Key Responsibilities

• Central Filing Systems Management: Maintain and organize electronic and physical filing systems to ensure easy accessibility and compliance with company policies.
  Perform regular audits to ensure filing systems are up-to-date and efficient.
  
• Invoicing: Prepare, track, and reconcile invoices in collaboration with the finance team.
  Ensure accurate and timely processing of invoices and related documentation.
  
• Time & Attendance Tracking: Manage employee time and attendance records, ensuring accurate data entry and reporting.
  Coordinate with HR to address any discrepancies in attendance.
  
• Tender Submissions: Support the preparation, organization, and submission of tender documents.
  Ensure that all required documentation is accurate, complete, and submitted within deadlines.
  
• Project Management Support (if applicable): Assist in tracking project milestones, deadlines, and deliverables.
  Support project team coordination and documentation.
  
• Collaboration via Microsoft Teams: Leverage Microsoft Teams for communication, document sharing, and task management within the Software Business Unit.
  Serve as a point of contact for troubleshooting and optimizing Teams usage.
  
• General Administrative Tasks: Provide day-to-day administrative support to the team.
  Coordinate meetings, prepare agendas, and take minutes as required.
  Ensure office supplies and resources are adequately stocked and managed.
  

Experience

• Proven experience in administrative support roles, preferably within a technology or software-focused environment.
• Proficiency in Microsoft Teams and Office Suite (Word, Excel, PowerPoint).
• Familiarity with filing systems, invoicing processes, and time-tracking systems.
• Experience with tender submissions and project management is a plus.
• Familiarity with project management tools (e.g., Trello, Asana, or similar).
• Basic understanding of financial and operational processes within a business unit.

We are a cleaning company at Ubi and looking for a Sales admininistrative assistant.

Duties are as follows:

• Acting as a point of contact between customers and companies to manage sales
• Handling cold calls
• Check tenderboard
• do quotations
• Any other ad hoc duties

Experience and knowledge:

Singaporeans only

Microsoft office knowledge

Interested applicants, please email your resume to [email protected].

Objectives Goals

• Establish PERI Asia as largest player in formwork and scaffolding market
• Execute yearly Management by Objectives (MBO)
• Ensure quality of sales staff (training, etc.)
• Ensure Segment Sales Manager meet their targets

Responsibilities | Tasks

• Drive Revenue: Lead revenue-generating activities for yourself and your team, ensuring individual and team sales targets are met or exceeded.
• Team Development: Provide coaching and support to the sales team through hands-on guidance and training programs.
• Market Expansion: Identify and pursue new market opportunities using data-driven insights to grow our market share.
• Solution Selling: Utilize PERI’s product strategy to offer the best solutions to customers and negotiate profitable contracts.
• Customer Focus: Build and maintain strong relationships with key customers to ensure satisfaction and repeat business.
• Collaboration: Work with Engineering, Operations, and Finance to improve sales processes and enhance productivity.
• Brand Representation: Act as a representative of PERI Asia, showcasing our commitment to quality and reliability in formwork, scaffolding, and engineering solutions.

Professional requirements, experience and skillset

• Several years (min. 5 yrs.) of experience in construction or related industry (preferably formwork of scaffolding industry)
• Sales or technical experience in construction or related industries (formwork industry ideal)
• Minimum 5 years of experience in the management of a sales force
• Leadership and personnel development experience with teams or organizations of comparable size
• Skilled in cost optimization and management
• Extensive network of industry-related contacts
• Strong, charismatic leader
• Excellent communication, interpersonal and negotiation skills
• Goal orientated
• Open and trustworthy, strong business ethics
• Excellent organizational skills

Job Requirement

• 5 days work week
• Experience in B2B and B2C indoor/outdoor sales, customer service, or related roles
• Strong communication, interpersonal skills, and presentation skills
• Strong verbal and written communication
• Organized, detail-oriented, with ability to manage multiple accounts
• Able to take direction, meet deadlines, and execute tasks efficiently
• Positive, self-starter with a drive to meet sales goals
• Comfortable with outbound calls and email communication with potential/existing clients/customers, proficiency in english is essential
• Team player with willingness to learn and ability to explain product features/benefits
• Familiarity with industry trends, marketing strategies, and consumer psychology
• Basic Proficiency in Microsoft Office suite (Excel, Word, Presentation)
• Diploma in business, sales and marketing or related field required ; Bachelor’s degree in business, sales & marketing, communications or a related field is a plus

Job Description

• Serve as primary point of contact for both existing and potential clients.
• Address all sales inquiries, process orders, and offer tailored product recommendations to meet clients’/customers' needs with professionalism and good product knowledge.
• Cultivate and maintain positive relationships with clients/customers to encourage repeat business and fostering long-term loyalty.
• Responsible for identifying and pursuing new business opportunities/prospective clients/customers through various outreach methods, e.g. phone, email, occasional in-person visits.
• Collaborate with internal teams to ensure timely and accurate order processing.
• Prepare quotes, invoices, sales documentation to support seamless order fulfillment.
• Accurate tracking of all sales activities and client/customer interactions will be essential.
• Regularly present sales reports to management.
• Maintain strong understanding of industry trends, competitor offerings, and clients/customers needs, to provide valuable recommendations to clients/customers and support business development.
• Continuously enhance product knowledge to enable you to provide tailored solutions for clients/customers.
• Provide feedback on client/customer preferences and market trends to contribute to development of marketing strategies and potential areas for growth.
• Ensure sales office and showroom are always clean, organized and present a professional environment for visitors.

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

We are seeking a skilled Observability Principal Engineer with at least 2-3 years of experience in observability to join our dynamic team. In this role, you will be responsible for implementing, managing, and optimizing observability tools. You will work closely with cross-functional teams to ensure that our systems are monitored effectively, and issues are identified and resolved proactively.

Key Responsibilities:

• Design, implement, and maintain observability frameworks using tools such as Prometheus, Grafana, ELK Stack, tableau or similar.
• Design, implement, and maintain Monitoring tools such as BMC, CA, SolarWinds, SCOM, Dynatrace, Datadog or similar.
• Create and manage dashboards, visualizations, and reports to communicate system health and performance metrics.
• Collaborate with the sales team to understand client requirements and demonstrate how our observability solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our observability tools.
• Troubleshoot and resolve tools-related issues in a timely manner.
• Assist in the training and mentoring of team members on observability and monitoring tools and practices.

Job Requirements:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 2-3 years of experience in software development, Implementation, operations, or a related field with a focus on observability tools.
• Proficiency in implementing and managing observability tools.
• Solid understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Experience with scripting languages (Python, Bash, etc.) for automation tasks.
• Knowledge of best practices in monitoring, logging, and incident management.
• Strong analytical skills with the ability to diagnose issues and propose effective solutions.
• Excellent communication and collaboration skills, with a proactive approach to problem-solving.
• Technical experience in Enterprise Monitoring tools such as Dynatrace, Grafana, BMC,
• Knowledge of Automation tools, Cloud Technologies and DevOps Concepts, Open systems and Networking Technologies
• Good knowledge in various monitoring tools e.g. BMC, SolarWinds, CloudWatch and Azure.
• Experience with configuration management tools (Ansible, Terraform, etc.).
• Familiarity with APM (Application Performance Management) tools such as New Relic, Dynatrace, or similar.
• Understanding of network protocols and architectures.
• Experience with orchestration tools (e.g., BMC, Kubernetes, Apache Airflow, Jenkins) to create and manage automated workflows for deploying, monitoring, and scaling observability solutions.

Preferred Qualifications:

• Proficiency in observability tools (e.g., Grafana, ELK Stack, Datadog, Prometheus etc).
• Proficiency in ITOM tools (e.g., BMC, Dynatrace, CA, SCOM, IBM, SolarWinds etc).
• Strong understanding of monitoring and logging frameworks.
• Experience with distributed systems and microservices architecture
• Ability to write scripts for automation and data analysis.
• Experienced in cloud platforms (AWS, Azure, GCP) and their monitoring services.
• Experience with CI/CD pipelines and infrastructure as code (IaC) tools like Terraform or Ansible
• Relevant certifications in cloud computing, DevOps, or observability tools can be a plus.

Location: Macpherson
Working hours: Mon to Fri, 8.30am to 5.30pm & Alternate Sat, 8.30am to 12.30pm
Salary: Up to $4,500

Job description:
• Oversee the productivity and ensure efficiency within the Admin Support team.
• Communicate with bank customers and internal production team on a daily basis.
• Prepare reports on card statuses and inventory levels to the banks as well as monthly billing reports.
• Attend monthly service level meetings with the banks and participate in project meetings with bank representatives.
• Engage in negotiation discussions with the banks.

Requirements:
• Minimum Diploma
• Minimum 3 to 5 years experience in admin support or customer service required
• Relevant experience in leading a team would be advantageous

To apply, kindly email [email protected] with your updated resume.

Sylvie Yong Ying Ying (R1769137)
The HR Ecology Pte Ltd (13C6391)

• 5 or 6 Working Days
• $3000 + $1000 Transport + Commissions
• Islandwide

Job Description:

• To market and promote range of products (marble/granite/tiles) to our customers, as well as to create awareness of the company and its products & services

Requirements:

• Interested in construction industry and with relevant experience
• Enjoy meeting clientele in the industry involving contractors and consultants
• Possess skills in digital marketing

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

Applicant must be computer and MS Office literate with at least 2 years continuous employment in admin work related experiences.

Applicant who fit into the requirements stated below will be offered a higher remunerations.

No work permit quota. No agent unless collect commision after confirmation.

Requirements:

1. Familiar CRM and Xero platforms
2. Able to do correspondances with customers via emails, Whatapps and media platforms
3. She/he is versertile to make changes in work related matters
4. She/he is to follow up to apply and close the gap of permit application for Operation Staffs to work at sites
5. Buddy team work system
6. Able to work indepentdently
7. Fast learner, mature and pleasant

Work Schedule:

1. 5 day work week
2. 8am to 5:30pm

Qualitfications:

1. N/O levels or equivalent
2. Full MS Office capabilities (No need speed typing)

Benefits:

1. 14 days annual leave capped at 21 days
2. Other leave benefits in accordance to MOM's regulations
3. Medical benefits
4. Birthday leave + $50 vouchers
5. PWM Bonus

Please submit your resume via Career Future. Thank you

Job Summary

We are seeking a dynamic and experienced Sales and Marketing Manager with a strong background in real estate to join our team. The ideal candidate will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our real estate projects and drive sales growth. This role requires a combination of strategic thinking, creative problem-solving, and effective leadership to achieve our Group’s business objectives.

Job Description

• Develop and execute strategic sales and marketing plans to achieve sales targets and maximise revenue for our real estate projects.
• Identify target markets and demographics, conduct market research, and analyse market trends, pricing strategies, competitors’ sales and marketing activities, to tailor to our overall sales & marketing strategies accordingly.
• Stay up-to-date with industry best practices, emerging trends, and technologies to continuously improve sales and marketing effectiveness.
• Collaborate with cross-functional teams including sales, design, and development to ensure alignment of marketing efforts with project objectives.
• Create compelling marketing materials such as brochures, presentations, advertisements, and digital content to showcase properties and attract potential buyers.
• Oversee digital marketing initiatives including website development, social media campaigns, email marketing, and online advertising to generate leads and engage with customers.
• Lead and mentor a growing team of sales and marketing professionals, providing guidance, training, and support to foster their professional growth and performance.
• Manage and nurture relationships with existing clients, real estate agents, brokers, and other industry professionals to drive referrals and repeat business.
• Monitor sales performance metrics, track progress against targets, and prepare regular reports for management review.
• Formulate pricing strategies as well as execute marketing plans and activities that are in line with the overall sales & marketing plan.
• Oversee product sales launch matters, which included sales gallery, liaising with marketing agencies, monitoring of progress of sales, handle after-sales administration, implementation of sales documents, monitor and manage expenditures against the approved budget.

Requirements

• Bachelor's degree in Real Estate, Marketing, Business Administration, or a related field.
• Proven track record of success in sales and marketing roles of at least 7 years of experience in a managerial or leadership capacity, within the real estate industry.
• Strong understanding of real estate market dynamics, property development processes, and sales cycles.
• Excellent communication skills with the ability to articulate complex ideas clearly and persuasively.
• Strategic thinker with a creative mindset and a keen eye for detail.
• Demonstrated leadership ability with experience managing and motivating teams to achieve results.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple projects simultaneously.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Passion for real estate and a commitment to delivering exceptional customer experiences.

Role Summary

To be responsible for leading and developing the team while expanding Sophos' presence and growth in the region. The Regional Senior Director Sales ASEAN, Greater China & Korea will be responsible for developing strategies and plans plus managing the go-to-market priorities and operational execution toward scale and continuous growth including the implementation of systems, processes, and sales disciplines, as well as the hiring demands, and retaining the brightest and best personnel. This senior leadership position leads and facilitates strong cross-functional collaboration across all areas of how Sophos goes to market and delivers outcomes for customers and partners.

What You Will Do

• Ensure a clearly defined process and methodology exists within the sales organization, with accountability for
• forecasting and delivery, along with managing the appropriate visibility into the sales pipeline
• Build a strong relationship with the sales team that creates a bond in the team and a commitment to “win” in the market
• Lead the sales team to acquire new and significant customers and partners across the region
• Lead the team to develop, implement and execute a sound strategic plan designed to achieve the growth goals
• Oversee the development and implementation of partner programs to facilitate accelerated growth and profitability
• Rapidly gain acceptance within the client’s major customers and partners as a strong, professional manager who can provide clear leadership for the business in the region
• Represent Sophos externally, taking opportunities to inform and educate both the market and industry through platform speaking, seminars press briefings etc., and spearhead local marketing programs consistent with overall corporate objectives
• Lead the development and execution of account strategies in ASEAN. Install a discipline in the team where this becomes second nature
• Engage with clients and partners, build relationships at senior and executive level
• Deploy methodologies and rigor for client engagement surveys, employee certification and training, and brand awareness
• Establish and develop broad, high-value key client and partner executive relationships
• Constructively pursue the leading sales and sales engineering talent in the region who are going to be high performers and being able to meet financial objectives in a short space of time
• Drive employee satisfaction by leveraging key talent development tools, employee surveys, and compensation and rewards systems. Develop a plan to manage turnover at all levels
• Ensure corporate infrastructure is in place to support growth and local/global initiatives
• Develop and execute local strategic initiatives to achieve region objectives aligned with global initiatives
• In accordance with corporate guidelines, establish appropriate local policies and practices
• Maintain appropriate reporting systems to participate in meetings and business reviews
• Represent the region internally and with the global executive and cross-functional business units

What You Will Bring

• Willingness to extensive travel within the region
• Reports to RVP APJ
• Direct reports: Regional leader Malaysia, Singapore, Thailand, Country Lead Philippines, Country Lead Indonesia, Sales teams in Vietnam, Korea, Taiwan and Hong Kong

Essential Experience

• An applicable and progressive track record of 10+ years in sales and channel management for mid-market and enterprise technology products
• Proven experience in blue chip/world-class players in the security software space
• Strong experience in scaling a business in a period of high growth
• Proven and substantial achievement in leading a successful sales organization within a Mid-cap or Enterprise software company
• Track record of success leading sales teams across ASEAN with a similar span and coverage model to what we have today in Sophos i.e., country managers in the larger countries (with their sales teams of 3-6 or more reporting to them in SGP, MT, PH and 1-3 people in the other countries)
• Achievement of success in growing revenues above-market growth
• Experience with managing a channel organisation and building Partners & Alliances within an organisation.
• Strong hands-on experience in Singapore, the Philippines, Malaysia
• Greater China track record preferred (Hong Kong and Taiwan)

Desirable Experience

• Revenue responsibility north of $35m
• Successfully having helped the ASEAN region to grow from first line managers to second line managers
• Proven track record of attracting customers from SMB filed

Essential Skills & Abilities

• Ability to transcend cultural and geographic differences to ensure a cohesive approach
• Strong and recent relationships with decision makers (both customer and partner) in the ASEAN/GC Region
• To enable both a strategic sale and an operational short-term result
• Familiar and well networked with the 2-tier channels (distribution, resellers), MSP’s and SI’s across our ASEAN/GC countries
• Strong business acumen and demonstrated experience in providing strategic contributions to business results
• Ability to context switch quickly and effectively, jumping between topics and domains without losing context
• Ability to change perspective and level of detail quickly and smoothly from long-term company strategy to tactical details of a local design decision
• To challenge the team/organization while holding them accountable for their commitments
• Strong cultural competencies, global business knowledge, and cross-cultural resourcefulness and agility
• Hands-on and entrepreneurial style
• Exceptional communication skills including written and spoken; strong public speaking talent

Job Overview:

We are seeking a motivated, enthusiastic, and self-driven Outdoor Salesman to promote and sell carpentry services. This role involves actively engaging with potential clients, understanding their needs, and presenting tailored carpentry solutions for residential and commercial projects. The ideal candidate will have a passion for construction and carpentry, with excellent sales skills and a proven track record in building customer relationships.

Key Responsibilities:

• Sales & Client Acquisition:Generate leads and identify potential customers for carpentry services through outdoor sales activities, including cold calling, networking, and attending local events.
  Visit residential and commercial sites to assess client needs and recommend appropriate carpentry solutions.
  Present and demonstrate carpentry services, such as custom woodwork, cabinetry, framing, and furniture, to potential clients.
  Develop and maintain a pipeline of leads, track sales progress, and follow up with prospects to convert inquiries into signed contracts.
  
• Customer Relationship Management:Build and nurture relationships with potential and existing customers, acting as the primary point of contact throughout the sales process.
  Provide expert advice on design, materials, and project timelines to clients, ensuring they feel informed and confident in their purchasing decisions.
  Handle customer concerns and resolve issues effectively, ensuring a positive customer experience.
  
• Sales Presentations & Negotiations:Conduct in-person meetings and sales presentations to showcase carpentry services, project portfolios, and pricing.
  Prepare and deliver competitive, customized quotes based on client specifications and requirements.
  Negotiate terms of sale, contracts, and pricing with clients to close deals and meet sales targets.
  
• Market Research & Competitor Analysis:Stay up-to-date with the latest trends in carpentry, construction, and home improvement to present the best offerings to clients.
  Analyze local competitors, identify unique selling points for the company’s carpentry services, and adjust sales strategies accordingly.
  
• Reporting & Administrative Tasks:Maintain accurate and up-to-date sales records, client information, and progress reports.
  Submit weekly/monthly reports on sales activity, goals, and performance metrics to the sales manager.
  
• Collaboration with the Carpentry Team:Work closely with carpenters and project managers to ensure the seamless execution of sold projects.
  Ensure client expectations are aligned with project capabilities and timelines.
  

• 5.5 Working Days (Alt Sat)
• Mon - Fri (830am - 530pm), Sat (830am - 1230pm)
• Up to $3400
• Islandwide

Job Description:

• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the banks and / or card stock take with the banks
• Attend project meetings with the banks
• Participate in negotiation discussions with the banks
• Management of card inventory in production
• Ensure timeliness and accuracy in all scopes of work

Requirements:

• Min Diploma qualification

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

Wise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world.

Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. We’ve already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wise’s payments infrastructure to millions of their end customers around the world.

Read more about Wise Platform here: https://platform.wise.com/

Job Description

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.
• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.
• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.
• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Qualifications

• You have +3 years in a technical support engineering role, and are familiar with common support tooling and terminology.
• You’re confident in testing and debugging REST APIs, interpreting logs, and querying databases.
• You have strong organisation and prioritisation skills, and you’re able to focus on solving the challenges at hand while setting expectations with stakeholders.
• You thrive in a reactive support environment, and can also drive proactive improvements where you identify them.
• You’re cool under pressure, and can navigate and handle the response to several high-severity incidents at once (some incident management experience is preferable).
• While this isn’t a developer role, some experience in coding is helpful - you’ll have a basic knowledge of some programming languages like Python or Java.
• While the team works 24/5 follow-the-sun, you’ll be comfortable with some regular out-of-hours on-call over weekends.
• You are willing to travel internationally, to work and learn with product engineering, implementation delivery, customer support, and operations teams across the world.
• You work well in a team with a diverse group of people from all over the globe and in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Key Responsibilities:

• Involved in campaign management, including executing product promotions, product launches, product listings, and campaign follow-ups.
• Manage the online store, ensuring it is up-to-date and optimized for user experience.
• Work towards achieving growth targets and meeting sales goals through effective digital marketing strategies.
• Assist in developing and implementing demand generation plans to increase site revenue.
• Collaborate with the Design Team to fulfill artwork requirements and ensure deadlines are met.
• Maintain stock inventory accuracy and address any discrepancies as they arise.
• Manage online chat interactions and liaise with the Product team to provide accurate product knowledge to customers.
• Generate regular analysis and sales reports to monitor performance and identify areas for improvement.

Requirements:

• Bachelor's degree or equivalent qualification in Marketing, Business, or a related field preferred.
• At least 2 years of proven experience in sales, marketing, digital marketing, e-commerce, or related fields.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Basic Adobe Photoshop knowledge would be advantageous for tasks such as basic image editing and content creation.
• Detail-oriented with a focus on accuracy in inventory management and reporting.
• Ability to work independently and proactively contribute to the team's success.

Job Responsibilities:

1. Client Relationship / Acquisitions

• Build and maintain strong, long-lasting client relationships.
• Identify and pursue new sales opportunities through networking, cold calling, and inbound leads.
• Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.
• Present, promote, and sell products/services to prospective clients
• Drive bid processes and ensure efficient and relevant participation with operations.
• Negotiate and close contracts.
• Address customer needs and ensure high levels of customer satisfaction.
• Provide exceptional customer service by responding to client inquiries and resolving issues in a timely manner.
• Ensure that clients have a positive experience with the company, from the initial contact through the entire sale process

2. Sales Targets and Reporting

• Achieve sales targets and contribute to the team’s overall revenue goals.
• Provide accurate and timely reports on sales activities, including pipeline updates, forecasts, and client interactions.
• Track and report on key performance indicators (KPIs) related to both new client acquisition and client retention.

3. Sales Operations

• Maintain CRM system, and other sales tools to ensure effective sales operations.
• Contribute to a culture of strong sales performance through the use of the Compass Group sales methodology.
• Ensure compliance with company policies and industry regulations.
• Maintain in-depth knowledge of the company’s services and industry trends.
• Use organisational knowledge to educate clients and provide them with the best possible solutions.

4. Market and Competition Analysis

• Participate in the analysis of geographical sector in terms of opportunities, movements and anticipates future consultations by defining the priorities and objectives to be achieved.
• Identify and gather intelligence on key opportunities, trends and competitors. Analyze the positioning of the competition in the territory.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

COMPETENCIES:

• Results-driven with a strong focus on achieving sales goals.
• Customer-centric mindset with a commitment to client satisfaction. Able to think from the client and customer perspective to deliver solutions that provide a win/win impact and make sound commercial sense.
• Ability to quickly build rapport and establish trust with clients.
• Resilient, with the ability to handle rejection and stay motivated.
• Detail-oriented and organized, with excellent time management skills
• Challenges the status quo and articulates clearly the case for change.
• Creates local partnerships.
• Ability and preference to persuade and motivate others
• Business and results focused.
• Ability to solve problems.
• Experienced negotiator
• Professional communication skills in English

QUALIFICATION / EXPERIENCE:

• University degree in Marketing, Business Administration, Economics and /or related areas
• Minimum of 8 years of sales experience, preferably in Hospitality / Food Catering.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite

About MIJ Hub

My Inspiring Journey Hub (MIJ Hub) is a leading and rapidly growing private school and non-profit organization (NPO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. Our mission is to be the ultimate one-stop center for the special needs community in the region.

At MIJ Hub, we are pioneers in innovation. By managing multiple for-profit ventures, including a food and beverage (F&B) arm, we generate sustainable income streams that allow us to provide subsidies, ensuring parents and students have access to affordable, high-quality education. Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

Job Title: Fundraising and Partnerships Specialist

MIJ Hub is seeking a charismatic and driven Fundraising and Partnerships Specialist to build and lead our fundraising and partnership efforts. This is a high-impact role where you will shape the future of MIJ Hub’s fundraising function, cultivating meaningful relationships with high-net-worth individuals (HNWIs) and corporate donors while developing strategic partnerships that contribute to MIJ’s financial sustainability and long term growth.

This role offers the opportunity to make a significant difference while enjoying a performance-based commission structure that rewards exceptional results.

Key Responsibilities

• Build Relationships and Secure Funding: Cultivate and manage relationships with high-net-worth individuals (HNWIs), corporate donors, and senior decision-makers, securing six-figure contributions annually.
• Develop Revenue-Generating Partnerships: Identify and execute collaborations, including the promotion of MIJ Hub’s social enterprise products (e.g., F&B arm), to drive sustainable income streams.
• Establish Strategic Partnerships: Forge impactful non-revenue partnerships that enhance MIJ Hub’s brand visibility, community reach, and mission impact.
• Create Persuasive Materials: Develop compelling slide decks, presentations, and proposals to articulate MIJ Hub’s value proposition and partnership opportunities.
• Represent MIJ Hub: Attend and present at events, conferences, and meetings to build connections, generate referrals, and enhance the organization’s profile.
• Leverage Market Insights: Analyze trends and donor behavior to identify opportunities, refine strategies, and position MIJ Hub as a leading partner for impactful giving.
• Collaborate Across Teams: Work closely with the Marketing Manager to design targeted campaigns and optimize donor and partner engagement.
• Streamline Processes: Establish donor management systems and pipelines using CRM tools to ensure consistent tracking and reporting of fundraising activities.

Requirements

• Bachelor’s degree in business, marketing, communications, or a related field.
• 2-3+ years of proven success in fundraising, corporate partnerships, or high-value sales.
• Demonstrated ability to secure six-figure contributions annually or equivalent value in partnerships.
• Exceptional relationship-building skills, with the ability to confidently engage senior-level stakeholders and high-value donors.
• Strong track record of developing and managing partnerships, sponsorships, or donor portfolios.
• Excellent presentation development skills, with expertise in creating professional and impactful slide decks and proposals.
• Results-oriented mindset with a consistent track record of meeting or exceeding revenue targets.
• Proficient in CRM systems (e.g., HubSpot, Salesforce) and marketing tools to support pipeline management and lead generation.
• Highly self-motivated, entrepreneurial, and capable of working independently to drive results.
• Strong negotiation, communication, and interpersonal skills, with the ability to inspire confidence and trust.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

We are seeking a creative and enthusiastic Social Media Specialist to join our vibrant team. The ideal candidate will manage our social media platforms, develop engaging content, and implement strategies to grow our online presence. If you are passionate about storytelling and digital trends, this role is for you.

Key Responsibilities:

1. Social Media Management:Oversee and manage company social media platforms such as Facebook, Instagram, LinkedIn, and others.
   Plan, schedule, and post content to engage the target audience and enhance brand visibility.
   
2. Content Creation:Develop and curate high-quality text, image, and video content tailored to our audience.
   Work with the design and marketing teams to produce engaging campaigns.
   
3. Video Editing:Edit videos for social media using tools like CapCut, Final Cut Pro, or Adobe Premiere Pro.
   Ensure all video content aligns with brand guidelines and appeals to the target audience.
   
4. Community Engagement:Interact with followers by responding to comments, messages, and inquiries in a timely and professional manner.
   Foster a strong online community through meaningful conversations and engagement strategies.
   
5. Analytics & Reporting:Monitor social media metrics such as engagement, reach, and follower growth.
   Prepare reports and use data insights to optimise strategies and content performance.
   
6. Travel Requirement:Be willing to travel for events, on-site shoots, or client meetings as needed.
   

Requirements:

• Diploma or higher in Marketing, Communications, Media Studies, or a related field.
• Proficiency in video editing software such as CapCut, Final Cut Pro, or Adobe Premiere Pro.
• Basic understanding of social media platforms and their respective audiences.
• Creative thinking and strong written and verbal communication skills.
• Ability to multitask and prioritise in a dynamic environment.
• Previous experience (internship or freelance) in social media management is a bonus but not mandatory.
• Open to occasional travel

Responsibilities

Management of ICT Application Contract and Operating Budget

• Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.
• Track the projects’ expenditure and ensure meeting the agreed budget utilisation.
• Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification.
• Manage and monitor defects, issues and incidents of Authority’s IT applications and services to meet the agreed service level agreement.
• Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

• Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.
• Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.
• Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.
• Facilitate and support IT audit activities with relevant parties.
• Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

• Resolve escalated IT cases in an accurate and timely manner.
• Collate and report IT applications and operations statistics.
• Manage, support and track IT change management activities.
• Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Provide secretariat function for meetings/forums.

Requirements

• At least five (5) years of relevant work experience in IT project management.
• Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred.
• Experience in delivering and operating Government IT projects are also preferred.

You should posses the following skill sets:

- Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints.

- Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes.

- Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives.

- IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines.

- Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders.

- Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills.

*Candidates with the relevant experience and skills can be appointed at Senior Manager and offered a salary higher than the specified range

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Primary Objectives of your Role:

• Manage day-to-day HR operations
• Employee engagement throughout the lifecycle from sourcing, and onboarding to Exit.
• Source relevant active/passive candidates by using various formal and informal channels.
• Network through industry contacts, association memberships, trade groups, social media, and employees.
• Recruit as per the TAFEP guidelines of Fair recruitment practices.
• Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals.
• Coordinate and implement campus recruiting initiatives.
• Administrative duties and recordkeeping.
• Account Handling
• HR tasks, like timesheets, leaves and claims management

• Required Knowledge, Skills, and Qualifications:
• Experience with IT recruiting is required.
• Should have Proven candidate sourcing and relationship-building skills.
• Good in Microsoft Office.
• Effective oral and written communication skills.
• General knowledge of various employment laws and practices.
• Excellent interpersonal and coaching skills.
• Ability to multitask.
• Ability to work independently with minimal supervision.
• Skills in database management and record keeping.
• Ability to maintain the highly confidential nature of human resources work.
• Ability to travel for recruitment meetings, campus visits, and career fairs and maintain a flexible work schedule.
• Must be CEI Certified.
• Should have experience in managing HR tasks like MOM Applications, Liaising with MOM, Tiemsheets, Leaves, and Claims management

Responsibilities
• Identify potential customers, initiate customer visits, perform site surveys, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers.
• Build customer relationships, support customers' project requirements and enquiries.
• Source new projects and markets to achieve sales targets set by our Company.
• Coordinate with internal and customers in scope of work and project executions, responding to customer requests, clarifications and resolving any issues with customers.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers.
• Maintain Company website, marketing materials and organize marketing initiatives
• Identify new market trends, business opportunities and generate monthly reports
• Maintain records for annual accounting and ISO audits