Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Ability to write simple reports
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure mooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

Job Scope:

• Provide troubleshooting and technical assistance for automation systems and software
• Monitor and maintain automation systems to ensure optimal performance and reliability
• Create and update technical documentation, including user manuals and support guides
• Collaborate with engineering teams to implement system improvements and upgrades
• Conduct training sessions for users on automation tools and systems
• Manage and resolve incidents related to automation processes
• Analyze system performance data to identify areas for improvement
• Ensure compliance with industry standards and regulations
• Assist in testing new automation solutions and technologies before deployment

Requirements:

• Diploma in Electrical Engineering/Computer Engineering from a recognized local polytechnics
• Relevant site co-ordination experience in LTA/SMRT projects with WSH Safety Co-Ordinator Level B certification.
• Strong interpersonal skill with a positive attitude.
• A leader who can work under minimum supervision, be independent and pro-active.
• A team player who is confident to lead, supervise and assist the various Project Manager in all sites related activities.
• A multitasker who thrives in a fast-paced environment with tight project schedule.
• Confident in communicating with LTA/SMRT and various SWC.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Main duty:

1. To assist the art dept with acquisition of materials (receiving, DO

processing of purchases, sorting and keeping purchases) as well as do

paperwork for condemnation of obsolete or damaged items, carry out

disposal

2.To manage maintenance and upkeep of Art rooms and resources in

the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom

and other related areas, including art materials and assets. E.g, Drill

press, Bend Saw, 3D printers)

3.To supervise students at work when no teaching staff is around,

invigilate tests and internal exams when called upon for assistance.

4. To provide support in managing the attendance of Sec 1-4 AEP

Centre students and communicate with sending schools and parents on

results and other admin matters

5. To oversee security of the art rooms by monitoring CCTV data,

locking up rooms at 6pm.

6. To provide support and logistical assistance for department and

students’ participation (Eg SYF Art Festival) and organisation of art

exhibitions (Eg in 2025, Art Festival)

7. To assist in photo-documentation of students at work for purposes of

T&L review

8. To oversee any repairs or renovation works being carried out (Eg

Renovation of art gallery)

Music:

Main duty:

1. To assist the music dept with acquisition of materials and

resources/instruments, repair of instruments as well as all related admin

related to procurement of goods or services (receiving, DO processing of

purchases, sorting and keeping purchases)

2. To assist in the maintenance and upkeep of the 5 music-learning

rooms, including management of the library, cataloguing and stock

taking

3. To supervise students at work on occasions when teaching staff is not

around.

4. To oversee security of the art rooms by monitoring CCTV data,

locking up rooms by 6pm during term time.

5. To assist in setting up for lessons in terms of instruments / computer /

electronic set up

7. To assist in setting up of video cameras for practical examinations

Job Description & Requirements

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Nikkei Asia)

https://asia.nikkei.com/Spotlight/The-Big-Story/Asia-s-20-fastest-growing-companies-Nikkei-FT-survey

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

Job Description:

• Take ownership and coordinate with colleagues to ensure timely and seamless support for daily IT/Desktop operations.
• Provide assistance in daily IT/AV operations and routine tasks.
• Assist in setup, troubleshooting, and maintenance of IT or AV systems in the Singapore office.
• Troubleshoot hardware and software issues, log and report operational faults, and resolve them promptly to minimize system downtime.
• Provide logistical support for events, including recording, editing, and publishing in accordance with time-sensitive requirements.
• Manage and update the inventory of AV equipment in office.

Skills and Personal Requirements:

• Ability to effectively engage with users across different business units.
• Strong team player with a customer-first mindset.
• Understanding of Audio Visual systems, show lighting systems, and IT infrastructure.
• Experience with operating various audio, video applications, and room AV systems is advantageous.
• Excellent verbal and written communication skills for customer service support.
• Maintain a professional and customer-centric approach in all tasks.
• Foster teamwork and harmony through open communication and active participation.

Requirements:

• Minimum qualification of Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), or equivalent.
• Proficiency in English language.
• 2-3 years of technology support experience, preferably in operations support, IT support, video conferencing, and/or audio-visual support in the investment banking industry.
• Entry-level candidates specialized in IT/Computer Hardware or equivalent are preferred.
• Knowledge in operation of Blackmagic Design Atem 1 Broadcast Panel, and Allen and Heath system is preferred.
• Knowledge of Adobe Premiere Pro or any equivalent video editing software is a plus.

Location: Eunoia Junior College, 2 Sin Ming Place, Singapore 573838
Contract Period:

• Base Period: 1 Jan 2025 – 31 Dec 2025 (12 months)
• Option to Extend: Up to 2 additional years (2026–2027)

Responsibilities:

The Administrative Support Personnel will play a vital role in ensuring the efficient operation of the general office and library at Eunoia Junior College. The key duties include:

1. General Office and Library Operations:

• Collate data for the college.
• Manage daily student loans (e.g., laptops, uniforms).
• Oversee the booking and usage of discussion rooms.
• Update and maintain student and staff information.
• Organise office stores and physical library resources.

1. Resource Management:

• Design and decorate general office and library spaces.
• Maintain a collection of newspaper articles to support teaching and learning.
• Coordinate with suppliers on deliveries of office supplies, teaching resources, and library resources.
• Manage the loan of ICT/AV equipment.
  

1. Administrative Support:

• Print, photocopy, and file materials as required.
• Set up refreshments for meetings.
• Perform any other duties assigned by the Administration Manager (AM).
  

Working Hours:

• Mondays to Fridays: 12:30 PM – 7:00 PM (inclusive of 1-hour meal break).
• Off-days: Saturdays, Sundays, and gazetted public holidays.

Qualifications & Skills:

The ideal candidate will have the following qualifications and skills:

1. Minimum Qualifications

• GCSE O-level certification or equivalent.
  

1. Skills:

• Proficiency in basic IT skills, including Microsoft Office and data entry.
• Meticulous and highly organised.
• Strong communication skills in English.
• Good interpersonal skills for effective collaboration with staff and students.
  

1. Preferred Experience:

• Previous experience in administrative services is highly desirable.

Name of School: Nan Hua Primary School

Location Address: 30 Jalan Lempeng Singapore 128806

Key Responsibilities:

• Attend to walk-in and call-in inquiries, maintaining a professional demeanor.
• Maintain records of sick or injured students and provide necessary assistance.
• Handle incoming and outgoing mail efficiently.
• Manage the receipt and distribution of goods.
• Perform filing duties, record lost-and-found items, and manage other administrative tasks as needed.

Qualifications & Skills:

• Minimum ‘N’ / ‘O’ Level certification.
• Proficient in English and Mandarin with excellent communication skills.
• Pleasant personality and customer service skills for front-desk duties.
• Familiarity with Microsoft Office applications.
• Prior experience in a school environment is advantageous.

Name of School: Nan Hua Primary School

Location Address: 30 Jalan Lempeng Singapore 128806

Key Responsibilities:

• Assist teachers with preparation and organization of materials for Science activities, enrichment programs, and competitions.
• Source and procure laboratory materials, and ensure cleanup post-laboratory activities.
• Prepare forms, expenditure claims, and maintain records of invoices and receipts.
• Manage Science teaching resources, including labeling, stocking, and inventory control.
• Ensure the cleanliness, organization, and safety of Science rooms and equipment.
• Regularly inspect and maintain laboratory apparatus and safety devices.
• Maintain a logbook for incidents and assist in ensuring compliance with safety standards.
• Perform additional duties as directed by the Science Head of Department or Level Representative.

Qualifications & Skills:

• Minimum ‘N’ Level certification.
• Proficiency in English with strong interpersonal and organizational skills.
• Attention to detail, teamwork, and the ability to meet deadlines.
• Proficiency in Microsoft Office and willingness to learn new IT skills.
• Experience in a primary school environment is preferred.

Name of School: Nan Hua Primary School

Location Address: 30 Jalan Lempeng Singapore 128806

Key Responsibilities:

• Ensure the upkeep of equipment and workspace for efficient operation.
• Provide logistical support for school events, including furniture and equipment arrangement.
• Conduct gate duties and traffic control to ensure the safety of students.
• Assist in other logistical and operational duties as assigned by the supervisor.

Qualifications & Skills:

• Minimum primary school education with experience in equipment upkeep or logistics preferred.
• Basic communication skills in English or Mandarin.
• Ability to follow instructions and carry out tasks efficiently.
• Physically capable of moving and arranging furniture and equipment.

General Terms:

• Contract Duration: 1 January 2025 to 31 December 2025.
• Working Hours:
  Operations Support Officer: Mon–Fri, 6:30 AM – 4:00 PM (1-hour lunch break).
  
• Holidays: No service required on Saturdays, Sundays, or gazetted public holidays.

JOB DESCRIPTION:

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Knowledge of Airline Domain.

8. Knowledge in Splunk & Datadog

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment & release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Application Support Analyst which would be based in Singapore

Responsibilities and requirements

• Possess a degree in Computer Science/Information Technology or related fields
• Proficient in scripting and automation (e.g. Python, Shell Scripting)
• trong knowledge in SQL for database management and querying
• Familiarity with Cloud platforms (e.g. AWS, Azure, GCP) and containerization technologies (e.g. Docker, Kubernetes)
• Understanding of monitoring and logging tools (e.g. Prometheus/Grafana, ELK Stack, Datadog)
• Experience in IT infrastructure and workflow automation
• Good troubleshooting skill
• Good written, communication and stakeholder management skills
• Keen and open to learn new technologies
• Must have experience in Terraform for Infrastructure as Code (IaC) and Cloud resource management

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Role: Production Support Analyst

Job Level: 3-9 years of relevant experience (L2/L3)

Duration: 6 Months

Key responsibilities:

• Deliver a 1st class Production Support service to client's Channel stakeholders

• Responsible for availability, incident, problem and capacity management for the applications in scope

• Response and resolve incidents, problem and user queries through proper analysis

• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

• Drive technical remediation in line with agreed non-functional requirements

• Evidence continual service improvement of processes and tasks (via automation)

• Ensures essential process / procedures are followed and contribute to defining standards.

• Coach and be receptive to coaching to uplift the team’s and your individual knowledge

• Communicate complex technical issues to business users in a language they understand

• Contribute in effective knowledge management best practices within team and organization

• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key skills required:

• 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

• Strong working experience in Microsoft Dynamics CRM application production support

• Strong understanding of Microsoft Dynamics CRM application architecture

• Excellent troubleshooting skills in Control-m batch issues, SSIS packages

• Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

• Hands-On experience in writing / debugging scripts, code, and database queries

• Software Engineering & Change Management

• Solid understanding and execution of DR & BCP

• Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

• Competent in Microsoft Excel, PowerPoint and Word document

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description & Requirements

Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorised Peripheral Equipment

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

• When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

Job Description:

• Installation/configuration of OS and applications including in house applications
• Installation /configuration of accessories, peripherals and mobile devices
• Troubleshoot and resolve desktop incidents
• Handle printer problems at users’ desktops
• Perform workstation OS patching and Anti-virus patching for workstations which could not be patched via server push-downs
• Assist in providing technical information and knowledge
• Procurement of IT desktop/laptop equipment and update of Assets
• Manage Delivery/shifting /Install PC and Printers to locations

Job Requirement:

• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory and SCCM
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Solid troubleshooting skills on Windows operating systems
• Willing to work at Changi/Loyang area

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects
• Researching and recommending solution that best meet business needs and enterprise operational requirements
• Provide technical support to application development teams
• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Qualifications

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases
• Knowledge in Networking (F5 GTM/LTM or any other SLB)
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Experience in banking or financial services institutions preferred
• Will need to work in shifts and in weekends
• Team player to work with multiple teams and teammates

Kindly take note of the following details for shift work

Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Responsibilities :

• Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required.
• Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices.
• Perform data collection/preservation activities as they relate to migrations and/or eDiscovery.
• Provide smart Hands and Feet support for Technology team on demand
• Rack and Stack Support for commissioning/decommissioning infra devices to be provided.
• Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room.
• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center
• Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity.
• Co-ordination for cable patching with Vendors or enable on demand.
• Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site
• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management
• Installing and configuring hardware and software components to ensure usability by end users
• Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates
• Experience in supporting overall manufacturing / lab IT systems and IT devices
• Familiarity with manufacturing, lab or distribution center IT equipment
• Includes but is not limited to scanners, printers (Zebra, etc..), rugged tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc.

Job Requirements :

• Minimum 2 years desk side support services.
• Strong Analytic/Troubleshooting Skills.
• Strong Communication Skills.
• Strong understanding of MS Windows Operating Systems.
• Strong working knowledge of MS Office and basic business application.
• Strong Customer Support Skills.
• Basic knowledge of networks, telecom, and compute/storage.
• Advanced knowledge of MacOS & iOS environment & administration.
• Advanced understanding of the MacOS imaging & end-point deployment process.
• Basic understanding of policy, user certificates and keychains design, management, and deployment.
• Advanced knowledge of mobile device support

Our client is a leading provider of efficient errand services in Singapore, including document delivery, shopping assistance, and food delivery for both residents and businesses. They are seeking an IT Support Technician to maintain IT systems, resolve technical issues, and ensure smooth operations.

Role Overview:

As a IT Support Technician you will be providing technical support for hardware, software, and network issues, ensuring the IT infrastructure is running efficiently.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network problems.
• Set up, configure, and maintain IT systems and equipment.
• Monitor system performance and ensure network security.
• Provide IT support to staff and assist with onboarding.
• Document IT support requests and resolutions.
• Assist with IT projects and upgrades as needed.

Requirements:

• Degree or Diploma in IT, Computer Science, or related field.
• Experience in IT support or similar technical roles.
• Knowledge of hardware, software, networking, and IT systems management.
• Strong problem-solving and communication skills.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel: R2199602 (Felicia)

Job Description

Position: IT Support Engineer

Duration: 12 months

Service Locations and Facilities:

TIS shall provide the basic infrastructure facilities such as a desktop PC, telephone line, Email and Internet access and premises necessary to provide the Services and ensure that these are suitable for a safe working environment.

Hours of Operation:

The Supplier will provide the Services between 8:30AM to 5:30PM Singapore local time, Monday to Friday.

Service Description:

Onsite Wintel (at Location 1)

Wintel

New notebook & Desktop OS & applications installations to TIS baseline

Notebook & Desktop software and hardware repairs

Installation & repair of PC peripherals (i.e Printers , Mice)

Installation & configuration of TI approved software

Ensuring Key service running (i.e TLM Backup, Disk Encryption, Patch management, Antivirus)

Coordinate with vendors on the parts replacement/fault repair

Executive IT support & Video conference support

Office Area MAC (modify/add/change) - handle all related tasks

Network MAC - Assist in office moves patching network ports in the IDF rooms, patching to the desks.

IP Phone MAC (move/add/change)

Network faulting PC/Client - troubleshooting, level 1

Data Centre support

Network patching and cabling

Moving & installing equipment as directed

Handle HW installation, decommission, break-fix as requested

Patching of cables, labeling.

Coordinating & escorting cleaning personal as needed to meet compliance requirements

Escorting Vendor reps as needed to support run & maintain vendor onsite tasks

DC environmental monitoring

Monthly audit walk-thru & findings documentation / tracking, looking for fault lights, security hazards, etc.

Asset Management (AMS/Server config) for all IT infrastructure

IDF rooms:

Maintenance / work within IDF rooms

Coordinating & management of room cleaning as required

Break/Fix level 1 of IDF room switch equipment

Spares:

Configuring and testing offline spares, level 1

Checking and maintaining offline spares database

Wireless Network:

Airwave wireless health monitoring

Wireless AP MAC

Windows Server

Health metrics (SCCM, Alarm monitoring/management, Nessus scans, backups)

Standard administration / environment patch management

Remote 'office-in-a-box' management (Lenel, ESP, MDT)

Asset/Inventory tracking (AMS, Fleet, Server configuration, etc.)

Administration / Configuration

Cisco Call manager configuration, basic tasks only (Level 1)

Free IP-addresses administration (client networks)

Printer queue administration ,Infoblox MAC

Documentation:

DC/IDF documentation / drawing maintenance & updates of existing, up-to-date documentation.

AMS (asset management) for all PC and network hardware

Adhoc - On Call Support

Network

Physical Network equipment installation, including initial setup

Patch coordination

H/W failure faulting and management

Assist onsite with TIS personal for larger projects (upgrades/moves)

Data center

Physical Server installation

OS/Baseline installations

Patch coordination

HW failure management

Co-ordinate onsite Server repairs with 3rd party vendors contracted to TIS

Job Requirements

IT Support,

Executive/VIP IT support,

Video conference support

Data Center support

Windows Server Management

Documentation

Network installation, management, upgrades.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.