• Minimum bachelors degree
• Minimum 4+ years relevant work experience
• involved in the day to day operations of the ship including navigational safety, cargo, ballast .
• supervise, hire, and train employees, manage quality assurance programs, and strategize process improvements,
• oversee all shipments made by a company's delivery trucks and related logistical operations.
• Operational planning,Finance,Product design,Quality control,Forecasting,Strategy,Supply chain management.
• the planning of cargo intakes, liaises with regulatory bodies,
• maintains customer contact, and responds to problems that may arise in the course of executing shipping operations.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

We are seeking an accomplished Cleaning Operations Manager to oversee and coordinate cleaning operations while maintaining a strong rapport with clients to guarantee the delivery of top-tier services. Your primary duties will involve ensuring that our teams strictly adhere to safety protocols during all cleaning operations, facilitating the budget planning process to ensure the smooth execution of operations, and meticulously evaluating pertinent data to recommend enhancements for the cleaning processes.

Job Description

As the Cleaning Operations Manager, you will have the following key responsibilities:

Supervision: Oversee the tasks of chambermaids, ensuring that they perform housekeeping duties systematically and uphold the cleanliness standards, including maintaining common areas in compliance with established work requirements.

Physical Requirements: Be physically capable of lifting objects weighing up to 25kg and pushing or pulling loads of approximately 100kg. Your role may also entail physically demanding activities such as carrying furnitures, dusting, wiping, sweeping, mopping, waste handling, as well as basic gardening and grass cutting.

Flexibility and Mobility: Travel to multiple client sites in a single day as required, demonstrating flexibility and effective time management. Adapt to various working environments, ensuring smooth coordination of cleaning activities across all assigned locations.

Effective Communication: Utilize excellent communication skills when interacting with a diverse range of stakeholders, including guests, employees, and third parties. Your interactions should consistently reflect positively on the hotel, its brand, and the company.

Manual Work: Engage in activities that require frequent bending, stooping, kneeling, standing, climbing stairs, and moving throughout the facility. You will also handle various objects and equipment to maintain the facility's cleanliness.

Administrative Tasks: Demonstrate proficiency in reading and writing abilities through the use of Microsoft Office software. This is essential for tasks such as completing paperwork, generating management reports, interpreting results, giving, and receiving instructions, as well as providing training as needed.

Safety Oversight: Ensure that all duties performed by Supervisors and Cleaners align with their job descriptions and adhere to all relevant health and safety requirements. Conduct regular site inspections to ensure staff adhere to job descriptions, safety regulations, and client expectations.

Requirements

To excel in this role, you should meet the following requirements:

Performance Under Pressure: Exhibit a strong willingness to perform effectively even under high-pressure situations. You should be self-motivated, possess high energy, and maintain enthusiasm for your work.

Flexible Work Hours: Be prepared to work flexible hours, including rotating shifts (7am to 3pm, 3pm to 11pm, or 11pm to 7am), weekends, and public holidays, as assigned.

Cleaning Expertise: Possess knowledge of cleaning and sanitation processes and standards.

Equipment Proficiency: Be skilled in the operation of cleaning machinery, including but not limited to Hi-jet, Single Dice, Ride on scrubber, Push behind scrubber, and Robotic scrubber.

Outdoor Work: Be willing to work outdoors, as some projects may involve outdoor environments.

Experience: Have a minimum of 10 years of experience in Hotel housekeeping or relevant roles within 5-star hotels.

This position is ideal for individuals with strong multitasking abilities who enjoy working across different environments. If you are highly motivated, skilled in cleaning management, and ready to ensure high standards of cleanliness across various client sites, we invite you to apply to become part of our dynamic team.

Join our team and contribute to our commitment to providing exceptional cleaning services while upholding the highest standards of quality and safety

Description:

• Oversee and manage the daily operations, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.
• Recruit, train, and manage a team of employees, fostering a positive and productive work environment
• Identify and implement process improvements to streamline operations and reduce costs
• Develop and manage the operational budget ensuring cost control and maximizing profitability.

Requirements:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Financial acumen and budgeting experience.

We regret that only shortlisted candidates will be notified

Ryan Teo Shun Xiang | R2113235

EA License | 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Description:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.
• Recruit, train, and manage a team of employees, fostering a positive and productive work environment
• Identify and implement process improvements to streamline operations and reduce costs
• Develop and manage the operational budget ensuring cost control and maximizing profitability.

Requirements:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Financial acumen and budgeting experience.

We regret that only shortlisted candidates will be notified

Ryan Teo Shun Xiang | R2113235

EA License | 02C4944

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

This headcount will assume the Operations role at OSPL, with the main scope and responsibilities listed below:

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for OOCL services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory at OSPL.
2. Ensure sufficient EQM to support OSPL business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

In addition to the above dual functions, the Manager or Senior Manager will also be expected to initiate process improvements to align with business and customer requirements.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Good analytical skills and proficiency in utilizing digital tools (e.g., Power BI).
• Quick decision-making and effective vendor engagement for maintaining Ops excellence.
• Demonstrate instant leadership, enthusiasm, and a commitment to Ops excellence.

JOB SUMMARY :

To manage, lead and oversee all aspects of daily operations for all manufacturing, manufacturing support and administrative functions needed to support shipyard operations. Responsibilities include, project execution including maintaining quality standards, cost effectiveness and time management to ensure projects are on time and within budget.

KEY RESPONSIBILITY :

1. Manage team and provides supervision to supervisors and foremen.

2. Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives.

3. Directs and coordinates shipyard operations within company policies and procedures.

4. Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Manager, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

5. Directs all phases of Hydro blasting, spray painting, power tooling, and cleaning work.

6. Creates and prioritizes necessary resources and steps required to accomplish goals on time.

7. Determines plant improvements and repairs along with costs and schedules.

8. Ensures product quality control goals are met and maintained as per the shipyard policies.

REQUIREMENTS :

1. Minimum 12 years’ experience in managerial role or other management level responsibilities in a shipyard environment.

2. In depth knowledge of all business functions associated with shipyard management.

3. Ability to understand and administer Classification guidelines

4. Ability to apply Continuous Improvement strategies across all functions.

5. Considerable knowledge in all areas of shipbuilding and repair, material handling, labour, safety and product related state and federal regulations and practices.

6. Proactive with good problem-solving skills, resourceful and able to work towards deadlines with right sense of urgency

7. Possess good communication and interpersonal skills with outstanding proficiency in English and Tamil.

• Oversees the operations of the academy, liaising with SCC facilities for physical support
• Ensures the proper enrollment and onboarding of trainees / participants
• Ensures the timely and accurate submission of claims documents in various government portals
• Maintains good communication with HRs of companies, WSG and other stakeholders for smooth grant administration process
• Manages the marcom activities of the academy –website, social media, events calendar
• Works closely with finance to ensure that all incoming and outgoing funds are accurate and timely, sent to the correct recipients.
• Maintain good communication with trainers, ensuring that they are adequately supported to provide the best training delivery
• Be the Data Protection Officer for the academy
• Ensure that audits are properly prepared for
• Provide leadership for the ops and admin team

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.
• At least 5 years of experience in operations management and/or administrative management, preferably in a CET organization.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage staff and resources effectively.
• Knowledge of relevant legislation and standards.
• Ability to develop and implement policies and procedures.
• Strong analytical and problem-solving skills.
• Proven ability to work under pressure and meet deadlines.
• Proficient in the use of Microsoft Office and other relevant software.

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Roles & Responsibilities

Job Responsibilities:

Developing, executing, and ensuring company SOPs are followed throughout assigned sites
Building open and trusting relationship with clients to achieve long term partnership and contractual renewal
Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations
Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies
Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
Planning of manpower deployment at various sites to meet the contractual requirement of clients
Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
Handle the budgeting of sites assigned and ensuring that it is kept within

Job Requirements:

Management Skills, Planning, compliance, organisational, analytical and decision-making skills
Oral and written communication skills
Tactful and discreet when dealing with people and confidential information
Leadership and motivational skills to rally people towards goals achievement
Able to work well with the organisation and able to interact with all levels
Effective communication and interpersonal skills, bilingual in both English and a second language
Computer, administration, and presentation skills

Ensure all HR Matters and company direction flow smoothly to the ground level

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Opportunities for professional development
• Reputable organization
• Good company benefits

As an Operations Manager (Community Hospital), you will be responsible for the following duties:

• Oversee key hospital operations, including linen services, food services, bed management, claims processing, and project management.
• Ensure seamless service delivery aligned with regulatory standards to enhance the patient experience.
• Collaborate with multidisciplinary teams to drive operational efficiency and manage vendor relationships, budgets, and finances.
• Conduct inspections and audits to ensure compliance with healthcare regulations.
• Develop and manage project plans, timelines, and budgets, ensuring timely and cost-effective project completion.
• Lead staff training and development initiatives.
• Undertake additional responsibilities as assigned.

Requirements

• Possess a Minimum Degree in any equivalent fields.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Working Location: Changi Airfreight Center
Working Hours: Mon – Fri 9am – 6pm, Sat 9am - 1pm

Responsibilities:

• Manage and oversee the daily operations of the department, leading a team of 10 staff members.
• Ensure the smooth and efficient handling of both air and sea shipments on a daily basis.
• Proactively address and resolve operational challenges, ensuring timely solutions to any issues that arise.
• Enforce and maintain proper discipline and adherence to company policies within the operations department

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain or relevant field
• Minimum 2 years of working experience in warehouse operations (Freight Forwarding, Air or Sea)
• Experience in managing a team
• Proficiency in MS Office
• Possesses supervisory and leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Chartering – Source cargo opportunities in line with market trends and initiate negotiations with cargo owner, shipbroker, shipowner.

Market analysis and enhance customer engagement.

Risk management against market fluctuation

Report to management about chartering activity, cargo trends & market insights

Operation – Voyage instruction and agent nomination, hire payment, routing, contract management, laytime settlement, monitoring vessel’s movement. Fueling.

Daily reporting vessel’s itinerary to customer. Settlement of balance with ship owner and cargo charterer.