• Ensure the needs of customers are met and expectations are exceeded throughout the sales process.
• Effectively guide customers through the purchasing process to ensure efficiency and satisfaction.

Requirements:

• Degree in Engineering or equivalent.
• At least 2 years of sales experience in Electronic manufacturing industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities:

• To provide relevant support and assistance to the Sales Team
• To prepare reports and other documents as required by the Management
• To perform administrative work and maintain proper filling
• To liaise and coordinate with the sales partners for sales support tasks
• To follow-up including enquires, documentation and etc
• Experience in handling Market Development Funds (MDF) & budgetary projection claim will be an added advantage
• To perform any ad-hoc tasks as assigned

Job Requirement:

• Self-motivated.
• Able to communicate with all levels of people.
• Independent
• Good communication skills
• Meticulous and have an eye for details
• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• A good team player

Sales and Program Engineer

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location:Kaki Bukit
• Salary: $3,000-$4,500

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 2 to 3 years in managing and developing local/oversea Sales accounts in the Automation, Semiconductor or Consumer Electronic industries.
• Relevant technical experience in manufacturing process, automation & semiconductor industries an added advantage.
• Regional travelling is expected

Jobs Scope:

You are responsible for the sales & program management of multi- million dollars automation equipment business and providing excellent customers fulfillment, meeting quality and cost goals.

• To provide Sales Projection and Forecast
• Identify business opportunities to expand customer base
• Identify and develop potential customer to increase market share and sales revenue.
• Conducts sales calls, prepares and performs product presentations and RFQ process.
• To formalize the quotation, submission to customer and follow up.
• Develop a sales strategy plan for business expansion and attending industry events to build relationships with key prospects
• To provide leadership and organization skills in coordinating activities of various teams.
• Maintain the effective communications and coordination with customers and within the company
• To establish rapport, relationships with customers and providing excellent customers management services
• To maintain constant communication and liaison with customers on future projects

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

Identifying and resolving technical issues; support day to day operations

• Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Maintaining and updating technical documents and procedures

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Our client is a leading provider of cloud-based solutions, offering a comprehensive suite of services for businesses across various industries. With a strong focus on innovation, reliability, and scalability, they empower organizations to leverage the full potential of cloud technology for their digital transformation. Serving a diverse customer base globally, their flexible and secure cloud infrastructure caters to businesses of all sizes, from startups to large enterprises. They provide exceptional support, consulting services, and training programs to ensure customers can maximize the value of their cloud investments. With their commitment to customer success and continuous innovation, they are a trusted partner in driving businesses forward in the fast-paced digital landscape.

About the Role:

We are seeking an experienced Demand Generation Marketing Specialist to drive lead generation, revenue growth, and brand awareness in the Indonesia market through effective field marketing strategies while also supporting the broader SEA market. This role will involve planning and executing field marketing events, seminars, conferences, trade shows, and user community programs to build brand awareness, acquire new customers, and foster customer development.

Responsibilities:

• Develop and execute field marketing and demand generation strategies targeting the Indonesian market (to drive Google Cloud consideration, adoption and customer success through extensive, integrated online, offline, direct and indirect go-to-market programs.
• Plan and execute field marketing events and programs to drive brand awareness, new business acquisition, and customer development.
• Collaborate with cross-functional teams to create compelling marketing assets and content.
• Drive lead generation through various marketing channels, including digital marketing, content marketing, email marketing, and social media.
• Analyze local market trends, customer insights, and competitor activity to identify opportunities and optimize marketing efforts.
• Measure and report on the effectiveness of field marketing and demand generation campaigns.
• Manage and nurture leads throughout the customer journey, working closely with the sales team.
• Stay updated with industry trends and best practices in field marketing and demand generation.

Requirements:

• Minimum of 5 years of experience in field marketing and demand generation, with a focus on the Indonesian market.
• Strong proficiency in Bahasa Indonesia and English.
• Proven track record in planning and executing successful field marketing events and programs.
• Meticulous attention to detail, ownership mindset, and proactive approach.
• Strong analytical skills to track campaign performance and derive insights.
• Ability to collaborate with cross-functional teams and challenge assumptions.
• Familiarity with marketing automation tools, CRM systems, and relevant technologies.

Location: Ubi Singapore

Working Days: Mon-Fri , 5 days

Working hours : 8.30am to 6pm

Salary: $2500-$3000

Responsibilities:

• Issue Invoice, handle shipping documents.
• Sales Order processing.
• Receiving, moving, checking and storing incoming goods.
• Stock checking for daily delivery loading.
• Performing General Admin Duties
• Perform ad hoc responsibilities and duties when required.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Job Description:

• Managing regular SAP control blocks, proceeding Drug Precursor products.
• Work with APAC Supply Chain and CSR team on executing Eastman’s customer information data renewal and support “know your customer" programs.
• Monitor and generate SAP report for GTC control.
• HS classification celebration with service provider.
• Support in managing Eastman’s due diligence, regulatory requirements and reporting processes required as part of Eastman’s trade programs.
• Assisting the APR GTC Regional Manager to identify potential areas of compliance vulnerability and risk through periodic audits and assessments.

Requirements

• Bachelor's Degree required, i.e. Customs and Trade, International Business, Supply Chain, Law or related studies.
• At least 2 years’ experience in a similar role.
• Fluent in both reading and written English. Knowledge of Chinese or other APAC countries languages.
• Knowledge of SAP
• Knowledge of relevant laws and regulations

Additional information:

• Working days: Monday to Friday
• Salary up to $5000
• Located in West (Bouna Vista)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24125

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

About the Role

This role will be responsible for providing assistance to the Client Events Manager to run successful events programs across the region, while working with key stakeholders to define event objectives and thoughtfully design events accordingly, measuring success following the event against outlined objectives and providing recommendations to extend the life-cycle of the event, and capture additional return on investment. This role will be located in either our Hong Kong or Singapore office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Providing assistance to the Client Events Manager on the organization of events (corporate, hospitality, and seminars) to initially plan, project manage, and attend events onsite
• Proactively coordinating various aspects of the event lifecycle, including planning meetings, checklists, budgets, expense processing, vendor management, onsite and virtual platform management, data management, and post-event analysis
• Curating targeted invitation lists for each event, working closely with stakeholders and e-marketing team
• Drafting event communications and collateral that align with firm branding
• Continuously staying abreast of event best practices as well as market and industry trends

We’d love to hear from you if you:

• Possess proficiency in English and local language, if one exists
• Exhibit good written and verbal communication skills
• Display the ability to work in a team environment with a customer-service focus, with a strong attention to detail, even under pressure

And have:

• A Bachelor’s degree or an equivalent
• Experience in a business development or marketing role
• Professional services environment experience

Job Description
The role is responsible for the liaison for Trade Finance matters between RM/ARMs and HO GTS Ops, as well as backup for Trade Finance related processing.

• Review and update GTS guidelines and procedures, working with business, HO GTS and Compliance to support the Trade Finance new business.
• Support Trade Finance on any new products, ensuring Operational procedures are in order.
• Review and update guidelines and procedures
• Liaison between RM/ARMs and HO Ops for any issues escalation
• Review and suggest process improvements and system enhancements
• Backup for Trade Finance processing
• Other ad-hoc duties as assigned

Job Requirement

• Minimum a bachelor’s degree in Business Administration or a relevant discipline
• Minimum 5 years’ related working experience within the Banking industry, Trade Finance

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

This is an opportunity with a freight forwarding company.

• Cold – Calling to prospective clients
• Plan and propose solutions to meet customers business objectives
• To source and secure new accounts and business.
• Establish strong customer base
• Ensure customer service satisfaction and good client relationship through regular calls and customers meetings. Handle customer complaints and provide corrective actions promptly.
• Monitor and ensure prompt payments for customer receivables.
• Source and develop client referrals.
• Contributing to the development of marketing strategies.
• Achieve set sales targets and ensure all business transactions meet P&L objectives .
• Any other duties as assigned

Requirements:

• Minimum GCE O level
• Minimum 3 years of experience in Air or Sea freight forwarding
• Proficient in Microsoft Office
• Strong proficiency in both written and spoken English communication.
• Possess own transport

Interested applicants, please submit your updated resume.

All shortlisted candidates will be contacted.

Registration ID: R1766238

• Provide professional advice to customers on audio equipment selection.
• Guide customers through product features and benefits to meet their needs.
• Maintain and update visual merchandising displays to enhance store aesthetics.
• Assist fellow team members during busy periods or with technical inquiries.

Requirements:

• GCE “N” Level and above.
• At least 1 year of customer service experience in a related field.
• Possesses a deep enthusiasm for music and the audio-visual industry, driven by a genuine passion and interest.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

-Build the company branding
-Collaborate with stakeholders and leadership team to formulate and execute corporate development and business strategies.
-Pitch and approach new clients and opportunities.
-Provide leadership to team and foster a collaborative culture.
-Mentor and guide team members.
-Assist to ad-hoc duties as assigned.

Requirements

-Minimum 3-5 years experience in business development in Fintech.
-Proven track record.
-Well organized and detail oriented
-Excellent team player and enjoy working with others
-Presentable and strong in building relationships.
-Excellent interpersonal and communication skills

We apologize that only shortlisted candidates will be contacted. Thank you.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Retail Sales

• Working days: 5.5 days (One and half day off weekly; Five weekends with 7 off day)
• Need to work on weekend and public holiday. (There’s replacement off for public holiday.)
• Salary: $1800 - $2000 + Commission (Not from Luxury Industry)
• Salary: $2400 - $2500 + Commission
• Location: Takashimaya & Paragon (Orchard)

Store operating hours:
Paragon boutique - 11am to 9pm. - One hour lunch break.
Takashimaya boutique - 9.30am to 9.30pm (2 shifts)

Moring shift - 9.30am to 6.30pm - One hour lunch break.
Afternoon shift - 12.30pm to 9.30pm - One hour dinner break.
Full shift with two breaks.

Job scope:

• Oversee stores (Takashimaya & Paragon) when the Boutique Manager is off duty
• Assistance to Boutique Manager in all the duties (sales & budget, retail operations & administration, Customer Service, Merchandising & Promotions, and Staff)
• Proper execution of paperwork for all stores. Accuracy of all receipts
• Maintain good customer relationship and regular update of products to customers.
• Ensure good housekeeping of stores
• Ensure proper and timely replenishment of stocks
• Achieve sales target

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

JOB SUMMARY

Oversee APEME's IT procurement strategy from the Asia-Pacific region, assuring project success through vendor alliances, soliciting, and assessing bids and quotes, and giving detailed cost analysis to IT leadership. Responsible for the entire procurement cycle, from placing equipment purchases to coordinating shipment to numerous sites, as well as handling each site's financial documents. Draft and execute the relevant purchase orders, contracts, and agreements, as well as guarantee that new department members are properly inducted and trained. Maintain strict oversight over both internal and external spending reconciliation.

Provide vital support for IT asset management by creating and maintaining digital and physical file systems for the organization's records, reports, and documents. Assume responsibility for collecting and organizing industry research, project assessments, and keeping a comprehensive vendor and resource database. Demonstrate skill in managing many projects, meeting tight deadlines, and communicating effectively at all levels of the organization.

Manage the IT department's day-to-day administrative operations at the APEME Regional Office in Asia Pacific. Ensure that information and documents are securely and efficiently transmitted via digital, postal, or fax connections. Aside from computers, be able to use a number of typical office gadgets efficiently. Create correspondence, memoranda, and other important papers with numerous software apps. Manage the department's postal operations, including the receipt and distribution of incoming mail. Gather, organize, and file important records and business transactions. Easily retrieve and enter work-related information into computer systems.

CORE WORK ACTIVITIES

Procurement and Contracting

• Primary liaison and administrator for vendor management activities in the region, manage vendor relationships and track contractual agreements; conduct vendor performance reviews and evaluation.
• Regularly organize & conduct pricing benchmark to ensure vendor competitiveness.
• Identify and research for potential vendors (not only for IT equipment, but for software vendors as well) within MVW guidelines, secure bids and quotations i.e. RFP.
• Create and maintain the vendor library for the record keeping and future reference.
• Conduct quarterly review of vendors, check on each vendor’s insurance documents and other agreement to ensure the vendor remains in line with MVW policies.
• Periodically review the company’s IT hardware standard and software standards to ensure they are up to date in the vendor’s catalog and in practice.
• Ensure risk assessment of vendors and alignment with MVW Risk Assessment team.
• Ensure timely procurement and delivery of IT equipment to the Singapore offices, and/or project locations required.
• Educate and conduct training for the IT onsite team on the procurement process and IT Services system to support the business units and guide the existing associates onboarding process for off-site locations.
• Develop procurement process for existing and new countries taking into consideration of various country’s regulations.
• Liaise with Business Units (especially during projects) to determine their product & service needs, ensure it meets their requirement & within the approved budget.
• Align with Service Procurement, IT, Risk Management and Security team leadership, and other internal stakeholders to assist with achievement of department strategies.

Project Management and Delivery

• Assist with design and delivery of project management plans and reports within project timelines.
• Provide guidance to business partners on IT plans pertaining to projects.
• Partner with site IT associates on projects movement and needs.
• Provide guidance to ensure the success of project delivery on-time. Coordinate internal resources for flawless project execution.
• Coordinate with Finance in preparation of budget files for each project.
• Maintain project documentation i.e. risk assessment, audits, scope of work, etc.
• Escalate and manage project risk and contingency plan.

Support Management

• Maintain record for Software licenses, hardware support’s license expiry and tracking for all sites in the AP region.
• Assist in the system upgrade for IT Services Tools, gather the requirement and perform the data migration.
• Support site hardware refresh plans and provide recommendation on hardware standards internally before liaison with the vendors.
• Assist with preparation of annual IT budgets and long-range plans.
• Assist management in process improvement to resolve any hardware end-of-life, or delivery issues.
• Provide generic support to IT Field Services team wherever required.

Asset Management

• Create and maintain a thorough and efficient record system to track all IT assets across AP region.
• Oversee, collate and catalogue market research, project analysis and vendor/resource library.
• Coordinate the leasing of IT equipment as directed by IT management.
• Liaise with IT and site management to coordinate the return of IT equipment for all leavers.
• Administer and maintain the hardware refreshment and life cycle, and acts as the primary liaison with the business for disposal of hardware (with or without value).

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Communication

• Provide assistance to coworkers, ensuring they understand their tasks.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Speak to guests and co-workers using clear, appropriate and professional language.

Working with Others

• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Support all co-workers and treat them with dignity and respect.

Quality Assurance/Quality Improvement

• Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Comply with quality assurance expectations and standards.
• Monitor the performance of others to ensure adherence to quality expectations and standards.

Personal Computer Support

• Maintain accurate inventory of desktop and laptop computers and related peripherals (e.g. printers, scanners, etc.).
• Support the IT team with the development of training materials and procedures related to the proper use of hardware and software.

Physical Security

• Support the Information Technology team with:
• Educating users regarding procedures for ensuring physical security of technological devices (e.g., personal computers, handheld devices including cell phone).
• Ensuring all backup tapes are locked in a secure location.
• Educating users regarding procedures for securing Personal Identifiable Information (PII).
• Ensuring the workshop, computer and telephone rooms are kept locked at all times and access is restricted.
• Ensuring that computer and telephone rooms are free of food, drink, and trash.
• Maintaining compliance with policies regarding limiting the storage of excess materials in the computer and telephone rooms.
• Ensuring redundant hardware is decommissioned, wipe and disposed in strict accordance with corporate policies.

CANDIDATE PROFILE

- High school diploma/GCSE/ O’Level equivalent (essential)

- Technical IT training (an advantage)

- Experience in Procurement, preferably within an IT environment

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About the Role

This role will be responsible for directly assisting an assigned group of local attorneys in addition to providing global team support with a variety of administrative responsibilities, while working in a global team environment with a real-time work ticketing system (ServiceNow). This role will be located in our Singapore office.

Responsibilities & Qualifications

Other key responsibilities include:

• Daily time entry, expense reimbursement, calendaring and scheduling, managing/editing documents, and travel arrangements
• Proactively learning internal systems and processes to find innovative solutions to problems and requests
• Preserving the confidentiality of ours and our clients’ protected information
• Generating, editing, and posting client invoices

We’d love to hear from you if you:

• Display professional communication skills with the ability to interact effectively with attorneys, clients, vendors, and staff throughout the firm
• Possess the ability to take initiative to work both independently and in a team environment with a customer service focus
• Demonstrate the ability to multi-task and adapt to continuously evolving technology platforms

And have:

• Relevant prior professional experience in a legal or professional services environment