The Finance & Operations Senior Executive reports to the company founder and general manager (ex-eCommerce Architect at Razer and ex-Digital Marketing Manager at Unilever) and plays a key role in our financial management, accounting and classroom operations. The ideal candidate would be someone who is comfortable to work independently with accounting or finance qualification and experience with an interest to be exposed on the more strategic aspects of managing finances and accounts as an individual contributor. The individual would also be keen to perform operational tasks up to 40% of the time. This is a hands-on role which requires financial prudence, attention to detail and a degree of self-management for our small and fast moving technology-enabled Education startup in Singapore and Malaysia.

Candidates with an accounting/finance qualification or with office administrator experience of all ages are welcome to apply. Only experienced candidates will be interviewed.

The executive will be involved in:

1. Developing and maintaining financial analysis and reporting activities for the company. Including financial modelling and budgetary controls. (30% of the time)
2. Administering and reconciling all general ledgers, tax documents, payroll and accounts receivables/payables reports. (30% of the time)
3. Systemising the financial workflow processes. (20% of the time)
4. Handling administrative and program operations matters with our vendors. (20% of the time)

Specific Responsibilities (Finance Related)

• Develop and maintain financial analysis and reporting activities for the company. Maintain all financial records and files as per accounting standards required in Singapore & Malaysia (consulting our local corporate secretary).
• Prepare finance reports and account reconciliation reports on a periodic basis.
• Ensure maintenance of the general ledgers in SGD and MYR.
• Prepare tax documents for timely filing of company tax in our Singapore & Malaysia entities with our corporate secretaries.
• Manage account payable and receivable activities.
• Support the annual financial audit processes through the preparation of standard reports as well as other custom reports as requested together with our corporate secretary.
• Administer all payroll activities as well as oversee vendor payments etc via PayBoy, Stripe, Xero & PayPal.
• Reconcile monthly general ledger balance, invoices and claims via our payroll software.
• Assist management in contract administration for vendors, partner organisations, instructors and students.
• Assist management in financial modelling and analysis for strategic planning.
• Identify and resolve invoicing issues, accounting discrepancies and other financial related issues.

Specific Responsibilities (Operations Related)

• Coordinate and manage end-to-end operations for training programs, including scheduling, venue arrangements, and material preparation.
• Stationed at client premise on-site for a period of time for program execution with transport and food allowance.
• Optimise onboarding processes for workshops and programs to ensure a seamless participant experience.
• Use automation tools like Zapier and ChatGPT to improve workflow and service delivery.
• Prepare and organise detailed notes with AI tools
• Update our student guide and onboarding emails
• Provide customer or client servicing support via text or email, ensuring prompt resolution of queries.
• Register participants and submit necessary paperwork for SkillsFuture and HRDF claims.
• Oversee logistical arrangements, including delivery and setup of training materials and equipment.
• Ensure lesson materials are printed and sent to local/overseas post.
• Send timely updates and reminders to participants about schedules, materials, and evaluations
• Assist in tracking program budgets, stationery and ensuring cost-effective use of resources.

OUR CORE VALUES

The following eight values define our culture as a company. This is our TEAM PACT.

• Trust in the team: “Own and share your zone of genius”
• Experiment constantly to deliver impactful results
• Attention to detail (attentiveness)
• Management by context
• Passion for education
• Adaptability and flexibility creates flow
• Curiosity leads to revelations
• Teach and document knowledge for sustainability

BENEFITS

• Work Laptop provided (on-loan)
• WFH budget (one-time)
• Annual Mental Health, Dental and Outpatient subsidy (may also be used to purchase personal health insurance)
• NTUC Association & Lifestyle Membership
• Access to free courses from CuriousCore and CC Learning Partners
• 14 days paid annual leave + 4 days self-care leave
• 14 days paid sick leave
• Hybrid work environment (1 or 2 days in office every week)

* Note: Please share your favourite book and previous short courses attended in your application.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

About the Company & Brand Background

Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.

We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.

Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.

Company highlights:

• Grow with us, grow within: We believe in helping our people reach their full potential. In our fast-paced environment, you'll develop personally and professionally, making a real difference along the way.
• Great culture: We believe that open communication, collaboration, and mutual respect are essential for creating a positive and productive work environment. We celebrate success, embrace diversity, and empower each team member to contribute their best.

What We Offer

The versatility and vast opportunities: As a rapidly expanding and dynamic company, you'll experience an environment that fosters quick learning and personal development. You'll be entrusted with significant responsibilities, enabling you to truly influence and drive the business forward.

The steadfastness of an empowering, purpose-driven company: Suu Balm is dedicated to making a meaningful and positive difference in the world. We firmly believe that everyone should embrace their uniqueness with confidence, and our passion lies in developing products that enable people to achieve just that.

The Opportunity:

We are excited to offer a fantastic internship opportunity for 6 months. If you're looking to gain valuable experience and can commit to the full program, we encourage you to apply!

You will be part of a dynamic retail business environment and support sales distribution and brand building activities for channel expansion within Singapore. During this internship, the candidate will also gain good exposure with hands-on working experience to key account management in a local retail FMCG business and deliver brand objectives. This will be a hybrid role where the intern will be require to be on field visits, as well as work in the office.

In this role, your tasks could include:

• Assist in the development of business strategies by using data and statistical analysis to Identify trends and market opportunities.
• Assist with the setup/intergration of new merchandising application
• Work closely with Key Account Manager to ensure successful listing of new products into retail stores
• Weekly/Bi Weekly store visits to check out retail stores & report on competitor’s marketing & retail presence
• Weekly/Bi Weekly store visits to talk to relevant store management to get retail feedback + survey.
• You will also be responsible for any other projects or tasks that may arise.

Requirements:

• Skilled in the use of MS Office tools including Outlook (or related email tool) Excel, Word and PowerPoint.
• Self-motivated and self-starter, with a strong work ethic and a sense of confidentiality.
• Possesses cross-cultural awareness and high emotional intelligence.
• Articulate, with the ability to work in a fast-paced environment.
• Good balance of a professional attitude while having fun.
• Strong desire to learn along with a strong sense of ownership.
• Must be able to commit to a 6-month internship.

About the Company:

Global Angle Pte. Ltd. is a rapidly growing market research start-up company that offers companies world-wide connection to build new knowledge and make informed decisions through a team of expertise. We are presently sourcing for Project Operations Executive (Japanese-Speaking) to join us.

About the Job:

We are seeking a detail-oriented and proactive Project Operations Executive with 2 years of experience in operational roles. The ideal candidate must be fluent in Japanese and possess strong organizational, problem-solving, and communication skills. The role requires a high level of adaptability, multitasking, and the ability to thrive in a dynamic, fast-paced environment. You will be instrumental in managing projects from inception to completion, liaising with various stakeholders, and ensuring the timely delivery of high-quality insights and solutions for clients.

Responsibilities:

• Plan, manage, and execute market research and consulting projects, ensuring timelines and quality standards are met.

• Coordinate with internal teams, external stakeholders, and expert networks to align project deliverables.

• Identify, engage, and onboard subject matter experts to support project requirements while managing relationships to ensure compliance with company and client guidelines.

• Oversee data collection, validation, and analysis processes to ensure the accuracy and reliability of information provided by experts.

• Suggest and implement process enhancements to improve project efficiency and client satisfaction.

• Develop detailed project plans, including timelines, resource allocation, and milestones, to ensure seamless execution.

• Monitor project progress, identify risks, and implement corrective actions to ensure successful delivery within agreed deadlines.

• Coordinate with expert networks and local partners to secure subject matter experts and ensure their alignment with project goals.

Requirements:

• Bachelor's degree of any specialisation.

• Minimum of 2 years of experience in a project operations role within market research or an expert network firm is welcome to apply.

• Extroverted and proactive with strong project management and time-management skills with the ability to handle multiple projects simultaneously.

• Strong written and verbal communication skills in English.

• Business Japanese is preferred due to stakeholders’ management.

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders

Role Description

This is a full-time on-site role for a SOC L1 Analyst located in Singapore.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents
• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents
• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits.
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.
• Independent and capable of working in a high-pressure environment.
• Willing to work in rotational shift environment (including weekends and night shift).

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for an Operations Executive to join our fast growing team. The ideal candidate will be responsible for supporting the daily operational activities, ensuring smooth and efficient operations across various functions, including inventory management, store operations, logistics, and customer service. This role involves coordinating with internal teams and external partners to optimize processes, enhance the customer experience, and achieve organizational goals

You will also be responsible for:

• Operational Support:
  Assist in managing daily operations across retail stores and online channels to ensure consistent and efficient execution.
  Coordinate with store teams to address operational issues, including staffing, inventory, and customer service challenges.
  Monitor and support adherence to company policies and procedures to maintain high operational standards.
• Inventory Management:
  Support inventory control processes, including stock replenishment, transfers, and adjustments.
  Conduct regular inventory audits and reconcile discrepancies to ensure accuracy and availability.
  Collaborate with the supply chain team to forecast inventory needs and manage stock levels effectively.
• Logistics and Distribution:
  Coordinate logistics and transportation activities to ensure timely and accurate delivery of products to stores and customers.
  Manage relationships with logistics providers and monitor their performance to ensure high service quality.
  Assist in optimizing distribution processes and identifying opportunities for cost reduction and efficiency improvements.
• Store Operations:
  Support store operations by assisting with visual merchandising, store layout, and in-store promotions.
  Monitor store performance metrics, including sales, customer foot traffic, and operational efficiency.
  Assist in managing store-level issues and support the implementation of operational improvements.
• Customer Service:
  Assist in addressing customer service issues related to orders, returns, and in-store experiences.
  Collaborate with the customer service team to resolve complaints and enhance customer satisfaction.
  Implement initiatives to improve customer service and operational support.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and effectiveness.
  Support the development and maintenance of standard operating procedures (SOPs) for various operational functions.
  Analyze operational data and metrics to identify trends and areas for improvement.
• Vendor and Supplier Management:
  Support vendor and supplier management activities, including order placement, performance monitoring, and issue resolution.
  Maintain strong relationships with vendors and suppliers to ensure reliable service and product quality.
  Assist in evaluating and selecting suppliers to meet operational and quality standards.
• Reporting and Documentation:
  Prepare and maintain reports on operational performance, including sales, inventory levels, and customer service metrics.
  Document operational processes and procedures to ensure consistency and compliance.
  Assist in preparing reports and presentations for management review.
• Cross-Functional Collaboration:
  Work closely with other departments, including sales, marketing, and finance, to support overall business objectives.
  Participate in cross-functional meetings to provide operational insights and contribute to strategic planning.
  Support special projects and initiatives as required by the operations manager or director.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or a related field.
• 1-3 years of experience in operations, retail management, or a related role, preferably within the fashion or retail industry.
• Strong understanding of retail operations, inventory management, and logistics.
• Excellent organizational and problem-solving skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with retail management software (e.g., POS systems, ERP systems).
• Strong communication and interpersonal skills with the ability to work effectively with cross-functional teams.

It would be great if you have:

• Experience with retail management systems and inventory software.
• Knowledge of visual merchandising and store layout best practices.
• Familiarity with data analysis and reporting tools.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

Audit Assistant Manager/ Audit Manager | Up to $6000 basic | Central

* Excellent career progression

* Client is an established accounting firm

* Monday – Friday | 9am – 6pm

Responsibilities:

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements:

* Min. Bachelor’s Degree or equivalent

* Min. Audit AM/Manager (minimum 4 years experience)

* Advantageous to have experience in handling corporate and individual clients

* Excellent communications & presentation skills

* Ambitious, self-driven, highly motivated & able to work well both individually and in a team

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Our Client

The Talent People is representing our client, a premier hospitality destination in Singapore, tailored to meet the needs of business professionals and corporate clients. Strategically located in the heart of the city, the hotel offers a perfect blend of modern sophistication and operational efficiency. Renowned for its exceptional service and state-of-the-art facilities, our Client is the preferred partner for corporate events, business stays, and seamless hospitality solutions

About The Role

As the Director / Head of Operations, you will oversee the seamless daily operations of our client's hospitality and healthcare facilities. Reporting directly to the General Manager, this pivotal role requires a leader with a unique blend of 5-star hotel management expertise and experience in acute healthcare environments. The ideal candidate will be an adaptable, dynamic professional who can excel in a fast-paced and diverse operational setting.

Key Responsibilities:

• Operational Leadership: Direct and oversee operations across hospitality and healthcare facilities, ensuring exceptional service delivery and operational efficiency.
• Team Development: Mentor and lead department heads, fostering a collaborative and high-performing work culture.
• Guest and Patient Experience: Drive strategies to enhance customer satisfaction in both hotel and healthcare environments, addressing feedback promptly and effectively.
• Compliance and Standards: Ensure adherence to hospitality and healthcare regulations, as well as internal quality standards.
• Strategic Execution: Work closely with the GM to align operational strategies with organizational goals, focusing on innovation and adaptability.
• Financial Management: Oversee budgets, control costs, and optimize resources to achieve financial objectives.

Experience Required:

• Minimum of 8-10 years in Hotel and Healthcare Operations Management, preferable with 3 years experience in a leadership role within a luxury or upscale hotel.
• Experience in acute hospital operations or healthcare service management is highly desireable
• Proven ability to lead and motivate diverse teams, with a focus on employee development and engagement.
• Deep commitment to delivering exceptional guest experiences, with a proactive approach to service improvement.
• Strong understanding of financial management, including budgeting, forecasting, and cost control.
• Excellent analytical and decision-making abilities with a track record of effectively resolving operational challenges.
• Superior interpersonal and communication skills, capable of engaging effectively with guests, staff and other stakeholders.
• Familiarity with Hotel and/or Healthcare Software systems.

Education/Qualification

• Bachelor’s degree in Hospitality Management, Business and/or Healthcare Administration, or a related field.
• Relevant certifications or advanced training in Hospitality and/or Healthcare management is advantageous.

Why This Role?

This is a unique opportunity to merge expertise in luxury hospitality and acute healthcare into a transformative leadership role. If you are an adaptable professional with a dynamic outlook, we invite you to shape the future of operations with our Client.

Candidates can also apply at https://www.linkedin.com/jobs/view/4103106792

The Talent People (24C2589)

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Manager/Senior Manager, Internal Audit is responsible for leading the internal audit function to ensure the effectiveness of risk management, control, and governance processes. This role involves developing and executing a comprehensive audit plan, providing strategic insights, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Audit Planning and Execution:
• Develop and implement a comprehensive internal audit strategy and risk-based internal audit plan.
• Lead and conduct audits to assess the effectiveness of internal controls, risk management, and governance processes and identify areas for improvement.
• Provide strategic recommendations to enhance risk management and governance processes.
• Ensure audits are completed on time and within budget.
• Risk Management:
• Identify and assess areas of significant business risk.
• Provide recommendations to mitigate risks and improve processes.
• Monitor the implementation of audit recommendations.
• Reporting:
• Prepare and present audit reports to senior management and the audit and risk committee.
• Communicate findings and recommendations clearly and concisely.
• Track and report on the status of audit issues and management actions.
• Leadership and Development:
• Lead, mentor, and develop the internal audit team.
• Foster a culture of continuous improvement and professional development.
• Stay updated on industry best practices and regulatory changes.
• Compliance:
• Ensure compliance with internal policies, procedures, and regulatory requirements.
• Coordinate with external auditors and regulatory bodies as needed.

• Chartered Accountant, Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional certification such as CIA, CPA, CISA are highly desirable.
• Minimum of 10 years of experience in internal audit, risk management, or related fields, with at least 5 years leading an internal audit and risk assessment function.
• Strong knowledge of auditing standards, risk management, and regulatory requirements.
• Excellent analytical, communication, and leadership skills.
• Ability to work independently and manage multiple priorities.

Key Competencies:

• Strategic thinking and problem-solving skills.
• High ethical standards and integrity.
• Strong interpersonal and communication skills.
• Ability to influence and build relationships with stakeholders at all levels.

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

What you'll be doing

• Prepare and submit monthly Casemix and Subvention reports, quarterly Financial Performance Reports, and other required financial submissions
• Track, reconcile, and ensure proper accounting of subvention revenue, including following up on cash disbursements
• Assist in extracting and analysing data from public systems and internal data warehouses to support reporting and decision-making
• Help develop data dashboards to present information clearly for management reporting
• Support the National Costing Exercise by gathering data, ensuring accuracy, and applying costing rules
• Work closely with IT teams and vendors to maintain accurate data and support costing processes
• Use the Subvention System to calculate funding allocations for healthcare institutions and ensure timely submissions

What we're looking for

• Diploma level from recognised instituitions in Finance, Business, Economics, or related field
• 2 - 3 years of similar experience
• Basic knowledge of financial reporting and data analysis
• Proficiency in using Microsoft Excel and other data tools

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities

• Support acquisition and marketing campaigns for the bank’s commercial cards to deliver to acquisition goals
• Manage day-to-day operations of the card acquisition process end-to-end.
• Serve as an internal reference for commercial cards product features, operational and technology aspects
• Manage and resolve customer exceptions
• Perform accuracy checks of daily/monthly/adhoc reports
• Handle any other general administration duties and assist in ad-hoc projects as required
• Other ad hoc duties as assigned

Job Requirements:

• Degree holder with at least 1-2 years of relevant working experience
• Comfortable with Microsoft Excel, including experience with formulas and basic functions.
• Knowledge in Payments business, especially credit cards. Experience in a financial institute or in the payments industry is advantageous
• Good analytical, interpersonal skills and problem solving skills with ability to manage stakeholders
• Strong attention to detail and accuracy, independent, self-motivated with good time management

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C511

Working location : Singapore

Role : Manager

Pass to apply : S Pass

Minimum 5 years of working experience in the restaurant as a manager/manager assistant. Being able to handle customer requirements, solving problems, manage staffs.

Age : less than 45 years old

Language : Vietnamese, English or Chinese

SCOPE

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The insumbent provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.

OVERALL OBJECTIVES

• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Supervise the team members on shift. Ensuring that they are well groomed and properly attired to ensure strict adherence to Hotel's standards of quality service
• Build close working relationship and effective communications with culinary team and other departments
• Assist in preparation of the outlet’s budget.
• Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 2 years’ experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures
• Possess strong wine knowledge
• Michelin star restaurant/ celebrity chef restaurant experience beneficial

Marketing Manager duties and responsibilities

Marketing Managers take the lead in their company’s marketing and advertising divisions, overseeing the success of various marketing initiatives. Some of their typical duties and responsibilities may include:

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand
• Brainstorming fresh advertising ideas with senior management
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed