Operations Executive (Customer Service)

The Operations Executive (Customer Service) is responsible for the execution and control of the full spectrum of customer support functions - customers’ order processing, delivery management and order management.

Responsibilities

1) Order Processing

• Perform shipment coordination for export orders with inter-companies and overseas customers.
• Acknowledge customer's order (if required), entering order into system, invoicing, establish the most cost effective and efficient delivery arrangements with the necessary documents (eg. Certificate of Analysis / Compliance and end user license etc).
• Rectify customer's feedback on ordering, billing, deliveries discrepancies, and complex problems which require independent action to correct and/or prevent.
• Manage sales team enquiries (such as stock availability) and customer delivery coordination of orders and follow-up.

2) Shipping Documentations

• Prepare shipping documents for export and drop shipment orders, include inter-company sales.

3) Customer Relationship Management

• Manage key accounts program with sales team, maintain the relationship with customers.

4) Compliance and Best Practices

• Update all relevant SOPs (new and/or existing) as assigned.
• Responsible for putting to effect work process improvements in accordance with SOP.

5) Reporting

• Monthly reporting (AR Aging above 90 days, KIV PO and Expiring Inventories within 6 & 9 Months for Follow Up Plan).
• Maintain an effective reporting system to ensure minimum error in operations and advocate cost-saving measures to maintain a lean management philosophy.
• Ensure KPIs meet accordingly for self and the team members.

6) Others

• To participate in digitalization transformation projects as assigned.
• To perform duties as and when assigned by the management.

Pre-requisites:

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

As a Senior Scientific Officer, you will be tasked but not limited to planning and executing the grant-making process, annual budgeting, exploring funding opportunities, and managing documents and deadlines. You will need to provide consultation and administrative support to Programmatic Theme Leads, Principal Investigators and other faculty on operational and grant related matters. You will serve as liaison with NUS research offices, Office of Legal Affairs, Industry Liaison Office and external funding agencies on issues of intellectual property, project and research collaboration agreements, MTAs, NDAs, etc. You will also be working closely with the Outreach, HR and Finance department on grant administrative and research events.

Duties and Responsibilities

Research Grant Management and Coordination

• Assist with grant applications and managing the review process with proper documentation on IRB/ DSRB, IACUC ethics/safety & risk protocols, regular progress/ appraisal/ other research regulatory requirements
• Promote the development of external funding strategies for research, academic projects, and institutional priorities
• Provide resources and assistance to faculty, staff, and administrators in searching for external funding opportunities, budget preparation and updating biosketches of Principal Investigators
• Assist with preparation and submission of requests for external funding, including grants, sub-awards, and contracts
• Ensure that policies and procedures for compliance with research-related regulations are up-to-date and reviewed regularly.
• Provide bibliometrics on research grants as required

Research Program & Project Management

• Provide strategic input for the development of proposals for project and budgeting
• Develop, manage, and evaluate research themes through direct collaboration with Principal Investigators, clinicians and Theme Leads to strengthen the strategy for each of the projects and coordinate these toward building a cohesive program
• Coordinate the development and maintenance of effective research themes group communication systems
• Preparation of budgets for research grants, virements and tracking of grants
• Planning and scheduling of research meetings, writing meeting minutes and coordinating research/other meetings as well as following up decisions made and other necessary actions as required
• Ensure good and tidy document housekeeping and timely correspondence:
  Maintain letters of award, approvals, amendments, etc.
  Maintain grants data and progress reports

Qualifications

• At least PhD in Life Sciences, Medicine, or related field
• Preference will be given to candidates with experience in:
  Science Project Management
  Research Grant Management or Administrative
  Scientific legal matters e.g., MTA, service agreements, RCA, patent filing etc.
• Able to work independently, effectively and a good team player
• Proactive, meticulous, analytical, resourceful and organized
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
• Excellent writing and reporting ability
• Excellent communication and presentation skills
• Proficient in Microsoft Suite (including Word, PowerPoint, Excel, Outlook, and Teams), Adobe and Zoom applications

• Gaming/IT/Tech MNC
• Chinese MNC expanding overseas
• Able to work independently

Responsibilities:

1. Manage bank and cash-related activities, including reconciling accounts, overseeing daily receipts and payments.
2. Review and process staff reimbursements, local payments, ensuring compliance with company policies and government regulations.
3. Execute daily accounting processes and reconcile intercompany transactions, ensuring accuracy and effective internal controls.
4. Generate financial management reports, conduct data analysis, and oversee financial budget management and planning.
5. Prepare financial reports and collaborate with audit processes.
6. Demonstrate proficiency in tax knowledge, coordinating with tax service agencies.
7. Independently oversee financial operations for the company in Singapore.

Requirements:

1. Bachelor Degree in finance or accounting or related major, CA/CPA/ISCA is preferred;
2. Minimum 3 years accounting related experience
3. Financial experience in gaming/internet service industry is preferred;
4. Self-initiative, communication skill, improvisation skills, capability for teamwork.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

The Lee Kuan Yew School of Public Policy is looking for an Assistant Manager for the Thought Leadership and Strategic Communications team. The incumbent's scope of work will support content development to enhance brand awareness and stakeholder engagements as well as manage media and related engagements for the School. Including, experience in leveraging analytics to strengthen brand, and managing turnkey project budgets for tracking and reporting.

Job Description

- Build and support the website content initiatives and strategies to drive traffic, engagement and leads of digital hubs within the School’s thought leadership platform (http://global-is-asian.nus.edu.sg/) and supporting social media channels
- Identify content that supports the School's positioning and Thought Leadership, and manage the content calendar to ensure regularity of deliverables
- Conceptualise visual assets to further enhance thought leadership content build
- Handle queries from the media and build media engagements for the School’s reputation and public awareness initiatives
- Coordinate across functional teams and faculty to collaboratively deliver an effective content branding strategy on website content build and editorial plan
- Develop and maintain editorial governance in key messaging that is consistent with the School’s mission and vision through web content and media engagements
- Manage third-party partnerships and content collaboration that supports the content build online in various formats (articles, videos, infographics, podcasts)
- Track and analyse analytics in website and social media channels to identify opportunities and enhance performance in content branding strategy
- Manage project budget against overall content efforts to demonstrate effective allocation and further amplification strategies for thought leadership.

Qualifications

- Possess a Bachelor Degree or higher in Mass Communication, Media studies, Business Administration, Marketing, or Economics (or equivalent).
- Possess over 6 years of relevant working experience, preferably in managing website content, media and editorial work, and/or public relations
- Possess an editorial mindset and production skills to create content across a diverse range of topics relevant to the School and to the School's target audience; in varying formats (podcast, video, infographics)
- Team player and innovative thinker, a self-starter with problem-solving skills; committed to building key relationships across stakeholders to positively influence business results through digital channels
- Possess a strong analytical mindset to identify new opportunities and drive growth of content platforms
- Possess good interpersonal skills; strong written/editorial and verbal/presentation skills
- Possess strong project management skills; able to manage digital content agencies and internal stakeholders at all levels in a complex and dynamic environment to drive projects

Responsibilities:

• Will be fully responsible to structure the acquisition and coordinate the actions of all other Procurement organizations and actors for the relevant bids and projects
• Will commit the Procurement Function, promote category strategies
• Must be involved upstream in the solution definition to ensure solutions fit with the Bids & Projects and customer needs and drive competitiveness
• Will be responsible to reach the objectives of the Procurement function for the offers and the projects (Total Cost of Ownership, Cash, goods & service availability and quality).
• Will drive and follow through activities related to competitiveness related to procurement and support design to cost approach, challenge Make team buy strategy.

In Bid Phase:

• Represent procurement as part of Bid team in BKO, Estimate review, CCR, and all gates per the Bid Plan
• Analyze the customer’s needs and context and then setting out the expectation to Category Team
• Carrying out the overall assessment of the purchasing R&Os
• To collapse and to optimize acquisition needs to meet the objective of each bid
• To assess the viability, defines strategy, consolidates from all Category team through Acquisition Management Plan (AMP)
• Deliverables of AMP and Procurement strategy through Procurement summary sheet and Procurement Executive summary according to Bid Plan
• Upon award at Bid Gate 3, to handover to Project APM if any. This includes introduction of the project content and transferring of all relevant up-to-date Bid purchasing information.
• Lead and Participate lessons learnt sessions on Acquisition matters if required for experience to gain and improve PSS effectiveness/competitiveness and evolution over the course of the bid phase.

In Project Phase

• Oversee the subcontracts, act as the interface between Procurement and Project on all acquisition matters.
• Formulate and prepare the AMP to incorporate all the latest changes.
• Lead and coordinate all acquisition activities associated on make, team or buy.
• Monitor subcontractors’ progress
• Work closely with Category team in the securing the material to ensure that project milestones are maintained.
• Manage risk, track and analyze budget gap to ensure that all products/services acquisition are within budget/EAC.
• Make timely and routine escalation to management as appropriately on acquisition irregularity (justify and highlight cost/schedule impact due to scope creep).
• Develop mitigation plan to address any impact due to these gaps.
• Lead all acquisition cost reduction initiatives, execution of these plans and track its result on a routine basis.

Requirements:

• University Degree in Business Administration, Engineering, IT or related
• Fluent in English
• Experience in project nature environment, preferably in low volume, high mix environment
• Good knowledge in Tactical and strategic supplier management
• Project Management / PMO experiences.
• Familiar in Information and Communication Technology (ICT), Security and Cyber related topics and experience in managing installation companies would be an added advantage.
• Familiar and experience with Power BI and other Microsoft office.
• Knowledge of SAPbyDesign will be beneficial.

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe.

We arerecruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

Responsibilities:

• To act as technical regulatory expert within the Regulatory team
• To lead and execute projects with clients, external partners and internal stakeholders
• To deliver, coordinate and/or review technical reports, presentations and other client’s deliverables
• To detail regulatory outcomes of the above assessments during teleconference or in face-to-face meetings
• To identify internal areas of improvement and propose best practices to the team

Profile Required:

• Relevant degree in Pharma, Life Sciences or equivalent
• Min. 8 years experience related to responsibilities including regulatory compliance, labelling, claims, advertising, registration processes, import/export requirements, contaminants/microbiological/pesticides aspects
• Experience with decentralized clinical trials would be a plus
• Detailed oriented and able to handle regulatory information and submissions with high degree of accuracy
• Ability to create effective and lean powerpoints
• Skilled in human interactions within multicultural teams, including ability to challenge other experts when deemed justified
• Has experienced managing APAC, Europe, US or LATAM projects
• Good track record on Project Management
• Enjoy working for innovative companies in challenging and demanding environment
• Ability to plan multiple priorities concurrently
• Able to interact efficiently with senior audiences
• Organized, analytical and result-oriented individual who enjoys a fast-paced entrepreneurial environment
• Industry experience would be astrong plus

Others:

• Ability to embrace and engage in digital and AI strategy

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Assisting the Customer Success Manager, working closely with stakeholders, project managers, and team members to ensure the successful planning, execution, and delivery of projects. You will develop and execute plans to enable staff to fully leverage Microsoft 365 packages in order to improve their personal productivity and team collaborations. You will also contribute to the successful execution and delivery of projects by effectively planning, coordinating, and managing all project-related activities. Driving project success, manage risks, and ensure stakeholder satisfaction throughout the project lifecycle.

Responsibilities

• To improve staff personal productivity and team collaborations within the organization, this role encompasses various aspects, including training, support, optimization, security, usage monitoring, collaboration facilitation, integration, and continuous learning.
• Oversee and manage various IT projects within the organisation for enterprise applications and corporate desktop services.
• Plan and conduct training sessions, workshops, and presentations to educate staff on the features, functionalities, and best practices of Microsoft 365 packages. This includes creating training materials, organizing training sessions, and providing ongoing support and guidance.
• Monitor and evaluate usage: Track and analyze staff usage and adoption of Microsoft 365 packages. Generate reports and insights on usage patterns, trends, and areas for improvement. Collaborate with relevant stakeholders to address any gaps and promote continuous learning and development.
• Develop and maintain comprehensive project plans, including defining project scope, objectives, deliverables, and resource requirements. Create detailed project schedules, milestones, and task dependencies.
• Facilitate communication and collaboration among cross-functional teams, stakeholders, and project members. Ensure effective information flow, timely decision-making, and issue resolution throughout the project lifecycle.
• Identify potential risks or issues and implement mitigation strategies.
• Ensure comprehensive documentation of project activities including project plans, progress reports, change requests, decisions, and outcomes.
• Prepare progress reports to stakeholders & MT, highlighting key achievements, risks, and issues.
• Facilitate project closure, including conducting post-project reviews, capturing lessons learned, and identifying opportunities for future improvement.

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) with 3 to 5 years of working experience
• Proficiency in Microsoft 365 packages, project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA). Professional certifications in project management (e.g., PMP, PRINCE2) are highly desirable
• Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Knowledge of industry-specific software and tools related to desktop operations is a plus
• Strong analytical, organizational skills and problem-solving abilities and a keen attention to detail to identify and resolve project issues
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment

Resposibilities :

- Responsible for facilitating order management transactions

- Creating sales order, delivery orders and coordinating distribution and shipment efforts using SAP system

- Issues purchase orders and liaise with overseas suppliers to ensure smooth delivery of shipments

- Generation reports and provide general support to other departments

- To assist sales account managers in trade processing and/or customer servicing as needed

- Review and proactively seeking improvements to current operations

- Participating in implementations of new Operational Excellence Initiatives

- Perform other administrative duties as assigned

Requirements :

- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma/Degree in any field.

- At least 1 Year of working experience in the related field is required for this position.

- Experience using SAP is an advantage

- Proficiency in Microsoft Word, Powerpoint and Excel

- Good oral and written (English), as well as organizational skills

- Optimistic in approaching/solving issues

- Able to work independently

- A good team player who is proactive and meticulous

• Position: Account Manager – Conferences(CAREER ADVANCEMENT/GOOD COMPANY/GOOD BOSS/GOOD WORKING ENVIRONMENT)
• Location: 1 min walk from Bras Basah MRT station
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6000 + Performance Bonus + Travel Allowance + 14 Days Annual Leave + Medical Benefits and Annual Check-up + Online Learning Portal for self-development + WFH Opportunities
• Duration: 1 Year Contract (RENEWABLE/CONVERTIBLE TO PERMANENT)
• Industry: Digital Media Marketing
• Career Advancement: YES

Responsibilities:

• Overseeing the acquisition and management of key accounts in the Asia Pacific
• region.
• The manager will receive assistance from specialists across various functions to deliver comprehensive services aimed at ensuring the success of scientific conferences and events.

Requirements:

• Tertiary education in hospitality, marketing, or related fields.
• Minimum 3-5 years of experience in a creative agency or hospitality sales, with a
• preference for prior involvement with clients in the medical industry.
• The capacity to handle and supervise the creation of proposals and budgets for
• pitches and requests for proposals (RFPs) from clients, requiring an understanding of event/project budgets and operations across various event types.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Program Manager / Scrum Master

As a Program Manager / Scrum Master, you will play a pivotal role in planning, executing, and delivering complex projects within our organization. You will work closely with cross-functional teams, fostering a collaborative environment that encourages agility and innovation.

Key Responsibilities:

Project Planning and Execution:

• Develop and maintain comprehensive project plans, ensuring alignment with organizational goals and objectives.
• Lead and coordinate project teams, ensuring successful execution of project deliverables.
• Implement and optimize Scrum methodologies to enhance project efficiency and team collaboration.

Scrum Mastery:

• Serve as a Scrum Master for Agile projects, facilitating Scrum ceremonies and ensuring adherence to Agile principles.
• Coach and mentor teams on Scrum practices, fostering a culture of continuous improvement.
• Work closely with product owners and stakeholders to prioritize and groom the product backlog.

Risk Management:

• Identify potential risks and issues, developing mitigation strategies to ensure project success.
• Proactively address challenges and obstacles that may impact project timelines or deliverables.
• Stakeholder Communication:
• Communicate project progress, risks, and key decisions to stakeholders at all levels.
• Foster transparent and open communication within the team and with external partners.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the delivery of high-quality products.
• Collaborate with QA teams to define and execute test strategies.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 5 to 7 years of experience in program or project management.
• Proven experience as a Scrum Master in Agile environments.
• Strong understanding of Scrum, Kanban, and other Agile frameworks.
• Strong knowledge in managing project management tools such as Jira.
• Excellent communication and interpersonal skills.
• Must possess a Project Management Professional (PMP) or Certified Scrum Master (CSM) certification

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Program Manager / Scrum Master, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

1. Role Description

This position is to oversee and coordinate various aspects of advertising campaigns and strategies. Promoting the brand, products, or services of the company and drive customer engagement and sales as well as ensuring that advertising materials align with the brand identity, convey the desired message, and meet quality standards.

2. Specific Responsibilities

Individual to be involved in:

Collaborate with the marketing team to create effective advertising strategies.

Identify appropriate media outlets and negotiate advertising placements.

Conduct market research and analysis to understand consumer behavior, industry trends, and competitor activities.

Build and maintain relationships with clients, ensuring clear communication and understanding of their advertising objectives.

Oversee the development of compelling and persuasive advertising copy and content.

3. Competencies

Ability to think creatively and develop innovative advertising concepts and ideas.

Excellent verbal and written communication skills to effectively convey ideas and present campaign proposals to clients.

Ability to handle multiple projects simultaneously, meet deadlines, and manage resources efficiently.

Familiarity with digital marketing platforms, social media advertising, and online analytics tools.

• Position: Finance Manager (SGX/Consolidation- SAP/ERP)
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Monday to Friday (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $7500+ Bonus
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Co-ordinate and liaise with respective subsidiaries regarding group conso matters.
• Ensure subsidiaries’ conso package submit for conso on timely basis.
• Prepare month-end, quarter-end, year-end closing and consolidation financial statements of the Group in accordance with IFRS and Group requirements.
• Prepare statement of group cash flow, necessary supporting schedules and announcement on quarter-end and year-end closing for SGX announcement.
• Ensure closing of group consolidation are on timely basis and information furnished are accurate and in concise manner.
• Board file preparation on quarterly basis.
• Assist in preparation of annual report, annual general meeting (AGM) and extraordinary general meeting (EGM).
• Assist in preparation of Sustainability Report and simplifying monthly conso package.
• Prepare consolidation of group annual budget and forecast.
• Assist in co-ordinate and liaise with external auditors for all group matters and issues.
• To ensure compliance with relevant statutory requirement and standards (Financial Reporting Standards and Tax Act).
• Assist in development and implementation of standard operating procedures.
• Manage a local subsidiary and its affiliates, encompassing the subsequent areas:
• Review payment vouchers and staff claim.
• Review financial reports and ensure compliance with overall group’s reporting and prescribed standards.
• Monitor and analyse monthly operating results against budgeted financial reports.
• Monthly preparation of board pack materials and conduct of the monthly board meetings.
• Review GST reports for monthly or quarterly filing to IRAS.
• Oversee yearly stock take exercise.
• Review year-end closing and audit schedules and daily cash flow.
• Coordinate and liaise on the yearly financial budget and forecast.
• Perform a detailed GPM analysis on a project basis.
• Any ad-hoc matters as assigned.

Requirement

• Need travelling to oversea subsididiaries
• Degree in Accountancy or ACCA or its equivalent.
• Conversant in Singapore Financial Reporting Standards and or International Financial Reporting Standards and group consolidation.
• Knowledge of SAP ERP System will be an added advantage.
• Minimum 5 to 8 years of related working experience.
• Experience in Group Consolidation under Listed Company is preferred.
• Familiar in analysis of group results and SGX reporting.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for a ministry building
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Coordinate and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the House Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Diploma / Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Job Description

• Provide techinical support to our customers on Data Security product suite as per SLA.
• Support system deployment and User acceptance Testing.
• Perform troubleshooting and issue resolution.
• Work closely with internal stakeholders to provide timely resolution for our customer.
• Carry out planned upgrade and migration work.
• Review and improve process flow as part of continuous improvement initiatives.
• Responsible for maintaining technical documentations in the Knowledge Base.

Qualifications:

• Prior experience as a Technical Support Engineer.
• Prior experience in a customer-facing role with a focus on IT system delivery .
• Strong technical knowledge in IT infrastructure technologies, including networking, virtualization, and related areas.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills, ability to engage both technical and non-technical stakeholders.
• Proactive attitude and ability to work independently, managing multiple customer accounts and projects simultaneously.
• Experience in supporting government agency is preferred.
• Prior experience in Cryptography would be advantageous.
• Only Singaporean need apply.

Position Overview

As a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.

Responsibilities

Strategy & Activation

• Develop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global markets
• Partner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycle

Ownership

• Manage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the way
• Turn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experiments
• Examine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal rates

Measurement & Reporting

• Define and track goals for lifecycle marketing initiatives
• Analyse campaign performance and customer data to identify trends and inform future opportunities
• Prepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globe

Minimum Qualifications

• 5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS background
• Experience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagement
• Demonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teams
• Experience working with marketing automation platforms, Journey Orchestration, and customer data platforms
• Excellent at interpreting data, insights, and reports

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the Life Sciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

Title:

Experts’ Community Specialist

The Experts Community Specialist assumes a central role in overseeing our regulatory expert group and fostering the growth of our online community of Regulatory professionals. Responsibilities include identifying and onboarding new experts, documenting their details, helping during the onboarding process, and conducting tasks like designing the tool (with our tech-team), analytics preparation, survey, and email design, and utilizing content management systems and various technical tools.

This is a thrilling opportunity that involves close collaboration with various stakeholders, including experts, the operations team, and the tech team, in order to enhance and refine our online platform. You will also closely collaborate with client-facing staff on tailor-made client projects and strategic recruitment endeavors aimed at promptly connecting RegAsk clients with the most relevant experts.

Key Responsibilities:

• Quickly and efficiently identify and establish consulting relationships with experts best suited to participate in our clients’ projects.
• Grow the RegAsk Experts Community by recruiting on a strategic/tactical mode, using referrals and other relationships like collaborating with the Marketing team to develop gated content (i.e., recruitment campaigns) for endorsing the engagement / recruitment process of experts.
• Consult with client-facing team members (sales, pre-sales, Project managers) to gauge clients’ needs and identifying and qualifying primary experts.
• Develop a working knowledge of RegAsk core industry coverage to improve project and product service quality.
• Work on other projects associated with building the RegAsk Experts Community
• Collaborate closely with the tech team to identify and implement the elements necessary for automating or seamlessly integrating expert profiles and management within the platform.
• Research and identify technical solutions for the experts’ community improvements.
• Support in drafting and enhancing standard operating procedures to streamline the process.
• Foster positive and productive interactions within the experts’ community while ensuring adherence to the business needs.
• Monitor and analyse community sentiment, feedback, and discussions to provide valuable insights and recommendations for improving community engagement strategies.

Requirements:

• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Strong ability to problem solves and impeccable attention to detail.
• 1-3 years of experience, preferably in internet research, inside sales, head hunting, recruitment, market research or customer service.
• Confidence in making outbound cold calls.
• Minimum bachelor’s degrees from top-tier colleges or universities.

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Experts’ Community Specialist, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Partner Business Manager, you will manage the strategy of the top channel partners in APAC and will be responsible for developing and executing a business plan, work aligned with different teams within the Google Maps and Cloud organization. You will be a trusted business partner of the partner organizations assigned to the focus partners. You’ll enable and leverage business partners, manage partner business issues and concerns, display knowledge in various business management and sales disciplines, and you will lead partners towards a sustainable business.

In this role, you will drive business growth and customer value by being partner focused in all activities, serving as an ambassador and advocate for partners within Google, and accurately representing Google within the partners’ organization. You will establish and maintain the business execution with Google’s partners and ensure that joint business growth and metrics are set.

Qualifications

JOB RESPONSIBILITIES

• Develop and deliver a comprehensive regional partnership strategy.
• Build a comprehensive partnership plan for premier named partners in the region.
• Establish and monitor specific partnership objectives, as well as ensure OKRs, KPIs, and business objectives are met.
• Build cross-functional leadership teams to manage intentional outcomes within regional, business units, ecosystem, marketing, finance, and operations teams.
• Serve as a trusted advisor for executive-level relationships with ecosystem partners.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 12 years of experience managing business processes or channel sales, working with resellers/partners.
• Experience working with Google Maps Platform in a customer or partner-facing capacity.

PREFERRED QUALIFICATIONS

• Experience with solution selling to enterprises, within a software vendor, and selling across a wide set of industries
• Experience with channel and partner sales management.
• Ability to operate in an organization and work independently within a cross-functional team.
• Ability to deliver consistently against business goals.
• Ability to present information to customers, partners, and colleagues in a clear and compelling manner with credibility.

Manages the overall store Leads financial growth of the store, year over year

Leads the sales floor and drives store results through the store team

Builds the brand by cultivating loyalty Role models, coaches and develops best-in-class selling behaviors

Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results

Ensures the operations of the store are executed with excellence Accountable for the development of associates’ product knowledge which in turn, enables high performance selling Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results

Owns workforce management, including talent productivity decisions, writing the weekly schedule and ensuring state specific compliance Accountable for the selection and development of top talent within the total store

Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As an Investor Business Development Manager, you will be responsible for being the single point of contact and program/operations lead for a regional team of business development professionals working with venture capital, accelerator and other startup ecosystem. You will work with these firms and their portfolio companies to drive awareness, adoption and customer success with Google Cloud services. You will own the playbooks that define engagement with the investor ecosystem, monitor and share best practices, and be the expert on global programs and offerings for our investor partners. You’ll also be the liaison with the Global Google Cloud Startup team, synthesizing regional insights and feedback and using those to help drive the overall global ecosystem strategy. You will collaborate with peers internally with Sales, Strategy and Operations, Customer Engineering, Marketing and Partnership Solutions.

Qualifications

JOB RESPONSIBILITIES

• Work closely with Google Cloud regional leadership and other internal stakeholders to develop ecosystem strategy for the region, aligned to global strategy and leveraging global programs.
• Drive value creation for the portfolio companies through the adoption and usage of Google Cloud services, liaising with various functions internally to address the needs of portfolio companies.
• Analyze the effectiveness of specific investor engagement efforts, and make recommendations for how to best work with our ecosystem partners.
• Drive ongoing governance to grow the partnerships while working with key stakeholders and regional leaders to align on the go-to-market plan.
• Support partnership efforts with priority Venture Capital (VC) firms by acting as a central point of contact for a distributed team of relationship managers.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Experience in business development roles, managing multiple evolving projects in parallel.

PREFERRED QUALIFICATIONS

• Experience working in software and technology companies or VC firms.
• Understanding of early stage startup community and technical ecosystem.
• Ability to analyze large datasets to develop overall regional and partnership-specific growth strategies.
• Ability to grow with ambiguity and adapt quickly to changing demands of the business.
• Ability to build relationships across technical and business functions in multiple companies.
• Excellent influencing skills, with the ability to collaborate cross-functionally and drive other stakeholders without reporting authority.

JOB SUMMARY

Provide SAP configuration setup solution to optimize its functionality and align it with the specific business processes and effectively supports their operations requirement. This include defining organizational structures, specifying master data, setting up transactional data processes, and configuring system behavior.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work with project core team members to develop solution for new processes or enhance existing processes to increase it’s efficiency and allow Jabil to stay in front of our competition from a supply chain management standpoint.

Forge successful relationships with the stakeholders and provide value based strategic assessment of current state follow with solution recommendation.

Actively engage with project team members to identify and understand pain points and deliver an effective lean solution.

Interfaces with the functional business teams and IT to conceptualize and assist in building valuable solutions.

Document, test and deploy solution and training documentation.

Establish metrics for evaluating successful process implementation.

Coordinate with users to address their concerns to ensure successful deployment.

Develop and implement an effective dashboard or metric pack for executive review at appropriate aggregation level using the most appropriate tool.

Facilitates communication as appropriate to all stakeholders including escalating issues to next level of management level.

Track, drive and communicate all changes and enhancements.

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply, follow, and enforce all procedures within the company security policy.

May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Creative, inventive and innovative

Advance PC skill with high proficiency in Microsoft office suite

A self starter with the ability to work intuitively and with minimal supervision

Strong problem solving, analytic, negotiation, project management and people skills

Ability to deal effectively with different functional personnel to drive results.

Ability to define problems, collect data, establish facts, summarize information and draw valid conclusions.

Ability to effectively present information and respond to questions from stakeholders

Knowledge and exposure in Lean Six Sigma will be beneficial.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree required.

Experience in SAP modules, with a focus on SD, MM, FI, and PP preferred.

Minimum of 5 years’ experience in a supply chain operation or in supply chain solutions

Roles & Responsibilities

Duties include, but not limited to:

• Develop construction project schedule
• Deliver project on time, to budget and to other agreed success criteria within corporate guidelines including the client requirements.
• Manage and oversee the day-to-day construction management of the project and provide timely updates
• Respond swiftly to work delays, emergencies, and other problems
• Ensure compliance to all governmental and building regulations
• Make sure all staff, contractors and suppliers are very clear on the project needs, requirements and schedule
• Establish good communication and working relationships with client, consultants, government agencies, contractors, suppliers and staff.
• Manage project team, all site staff, site works, materials and equipment effectively and efficiently
• Investigate unsatisfactory productivity / performance and initiate measures to improve
• Identify possible risks to project and stakeholders, as well as create contingency plans to mitigate these risks
• Responsible for all inspection activities
• Monitor and supervise entire project team to ensure compliance of work
• Check and monitor project budget, as well as prepare for unforeseen costs
• Manage material at construction site to ensure zero wastage and no overstock of material
• Manage company assets and equipment rental to ensure optimal utilization and cost
• Manage manpower and overtime cost to ensure optimal cost benefit within or below budget
• Attend and/or chair meetings with clients, architects, engineers and workers
• Prepare regular progress reports for each project
• Ensure all changes to specifications, work scopes and drawings are properly documented
• Undertake accident investigation when remitted by the relevant designated competent person
• Any other ad-hoc projects and duties as required by the management

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Others or equivalent.
• Able to work flexibly and react to different situations and needs efficiently
• Able to lead a team and motivate team members
• Strong leadership, communication and negotiation skills.
• Demonstrate high level of integrity, professionalism, and technical competency
• Critical part planning, strategic planning, timeline management, multi-tasking
• Very knowledgeable in project processes and procedures, Building regulations, Health & Safety legislation, environmental and best practices.
• Outgoing, self-motivated, and goal-oriented

● To take ownership of the finance aspects of the Group and its 4 subsidiary business units, all

whilst working closely and assisting the key stakeholders with making decision and

implementation of such matters

● Responsible for end-to-end accounting process such as preparation of account schedules,

month-end/year-end financial closing of the all entities in accordance with group accounting

policies, and ensured accuracy & completeness of financial reporting

● In charge of monthly and annual consolidation for sub-group/ultimate group level financials

● Prepare and distributed monthly management reports

● Lead & coordinated the year-end statutory audit

● Liaise with external/internal auditors and tax agents

● Responsible for tax compliance matters for the local entities to ensure accurate and timely

submission e.g. corporate income tax, quarterly GST reporting etc

● Review the internal controls over financial reporting from time to time for weaknesses and/or

deficiencies, and proposed remediation where necessary

● Provide guidance to Assistant & Senior Accountants in various aspects such as technical

accounting, reporting format and presentation etc

● Assist in risk & treasury functions

● Work on continuous improvement projects

● Support and manage the budgeting, forecasting and long-term planning process for the

business

What you’ll do

We are seeking a Customer Success Manager with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within LeanIX as well as key leaders at some of the biggest companies in the APJ region.You will join our small but growing APJ team and have the opportunity to shape and influence our incredible growth story in APJ.The ideal candidate will have a passion for IT/Digital Technology and be both customer-oriented and collaborative by nature. Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possible as they are the first point of contact for their customer accounts in all aspects. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to adoption, expansion, and renewal. Candidates should be willing and able to take on a wide range of daily responsibilities, from data-driven analysis and execution to change management projects.This role will work closely with other teams not only within the Customer Success organization but also have the opportunity to collaborate with the global sales, marketing, and product development teams.

• Working within a great team, supporting, and motivating each other in a culture that welcomes feedback and failing fast while celebrating our successes
• Take on full responsibility for 35-40 customers across Asia Pacific and Japan.
• Build and strengthen relationships with your customers to become their trusted advisor
• Develop and expand your accounts by driving product adoption and increasing user base in customer accounts
• Work with state-of-the-art Customer Success tools (Gainsight, Salesforce) backed by a Customer Success Operations team
• Add your style to a global and diverse Team LeanIX, a fast-growing tech company and leader in the Enterprise Architecture category
• Ensure a successful and robust onboarding experience for all new customers
• Translate customer feedback into product requirements

What you bring

• 3+ years of experience in an internationally operating consulting company with direct customer interaction in IT organizations, or a customer-facing role in the B2B SaaS industry (or related business).
• Experience with IT Management, IT Service Management or Enterprise Architecture domain is a plus.
• Experience in IT project management, delivery and project methods is a plus
• Ability and experience to structure and prioritise your work and the work of others
• 1+ year working knowledge with Customer Success tools, e.g., Gainsight is a plus
• Exceptional English language skills (written and spoken), especially technical vocabulary.
• Proficiency in Japanese is a plus. Please indicate your language skills in your CV.

Purpose

The primary role is to monitor and maintain 3.5GHz C-Band RAN systems to ensure operational efficiency and continuity for the company’s business.

Duties and Responsibilities

1. Carry out 24 x 7 daily monitoring of the 3.5GHz C-Band RAN systems’ faults and alarms.
2. Issue trouble tickets and tracked the fault resolution to ensure that any fault raised is responded to and resolved within the agreed SLA.
3. Coordinate with StarHub and M1 to develop, implement and maintain processes/procedures for daily operations, system configuration and maintenance activities.
4. Coordinate with StarHub and M1 to assess, plan, align, schedule and implement Change Request (CR) raised by StarHub and M1.
5. Generate monthly network performance and usage reports or any ad hoc reports upon request by StarHub and M1.
6. Coordinate and work with the equipment vendor, StarHub and M1 to test all gNode B software upgrade and patches with their respective 5G Core Network to ensure end to end compatibility.
7. Coordinate with equipment vendor, StarHub and M1 to schedule a mutually agreed timeline to load the software upgrades/patches to the live network.
8. Administer all system and user management functions of the 5G RAN OSS, which includes managing the access right of StarHub's, M1's and the equipment vendors, performing software and hardware upgrades, security functionalities and system maintenance (such as database maintenance).
9. For 5G Exploratory Platform (5GEP), to be the interface with IMDA to update on changes to network configurations, software versions and procedures.
10. Coordinate with StarHub and M1 to support project implementation and network expansions.
11. Interface with vendors and contractors on all operational and project support activities.

Requirements

Qualifications:

1. New graduate with NITEC, Diploma or Degree in Electrical/ Electronic/ Telecommunication or related qualification or possess at least two years of related working experience.

Technical Skills:

1. Preferable to have some knowledge in telecommunication networks, knowledge of cellular network would be an advantage.
2. Preferable to have some basic IP knowledge.

Interpersonal skills:

1. Maintain a strong learning attitude and able to keep up in a fast-paced environment.
2. Able to work independently and is also a good team player.
3. Possess good communication skills.
4. Strong commitment to work and have good initiatives.

How to apply

Apply here via myCareersFuture or send your CV directly to [email protected].

Antina is a company driven by ability and hardwork. We adopt fair employment practices and employment decisions will be based on merit, qualifications and abilities. Antina does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Visit our company website at www.antina.com.sg for more information.

The Senior Assistant Manager, Facilities Development will serve as an internal infrastructure Project Manager to plan and deliver projects for NUHS.

Job Responsibilities:

• Engage users to carry out feasibility studies for hospital rejuvenation projects
• Lead the design development of projects
• Procurement of consultancy and construction packages for the implementation of the projects
• Review and approve project schedules, method statements, material submission and Permit to work during construction stage
• Oversee and manage consultants and contractors in the delivery of their services in accordance with their contract terms.
• Develop project governance policies and processes
• Develop technical standards for cluster infra projects
• Lead and execute Special Projects or tasks as directed by your reporting office

Job Requirements:

• Masters in Architectural with at least 2 years of relevant experience or Bachelor Degree in Architectural / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 2-4 years’ relevant experience in healthcare infrastructure or project management/design consultancy in the built environment sector preferably in the public sector
• Extensive experience in designing of hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environmental Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development.
• Team player with good project management, supervisory, interpersonal and communication skills.
• An independent team player who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting. Knowledge in 3D Sketchup software is advantageous.
• Able to multi-task and perform in a dynamic working environment
• Excellent written and verbal communication skills