Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to business needs, they are now recruiting a Regional After Sales Support Specialist to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Regional After Sales Support Specialist:

• Main point of contact for customer issue resolution and proactive account management.
• Maintain strong relationships with customers and internal teams.
• Support RFQ bid preparation for successful customer engagements.
• Advise departments to boost revenue from current business models.
• Manage regional/global accounts, reviewing performance and KPIs.
• Troubleshoot and guide global operations team.
• Escalate and resolve customer issues within timelines.
• Participate in customer-related activities, including sales, billing, and operations.
• Update SOPs and share best practices with the team.
• Source vendors for cost reduction and meet customer requirements.

Requirements:

• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Objectives

Monitor and to manage the technology Incidents impacting BANKS group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.
The Major Incident Manager also works directly with Application and Infrastructure support staffs, Operations,
Business and vendors to ensure agreed service levels are met.

Key Responsibilities

• Manages technology incidents impacting BANKS group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management
processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking,
status notification, escalation, documentation and management reporting in full compliance with BANKS
standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise
evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where
permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends
or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through
identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to
end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology
incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and
implemented, where applicable. Work towards effective use of these automated solutions with other tools and
procedures within command center/ datacenter, in order to garner and present an accurate picture of the
incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution
process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help
maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution
Duration and the associated KPIs.
• Audit Reporting: Data analysis, PowerPoint presentation, Regulatory reporting.
• Good knowledge on Macro, Excel, PowerPoint, Ticketing tools, Data analysis.
• Ensure compliance to Group Technology & Operations Policies and StandardsKey Requirements
• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• Experience: 8-10 years managing complex IT initiatives in a matrix environment or Operational Line
Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of
management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network,
Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

Requirements:

• Bachelor's Degree in Statistics, Supply Chain Management, Business Administration
• Min 1 year of experience in a supply chain/demand planning role
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Proficient in demand forecasting and inventory management skills, systems knowledge
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Location: Raffles Place

Responsibilities:

• Manage sourcing for multiple, complex searches to find and engage key technical and non-technical talents of all levels.
• Work in tandem with Talent Acquisition Business Partners, hiring managers and other Talent Sourcers to meet and exceed business objectives and manage stakeholder relationships.
• Support various hiring projects, such as strategizing sourcing talent pipelines (via LinkedIn, and alternative search techniques).
• Conduct complex data analysis and share up-to-date, accurate, and value-adding market intelligence to business leaders to support business growth.
• Own the interview scheduling process and maintain clear lines of communication between candidates and hiring teams.
• Be the ambassador of culture, ensuring all candidates leave with a positive impression of our organization.

Requirements:

• Minimum 1 year of international sourcing experience, preferably related to operational or product manager roles in Tech companies. Candidates with agency experience are welcome as well.
• Proven experience with research/sourcing tools (ie. LinkedIn, other social media, or forums) to identify & engage passive candidates within the internet industry talent space and output target company's mapping list.
• Ability to contribute efficiently with strong data sense in a fast-paced work environment with the ability to prioritise multiple functions and tasks.
• Experience collaborating with cross-functional teams across multiple locations.
• Exceptional verbal and written communication skills, interpersonal skills, along with attention to detail.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

Location: Sungei Kadut

Working Hour: 9am to 6pm (Monday to Friday) & 9am to 1pm (Saturday - Report to office only when necessary)

Salary: $3,800 to $4,200 + Commission + Transport Allowance

Job Scope

• Building and managing sales team.
• Managing organisational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements

• Minimum 5 years of working in a same trade and capacity
• Experience in planning and implementing sales strategies.
• Experience managing and directing a sales team.
• Ability to lead a sales team.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Working Days: 44 hours shift (8 off days per month based on planned roster)
• If staff works on a public holiday (PH) will have another day off in lieu.
• Working Timing: Shift work
• AM: 10am-7pm (1 hour break) / PM: 1pm-10pm (1 hour break) / Full: 10am-10pm (2 hours break, 1 hour each time)
• Location: ION Orchard, IMM, Vivo City, 313@Somerset
• Salary: Starting Salary for Sales Associate $1,900 (after probation $1,950) + Team Sales Commission (guaranteed every month) Average of $400-$1500 + Team Incentives + Attendance Allowance + Personal Incentives.
• Starting Salary for Senior Sales Associate $2,150 (after probation $2,200) + Team Sales Commission (guaranteed every month) Average of $500-$1800 + Team Incentives + Attendance Allowance + Personal Incentives.

Requirements:

• Prior retail experience is preferred, preferably in fashion retail.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job scope:

• Responsible for the sales support in the sales office
• Handle sales enquiries and follow up with the customer Prepare quotation and negotiation
• Monitor and arrange delivery with forwarder
• Order processing through SAP System (material management and sales & distribution module)
• Monitor payment by customer with Finance and customer credit limit
• Monitor the stock level.
• Prepare monthly and quarterly reporting
• Stock ordering with Regional President and Managing Director to the factories

Key Performance Indicators

• Timely administration of day-to-day activities
• Accurate reports and statistical database
• Quality customer servicing and enquiries and complaints handling

Decision-Making

• Response to enquiries and complaints
• Liaising with the Manager in charge on sales orders

Requirement:

• Preferably a Diploma with min. 3 years of hands on experience in customer service.
• Possess good writing skills and good command of English.
• Proficient in MS office application.
• Independent, good interpersonal and communication skills.
• Knowledge of letter of credit is an added advantage.

Email Address: [email protected]

CEI: R1104482

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job scope:

• Responsible for the sales support in the sales office
• Handle sales enquiries and follow up with the customer Prepare quotation and negotiation
• Monitor and arrange delivery with forwarder
• Monitor payment by customer with Finance and customer credit limit
• Monitor the stock level.
• Prepare monthly and quarterly reporting
• Stock ordering with Regional President and Managing Director to the factories

Key Performance Indicators

• Timely administration of day-to-day activities
• Accurate reports and statistical database
• Quality customer servicing and enquiries and complaints handling

Decision-Making

• Response to enquiries and complaints
• Liaising with the Manager in charge on sales orders

Requirement:

• Preferably a Diploma with min. 3 years of hands on experience in customer service.
• Possess good writing skills and good command of English.
• Proficient in MS office application.
• Independent, good interpersonal and communication skills.
• Knowledge of letter of credit is an added advantage.

Email Address: [email protected]

CEI: R1104482

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

· To develop and maintain strong, long-term relationships with key corporate and maritime clients.

· To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

· To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

· To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

· Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirements:

• Min Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field
• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

Interested candidates please send in your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Sonic Recruitment Pte Ltd (Sonic Maid Agency)

Sonic Maid Agency is a branch under our main company, Sonic Recruitment Pte Ltd. We are committed to provide professional services to meet our customers’ needs and expectations in all aspects. Our wide network of scouts and recruiters will ensure that we find the best foreign domestic workers there are in the respective home country.

We are looking for Sales-Oriented individuals who wishes to expand their knowledge and gain credibility working in an employment (maid) agency.

EA PERSONNEL with CEI (Sonic Maid Agency)

Remuneration & Benefits:

• Basic Salary S$3,000 to S$5,000 + High Commission + Attractive Bonus

Work Week:

• 5 days per week

Requirements:

• CEI certification required
• Related sales experience in the industry preferred
• Sales driven, independent and with high self-motivation to source & close sales with minimum supervision
• Good communication skills
• Positive attitude, approachable team player
• Comfortable with indoor sales

Locations:

• Yishun
• Bukit Timah

If you are the one that we are looking for, don't wait anymore.. We welcome you to join our team and grow your career with us.

Please send your detailed resume to [email protected] or via whatsapp at 81883607.

Licence No. 19C9692

Event Sales Manager

Location: Sungei Kadut

Working Hour: 9am to 6pm (Monday to Friday) & 9am to 1pm (Saturday - Report to office only when necessary)

Salary: $3,800 to $4,200 + Commission + Transport Allowance

Interested applicants can also send your resume to

WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Scope

• Building and managing sales team.
• Managing organisational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirements

• Minimum 5 years of working in a same trade and capacity
• Experience in planning and implementing sales strategies.
• Experience managing and directing a sales team.
• Ability to lead a sales team.

• Selling and promoting Life Science related products and services
• Manage existing accounts and develop new accounts in the territory.
• Implement and execute Sales & Marketing strategies to achieve sales objectives.
• Support and understand customer needs while meeting and striving to exceed sales targets
• Develop strong working relationship with Marketing, Technical Support, Customer Support and Production

Job Requirements

• Min Degree in Lifescience/Science related
• No experience needed, training provided

Interested candidates, please submit your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)