Job Responsibilities :

Manage the operation of applications laboratory and lead its team of scientists.

• Prioritize the laboratory work and technical service activities
• Lead and motivate the team of scientists and address development areas
• Ensure that laboratory operates in a safe manner and adhering to government laws

Provide technical service to customers to facilitate sales of products

• Engage the team to provide information to customers on product properties, performance, and benefits
• Visit customers to do product presentation, discussion, seminar, workshop, training
• Encourage collaboration with customers on technical projects; develop formulation concepts & ensure more
• Work on Innovation projects together with the R&D (GTI) teams, as well as Local Sales teams

Promote deep understanding of products

• Product training to sales, distributors, and customers
• Participate in seminars and exhibitions, conduct technical seminars and workshops with customers

Coordinate the activities of the lab with external partners

• Liaise with sales team on technical service requests, updates and results
• Work together with Business Development & Marketing to create concepts and also to support New Launches.
• Participate in Global Expert Circles on technical exchange.

Job Requirements

• Degree in Chemistry, Chemical Engineering, Applied Science
• 5 years' working experience in applications laboratory and technical support
• Superior presentation, communication and negotiation skills, both written and verbal.
• Ability to work in a matrix organization and develop relationships with internal service functions.
• Excellent interpersonal abilities and strong drive for results
• Willing to travel around 25%

You will be part of the Global Fulfillment, Logistics and Trade (GFL&T) organization and work as a Global Inbound Logistics Director responsible for leading a team of operations professionals that manages Dell’s Inbound Airfreight, Ocean Freight and Ground Transportation network in and out of key manufacturing facilities and to our regional DCs.

Join us to do the best work of your career and make a profound social impact as an Operations Director, Team in Singapore.

You will

• Developing, maintaining, and evolving the inbound operational strategy in collaboration with GFL&T leadership and other key stakeholders
• Managing the daily operations of the global inbound logistics network to ensure key performance indicators (KPIs) and service level agreements (SLAs) are delivered
• Proactively managing operational risk and resolving any issues or challenges that arise within the inbound network to ensure continuity of service
• Enhancing internal stakeholder engagement enabling an understanding of the global inbound network and collaborative opportunities to improve both cost and service
• Managing the recruitment, retention, and performance management strategies for a diverse and global workforce

Essential Requirements :

• Bachelor’s degree in Business, Supply Chain or related field (MBA or post graduate degree preferred)
• 10 years+ Inbound Logistics Operations experience working within a large, global, shipper
• Cross mode experience covering International Airfreight, Ocean Freight and ground transportation
• 7 years+ people management experience managing remote and global teams with a proven track record of individual and organizational development
• Excellent negotiation and influencing skills at all levels with competence in making timely, effective, principles-based decisions

Desirable Requirements

• Strong business, operational and financial acumen, including advanced problem-solving skills, critical thinking, and analytical capabilities
• Unquestioned integrity with confidence and executive presence

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15-Jan-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

You should be comfortable within a fast-paced, dynamic environment, be able to communicate recommendations and conclusions clearly and concisely with the support of detailed analysis and relevant sources and be able to effectively program manage time-bound change management through strong leadership of your direct and cross-functional global teams in addition to your supply base.

Job Description

Strategic planning & business management

· Development of appropriate KPI management scheme for each commercial segment and monitor & manage the progress of KPIs.

· Issue-analysis to assist CEO / COO for key business judgement.

· Lead and facilitate Corporate Planning Committee.

· Facilitate key business meeting such as BOD together with other management members

Procurement & Market Strategy

· Development of new route to procurement & market

· Ensure development and propose to management Commercial Policies, Trade Terms and Customer Plans.

· Ensures development of National standard of Building block KPIs by Channel

· Assesses market opportunities and recommend NPD and strategy changes as necessary to meet sales objectives.

Budget, Objectives and Sales Forecast

· Proposes sales volume, value and profitability targets for budget.

· Allocate volume target and trade spending to customers and clearly communicate with Distributors.

· Ensures development of annual and monthly sales activity and marketing support plan (Canvas, monthly highlights), including support for new initiatives launches.

Customer plans and sales development

· Coordinates with the distributor, the implementation of the Sales Plan, ensuring the achievement of sales volume and growth objectives.

· Monitors continuously the marketplace and Customers to determine possible market opportunities and improvement of market penetration of Company's products.

Risk Management

Minimum Requirements

1) Good degree in Accountancy, Business Administration, or related certification from a reputable university.

2) Skills and experience to manage business as a high-level management member.

3) Min.10 years of leadership roles in Sugar Industry and excellent skill for sugar trading including futures trading.

4) Excellent global network in the industry, including but not limited to traders, suppliers, customers and distributors.

5) Experience in managing a trading team, making clear and realistic vision and strategy, setting and monitoring proper KPIs to lead the team based on expert skillset.

6) Advanced skills for investment (M&A etc), including valuation, due diligence, negotiation and other related execution process.

7) General management skills, including but not limited to accounting, finance, and governance to assist managements (CEO/CFO etc) for smoother communication with both local and overseas HQ.

8) Fluent in English. Knowledge of Japanese is an added advantage.

Independent thinker, proactive / entrepreneurial mind set.

9) Good communication and presentation skills.