Service coordinator cum Admin

Location: MIDVIEW CITY
Working Days: 5 days, Monday-Friday
Working hours : 830am-6pm
Salary: $2500 and above (depending on experience)

Job scope:
*Answer phone calls and enquiries
*Maintaining, Prepare and arrange job schedules
*Liaise with clients & technicians for appoints
*Apply PTWs with Mall managements
*Maintaining client relationships and retention
*Preparing/sending invoices
*Maintaining company clients portfolio
*Tabulate Monthly sales/service reports
*Assist Accts to Follow up and chase payment
*Assist in Contract and quotation drafting

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Jobs Responsibilities

• Sales & Administration documentations.
• Prepare shipping and banking documents
• Liaise with shipping companies, banks, customers and vendors on all shipping and banking documentations

Job Requirements

• Min. 3-5 years of experience in International commodity trading environment
• Experience in SAP ERP system preferred

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

The Opportunity

• Adecco is partnering our client, a famous US Tech MNC
• We are looking for an Online Sales Support
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Ideally E-Commerce background
• Minimum 1 year of related working experience in a sales environment preferred
• Skilled in various computer programs including SAP, Microsoft Office etc
• Good interpersonal skills, multi-task and ability to follow-up.
• Strong team player with an ability to work within a matrix organization
• Good customer service

Job Description

• Provide sales and administrative support to Online team including order management (eCommerce platform and official eShop)
• Support in day-to day orders flow in process, supply chain including but not limited to stock management to customer related queries
• End-to-End flow: Support the key sales support systems/processes (trade-in, eVouchers, etc) required to meet the rapid growth of the business.
• Execute operational tasks through collaboration with internal cross-functional teams and stakeholders, as well as external partners.
• Manage internal communications with both internal and external stakeholders
• Uploading sales report & churning of sales report

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

• Good Career Growth
• Offer job training and Professional Development opportunities
• Location: Central Region

Our client is a the premier provider of branded packaging and product for the luxury segment.

Responsibilities

Reporting to: Production & Development Manager

The Production Specialist is responsible for identifying production solutions and documenting technical details for all packaging productions, in Asia.

• Ensure packaging designs are aligned with manufacturing processes.
• Ensure all raw materials, printing details and production process are documented and executed from sampling to main production.
• Visit mills, printers, and converters to perform suppliers assessments, press checks, quality inspections, lead discussions for improvement, etc.
• Act as key liaison between Production & Development Manager and Suppliers.

Qualifications

• Minimum 3 years of experience in printing and/or production of packaging.
• Good knowledge of printing, hot stamping, paper production, and all-inclusive materials.
• Fluency in Chinese and English to communicate effectively with factories in China.
• Ability to travel regularly.
• Six Sigma certification is ideal.

Other Information

• Working hours: Monday-Friday, 9:00AM-18:00PM
• Salary: $6,000 to 7,000 (negotiable)
• Target starting date: Q4 2024
• Others: Health Insurance, Health Savings Account with company contribution, Wellness Program / Comprehensive training and professional development program, etc

*We would like to inform you that only shortlisted candidates will be notified. Thank you for your understanding.

*EA Personnel Name: Cheon Jeongin

*EA Personnel Registration No.: 23C1740

*EA License No.: R23116971

Job Responsibilities:

1. Business & Operations Performance

• Prepare the financial performance of the programs assigned.
• Represent the company and co-lead with the Program Manager, the Business and Operations reviews with the clients, working with clients to work on new project initiatives and address any gaps in the operations performance.

2. Customer Service

• Work closely with other internal stakeholders to provide quality, pro-active communication to clients’ queries.

3. Operations

• Prepare and monitor assigned clients’ key performance indicators (KPIs) and address the gaps in the performance with the other internal stakeholders like Logistics team, Production team and Quality team to improve and meet clients’ service level and performance.

4. Order Fulfilment

• Ensure all orders are processed in a timely fashion.
• Liaise with freight forwarders to ensure shipment are picked up on time from the regional hub.

5. Billing

• Responsible for the timely and accurate billing to clients for service performed.

6. Projects

• Participate in any projects as assigned by Program Manager from time to time.

Job Requirements:

• Diploma/ Degree in Supply Chain and Logistics Management / Operations Management / Engineering related fields with preference in Industrial Engineering.
• At least two (2) years in an operational/ 3PL environment.
• Experience in the following SAP modules would be preferred - Material Master (MM) / Sales and Distribution (SD) / Production and Planning (PP)
• Excellent customer service skills.
• High level of proficiency in MS Office 365 especially in Excel and Powerpoint.
• Strong problem-solving ability.
• Great team player with strong interpersonal and communication skills.
• Excellent interpersonal and communication skills to both internal and external stakeholders.

Overview

The reinvention of business processes and technology is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization in the rapidly evolving Digital Age.

As a Sales Specialist for Microsoft Business Applications and Dynamics 365 solutions, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The following are the primary responsibilities of the Business Applications Sales Specialist:

• Partner with and lead Account Planning Team on Account Plan for Business Application opportunities, including decision maker identification and solution play selection.
• Partner with other Microsoft solution teams members from the Modern Work, Azure Data Platform, Power Platform and Security teams to design solutions that will provide maximum impact to customers
• Engage with Microsoft’s SI partners to scale the business across your portfolio of customers
• Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
• Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
• Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
• Orchestrate business value + technical solution demos to align with the customers’ desired business outcomes and solution requirements.
• Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
• Actively and regularly engage in sales community calls/channels and share learnings and best practices.

Qualifications

• 10+ years of technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience.

8 years of experience:

• Experience selling CRM, ERP or cloud-based business applications to large enterprise accounts. Developing pipeline through BDM networking, internal collaboration, assessing strategic customer objectives, digital transformation opportunity discovery, and an ability to measure and present incremental and new economic value from solutions proposed.
• Ability to sell connected end-to-end business transformation solutions across business units within accounts.
• Leading/orchestrating sales processes across account planning, opportunity planning, customer decision frameworks, evaluation plans and sophisticated business case discussions.
• Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives.
• Demonstrated accuracy in forecasting business and maintaining pipeline hygiene.
• Strong track record and history of exceeding sales quota.

Deep Understanding of:

• CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value.
• Expert understanding or 5 years’ experience selling into one of the following industries: Public Sector, Healthcare, Government-linked companies.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The MolyCop business currently has 12 manufacturing facilities located throughout Australasia, South and North America, Europe. The business supplies steel consumables, primarily grinding media to the Copper and Gold mineral processing sector. The business has revenues in excess of $1.4Billion and employs more than 1200 direct employees.

MolyCop’s raw material feedstock strategy incorporates a range of supply options including domestic sourcing, make own via our EAF steelmaking facilities located in Canada and importing ~800KT of bar and other traded products. The Singapore trading office is responsible for the sourcing and supply of our imported bar needs.

Role Purpose:

The role supports the Global Freight and Logistic Manager, to ensure our imported bar feedstock needs as defined through our S&OP process, are delivered in full and on-time, as well as the most cost efficient and effective freight and logistics service that leverages our volume, demand planning, mill relationships and market insights.

Role Accountabilities:

1. Assist in negotiating and securing shipment, coordinating with ship owners, brokers, and other stakeholders.

2. Support Freight Manager in managing day-to-day operational, including post-fixture activities and documentation.

· Upkeep cargo readiness and delivery status for all contracts.

· Advising suppliers on vessels ETA and co-ordinate inspections schedule with our QA/QC department.

· Reviewing details on Charter-Party Bill of Lading.

· Weekly reporting to internal stakeholders on ongoing/upcoming shipment.

· Applying COO and co-ordinate CCIC survey application (Indonesia import).

· Submitting shipment advice to internal stakeholders with complete set of documents (BL, switch B/L, Commercial Invoice, Packing List, MTC, COO, Insurance Certificate etc.)

3. Monitor the shipping market and gather relevant data to assist in decision-making processes.

4. Update Open Order record and generate Open Order Summary report.

5. Provide analytical support by preparing reports on market trends, performance metrics, and charter party agreements.

6. Assist in resolving any claims or disputes that arise during the shipment.

7. Participate in meetings and industry events as required.

Requirements:

1. Degree qualified preferred

2. 5+ years in competitively sourcing logistics categories/ Supply chain management, ideally with shipping ex Asia to US/Europe/ Latin America experience.

3. Break bulk and container experience is a must.

4. Strong knowledge of shipping process and documentation.

5. Ability to multitask and work in a fast paced environment

6. Ship Broker / Agent background will be highly valued

7. English and Mandarin language a must ( liaise with Chinese counterparts

8. Good knowledge of Microsoft office and Microsoft D365 system.

9. Excellent communication, negotiation and interpersonal skills.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• Mandarin speaking to work with chinese associates
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

IT Resourcing & Commercials

The successful applicant will be part of the team in Technology Business Management (TBM) Unit. The applicant is responsible for supporting vendor management and procurement processes. This position supports the Technology Group (TG) in its day-to-day management, vendor relations, and strategic procurement activities, while maintaining alignment with organisational goals and ensuring compliance with procurement standards.

Key Responsibilities

· IT Management Support

o Vendor and WOG Engagement: Assist in facilitating engagement between TG and external vendors, as well as Whole-of-Government (WOG) entities, to ensure collaboration and alignment with key initiatives.

o Event and Initiative Management: Coordinate and provide logistical support for TG-hosted events and industry initiatives, ensuring effective execution.

o Office Space and Planning: Contribute to the planning and management of TG office space, ensuring optimal usage for team members and operational requirements.

o Executive Support: Provide administrative support to TG leadership, including scheduling meetings, managing travel logistics, and preparing materials for executive presentations and initiatives.

· IT Resourcing & Commercials

o Vendor Performance and Spend Analysis: Assist in tracking and analysing the performance of TG vendors, ensuring alignment with service level agreements (SLAs) and budgetary constraints.

o Augmented Resource Planning: Support TG’s augmented resource planning by helping with workforce forecasting, allocation, and budgeting to meet project and operational demands.

o Strategic Vendor Partnerships: Contribute to the management of strategic vendor relationships, focusing on dependency management and optimising partnerships to meet TG objectives.

o Procurement and Contract Management: Assist in the management of procurement documentation (AORs, PRs, POs, Contracts), ensuring compliance with organisational standards. Help maintain the central contract repository.

o Demand Aggregation and Bulk Procurement: Support the execution of demand aggregation and bulk procurement processes, ensuring cost-effective purchasing and efficient resource allocation across the TG.

What we are looking for

Requirements:

• 3-5 years of experience in IT operations, vendor management, or procurement.

• Strong understanding of vendor management, resourcing, and procurement processes.

• Familiarity with procurement documentation standards, contract management, and demand aggregation.

• Experience in managing vendor relationships and analysing performance metrics.

• Excellent organisational, communication, and analytical skills.

• Ability to manage multiple tasks and support cross-functional teams in a fast-paced environment.

Key Skills:

• Vendor Performance Management

• IT Resourcing and Workforce Planning

• Procurement and Contract Management

• Event and Initiative Management

• Analytical and Financial Reporting Skills

• Stakeholder and Vendor Engagement

• Actively advising on the promotion of a positive HSE culture to serve the effective implementation of all procedures
• Participate in the inspection of fire extinguishers, slings, guayas, shackles, vehicles, security and emergency systems.
• Analysis and monitoring of preventive action reports
• Advising management on procedures to ensure all facilities comply with policies and legal requirements.
• Liasing with relevant authorities on all matters pertaining to HSE.
• Conduct internal audits, HSE inspection.
• Must be WSHO registered.

• Actively advising on the promotion of a positive HSE culture to serve the effective implementation of all procedures.
• Participate in the inspection of fire extinguishers, slings, guayas, shackles, vehicles, security and emergency systems.
• Analysis and monitoring of preventive action reports (rap).
• Supervise that the ART is prepared and appropriate according to the work activity being carried out.
• Advising Dril-Quip management on procedures to ensure that the Dril-Quip offices, workshops, other premises and all facilities operated by Dril-Quip comply with the policies and legal requirements.
• Advising line management and supervisors of HSE issues.
• Providing assistance regarding Systems of Administration to HSE Department.
• Liaising with the relevant authorities on all matters pertaining to health, safety and the environment.
• Investigate incidents and analyse trends as required as well as providing recommendations and corrective actions where required.
• Liaising with supervisors, line managers and external agencies re: OH&S training and course content (training profiles) and delivering HSE training as determined.
• Evaluating the effectiveness of in-house health, safety and environmental training.
• Maintaining databases and collating consultation documentation for documents contained within the OHSMS / EMS.
• onducting internal audits / site inspections re OH policy / procedure, risk assessments and work procedures. Attending client / company / external audits as required Collating documented evidence for close out of actions on investigation reports, CPAR’s and internal and external ISO audits.
• Must be WSHO registered.

Responsibilities

• Provide hardware/software break-fix support for business-critical systems across various industries, including Hospitality, Healthcare, Government, and Financial sectors.

• Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions.

• Lead and deliver Tech-Refresh projects, ensuring timely completion.

• Mentor and provide guidance to junior team members.

• Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.

• Design and implement new network solutions and/or optimize the efficiency of current networks.

• Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.

• Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.

• Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations.

• Performing Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.

• Report network status and performance to key stakeholders.

Requirements

• Minimum of 4 years of relevant experience in network support operations for large-scale network infrastructure.

• Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.

• Proficient in configuring firewalls, routing&switching and wireless network to maximize network efficiency and security.

• Proven expertise in core switching and routing (CCIE certification preferred).

• Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).

• Practical experience with Huawei NCE Campus/Fabric solutions.(HCIE or HCIP preferred)

• Good project management, configuration, troubleshooting skills

• Good customer interaction, written and oral communication skills

• Ability to work with all levels, and ability to work and contribute in a team or individually

Licence no: 12C6060

Job Scope:

• Management and update of the school website*
• Management and update of e-Broadcast materials
• School event photography and videography*
• School event multimedia editor*
• Assist with management of ICT inventory
• Assist with PA and AVA management
• Assist with deployment of devices (for mass events, MCCA, etc.)
• Assist with loan of ICT equipment
• Assist with provision of ICT services

*denotes key duties

Requirements:

• preferably 1 year or more relevant experience in school or ICT-related environment.

Qualifications:

•  At least an ‘A’ level graduate; or
•  At least a diploma holder in one of the local polytechnics; or
•  At least an ITE graduate (or that of Higher Nitec)

Skills:

•  Basic video editing (any suitable tool / software)
•  Well-versed in MS Office
•  Well-versed in Google
•  Well-versed in Gmail
•  Able to take videos using a video camera
•  Able to take photographs using a DSLR

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Salary: TBA

Location: Choa Chu Kang

Working Arrangement:

• Mondays to Fridays: 8.00am to 5.00pm

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• Engage in professional telesales activities, promptly addressing customer inquiries and proactively resolving issues while anticipating their needs.
• Maintain high accuracy in sales quotations and sales orders, ensuring efficient and timely deliveries.
• Partner closely with the Sales Manager to create and implement effective sales and service strategies, striving to achieve or surpass sales targets for designated products through telesales efforts.
• Candidates with backgrounds in sales, telesales, or customer service are highly encouraged to apply.

Requirements:

• Strong computer skills, including proficiency in Microsoft Office.
• Proven high level of competency and consistent performance as a professional contributor.
• Ability to manage multiple tasks efficiently in a dynamic environment.
• Strong team player with skills in mentoring and coaching team members.
• Excellent written and verbal communication skills, with a focus on customer engagement.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Work Location: Ang Mo Kio

Working Hours: Mondays to Thursdays: 6.45am to 3.45pm, Fridays: 6.45am to 3.15pm (30 mins break)

Contract Period: 1 Dec 2024 to 30 Nov 2025

Job Description

(a) Handle calls, walk-in enquiries, delivery, school mails, parcels dispatch.

(b) Attending to pupils who are unwell in the General Office (GO) and ensuring that the school’s early dismissal procedure is adhered.

(c) Coordinate with Teacher in charge to update weekly school activities in the GO

(d) Pack and prepare materials to be distributed to all classes

(e) Compilation of simple information and statistics using MS Office

(f) Filing and distribution of school correspondences and materials

(g) Provide administrative support during major school events e.g P1 orientation etc

Any other duties as assigned by School

Job Requirement

(a) At least an GCE ‘O’ Level (or equivalent)

(b) Preferably well conversant in both English and Mandarin

(c) At least 3 years of experience providing admin support

(d) Proficient in MS Office

(e) Basic First Aid knowledge

(f) Good communication and inter-personal skills

(g) Good team player with high level of initiative

(h) Good customer service skills

(i) High level of initiative and able to work independently

(j) Mature individual with a pleasant disposition

EA: 22C1322

EAP: R24124011

Scope of Work:

Counter Service to manage stakeholders’ needs

• Front desk duties include attending to the needs of walk-o in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.
• Handle incoming calls professionally and ensure they are answered within 3 rings.
• Issue stationery and loan items and provide guidance to users on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.

Students’ Support

• Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.
• Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.
• Manage parents’ appointments for key personnel during Parents-Teachers Meetings.
• Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.

Other Administrative Support

• Provide administrative support for fund raising events.
• Maintain the orderliness and cleanliness of reception counter.
• Handle adhoc duties and projects assigned by the School.

Qualifications, skills/traits and experience:

- Candidate should possess strong communication and active listening skills, a pleasant, friendly and mature disposition and the ability to thrive in a fast-paced environment.

- Candidates must possess at least a GCE N Level Certificate

- Candidate should preferably have 2 years of experience in frontline customer service.

- Knowledge of MS word and MS Excel will be an advantage.