Product Data Manager

Requirements:

• Defining data quality management measures for accurate Global Product Hierarchy (GPH) assignment and ongoing data maintenance
• Single point of contact for all GPH structure related questions and issues
• The management of the GPH attribute; including the underlying assessment of the business requirements
• Define standards and business rules to avoid misuse of the GPH information; Suggest measures for improvement
• Acts as escalation level and decision instance for run-organization for the GPH steward
• Acts as final and accountable decision instance for GPH approval on group level
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

NOTE:

Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Country

Singapore

Job Family

Client Solutions

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Key Tasks and Responsibilities

• Work closely with Client Directors to further build client relationships and maintain/grow accounts. (e.g. collaborate on proposals, costs, account reviews, lead presentations/ discussions, etc.).

• Independently able to lead and manage standardized as well as customized studies (Including designing Questionnaires/discussion guides, analysing and evaluating results, and report writing)
• Independently able to develop, implement, coordinate, and manage research projects in collaboration with the internal Research team, external consultants, & operations team.

• Actively drive issue-based analyses, build effective analytical presentations, and consultative storytelling to clients in a straight-forward way.
• Proactively advise line-manager of client status, problems, and opportunities

Requirements:

• Experience in Quantitative research is non-negotiable
• Competent and well-versed in all stages of market research (e.g. proposal writing, questionnaire design, sampling, data collection, data analysis, reporting, and presentation)
• Strong industry knowledge especially in the Brand Health Tracking domain.
• Experience in other disciplines such as U&A, segmentation, pricing, purchase journeys, and product and concept tests would be an added bonus
• Experience in managing a high volume of complex quantitative research studies under tight budgets and schedules.
• Good organiser with the ability to prioritise and multi-task
• Excellent written and verbal communication and presentation skills
• Ability to maintain a positive, motivational, “get things done” attitude
• Well-developed interpersonal skills for internal and external clients
• Proficiency in MS Word, MS Excel and MS PowerPoint

Personal Attributes

• Goal and action-oriented
• Able to work with tight timelines and multi-task/manage projects.
• Thorough with strong attention to detail
• Even temperament and balanced
• High energy with a positive ‘can do’ attitude and optimism
• Prepared to take ownership of issues and responsibility for actions
• Strong work ethics and reliability

• Able to work independently and collaboratively.
• Able to adapt quickly to changing market dynamics and client expectations.

Specific Qualifications

• At least 7-8 years’ experience in a market research role
• Bachelor’s degree or equivalent education in any discipline

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Adda is an award winning Modern Indian restaurant in the heart of Beach Road helmed by SEA's first ever Indian Michelin Star Chef Manjunath Mural.

As an Assistant Restaurant Manager, you will play a key role in supporting the day-to-day operations of the restaurant. You will be responsible for ensuring a high level of customer satisfaction, managing staff, and contributing to the overall success of the establishment.

Key Responsibilities:

1. Operational Management:Assist in the overall management of daily restaurant operations.
   Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
   Oversee inventory management, including ordering and monitoring stock levels.
   Collaborate with the kitchen staff to maintain efficient food preparation and service.
   
2. Customer Service:Foster a positive dining experience for customers by ensuring high standards of service.
   Address customer inquiries and concerns promptly and professionally.
   Monitor and maintain a welcoming atmosphere in the restaurant.
   
3. Staff Management:Supervise and train restaurant staff, including servers, cooks, and support staff.
   Schedule and coordinate staff shifts to ensure adequate coverage during peak hours.
   Conduct performance reviews and provide constructive feedback to employees.
   
4. Financial Management:Assist in budgeting and financial planning for the restaurant.
   Monitor sales, expenses, and profitability.
   Implement cost-control measures to optimize operational efficiency.
   
5. Marketing and Promotion:Support marketing initiatives to attract and retain customers.
   Contribute ideas for promotions and special events to drive business.
   
6. Team Collaboration:Work closely with the restaurant manager and other team members to achieve overall business goals.
   Collaborate with kitchen staff to ensure smooth coordination between front-of-house and back-of-house operations.
   

Qualifications:

• Proven experience in a supervisory or management role within the restaurant industry.
• Strong leadership and communication skills.
• Excellent customer service orientation.
• Knowledge of health and safety regulations.
• Familiarity with restaurant management software.
• Ability to work flexible hours, including weekends and evenings.

Education:

• A degree or diploma in Hospitality Management or a related field is a plus.

The candidate will be required to take on the responsibilty on specific project or several projects within the organization. He should be in charge of planning, budgeting, monitoring and reporting the project with the use of various project management, to act as a bridge between the upper management and the people who are actually responsible for the execution of the project. They need to make sure that the project runs smoothly and stays on schedule.

About Us

Our organisation has a good track record in structuring and managing numerous real estate investments. Our expert management team has high execution capability and in-depth knowledge of the real estate industry provides Integrated Solutions across the real estate value chain.

ZACD is an established agency with over 20 years track record. It is also twice winner of the Enterprise 50 award in both 2008 & 2013. Our agency is especially recognised in the industrial real estate.

In the course of the last 21 years, we are the No1 agency with industrial properties and the preferred choice agency for the SMEs in securing their business space.

For this reason, ZACD is the only homegrown agency appointed to market a portfolio of JTC's high-spec purposed built projects. Join us as being part of the brand name that is being highly associated with the industrial sector.

Why Join Us?

Serving the industrial clients allow you to tap on the hidden gem of the real estate sales sector. You will be able to build on your network with Small and Medium Enterprises (SMEs) business leaders/ owners who are quick in their decision-making for business expansion plans.

Over time, you will establish your portfolio in your career with the network of business leaders who are decisive and seeking for industrial and other types of properties on a regular basis.

We have a proven sales support and lead generation system that enables you to succeed whether you are new in this industry or looking to have a breakthrough in your career.

You are someone who are:

• Highly motivated and seeking for a career path beyond sales
• Result oriented and desire to earn above $60K p.a.
• Desire to learn and be an industrial real estate specialist

Job Requirements

• Possess valid CEA license
• Class 3 driving license would be ideal
• Possesses good interpersonal and relationship skills
• Hardworking and desire to succeed

We offer: Basic + attractive commissions + staff benefits, on the job guidance and training, leads and marketing support will be provided.

Garden of Secrets (Pixaluna) is looking for enthusiastic Cafe Managers! We are looking for an excellent communicator who can deliver excellent customer experience.

At the core of Garden of Secrets, we are a community-building space where we encourage authentic conversations. Which is why we need people who are very self-aware, or very willing to learn about social and physical cues. We prioritize those who align with the vision of building community over those who are skilled, but unmotivated and unaligned to our vision.

Key Objectives and Responsibilities:

Customer Service/Sales-------------

• Provide high level customer service and proactively develop and maintain strong customer relations.
• Seek out sales opportunities and establish network with prospective customers.
• Explaining and describing the brand vision, food and drinks menu.
• Drive sales and increase engagement.
• Meet and exceed sales targets.
• Provide feedback regarding customer buying patterns and preferences.

Cleanliness---------------

• Keep a clean working environment
• Nails to be kept short and clean
• Hair should be neat and tidy (not too strict on hair styling)

Management---------------

• Conflict Management
• Service Recovery
• Roster Building
• Form SOP with founder and maintain SOP
• Quality Checking
• Collate and present potential areas of improvement to founder
• Assist hiring and training process
• Any other management required tasks

Requirements:

• Bubbly personality with public speaking abilities
• Wants to build community, connect customers to one another
• Intuitive
• Management experience is a must

Salary Range:

$3,300 - $4,500 for Full-Timers (44h work week)

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The opportunity

The Payroll Manager, Asia Pacific & Japan will be responsible for end-to-end payroll processing of 10+ countries in Asia Pacific region, in partnership with external 3rd party payroll providers. They will partner closely with Adobe’s Human Resources, Equity, Tax, Legal and Technology teams to deliver world class payroll services and strategies.  The role will be focused on all aspects of regional payroll operations, Singapore, China, Australia, New Zealand, Japan, Korea, Hong Kong, Taiwan and Thailand as of 2024.

A successful candidate will bring relevant payroll experience in a fast-paced business environment with evidence of operational improvements.  They will also have the natural ability to build strong relationships, is a strong mentor and is a hands-on manager.

What you'll do

• Oversee and help to process monthly outsourced payroll function to ensure that all payroll related responsibilities are delivered
• Be the subject matter expert for payroll operations and point of contact for escalations
• Resolve escalated payroll queries and issues, work, and act as the main point of contact for all related 3rd parties.
• Develop and improve payroll procedures, processes, and systems.
• Aware of changes to current payroll legislation in order to advise the business on necessary changes.
• Point of contact for internal and external audits
• Project work related to payroll
• Collaborate on cross-functional initiatives (HR/Benefit/Equity/Compliance)
• Provide Leadership, mentorship, and professional development for the regional team
• Perform controls in accordance with SOX framework.

What you need to succeed

• Strong customer service orientation with excellent oral and written communication skills
• Experience working within a shared service environment and knowledge of outsourced services
• Proven track record in continuous improvements using data and tools to identify opportunities, proposing alternative solutions, and successfully realizing benefits of those solutions through implementation
• Passionate about improving service, compliance, and productivity.
• Proven ability and willingness to work in a dynamic and busy environment
• Strong leadership skills with a passion to develop and mentor team
• Experience in data integrity and security with an understanding of local requirements
• Substantial experience in APJ payroll processing

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Event Marketing Project Manager - Hybrid (Internal Job Title: Event Mkt Project Manager - C12) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Event Marketing Project Manager provides full leadership and supervisory responsibility for the assigned project. Provides operational/service leadership and direction to the project team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required.

Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility of the project team, ensuring motivation and development of team through professional leadership as well as direction of daily tasks and responsibilities.

Responsibilities:

• Manages day-to-day project logistics and event execution with internal partners, creating event marketing efficiencies for Citi across all business units.
• Collaborates with business unit managers on event strategies and special projects, solution oriented.
• Generates ideas to expand client perceptions to help drive results and capture cost savings.
• Manages all logistical details pertaining to event attendees and presenters.
• Ensures program branding (marketing materials, signage, and displays) at all events meet Citi requirements and marketing/branding goals.
• Develops and implements methods to evaluate overall event value to the business.
• Maintains accurate budgets for meetings that will generate ROI and manage metrics reporting details.
• Supports all CEMP (Citi Expense Management Policy) initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Partners with colleagues and vendors on details regarding venue logistics and execution, transportation details, audio visual equipment, etc.
• Reviews and negotiates contracts to receive the best possible rates.
• Partners with Citi technology and audio-visual services to ensure appropriate equipment is included for all programs. Work directly with dedicated technicians; secure video conferencing, video recording and all pertinent meeting related equipment. Partner with outside vendors for onsite audiovisual and technology support at non-Citi venues. Excellent negotiating skills a must.
• Initiates development of web registration sites with web developer; reviews content to ensure accuracy; responds to attendee inquiries noted on registration forms; provide reports to client on a consistent basis indicating changes or updates.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 5-8 years of experience in Event Marketing or Hospitality Industry
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Excellent time management skills to handle projects that have long and short lead times
• Excellent relationship management skills with proven success in being people-focused
• Excellent negotiation and communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Marketing

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Job Family:

Sponsorship, Promotion and Special Events

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

 

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

We have a number of great opportunities for Biotechnologists to join our Manufacturing Team at our Tuas site in Singapore. Reporting to the Section Lead/Manager, you will be responsible for the manufacturing of therapeutic proteins under cGMP conditions.

You will be working in 12-hour rotating shift in a 2-2 3-2 2-3 pattern and will be compensated with shift premium and allowances!

Key responsibilities:

• Learn and perform well-defined procedures within a GMP manufacturing setting
• Perform equipment monitoring & and basic 6S housekeeping
• Perform basic laboratory tasks (e.g. sampling, pH/ conductivity/ osmolality measurements etc.)
• Perform routine sanitization tasks to maintain facility standards
• Trained & signed off on Performance Measures (PMs) relating to CIP/ SIP/ basic tank & instrument operations
• Demonstrate aseptic technique in the handling of product/ materials
• Perform basic process & equipment troubleshooting
• Multi-task on equipment preparations & operations to ensure adherence to schedule
• Attain full competency in the performance of all operations relevant to manufacturing areas assigned.
• Display basic process & equipment troubleshooting ability under routine scenarios.
• Become a technical process expert by exhibiting basic understanding of critical process/operational parameters and target/acceptable ranges, as well as interactions between different process parameters.
• Use Standard Operating Procedures (SOPs), logbooks & Batch Records (BRs) effectively & competently
• Submit samples via Laboratory Information Management System (LIMS)

Cell Culture (Upstream large scale)

• Skill and knowledge of aseptic technique for subculture stages example using culture flask, spinners, wave bioreactors, etc.
• Technical knowledge on the bioreactor culture control example pH/DO control, CO2/O2 control, cell performance, and metabolites analysis.

Purification (Downstream large scale)

• Skill and knowledge of column chromatography techniques, tangential flow filtration techniques, micro/Nano filtration techniques, pH/Conductivity adjustment techniques, aseptic techniques.
• Technical knowledge on the chromatography operating interface example using UNICORN software and various DeltaV control parameters for chromatography and UF operation.
• Knowledge in single use applications for the respective processes.

Key requirements:

• Degree/Diploma in a related Science/Engineering discipline
• Some relevant work experience in a similar manufacturing industry or cleanroom environment
• Knowledge of Biopharmaceutical processing is an added asset
• Knowledge of cGMP applications
• Positive team oriented attitude
• Strong communication and interpersonal skills
• Willing to perform rotating 12-hour shift pattern

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Job requirements:

Candidate to communicate and coordinate with clients of collection and return of item upon their feedback to carriers of damaged.

Must input all communicated arrangement onto data info system.

Must learn products and service knowledge to share and explain to customer when required.

Must be able to handle and communicate effectively to client(s) on their queires.

Go the extra miles if required to assist client would be an advantage.

Job Description:

• Assist P&L Head to oversee, plan and manage daily logistics, warehousing, and transportation operations
• Perform continuous improvement activities on outbound/inbound logistic flows, cost savings and operational efficiencies
• Lead periodical stock take /cycle count, inventory adjustment and handle claim documentation on cargo damaged etc.
• Prepare management reports to ensure that the management has the relevant information needed to support strategic decision-making
• To oversee the warehouse safety to provide a safe and clean workplace for employees
• Ensure timely and accurately billing to customers
• Any other ad hoc assignment as assigned by the Management

Job Requirements

• Minimum Certificate or Diploma in Supply Chain / Logistics Management or Operations Management
• 5 to 8 years of 3PL / Logistics experience with at least 3 years in managerial/supervisory position
• A multi-tasker with strong initiative and self-motivated with good learning mindset
• Proficient in Microsoft PowerPoint and Excel with data manipulation skills ability
• Understand WMS, TMS, OMS
• Trained in 5S, Kaisan, TQM and/or other productivity management system
• Able to handle basic project and account management
• Able to work in 3D environment

Location: 70 Alps Avenue, Singapore 498801

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role A Senior Business Development Manager is responsible for executing AIA's HNW strategies and increasing AIA's HNW market share through brokers channel, driving sales and business development activities by building strong rapport and relationships with international brokers/banks, and delivering high level of quality service and support to forge strong partnership and sales growth. WHAT YOU'LL BE DOING Work closely with Head of Brokerage to develop an appropriate business plan to achieve sales target for the distribution channel. A self-starter in working to deepen relationships with partners through regular engagements and understanding their selling behavior. Keep abreast of evolving market conditions and competitions so as to develop appropriate strategies in meeting sales targets. Design and develop concepts, sales and training materials with support from Distribution and Marketing. Conduct product and concept/sales training through individual and group training sessions, seminars/webinars, workshops and meetings. Work with partners to establish performance measurements and service level commitments. Prepare for new product rollouts and ensure proper alignment with the partners' goals and objectives in order to achieve a productive partnership. Plan, design and manage expenses of sales campaigns & activities within allocated budgets. Manage partners' enquiries & case submissions and work with internal stakeholders to ensure service levels are met. Meet activity goals identified by the Head of Brokerage and Chief Partnership Distribution officer. To achieve VoNB targets for the Brokerage Channel . To ensure achievement of 100% planned activities at zero overrun. WHAT WE ARE LOOKING FOR Excellent written and communication skills. The communication network of the incumbent is expected to be approximately 10% internal with key parties being Partnership Distribution (Marketing & Middle Office); Internal Departments (eg Underwriting, Actuarial, Ops, Customer Service, Legal, Compliance) and 90% external with brokers and banks. Diploma or University Degree, preferably in Business Management / Banking & Finance. Minimum 7 years of sales or business development experience in insurance, banking or finance industry. Experience in the HNW international broker space is highly preferred. Attained CLI, ILP, HI, FNA qualifications or equivalent eg M5, M9. Strong knowledge of life insurance as a wealth planning tool and its implementation in the HNW market. Good understanding on the types of HNW life insurance products such as Universal Life, Indexed Universal Life, Variable Universal Life, HNW whole of Life & savings plans. Highly motivated and pro-active in generating productive engagement with partners so that to create sales opportunities for AIA's solutions. Experienced in case management of HNW cases. Ability to work independently and to communicate clearly and concisely. Ability to create and deliver effective presentations, seminars and workshops. Expected to maintain knowledge of existing AIA products, new or enhanced AI A products and existing AIA marketing campaigns; to be on top of competitive environment (new products/services and/or sales campaign launch). Strong selling, interpersonal and relationship cultivation skills. #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role As part of the Sales & Marketing division of AIA Corporate Solutions for the tied agency distribution channel, this candidate would be responsible for achieving renewal growth via pro-active management of existing corporate accounts in partnership with the servicing Financial Service Consultant (FSC) Ability to achieve the renewal growth targets set for the Agency Channel and other key performance indicators as prescribed by the company; To establish and maintain a strong business relationship with AIA Financial Services Consultants (FSCs) and their Agency Leaders to conserve and grow existing accounts for corporate insurance; Pro-actively sets appointments and personally meets with the Agency Leaders/FSCS during their monthly agency meetings; Have the discipline to provide timely and accurate renewal status information and renewal growth data for the purposes of management reporting and sales forecasting is a must; Provide timely renewal terms or sales proposal for new lines of cover to FSCs for their existing accounts in accordance to the guidelines on business acceptance, risk management and underwriting profitability; Ensure timely and accurate submission of renewal employee data, including placement documentation for billing, and liaising with internal operation team to resolve servicing and operational matters; Follow up on outstanding policy premium collection promptly to ensure compliance to internal credit control; Ability to pitch and deliver corporate sales presentations jointly with FSCs, as well as able to support and jointly conduct Employee Communication Sessions to the employees of existing corporate customers with the FSC; Participates in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper; Undertake any other projects assigned from time to time such as products/services enhancements and market analysis; This position will be based at the AIA Agency Locations, namely Alexandra and Tampines Job Requirements Tertiary degree or diploma or equivalent industry qualifications; Candidates with CMFAS M5, M9, HI, BCP, PGI and ComGI certification will have an advantage Minimum 3-5 years working experience in sales and marketing in the Employee Benefits / Group Insurance; Strong knowledge of Life and Health insurance products; Proficient in Microsoft Office Software, especially in Excel and Powerpoint Highly organized and with excellent attention to detail. Able to work confidently in challenging situations. Proactive, independent and able to work with minimum supervision. Able to manage multiple tasks simultaneously under deadlines and pressure. Able to anticipate potential problems and know when to ask for help. A great communicator - via email, by phone and in-person. An excellent negotiator, and is resourceful and relentless in trying to get to a solution. Professional in appearance and demeanour, comfortable dealing with internal and external stakeholders across the enterprise Meticulous, service oriented and team player. Possess good written and oral communications skills Strong interpersonal skills & relationship-building; Meticulous, service oriented and team player. Possess good written and oral communications skills #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for maximising the sales of AIA products and services through a network of agents to meet individual / team quotas and AIA business objectives. Job ResponsIbilities The incumbent will be responsible for delivering agency growth along with development objectives through close partnership with Agency force. Foster and deepen rapport with agency groups assigned to meet and exceed growth targets in terms of sales productivity and manpower numbers. Identify and develop new business opportunities or leads generation ideas to create sales platforms. Involve and work on special initiatives to drive Company's strategic objectives towards Digitalisation and Customer centric agency culture. Drive and implement company initiatives for agency including agency recognition events and agency campaigns. Drive desired product mix to achieve best needs basis for customers. Work with agency groups assigned to uphold compliance and competency standards Liaise with Operational teams for new business applications. Job Requirement Degree, preferably in Business Administration or Financial Services Minimum 3 years of working experience in the Financial Services Industry Good understanding of the insurance industry and products Excellent communication and interpersonal skills Strong business acumen, adaptable and team player Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Title: Contractor, Operations Analyst, ETD Duration: end date Dec 31, 2024 Location: Singapore Job Description: This new hire in the APAC ETD Clearing and Operations team will focus on the further development of NFRR controls following a Gold Standard aligned to Enterprise NFRR Policy. They will review the accuracy, completeness, and timeliness standards within the reports and ensure they are compliant and aligned to Futures Exchange and Regulators requirements. Partner with Global counterparts with similar reporting requirements to benchmark, share, and establish the most optimal process that can be globally aligned where permitted. They will further understand BAU and upstream processes that directly impact NFRR, and work to further automate, enhance, and develop processes to strength controls to minimize impact to NFRR submissions.   A role exists for a highly motivated, industry established, professional within F&O Clearing Operations, who is looking to gain or further their experience in the field of Futures & Options Clearing with a focus on Non-Financial Regulatory Reporting.   The department has a Market Operation which comprises of, Clearing, Deliveries, Regulatory / Exchange and Process Control, Strategy, Client Service and Documentation Teams. This structure is replicated regionally in Chicago and EMEA processing trading activity over 60+ Exchanges. As well as an established track record with regards to listed future. The function is currently focusing on enhancing controls and structure for its Non-Financial Regulatory Reporting to Futures Exchanges and Regulators. Globally ensuring compliance with regulatory and industry mandates across 15 legal entities.   APAC ETD Operations:   ∙ Responsible for the clearing activities across APAC exchanges supported from Singapore Clearing team, which includes: o Oversight of top day clearing activities impacting regulatory reporting. o Manage regulatory reporting obligations with APAC exchanges o Resolve trade breaks and allocations issues raised internally or by clients ∙ Continuous Improvement of the Operating Environment with regards to STP, risk and control ∙ Ability to connect with other regions within Global Market Operations and Compliance to ensure consistent awareness of changing F&O and OTC Clearing Regulatory environment   Required Skills   ∙ Excellent communication, effective with peers and senior management ∙ Strength in identifying and implementing solutions for process improvement ∙ Proficient in the Law, Rule and Regulation (LRR) for APAC markets, especially on Non-Financial Regulatory Reporting (NFRR)   Preferred Skills ∙ Futures industry experience working for a FCM, Exchange, Clearing House or Regulator ∙ Experience using FIS GMI system is preferred, as well as experience with derivative clearing middleware systems, Global Seals, ClearVision, Trade Clearing, and Exchange Terminal?

Our client, a major and growing South Asian bank, is looking for a Relationship Manager/Product Manager to source new business in the Asia Pacific region, to be based in their Singapore office. The ideal candidate will have solid background, with 5 years+ experience and a detailed knowledge of the Indian securities market would be an advantage, together with strong sales and product knowledge. If this is of interest, please do get in touch.

Job Description: Job Description: The Group Audit CRO team are responsible for global coverage of the CRO function. The current team is comprised of about 50 FTEs based in 8 locations (London, Frankfurt, New York, Singapore, Berlin, Bonn, Madrid, Cary) with Principal Audit Managers based in 6 of these. The above includes the APAC Risk team which is comprised of 4 team members based in Singapore and a Principal Audit Manager who reports directly into the CRO Chief Auditor for Non-Financial Risk based in Cary. Although much of the focus of this team is on coverage of all risk types (i.e. CRM, MRM, NFRM and ERM) in the APAC region, it also plays a significant support role in the coverage of global Risk processes and works closely with the regional APAC audit teams to provide 'front-to-back' assurance of key businesses in the APAC region and to act in an advisory capacity for CRO related matters. This Principal Audit Manager role which is being hired will be responsible for the planning, staffing, risk assessment and delivery of audits covering the CRO function. The role will also involve: Owning and driving the audit process, identifying and escalating audit issues and quality controlling audits and subsequent reporting. Reviewing all audit issues and recommending audit grades and issuing ratings for final approval. Serving as a subject matter expert with regard to the areas of business coverage, developing further relevant technical expertise and contributing to enhancements of the audit approach. Working with divisional leadership to provide 'front-to-back'/ SME audit coverage and 'joined-up' assurance. Acting as a primary relationship manager for senior CRO management stakeholders and representing the division at committees and forums both internally and externally. Communicating the Banks/divisional strategy, plans and values within their teams and ensuring understanding and alignment. Presenting complex and sensitive messages (such as audit issues) comprehensively, professionally and reducing complex topics to simple statements. Roles & Responsibilities Responsible for the delivery of audits (including the global audit plan and business monitoring process). Contributing to functional planning of the audit plan related to own area of responsibility, adjusting the plan and advising any changes to the Chief Auditor. Delivering and sustaining own and team performance against key objectives in the context of functional strategies. Providing input to the risk assessments, audit plan and approaches. Approving audit work papers and ensuring that they meet the Audit methodology and quality standards. Determining team involvement and individual responsibilities for each audit. Reviewing and providing expert opinions on action plans provided by clients, helping them develop robust remediation plans. Approving the closure of Significant and Important audit issues in line with GA methodology. Responsible for ensuring that testing conducted to assess design and operating effectiveness of controls at the time of issue closure validation is comprehensive and adequately documented. Partnering with relevant Regional Heads on a timely and effective basis regarding matters affecting their region. Communicating the Banks/divisional strategy, plans and values within their teams and ensuring understanding and alignment. Presenting complex and sensitive messages (such as audit issues) comprehensively, professionally and reducing complex topics to simple statements. Conducting exit meetings for all FTE staff members that leave the team (internal GA transfers, internal bank transfers and bank leavers) - Key points raised during the exit meeting are documented and shared with relevant Chief Auditor. Keeping abreast of pertinent industry, regulatory and business practices. Establishing and maintaining a client service/relationship approach with CRO stakeholders in order to understand their business needs. Managing a team of auditors and being actively engaged in managing other talent and resources (e.g. external support staff) including recruiting, training, career development and succession planning. Creating and reinforcing an environment where people management and development is a key priority and personally demonstrates their commitment to their immediate and the wider function. Managing direct reports, through empowering them to deliver on their objectives, providing coaching and support to enable them to be successful. Cascades SMART business driven objectives at the beginning of the year and ensures every team member receives continuous performance feedback and has regular constructive performance reviews. Acting as a management role model for their own team and others. Skills and Experiences The candidate must have: Minimum 10 years of experience in financial services or 'big 4' accounting firm, including in an audit delivery role. This should include an advanced understanding of internal auditing standards and concepts, risk and control concepts and the three lines of defence model. Proven knowledge and experience of the activities of the Chief Risk function of a global investment bank, including an understanding of the associated risks and regulatory requirements. Proven knowledge and experience of banking activities, including capital market products and relevant regulatory requirements. Outstanding operational and people management skills; must possess the ability to operate a diverse team, appraise individual potential, motivate teams. Strong communication skills, communicating with clarity, both orally and in writing, in a logical order and structured approach. Fluent in English (written and verbal). Strong relationship management, analytical, problem solving, communication, influencing, planning and presentation skills. The ability to challenge and be challenged whilst maintaining the highest levels of professionalism. Experience in building and managing effective teams and relationships. Ability to work in a fast-paced business environment. Able to work in virtual, global teams in a matrix organisation, transfer knowledge and develop capability of team members. Masters/bachelor's degree (or equivalent) from an accredited college or university (or equivalent) or equivalent work experience. Professional / industry recognised risk management qualifications e.g. FRM Professional / industry recognised audit qualifications e.g. CIA, CISA, CFE Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

What we will offer you: A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement Your key responsibilities: Be the lead to focus and streamline the account opening and advising Front Office on legal documents and KYC/ Source of Wealth during the NCA process Ensure timely account openings and response turnaround time by the team Provide expert advice to Front Office on complex account structures and KYC/AML cases the business is confronted with Act as sparring partner for Front Office in all AML/ SOW/ KYC related topics Support and advice Front Office in completing the KYC/ SOW information in line with DB Group standards Training of Front office staff on legal documents and KYC related subjects To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement Design and review controls to minimize operational risk Maintain KOPs to ensure latest processes and requirements are reflected and adhered to Lead and/ or represent WM Ops in ad-hoc projects in relation to NCA/ KYC/ SOW/ Regulatory Changes Your skills and experience: Degree majoring in Banking, Accountancy or Business Administration or related discipline Knowledgeable and experienced in banking operations, account documentation, risk management, sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 5-8 years Individual with team management experience; a team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule Good knowledge of the customer base, with sensitivity to specific customer needs. Mature, strong analytical and problem-solving ability Risk adverse Excellent interpersonal skills and the ability to manage relationships with all levels Strong communication and presentation skills Problem solving skills Strong process and project management experience Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies. How we'll support you: Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career

What’s it all about?

The Escalations and Compliance Manager is a key part of Currencycloud's second line compliance function, reporting directly into the Head of Compliance APAC. The Escalations and Compliance Manager will be the primary escalation point for high-risk clients and transactions, as well as making risk appetite decisions impacting Currencycloud in the APAC region. They will work closely with colleagues in the first line of defence to provide coaching and guidance to junior team members, as well as supporting projects that enhance Currencycloud’s financial crime control framework.

What we expect of you, day to day:

• Make judgements on escalations from compliance operations teams such as sanctions alerts, other high risk transactions and applications involving politically exposed persons. 
• Where necessary, schedule sessions to present specific cases to senior stakeholders such as the Head of Compliance APAC. 
• Deliver formal and informal training on corner cases, changes in risk appetite, and new policies/procedures to the compliance operations team. 
• Provide regular coaching and guidance to junior team members on specific cases that have been escalated. 
• Build and maintain relationships with the go to market organisation to understand emerging opportunities and market developments that may requires changes to Currencycloud’s financial crime control framework.
• Contribute to the ongoing enhancement of the overall financial crime framework by identifying new typologies and potential gaps in existing policies and procedures. 
• Support the Head of Compliance APAC in updating existing policy documents completing the annual risk assessment.
• Support the Head of Compliance APAC on projects to enhance Currencycloud’s financial crime framework, including new processes and system implementation. 
• Maintain an excellent technical knowledge of financial crime regulations, keeping up to speed with new developments and the latest regulatory positions of key markets that Currencycloud operates in.
• Be aware of changes in the wider business (products, jurisdictions etc.) and how these may impact the compliance operations team.

Manager, Procurement and Regional Business Partner (APAC/MENA) at Checkout.com:

Checkout.com is seeking a dedicated Manager, Procurement and Regional Business Partner (APAC/MENA) to join our Procurement team to support the business growth and expansion.

The role will support the planning, implementation and purchasing and procurement strategies for various goods and services spend across the company globally. This includes acquiring resources within budget, facilitating communication between team members, suppliers, and key business partners, and proactively planning and sourcing the appropriate goods and services to help Checkout.com grow and meet its strategic objectives.

In addition, the Manager will be responsible for vendor performance, ensuring quality control throughout the contracting and performance lifecycle. You'll also ensure Procurement and AP guidelines, processes, principles, ethics, and sustainability objectives are all accounted for and constantly strive to deliver the lowest TCO for solutions.

Reporting into the Global Head of Procurement and Expense Operations, this is a key role with significant opportunity to have impact and build trust as an SME. You'll have the autonomy and freedom to deliver innovative solutions, support regional specific needs and global category plans.

The role

Checkout.com is actively looking for a Sales Manager to join our Commercial Team in Singapore to drive rapid growth across various industries for our online payment solution.

If you are a driven and focused salesperson with a proven track record of success selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan.

Reporting to the Director of Sales, the Sales Manager will play a key role in growing Checkout.com’s footprint in. They will be responsible for selling Checkout.com’s full payments technology stack to large enterprise organizations.

Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets.

How you’ll make an impact

• Identify, qualify and close the most promising prospects and partners that will help Checkout.com grow a healthy pipeline across various verticals.
• Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified pipeline in cold and warm channels
• Pitch our next-generation payment solutions and value-added services to eCommerce and Fintech companies
• Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
• Become the expert on Checkout.com’s technology stack, help new merchants understand the value of Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
• Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
• Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
• Partner with other Sales Managers to share best practices, key business insights and industry trends.
• Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
• Act as an ambassador for Checkout.com

Your Impact

• Support JAPAC analytics, providing value-adding insight in strategic investment areas, core & growth technologies as well as managing the operational cadence of the business
• Coordinate with JAPAC wide Sales Ops to facilitate the local needs and requirements of the business
• Assist Theater/District Sales Leader in weekly, monthly, quarterly and yearly deliverables
• Be active part of Theater/District Planning Cycle
• Collaborate with Field to increase the success rate of the Sales Program/Sales Play
• Coordinate the Forecasting processes
• Support and operationalize the JAPAC Sales Ops mission of being the trusted ‘Value Add’ Business Advisors for Sales Leadership & Management
• Being the ‘Voice of Field’ by representing and driving Field needs back to company
• Making it easy to do business internally & externally with Palo Alto Networks
• Support the Field Operations team in:
• Support the execution of Sales Strategy and Initiatives
• Ad-hoc Sales/Business requests 
• Organizational/Territory Design
• Business Intelligence (reports, analytics, dashboards)
• Territory Quota Modeling
• Design, document and implement business processes
• Provide business analytics (G Sheets/Excel, Salesforce.com, Tableau, Clari, Einstein, Asana)
• Assist in localizing Sales Enablement Materials, Pitch Deck to local markets as needed

The Opportunity:

We, at Flywire, are looking for an enthusiastic and proactive Relationship Manager (RM) to work with our existing portfolio of Education Clients in Singapore and Malaysia – to build stronger client relationships, drive revenue and utilisation through marketing, training, and integration of Flywire solutions. 

Reporting directly to the Director of Client Relationship Management APAC, you will work closely with the Sales and RM teams to execute strategies designed to drive growth, uncover new business potential, increase revenue, provide accurate issue resolution and assure clients and their students have the best payment experience and support in the industry. Overall job tasks would include:

• Drive Revenue by building long term relationships with senior and operational stakeholders, understanding their strategies and goals. Perform Onboarding, Marketing, Training, and support activities to maximise growth and deliver additional revenue through up-sell and value-added services. 
• Lead Integration projects alongside solutions teams to provide technical solutions and processes for clients to embrace and adopt. 
• Create strategic account plans for each client and groups of clients to maximise utilisation, growth and revenue. Manage all commercial activities - Internal reporting, contract renewals, pricing negotiations and new product expansion. 
• Become the established internal expert which corresponds with your account portfolio and market, with relevant payment products and potential competitors to develop and refine products and operations.  
• Collaborate across departments and timezones with legal, compliance, product development and vertical teams to solution and solve client payment problems.

This position assists the restaurant manager to supervise the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observe colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.