Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick ..
Find Out Even More At: https://tinyurl.com/mindflex-fulltime Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT) Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.
About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!
Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation
Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required
Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)
Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture
Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office
Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment
Director, Specialist Sales - Business Applications
Full-time
Full-time
Director/C-Level
Singapore, Singapore
Sales / Marketing
3 days ago
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coac..
Overview
Proactively brings impactful industry insights into customer engagements and coaches and influences others internally on how to do this. Coaches team through the sales process. Proactively coaches their team to remove consumption blockers in pre-sales. Guides their team to assess customer needs and connect the need to Microsoft technology. Coaches their team to expand the relationship with customers/partners. Leads their team to develop solution strategies for driving and closing strategic opportunities. Leads the team to identify new partners and evaluate partner capabilities. Guides their team to apply the orchestration model. Supports their team on participating in Microsoft events. Acts as the spokesman for Microsoft at external events. Coaches team about Microsoft technology differentiators/competitive advantage. Leads their team to optimize the portfolio and facilitate customer innovation. Guides their team on ensuring customer/partner satisfaction. Drives and oversees integrated strategic planning. Guides their team regarding client performance, in whitespace analysis. Oversees the end-to-end business. Completes required training and obtains relevant product and role certifications. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Responsibilities
Sales Excellence
Drives and oversees integrated strategic planning to exceed cloud growth, drive consumption, and Support revenue and gain market share for the Solution Areas. Drives the integration of that all local, regional and corporate resources (e.g., Digital, Global Black Belts, FastTrack) into the strategic plan. Discusses progress against plan in rhythm of business (ROB) meetings (e.g., Quarterly Business Connect [QBC], Virtual Solutions Unit [VSU]) and aligns the plans of their team across departments. Engages with executives to bring a more strategic perspective into the business plan.
Oversees the end-to-end business across geographical regions. Ensures their team meet targets (e.g., sales, usage, customer acquisition) and operational standards and maintains the health of metrics within the assigned subsidiary/area. Interacts with Corporate leadership and executive-level stakeholders to get support for their team and the geographical regions.
Proactively promotes development of deep and influential relationships with client contacts. Guides their team on ensuring customer/partner satisfaction and facilitates the resolution of technical issues for strategic accounts. Establishes standards for customer/partner experiences. Ensures customers are made aware of new technology innovations.
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Mentors/coaches the team on growing knowledge on sales or products and ensures the team complete training and obtain certifications as required. Seek additional learning opportunities and prioritize to enhance effectiveness.
Guides their team regarding client performance, in whitespace analysis, and identifying potential new business in their assigned territories. Develops and aligns the analysis approach across the organization. Acts as a thought leader and clears opinions and perspectives from business analysis.
Leads their team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation to drive growth by leveraging technology, industry and partner expertise. Builds new market by leveraging deep technology expertise and resources.
Sales Execution
Leads their team to support the account teams and drive conversations with strategic/high-potential customers. Facilitates stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting, One Commercial Partner [OCP] organization) to build pipeline across territories. Sets best practices on social presence and guides others, and drives consistency across domains/regions. Coaches team through the sales process (e.g., negotiation, commercial terms, compelling presentation). Applies Microsoft's sales process (MSP) and Microsoft Consumption Process (MCP) to determine the quality of the opportunity/engagement and whether to proceed, and educate the team on how to best address the customer needs. Develops, guides and empowers sales team to think across organizational boundaries and drive cloud businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across solution areas (e.g., modern workplace, apps and infrastructure, data and artificial intelligence [AI] and business applications, security, support), bringing together a unified, unique value proposition for the customers. Influences the technical and product leadership agenda across the Microsoft field and supports the corporate organization. Proactively reports progress to leadership and removes execution obstacles.
Guides their team on communicating with customers, leveraging their business language, to understand their business needs or facilitates customer interactions to assess customer needs and connect the need to Microsoft technology. Drives cloud businesses growth at or above targets, and accelerates customer value realization through cloud services consumption across solution areas, including Support. Provides direction/guidance on the development of solutions across regions. Helps the team create vision for the customers and develop strategic plans to drive sales and demonstrate business value. Autonomously provides executive sponsorship on large projects and leadership support.
Leads their team to develop solution strategies for driving and closing strategic, highly complex and valuable opportunities. Drives the implementation of strategies and the collaboration with the account team to ensure alignment. Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Coaches the organization and optimizes performance, responding to customers with agility and speed. Seeks alignment with all stakeholders and partners and removes blockers.
Coaches their team on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners. Engages C-Suite decision makers to support teams on opportunity discovery and acceleration while maintaining an external network. Proactively leads external innovation circles/sounding boards. Represents their team internally at Microsoft as they engage internal stakeholders. (e.g., Account Team Unit [ATU], Customer Success Unit [CSU], One Commercial Partner [OCP], Worldwide Commercial Business [WCB] Solution Area Leads, Global Black Belts).
Proactively coaches their team to remove consumption blockers in pre-sales by collaborating and innovating with partners and other internal regional and global teams (e.g., Digital Win Room [DWR], FastTrack, Global Black Belts) and coaches their team how to engage customers to drive cloud services growth, support and consumption in accounts and new markets. Leads with technical insights on how to grow customer business.
Proactively brings impactful industry insights with partners into customer engagements and coaches and influences others internally on how to do this. Influences Microsoft's strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Leads a virtual cross-organizational team to drive strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. May lead partner integration into account/territory planning and customer engagements. Oversees new Digital Transformation projects (e.g., cloud platforms and services) through business outcome selling and expanding customer business decision maker (BDM) connections. Sets a win strategy to accelerate and maintain a sustainable growth. Sets clear criteria and accountability to managers and team.
Scaling and Collaboration
Guides their team to build a network of partners to cross-sell and up-sell and drive usage. Leads the team to identify new partners and evaluate partner capabilities. Facilitates the development of partner strategies and ensures execution. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and building partner capabilities to build and influence the market. Coaches the team to drive end-to-end business solutions across solution areas, resulting in increased partner satisfaction and partner deal sharing year-over-year. Leads by example to be executive sponsor for Global Independent Software Vendor (ISV) and Global System Integrators (GSIs) and drives sponsorship relationships for all of the Specialist Team Unit (STU) leadership team. Actively participates in the local Partner Governance Council and makes recommendation for Partner Recruitment and Partner Resource Allocation.
Guides their team to apply the orchestration model with Account Team Unit (ATU), Customer Success Unit (CSU), One Commercial Partner (OCP), Consulting and Global Resources (e.g., Global Black Belts, FastTrack, Digital Win Room [DWR]). Establishes approach and practices to promote communication and collaboration across functions. Contributes to the development of the orchestration model and drives consistency across territories.
Technical Expertise
Supports their team in participating in Microsoft events. Contributes to setting up the events and promoting best practice sharing across subsidiaries and the adoption from other subsidiaries. Actively participants in the Specialist Sales Leader community. Leads by example to show the learning culture across the organization.
Acts as the spokesman for Microsoft at external events. Provides expertise to customers/partners and shares knowledge on social media relevant for their market (e.g., LinkedIn). Establishes a sounding board of customers and partners related to technology innovation.
Coaches their team on business and market knowledge. Reviews wins/losses with the team to determine how to identify systematic and non-systematic issues to resolve. Develops strategies to position Microsoft products, solutions, and/or services (e.g., cloud services and platforms) against competitors. Initiates discussions to share industry trends and insights across the whole organization. Leverages deep technology knowledge and coaches team about Microsoft technology differentiators/competitive advantage.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 8+ years technology-related sales or account management experience OR
9+ years technology-related sales or account management experience.
5+ years of scaled leadership experience, such as managing a sales team of 10+ sales professionals, sales pipeline management experience, and P&L accountability.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 8+ years technology-related sales or account management experience OR
Bachelor's Degree in Information Technology, or related field AND 10+ years technology-related sales or account management experience OR
12+ years technology-related sales or account management experience, preferably selling business applications and solutions such as CRMs and ERPs.
2+ years manager of managers experience.
Ability to drive influence across different countries in a matrix envrionment.
#MCAPSRegionsASEAN
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
Job Responsibilities:
* Handling of Adobe and Microsoft product sales
* Achieve the assigned sales quota set by Management & Partners
* Client rel..
Job Responsibilities:
* Handling of Adobe and Microsoft product sales
* Achieve the assigned sales quota set by Management & Partners
* Client relationship building & sourcing for new clients
* Manage proposal assembly, approval, presentation and the negotiation of contractual arrangements.
* Drive all Adobe and Microsoft subscription & Hybrid-based objectives as outlined in Partner’s marketing and business plans.
* Weekly sales reporting update to Partners
* Act as the main point of liaison between Partner and Internal Sales teams.
* Work closely with Partners to maintain latest sales strategies and product developments as well as to provide feedback on challenges or areas for improvement.
* Provide live support to Partner marketing events and marketing activities in the areas on product demonstrations and speaking engagements.
Job Requirements:
1. Preferably with Minimum of 1 – 2 years sales experience in the IT industry
2. Preferably with understanding of cloud-based software and subscription license model
3. Ability of cold-calling, account building and maintenance, and closing sales opportunities
4. Excellent verbal, presentation and written skills are required
5. Team player and a business partner
6. Demonstration of ‘on target’ sales performance
7. Establishment and effective use of internal and external relationships
8. Able to start immediately would be preferred
Others:
5 Days work week from Mon to Fri 9AM to 6:30PM
Location: Kaki Bukit
Ang Hoe Keong | EA Personnel Registration No.: R1106345
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨
We are one of the leading Sales & Marketing company assisting our esta..
✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨
We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing. We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
Roles & Responsibilities
Transform your ambition into leadership. From learner to leader - kickstart your career with US! We are growing and acti..
Roles & Responsibilities
Transform your ambition into leadership. From learner to leader - kickstart your career with US! We are growing and actively seeking enthusiastic individuals to join our Sales and Marketing team!
What we do here:
Face to face engagement with consumers
Create positive reputation and awareness for our clients
Team bonding events
Opportunities includes:
1-1 Coaching
Personal development & growth workshops
Clearcut career advancement
Overseas travel opportunities
Requirements:
Good english command
Teamplayer
Keen learning attitude
We welcome candidates with no experience or from different industries to apply, as coaching will be provided. Interested candidates, kindly click apply!
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next pha..
Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Roles and Responsibilities:
Understand company policies, marketing strategies, and industry guidelines.
Stay updated on product knowledge, market trends, and competitor activities.
Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
Plan and achieve coverage and frequency targets for HCP visits.
Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
Monitor and report on competitor activities and market trends.
Maintain company materials and submit monthly expense claims on time.
Requirements:
Degree in Pharmaceutical / Nephrology or related field.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified
About the Client:
Enable seamless sales operations by managing customer interactions, proposals, and orders, ensuring optimal service delivery.
Respon..
About the Client:
Enable seamless sales operations by managing customer interactions, proposals, and orders, ensuring optimal service delivery.
Responsibilities:
This is a 12-month contract role located at Seletar Aerospace Park, focused on handling the entire sales process, from preparing competitive business proposals to managing customer quotes and orders.
Manage the complete sales process, from proposals to sales order receipts.
Prepare competitive business proposals that meet and exceed customer requirements.
Build and maintain strong customer relationships for repeat opportunities and upselling.
Address supply chain delays and customer concerns with proactive communication.
Support team workloads and ensure compliance with company sales procedures.
You should possess strong analytical abilities, technical acumen, and the ability to prioritize tasks effectively.
Skills/Requirement:
Strong communication, negotiation, and customer relationship management skills.
Proven ability to analyze technical documents and prioritize tasks effectively.
Experience using ERP systems and maintaining organized customer contact databases.
Proactive approach to managing conflicts and resolving customer disputes.
Ability to participate in trade shows and deliver basic technical support when needed.
If you are ready to make a significant impact in a thriving organization and build lasting customer relationships, we would love to hear from you!
To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]
We regret to inform you that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
5 days ago
Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based
STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remo..
Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based
STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).
If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).
We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.
Come, join our Team!
Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.
Job Requirements
Good track record in providing Customer Service/ Telemarketer.
Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
Able to communicate effectively and professionally over the phone.
Confident and pleasant personality
Enjoy talking to people over the phone.
Willing to learn the traits of recruitment.
Able to work independently and as a team
**Incumbent must be CEI Certified or willing to go for the CEI course is required.
Candidate must be willing to take on a Commission base role.
Please contact us or apply in-confidence your update MS Word Resume to : [email protected]
Yong Jeline (Reg. No. R1101621)
STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)
You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.
..
You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.
Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.
Responsibilities
Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
Price update to internal stakeholders and system. (Monthly, quarterly or new model)
Update sales performance (weekly) and record sales department KPI
Generate reports (Weekly & monthly basis)
Communicate and coordinate with internal departments on sales planning
Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
Report unresolved customer grievances or special requests to Business Development Manager for further investigations
Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
Any other ad-hoc duties.
Requirements
Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
Minimum 1 year of experience in similar position;
Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
Excellent communication skills; proficiency in Microsoft Office applications
Mature, detail oriented & well organized; able to work independently with minimal supervision;
Good team player, positive attitude and willing to learn;
Skilled in working cross culturally and in developing relationships with colleagues;
You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.
..
You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.
Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.
Responsibilities
Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
Price update to internal stakeholders and system. (Monthly, quarterly or new model
Update sales performance (weekly) and record sales department KPI
Generate reports (Weekly & monthly basis)
Communicate and coordinate with internal departments on sales planning
Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
Report unresolved customer grievances or special requests to Business Development Manager for further investigations
Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
Any other ad-hoc duties.
Requirements
Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
Minimum 1 year of experience in similar position;
Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
Excellent communication skills; proficiency in Microsoft Office applications
Mature, detail oriented & well organized; able to work independently with minimal supervision;
Good team player, positive attitude and willing to learn;
Skilled in working cross culturally and in developing relationships with colleagues;
Technical Expertise