• Develop a comprehensive understanding of products and applications.
• Provide technical consultation and service to customers to help solve their applications.
• Secure new customers consistently and offer products/services into a wide variety of manufacturing & related industries.

Requirements:

• Degree in Engineering or equivalent
• At least 2 years of sales or customer service experience in manufacturing environment.
• Excellent presentation, oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Island Maids is Singapore's Leading Maid Agency that provides a wide range of domestic employment services for our clients.

Our branch offices are located conveniently across Singapore:

1) Bedok

2) Yishun

3) Jurong

4) Hougang

5) Ang Mo Kio

6) Tiong Bahru

7) Bukit Timah

8) Race Course

We pride ourselves in providing excellent value added service to our clients journeying with them throughout the hiring process. We work as a close knitted team to achieve our goals together as one.

If you have the passion and confidence for sales and is looking to build your career in this industry, we would like you to join our family.

Why Join Us:

- 5 days work week (flexible work days)

- attractive starting salary (based on experience)

- Commission + Incentives

- Good work culture

- Incentive Overseas Trip (Annual)

Requirements:

- CEI certification (advantage)

- Related experience in the industry is an advantage

- Self-motivated & sales oriented

- Conduct and arrange interviews for clients

- Manage the day to day operations of the office

- A positive team player

You can find out more about us at www.islandmaids.com.sg

We’ll hear from you soon!

Responsibilities:

• Identify training gaps for yearly training plans in compliance with the company objectives.
• Develop, implement and organize training activities in accordance with the policies and training programs of the company.
• Identify and utilize training assessment tools and provide training plans.
• Provide support to the team and improve overall employee capability and productivity.
• Conduct training program for employees, both internal and external resources.
• Write training reports for evaluation.
• Conduct research on market trends.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• ACTA/ ACLP/ DACE Certified will be ideal
• With 4 - 6 years of relevant experience, preferably from retail/ fashion retail industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Company: Hospitality/ Tourism & Leisure Company

Location: Central (Near MRT Somerset Station)
Working from home

Position: Holiday Counsellor (Job ID: 18889)

Job Description:

As a holiday advisor/travel consultant, your primary responsibility will be to handle incoming calls from Japanese membership base and fulfilling their holiday requirements through the promotion and selling companies leisure products. As well as servicing for English speaking members. (Australia and New Zealand.)

Responsibilities will include:

• Identifying the “holiday experience” required by our members and aligning availability to that experience, offering similar alternatives where necessary.
• Promoting all company products and services to maximize sales opportunities.
• Processing bookings.

Job Requirements:

• Japanese and English language skills in order to liaise with Japanese and English speaking clients and counterparts in Japan.
• Proficiency in any additional Asian language is desirable for effective communication and collaboration with clients who speak that language
• Good communication skills to work with clients.
• An excellent telephone manner as communication with client will be done on phone.
• First class influencing skills.
• The ability to use multi-application software and reservations systems.
• Sales and/or call center experience; travel industry sector experience is desirable.

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Holiday Counsellor (Japanese Speaking, Customer support, Tourism & Leisure) -KN (Job ID: 18889)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Oversee order processing, create quotations, and track delivery shipments.

Requirements

• At least ‘O’ Levels, prior experience is an asset.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Provide sales and admin support to business development team.
• Create and follow up on sales quotations made for clients and process purchase orders.
• Liaise with various departments to ensure timely and excellent order fulfilment.
• Resolve customers’ issues and maintain good relationships.

Requirements:

• Diploma and above
• At least 2 years of relevant working experience.
• Familiar with Microsoft Applications, SAP Business One.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

We are actively in search of friendly individuals to join our team. If you are a fast learner with excellent communication skills, you are an ideal fit. Experience the flexibility of working from home with adaptable hours.

Your primary duties include:

• Organizing sales meetings with potential clients
• Keeping our current clients informed about company developments
• Managing administrative tasks related to sales services

It's crucial to note that this position is fully remote, requiring self-reliance and discipline. The salary range is $3,000 - $6,000 per month, and candidates must have at least "A" Level, diploma, or degree qualifications.

COMPANY DESCRIPTION

MINDShas been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role requires the incumbent to be a competitive and trustworthy individual to develop and grow the social enterprise initiatives. He/she must be presentable, possess excellent communication and negotiation skills, and have strong business acumen.

Administrative Support

• Handle day-to-day operations including sales enquire and transactions including order processing and fulfillment
• Maintain accurate records of order data and updated Netsuite order management system.
• Prepare weekly sales performance and status reports for projects and services.
• Work with production centers on production schedules to ensure timely delivery to customers
• Collaborate with other departments to resolve order-related issues or discrepancies.

Accounts Servicing

• Develop solutions according to customers needs
• Provide pre-sales and post-sales support to MINDS Social Enterprises customers from MINDS Bakers, Craft, Perform, Wash, Workshop, Farm, Shop, and other project partners
• Provide support to Assisted Employment partners

Project Management

• Must be able to effectively handle many concurrent projects
• Assist the Manager in facilitating data sharing, developing workflows and set up communication protocols for projects

Vendor Management

• Manage relationships with partners/vendors to secure cost and operation competency
• Work with vendors to ensure timely delivery of products/services.
• Liaise with stakeholders on operational matters

Market Research

• Conduct market research to identify selling opportunities and evaluate customers needs
• Work with production centers and communications team to come up with marketing campaigns for new products and services
• Seek out new sales opportunities through cold calling, networking, and social media
• Develop new business channels and initiatives

Graphic Design

• Conceptualise, design, and manage the production of marketing material including merchandise stickers, gift tags, posters, exhibitions and displays, eDMs, social media/digital communications, catalogs, and daily graphical needs.
• To provide creative support to e-commerce store gift order customisation requests, working with vendors to ensure projects are completed on time with a quality product
• Implement feedback and changes whenever possible or at the requests of the customers.

Website/Mailbox Management

• Manage SE E-commerce website for sales orders, promotions, new product listing, and last-mile delivery fulfillment.
• Maintain accurate records of stock inventory data and update the e-commerce website.
• Confirm product availability and coordinate with the production team for order fulfillment to ensure timely delivery to customers on the website.

• Diploma in Design, Marketing or other Business related qualification or equivalent and above from a recognised institution

• At least 2 years of experience with essential proficiency in Adobe Suite, Photoshop, Canva, and Illustrator
• At least 2 years of experience in doing e-commerce order processing using order management system.
• Possess strong written and spoken communication skills, with confidence in handling a high volume of customer inquiries.
• Exhibit strong teamwork skills, with the ability to multitask effectively and think on your feet.
• Preferably possesses Business Development and Sales experience
• Experience in the disability sector will be an added advantage

Responsibilities:

• Perform site surveys according to daily schedule.
• Attend to sales enquiries, clarify customer requirements and prepare quotations.
• Co-ordinate installation works.
• Responsible for the collection of pending and/or outstanding payment(s) from customers.
• Prepare daily activity report.

Requirements:

• Candidates should possess valid Class 3 driving license.
• Relevant Aircon Sales experience is an advantage.

Responsibilities:

• Manage Sales Activities: address customers' enquiries, invoices and delivery orders, sales order processing, initialling of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Requirements:

• 1-2 years' experience in Construction Building Materials; Entry Level candidates with interest in Construction Industry are Welcome.
• Proficient in Microsoft Office and SAP Applications.
• Possess Class 3 Driving License with own vehicle (Outdoor)
• Good interpersonal and communication skills.

Interested candidate please send your full resume stating your current and expected salary to [email protected]

This is a role as an Employment Agent for Maid Agency.

- Placement of FDW to potential clients

- Schedule interviews between FDW and clients

- Arrange for arrival and deployment of FDW

- Necessary paperwork for deployment

- Counselling between FDW and clients if required

- Be willing to take CEI (Basic) License or already have the license

We offer attractive basic and high commission.

Basic salary will be offered based on your experience.

* We do not have headcount for S Pass applications.

• You are responsible to drive and manage the silicon Bump & package assembly suppliers, backend processes and solutions to achieve the aggressive TQRDCEB goals.
• You will work closely with package design & technology, test & product engg, production planning, quality engg & NPI teams, assembly/substrate suppliers to support new product & technology introduction activities by defining processes, monitoring systems, manage process improvements and changes.
• Provide day-to-day support to bump and assembly suppliers & internal planning, product and test engineering teams.
• Plan, drive & implement improvement activities for continual improvement, 2nd sourcing, cost reduction & customer satisfaction.

•Qualifications:

• PhD / Master / Degree in Mechanical / Electrical / Electronics Engineering with 7~12 years of relevant experience of managing advanced node silicon bumping, large body single & multi-chip (2.1/2.5/3D) package assembly, substrate & back-end suppliers and processes.
• Hands on experience in Product Life-Cycle Management - creating & maintaining Bill of Material structure, Process Documentation, Process Change Notification etc.
• Good team player, result oriented individual, experienced in project management, failure analysis tools, techniques and TQM. Good analytical, problem-solving skills. Flexible and agile.
• Sound knowledge of applicable industry standards, quality systems, regulations, knowledge of prevailing and emerging silicon package & substrate technologies, bumping and assembly processes, materials and equipment.
• Able to communicate with internal team members & external partners in various geographic locations and may required to travel from time to time at short notice.
• Experienced AutoCAD user. Knowledge of silicon & PCB fabrication, board assembly processes, are an added advantage

JOB RESPONSIBILITIES:

• Perform audiological and vestibular testing efficiently and effectively. This includes PTA, Tympanometry, Acoustic reflex testing, VNG, VEMPs, VHIT, ABR, Oto-acoustic Emissions etc.
• Assist in seeing patients for Hearing Aid evaluation and fitting in a busy specialist outpatient clinic setting.
• Comply with procedures in areas of electronic medical records system, PDPA and infection control.

WORKING HOURS:

• 5 Days Office Hours

WORK PLACE:

• Jurong East

JOB REQUIREMENTS:

• Masters / Bachelor degree in Audiology
• Experience in Audiology will be an advantage

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

• To advertise and close deals on solution services to clients.
• To provide excellent customer service by providing easily accessible information.
• Actively pursue new business opportunities and cultivate positive relationships with current clients.
• Demonstrate the capability to succeed in a sales setting and meet the company's sales goals.

Requirements:

• Min diploma in Mechanical, Electrical, Electonics Engineering or its' equivalent
• At least one-year related sales experience
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

· Work with a wide range of media daily, including wording creation, photography, video editing and etc.

· Update and maintain company website.

· Utilize various digital publishing platforms to create structured drafts.

· Liaise with sales designer/supplier/customer. (E.g.: for update/information needed.)

· Research on industry-related update and focus on trending topics.

· Analyze web function or volume to measure the success of content created. Prepare the necessary update to identify the result(s) and reporting to Director.

· Perform and complete jobs assigned as required by Marketing Manager/Director. (including Ad-hoc duties)

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Arts/Design/Marketing/Business or any related fields.
• Minimum 1 year experience in graphic designing.
• Proficient in English.
• Good sense of aesthetics.
• Preferably with web design knowledge.
• Passionate about social media and producing creative content.
• A team player who is also able to work independently.

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

Who are we?

Jet Aviation, a wholly owned subsidiary of General Dynamics (NYSE: GD), has been enabling global flight with passion since 1967. From a single maintenance hangar in Basel, Switzerland, to some 50 locations and 4,000 employees worldwide, our offering includes Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Maintenance, and Staffing. We are the effort behind effortless. The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and passion with one common mission: to serve customers best!

Responsibilities:

• Timely and accurate execution in Goods Receipt, Goods Issuance and Put-away function.
• Exercise due diligence and care when handling materials, ensuring all documentations and certifications attached are relevant and intended.
• All task performed must be promptly updated in the ERP system to maintain system data integrity and traceability.
• Outbound dispatch for returns to be prepared in accordance to the nature of the material and instructions.

Responsibilities:

• Higher Nitec, Diploma or Equivalent
• Job relevant vocational training/ technical apprenticeship or equivalent work experience
• 2-4 years of relevant experience in a Supply Chain Function
• Solid knowledge of Logistics processes in Supply Chain Management
• Sound knowledge on handling Dangerous Goods(DG)
• Good communication skills
• Good English language skills (spoken and written)
• Class 3 license and forklift license
• Knowledge in SAP system is a plus.

Location: Island-wide Location Available (You will be stationed at one project site)

Pay: $2,400 to $3,500

Duration: 1 Year Contract (Extendable)

Working Hours:

Responsibilities:

• Provide timely and effective resolution of desktop support requests and incidents.
• Perform troubleshooting for client platform related problems.
• Provide timely status updates to relevant parties.
• Serve as the point of contact for escalated technical issues and complex problem resolution.
• Maintain desktop SOPs and documentation.
• Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
• Adhere to Service Level Agreement
• Provide L1 to L2 Desktop Support to end users

Requirements:

• Minimally Nitec in Information Technology or similar fields
• Must be comfortable to take up contract position under agency payroll

Interested applicants, please send your resume to [email protected] [Attn: Fiona]

OR Text / WhatsApp 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

· Attractive Salary Package

· Stable Organisation

About the company

Our client is a Global MNC with a well-established presence of more than 50 years with more than 1000 employees worldwide. With rapid expansion plans, they are now looking for a Application Support Analyst to be a part of their team.

About the job

As an Application Support Analyst (.NET / C#), your job responsibilities involve:

• Overseeing the complete software development life cycle, encompassing planning, development, testing, implementation, integration, and documentation.

• Managing day-to-day operations and concurrently handling multiple projects.

• Supporting and maintaining software applications and databases.

• Collaborating with business users to analyze business requirements and formulate solutions based on existing products and the tech stack, or introduce new tech solutions.

• Staying current with the latest industry trends in technologies.

Skills and experience required

As a successful candidate, you should have at least 3 years of working experience in a Software Engineering or Software Development role.

You should have a good working experience with Microsoft technologies and programming such as C# / .NET / Sharepoint systems.

Whats on Offer

This is an exciting opportunity to join a Global MNC as their Application Support Analyst. You will get the opportunity to be integrated closely with the Applications team to be involved in end to end SDLC operations, enhancements and development.

Job Description

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

Roles and Responsibilites

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure the success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Service Delivery Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery Manager or the appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal