Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Senior Project Manager as a 1-year contract employment. This role can be subjected to extension, depending on the performance of the individual.

A brief summary of your job responsibility:

• Oversee the admin processes - ensuring project collaboration memorandums (PCMs), budgets, reports, compliance, billings are in order;
• Ensure our product managers are pricing our products properly when we work with finance;
• Put in place processes that ensure our helpdesks are functional, our onboarding process is smooth, and our sales funnel is functional;
• Ensure our product metrics are correct and are continuously monitored and tracked. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Manage and execute the procurement of ICT systems, goods and services in a timely manner;
• Provide business perspective in product teams;
• Understand the government procurement policy and advise product teams on meeting such policies while enabling product needs to be met;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors’ compliance;
• Work with auditors and awarded vendors on vendor’s billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitor and track project expenses and timeline; and
• Any other duties that may be assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement;
• Minimum 8 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team player and self-motivated;
• Able to consolidate multiple streams of information into a cohesive whole;
• Good command of the English language, both written and spoken; and
• Proficient in Microsoft Office in particular Microsoft Excel and PowerPoint.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

This role is responsible for managing IT expenses with estimated amount of SGD 200 million annually, as well as overseeing a workforce across 11 countries in the APAC region, with Singapore serving as the Regional Office.

The Regional team comprises of members with diverse backgrounds and nationalities, hailing from different countries including Singapore, India, and Indonesia.

Job Responsibilities

• Lead in coordinating, preparing, and presenting IT expenses and headcount reports, forecasts, and strategy to stakeholders, including local, regional, and head office management. This includes attending regular meetings and steering committee meetings.
• Lead and contribute to initiatives aimed at improving IT Finance operations, including automation, reporting, modelling, and presentations. This includes documenting, implementing, and promoting these initiatives alongside Line Managers.
• Serve as the subject matter expert on IT expenses, giving advice and guidance to other departments and branches. This includes, but is not limited to, reporting, forecasting, budgeting, chargebacks, and other expense-related discussions, which result in the consolidation of information across the APAC region.
• Lead and contribute for executing the operational tasks of IT finance for the Regional Office in Singapore.
• Undertake necessary investigations into data and processes to allow for continuous improvement across the APAC region, including scrutinizing payments, monitoring expenses, and investigating anomalies.
• Carry out in-depth review sessions with members of other departments/branches to discuss actuals, forecasts, and budget variances.
• Analyze data to provide informed recommendations on expense management to management and relevant stakeholders.
• Review procurement requests from ASO members to ensure effective budget utilization.

Job requirements:

• Min 7 years of relevant professional experience in IT and Finance
• Experienced strategic planner to align with the organization target goal, including define the framework.
• Experience in MS Office applications, including Word, Excel, and PowerPoint.
• A degree holder
• A self-motivated individual with a high level of responsibility and proactivity, possessing the ability to learn quickly and work independently with minimal supervision. A strong sense of ownership and accountability is essential.
• Demonstrable ability to identify existing processes and envision efficient alternatives for implementation.
• Capable of performing tasks with limited reliance on IT and efficiency in executing manual operations.
• Exceptional analytical and communication abilities, both written and verbal, are a must.
• A mindset adaptable to change is highly preferred.
• Proven experience in working with cross-cultural and multinational teamsDevelop and maintain documentation and procedures for both current ('as-is') and future ('to-be') processes.
• Liaise with the Singapore Accounting Department to resolve any issues related to payments, accruals, or other accounting matters.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068009

The Assistant Manager (Operations) assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope:

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements:

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week

Job Description

The Strategy Manager conducts research and analysis in their areas of responsibility to understand the market situation, its’ competitive landscape, customer needs, and UPS capabilities. He/She develops an understanding of UPS offerings and capabilities and external factors which impact UPS strategies. The Strategy Manager conducts detailed MCCU (Market, Competitor, Customer, and UPS) assessments. In addition to the business unit(s) and/or functional strategies, he/she supports the monitoring of key strategic initiatives. He/She supports Healthcare initiative(s) in globally.

Job Responsibilities

• Research UPS’s internal offerings and capabilities and their position relative to key competitors in the respective markets to identify strengths and weaknesses
• Assesses the primary external factors and how they will affect UPS’s ability to reach designated goals.
• Analyzes and forecasts future key competitor actions to understand future competitive challenges
• Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end
• Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources
• Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact
• Designs and implements communication plans to ensure those affected by projects are informed and updated
• Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.

Job Requirements

• Possess at least a Degree in Marketing, Strategy or relevant fields
• Possess at least 6-7 years in related strategic marketing roles
• Demonstrate strong interpersonal and relationship management skills & ability to work with cross-functional teams
• Comfortable with travel for work (where required)
• Self-starter; able to work independently with minimal supervision
• Possess 2 years or more prior industry experience in Supply Chain, Healthcare or Healthcare Transportation preferred

The Transportation Operations Coordinator is responsible for  ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
• Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses,  and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e OTIF
• Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required
• Drive carrier and service provider performance for the Hub and Spoke locations
• Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management
• Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location
• Coordinate and collaborate  with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise
• Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries. Communicate shipment status updates and address any issues or concerns promptly
• Acts as a liaison between Google’s warehouse vendor and carrier
• Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention
• Monitor inbound and outbound deliveries ensuring it reaches destination as requested
• Proactively approach and resolve bottlenecks in the shipping and receiving processes
• Develop and monitor carrier KPIs and metrics for transportation analysis
• Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Title: Outlet Manager (2 Headcounts)

Company: Extremers Adventure Pte Ltd, operating under the brand georges®

Location:

- georges Madbar & Grill (Siglap) - 687 East Coast Road, Frankel Estate, Singapore 459055

- georges @ Waterfront (Bedok) - #01-04, 900 Bedok North Road, HOMETEAMNS Bedok Reservoir, Singapore 479994

About the Role

As an Outlet Manager at georges®, you will lead daily operations at either our Siglap or Bedok outlet, driving the unique ambiance of warmth, friendliness, and excellence that defines the georges® experience. This role involves managing a dynamic team, ensuring exceptional customer service, overseeing operational efficiencies, and fostering a welcoming atmosphere where “strangers become friends.” You will also support georges® environmental initiatives, including the "LOVE OUR COAST" campaign, engaging the community and customers in coastal conservation efforts.

Key Responsibilities

- Oversee day-to-day operations, ensuring efficient service and smooth workflow.

- Maintain a high standard of customer service, addressing guest feedback promptly to ensure a positive experience.

- Monitor food and beverage quality, presentation, and consistency according to georges® standards.

- Supervise, train, and motivate staff to deliver excellent service and uphold georges® brand values.

- Conduct regular performance reviews, team meetings, and training sessions.

- Plan staff schedules, ensuring optimal staffing levels for peak periods.

- Monitor and manage outlet budgets, control costs, and drive profitability.

- Conduct regular inventory checks, coordinate with suppliers, and manage orders to maintain stock levels.

- Track sales performance, analyze metrics, and implement strategies to increase revenue.

- Actively support and promote the "LOVE OUR COAST" campaign and other environmental initiatives.

- Engage guests and team members in beach clean-ups, workshops, and environmental awareness programs.

- Build strong relationships with community partners, vendors, and local organizations to enhance outreach.

Qualifications

- Diploma in Hospitality Management, Business, or related field, or equivalent experience.

- Minimum of 2 years of experience in F&B or hospitality, with at least 1 year in a supervisory role.

- Strong leadership skills with a passion for customer service and team development.

- Excellent communication, problem-solving, and organizational skills.

- Interest in environmental sustainability and community engagement is highly valued.

Be a part of a team that values quality service, meaningful connections, and environmental responsibility. Join georges® to help create memorable experiences for guests and foster a sustainable environment for all.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with the team to complete projects.

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

• meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
• handle VIP arrivals
• manages security issues and any matters concerning guests’ conduct in rooms or public areas
• assists in reception, concierge, reservations, housekeeping operations
• gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
• supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift including PH and weekends
• Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
• 5/6 days work week, 9 hours per day including 1 hour break time
• Fully vaccinated

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance coverage
• Night shift allowance
• Meal allowance
• Long year service award
• Service excellence award

Working location at East.

When the manager manages restaurant, it means they order, receive, store and track all of the restaurant's food and beverages, including its equipment and supplies. Therefore, one of this job's key responsibilities is to ensure that there's enough inventory to fulfil the menu requirements and to meet customer demand. To meet these demands, they perform tasks such as:

• monitoring usage rates of the various dishes and managing waste to ensure the restaurant doesn't sustain unnecessary costs
• storing food inventory at the right temperature and in clean, secure units
• preventing shortages or overstocking by monitoring inventory levels and ordering the supplies on time
• In this position, you have the crucial duty to ensure that the physical appearance of the establishment remains attractive, hygienic and comfortable for customers. This involves creating and enforcing a schedule that outlines the daily, weekly and monthly tasks required to keep the place clean. The cleaning usually happens before opening hours and in between busy service periods. Cleaning doesn't only apply to the inside of a restaurant, but also to the external areas, such as the landscaping areas and parking lot.
• Able to work night shift
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Purpose:

The Manager / Senior Manager, Tax Advisory works with the tax team to provide tax advisory services to a mixed portfolio of corporate and individual clients.

Core Responsibilities:

• Advise clients on Singapore corporate tax issues which include cross-border restructuring, tax treaties, withholding tax, permanent establishment issues, BEPS 2.0 Pillar Two matters, tax due diligence, acquisition tax structuring, and drafting tax advisory memos to a mix of corporate clients across industries.
• Identify tax planning opportunities
• Provide technical training
• Mentor and manage junior staff

Tasks / Duties:

• Manage the delivery of tax advisory services
• Advise client on restructuring exercise and cross-border transactions
• Assist clients with the application for income tax advance ruling, tax exemption, etc.
• Work with Head of Delivery to identify business development opportunities
• Identify and follow up on opportunities to grow tax advisory services
• Support tax compliance team in relation to tax advisory matters
• Conduct seminars on corporate tax topics for clients and within the firm
• Build relationships and communicates effectively in order to positively influence to the tax team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognised for their contribution
• Provide clients with tax efficient solutions which take into consideration sound knowledge of our clients’ businesses

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Duties & Responsibilities

1. The Manager shall play a key role in the conceptual development of the construction project and oversee the scheduling and coordination of sub-contractors across various trades
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage project within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues
8. Handle any other adhoc duties assigned from time to time

Requirements

1. 10 years relevant working experience within the Construction industry
2. Ability to prioritize tasks well and able to work independently
3. Able to work under stress and complete tasks within set deadlines

Duties & Responsibilities:

• General Warehouse Duties, Stock Receiving, Inbound Cargo Inspection, Putaway, Picking & Packing etc.
• Inventory Managment: Stock Counts, Investigate Stock Discrepancies & Non-Conformity Issue.
• Support Container Docking Operation and other assigned duties.
• Preferably with Forklift License/ Reach Truck Operation with Container Stuffing/ Unstuffing Experience.
• Positive Attitude and willing to learn and work in a warehousing environment.

Job Requirements:

• Candidate must possess at least GCE ‘N’ / ‘O’ Level / ITE / Diploma.
• Must have / possess valid Forklift License.
• At least 2 to 5 Years of working experience in the related field is required for this position.
• Preferably non-executive specialized in Logistics/Supply Chain or equivalent.
• Team Player with good communication and writing skills.
• Candidates may also send their applications at [email protected]

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

Job Highlights:

• Staff Meal provided
• Career Growth & Development
• Progressive & Family - Friendly Culture
• AWS
• Performance Bonus
• Staff Discount

Job Description

• Ensure excellent customer service
• Ensure that the restaurant is clean and tidy always
• Ensure all workstations are fully stocked up and operationally ready
• Ensure all soiled dishes are cleared from the stations
• Prepare and turnover tables
• Assist customers with their needs and requests
• Take orders and process payment for customers with the POS
• Contribute to customer service over various platforms.
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain quality control procedures
• Prepare for service (mise en place)
• Implement operations for service excellence
• Assist the team leader/outlet manager in running the daily operations
• Any other duties assigned by supervisor from time to time

Job Requirements

• Prior experience as a Service Staff for at least a year
• Possess willingness to learn and a positive attitude
• Ability to work under pressure and manage multiple tasks simultaneously
• A team player with strong communication and interpersonal skills
• Responsible and meticulous in completing tasks
• Project a positive and professional image
• Familiarity with POS systems and restaurant software
• Experience working in hotel and ability to speak in both English and Mandarin will be advantageous

As a People Operations Intern you will play a crucial role in ensuring a seamless and customer-focused experience throughout our employees (referred to as Wisers) lifecycle by supporting our team members to excel at Wise.

You will be based in Singapore, with the opportunity to engage in global projects both within our team and alongside other People sub teams. These efforts will ensure we have the foundations in place for our tribe to succeed as a trusted advisor and partner.

And you’ll likely come up with ideas to improve our team's operations. To start, you'll work on onboarding projects to enhance your skills before initiating your own innovations.

Onboarding support:

• Manage the administrative process of onboarding new Wisers in Singapore (with potential to expand coverage to the APAC region), ensuring that the Wiser journey is as smooth as possible with everyone kept in the loop

• Book travel and accommodation for those who are relocating and/or attending company onboarding in other offices, working closely with the team to ensure we have appropriate immigration documentation in place

• Coordinate adaptable onboarding plans and collaborate on future changes that aligns to Wise’s way of working

• Coordinating with our User Tech and Workplace team to ensure our new Wisers are set up for success on day 1 including access card & workstation collection both onsite & offsite across APAC.

• Support Leads with any onboarding guidance needed, providing a checklist of things to consider in advance of the new Wiser joining their team

• Handle all first day new Wiser administration (e.g. employment contracts, right to work checks, benefits enrollment, welcome email etc.)

Wiser support:

• Deal with Wiser questions on first-line queries (ticketing tool), escalating to the team as needed

• Keep our HR system (Workday) up to date with accurate Wiser information 

• Prepare any required documentation for our Wisers (e.g. employment agreements, references, visa invitation letters, etc.)

• Support our Payroll team with any documentation needed to process changes (e.g. joiners, benefits, etc.)

• Maintain the team’s content on Confluence (our intranet) so that Wisers can access correct information at any time

Team initiatives:

• Collaborate with the People team on local and global projects

• Contribute ideas for improvement and new projects during planning cycles

• Provide support to the team with other ad-hoc tasks, focus areas and project-based work

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected