• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: Changi

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Work with Operations Executive to ensure smooth running of Operations.
• Resolve issues raised by the Customer Service and Billing team.
• Conducts necessary checks and follow up with the ground staff, Supervisors, within the team to ensure the operational processes are being done properly within the stipulated time.
• Work with the Sales team to provide necessary input and details for the tendering of projects and quotations.
• Handle onboarding and hiring of the team under your management.
• Work with Operations Team to improve processes, optimize the schedule and increase efficiency of the given tasks to grow the business and profits of the company.
• Support Operational needs within the team and complete ad-hoc tasks assigned.
• Manage inventory lists & equipment to ensure the requirements of clients are being fulfilled.
• Manage Supervisors and ground staffs to complete ad-hoc tasks assigned.

MOM License 16C7994

EA Rrg. ID R1770516

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted

Job Duties and Job Requirements:

• Create and maintain overall airport operations processes to optimize resources and rostering activities across all units.
• Communicate organizational goals to build a performance-driven team.
• Collaborate with senior airport operators and GHA leadership to ensure seamless operations.
• End-to-end accountability for monitoring and executing all operational activities at the airport.
• Implement corporate safety, security, and policies to ensure compliance with all regulatory and quality requirements.
• Drive service excellence at all airport touchpoints to ensure customer satisfaction.
• Identify and mitigate safety and security risks for both customers and employees.
• Ensure operational excellence, with a particular focus on safety management, on-time performance, baggage handling, and future experiences.
• Coordinate with the Lounge Management team to deliver a superior customer-centric airport lounge experience.
• Monitor and track operations parameters across all units at the airport and take necessary action when required.
• Collaborate with IROPS (Irregular Operations) Lead to develop organizational, supplier, and individual capabilities for effective handling of disruptions.
• Plan and manage exercises, reviews, and updates to all contingency plans and manual backup procedures.
• Lead, develop, motivate, and encourage the team to achieve success and understand department goals, while identifying learning opportunities.
• Drive down controllable costs and manage rostering for operational shifts.
• Plan and manage the station budget and airport costs with key stakeholders.
• Supervise terminal activities to ensure the safety of passengers, pilots, and staff.
• Oversee airport staff and departments to ensure smooth airport operations.
• Recommend, develop, and implement operational process documents for airport activities.
• Regularly inspect airport facilities and determine long-term development needs for the airport.

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

As the Operations Director, you will oversee all facets of the restaurant's operations, ensuring that it maintains high standards of quality, customer satisfaction, and efficiency. This role demands an individual with in-depth knowledge of Sichuan cuisine, hospitality, and business management. You will be responsible for strategizing, planning, and executing business plans to achieve revenue targets while ensuring an exceptional dining experience. In additional to managing operations, the successful candidate must have a vested interest in the restaurants growth and success. This role requires an investment in the business and includes a shareholder position, creating an opportunity for you to play a key role in shaping the future of the restaurant as a co-owner.

1. Operations Management:

- Lead day-to-day operations, including food quality control, customer service, and inventory management.

- Establish and monitor performance metrics to ensure optimal service standards and operational efficiency.

- Implement and oversee health, safety, and hygiene regulations in accordance with Singaporean standards.

2. Team Leadership & Development:

- Recruit, train, and manage restaurant staff, including kitchen and front-of-house teams.

- Foster a positive work culture, encouraging high morale and teamwork.

- Conduct performance evaluations and manage staff schedules to ensure adequate staffing.

3. Financial Oversight:

- Develop budgets and financial plans to achieve profitability goals.

- Monitor expenses, including food costs, labor, and overheads, to control costs without compromising quality.

- Analyze financial data and adjust strategies as needed to meet financial objectives.

4. Customer Experience & Service Excellence:

- Uphold standards in customer service, ensuring a memorable dining experience for all patrons.

- Respond to customer feedback and resolve issues in a timely and professional manner.

- Design and implement promotional campaigns, seasonal menus, and events to attract new customers.

5. Vendor & Supplier Relations:

- Maintain strong relationships with suppliers to ensure consistent quality and timely supply of ingredients, particularly authentic Sichuan ingredients.

- Negotiate contracts and manage purchasing activities to reduce costs while maintaining quality.

6. Marketing & Branding:

- Collaborate with marketing teams to promote the restaurant and strengthen brand presence.

- Identify growth opportunities and expand the restaurant’s customer base.

7. Strategic Planning:

- Develop long-term business strategies in alignment with the restaurant's vision and market trends.

- Explore expansion opportunities, such as opening additional outlets or developing new service offerings.

Requirements

Experience:

- Proven experience (5+ years) in an operational leadership role, preferably in the F&B sector, with an emphasis on Sichuan or Chinese cuisine.

- Track record of managing a high-end dining establishment in Singapore or a similar multicultural environment.

2. Skills:

- Strong leadership, interpersonal, and communication skills.

- Deep understanding of Sichuan cuisine, including ingredient sourcing and culinary techniques.

- Exceptional financial acumen with experience in budgeting, cost control, and financial analysis.

- Customer-focused mindset with a commitment to service excellence.

Responsibilities

QuickBooks Entry Management

• Update and maintain accurate financial entries from QuickBooks into local inventory and accounting systems.
• Perform timely reconciliation and ensure proper organization of financial records.

Printer & IT Equipment Maintenance

• Troubleshoot and conduct basic repairs on company printers and IT equipment.
• Support regular maintenance schedules to reduce equipment downtime and optimize performance.

Customer Inquiry Support

• Respond promptly and professionally to customer inquiries received via the website or email.
• Address customer questions, route requests to relevant departments, and follow up to ensure satisfaction.

Daily Operations Assistance

• Assist in packing, organizing, and preparing goods for shipment or delivery.
• Handle products safely and efficiently to maintain quality standards.

Monthly Stock Take

• Participate in monthly inventory counts to verify stock levels and identify discrepancies.
• Help organize and maintain accurate stock records to support inventory management.

Requirements

• Basic knowledge of QuickBooks or similar accounting software.
• Ability to troubleshoot and perform minor repairs on printers and IT equipment.
• Strong attention to detail and excellent organizational skills.
• Effective communication skills for customer service support.
• Ability to multitask and work efficiently in a fast-paced environment.
• Physical ability to lift and pack goods as needed.

Preferred Qualifications

• Previous experience in operations, customer support, or IT assistance.
• Familiarity with inventory management processes.

Position Type: Entry Level

Responsibilities:

• Handle port operations at PSA such as port clearance, DN, permit, UCI and other related port operations
• Perform physical checking of all vehicles entering the Export Processing Zone (EPZ)
• Assist to manage inventory
• Assist to manage warehouse space for better utilization
• Perform barcode scanning
• Inspect and take photos of all incoming vehicles before they enter storage site (as per requirement by Land Transport Authority (LTA) in operating the EPZ zone) and report to customer service officer if there is damage vehicles
• Shifting and sorting vehicles
• Perform basic vehicle maintenance (battery charging, tyre rotation etc)

Requirements:

• Minimum secondary school education
• Possess Class 3 license

Others:

• 5.5 days' work week
• Subsidized lunch
• Medical, dental & insurance benefits
• Company Transport: 2 ways from Jurong East

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted

Regional Operations Manager

Work Dynamics - Integrated Facilities Management

What this job involves

Delivery of Client Satisfaction

The Operations Manager role works with the Account Director. The role is responsible for ensuring a high level of client satisfaction, managing the service delivery team, delivering key operational initiatives as well as ensuring consistency in processes, systems and reporting.

The role also ensures that JLL’s IFM standards are implemented and practiced at all sites within the account portfolio including SOP’s, EOP’s, Playbooks and escalation processes.

Reporting to the position will be the Facilities Managers.

Duties and responsibilities

Leadership (where applicable)

• Assist the Client & AD to establish the vision and strategy for the account.
• Understand the client’s key business drivers, focus the team to ensure those priorities are aligned with our deliverables
• Ensures the account team is high performing.
• Work with support functions teams (HR, SCMP, EOS and Finance) to ensure smooth delivery at all sites.
• Respond to all country / account issues / escalations.
• Passionately acting as an advocate for innovation, challenging traditional thinking working model,
• Raising the Profile of Client’s Innovation Objectives and Platform, seeking opportunities, leading adaptive project, development techniques, strategies to ensure maximum throughput of deliverables
• Ensuring the ongoing support of new Directives, driving process simplification and standardisation

Client/Stakeholder Management

• Serves as single point of contact for Jones Lang LaSalle’s teams and an escalation point for any issues.
• Accountable for the service delivery to meet contractual obligations of Jones Lang LaSalle
• Manage relationships with key stakeholders in all Client’s organizations
• Develop and maintain a detailed understanding of the Client’s business and key factors influencing their requirement for our services.

Builds and Manages High Performing Teams

• Assist with the implementation of technology systems to support service delivery, and ensure the required reporting from the systems
• Develop and implement standard operating procedures and processes for new accounts.
• Develop, implement and manage all local initiatives and programs for the IFM team.
• Drive client specific initiatives such as savings targets, benchmarking and best practices
• Source, transfer and implement best practices to the account
• Drive regional consistency in the account e.g. in reporting, standard operating procedures, systems and HR practices.
• Establish consistency in the monthly reporting across the JLL portfolio.
• Prepare regional reporting to the satisfaction of the Client

Required Qualifications & Experience

• Minimum 6 to 7 years’ experience in Facilities Account Management
• Tertiary qualifications in Engineering is mandatory.
• Experience of Managing Facilities Management for Manufacturing Sites either on Service Provider side or client side.
• Previous Experience managing complex multiple account structures, either running multiple teams, across multiple locations.
• Has handled a P&L
• EHS credential is preferred
• Strong leadership skills with a proven track record in managing large teams and vendors.

Achieve Financial Result

Financial Management

• Be responsible for achievement of the agreed financial targets for the account; revenue, expenses and debtor’s targets.
• Meet the agreed growth targets for all account.
• Look for opportunities to cross-sell services.
• Assist finance teams for collection of fees from client and tracking of outstanding payments.

Contract Management

• Ensure adherence to the contract
• Assist AD and Facilities Managers for the achievement of key performance indicators, service levels and other measures as contracted
• Assist and manage the change control process
• Work with Facilities Managers to ensure governance is followed at all locations
• Putting best practices in place

Do you like sharing ideas to improve the work process? As our Operations Manager, you’ll contribute to the creation of facilities service delivery standards. You’ll also help in the planning, implementation and review of site-specific processes and protocols.

Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the contract are being met. To do this, you’ll develop tools that help measure the technical team’s performance on a quarterly or annual basis.

Job Responsibilities

• Oversee the day to day activities of the operations department
• Ensure that all customer's job order are properly arranged from point to point
• Work closely with internal department to attend customers
• Build and maintain good customer relationship
• Supervise a team of operations executive
• Ability to direct individuals and delegate responsibilities and tasks
• Hands on and results driven

Job Requirements

• Preferable with 3-5 years’ experience in the marine industry
• Preferably experience in Marine Supplies
• Good communication and interpersonal skills
• Responsible, mature, hands-on, proactive, detailed and committed team player

• Operational Management:
  Oversee operational activities including handling team member and customer grievances/complaints, financial reporting, legal compliance, and safety matters.
• Vendor Coordination:
  Collaborate with external vendors for routine and ad-hoc limousine/shuttle activations, leveraging historical trends, special events, and public holiday requirements.
• Strategic Planning and Execution:
  Develop and enhance departmental strategies and action plans for effective execution by the team, driving operational excellence.
• Stakeholder Engagement:
  Maintain effective communication and coordination with internal stakeholders and external partners/agencies to ensure seamless operations.
• Operations Improvement:
  Support diverse projects aimed at improving operational efficiency and customer satisfaction.
• Fleet and Manpower Utilization:
  Formulate and implement strategies for optimal fleet and manpower utilization, driving productivity and continuous improvement.
• Safety and Compliance:
  Enforce safe work procedures, ensuring compliance with safety regulations for team members.
• Training and Development:
  Identify training needs within the limousine team and execute relevant programs to enhance skills and performance.
• Team Motivation and Counseling:
  Motivate and guide team members to maximize their potential, fostering a high-performance culture.
• Performance Management:
  Conduct performance appraisals and ensure all team members, including outsourced drivers, adhere to 1CG’s Standard Operating Procedures (SOPs).
• Team Building:
  Promote a progressive team culture and maintain a harmonious work environment.
• Human Resources Functions:
  Handle HR-related responsibilities including recruitment, compensation and benefits, welfare administration, work pass processing (application, renewal, and cancellation), and other related activities.
• Payroll and Budgeting:
  Assist in budgeting and forecasting payroll-related costs. Prepare employee status change forms for salary adjustments, transfers, etc., and review attendance, leave, medical claims, and other expenses.
• Process Improvement:
  Regularly review and improve workflows, regulatory compliance, and work practices for better efficiency and alignment with company goals.
• Policy Compliance:
  Ensure payroll policies and processes are consistently administered in line with company policies and statutory regulations through audits, reports, and monitoring.
• Performance and Compensation Support:
  Provide assistance during annual performance and salary review exercises.
• Other Duties:
  Perform any additional duties and responsibilities assigned by management as needed.

Duties

1. Provide administrative support to Operation Department

2. Responsible in maintaining project data in an organised manner

3. Assist in renewal of company certificates example ISO

4. Collate information and prepare project reports and document (such as progress report, work completion report, etc.) in PowerPoint, Word, Excel format for submission

5. Consolidate internal project purchase for monthly procurement

6. Liaise with suppliers to procure items at competitive pricing

7. Assist in planning and updating project schedule

8. Perform related project duties as required

9. Work collaboratively with the rest of the team

10. Assist in preparing tender documents

Requirements

· Possess minimum O’ Level, ITE certificate

· Diploma in Landscape related course or Certified Practising Horticulturist will be an advantage

· Proficient in Microsoft Office, PowerPoint, Excel, Word, Outlook

· Good communication and interpersonal skill

· Attention to detail

· Good organizational and multi-tasking skills

· Fresh graduates are welcome

Responsibilities:

• Coordinate logistics, including scheduling, room bookings, and security arrangements.
• Provide timely updates to participants on class schedules, venues, and any changes.
• Prepare and distribute course materials, reports, attendance lists, and survey links.
• Administer and compile end-of-course results.
• Serve as the point of contact for trainers, vendors, and participants to ensure smooth course operations.
• Update relevant authorities on upcoming courses and attendance records.
• Manage invoicing and payments for trainers and vendors promptly.
• Maintain proper e-filing for audit purposes and handle ad-hoc projects as required.

Requirements:

• Diploma or degree holders. Entry-level candidates are welcome.
• Adaptable, flexible, and able to analyze post-course survey data effectively.
• Proficient in written and verbal communication with strong interpersonal skills.
• Meticulous with an eye for detail.
• Capable of working independently and collaboratively in a team.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

PRIMARY RESPONSIBILITIES

- Maintain effective control at the entrances, exits and property boundaries

- Check and verify all vehicles and person entering and exiting the premise.

- Issue visitor/contractor passes for clearance approval.

- To ensure that residents follow the program schedule and to monitor the movement of the residents in the centre.

- To supervise and check that all residents are fully carrying out the tasks assigned to them.

- To perform administrative duties in keeping proper records and filings. (Eg. New emplacements, EDR, medical memo, etc…)

- Patrol the center regularly and check on the muster list.

- To assist the counsellors in getting the respective residents.

- Assist in Setting up of rooms for meetings and regular programs.

- To do checks on residents, making sure that there are no contrabands.

- Any other duties as and when deem necessary.

Job Responsibilities:

• Work closely with supervisors and administrative staff for overall direction, coordination, and evaluation of sites.
• Plan and develop work schedules for employees in multiple sites.
• Maintain inventory, supplies, and equipment.
• Lead in-house training for staff.
• Conduct meetings to maintain consistency, and effective communication amongst staff.
• Prepare particle count certifications.
• Other duties as assigned by the Management.

Requirements:

• Valid Class 3 Driving Licence is mandatory.
• Fluent in English.
• Good communication, time management, and organisational skills.
• Able to work independently and as a team.
• Able to supervise staff.
• Honest, responsible, and reliable.

Work location: Kaki Bukit

Working hours: 5 days work week

Credit Bureau Singapore is looking for a Operations Executive to support our Member Clients (Banking & Financial Institutions)

Responsibilities:

You will be the primary interface between Credit Bureau Singapore and its Member Clients (Banking & Financial Institutions) and tasked with managing a portfolio of these Client's service fulfilment and related support.

• Conduct audit checks on Approved Members of Credit Bureau Singapore Pte Ltd.
• Process offline reports and ensure timely submission of deliverables
• Handle Members’ queries through different modes of communication channels
• Provide support to Members and work closely with internal functional teams to assist with troubleshooting in the event of any technical queries or assistance
• Any other ad-hoc duties required.

Requirements:

• NITEC or Diploma holders.
• 1 to 2 years of customer support work experience preferred.
• Basic knowledge of Microsoft office and IT skills are preferred.
• Candidate must be diligent and have a keen eye for details.
• Possess good conceptualization and analytical skills.
• Able to work independently and effectively under pressure.
• Demonstrate good time management, professional interpersonal and communication skills.
• Candidates who can commence work immediately would be considered favorably

Job Description

• Recruit and deploy workers/ supervisors for existing and new sites
• Effective instruction and management of manpower on site to ensure delivery of daily operations
• Plan and schedule rosters based on available manpower
• Take charge and resolve operational ground issues when the needs arise
• Handle clients’ complaints and attend to emergency calls
• Fulfil clients’ expectations and requirements and ensure good customer relations
• Coaching and guiding direct reports on work-related issues
• Ensure a high standard of performance as per contract requirements
• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance
• Any additional duties (including hands-on duties) as required

Requirements

• Degree or Diploma Holders
• 2-3 years of hands-on experience in manpower management is preferred
• Able to accept 6 working days including Public Holidays and last-minute work assignments
• Fluency in written and verbal English
• Proficient in Microsoft Office such as Outlook, Word, and Excel
• Good communication and interpersonal skills
• Positive work attitude, able to work independently and in a team

*We regret that only shortlisted candidates will be contacted

• Oversee the vessel schedule
• collaborating with local stakeholders
• Apply permits for the vessel port entry, crew change, etc.
• Assess the suitability of vessels for specific ports, taking into account their characteristics, port capabilities, and our commercial requirements.
• Familiarize with local rules and regulations
• Identify trends and propose process improvements for ship safety and operational needs.
• Foster a mindset emphasizing the pursuit of work and cost efficiencies.
• Provide regular feedback on challenges and potential issues affecting current and future team performance.

Requirements:

• Proficiency in written and spoken English & Mandrian
• Diploma, preferably in shipping, logistics, or a minimum of 3 years of experience in Shipping Agency
• Familar with MPA, ICA, PSA website applications
• Self-motivated, strong analytical skills and critical thinking abilities.
• Effective communication skills, problem solving skills
• Proactive, organized, and capable of managing priorities and emergencies.
• Solid knowledge of the maritime industry or other supply chain domains.

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations across various.

retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Oversee business continuity of all store operations, working together with the Operations Manager/Executive.

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Degree / Diploma in F&B Management, Hospitality or related discipline

· Minimum 5 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Overview

To lead and manage a team to functional Screening Operations. The role includes but not limited to: ensure smooth running of operations at Functional Screening events, monitor and track programme KPIs to ensure KPIs are achieved, review and update policy on a timely basis.

Job Responsibilities

1. Plan and implement health screening events calendar to meet annual target.
2. Ensure programme KPIs, service standards and operational targets are met.
3. Events are carried out efficiently and within timeline.
4. Workflows are reviewed, documented and communicated to all stakeholders within timeline. All workflows are carried out according to guidelines, standards and policies.
5. Adverse events are attended to promptly and followed through according to guidelines, standards and policies.
6. Manage the resources and improve processes to deliver the KPIs of the programme.
7. Ensure the internal policy and procedures are properly documented.
8. Ensure follow up of functional screening (L2) within the target timeline.
9. Ensure accurate and timely submission of data to MOH.
10. Maintain the health screening database.
11. Analyse the screening and follow up data.
12. Engage and ensure team members are guided to deliver the desired team results.
13. Carry out projects/assignments as and when assigned to deliver expected results of projects/assignments.

Job Requirements

• Bachelor degree in any discipline
• Minimum 5 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De