Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT), Weekend duty as per roster

About the job:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

This position required to do project clearance.

You will be required to perform the following:

• Overall, in-charge of the project with the support of other team members (Conference, logistics, admin, sales, marketing) to ensure the success of the event.
• Drive a sound business model and manage the budget for each edition of the event and to ensure expenditure is managed efficiently.
• Work with client to establish standing operating processes (SOP) for execution of event e.g., approval process, reporting requirements, schedule of meetings etc.
• Work with client to conceptualize, design and execute curated zones for the event
• Budget management will include:
• Propose a detailed financial budget and obtain approval from the client.
• Monitor revenue and expense to ensure that the overall event is performing well financially.
• Work with the Finance department on invoicing and account reconciliation matters for both pre-and post-event.
• Ensure that all expenses processed by both core and supporting functions/departments are in compliance with SOP.
• Coordinating the various committee meetings with client/stakeholders and attending meetings with the client/stakeholders on all progress updates of works done to the lead-up of each edition.
• Liaising with 3rd party contractors working e.g., venue provider, exhibition stand builder, etc, or any other providers contracted by client directly, to drive the overall success of the event.
• Incorporating the sustainability aspects of organising events and actively propose areas on how carbon footprint can be reduced.
• Should there is any direct or indirect issues e.g., venue or event production-related, during the contractual period, you shall be responsible to rectify these issues.
• Conduct and record meetings with client as and when required.
• Client liaison and servicing.

Requirements:

• Degree or Diploma holder.
• Preferably with 3 years of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office.
• Possess experience in organising a virtual and/or hybrid event preferred.
• Strong presentation, interpersonal, communication skills with client-service orientation.
• Possess good planning, organisational and multi-tasking skills.
• Possess good communication & negotiation skills.
• Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

• Supervise and oversee junior team members and review their work product
• Review and draft compliance documents, frameworks and templates, covering all aspects of regulatory compliance
• Analysing and summarising MAS publications and regulatory updates
• Develop training programs, with opportunities to provide training to clients
• Other ad-hoc duties as required

Job Title : GST Assistant Manager / Manager (Account Department)

As a GST Assistant Manager, you will oversee and manage Goods and Services Tax (GST) compliance, ensuring timely and accurate filings in accordance with regulatory requirements. Your responsibilities will include preparing and reviewing GST returns, reconciling tax data, addressing audits and notices, and advising on GST implications for business transactions. You will collaborate with cross-functional teams to ensure alignment with financial and legal standards while staying updated on evolving tax laws. The role demands strong analytical skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities:

• Oversee and ensure the smooth running of GST team.
• Review GST Report.
• Review the accuracy of the tax schemes and the supporting documents of the transactions.
• Review Compilation of GST Report.
• E-filing of GST Return quarterly.
• Conduct GST training.
• Attend to customer’s query of GST compliance issues.
• Liaise with GST consultant.
• In-charge of GST schemes renewal and preparation of ASK and schedules for audit.
• Other responsibilities assigned by the Account Manager.

Requirements:

• Tax / GST field experience of 2-4 years.
• Able to demonstrate leadership skills.
• Self-motivated and able to work in the team spirits. Eager to learn and inquisitive by nature.
• Able to multitask and meet IRAS required deadlines.
• Proficient in Microsoft office (excel, words, powerpoint, outlook).

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Investment Finance & Controllers (“IF&C”)

The Investment Finance & Controllers Team is responsible for deal finance advisory including buy-side and sell-side financial due diligence, portfolio control, treasury and cash management, valuations, investment operations, investment and portfolio accounting, financial reporting, and special purpose vehicle management for GIC’s private investments.

We are looking for a suitable Assistant Vice President to join our Controllers team.

What impact can you make in this role?

You will be part of a team that is an integrated investment service team that partners the business in providing services to support private markets investment.

We are seeking an Assistant Vice President to focus on investment operations. This role involves interactions within IF&C, identifying continuous improvements to our processes, streamlining complexities in our operating model , and ensuring the seamless integration of these solutions into our investment operations. This role works closely with internal and external stakeholders to support finance operations throughout the investment’s life cycle.

What will you do as an Assistant Vice President?

• Review deal activities throughout the investment life cycle, such as setting up investment structures, bank accounts, provision of KYC documents, funding process for investment funding (capital calls, loan drawdowns, etc)
• Review system set up of new deals and ongoing maintenance, etc
• Review ongoing investment activities such as receipts from fund distributions, repayment and interest from private loans, etc
• Drive month-end / year-end closing activities
• Accountable as a process owner for selected processes
• Assist with internal / external audits when required
• Proactively identify areas for streamlining, automation or outsourcing to enable operations to scale
• Participate and drive workstreams independently to support business process simplification and efficiency initiatives
• Respond to information needs of management and internal/external stakeholders
• Provide coaching to new and junior team members

What qualifications or skills should you possess in this role?

• Bachelor in Accounting, Finance or relevant disciplines
• At least 4 years relevant accounting work experience in the finance, accounting or private markets industry (not limited to private equity, private credit, real estate, infrastructure)
• Self-starter who is detail oriented, very organized and pro-active in executing responsibilities
• Demonstrate a strong risk attitude
• Demonstrated ability to multitask, manage and complete multiple priorities on time with minimal direction
• Displays behaviours of self-reliance
• Displays high intellectual curiosity and innovative mindset
• Focuses on delivery excellence and accountability
• Able to work independently to meet deadlines
• Strong stakeholder management skills
• Proficient in Microsoft Office applications

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16011/

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

This role involves:

Day to day, you will be working in project teams or independently, supervised by experienced managers. You will also supervise and provide guidance to junior colleagues on their day-to-day tasks. You will perform a variety of tasks, including computer forensic imaging, investigating digital artifacts, analyzing log files, preparing analysis summaries, writing reports and communicating with clients.

What you will do?

• Oversee projects from start to finish, ensure that the firm's quality and risk guidelines are met and are completed on time and within budget.
• Investigate digital crime, including business email compromise, data theft and cryptocurrency tracing.
• Understanding IT environments to identify sources of digital evidence.
• Collaborate with internal and external clients to understand their needs, preserve and collect relevant data, and provide insights.
• Forensic imaging of storage media from computers, servers, mobile devices as well as data stored on cloud.
• Host forensic analysis of file systems for Windows and Macintosh.
• Mobile analysis for Android and iOS.
• Identify, collect, preserve, process and manage digital evidence for electronic discovery engagements.
• Conducting interviews.
• Prepare detailed reports and documentation to support forensic investigation and findings
• Present findings to clients and colleagues.
• Provide digital forensic trainings to internal and external clients.
• Lead research and development initiatives for the latest forms of digital evidence and forensic tools and procedures.

Requirements:

Technical skills

• Over 5 years of strong experience in using forensic software to identify, collect, preserve and analyse electronic data from laptops, desktops, servers, cloud, backup tapes and mobile devices.
• Strong knowledge and hands-on experience in evidence handling, chain-of-custody, acquisition techniques, and forensic lab practices.
• Extensive understanding of the Electronic Discovery Reference Model (EDRM) and electronic discovery practices.
• Experience with electronic discovery platforms such as Relativity and Nuix.
• Proficiency in coding (preferably in popular languages) and knowledge of database management and SQL. This will help you to automate routine tasks.
• Deep understanding of Microsoft Windows, Macintosh, and other operating systems, with the ability to translate digital evidence artifacts into investigative outcomes.
• Certifications in cloud technologies, computer forensics, and/or electronic discovery are advantageous.

Interpersonal skills

• Presentation skills. You should be comfortable presenting your findings to your colleagues and clients in an interactive manner. KPMG will provide learning opportunities to improve on your presentation skills.
• Reading and writing proficiently in English. Communication and report writing are key areas in this working environment to allow success and impact in delivering outcomes to our project teams and clients.
• Desire to learn and grow. Technology is always evolving, and Digital forensics and incident response procedures adapt to these changes. While you are expected to learn through research and experience, KPMG will provide opportunities to support your desire to learn and grow.
• Leading self. The ability to work independently with little supervision is a necessary skill to support your mid and long-term personal and career goals. KPMG will make necessary arrangements to provide you access to coaching and mentoring.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

We are looking for a seasoned and proactive individual to assist with our CO+I Resilience Validation Program (RVP) initiatives across the APAC region. Our primary objective is to ensure that the established Resilience controls at the datacenters are functioning as intended through rigorous testing and exercising, including periods of change or special circumstances through tactical execution of the CO+I RVP. Collaborate with partners and Microsoft teams to ensure effective design of site-specific test scenarios, proactive identification of gaps, and lead the projects leading to timely resolution of these gaps throughout their lifecycle. This includes partnering across disciplines including physical security, environmental health and safety, compliance, risk management, human resources, and legal. Leverage knowledge of the leader's goals and approach to ensure team activities are aligned with the leader's objectives. Contribute to cross-team projects as needed to meet the changing business environment. Partners with communications teams to land internal content. Gathers information to support development of storytelling content to articulate strategies, results and goals for internal and external forums. Analyzes CO+I RVP performance metrics to support accountability for the team in executing core business activities.

The selected candidate will work as part of a diverse team that focuses on the ongoing refinement and governance of the CO+I RVP tools, strategies, and protocols, ensuring alignment with Microsoft's standards, benchmarks, and best practices. Our goal is instilling a proactive CO+I RVP culture and safeguarding the integrity of Microsoft’s global datacenters for preparation and training to assist in the face of unexpected challenges.

The ideal candidate will have a robust history of understanding, supporting and implementing global CO+I RVP session strategies. They should excel in preparing teams across large enterprises and evaluating the effectiveness of our CO+I RVP through practical drills and real-time incident management evaluation and discussion. Strategic foresight, coupled with a proven track record of achieving set objectives, is crucial. Engaging and guiding stakeholders will be a routine aspect of this role. The successful candidate will not only understand the significance of our current CO+I RVP measures but also assist to craft the future roadmap essential for a rapidly changing company and evolving risk environment. Being an astute program advocate, collaborating with various stakeholders, and influencing without direct authority are key skills for this role. Superior verbal and written communication skills are essential.

Responsibilities

• Oversee and coordinate effective responses to Resilience Validation Program session findings across the region, ensuring capturing details to allow for minimal disruptions to the business in future events.
• Work as part of the team on designing and implementing comprehensive CO+I RVP strategies and protocols tailored to organizational needs.
• Serve as the primary point of contact during Regional RVP sessions, ensuring clear and effective communication with stakeholders, including CO+I employees, leadership, and other organizational partners.
• Regularly evaluate organizational vulnerabilities and potential threats to proactively address and mitigate risks.
• Work closely with various stakeholders to ensure a cohesive approach to CO+I RVP.
• Conduct CO+I RVP training and exercises.
• Assist or Lead post-CO+I RVP session reviews to assess response efficacy, identifying areas for improvement and lessons learned.
• Continuously monitor global and local events, trends, and news to stay informed about potential threats and best practices in CO+I RVP.
• Gather post CO+I RVP session feedback from stakeholders and adapt strategies and protocols accordingly.
• Aid across other resilience pillars as necessary.

Qualifications

Required/Minimum Qualification

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 3+ years of experience in business or technology resilience, risk management or compliance.

Additional or Preferred Qualifications

• Previous work experience with assurance or audit functionality and requirements
• Previous work experience with Continuity & Resilience Datacenter Validation Services
• Previous work experience within Fortune-500 companies
• Bachelor’s degree in Business Continuity, Liberal Arts, Business Administration, Management, Computer Science, or related field AND 4+ years’ experience in reliability, resilience, crisis/incident management, business continuity, risk management, engineering, audit or compliance workOR equivalent experience.
• Disaster Recovery Institute International (DRII) certification (e.g., Associate Business Continuity Professional [ABCP], Certified Functional Continuity Professional [CFCP], Certified Business Continuity Professional [CBCP], Master Business Continuity Professional [MBCP]).
• Business Continuity Institute (BCI) certification (e.g., Certificate of the Business Continuity Institute [CBCI], Associate Member of the Business Continuity Institute [AMBCI], Member of the Business Continuity Institute [MBCI], Fellow of the Business Continuity Institute [FBCI]).

Background Check Requirements:

The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description & Requirements

1. Responsible for the dining experience of guest at Violet Oon ensuring their complete satisfaction from the moment of arrival till departure.
2. This service objective is achieved through proper preparation of all beverages, presentation and cleanliness of the bar. Ensuring compliance to established service standards.
3. Comply with all regulatory rules and regulations of government agencies pertaining to safety and sanitation codes.
4. Ensure beverage sales targets are met through upselling and promoting beverages to guests.

Reduce wastage and spillage.

1. Prepare all mis-en place are completed before operation. e.g. Garnishes, Glassware.
2. Ensure that all equipment is in working condition.
3. Ordering and storing of stock.
4. Performing monthly inventory of equipment and utensils
5. Maintain cleanliness and presentation of bar.
6. Notify the manager on duty on non-availability of beverage products.
7. Up-selling of F&B products while taking orders.
8. Greet the guest in a friendly and warm manner, thank and give fond farewell.
9. Coordinates with manager on all aspects of the event/ function beverage requirements.
10. Ability to respond quickly and accurately to guest requests.
11. Assists the manager to establish maintenance, and cleaning schedules.
12. Performs others duties as assigned.

The Company

This is an excellent opportunity to join a high-profile and reputable industry leader. Due to evolving business needs, we are actively recruiting for a Senior Manager to oversee the treasury operations.

The Role

Reporting to the VP Group Treasury and managing a team, you will be responsible for developing and maintaining the treasury infrastructure including relationship with banks & external service providers, KYC requirements, improvement, automation and digitalization of treasury operations. Other key treasury operations include payment and receipts processing, financial transactions approval and settlements, cash and cashflow reporting, supporting treasury related work for month end closing and year end audits. You will also be maintaining and updating cashflow, funding forecast, work closely with risk management team on updating FX and other financial risk exposure, arrange bank guarantees, LCs and short-term credit facilities. Review capital structure, recommend intercompany settlement or dividend distribution. Review and report financial ratio, treasury performance of the portfolio. Last but not least, to provide mentorship and build a high performing team.

Your Profile

To qualify for this role, you must have a Degree in Accountancy/Business/Finance with minimum 10 years of relevant treasury operations experience from large MNCs. It is essential to have prior supervisory experience. We are looking for a critical thinker with strong leadership, problem solving capabilities as well as an effective communicator.

Apply Today

Please send your resume, in WORD format only and quote reference number GC13119115, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Chia Lan Xian Gina EA Registration no.: R1109282

Newgen seeks a motivated, high-energy sales professional to join our fast-paced, high-growth sales team in Singapore. The individual will be responsible for meeting or exceeding assigned sales targets by independently managing end-to-end sales process to acquire new business from the assigned accounts/market segment. Prior experience of selling enterprise software solutions to the Singapore Public Sector and Government-Linked Companies (GLCs) is a must. The role also requires working with Newgen’s network of global system integrators and Consulting companies who provide a potent sales channel for the organization.

Responsibilities:

· Create detailed, strategic target account plans, including partner/ alliance strategy to establish trusted advisor relationships with prospects, partners and clients to ensure maximum customer satisfaction and repeat business

· Think and research strategically about their client’s business to create and propose compelling solutions using Newgen product and services.

· Leverage Newgen resources to successfully identify and drive sales campaigns.

· Effectively manage a complex sales cycle to a successful close and win business

· Meet and exceed assigned revenue targets on quarterly basis by identifying, developing, and closing opportunities in new logos from Enterprise vertical. Oversee the Billing/ Contracting/ Collection of Payment from the customer as per the agreed terms and timeline (in liaison with internal teams at Newgen)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution setting.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Roles & Responsibilities

Manage daily operation tasks for the company and managed funds, including investor communications, fund operation, trade suport, performance report, etc.

Ensure all operational activities comply with regulations, company policies, and legal standards.

Collaborate with cross-functional teams such as compliance, sales, HR, finance, IT and other departments to ensure seamless operations.

Manage relationships with various external parties including vendors, suppliers, and service providers to ensure quality and timely delivery.

Qualifications

· Degree in finance / business from top university

· Experience in Hedge Fund Company, familiiar with the fund launch / operation process.

· Excellent communication skills in both English & Chinese to deal with potential clients.

You will be involved in leading the planning and implementation of the Automated People Mover (APM) systems for Changi Airport's Terminal 5, set to be one of the world's largest airport terminals when completed.

Job Description:

• Oversee the comprehensive planning, design, procurement, and implementation of APM systems.
• Manage and coordinate with internal teams, external stakeholders, consultants, and contractors to ensure timely and successful project delivery.
• Explore and incorporate the latest innovations and technologies to achieve a world-class APM system for Terminal 5.
• Ensure compliance with all relevant standards and regulations throughout the project lifecycle.
• Monitor project progress, identify risks, and implement mitigation strategies as necessary.

Requirements:

• Bachelor’s degree in electrical/computer/system engineering or a related field.
• Strong analytical skills and innovative thinking.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple tasks in a fast-paced environment.
• 3 to 5 years of relevant experience in APM or rail transportation systems is preferred.
• Experience with signaling systems is a plus.
• Highly motivated, detail-oriented, and capable of working independently and as part of a team.
• This position is a 3-year contract with the possibility of renewal.

We regret that only shortlisted candidates will be notified. By submitting an application or your resume to us, you are consenting to the collection, use and disclosure of the submitted personally identifiable data. We collect and use personal data (including name, address, telephone number and email address) submitted by you for a variety of reasons, including for evaluating job applications, processing information requests, and internal record-keeping of our communications with you. Further information on our Personal Data Policy can be found at www.cai.sg.

Novatek Gas and Power Asia Pte. Ltd., is currently looking for an experienced LNG Technical Manager to join our dynamic team in Singapore, leading the technical team in the shipping group of our growing business within the LNG industry.

Background:

JSC Novatek is the largest private owned gas company in Russia. LNG production is expected to grow rapidly with upcoming LNG projects.

Novatek Gas and Power Asia Pte. Ltd. is the global trading company for JSC Novatek’s LNG portfolio with fast growing LNG volume to trade and deliver.

Main Responsibilities:

• Overviewing existing fleet, assisting in developing future fleet, overview of construction and review of various business cases.
• In-depth knowledge of modern engine technology, BOG management systems and cargo handling systems.
• Experienced in terminal assessments and vetting for allowing trading flexibility of the fleet.
• Communicate with Owners, Charterers and internally as required and to act as the lead focal point for technical matters.
• Responsible to follow up and evaluate the technical budgets of the vessels; incorporating annual budget development, monitoring OPEX/CAPEX spend as well as effectively overviewing dry-docking budgets, performance, and overall expenditure.
• Able to lead the implementation of LNG technical principles and fundamental competencies in the internal operational and trading processes, provide operational and asset lifecycle management support in close collaboration with other parts of the group.
• Overview of site offices or charterer’s representatives at shipyards
• Provide guidance on practical commercial matters.

Experience:

Should have 10+ years from the shipping industry, at least 5 years with LNG with oil major or charterer, with background as a Class I Chief Engineer and technical superintendent. Registered as a Chartered Marine Engineer with IMarEST would be preferable. LNG Newbuilding Experience with and relation with S. Korean Yards will be considered a plus.

Your new company

This is a consulting firm with a strong presence and branding.

Your new role

• Identify and analyze existing products and strategies in order to create innovative business approaches and opportunities.
• Monitor industry trends, competitive landscape, and product design and development in the marketplace to help create innovative product ideas.
• Work with cross-functional teams such as engineering and marketing to transform creative ideas into functional, saleable products and services.
• Conceive new and improved features by working closely with customer-focused teams to understand customer needs and transform them into product initiatives.
• Develop product roadmaps and manage the whole product lifecycle: from inception and prioritizing new features to final delivery.
• Regularly conduct feasibility studies and market research on potential product releases.
• Track metrics post-launch, to ensure products are delivering against key performance indicators.
• Make strategic and data driven decisions to prioritize certain product features over others and adjust as necessary.

What you'll need to succeed

• Proven experience as a Product Manager (at least 5 years related working experience), with a track record of managing all aspects of a successful product throughout its lifecycle.
• Understanding in software development knowledge, can communicate well with customers and development
• Ability to analyze data and iteratively optimize products based on data
• Ability to create and deliver presentations tailored to the audience needs.
• Strong problem-solving skills, coupled with effective communication and adept decision-making capabilities.
• Good project management skills with the ability to balance multiple concurrent projects.
• Experience with driving the product vision, go-to-market strategy and design discussions.
• Bachelor's degree in a relevant field.

What you'll get in return

This is an excellent opportunity to be part of a consulting organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Our client is a leading global real estate company with a diverse portfolio spanning across commercial, retail, residential, and integrated developments. This role is suitable for someone who is looking to supercharge their career and educate themselves on the best practices.

The Senior Centre Manager will oversee the day-to-day operations and strategic management of a retail mall. This role is pivotal in driving financial performance, ensuring operational excellence, and enhancing tenant and shopper experience in alignment with our Client's business objectives.

Key Responsibilities

- Develop and implement strategies to achieve financial and operational KPIs.

- Identify and drive initiatives to increase footfall, tenant sales, and shopper satisfaction.

- Analyze market trends and recommend improvements to keep the mall competitive and innovative.

- Prepare and manage annual budgets, including income, operating expenses, and capital expenditures.

- Monitor financial performance and ensure revenue targets are met.

-Work with the leasing team to optimize rental income through tenancy mix and lease negotiations.

- Build strong relationships with tenants, ensuring open communication and addressing their needs effectively.

- Handle tenant fit-out coordination, renewals, and conflict resolution.

- Collaborate with internal stakeholders (e.g., marketing, leasing, operations) to enhance overall mall performance.

- Ensure smooth day-to-day mall operations, adhering to safety, health, and environmental standards.

- Oversee maintenance, security, and housekeeping to deliver a high standard of shopper experience.

- Identify opportunities for operational efficiency and sustainability enhancements.

- Lead, coach, and motivate the mall management team to achieve performance goals.

- Foster a collaborative and results-driven culture.

Key Requirements

- Bachelor’s degree in Business Administration, Real Estate, or related fields.

- At least 8–10 years of experience in retail mall management, including 3–5 years in a managerial role.

- Strong knowledge of retail trends, tenant mix strategy, and operational best practices.

- Proven track record in financial and team management.

- Excellent communication, negotiation, and stakeholder management skills.

- Proficiency in MS Office; familiarity with property management systems is an advantage.

If you feel this role is suited for you or know anyone who fits, please reach out to Asher Tan at [email protected]

Asher Tan

Reg No: R1988776

EA License No: 20S0075

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Great that you're thinking about a career with BSI!

Purpose of Position

The Business Development Manager is primarily responsible for selling BSI products and services to new and existing customers across a defined BSI product suite. This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business needs and drivers, to position how BSI products and services can enable organisations to improve and manage the sales process to a successful conclusion.

Key Responsibilities & Accountabilities

Sales Process

• Lead and support the BSI focus sectors based business growth.
• Establish network and relationship with the key/global accounts to nurture bigger business potential converted in the big closed won.
• Proactively network with existing customers to sell additional BSI products.
• Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.
• Execute BSI sales process to investigate, explore and understand customer needs in order to sell relevant products/services.
• Investigate relevant resource required and provide a timeline for delivery to meet customer order & solve any customer issues.
• Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.

Sales Tools

• Manage potential through account and opportunity management to develop solid pipeline. Produce accurate sales forecasts in a timely manner.
• Effective use of price book and tools to propose main products and services.
• Use relevant sales/product collateral to illustrate how a range of BSI products meet identified customer needs.
• Accurately and effectively applies standard, commoditized, T&Cs.
• Accurately record sales and order information in the CRM (Salesforce).

Product Knowledge

• Remain up to date with developments in the standards industry and be able explain the standards development process to customers.
• Able to apply product features and benefits to customers’ needs in order to win business.
• Able to apply knowledge of competitors to explain the full business advantages of BSI products.

Sales Skills

• Possess a deeper and wider knowledge of the products/services of BSI and their application to specific customer sets. Use reporting function of sales tools to aid account management and new business development.
• Strong telephone communication with customers. Ability to create effective proposals and produce presentations to customers.
• Accurately define requirements, including buying process, budget, positioning vs competition and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.
• Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities. Able to provide a range of targeted solutions to the customer.
• Accurately summarize customer needs. Identify BSI product or service. Get customer agreement to price and delivery.
• Ability to handle objections. Use knowledge and experience to provide an answer. Gain customer commitment before progressing. Identify high impact issues for customer, give up on those with low value to BSI. Ensure understanding of business and personal value of BSI product/service to the customer.

Sales Management

• Able to plan on a short-term basis (1-3 months) to achieve immediate performance goals.
• Ensure area of responsibility is delivering to plan. Identify & propose changes/solutions to drive & increase targeted delivery.

Candidate specifications

• Experience of running a commercial business unit, including P&L responsibility, preferably in commercial events / training / publishing or related
• Commercial understanding and experience of working with marketing function, including an appreciation of campaign planning and execution through multiple channels
• Commercial understanding and experience of sales function, preferably both tele sales and field sales
• Good influencing / transverse management skills
• Good verbal and written communication skills and an eye for detail
• Be self-motivated, flexible, and have excellent time management/planning skills
• Able to work under pressure
• Willing to travel on business intensively
• An enthusiastic and committed team player
• Well presented with good public speaking
• Business development skill will be considered advantageous

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

Are you an experienced leader with a passion for client success, sales, and investment solutions? Summit Planners Crusaders Pte Ltd, a leading one-stop integrated financial services provider, is looking for a Client Relationship Manager (Investment) to join our dynamic team. If you are ready to take on a leadership role that rewards excellence and offers exciting growth opportunities, we want to hear from you!

Why Summit Planners Crusaders?

At Summit Planners Crusaders, your success is our priority.

Here’s what we offer:
✅ Yearly incentive trips to exclusive destinations.
✅ Attractive bonuses to reward your performance.
✅ Recognition and rewards for your leadership and contributions.
✅ A supportive work environment that fosters personal and professional growth.

Your Role

As a Client Relationship Manager (Investment), you will:

• Lead, mentor, and inspire a team of client relationship executives to achieve and exceed sales targets.
• Build and strengthen lasting relationships with clients, understanding their financial goals and offering tailored investment solutions.
• Develop and implement effective sales strategies to drive business growth and expand the client base.
• Stay up to date on financial market trends, investment products, and regulatory changes to provide expert advice.
• Collaborate with internal teams to deliver seamless financial solutions and ensure the highest level of client satisfaction.

What We’re Looking For

We are seeking a results-driven professional who has:

• At least 2 years of leadership experience in managing teams and driving performance.
• Strong sales and business development skills with a proven track record of success.
• Exceptional interpersonal and communication skills to build trust with clients and inspire teams.
• Educational Qualification: Polytechnic Diploma or higher.
• CMFAS certifications (e.g., M1, M5, M6, or others) are highly recommended and will be an added advantage.

What’s in It for You?

• Access to innovative financial products and resources to empower clients.
• Structured leadership development programs to help you grow and succeed.
• Recognition of your achievements through awards, promotions, and financial incentives.
• Exciting yearly incentive trips to top destinations around the world.

Take Your Career to the Next Level!

If you're ready to lead a successful team, inspire client loyalty, and be rewarded for your efforts, we invite you to apply for this exciting opportunity.

Apply Now by sending your resume and cover letter via Whatsapp +65 8928695 or click the button below.

We are seeking an experienced Digital Product Manager with a strong background in banking domain products, particularly Temenos Transact and Triple A Plus. The role involves leading digital product initiatives, managing end-to-end lifecycles, and ensuring timely delivery of innovative, customer-centric solutions. The candidate will also act as a Subject Matter Expert (SME) to bridge business needs with technical capabilities, driving digital transformation in a fast-paced environment.

Key Responsibilities:

• Product Strategy & Ownership:
  • Define and maintain the digital product roadmap aligned with business objectives and market demands.
  • Lead the ideation, design, and execution of digital banking and wealth management products.
  • Stakeholder Engagement:
  • Collaborate with business users, IT teams, and vendors to gather requirements, define product features, and secure approvals.
  • Serve as the primary contact for clients, ensuring seamless communication and alignment.
  • Implementation & Delivery:
  • Oversee the implementation of Temenos products, including Transact Core Banking and Triple A Plus, for key projects such as migrations and upgrades.
  • Lead interface development, data migration, and system customizations to meet client-specific needs.
  • Agile & SDLC Management:
  • Utilize Agile methodologies to ensure efficient project execution and timely delivery of milestones.
  • Manage the Software Development Life Cycle (SDLC) for product upgrades and enhancements.
  • Quality Assurance:
  • Ensure thorough SIT/UAT testing, defect resolution, and compliance with user expectations.
  • Maintain high product quality through rigorous testing and iterative improvements.
  • Data Migration & Reporting:
  • Manage data mapping and migration processes from legacy systems to new platforms.
  • Develop comprehensive technical and functional documentation, including user guides and test plans.

Requirements:

Educational Background:

• Bachelor’s Degree in Computer Science or a related field.

Experience:

• 15+ years of experience in banking software implementation, project delivery, and product management.
• Extensive expertise in Temenos Transact and Triple A Plus implementations, migrations, and upgrades.
• Proven track record in managing cross-functional teams and delivering complex projects.

Technical Skills:

• Proficiency in Temenos core banking systems and wealth management platforms.
• Strong knowledge of interface design, data mapping, and system customizations.
• Experience with Agile methodologies and SDLC processes.

Soft Skills:

• Exceptional communication and stakeholder management skills.
• Strong leadership and team management capabilities.
• Ability to work under pressure and manage multiple priorities effectively.

EA License Number : 11C4879