· Oversee operations in an auto service unit to ensure compliance with quality standards

· Contact clients and convince them to bring vehicles to their unit for repairs

· Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

· Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

· Conduct price negotiations with clients to reach a favorable bargain for both management and client

· Oversee the hiring and training of an effective auto service team

• Monitor inventory to regulate and ensure availability of required vehicle parts
• Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
• Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
• Assign and schedule work duties to auto service staff according to their skills
• Follow up customers to obtain feedback and ensure they are satisfied with received service

Responsibilities

• Supervisory and escalation level of Sea Freight operations within Rhenus Logistics office in Singapore.
• Ensure that the relevant Ocean Operations Department performs their duties in accordance with the SOP and KPI’s set.
• Monitor and ensure that individual KPI’s are met.
• Escalation Level in terms of:

- Unsolved/unclear issues relating to HB/L verification and shipment related disputes

- Adherence of customer’s requirements/ SOP

- Coordination with carriers and co-loaders at local level in terms of issues (and Department Head for the final acceptance of exempted/ restricted commodities or countries)

- Issues during on-carriage, such as add on of CRM contacts in time and/or disagreement between customer and sub-contractor

- Highlighting recurring system issues and change requests in coordination with next tier level

- Clarification and investigation as a supporting role to Accounting in terms of late settlement of payment to vendors and by customers due to operational issues

- Management of special requirements, such as provision of local charges in terms of OOG, DG, Reefer to local sales and overseas offices

• Workload optimization for the team
• Assignment of new business to Ocean Operation’s team
• Financial decisions up to a certain amount
• Coordination and escalation meetings with shipping lines regarding performance analysis
• Management support as instructed by and in the absence of the next tier level.

Requirement

• Minimum diploma in Logistics/ Transport Management/ Supply Chain or equivalent.
• Minimum 5-year experience in similar position.
• Extensive knowledge of local and international freight services and customs policies.
• Familiar with industry standard programs and able to operate standard systems relevant to the position.
• Data analytical mindset is a must.
• Highly motivated to learn new processes, receive feedbacks, support the team and work independently.
• Experience in special shipment handlings: reefer, DG, contract/ project logistic, etc is advantageous.
• Strong ability to work with stakeholders at all levels of the business and customers.
• Minimum diploma in Logistics/ Transport Management/ Supply Chain or equivalent.
• Minimum 5-year experience in similar position.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd our flagship brand is a Halal-Certified Full-Service Caterer since 2005. We also have various F&B retail concepts.

• Responsible for Operational Leadership of Catering & Restaurant
• Responsible for the delivery of the overall operational Metrics & Sales Targets
• Responsible for Daily Front-of-the House (Deliveries/Restaurant) and Back-of-the-House Restaurant (Kitchen Operations)
• Set and Review Quality Performance Standards of Services and Products. Regularly review product quality
• Constant pursuit to Deliver Service Excellence to Maximize Customer Satisfaction.
• Execute and Manage Crisis Management plan effectively when the situation arises.
• Manage and Execute Human Resource (HR) management of FOH & BOH.
• Manage supply chain resources and ensure accurate inventory.
• Manage restaurant’s brand image and marketing activities. Promote the brand in the local community through multiple channels e.g., word-of-mouth, restaurant events, social media campaigns, advertising and co-branding. Recommend ways to reach a broader audience.
• Control operational costs, identify measures to cut waste and maintain efficiency metrics.
• Maintain and Conduct Hygiene Audits ensuring compliance with regulatory requirements
• Maintain and Conduct Safety/ESG Audits to ensure exceeding compliant standards.
• Manage & Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Research, and onboard new vendors, services, products to improve productivity to maximise efficiency and cost.
• Implement policies and protocols for Business Continuity to maintain future restaurant operations.
• Work with other HODs to ensure company performs efficiently in all aspects of the business.
• Reports to the CEO of Eatz Group Pte Ltd and perform other tasked as assigned by the directors.

Requirements:

• Experienced in an F&B Establishment is must (Catering preferred)
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Strong, Good & Strategic Leader with Entrepreneur-like spirit
• Quick-Thinking, Versatile to be able to Solve Problems & Deliver Results
• Highly-Motivated & able to Work Independently
• Flexible in working odd-hours where necessary for large scale events.
• Strong Desire to own projects and exceed beyond expectation
• Possess a Diploma / or Trade Certificate in Relevant Discipline
• At least 10 years’ Experience in Catering will be an advantage
• Strong Command: MS Word/Excel, ERPs etc
• Possess a Valid Class 3 Licence

Job Info

• Work in a Pleasant Working Environment
• Work Location: Bedok Industrial
• Annual Wage Supplement Entitlement

Attractive Renumeration commensurate with your experience and qualifications

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

• COVID Vaccination Status (No of jabs, and/or COVID+ before/when?)
• Last Drawn Salary
• Expected Salary
• Earliest Availability to Start Work
• Earliest Availability to Attend Interview

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

. Job Scope

• Cook dishes according to daily/ weekly/ monthly/ special festive menu.

• Cook and guide kitchen team to cook according to correct number of portions for each meal period, without wastage.

• Ensure freshness and quality of ingredients used and dishes served.

• Ensure that the kitchen area is always kept clean and dry. Supplies/ Stocks Control • Maintain supplies to ensure adequate but not over-order and no wastage.

• Checking of goods receivable from suppliers • Practice good food hygiene and safety standards • Inspects and checks operating equipment to ensure good working conditions. Administration

• Prepare roster accordingly and schedules manpower.

• Prepare attendance sheet, overtime process and team leave application etc.

• Ensure all colleagues’ time in and out are taken and accounted for.

• Ensure the team’s Public Holidays and Annual Leaves are planned, approved, and cleared. • Record discipline matters after counselling employees.

• Ensure team members’ documents e.g., forms are submitted to Head Office timely.

• Attend meetings when required. Outlet Management

• Co-creation of daily and festive menu

• Preparing food on a timely manner according to required menu.

• Ensure quality and quantity of food served and appearance. • Ensure proper coordination of festive decoration with marketing and client. Hygiene And Work Safety

• Practice good food hygiene and personal hygiene

• Take care to prevent any food contamination.

• Reinforce all outlets follow strictly.

• Observe safe work procedures when handling equipment

Hygiene And Work Safety

• Practice good food hygiene and personal hygiene

• Take care to prevent any food contamination.

• Reinforce all outlets follow strictly.

• Observe safe work procedures when handling equipment