About us

Semiko Recruitment & Consultants Pte Ltd, born and bred in Singapore since 1996. We’ve honed a knack for recruiting the best and brightest for some of the most exciting organizations today. Companies that truly understand that the key to success lies in investing in the right people.

Qualifications & experience

• Min GCE "O" Level qualification and above
• Able to work independently and remotely when required
• Preferably with Certificate of Intermediaries License (CEI) or willing to take for the mentioned course
• Willing to standby on weekend (need to respond to WhatsApp and phone calls after office hours)

Tasks & responsibilities

• Managing temporary staffing project
• Responsible for job assignment, liaising with candidates and clients, attending to clients' feedback, training and assessing of candidates, recruitment and interviewing of new candidates, achieving sales targets, site visits to enhance customer relationship, any ad hoc project assigned by the management.
• Provide end to end recruitment process (360)
• Secure new clients & job positions
• Draft up job advertisements, posting on career portals
• Assessing candidates' applications and shortlist for prospective clients
• Coordinate interview arrangement and ensure candidates are well-prepared
• Ensure sales closures to achieve sales target

Benefits

• Location: MacPherson (Next to MRT)
• Working hours: Mon to Fri, 9am to 6pm (weekend on call, need to respond to WhatsApp and phone calls after office hours)
• Basic from $2600 + Incentive
• Various benefits (Annual leave starting from 14 days)

Interested candidates, please click [QUICK APPLY]

Sharon Oi (EA Personnel No.: R1102311)
Semiko Recruitment & Consultants Pte Ltd (EA License No.: 96C4777)

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Description & Requirements

— Minimum 2 years of working experience in the catering or F & B industry

— Basic PC literacy

— Experience in all aspects of banquet service

— Excellent motivational skills

— Possess an eye for attention to detail

— Excellent interpersonal skills

— Proven track record in a similar environment.

— Proven experience within a high volume catering environment.

— Strong commercial and business acumen.

— Strong financial understanding and demonstrable budgetary control and results orientated.

— Experienced leader with excellent people skills and positive attitude.

— Self-motivated and innovative.

— Resourcefulness (capable of taking the initiative and overcoming challenges).

Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

Who We Are
Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Reprise, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors.

At Mediabrands we are committed to creating a diverse global community based on excellence and equity. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. We deliberately foster a diversity of experiences and backgrounds and cultivate the sharing of different ideas and viewpoints as a critical part of our promise of innovation to clients. We pride ourselves in attracting and retaining the best in the industry, across all disciplines and specialties. For more information, please visit our website apac.ipgmediabrands.com.

The Opportunity
The Operations Center of Excellence (CoE) will be a global organization with operations experts around the world providing leading capabilities to clients through all IPG Mediabrand’s media agencies. The Regional Operations Leader will be responsible for the talent and outputs of the craft within their specific region.

The Regional Operations leader will be directly responsible for the Business Operations, Resource Management and Client Operations teams operating within their region, while working in partnership with the Global Operations leader and Global Client Operations leader to ensure Operations capabilities are best leveraged for regional clients.

This role is pivotal in implementing global operational standards across regions and markets, ensuring excellence in client operations and resource management. The ROL will ensure our operations craft remains consistent with global standards, foster skill development and career growth, and effectively engage with senior stakeholders both internally and externally.

Joining at a pivotal time of transformation within IPG Mediabrands and the wider industry, this role requires a strong leader who can navigate change, an excellent collaborator who can execute plans within the region and build a highly skilled, accountable and diverse team bringing together the best talent from across the network.

Key Responsibilities

1. Actively contributing as part of the Global Operations Leadership team

• Work with the Global Operations Leader and Regional Leaders to co-create best-practice, standards and ways of working for the Operations CoE. Representing regional client and agency needs at a global level to ensure standards, ways of working and templates meet regional needs
• Surface best work and innovation from to global/other regional/ local market stakeholders
• Cascade global direction down to regional & local market teams, and be a feedback loop back
• Partner with local/regional agency/client leaders to understand how operational needs evolve and work to enhance future ways of working and how technology can play a bigger role in facilitating
• 
  

2. Business Operations & Resource Management:

• Responsible for implementation of Mediabrands end-to-end process
• Support regional leadership (craft leads) in troubleshooting delivery issues across the E2E process
• Lead regional/market adoption of ways of working, processes and implementation of operational tools such as: (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Support acceleration and adoption of GCC for both new and existing clients
• Support acceleration and adoption of Interact for both new and existing clients
• Lead the design of operating models for both new and existing clients within the region, ensuring alignment with organizational objectives. May also be asked to lead development of operational models for global pitches spanning multiple regions as well.
• Act as Operations lead in regional and/or global new business pitches representing operations (operating models, ways of working, team structures etc.)
• Oversee new business transitions within the region, facilitating seamless integration and operational efficiency across all IPGMB agencies.
• Oversee Resource Management sub-craft within the region; ensuring global standards and best practices are adhered to across all markets within the region

3. Client Operations

• Client Operations leads for regional businesses to report to ROL
• ROL responsible for ensuring the Client Ops leads are driving the application of global standards & tools across each client’s business. Global standards included but are not limited to:Mediabrands End to End Process
  GCC acceleration & adoption
• Interact acceleration & adaption
• Operational Tools (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Monitor and analyze operational performance metrics, providing insights for continuous improvement
  

4. Managing Operations within the Region:

• Team Development: Put in place and oversee robust processes to professionalize recruitment, training, and development of operations professionals across Business Operations, Resource Management & Client Operations, ensuring teams are skilled and have clear career paths.
• Systems and Processes: Implement efficient systems and processes to streamline operations, enhance productivity, and ensure consistency in service delivery while always striving to simplify ways of working. Cascading standards from the Global Leader, and being a feedback loop representing regional teams
• Resource Allocation: Manage resource allocation to ensure optimal use of talent and tools across various projects and client engagement, including new business. Partnering with local client leaders to understand demand and match to supply, first from within the region but also working across regions as/when gaps arise to ensure clients always have access to winning capabilities
• Performance Management: Cascade performance metrics, conduct business reviews, and foster a culture of continuous improvement and excellence within the CoE.
  

5. Stakeholder Engagement:

• Build and maintain strong relationships with regional client leads; ensuring operational excellence is delivered on every business and effectively demonstrating the credibility and rigor of the CoE
• Represent the CoE and supporting key new business efforts
• Work with Global Capability Centre leadership to ensure our offshore teams provide a seamless client experience, optimized ways of working and the very best skilled talent
• Partner with leaders from across Technology and the other crafts to ensure we are building and/partnering with the right tools
  

Key Success Metrics:

The Regional Operations Leader will have a number of core KPIs, across the below areas:

1. Business Operations

• Client Transition Success Rate
• New & Current Client Operational Model Success
• Operational Tool roll-out and implementation success
• Regional adoption and adherence to global standards (E2E process, GCC adoption, Interact & Operational tools)

2. Resource Management

• Regional utilization & capacity
• Resource Allocation Efficiency
• Staffing Plan & Open Role fulfillment rate
  

3. Client OperationsRegional client team adoption of global standards and tools

About You (Our Successful Candidate)

The successful candidate will be an operationally minded leader with a proven track record of delivering operational excellence both internally as well as to clients regionally while having expertise in operationalizing multi-market functions within the region.

You are a strategic thinker and trusted partner to executive business leadership with a high degree of intellectual curiosity but also sufficiently hands-on to identify issues likely to impede on-time delivery and lead the resolution process for the toughest of problems. Additionally, you will have consummate communication skills, helping motivate the service team and excite IPG Mediabrands, its clients, and its partners about the Service offering and unique capabilities.

You are an empathetic leader with highly-developed interpersonal skills and clearly defined approach for leading, developing and growing people and teams within rapidly changing environments. You have demonstrated experience building strong partnerships across organizations, especially in Executive teams and leveraged these to build the business and resolve client issues.

You are an agile leader comfortable leading through change with people-first approach in mind. Collaborative visionary ready to lead the way, create and implement strategy for an analytics service organization. You have a deep understanding of what partnership looks like and have ability to interact effectively with a variety of internal and external contacts.

You are a culture champion, sensitive to the company’s priorities, able to chart the direction of the Services team having culture in mind. You are not afraid to take risk and responsibility for the team and are able to deliver under pressure without compromising people first approach.

Key Skills Required

• Extensive years of experience in an operations leadership role
• A trusted and respected leader within the organization who has the ability to lead by influence
• Experience with implementing resource management capabilities either within a team or within an organization
• Experience operationalizing and running teams within complex, multi-region groups
• Experience presenting capabilities and work output to clients and leadership, inclusive of domain experts and non-experts
• A strong presenter who can show up and gain the trust and respect of clients in a new business pitch situation
• Demonstrated ability to work closely with executive, commercial, and finance teams
• A strong collaborator that can bring the right teams together and lead the charge on identifying solutions and outputs
• Ability to forge senior level relationships across the company
• Proven decision-making skills under stress

Key Relationships

• Peers at Kinesso/IPG Mediabrands including those within and across Craft and CoE teams
• Regional leadership of Kinesso/IPG Mediabrands (including front door brands)
• Senior regional client leaders across Kinesso/IPG Mediabrands (including front door brands)

Mediabrands is an equal opportunity employer and is committed to building a diverse and inclusive workplace. People with Disabilities and all historically excluded or under-represented people are encouraged to apply.

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Position Summary:

We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a proactive leader with a strong focus on performance management, team development, and seamless collaboration across teams.

Key Responsibilities:

Operational Oversight:

· Oversee the daily operations of the service delivery team to ensure all services are delivered on time and meet established quality standards.

· Monitor and manage operational KPIs to achieve delivery excellence.

Team Management:

· Lead and manage a team of 5+ individuals, providing guidance, support, and regular performance feedback.

· Foster a collaborative and high-performing team culture.

· Develop training plans and upskill team members to meet evolving service delivery requirements.

Customer Satisfaction:

· Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining clear communication with stakeholders.

· Act as the escalation point for complex service delivery challenges and resolve them efficiently.

Collaboration and Integration:

· Work closely with cross-functional teams to integrate service delivery solutions seamlessly into broader business operations.

· Drive alignment between service delivery and organizational goals.

Troubleshooting and Analysis:

· Identify and analyse service delivery bottlenecks and recommend improvements.

· Lead troubleshooting efforts to resolve technical or operational challenges effectively.

Communication and Reporting:

· Communicate effectively with stakeholders at all levels to provide status updates, insights, and recommendations.

· Prepare and deliver detailed reports on team performance and service delivery outcomes.

Mandatory Skills:

Communication Skills:

· Advanced proficiency in clear, concise, and professional communication, both written and verbal.

Troubleshooting and Analysis:

· Strong analytical skills with the ability to identify and resolve operational issues efficiently.

Team Management:

· Proven experience managing a team of 5+ members, with demonstrated success in team performance improvement and leadership.

Additional Skills:

· Advanced expertise in Service Delivery Management, Business Operations Management, Operational Excellence, and Delivery Excellence.

· Strong organizational and time-management abilities.

· A proactive problem-solver with excellent decision-making skills.

Qualifications and Experience:

· Bachelor’s degree in business administration, Operations Management, or a related field.

· 5+ years of experience in service delivery, operations, or a related role.

· Prior experience leading service delivery teams and driving customer-focused solutions.

Mandatory skillset:

· Communication Skill

· Troubleshooting and Analysis Skill

· Manage a team of > 5 people before

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

Join and Grow with Us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities

• Monitor daily cash inflows and outflows for liquidity planning and control, prevent cash trap and control subsidiaries’ month-end cash balances, avoid bank charges and maximise cash utilisation
• Ensure timely and accurate payments/receipts of cash
• Handle internal fund transfer, cheque deposit and fixed deposit transactions
• Provide operations and admin support to the Treasury Department
• Contribute to tasks and projects undertaken by Treasury, and support the team as required

Requirements

• Diploma/Degree in Accounting/ Economics or a related discipline
• Minimum 2 years of experience in treasury operations
• Familiar with digital payment token service, money transfer service and E-payment service
• Strong understanding/ appreciation of excel MACRO, automation tools using API or other software will be preferred
• Detail-oriented, motivated, take initiatives, team player, willing to learn, independent and excellent problem-solving skills
• Creative and willing to challenge status quo

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Location: Boon Lay, West Region

Type: Full-Time

Salary Range: $2,500 - $3,500

Availability: Immediate Start

What You Will Be Doing

Operational Management

• Supervise and coordinate daily shipping operations to ensure smooth and timely transportation of goods.
• Plan and manage consolidation boxes for overseas shipments.
• Arrange and coordinate deliveries and pickups with all relevant parties, including logistics and warehouse teams.

Documentation & Compliance

• Prepare and oversee accurate shipping documentation, including Bills of Lading, Permits, and Certificates of Origin.
• Handle and declare all types of import/export permits.
• Ensure compliance with international trade regulations, customs requirements, and company protocols.

Customer & Stakeholder Communication

• Liaise with customers, co-loaders, and overseas agents for shipment arrangements and issue resolution.
• Establish and maintain strong relationships with shipping vendors, carriers, and hauliers.

Monitoring & Improvement

• Use and oversee systems to monitor shipments, billing, and documentation, ensuring accuracy and prompt updates.
• Identify opportunities to optimize shipping efficiency and reduce costs.
• Resolve shipping, transportation, or documentation issues to maintain service standards.

Other Duties

• Provide support for ad-hoc projects or tasks assigned by management.

What We Are Looking For

• Diploma/Bachelor's degree in logistics, supply chain management, or a related field (preferred).
• 2-3 years of experience in freight forwarding or freight consolidation (preferred).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong verbal communication and interpersonal skills to build effective relationships with stakeholders.
• Attention to detail with the ability to multitask in a fast-paced environment.
• A proactive learner with the ability to adapt quickly to new systems and processes.
• Immediate availability and Singaporean citizenship are advantageous.

Employer Questions

Please include answers to the following questions in your application:

1. Which of the following best describes your right to work in Singapore?
2. What is your expected monthly basic salary?
3. How many years of experience do you have in freight or logistics?
4. How much notice do you need to give your current employer?

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Description:

• Responsible for scheduling collection/delivery for logistic team
• Handle weighing system processes (computerised) and ensure record are correctly captured
• Data entry, invoicing and filings
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Track stocks of office supplies and place orders when necessary
• Assist in managing road tax and insurance renewals
• Perform any other related duties as assigned

Job Requirements:

• Min SPM / GCE “O” level or Diploma in any field
• At least 3 years working experience in administrative role
• Computer literate and proficient in Microsoft Office (MS Excel, Words is a must)
• Good communication and interpersonal skills.
• Fluent in English and Mandarin is required
• Accurate, meticulous and willing to learn
• Ability to work both independently and in a team
• Must willing to work in Tuas South area

Working Hours:

• Monday to Friday 8.30am to 6pm (Including of 1 hour of lunch break)
• Saturday (Alternate) 8.30am to 1pm

Do you have a strong passion for writing good, maintainable and robust code? Join us and be part of the family that believes in good software design, delivering quality well tested solutions! Help establish Ufinity as the trusted partner by constantly achieving a pinnacle of excellence in our ideas, solutions and services.

Role Responsibilities:

• Provide professional technical support to the developed software program during the maintenance phase of the applications.
• Provide guidance to other Software Engineers in the team.
• Responsible for design, programming, debugging, testing, modifications, deployment, operations and maintenance of the applications.
• Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule.
• Effectively documenting issues and providing regular status and progress towards project milestones.

Role Requirements:

• Must possess at least a Bachelor’s Degree, Post Graduate Diploma/ Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• 2-4 years hands on working experience with Java, J2EE, JSP, Tomcat, Apache HTTP, JavaScript, React JS MySQL and Object-Oriented analysis and design.
• Experienced in Internet technologies, application servers and databases.
• Experienced in AWS, Terraform, UNIX environments, systems setup and application deployment will be advantage.
• Experience in Angular and/or Typescript will be an advantage.
• Strong verbal and written communication skills, able to transmit information in a clear and unambiguous way.
• Problem-solving skills with high level of initiative.
• A team-player who takes ownership.
• Ability to work under pressure and meet tight deadlines.
• Ability to work individually with minimum supervision. Specific Requirements: Java, J2EE, SQL, HTML, JavaScript, ReactJS
  
  Candidates with more years of relevant working experience will be considered for a Senior Software Engineer (Operations) role.

We are looking for a motivated and detail-oriented Customer Service Representative/Exec with a strong knowledge of Crypto to join our expanding team. As a senior team member, you will not only be the voice of Independent Reserve, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction, but you will also serve as the escalation point for more complex customer issues. Your experience and skill in this field will allow you to resolve escalated issues effectively or direct them to higher-level management as needed.

The ideal candidate will have a solutions-driven and critical thinking mindset who is genuinely delighted to help customers.

Based in our Singapore office, you will support customers across Singapore, Australia, and the APAC region on a full-time basis. Reporting to the COO in Singapore, you’ll collaborate closely with teams across the business, including the OTC Desk, KYC, Compliance, and Sales.

Important Note: To ensure you’re fully equipped for this role, you will participate in a comprehensive three-month training program in Sydney, Australia. Independent Reserve will cover all travel and accommodation expenses during this period, allowing you to immerse yourself in our operations, learn directly from our Australian team, and build valuable connections with key stakeholders.

An integral role with plenty of growth and development opportunities, some of the key responsibilities will include:

• Responding to customer queries or concerns by email or phone, in a professional and timely manner.
• Serving as an escalation point for more complex customer issues and using your judgement to determine when matters require senior management’s involvement.
• Effectively and empathetically engaging with customers to identify needs and resolve concerns, including the appropriate handling of customers in vulnerable circumstances.
• Diagnosing and troubleshooting customer technical issues, including issues with devices, account access, login difficulties, and transaction errors.
• Identifying and reporting any customer request or account irregularities and proactively communicating with customers to understand their objectives and provide solutions.
• Collaborating with sales to assist with onboarding and gain a thorough understanding of the client's expectations and requirements.
• Collaborating with the KYC team to facilitate and assist with the client verification process.
• Maintaining accurate records of customer interactions and providing the business with valuable feedback and insights to improve our service.
• Staying up to date with industry trends and company policies to provide current and accurate information to customers.
• Staying up to date with regulatory training from Compliance and KYC.

Key Requirements

• Ideally 5+ years of customer service or customer support experience; previous experience in crypto or Fintech is advantageous but not essential.
• Knowledge of Bitcoin and other cryptocurrencies.
• Bi-lingual in Mandarin and English.
• General technical proficiency and familiarity with different operating systems, devices and security protocols such as 2FA.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise and handle multiple customer queries or issues simultaneously without sacrificing the quality of service.
• Comfortable working with Google Suite, Slack, and quick to adapt to new systems.
  Ability to communicate with customers at both a technical and non-technical level.
  Proven ability to find solutions and defuse difficult situations with customers.
• Experience working in a customer-centric and dynamic environment.

Other skills and experience which would be ideal:

Familiarity with the mechanics of cryptocurrency trading as well as a solid understanding of blockchain technology, including how transactions work, types of wallets, etc.

Experience/knowledge of KYC and AML/CTF protocols.

About Independent Reserve

Founded in 2013, Independent Reserve is one of Australia’s most secure and trusted cryptocurrency exchanges, with a mission to transform digital asset technology into secure, regulated financial services.

With over 300,000 customers in Australia, New Zealand, and Singapore, we provide services like Bitcoin and Ethereum trading, an OTC desk, AutoTrader, API connectivity, and world-class security.

In 2021, Independent Reserve became the first cryptocurrency exchange in Singapore to receive a PSA license from MAS, standing out among 170 global competitors.

As we continue to grow, we’re looking for talented individuals to join our team and be part of our exciting journey in the cryptocurrency space.

This an in-office role so please do not apply if you are looking for a remote or hybrid role.

Job Description

Main Responsibilities

–Report to the Operations Manager

– Check the schedule on a regular basis for arrival times and changes in them

– Gather and transport all supplies needed for the set up of a function including but not limited, silver, china, linen, skirts, glassware, condiments etc.

– Set up buffet tables according to One Paradise and function requirements with a creative flair.

– Properly set all tables, side stations and the back of the house areas for functions according to service standards

– Report any incident to immediate superior and followed up with the events report

– Assist in the placement of any food items in a function room for a display or a buffet and the ability to serve from buffet line

– Serve, prepare the proper mise-en-place for any function

– Serve all food and beverage function according to the standards set forth by One Paradise

– Attentive to the needs of all the guests in the function room providing them with dependable, punctual and enthusiastic service

– Ensure all tables and the function room is clean and neat prior to leaving for the shift

– Ensure all food and beverage items to return the kitchen or to the Supervisor of the Function

– Ensure all condiments including salt, pepper, sugar, flowers, skirts, and candelabra go back to store

– Service all functions including plated, buffet, silver- served or VIP meals, coffee breaks, benefits, theme parties, weddings, receptions, outside catering etc.

– Respond properly in any emergency or safety situation.

– Adhere to company’s standard operating procedures

– Any other appropriate duties and responsibilities as assigned

Requirements

– Good communication skills

– Minimum of 1 year experience in banquet service

– Pleasant personality and jovial

– Possess a good sense of responsibility and commitment

Location: Boon Lay, West Region

Type: Full-Time

Salary Range: $2,000 - $2,500

What You Will Be Doing

Operational Coordination

• Manage import/export shipments by liaising with customers to ensure smooth operations.
• Arrange deliveries and pickups, working closely with internal teams to meet customer needs.

Documentation & Tracking

• Prepare accurate shipping documentation and maintain detailed records in the system.
• Track shipments to ensure on-time delivery and provide status updates to customers.

Cost & Process Management

• Monitor shipping budgets and identify ways to optimize costs.
• Ensure accurate and timely billing for all completed jobs.

Problem-Solving & Support

• Address and resolve operational issues promptly to maintain service quality.
• Perform other ad hoc duties as required to support team operations.

What We Are Looking For

• Diploma/Bachelor's degree in logistics, supply chain management, or a related field (preferred).
• Basic understanding of shipping and logistics (training will be provided for the right candidate).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong communication skills with attention to detail and the ability to multitask.
• A proactive learner who thrives in a fast-paced environment.
• 1-2 years of experience in logistics or freight forwarding is preferred but not mandatory.
• Immediate availability and Singaporean citizenship are advantageous.

Employer Questions

Please include answers to the following questions in your application:

1. Which of the following best describes your right to work in Singapore?
2. What is your expected monthly basic salary?
3. How many years of experience do you have in freight or logistics?
4. How much notice do you need to give your current employer?

Position: Training Operations Manager
Location: Bugis, Singapore]
Employment Type: Full-Time
Salary: S$3,500
Application Deadline: 15/12/2024

About Us:
VIETNAM'S CONVENIENCE is a dynamic organization dedicated to delivering exceptional training programs that empower individuals and drive success. We are seeking a highly motivated and experienced Training Operations Manager to lead and streamline our training operations.

Key Responsibilities:

• Oversee the daily operations of training programs, ensuring efficiency and effectiveness.
• Develop, implement, and manage operational processes to support training delivery.
• Coordinate schedules, resources, and logistics for training sessions and workshops.
• Manage budgets, monitor expenses, and optimize operational costs.
• Collaborate with trainers, instructors, and other stakeholders to ensure high-quality training experiences.
• Analyze feedback and performance metrics to drive continuous improvement.
• Ensure compliance with regulatory requirements and organizational standards.

Qualifications:

• Bachelor’s degree in Business Administration, Training Management, or a related field.
• Proven experience in training operations, program management, or a similar role.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in [specific tools or software, e.g., Learning Management Systems (LMS) or Microsoft Office Suite].
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of training trends and best practices is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to send their resume and a cover letter detailing their relevant experience to [email protected]. Please include "Training Operations Manager Application" in the subject line.

Join Us:
Be a part of a team that values innovation, growth, and the power of training to make a difference. We look forward to your application!

We are a growing network of coffeeshops renowned for providing excellent dining experiences. We are seeking a results-driven Operations Manager to oversee multiple coffeeshop outlets, ensuring seamless operations and delivering exceptional customer satisfaction. This is a highly demanding role that requires frequent travel, weekend work, and a hands-on approach to management.

Key Responsibilities:

1. Operational Oversight:

• Oversee daily operations of multiple coffeeshop outlets, ensuring consistency and efficiency across all locations.

• Develop and enforce operational standards, policies, and procedures.

2. Team Management:

• Recruit, train, and manage outlet managers and staff, fostering a culture of excellence and accountability.

• Conduct regular performance reviews and implement improvement plans when necessary.

3. Quality Assurance:

• Maintain high standards of food quality, cleanliness, and customer service.

• Conduct routine checks to ensure compliance with health and safety regulations.

4. Financial Accountability:

• Manage budgets, control costs, and maximize profitability for each outlet.

• Analyze financial reports and implement strategies to improve revenue and reduce expenses.

5. Market and Customer Insights:

• Monitor market trends and competitor activities to identify new opportunities.

• Gather customer feedback and implement strategies to enhance customer satisfaction.

6. Travel and Flexibility:

• Mandatory travel within and outside Singapore to oversee operations, attend meetings, and explore growth opportunities.

• Work on weekends, public holidays, and irregular hours as required to meet operational needs.

7. Crisis Management:

• Quickly address and resolve operational issues, staff disputes, or customer complaints.

Requirements:

• Experience: Minimum of 8 years in operations management within the food & beverage (F&B) or retail industry, with experience managing multiple outlets.

• Skills:

• Exceptional leadership and organizational skills.

• Strong problem-solving and decision-making abilities under pressure.

• Excellent communication skills in English (additional languages are an advantage).

• Attributes:

• Flexibility to travel regionally and work on weekends and public holidays.

• Ability to thrive in a fast-paced, high-pressure environment.

• Technical Knowledge: Familiarity with POS systems, financial management tools, and F&B industry software.

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Marine Operation Assistant in Singapore!

About Us

AXCEL MARINE is a leading maritime logistics company dedicated to providing top-notch services across the globe. Our commitment to excellence, innovation, and sustainability sets us apart in the industry. We are looking for a dynamic and motivated Marine Operation Executive to join our team in Singapore and contribute to our continued success.

Location

Singapore

Key Responsibilities

• Oversee and manage day-to-day marine operations to ensure smooth and efficient vessel movements.
• Coordinate with shipmasters, agents, and other stakeholders to facilitate port calls, cargo operations, and crew changes.
• Monitor and ensure compliance with international maritime regulations and company policies.
• Handle documentation related to shipping operations, including bills of lading, cargo manifests, and customs declarations.
• Manage and resolve any operational issues or emergencies that may arise.
• Collaborate with various departments to optimize operational processes and improve service delivery.
• Communicate with Marine Controller/Project Manager on operational matters, adhere to marine traffic management controls and provide alternatives on pending issues.
• Follow the SOP in place for channel control and movement of transfer barges and log down all events in the relevant record books during watch duty.
• Monitor and ensure that all transfer barges and craft follow the designated navigation route to and from the dumping sector.
• Maintain a good listening watch on required VHF channel and pilot handset (when required) and continuous communication link with safety Tugs.
• Report if any incidents that may occur i.e. Crane breakdown, hopper barge break down or injury.
• In the event of adverse weather conditions or emergency situations, notify all the parties involved, liaise with Marine Controller, deploy safety tugs to assist vessel till pilot and assist tugs arrive.
• Assist in other administrative duties required by Marine Controller/Project Manager.
• Other adhoc duties as assigned.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and maritime management software.
• Ability to work under pressure and handle emergencies effectively.
• Willingness to work irregular hours, including weekends and public holidays, if required.
• Have driving license (Class 3/3A) preferbly.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work with a diverse and talented team.
• Career growth and development opportunities.
• Supportive and collaborative work environment.
• Involvement in exciting and challenging projects in the maritime industry.Job Description & Requirements
• Shortlisted candidate will be informed for interview.

Thank you

Our Client

Global Financial Institution

Location

CBD

Highlights

• Competitive salary and attractive benefits
• Excellent career progression
• Working hours: 9am - 6pm

Responsibilities:

1. Manage daily HR operations including employee onboarding, offboarding, and maintenance of employee records.
2. Support the implementation of performance management processes
3. Ensure accurate and timely processing of salary payments, bonuses, and commissions in compliance with company policies and local regulations.
4. Maintain and update employee records in the payroll system, including new hires, terminations, and salary adjustments.
5. Ensure compliance with Singapore’s employment laws, tax regulations, and government reporting requirements.
6. Generate payroll reports and provide analyses for management, including payroll cost projections and audits.
7. Address employee inquiries regarding payroll matters, including deductions, leave balances, and benefits.
8. Support the maintenance and improvement of in-house payroll systems and processes, ensuring data integrity and security.

Requirements:

• At least 3 years of experience as a payroll and ops professional in the HR department.
• Experience with vendor management.
• Proficient in Microsoft Excel and other reporting tools.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434