Job Scope:

· Assist and support the marketing team in the development and implementation of marketing communications strategies.

· Coordinate with external stakeholders for all creative production/adaptations, ensuring timeliness, accuracy, and adherence to brand guidelines.

· Manage gifting and seasonal samples inventory and logistic coordination.

· Administrative support and daily upkeep of internal trackers, calendars, and work requests.

· Prepare marketing budget sanction form, invoices, and other related documents.

· Other essential administrative duties.

Requirements:

· Min Degree in Marketing

· Excellent written and verbal communication skills.

· Effective coordination, time, and project-management skills.

· Meticulous, organized, and detailed-oriented.

· Fast-learner and resourceful.

· Proficient with the use of Microsoft Office (PowerPoint, Excel).

Jane Lui Jie'en (CEI No.R1104482)

Contact Number:6735 1955

Email: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Shangri-La Rasa Sentosa, Singapore

We are looking for a Sales Manager, Events (Wedding Specialist) to join our team!

As a Sales Manager, Events (Wedding Specialist), we rely on you to:

· Be responsible for weddings sales and business development in selling banquet services, function

facilities and associated

· Deliver top level of service quality in daily sales activities, communications and events planning and

coordination

· Provides professional wedding advice, menus recommendation, up/cross selling other hotel services

· Develops value-added, saleable and creative wedding services and products

· Maintains professional, timely and responsive communication with customers

· Works closely with F&B department to deliver personable services throughout the entire wedding

process to deliver total customer experience ultimately in creating customer loyalty

We are looking for someone who:

· Has a passion for event management

· Thinks outside the box

· Must be organized

· Must have relevant event management or hospitality experience

· Must be a friendly, helpful and trustworthy leader

· Enjoys interacting with people

· Is detail-oriented, creative and has the ability to drive change

· Always kept up to date with latest industry trends and market practices

· Has strong interpersonal skills

We Offer

· 5-day work week

· Learning and Development opportunities for career development

· Medical and insurance coverage

· Special employee discount within Shangri-La Group

· Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Job Description:

1. To provide operations support for the smooth and effective operations of the school.
2. To maintain the general cleanliness of the school including equipment(s) and workplace.
3. To lock and unlock the doors of the classrooms and other rooms in the school.
4. To open/close windows and doors of clsssrooms and other rooms in the school.
5. To open and close the gates, doors of office and other buildings within the school premises.
6. To provide logistical support for school events and activities including carrying and arranging furniture, equipment, refereshments, etc.
7. To assist in the preparation of logistics and equipment.
8. To help carry stock, furniture, etc.
9. To relief other operatioins support officer.

To perform any other duties assigned by the Principal, Vice-principals, Operations Manager or any other authorised officer.

Work Arrangement:

Location: Woodlands

Salary: $1920/Month

Duration: 1 Year 3 October 2024 to 2 October 2025

Working Hours:

· Mondays to Fridays: inclusive of 30 mins lunch break

o From 6:00 am to 3:00 pm

o From 9:30 am to 6:30 pm

o From 12:00 pm to 9:00pm (on needs basis – to support school events, if any)

· Service not required on Saturdays, Sundays and gazette public holidays.

Job Requirements:

Preferably have some working experience in schools with job scope include cleaning and logistics.

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

THE ROLE: Assistant, Academic Planning and Support Office (APSO)

Kaplan Singapore is seeking a highly motivated and proactive Assistant to join our Academic Planning and Support Office team. As part of the APSO team, you will play an essential role in ensuring efficient and effective scheduling of classes, meetings, and resources across our programs.

Key Roles and Responsibilities:

Participate in Projects for Continuous Process Improvement

• Support in identifying opportunities for enhancing timetable scheduling processes.
• Evaluate current processes and provide input on enhancements that improve efficiency and user experience.

Timetable Scheduling and Classroom Booking

• Familiarity with Celcat and other timetabling related processes.
• Familiarity of programs of study offered at Kaplan. Utilize knowledge and understanding of Kaplan programs to establish optimal policies and procedures to effectively manage classroom schedules.
• Provide support for any ad-hoc changes, late enrolments, class splits, class cancellations, receipt of mid-term and final exam dates and room bookings for internal meetings.
• Be familiar with the automated routines for room bookings and understanding the impact of varying parameters and settings.
• Maximize utilization of classroom resources by:

1. Proactively managing room bookings and demand to ensure the best fit and balance of room size according to number of persons.
2. Reducing the need to outsource rooms and external spaces through active room swaps and liaison with other stakeholders.
3. Reducing facilities management costs through room swaps and advising in any short notice changes.

• Publish classroom schedules and latest timetables to lecturers and/or students as determined by programs.
• Liaise with program managers to gather scheduling requirements and preferences.
• Coordinate the allocation of rooms and equipment to ensure optimal utilization of classrooms resources and.
• Communicate updates promptly to stakeholders and maintain comprehensive documentation of any revisions made.
• Alert Manager about impending room shortages in a timely manner.

Requirements:

• An ideal candidate should possess at least a Diploma in any discipline. Diplomas in Business, Administration, Logistics are preferred.
• Proficiency in both spoken and written English for daily communication.
• Experience working in facilities management department or education industry will be an added advantage.
• Familiar with Microsoft Office, with intermediate to advanced MS Excel skills.

Other Information:

• Working Hours: Mondays to Fridays: 9am to 6pm
• Work Arrangements: Hybrid
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

• We are looking for fun-loving, fitness-crazy people to join our growing MAX OUT FITNESS (MOF) family!
• As our Sales & Marketing Consultant, you shall possess strong sales and customer service qualities to drive sales and boost client base.
• Sales experience in a commercial gym is preferred.
• Right attitude to learn, continuously improve the individual performance, help the members achieve their goals and help improve the club performance. In return you will get good career prospect, career growth, benefits and an enjoyable work atmosphere!

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned.

For interested candidates, please send your updated resume:

Overall Management
- Execute strategic communication programs for internal and external audiences
- Support the communications team on media relations, social media, issues management, customer & staff events, community relations and internal staff communications and campaigns

Governance and Controls
- Maintain and update the records management system and quarterly reporting for the team, and any other adhoc reporting requirements by the regulator or government agencies.
- Monitor and manage budgets to specific briefs.

External Communications
- Regular media monitoring and analysis. Manage vendors when required.
- Identify speaking opportunities and platforms to position senior management and support them in their communications needs.
- Liaise with government and industry partners where necessary on speaking engagements for business leaders

Internal Communications
- Execute internal communications plans to ensure that key messages reach staff
- Maintain the Singapore intranet pages, assist with internal memos and quarterly newsletter creation.
- Compile and update business information, presentations and fact sheets
- Develop materials to support internal communications strategies including talking points, PowerPoints etc.
- Leverage all internal platforms to disseminate key messages.

Customer and Staff Events
- Lead, plan and execute internal and external events
- Oversee all planning, creative designs, written materials, logistics and on-site management for each event
- Prepare briefing documents for senior management
- Work with partners and vendors to execute events.

For interested candidates, please send your updated resume:

Email: [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Are you a seasoned dealmaker with a passion for driving transformative energy projects? Are you seeking a role where your expertise can make a significant impact on a global scale? Join our leading energy company as a Business Transaction Specialist and take the helm of groundbreaking initiatives that will shape the future of the energy sector.

Why You'll Love This Role:

• Lead High-Impact Projects: Spearhead complex third-party projects from inception to financial close, overseeing Build Own Operate Transfer (BOOT), Build Own Operate (BOO), and other innovative models across diverse sectors like power, water, and infrastructure.
• Drive Strategic Decisions: Define transaction scope and objectives, crafting innovative solutions that align with business needs and drive growth.
• Collaborate with Experts: Partner with a team of seasoned professionals, including legal, financial, and corporate planning experts, to navigate intricate transactions.
• Influence Global Energy Landscape: Your decisions will directly impact the development of critical energy projects that will power communities and industries worldwide.
• Make a Real Difference: Contribute to a sustainable future by championing energy initiatives that prioritize efficiency, innovation, and environmental responsibility.

Your Expertise Will Shine:

• Transaction Leadership: Guide each transaction phase with confidence, ensuring successful execution and financial closure.
• Strategic Vision: Develop innovative solutions that address complex business challenges and unlock new opportunities.
• Cross-Functional Collaboration: Foster seamless collaboration across diverse teams, driving consensus and progress.
• Expert Negotiation: Leverage your negotiation prowess to secure favorable terms and create win-win scenarios.
• Financial Acumen: Analyze financial models, assess project viability, and make informed decisions that maximize value.

What We Offer:

• Competitive Compensation: A rewarding salary package commensurate with your experience and expertise.
• Career Growth: Opportunities for professional development and advancement within a dynamic and growing organization.
• Global Impact: Contribute to projects that have a far-reaching impact on the energy sector and communities worldwide.
• Collaborative Culture: Work in a supportive environment that values teamwork, innovation, and diversity.

Qualifications:

• Proven Experience: 12+ years of experience in business development, with a strong track record in project development, BOOT/PPP/DBFO projects, project finance transactions, and joint ventures.
• Technical Expertise: Demonstrated proficiency in PPP/BOO/BOOT concession models and project closure processes.
• Leadership Skills: Ability to lead multidisciplinary teams and drive complex transactions to successful completion.
• Education: Bachelor's degree in Business Administration, Economics, Accounting, Engineering, or a related field. Advanced professional certifications are a plus.

Location: Saudi Arabia

Are You Ready to Make Your Mark?

If you're a visionary dealmaker with a passion for energy projects, we invite you to apply and join our team and email to [email protected]. Together, let's create a brighter future for the energy sector.

The Job:

• Provide strategic direction and leadership to both retail and corporate sales teams, ensuring alignment with organizational goals and objectives.
• Develop retail and corporate sales strategies to drive revenue growth and market share.
• Recruit, train, mentor, and motivate sales teams to achieve targets and deliver exceptional customer service.
• Foster a collaborative and high-performance culture within the teams.
• Regularly monitor and analyze sales data to identify areas for improvement and take corrective actions as necessary.
• Build and maintain strong relationships with retail and corporate clients.
• Continuously review and enhance sales processes and procedures to streamline operations, improve efficiency, and enhance customer experience

The Requirements:

• Bachelor’s degree in business administration, Marketing, or a related field.
• Proven experience (5 years) in sales leadership roles within the automotive industry, with a track record of achieving sales targets and driving revenue growth

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in development or Application support functions
• Experience in Java, .Net backend languages will be advantageous.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

We are looking for an enthusiastic SALES ADVISOR to provide advice and assistance to customers.

Responsibilites

* arrange merchandise on shelves at dept stores

* monitor and replenish stocks when needed

* demonstrate and promote range of products to customers

* Hit target sales

* handle complaints from customers

Requirements

- Min 'N' level

- Able to communicate effectively in English and Mandarin

- Sales and customers orientated

- a good team player

The Opportunity:

Adecco is partnering with a well-established US company specializing in global data center solutions, IT infrastructure, AV systems, and cloud services. We are looking to hire a Logistics Specialist to be based on-site at their client company, handling daily operations. Reporting to the Team Lead, the successful incumbent will primarily handle asset return material authorization (RMA), decommissioning, and other activities related to the product lifecycle.

• Work location: near Raffles Place MRT
• Work hours: Mondays - Fridays, 9am - 6pm
• Basic salary up to $4,500/month + Variable Bonuses

The Job:

• Act as the primary contact for local operational inquiries, ensuring prompt and accurate responses.
• Oversee daily operations, ensuring timely and efficient delivery.
• Collect, consolidate, and report data and KPIs, recommending actionable improvements when necessary.
• Deliver exceptional customer service by maintaining attention to detail, completing tasks promptly, and ensuring an efficient work environment.
• Support on-site operations in line with guidelines, focusing on RMA, VR, Server Spare, and Decommission activities.
• Coordinate with stakeholders to collect data related to RMA, VR, Server Spare, and Decommission activities.
• Manage coordination of asset data for new site deployments with relevant stakeholders.
• Perform additional tasks when necessary.

The Talent:

• At least 2-3 years of relevant experience in handling RMA/Reverse Logistics, with a background in IT, data centers, or electronics environments.
• Proficiency in Microsoft Excel (Pivot Table, VLOOKUP) and WMS.
• Strong communication skills to liaise effectively with both internal and external stakeholders.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to [email protected]. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Responsible for complete TSP process

• Accountable for monthly / annually department spent within budget

• Establish close collaboration with marketing in developing and grow market share

• Synergize with aftersales and service workshop team to increase service penetration rate

• Accountable and monitor sales and warranty commitments / provisions

• Ensure all sales executives adopt Salesforce way of working

• Encourage sales team to adopt commercial crew of working

• Responsible to monitor all sales team to make use Salesforce diligently

• Execute daily sales activities including generating new leads and sales

• Plan & execute tactical sales plan

• Generate new contacts & businesses

• Explore new ideas & business opportunities

• Manage and maintain existing key accounts

• Provide product and engineering solutions

• Responsible for department account receivable & other department matters

• Analyze the market (potential and existing customers, competition activities)

• Manage salespersons’ activities (annual sales program, planning of promotional campaigns, review of reports, purchase orders, conversion rate, hit rate)

• Verify and approve customer orders (technical and financial validation)

• Organise team work for continuous development (quality, deadlines, prices, costs, health & safety), set targets, train, inform, communicate performance results, resolve difficulties through weekly meetings)

• Optimise department organisation (sectors, market surveys)

• Manage the team: recruitment, competence development, coaching, annual performance assessment meetings, proposals for promotion

• Prepare and agree with senior management annual activity budget

• Analyze monthly results and key performance indicators (volumes, market share) and prepare relevant action plans

• Analyze team performance, both individual and joint, utilizing key performance indicators, (market knowledge, successes, failures…)

• Communicate results and action plans to team and senior management on a regular basis.

• The above list of job duties is not exclusive or exhaustive and may be change reasonably based on situation.

• Job descriptions shall be regularly reviewed to ensure they are an accurate representation of the job.

Requirements:

Diploma/Degree in Automotive Engineering/Mechanical Engineering or Diploma/Degree in Sales and Marketing

• Formal training in leadership, communication and people skills

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Interact with customers to sell products and provide customer service
• Generate new businesses (walk-ins and/or phone enquiries)
• Attain and maintain required service standards
• Respond to service challenges, e.g. handling customer queries and / or complaints
• Provide supporting activities; i.e. invoicing, packing, replenishment, stock-receiving/taking
• Maintain housekeeeping standards

Education & Qualifications:

• Min ITE/ Diploma / Degree
• Excellent communication and interpersonal skills
• Able to converse fluently in English

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

*Receptionist cum Barista - UP $3K!*

*Working hours : 1pm – 9pm, anyday 5 - 6 days Mon – Sun*

*Job Description:*

• Welcome and serve high-value clients at Coffee and Smoothie Bar
• Prepare and serve espresso-based coffees, smoothies, teas, shakes, protein bars, and bottled drinks.
• Ensure excellent client experiences by greeting them warmly, following recipes precisely, and maintaining cleanliness.
• Manage daily stock levels, uphold sanitation standards, and assist with client check-ins and payments.

*Job Requirement:*

• Good 1-2 years of experience as a Receptionist in the same / relevant industry.
• Ideally to have prior experience working in coffee outlets or as a barista.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

*Receptionist cum Barista - UP $3K!*

*Working hours : 1pm – 9pm, anyday 5 - 6 days Mon – Sun*

*Job Description:*

• Welcome and serve high-value clients at Coffee and Smoothie Bar
• Prepare and serve espresso-based coffees, smoothies, teas, shakes, protein bars, and bottled drinks.
• Ensure excellent client experiences by greeting them warmly, following recipes precisely, and maintaining cleanliness.
• Manage daily stock levels, uphold sanitation standards, and assist with client check-ins and payments.

*Job Requirement:*

• Good 1-2 years of experience as a Receptionist in the same / relevant industry.
• Ideally to have prior experience working in coffee outlets or as a barista.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Sell products and offer customer service
• Generate new business from walk-ins/phone inquiries
• Meet and maintain service standards
• Handle customer queries and complaints
• Perform invoicing, packing, replenishment
• Receive and take stock
• Maintain housekeeping standards in the Boutique

Requirements:

• Prior customer service/retail experience.
• Able to commit long term.
• Commissions provided.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Your role

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)

Your role

Are you a Subject Matter Expert when it comes to Google Apigee, Apache/Tomcat, Cloud (Azure) or tools like AppDynamics and Splunk? Do you have experience managing senior IT stakeholders and business partners? Do you have the ability to solve complex issues, addressing both technical and business needs?

Then join us as an Technology (Level2) Support Analyst (SME) :

• Manage local business and operations stakeholders
• Utilize and hone your IT skills working with Google Api Management (Apigee), Cloud (Azure), Linux, Apache/Tomcat/WebSphere, Shell/Perl scripting, AppDynamics, Splunk/ Automation Anywhere
• Ensure production stability and availability for key operational business processes
• Investigate and resolve incidents by identifying the impacted component, analyzing the impact and performing the right remediation measures
• Define workarounds for known errors and initiate process improvements
• Plan and execute BCM for applications and rollout new releases (including OS patching, certificate renewals)
• Manage the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Change and Release Management, Risk Management

Your team

You’ll be working in the WMPC Application Support team in Singapore. We provide platform services for internal key banking applications on latest technology stacks. As a Site Reliability Engineer you’ll play an important role in ensuring a smooth software integration and fast incident resolution in a highly automated environment and especially in the area of Apigee API management.

Our team provides application & infrastructure related technical support to ensure end-to-end production stability and availability with an unwavering focus and aim to serve client needs. Aligned to the UBS WMPC business and IT application service line, we ensure that our approach is oriented to uphold the trust and manage the relationship between IT and our financial advisers and their clients.

Your expertise

• 5-10 years of Level2 production support experience in a global environment
• Knowledge on Google Api Management and hands-on experience and good knowledge of Apache/Tomcat/WebSphere, Linux, Cloud (Azure) and automation/application monitoring tools like AppDynamics, Splunk/Selenium and Jenkins
• Highly committed, resilient and have a strong focus on accountability with a commitment to resolving issues, managing stakeholder communication, and following the appropriate escalation matrix.
• Strong analytical, problem solving and synthesizing skills
• Able to drive service improvements (set up telemetry for early detection of incidents, fast recovery and automation of repetitive/manual tasks)