What do you get to learn

Paired 1 to 1 mentorship according to working style
Client visit with mentor to gain broader experience and to experience client’s workplace
Mapped Progression with the Company

Enjoy:

Quarterly events and bonding workshops
Great Team Spirit
Big and cohesive division
Comprehensive Training
Dynamic Working environment
Central Location (at Orchard)
Exciting Opportunities to develop a rewarding career

Job Description

• Responsible to source, evaluate and experiment various recruitment methods to attract, engage and hire potential candidates via various social media platforms, networking events, offline recruitment, infrastructure advertisements, collaterals etc.
• Liaise with multinational corporate clients to provide the best staffing solution in the healthcare industry.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Ensuring solutions meet business needs and requirements
• Proactively establish a set of long-term relationship with clients in the healthcare industry
• Engage in full cycle recruitment process from sourcing, matching, and onboarding of candidates to the best suited job.
• Manage candidates on career progression and employment matters.
• Grow and maintain your own client portfolio.
• Work collaborative in a team to achieve targets

Requirements

• Minimum Diploma/Degree in any discipline.
• Have the passion to liaise with people from all walks of life.
• On Job Training provided.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144
EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Manage day-to-day operations of palliative care services (inpatient and outpatient)

• Monitor, optimize and protocolise operational processes to ensure efficient service delivery and resource allocation.

• Implement quality improvement measures and ensure compliance with regulatory standards and best practices.

• Assist with administrative and secretariat duties as required

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions
• Work in conjunction with Finance to maintain and minimize levels of account receivables
• Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions
• Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team
• Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction
• Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times
• Contribute and actively participate and implement any activities to upgrade and improve service concept and operations
• Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations
• Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarity

Job Requirements:

• Strong interpersonal skills
• Detail-focused and guest-oriented
• Excellent leadership and problem-solving skills
• Strong verbal and written command of English

ACCOUNT MANAGER

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

As an Account Manager, you ensure all aspects of a project or program are successfully delivered to the client. You have experience successfully leading small to medium sized projects and/or assisting in the development and delivery of larger, more complex projects.

You've developed close relationships with clients and are growing as a strategic partner and advisor, managing increasingly complex situations.

You’ll be an organized team player who loves to build strong relationships internally and externally. The ideal candidate loves to problem solve and manage complex projects and logistics in a team-based, fast paced environment.

What you’ll be doing

Great work and client service

• Owns projects and work streams, oversees profitability, and provides ongoing status updates to Account Director and/or client lead
• Manage project process from opportunity brief to strategy development to creative through execution
• Ensure that appropriate measurement metrics are in place to meet client’s business needs
• Ensure clear and timely communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications
• Build relationships with mid-level clients

Growing the Business

• Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules, and staffing plans
• Drive effective solutions for client(s), their industry, organization, and business issues
• Represent the agency, effectively communicating and selling agency ideas and recommending solutions
• Assists new business process and project manages development of capabilities decks and case studies
• Supports new business process and owns development of capabilities decks and case studies

Growing People

• Delegate to, coach and oversee junior team members on execution of all programs

Culture

• Demonstrates an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.

If you can do all that, you have what it takes. It might help if…

• 4 years of relevant experience required.
• Ability to create strong relationships with internal and external teams.
• Ability to multitask and prioritize requests for multiple team members and self.
• Strong project management, organizational and communication skills required.
• Must have problem-solving and time management skills.
• Ability to work effectively in a team environment with diverse perspectives.
• Proficiency with Microsoft Office suite (e.g., Word, Excel, and PowerPoint).
• Self-motivated with excellent problem-solving skills.
• Ability to work in a fast-paced environment under tight deadlines is necessary.
• Maintains composure under pressure and feels comfortable juggling different priorities.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

About the Role:

Do you dream of crafting seamless and delightful experiences for hotel guests? Are you passionate about leveraging technology to elevate the hospitality industry? A leading technology company is seeking a talented and driven Product Manager to join their team and shape the future of guest-centric solutions. In this role, you'll be the driving force behind innovative products that transform how guests interact with hotels, from the moment they book a room to the time they check out.

What You'll Do:

• Become a Hospitality Expert: Immerse yourself in the world of hotel guests. Understand their needs, pain points, and desires to identify opportunities for product innovation.
• Visionary Leader: Develop and champion a compelling product vision that resonates with both internal teams and key stakeholders in the hotel industry.
• Market Strategist: Conduct thorough market research to determine optimal product pricing and positioning within the competitive landscape.
• Product Architect: Translate your product strategy into detailed requirements, user flows, and prototypes tailored specifically for the hotel sector.
• Prioritization Expert: Prioritize product features and development activities based on their potential impact on hotel operations and guest satisfaction.
• Collaboration Guru: Work closely with engineering, sales, and marketing teams to ensure seamless product development and launch execution.
• Growth Driver: Drive product adoption within the hotel industry by building relationships with key decision-makers and showcasing the value of your solutions.
• Customer Advocate: Actively seek feedback from hotel partners and guests to continuously improve and refine your product offerings.

What You'll Bring:

• Proven Experience: Demonstrated success in product management, ideally within the hospitality or technology sector.
• Guest-Centric Approach: A deep understanding of the hotel guest journey and a passion for creating exceptional experiences.
• Strategic Thinker: Ability to develop and articulate product strategies that align with business goals and market trends.
• Technical Acumen: Solid understanding of software development and web technologies relevant to the hospitality industry.
• Problem Solver: A proactive and resourceful approach to tackling challenges and finding creative solutions.
• Communication Master: Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.

Bonus Points:

• Degree in Hotel Management, Computer Science, Engineering, or a related field.

Responsibilities:

· Responsible for the specific industry business develop and sales in local market.

· Prospect, identify, qualify, and target accounts fitting the industry before and after market account profile.

· Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer.

· Meet sales and activity performance goals, including weekly pipeline report by opportunity. Prepare reports and communicate monthly summary of wins, losses, inhibitors and net-new opportunities

· Responsible for customer relationship development and management.

· Collaborate with various practices and functions to ensure local alignment with region / global strategies.

Requirements:

· Candidate must possess at least Bachelor Degree in any field.

· Minimum 3-5 years of sales or account manager experience in ICT industry.

· An expert in client / partner management with cross disciplinary experience in business strategy and account management

· Able to analyze sales performance metrics, have good negotiation skills and the ability to build and foster long-term relationships with customers.

· Solid personal presence to act as an effective influencer and negotiator at the most senior levels of client management

· Excellent understanding of IT strategy, the related issues facing CIOs and their decision processes.

· Successful track record of achieving significant growth in revenues within a major client account.

· Experience of strategic account planning with practical knowledge of developing complex account plans and implementing them.

· An effective communicator, able to provide excellent leadership and motivation for the team whilst working effectively as a team player with the sales and delivery teams.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: Central

We’re looking for a Project Manager to join our S&S APAC Project Management team in Singapore.

As a Project Manager you’ll be responsible for managing projects end to end.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Manage Projects end to end
• Manage customer NPS for the assigned project
• Manage P&L for the assigned project
• Lead a project team of multiple stakeholders for assigned projects
• Manage risks of the assigned project

Your qualifications

• Bachelors / Masters in Engineering or Technology (Electrical, Electronics, IT)
• CAPM, PMP or any other Project Management certifications
• 5+ years' experience in running projects as an independent Project Manager
• Experience in handling commercial as well as technical aspects of the project
• Team leading capabilities

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

• Implement best practices for inventory management and track linen usage to optimize costs.
• Monitor food safety and quality standards in compliance with health regulations.
• Supervise the claims processing team to ensure accurate and timely submissions
• Work with relevant departments to resolve issues and improve work process efficiency.
• Conduct regular inspections and audits to ensure compliance with regulations and standards.
• Lead cross-functional projects aimed at improving operational efficiency
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.
• Ensure all operational practices comply with the Personal Data Protection Act
• Conduct regular audit for staff on data protection policies and best practices.
• Provide essential secretariat support for management meetings

Requirements:

• Minimum Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management
• Able to start immediate or within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong

CEI Registration No.: R2095121

Email: [email protected]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Location: Hougang/ Sembawang

Salary: Up to $5k (Depending on experience)

Working Hours: 5.5 days workweek (Saturday)

Job Scope:

• Assist the Operations Manager in planning and coordinating daily clinic operations activities and resource utilization to ensure efficient and effective management of the clinic.
• Supervise a team of non-executive operations/ ancillary staff.
• Supervise the clinic operation team in establishing effective collaborations with other departments, clinics and service partners to support patient care delivery and implementation of new initiatives.

Requirements

• Min. Degree in any relevant field
• No experience as training will be provided
• Any experience in operations will be an added advantage

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description & Requirements

1.Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties.

2.Perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3.Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4.Manage and oversee operations for the restaurant to ensure smooth operating.

5.Maintain a high standard of personal hygiene and appearance at all time

7.Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

8.Any other ad hoc duties as assigned by the Manager.

Requirements:

1.Minimum 3 years of working experience in F&B industry

2.Able to work under pressure in a fast paced, dynamic and challenging work environment

3.Able to work split shift, weekends and public holidays

4.Customer oriented, service focus, responsible and positive working attitude

5.Good command of English and Mandarin (in order to communicate with Mandarin speaking customers).

Salary up to $4000 (commensurate with experience)

Benefits:

Annual Leave up to 18 days

Medical Reimbursement

Performance increment

Meal allowance

Night transport provided for late night work.

Staff discount

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Develop and maintain strong relationships with corporate clients involving credit facilities, trade finance, cash management, and other corporate banking services understanding their needs and objectives.
• Identify opportunities to cross-sell and upsell banking products to existing clients, maximising revenue generation.
• Analyse client financials, assess risk, and propose appropriate banking products and services to meet their needs.
• Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio.
• Executing transactions in a timely and efficient manner in line with customer expectations.

skills and experience required

• Bachelor's degree or higher, preferably in Business or a related discipline.
• At least 5 years of experience in corporate banking.
• Strong business acumen and market awareness, with the ability to identify and capitalize on business opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description

• Assist in managing daily operations of the hotel club, including the front desk and guest services,
• Ensure that all facilities are clean, well-maintained, and meet quality standards.
• Coordinate with maintenance and housekeeping to address any issues promptly.
• Address guest inquiries, concerns, and complaints in a professional and timely manner.
• Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
• Promote club services and amenities to guests.

Reqiurements

• Strong leadership and interpersonal skills.
• Excellent communication and customer service skills.
• Ability to multitask and manage time effectively.
• Problem-solving skills and the ability to handle stressful situations.

Job Description

• Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
• Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
• Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
• Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
• Assist with all annual performance management plans and employee reviews.

Job Requirements

• Minimum 3 years of experience in hotel housekeeping environment
• Strong organizational, managerial and communication skills
• Experience with hotel PM, Opera Cloud is desirable

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

YMCA of Singapore

JOB SUMMARY

At YMCA of Singapore, the International Service Programmes department collaborates with our regional partners to reach out to underprivileged communities in developing countries through development projects which focus on infrastructure, healthcare, sustainability and education. Each year, more than 1,200 youths are empowered to be community champions through one of the many projects carried out in countries such as Cambodia, Laos, Nepal, Philippines, Thailand, Vietnam and more.

You will lead the youths to participate and contribute as community champions in assigned development projects. You will pave the way for smooth project execution, community engagement and leadership development.

RESPONSIBILITIES

• Identify and connect assets to develop and sustain partnerships with overseas partners, to co-create and curate service-learning opportunities.
• Coach, mentor and assess student leaders, enabling the students to meet the learning objectives specific to the overseas service-learning experience.
• Guide the volunteers for each phase of the YEP journey and coordinate collaborations between the volunteers and overseas host partners.
• Design, develop and conduct risk assessment, and ascertain that the trips/environment are safe and conducive.
• Coach, manage and develop the ISP staff team, empower them to take responsibility for their jobs and goals.
• Manage the administrative duties (data management, budget, procurement etc) generated in fulfillment of the scope stated above.
• Travel is expected.

JOB REQUIREMENTS

• Bachelor’s degree in any related field from a recognized University
• At least 5 years of relevant work experience in youth engagement or community development
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• A resourceful team player with initiative and interpersonal skills, and ability to build partnerships and relationships in a multi-cultural environment.
• Able to work well with others in a deadline-driven team environment and manage multiple tasks.
• Experience in teaching, curriculum design and development will be an added advantage.

Job Title: HR and Admin Manager

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources practices and processes. This role involves managing recruitment, employee relations, performance management, training and development, and administrative tasks. The HR and Admin Manager ensures the smooth running of the HR department and contributes to its growth and effectiveness in supporting the overall business strategy.

Key Responsibilities:

Human Resources Management:

• Recruitment and Staffing:
• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.
• Employee Relations:
• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.
• Performance Management:
• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.
• Training and Development:
• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.
• Compensation and Benefits:
• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.
• HR Policies and Compliance:
• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Administrative Management:

• Office Administration:
• Oversee the daily operations of the office, including facilities management and supplies.
• Ensure a safe, clean, and efficient working environment.
• Manage vendor relationships and service contracts.
• Records and Documentation:
• Maintain accurate and up-to-date employee records and HR documentation.
• Ensure confidentiality and security of employee information.
• Prepare and submit required reports and documentation to regulatory authorities.
• Event Planning:
• Organize and coordinate company events, meetings, and functions.
• Manage logistics, budgets, and vendor relationships for events.

Qualifications:

• Education: Degree or Diploma in Business Administration, or a related field.
• Experience: Minimum of 5 years of experience in HR and administrative roles.
• Skills:
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.
• Problem-solving and decision-making abilities.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

SENIOR ACCOUNT MANAGER

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

As a Senior Account Manager, you ensure all aspects of a project or program are successfully delivered to the client. You have experience successfully leading medium to large sized projects and assisting in the development and delivery of larger, more complex projects.

You've developed close relationships with clients and are growing as a strategic partner and advisor, managing increasingly complex situations.

You’ll be an organized team player who loves to build strong relationships internally and externally. The ideal candidate loves to problem solve and manage complex projects and logistics in a team-based, fast paced environment.

What you’ll be doing

Great work and client service

• Owns projects and work streams, oversees profitability, and provides ongoing status updates to Account Director and/or client lead
• Manage project process from opportunity brief to strategy development to creative through execution
• Ensure that appropriate measurement metrics are in place to meet client’s business needs
• Ensure clear and timely communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications
• Build relationships with mid-level clients

Growing the Business

• Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules, and staffing plans
• Drive effective solutions for client(s), their industry, organization, and business issues
• Represent the agency, effectively communicating and selling agency ideas and recommending solutions
• Assists new business process and project manages development of capabilities decks and case studies
• Supports new business process and owns development of capabilities decks and case studies

Growing People

• Delegate to, coach and oversee junior team members on execution of all programs

Culture

• Demonstrates an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.

If you can do all that, you have what it takes. It might help if…

• 6-8 years of relevant experience required.
• Ability to create strong relationships with internal and external teams.
• Ability to multitask and prioritize requests for multiple team members and self.
• Strong project management, organizational and communication skills required.
• Must have problem-solving and time management skills.
• Ability to work effectively in a team environment with diverse perspectives.
• Proficiency with Microsoft Office suite (e.g., Word, Excel, and PowerPoint).
• Self-motivated with excellent problem-solving skills.
• Ability to work in a fast-paced environment under tight deadlines is necessary.
• Maintains composure under pressure and feels comfortable juggling different priorities.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

[What the role is]

You will be part of a team that is responsible for upholding proper procurement governance in NEA. You will facilitate procurement activities by departments while ensuring that government and NEA procurement policies and guidelines are applied accordingly and standards of integrity and transparency are upheld throughout the procurement value-chain.

[What you will be working on]

You will support the procurement functions in NEA by carrying out the following activities:

• Pro-actively engage users to identify demand aggregation or other procurement levers
• Develop category strategies through spend analysis and drive strategic sourcing with users to address their procurement needs
• Provide procurement advice to users for all stages of procurement cycle
• Review tender/quotation documents to ensure that they are drafted in compliance to Instruction Manual (IM) (Procurement), NEA’s procurement policy and guidelines and optimise the spending for NEA
• Review tender/quotation evaluations to ensure value for money, fairness and transparency and compliance with IM (Procurement) and NEA procurement policy and guidelines
• Review post-award contract documents to ensure proper contract management and governance
• Improve outreach and facilitate dialogue among procurement community and users in NEA
• Improve the procurement processes, systems and governance framework in NEA to optimise the procurement expenditure and operational efficiency

[What we are looking for]

Job Requirements:

• Relevant experience in procurement management and good understanding of the Government IM on Procurement will be advantageous. Fresh graduates with great passion for procurement are welcome to apply.
• Possess an inquisitive mind on how to derive more value from each purchase
• Good analytical, interpersonal, writing and presentation skills
• Performance driven, result oriented with an attention to details and accuracy
• Have a passion for procurement work and able to adapt to changes and work well under tight deadlines
• Able to work well as team player and as an individual
• Proficiency in IT skills (eg. MS Word, Excel, PowerPoint, etc)
• You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Manager--Category-Management-and-Services-Department-1----Contract_JR-10000028581

Our client is a leading international financial institution specializing in private wealth management, offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal, and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews, and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance, Business or a related field.
• At least 5 years of relevant experience in private banking, wealth management, or financial services.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Basic proficiency in Chinese is required to read documents, write emails and communicate with Chinese-speaking stakeholders.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716