Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities:

• Provide sales and customer-service support

• Proactively sourcing for new sales opportunities through inbound/outbound lead (cold call,warm call, roadshow, networking events etc)

• Professionally handle high volume of inquiries and assist to provide effective solution for customers’ issues

• Proactively sourcing for new sales opportunities thru inbound lead generation and lead follow up.

• Proactively sourcing for new sales opportunities through inbound lead follow-up

• Connect with key customer contacts (external) as needed

• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

• Liaise with internal teams such as Finance, Logistics and Marketing

• Assist in preparation & submission of relevant reports and documents to PSG Grant application

• Tracking and reporting of sales and marketing forecast

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel and Access

• Able work independently and also with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can also apply as on the job training will be provided

• Good working attitude and self-motivated

JOB SUMMARY

We are seeking a meticulous and adaptable Sales Admin to manage our purchase orders and invoices. In this role, the candidate will verify customer information, issue invoices, and reply order instructions.

As a Renewal Sales Representative, you are responsible for managing and closing assigned account renewal opportunities and business relationships in pursuit of an assigned revenue quota and on time renewal rates.

We will focus on optimizing revenue from our current install base, you will love to prospect customers, and cross-sell and up-sell products, services, and cloud opportunities. You embraced accountability for proactive calling, following up, managing, and closing your assigned accounts.

RESPONSIBILITIES:

1. Manage all maintenance and renewal processes spanning; maintenance/subscription renewals and related reporting, and customer database management.

2. Provide quotation and related documents to customers to renew their hardware/software maintenance/subscription without delay.

3. Review purchase orders from customers to get renewal processed.

4. Prepare contract entry/update and invoice renewals in the system.

5. Prepare renewal summary report to Sales Manager.

6. Prepare quarterly revenue forecast report to Sales Manager.

7. Keep accurate records of all renewals in the system.

8. Must meet sales objectives such as quota and productivity requirements.

9. Maintain account team relationships and transfers leads as appropriate.

Requirements:

• NITEC/Diploma in IT Sales/Admin/Engineer or Business Administration.

• Experience in Sales administration or a similar role preferred.

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.

• A team player with determination to drive to excel.

• Excellent customer service skills

• Self-motivated with a strong drive to succeed.

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
  

Qualifications

Your Experience

• More than 5 years of customer-facing technical support experience
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent Chinese & English written and verbal communication skills are required
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus
• Willing to work in flexible and varying shift times including weekends and evenings is a plus
• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

• Mon-Fri: 9am-5:30am, 9am-12pm Sat(Once a month)
• Location: Tuas West
• MNC company
• Training provided

My client is MNC Marine Engineering company.

Job Description:

• Organizing the sales team's activities including generating quotes, managing the order process through to payment receipt, and maintaining document records.
• Assisting in the daily management of commercial operations from start to finish.
• Facilitating the operations team in scheduling engineers for onboard vessel assignments both locally and internationally.
• Addressing and resolving customer disputes or complaints to reduce occurrences.
• Compiling sales reports for managerial assessment.
• Fulfilling any additional responsibilities delegated by the Manager.

Job Requirements:

• Hold a diploma.
• Fluent in both written and spoken English.
• Proficient in MS Office.
• Possess an understanding of sales principles and customer service practices.
• Demonstrate the ability to work well within a team and exhibit self-motivation.
• Minimum of 2 to 3 years of experience, with a preference for backgrounds in marine, engineering, or logistics

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Here's an exciting opportunity with a highly established Chemical Manufacturing firm!

• Develops and implements a comprehensive three-year sales plan and cost budgets in collaboration with the VP/Director/Manager
• Communicates the plan to relevant teams and ensures alignment through regular reviews.
• Responsible for driving sales growth and increasing gross margin in line with objectives and strategic plans. Empowered to make pricing and margin decisions where applicable, with significant input at key customer accounts that impact business profits and overall market performance.
• Identifies and cultivates new business opportunities by prospecting and following up on leads and sample requests.
• Plays a key role in shaping the market strategy for the next 1-3 years, communicating plans to relevant stakeholders.
• Manages territory priorities and routes to market, identifying new trends and markets that will impact future business performance. Provides commercial guidance on product support and new product development.
• Provides prompt reports on business activities, identifying threats or opportunities in the designated market. Implements improvement plans and gathers market data on prices and competitor behavior to inform Sales & Marketing teams.
• Visits customers to promote and recommend products, coordinating projects and development work with them.
• Represents the company at exhibitions and undertakes marketing projects to promote new and existing products.
• May work from a home office and is expected to travel significantly, including overnight stays.
• Maintains regular communication with and influences relevant sales networks and external contacts to manage business in the market area, which may involve coaching and supporting agents and distributors.
• Makes decisions and judgments under time pressure and with incomplete information, addressing complex internal and external commercial, regulatory, technical, customer, production, agent/distributor, and intercompany issues.
• Expected to enhance the efficiency of sales systems and procedures.
• May include line management responsibility in some locations.

Requirements:

• Sales experience is required. International experience and knowledge of cultural differences are advantageous. Familiarity with regulations is preferred, and market knowledge is essential
• The ideal candidate should be IT literate with strong interpersonal and communication skills, negotiation skills, and the ability to plan and organize effectively
• Attention to detail is crucial.
• Additionally, candidates should demonstrate commercial awareness, excellent time management skills, adaptability, initiative, and strong decision-making abilities. Resilience and tenacity are important, as are numeracy skills and fluency in English.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Primary Responsibilities

• Delivery of new and existing business sales targets and plans to develop the Automotive Protection business in the countries that you are responsible for.
•Research of local markets, customers, distribution channels and network contacts to execute pipeline new business opportunities.
•Continuously monitor and ensure program progress is on target and any deviations from plan are identified and solutions implemented.
•Recommend and propose sales campaigns to deliver the business plan and ensure successful performance.
•Participate in meetings as required to support the development of strategy, provide updates on new business development, and launched programs.
•Provide communication for development or enhancement of the products
•Deliver timely decisions and problem solving solutions for customers and partners.
•Provide customer and market updates and other relevant input during budgeting process
•Establish planning and implementing strategies to build and retain customers, achieving production and profitability targets.
•Support the delivery of the regional marketing approach in line with the global automotive protection marketing strategy.
•To assess new sales opportunities together with individual country, regional and global underwriting teams, to ensure alignment with QBE’s strategy, underwriting appetite and business plan.
•Regularly review income and loss ratio performance on business, aligning with the underwriting team to make sure it is line with business plan. If necessary, take the remedial actions to ensure that we deliver on the business plan.
•To support the launch of new programs, ensuring all terms of cover, processes and procedures are implemented accurately within agreed timescales and in accordance with requirements.
•Ensure that all output adheres to the relevant legal, compliance & regulatory frameworks and corporate policies to minimise risk to the business.
•Identify and implement ‘best practice’ and process improvements
•Build and maintain strong relationships with stakeholders including customers, partners and colleagues to support constructive relationships and to ensure services provided continually support business needs.

Main Responsibilities

1) Sales Administration Support

All administrative support required for Project Sales Team

• Handle incoming sales call/ emails and perform leads administration
• Sourcing for new leads from Tender Portals
• Create, compile and submit tender documents
• Assist in preparing quotations & proposal

All administrative support required for the Services Sales Team

• Preparation of maintenance contract renewal notice
• Preparation of services sales report to track renewal

2. Marketing Support

All administration support to the Marketing Team with key focus in sales-related activities

• Assist in developing marketing material
• Assist in marketing projects/ events

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Highlights:

• Mon - Fri (8.30am - 5.30pm)
• AWS + VB

Job Descriptions:

• Ensure daily department operations are processed promptly and accurately in accordance with the company’s policy and guidelines.
• Processing of customers’ orders and invoicing.
• Processing of Purchase Orders.
• Import and Export shipping arrangement.
• Liaising with 3rd party logistics company.
• Maintain proper documentations.
• Ensuring Information Security Management is well complied.
• Manage customer support.
• Identify, anticipate and resolve customer issues in timely manner.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Job Description

Create sales leads in order to pursue new clients through referrals, business directories and even cold calling

Follow up on sales leads that might be generated by other employees or departments within the company

Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available

Ensure customer satisfaction, retention and maintenance of sales accounts

Requirements:

Minimum O level holders

Min 1 year experience in chemical related industry

Must have class 3 driving license and posses own car

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine the level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Requirements:

• Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources. Bachelor’s degree or equivalent and relevant work experience.

• Work location: Ang Mo Kio area
• Working hours: Mon - Fri, 8am-6pm (Hybrid)
• Well-known US MNC

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Requirements:

• Minimum of 3 years related experience in employee support with good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Bachelor's degree or equivalent in Human Resources Management, Business Management or relevant field
• Able to efficiently communicate with colleagues, pertaining to their HR queries.

Job description:

- Demonstrate and explain products in order to persuade customers to purchase products

- Identify interested and qualified customers in order to provide them with additional information

- Distribute promotional materials in a friendly, approachable manner

- Exhibit in-depth knowledge of our products

Leaflet flyers, hang posters and etc. to promote our product

- Maintain positive client relationships

- Report on outcome of promotional projects

Job Requirements:

- 3 to 5 years sales promoter experience in similar industry

- Experience in kitchen appliance sales a major plus

- Outstanding interpersonal skills; excellent communicator

- Self-sufficient and comfortable working independently when needed

- Incredible customer service skills

- Creative thinker and adept problem solver

Job Descriptions:

Performing indoor and outdoor sales including showroom duties.

Self-motivated to hunt for new sales opportunities.

Following up with customers/leads to build and maintain a good relationship such as Interior

Designers & Architects.

Preparation of sales quotation, proposal and all sales related documentations, duties, and

administrative procedures.

Job Requirements:

Display high level of interest and enthusiasm towards the product offerings

Results-oriented with a customer service mindset along with excellent client relationship-building

skills

A good team player and able to work under pressure and fast pace environment independently

Entry levels are welcome to apply

Willing to learn and take up new challenges

Must be sales driven, result oriented.

POSITION SUMMARY:

The Sales Engineer / Sales Account Manager is tasked to direct and manage sales activities in Singapore, Indonesia, Southern Malaysia. Responsible for the effectiveness of the performance of sales territories assigned - promoting direct sales, and effectively managing distribution channels, providing strong customer support, establishing and achieving sales growth by performing the following duties:

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

To develop, implement and maintain a comprehensive account sales plan for the key customers and distributors in the assigned territories.

Monitor activities of distributors and create sustainable business strategies to meet growth ahead of market rates.

Evaluate assigned distributors performance and drive business growth objectives by performing monthly and quarterly business reviews.

Create and maintain a broad account base in assigned territory, keep abreast of trends and developments in key accounts in the region.

Assist customers by supplying information related to samples, delivery timing, drawings/specifications, quality issues, credit issues, etc.

To identify new business opportunities and maintain Company's competitive position at assigned accounts.

To assist in product development and customization to meet demand, if necessary.

Other duties as assigned by the Company.

EDUCATION

• Recognized Bachelor's degree in Engineering, Marketing, or any business-related discipline.

EXPERIENCE & KNOWLEDGE REQUIRED:

• With at least 5 years experience in the electronics industry.

• Experience in the connectors market is an advantage.

SKILLS REQUIRED:

• Have strong interest in understanding industry, business, product line strategies

• Ability to manage multiple projects at a time

• Strong creative, analytical, organizational and personal sales skills

• Commitment to work with shared leadership and in cross-functional teams

PERSONALITY TRAITS:

• Ability to effectively build strategic customer relationship at assigned accounts.

• Results orientated and able to take ownership of one’s own work.

• Has initiative.

• Able to meet deadlines and can work in a fast paced environment

• Good interpersonal, communication and analytical skills.

• Ability to work under pressure and is adaptable to change.

• Eager, diligent and can work independently.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Overview

In this role, you will collaborate and knowledge share across the organisation and our client portfolios. Building collaborative relationships with key stakeholders, being persistent in delivering a world-class service and obsessed with mastering new technologies, tools and ideas are all attributes required for this role.

We are looking for someone with experience in recruitment. You will be given the runway to start /amplify your recruitment journey with the best-in-class resources and experienced mentors and market leading clients to work with.

Take this opportunity to join the exciting and fast paced Executive Recruitment industry with a structured career path to take you all the way.

• You will support the team to execute recruitment assignments within the assigned industry.
• Working strategically with your colleagues/clients to deliver best in class recruitment solutions and managed services.
• Building an in-depth knowledge of the industry to provide your network within market insights and insightful expertise.
• Building a comprehensive candidate network within your assigned market.
• Working within deadlines to deliver hard-to-find candidates for niche vacancies.
• We look for driven, motivated and ambitious individuals who have a passion for winning and service excellence.

Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.

Experience and Qualifications:

• We’re looking for driven, motivated and ambitious individuals who have a passion for winning and service excellence.
• Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.
• Candidates with prior experience from recruitment agencies, in house or RPO teams will all be preferred.

Our Culture:

A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focused and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.

Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.

This is what your career at EBC could look like: www.ethosbc.com/careers

About the Company:

Established 2005 in Sydney, Ethos BeathChapman’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client’s specific needs.

In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has six offices worldwide in AUS, Singapore, Hong Kong, Japan, Netherlands and the UK. We own Quay Appointments in ANZ.

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Responsibilities

• Provide single point of contact for incident, service request and escalation.
• Monitor, manage and maintain data centre operation and facilities.
• Manage equipment movement
• Daily monitoring of status
• Ensure proper running of the existing data centre systems.
• Perform tape mount and un-mount for the backup operation.
• Handle the portable media storage for off-site storage.
• Liaise with the vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problem and abnormalities.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response time and turnaround time.

Requirements

• Possess Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• 12 hrs shift working

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

License No : 06C3745

Consultant : Daniel Lee / R1989151

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field