As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

Role:

Website Management: Maintain and enhance our website, which includes our chatbot and integrated system. This includes the iterative process of review, refinement and update of existing content as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Stakeholder Collaboration: Work closely with different stakeholders, including external vendors and internal business users to ensure that digital platforms and tools such as our eServices are user-friendly and aligned with customer needs. Develop resources, collaterals and conduct trainings for internal and external customers (where applicable) to adopt our digital tools and adapt to the online processes.

Feedback Management: Collect, respond and analyse user feedback to continuously refine digital services and address issues promptly. This includes both quantitative customer satisfaction ratings and qualitative customer insights from feedback, focus group discussions or quarterly customer service survey.

Qualifications:

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.

Knowledge and skills:

• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

The position offered will be commensurate with the candidate’s experience and suitability.

Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

General Management

• Overseeing operations
• Developing and executing plans to achieve daily and monthly targets
• Manage staff, overseeing work schedules and assigning specific duties
• Create and improve standard operating procedures for service and product preparation
• Oversee venue equipment and facilities management / maintenance
• Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
• Plan and manage activities with the Marketing department relating to sales promotions, events, etc
• Review and analyze sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Human Resource & Financial Management

• Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
• Conceptualizing staff development plans according to the needs of the business
• Determine staffing requirements, interview, hire and train new employees, or oversee those personnel processes
• Setting direction and expectations for the team to achieve team goals
• Implementing training strategies for the venue
• Fully understanding, and ensuring procedural compliance with the Company’s policies

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview.

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing daily operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635
Should your application progress to the next stage, we will be in contact to arrange an interview.

· Take primary responsibility for the customer and act as internal customer owner within assigned accounts.

· Manage and grow relationships to drive expansion and renewals across all solutions and services.

· Responsible for customer solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership.

· Lead the business conversations at C-level.

· Become the reliable point of contact to further strengthen relationships.

· Collaboratively work with extended sales teams, especially Solution, Product and Operations Teams to successfully position the solution and/or service and see the opportunity through to closure.

· Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time.

· Work closely with other in territory counterparts to achieve the shared goal of growth; yet are held accountable for own targets.

· Define target plans, opportunity plans and account plans to support the sales process and data-driven insights.

· Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders.

· Management of periodical vendors’ joint sales opportunities and sales referrals to bridge with Head of Sales for effective sales follow-up with prospective customers in identified industries/regions among Telin Singapore Sales team.

· Maintain a pipeline of leads and achieve sales targets defined by the management in accordance to company’s overall business direction.

· Create comprehensive customer business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.

· Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.

· Lead business negotiations for contracts ensuring deals are risk-free and profitable.

· Align with key stakeholders for Agreements for joint Go-to-market process including, legal, marketing and finance function for formalized resales, brokerage, and sales incentives structures.

· Customer retention and expansion.

· Minimize churn and maximize retention in assigned accounts.

· Actively search for expansion opportunities.

• Bachelor’s degree in any disciplines, preferably in computer science, IT, Telecommunication, Electronics and Electrical Engineering.
• 5-10 yrs of relevant enterprise sales experience.
• Need to demonstrate an impressive track record of enterprise sales.
• Proof of structuring large, multi-year profitable contracts.
• Demonstrate the ability to build strong relationships with customers across all levels.
• Strong experience in networking with senior internal and external people in the specialist area of expertise.
• Experience in managing the entire sales process, contracting process, and legal implications of a deal
• Strong business acumen and negotiation skills to craft solutions that are beneficial to company and customers.
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key.
• Customer-centricity coupled with problem-solving skills.
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans.
• Ability to ask the right questions and tell great stories and have empathy with the customer’s challenges.

Skills & Knowledge

• Good knowledge in enterprise sales.
• Experience in Cloud, Security, Managed Services across domains such as Networking, Collaboration, Data Centres and so on.
• Customer value management and understanding profitability and ratios of customers.

Responsibilities:-

1. Costing & estimation of switchboards, etc.

2. Assist in preparation of quotations, technical data, compiling brochures, catalogues & technical details, layout dimensional drawings, etc... required for submission to clients.

3. Assist Sales Team in following-up for orders.

4. Develop & implement use of computer for costing, estimation & quotations. Set-up and improve on standardised costing method.

5. Check & compare costing / estimation against actual costs for awarded job. Budget planning & control for jobs.

6. Responsible for correct / accuracy of acceptable level in costing.

7. Sourcing of components / parts with assistance from Purchasing Department. for better alternatives, improvements, cost effective, etc. when required.

8. Assist in co-ordination work (internal or external).

9. Take on added tasks / responsibilities as assigned by the superiors

10. Follow the procedures of the Quality Management System for effective implementation and control.

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023, 2024) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

As Assistant General Manager, you will support the General Manager in identifying business opportunities and have direct ownership of the business’ impact and outcomes. As a leader, you will also be in a position to have a lasting impact on people: through shaping the guest experience and nurturing your team.

You'll be in charge of:

General Management

• Drive the overall operational and business performance
• Work with the General Manager to develop goals (commercial and non-commercial) for the venue with clear Objectives and Key Results (OKRs)
• Lead the teams to achieve the OKRs set out for the venue
• Set and communicate clear operating standards
• Ensure that the teams execute based on these operating standards
• Ensures team alignment with the venue’s and group’s mission and values
• Ensure quality, operating, and hygiene standards are met
• Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards

Talent & Financial Management

• Conceptualizing staff development plans according to the needs of the business
• Implementing training strategies for the venue with the support of the Talent Team
• Work with the Talent Team regarding employee movements and performance feedback

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms
Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Key Responsibilities:

• Lead and manage the HR Payment and Claims Team to ensure the timely and accurate processing of HR transactions across all institutions and departments within NUHS, including:

1. Manpower Billing
2. Honorarium
3. Payment Processing
4. Medical Claims, and other related matters

• Ensure the team consistently meets Service Level Agreements (SLA) and Key Performance Indicators (KPI) in accordance with NUHS policies and relevant legislation.
• Analyze and refine work processes to improve team efficiency and overall performance.
• Provide mentorship and coaching to team supervisors and members, fostering personal development and encouraging cross-team collaboration.
• Drive system improvement projects across the HR Group Shared Services (GSS).
• Participate in taskforces to champion HR GSS values, focusing on Quality, Service, and Efficiency.

Requirements:

Experience:

• At least 6 years of experience in HR operations, with a minimum of 3 years in a people management role.

Skills & Knowledge:

• Proficiency in HR systems (SAP SuccessFactors) and MS Office (Excel & Word).
• Familiarity with Robotic Process Automation (RPA) is an advantage.
• Extensive experience in project management.
• Strong analytical skills with a solution-oriented approach to problem-solving.
• Self-starter with the ability to manage a team independently.
• Excellent team player with the ability to excel in a fast-paced environment.

Interested candidates may apply via email to [email protected](indicating Job ID J42046 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (ScienTec Personnel) -11C5781

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job responsibitlies

· 1. Manage full sets of accounts and support day-to-day accounting operations.

· 2. Ensure timely, accurate month-end closing and financial reporting to management.

· 3. Prepare and review closing journals for responsible entities.

· 4. Responsible for preparation and closing of monthly and annual financial statements.

· 5. Responsible for accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation, etc.)

· 6. Coordinate and liaise with internal parties to support the Client’s financial activities.

· 7. Support forecasting and budgeting exercise as per corporate guidelines

· 8. Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required.

· 9. Support and ensure compliance with all finance filing requirements, tax filing requirements, audits, procedures and forms both statutory and internal.

· 10. Assist in new processes and system implementation when required.

· 11. Prepare or review payments for staff claims and vendor invoices.

· 12. Prepare and check bank reconciliations and intercompany postings

· 13. Prepare monthly/ quarterly GST/ VAT reports for filing

· 14. Assist in annual budget process

· 15. Ad hoc duties as assigned.

· Requirements

· Degree in Accountancy, Finance, Business or an equivalent professional certification

· At least 3 -5 years of financial or accountant experience

· Meticulous and able to meet deadlines

· Proficiency with financial software, MS Office

We regret that only shortlisted candidates will be notified.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Responsibilities:

• Overseas finance team day-to-day operations
• Manage cashflow requirements to ensure sufficient liquidity for operations
• Overseas monthly/quarterly and financial year-end process, including but not limited to co-ordination with all Group entities for reporting and preparation of Group financial statements
• Responsible for the Group’s consolidation, financial analysis and business activities reports
• Assist in preparation of materials and reports for Board, Audit and other committee meetings
• Handle tax matters include quarterly GST filling, corporate tax computation and transfer pricing compliance
• Identify weaknesses in internal controls and propose mitigation measures to close the gap and improve control process
• Provide support to improvise processes for smooth application and alignment of ERP implementation
• Liaise with auditors, tax agents and corporate secretary to ensure compliance with regulatory requirements
• Any ad-hoc duties as assigned

Additional Information:

• Posses Bachelor's degree or ACCA or equivalent professional qualifications in accounting
• At least 10 years of relevant working experience, preferably 3 to 5 years of experience in audit / group consolidation
• Strong team player, proactive, committed and able to work independently in a fast-paced environment
• Good knowledge of Singapore Financial Reporting Standards
• Familiar with SGX listing reporting is an added advantage

Job description

• Provide administrative and coordination support to the Sales and Project Management teams

• Collaborating closely with Design and Production departments on site installations and logistics.

• Maintaining strong relationships with stakeholders and clients

• Proposing marketing proposals and ensure smooth execution

• Manage contracts and, when necessary, attend site meetings with clients and consultants, conduct site surveys/measurements, and liaise with regulatory authorities and/or clients on installation, defect rectifications, and maintenance issues.

• Assist with handling and following up on sales inquiries, tenders, and quotations, coordinating with in-house designers on client product design requests, and managing indoor sales inquiries.

• Support the creation of marketing materials, tender documentation, and sales presentation/proposal collateral.

• Generate sales reports based on each project

• Perform general administrative tasks, such as answering calls, along with other duties as assigned.

Job Requirements

• Diploma/Degree of related field

• At least 2 years of relevant experience

• Communication Skills, Having good negotiation skills

• Able to speak in front of large group

• Goal-driven individual

• Capable to work under pressure

• Knowledge in Beauty & Fashion industry is a major plus point (such as cosmetic brands etc)

• Manage the day-to-day operations of the salon.
• Oversee the work of other salon staff, such as hairstylists, estheticians, and nail technicians.
• Ensure that the salon is clean, organized, and well-maintained.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Manage the salon’s inventory of supplies and products.
• Handle customer complaints and resolve any issues that arise.
• Train new staff members and provide ongoing training and development for existing staff.
• Monitor and manage the salon’s finances, including budgeting, bookkeeping, and payroll.
• Stay up-to-date with industry trends and new products and services.
• Ensure that the salon complies with all health and safety regulations.
• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Working days: Monday - Friday

Working hours: 9am-630pm (need to do OT to complete task on certain time)

Location: Jurong East

1. Operational Responsibilities:

• Coordinate daily HR operations, including scheduling, attendance, and employee records management.
• Support payroll processing by ensuring accurate attendance and leave records.
• Handle employee inquiries and provide timely resolutions to HR-related concerns.
• Oversee onboarding and offboarding processes, including preparing documentation and conducting orientation sessions.

2. Project Assistance:

• Collaborate with project managers to understand project requirements and timelines.
• Assist in sourcing and recruiting candidates for project-specific roles.
• Monitor and track the deployment of staff for various projects to ensure smooth operations.
• Prepare project-related reports, such as workforce allocation and budget tracking.
• Act as a liaison between the HR department and project teams to resolve staffing and administrative issues.

3. Communication and Coordination:

• Serve as the point of contact between HR, operations, and project teams.
• Coordinate with external stakeholders, such as vendors and agencies, for project-related hiring or operational needs.
• Maintain open communication with employees and management to ensure alignment with organizational goals.

4. Administrative Support:

• Maintain accurate and organized documentation for operations and projects.
• Schedule and organize meetings, training sessions, and other HR activities.
• Assist in compliance and audit preparations related to operational and project activities.

Requirements:

• Holds a Diploma or higher qualification.
• A team player with strong time management skills to complete tasks efficiently.
• Open to Singaporean candidates only.

Kindly email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description & Requirements

• Supervise and lead the construction team to lay down construction milestone.
• Manage construction activities, ensuring timely and smooth progress of the operations.
• Responsible for implementing the work plan and attending project meetings
• Resolve design site problems encountered during the construction period.
• Producing site progress report to management.
• Monitor and ensure subcontractors comply with specified requirements.
• Identify and comply with all applicable statutory/ regulatory requirements related to project.
• Coordination and sequencing of works of different subcontractors.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks.
• Respond swiftly to work delays, emergencies and other problems.
• Clear communication to external parties including client, subcontractors, consultant, vendor etc on project needs, requirements and schedule by means of daily construction oversight.

Job Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• At least 10-15 Year(s) of working experience in the related field is required for this position.
• Preferrable 10-15 years of project management experience in the high rise projects and mixed development in building projects
• Required Skill(s): leadership, technical, planning, coordination, multi-task
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

Relationship Manager Responsibilities:

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guide their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

Relationship Manager Requirements:

• Degree in management, marketing, communication, or a similar field.
• Experience as a relationship manager, in customer service, or a similar role.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict-resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.

Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

Job brief

We are looking for an experienced Production Manager to organize and oversee the manufacturing of goods. You will be ultimately responsible for the smooth running of all production lines and the quality of output.

We expect you to have deep know-how in production procedures. Ability to direct personnel towards maximum performance will set you apart as a leader. Decision-making and problem-solving will take up a great part of your day. If you are up to it, we’d like to talk to you.

The goal is to ensure an efficient and productive manufacturing process that meets customer requirements.

Responsibilities

· Liaise with other managers and management to formulate objectives and understand requirements

· Estimate costs and prepare budgets

· Organize workflow to meet specifications and deadlines

· Monitor production to resolve issues

· Supervise and evaluate performance of production personnel (quality inspectors, workers etc.)

· Determine amount of necessary resources (workforce, raw materials etc.)

· Approve maintenance work, purchasing of equipment etc.

· Ensure output meets quality standards

· Enforce health and safety precautions

· Report to upper management

Requirements and skills

· Proven experience as production director

· Deep knowledge of production management

· Understanding of quality standards and health & safety regulations

· Knowledge of performance evaluation and budgeting concepts

· Experience in reporting on key production metrics

· Proficient in MS Office and ERP software

· Outstanding communication ability

· Excellent organizational and leaderships skills

· Attention to detail

· Strong decision-making skills and a results-driven approach

Restaurant General Manager Job Responsibilities:

Delivers revenues and profits by developing, marketing, financing, and providing appealing restaurant service; managing staff.

Restaurant General Manager Job Duties:

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

3-6 months contract (Convertible to perm)

Location: Pasir Panjang

Working hours: Mon- Fri 9am to 6pm

Job Scope:

• Serve as the primary point of contact for Building Management, Landlords, and contractors.
• Oversee and manage all aspects of office administration and facilities services.
• Ensure consistency in administrative standards across multiple locations.
• Provide daily support for office facilities, including equipment maintenance and office supplies management.
• Identify opportunities to improve operational processes and reduce costs to enhance efficiency.
• Coordinate renovation and relocation projects with property agencies, landlords, and contractors across various Asian countries.
• Manage vendor relationships, including negotiating prices and contracts, and reviewing facility-related agreements.
• Review and verify quotations and invoices to ensure accuracy.
• Handle ad hoc projects as assigned.

Job Requirement

• 5-8 years of experience in Facilities Management with regional experience
• Proficiency in Microsoft Office Suite
• Strong interpersonal and communication skills
• Independent with detailed mind and hands on attitude
• Adaptable, proactive, and well-organised

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

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We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Wong Kaili (Kylie)| R21100484

Job Description

A project manager is responsible for the direction, coordination, implementation, executive, control and completion of the project while remaining aligned with the strategy, commitments and goals of the organization.

Responsibilities

· Plan and implement projects

· Help define project scope, goals and deliverables

· Define tasks and required resources

· Collect and manage project team

· Manage budget

· Allocate project resources

· Create a schedule and project timeline

· Track deliverables

· Support and direct team

· Lead quality assurance

· Monitor and report on project progress

· Present to stakeholders reports on progress as well as problems and solutions

· Implement and manage change when necessary to meet project outputs

· Evaluate and assess the result of the project

Qualifications

· Excellent communication skills

· Problem-solving and leadership skills

· Project planning, risk management, time management and other project management skills

· Project management qualification (PMP), Certified Associate in Project Management (CAPM), or equivalent experience as a project manager

· Experience in strategic planning, risk management and/or change management

· Proficiency in project management software tools

· Contract negotiation

· Conflict resolution experience

About eGENTIC:

Hey there, welcome to eGENTIC – your global go-to for lead generation, rocking the B2C scene! We're not just a company; we're a force to be reckoned with, and we're on the lookout for a superstar to join our sales team and conquer the Hong Kong market. If you're a dynamic sales manager ready to make waves, keep reading!

Job Description:

As the Sales Maestro for Hong Kong, you'll be the right-hand man in charge of our lead generation ship in the country. We need someone who is not only familiar with Hong Kong but has a sales track record that speaks louder than a rock concert.

What We're Hunting For:

• A market maven who crafts sales relationships with direct customers and advertising/media agencies. Get ready to unleash your creativity and whip up business presentations that leave everyone in awe!
• A true hunter mindset who thrives on connecting with people, a prospecting pro who can cold-call like it's nobody's business. You live for bringing in new business. Generate leads independently from scratch and thrive on turning prospects into partners.
• A sales virtuoso with killer communication and negotiation skills. You close deals, manage expectations, and solve problems like a superhero. You're the architect of country plans that scream sales growth.
• An Individual contributor who takes ownership and can work independently. Identify key prospects, build a strategic sales approach, and let's talk about taking the world by storm! Ideal for someone who is passionate about achieving sales goals,
• A team player who dances seamlessly with every function in the company, contributing to the success of the country team, and supporting your team to greatness.

Qualifications:

• A passion for navigating through Hong Kong and embracing its dynamic market landscape.
• Proficiency in the native languages of the regions to effectively interact with clients and business partners.
• A rock-solid background in sales and business development, with a history of hitting targets out of the park.
• Leadership skills that could rival a rock band manager. Team building and development are your jam.
• The ability to think strategically and execute plans like a chess grandmaster.
• Communication and interpersonal skills that could charm the socks off anyone.
• Analytical and problem-solving abilities are sharper than a ninja's sword.
• Bonus points if you've rocked the lead generation or digital marketing scene.
• Willingness to travel extensively for the role, ensuring hands-on engagement with clients and markets.
• A degree in marketing, business, or a related field – because we like our team educated and ready to rock!

What We Offer:

• A salary that'll make your bank account do a happy dance, plus performance-based bonuses.
• Opportunities to spread your wings and grow professionally.
• A work environment so supportive and collaborative it's practically a family reunion.
• The chance to be a big shot in our North/Northeast Asia expansion.
• A flexible work culture because we know you're a rockstar on and off the stage.

If you're a motivated, results-driven pro with a knack for the Hong Kong market and a passion for sales, we want you! Join eGENTIC and be part of a wild ride delivering top-tier consumer leads to businesses in these regions. This gig is based in the heart of Singapore – let's make some noise together!

We are seeking a senior IT Project Manager to advance digital transformation projects and contribute to significant projects!

• Hybrid working arrangement.
• Agile working environment that fosters continuous learning and growth.
• Competitive salary package and comprehensive benefits provided.

Responsibilities:

• Develop project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Ensure Service Level Agreements for projects are met.
• Manage and execute procurement of IT systems in a timely manner.
• Lead and manage technical projects from initiation to closure, and contribute to project activities, ensuring the projects are executed based on the plan.
• Effectively engage and manage vendors to deliver solutions and services, monitor project progress and performance.
• Identifying and addressing issues or risks proactively to prevent delays or cost overruns.
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
• Facilitate meetings, workshops, and discussions to gather requirements, resolve issues, and make key project decisions.
• Outsourcing and Contract Management to oversee, and manage multiple vendors and external providers of ICT services.

Job Requirements:

• Singaporean only.
• Prior experience of at least 4 years in IT project management.
• Experience in cloud and Microsoft Products (Related certification will be an added advantage).
• Project Management related certification (PMP, CITPM, CSM, etc.).
• Working experience in Agile methodologies (at least involved in several full SDLC).
• Proficient in vendor management activities (security VAPT, Risk Assessments, leading User Acceptance Tests, etc.).
• Prior experience in low code platform, data analytics, cloud, design thinking and service design will be an added advantage.
• Prior experience in Project Procurement and E-services applications/systems delivery will be an added advantage.

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Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781