with the understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• ITIL v3 or similar qualifications with Java, Oracle, Unix/Linux, Sybase technologies
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills; Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Essential technical skills:

• Experienced in both banking / financial services supporting large applications
• Hands on experience in Unix/Linux, Oracle/Sybase, Java technologies, Avaloq and Marginman
• Experience in production support including managing incident & problem management
• Experienced in supporting Wealth Management system/Order Management system/ Execution Management System
• Experience in disaster recovery planning and test execution

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, micro services, python/perl and excel skill
• Communicates well & across all levels.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

SFID: 5246

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will be highly focused on the development and governance of actuarial modelling for the actuarial teams in the Company

Job Description:

• Maintenance and development of the Prophet Deterministic and Stochastic models, as well as DCS and SQL.
• Collaborate with Pricing, Reporting teams and Regional counterparts to meet the department's modelling requirements.
• Be the subject matter expert across various actuarial disciplines and provide technical guidance, advice and support in modelling projects.
• Ensuring compliance with Internal and Group governance policies.
• Support Group-wide actuarial modelling initiatives
• Supporting the Appointed Actuary in the approval process for pricing, valuation modelling & methodology for new products.

Who we are looking for:

Competencies & Personal Traits

• Passionate about driving excellence in insurance analytics.
• Good communicator. Possess the ability to explain complex actuarial matters to layman in non-technical and succinct languages.
• Detailed oriented.
• Committed to excellence and always strive to deliver results with high standards
• Good working knowledge of Prophet systems, hands-on experience on actuarial valuation data processing and management
• Experience with ALS model is preferred
• Experience with any actuarial modelling platform (such as Prophet, RAFM and PathWise)

Working Experience

• 3 - 7 years of actuarial experience or any other analytical role

Professional Qualifications

• Actuarial qualification is preferred but not necessary

Education

• Degree in Actuarial, Mathematics, Statistics or Finance

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Sales & Marketing Executive (Healthcare / Medical)

• Location: The Heeren, Orchard
• Working hours: 5 days, 9am-6pm
• Salary: $4000 - $4400 + Allowance

Job Description:

• Regular visit to existing and new specialist doctors so as to establish good rapport and develop new business opportunities.
• Develop marketing strategy and executing marketing projects from start to finish.
• Develop relationship with channel suppliers (such as insurance company, specialist & GP clinics) for lasting working relationship.
• Communicate and ensuring timely rollout of marketing plan.
• Research demand for existing products / services and developing plans.
• Perform competitor analysis and pricing research.
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages.
• Compile lists describing our offerings (product offering)
• Build brand awareness and positioning.
• Generate new business opportunity with doctors to our surgery centre.

Job Requirements:

• Minimum 2 years relevant working experience preferably with surgery clinics
• Diploma in business or marketing
• Experience in sales/ business development in healthcare industry and liaising with specialist doctors

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Are you a tech leader passionate about building high-performing teams and ensuring exceptional application uptime?

Morgan Mckinley is seeking a motivated and experienced Application Support Lead to join our dynamic team!

In this role, you will:

• Lead and mentor a team of application support specialists, fostering their growth and development.
• Tackle complex technical issues related to .NET, Java, and SQL/Database applications.
• Proactively improve application performance and stability through innovative solutions.
• Collaborate closely with development teams to identify and fix bugs.
• Manage vendor relationships for optimal service and timely resolution of support requests.
• Build strong relationships with internal stakeholders across business, IT, and management.
• Champion continuous improvement by developing and implementing process enhancements.
• Stay ahead of the curve by learning the latest technologies and trends in application support.

Are you a perfect fit? You'll have:

• A Bachelor's degree in CS, IT, or a related field (Master's preferred).
• 5+ years of experience in application support, 2+ in a leadership role.
• Proven track record of troubleshooting and resolving complex technical issues.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• A knack for thriving in fast-paced, team-oriented environments.
• Network and infrastructure management experience a plus.
• Vendor management and stakeholder relationship building skills.
• ITIL or similar methodology experience preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MicroStrategy’s Sales Engineers (Pre-sales Consultants) have a key role in the ASEAN Region. As Pre-sales experts, our Sales Engineers are accomplished at dealing directly with clients, along with international colleagues, to help secure results for a global, market leading listed company (NASDAQ: MSTR). Our Sales Engineers work closely with our Sales and Customer Success Management organizations to provide technical solutions for our prospective and existing customers, as well as with our Product and Consulting organizations to provide customer feedback and project handover. They are responsible for designing solutions that will address and resolve a customer's business issues, while evoking confidence in our technology platform and removing all technical objections in the sales cycle.

Our Sales Engineers work in tandem with our Account Executives to understand the customers’ goals and challenges to effectively position the value of the MicroStrategy platform. They will manage the technical aspects of the pre-sales engagement, customize demonstrations and respond to technical objections, RFIs and RFP all based on the goal to prove MicroStrategy can meet customer’s decision criteria.

Our Sales Engineers are one of the most interactive groups within the customer engagement lifecycle and help to drive pipelines by supporting marketing events, content, MicroStrategy days, etc. The successful candidate will have a consultative sales approach, and value the importance of teamwork. This position is critical to the success of our Sales organization in describing and showing how we provide cost-effective solutions that deliver business value to our customers. 

You will work with our Regional Partner Managers to understand and grow the enablement level of MicroStrategy’s Partners, as well as make sure that the key MicroStrategy Partners are supported in building their business with MicroStrategy.

Your Focus

• Understand a customer’s goals and challenges through successful discovery to effectively position the MicroStrategy platform in a way that differentiates us from the competition and brings clarity to where we can add value in a customer’s architecture.

• Scope, build, and present custom demos and presentations that address key business value for our prospects.

• Take technical ownership of the sales opportunity, respond to objections and can manage most aspects of the sales cycle with little assistance.

• Handle multiple customer engagements simultaneously.

• Research, scope and respond to customer RFIs and RFPs and take initiative in sharing results with all team members.

• Supports Partners and engages with Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy partners through education, training, skills transfer, and best practices.

• Stay up to date with our demo content and product positioning and be an early adopter of incorporating these changes into our product positioning.

• Confidently present and articulate the business value of the MicroStrategy platform at all levels of the customer’s organization.

• Have a natural passion for new technology, be innovative, and create new solutions with out-of-the-box thinking

• Support pipeline generation with marketing events, content, onsite MicroStrategy days, etc.

• Constantly learn and develop expertise in MicroStrategy software through product training classes and unsupervised work assignments. Uses this experience and knowledge to develop expertise in MicroStrategy software including new releases.

about the company

Our client is a leading precision engineering company and manufacturer of Compressors & Vacuum Pumps. They Committed to deliver strong service and forge meaningful partnerships in the Oil & Gas & Marine industry.

about the job

• Directly involve in offering after-sales support services
• Establishing new, and maintaining existing, relationships with customers
• Managing and interpreting customer requirements
• Develop and monitor the market in the assigned area
• Provide technical sales presentations, technical support, customer training, applications guidance
• Prepare technical proposal and commercial proposal
• Ensure business objectives are met within the timeline
• Assist in providing sales forecast and market reports
• Manage the customer database

job requirement

• Degree/Diploma in Mechanical Engineering or related discipline
• Min 4 years of experience in industrial sales B2B (refinery/petrochemical/chemical/O&G)
• Experience in after-sales service of gas compressor will be added advantage
• Sales development with either rotating equipment / compressor / pumps / valves / turbo machinery / machine monitoring
• Willing to work in the West (Tuas/Pioneer/Jurong)

If you are interested in the position, kindly apply to this job or send your CVs to [email protected]

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / R1325913

Key Responsibilities:

· Business Development: Develop and implement a comprehensive sales strategy to acquire new clients and expand the customer base within the industry.

· Prospecting: Identify potential customers and leads through various channels such as online research, networking, cold calling, and participation in industry events.

· Consultative Selling: Conduct thorough needs assessments with clients to understand their security requirements and propose suitable CCTV solutions.

· Product Knowledge: Stay up-to-date with the latest advancements in CCTV technology and maintain a strong understanding of the company's CCTV product range.

· Demonstrations and Presentations: Conduct product demonstrations and deliver compelling sales presentations to prospective clients to showcase the benefits of the CCTV solutions.

· Proposal Development: Prepare customized sales proposals that address the specific security needs of clients and highlight the value of the company's CCTV products.

· Price Negotiation: Negotiate pricing and contracts with clients while ensuring that the terms align with the company's objectives and profitability.

· Relationship Management: Build and maintain strong relationships with existing clients to encourage customer loyalty and secure repeat business.

· Market Analysis: Monitor industry trends, market competition, and customer feedback to identify opportunities and challenges in the CCTV market.

· Sales Reporting: Provide regular sales reports and updates to the management team, outlining progress, achievements, and potential areas for improvement.

· Collaboration: Work closely with the marketing team to develop effective promotional materials and campaigns that support the sales efforts.

· After-Sales Support: Coordinate with the customer support team to ensure seamless installation and post-sales support for clients.

Qualifications and Experience:

· Education: A bachelor's degree in business, marketing, IT engineering, or a related field is preferred. Technical qualifications in security systems or electronics are advantageous.

· Experience: Proven track record as a successful sales executive in the Physical security industry, with a demonstrable history of meeting and exceeding sales targets.

· Industry Knowledge: Comprehensive knowledge of CCTV/ACS and Network technology, surveillance systems, and related security solutions.

· Communication Skills: Excellent verbal and written communication skills to effectively communicate technical information to clients and internal teams.

· Problem-Solving: Strong analytical and problem-solving skills to understand clients' security needs and propose appropriate solutions.

· Networking: A well-developed professional network within the security industry is beneficial.

· Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to close deals while ensuring the company's profitability.

· Customer-Centric: A customer-centric approach with the ability to build long-term relationships with clients.

· Results-Driven: Self-motivated, goal-oriented, and capable of working independently to achieve and exceed sales objectives.

· Tech-Savvy: Familiarity with sales software, customer relationship management (CRM) tools, and technology to manage and track sales activities.

Tasks

• Manage daily workplace operations including office supplies and foster communication and collaboration by designing/activating the workplace as the point of experience
• Serve as first point of contact for visitors and reception for guests and contribute to the organisational development as brand ambassador with focus on hospitality and operational excellence
• Provide secretarial support to the Board of Management, which encompasses scheduling and coordinating meetings/appointments, assisting in business travel, collating reports and presentations, and take charge of asset management which includes company cars and insurances
• Work with building management and external vendors to ensure adequate maintenance of office premises/equipment
• Establish and optimise office systems/processes and update policies/documentation, to improve the work environment and enhance the employees’ experience, health, and safety
• Support the HR department in the onboarding/offboarding of new employees, organisation/ execution of events and internal communications for better employee well-being and engagement

• Degree holder with at least 5 years of experience in general administration
• Excellent interpersonal/communication skills and a strong team player
• Customer oriented with positive service attitude and pleasant personality
• Experience in facility management and HR operations is an added advantage
• Strong organisation skills, resourceful and able to handle multiple tasks and work independently

Job Scope

• Generate quotations to customer
• To assist in purchasing the necessary parts for service jobs
• To check spares availabilities & lead time with various suppliers
• To check & ensure that prices quoted from vendors are competitive
• To track spares delivery status and advise accordingly to store-man
• To track & file all purchases with reference to service jobs
• To prepare Delivery orders & Invoices in a timely and organized manner
• To assist service team on logistic preparation for overseas job assignment
• To assist the Accounts team with proper documents to ensure timely payment from customers

√ Industry: Automotive MNC
√ Location: Central
√ Working Hours: Monday - Friday
√ Good Remuneration Package

Responsibilities:

• Responsible for achieving sales targets set by the Company and in charge of the medium/long term Business Development.
• Sales planning: Set sales plans and commercial actions for the importers/distributors
• Business processes analysis: Regularly review and refine business processes to control budgets
• Business development: Manage and develop the market channels and look for gaps and business opportunities
• Collaboration with the Marketing Department: Regularly provide the Marketing Department with the information linked to market, products, competitors, trends and support to the local marketing activities
• Sales forecasts: Responsible for Sales Forecast and monthly Reports

Job Requirement:

• Possess Degree in business or related disciplines
• Minimum 3 years of relevant sales experience in Motorbikes and tires
• Good in Sales, negotiation, marketing, communication
• Able to do product trainings and presentations to dealers
• High degree of commitment and multicultural mind approach
• Preferably rides a motorbike
• Required to organize and attend local events and Motorbikes gatherings
• Travel is required

JOBID: L93R85Y4

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

EA Personnel: Lim Jing Yee, Lena
Email Address: [email protected]
EA Registration No.: R1872533
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9755