Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

**Position Summary:**

Our client is a leading MNC in the life sciences and manufacturing space, seeking a highly skilled and motivated **Singapore Grant Manager**. Reporting directly to the **Head of APAC Tax**, you will be responsible for managing government grants and incentives related to manufacturing and R&D activities in Singapore. The ideal candidate will have experience working with government agencies such as EDB, a strong background in finance, and the ability to collaborate across multiple departments to optimise grant opportunities.

**Key Responsibilities:**

- Collaborate with senior management, including Global Operations, R&D, and Finance teams, to identify and optimise government grants and incentives.

- Lead strategic and tactical discussions with government agencies (e.g., EDB) on grant applications, project submissions, and cash recovery processes.

- Oversee the entire grant planning process to ensure accuracy, compliance, and timely submission of grant applications.

- Work closely with the APAC General Accounting team and FP&A to manage grant accruals and financial forecasting.

- Provide regular updates and reports to senior executives and management on project milestones and the financial status of grants.

- Ensure full compliance with all aspects of grant and incentive regulations, and resolve any issues in collaboration with relevant authorities.

- Build and maintain strong relationships with key stakeholders in government agencies and statutory boards.

**Preferred Qualifications:**

- 5-7 years of experience working with EDB and other government agencies on incentive and grant opportunities.

- 3-5 years of experience in accounting, finance, or tax, preferably in MNCs or Big 4 firms.

- Prior experience in working with external auditors and tax-incentivised companies.

- Experience in the life sciences or manufacturing industries is a strong advantage.

- Proficiency in Microsoft Office, particularly Excel and PowerPoint.

- Ability to make decisions, handle unforeseen issues and effectively deal with ambiguity.

- Strong communication skills (both written and oral), with the ability to collaborate effectively across teams and stakeholders.

- A Bachelor's degree or higher.

**How to Apply:**

If you are interested in this role, we welcome your application by hitting Apply Now with your updated CV in word format.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License: 21C0783

EAP Registration No: R21102986

Job Description & Requirements

1. Salon Operations Management:

• Oversee the overall operations of the salon, including staff scheduling, inventory management, and equipment maintenance.
• Ensure compliance with health, safety, and sanitation regulations and maintain a clean and organized salon environment.
• Monitor and manage salon expenses, budgets, and financial performance.

2. Team Management:

• Recruit, train, and supervise a team of beauty professionals, such as hairstylists, estheticians, nail technicians, and receptionists.
• Provide guidance, support, and performance evaluations to salon staff, fostering a positive work environment and encouraging professional growth.
• Coordinate staff schedules to ensure adequate coverage and efficient utilization of resources.

3. Customer Service:

• Create a welcoming and customer-centric environment, ensuring exceptional customer service at all times.
• Address customer inquiries, concerns, and complaints in a timely and satisfactory manner.
• Build and maintain strong relationships with clients, identifying their needs and preferences to enhance their salon experience.

4. Salon Promotion and Marketing:

• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Coordinate with marketing teams to create promotional materials, advertising campaigns, and social media presence to increase salon visibility and brand awareness.
• Collaborate with beauty product vendors and suppliers to secure exclusive deals, promotions, and product launches.

5. Product and Service Management:

• Stay updated with industry trends, new beauty techniques, and product innovations.
• Source and evaluate new beauty products, equipment, and supplies for the salon.
• Collaborate with staff to develop service menus, pricing structures, and packages to meet customer demands and maximize revenue.

6. Administrative Tasks:

• Handle salon administrative tasks such as scheduling appointments, managing client records, and processing payments.
• Maintain accurate records of sales, inventory, and employee attendance.
• Prepare regular reports on salon performance, revenue, and customer feedback for management review.

7. Professional Development:

• Attend industry conferences, workshops, and training sessions to stay updated with the latest beauty trends and management techniques.
• Encourage and support staff in their professional development, providing opportunities for training and skill enhancement.

Requirements:

· Proven experience in a salon management or supervisory role.

· Excellent leadership and team management skills.

· Strong understanding of beauty treatments, salon services, and industry trends.

· Exceptional customer service and communication skills.

· Proficient in salon management software and computer systems.

· Knowledge of health, safety, and sanitation regulations.

· Strong organizational and problem-solving abilities.

· Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 15 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:Retail Banking
  Corporate & Institutional Banking
  Wealth & Private Banking
  Trade Finance
  Payments & Transaction Banking
  
• Possess experience in creating at least a few of the following in Banking Industry:Solution blueprint
  Business & Technology architecture
  Transformation roadmap
  Strategic plan & Target operating model
  
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

1. Manage the full spectrum of General Ledger.

2. Maintains a master list of monthly journal entries.

3. Advise other sections’ month end journal entries as and when required.

4. Handles intercompany transactions in SAP.

5. Review open PO list and accrue when necessary for month-end closing.

6. Involves in expenses variance analysis during month-end closing and year-end closing.

7. Prepares financial statements and disseminate monthly departmental P&L and related details.

8. Prepares monthly bank reconciliation.

9. Prepare, compile and review balance sheet schedules.

10. Assists in computation of quarterly GST Input Tax Returns.

11. Review reconciliation of suppliers’ statement prepared by Accounts Payable.

12. Monitors cash flow and prepare cash flow forecast.

13. Oversees the preparation of account reconciliations, verify receipts and payment details with transaction documents review and validate accounting entries.

14. Liaise with and handle external auditor during financial audit.

15. Assist in yearly financial budget.

16. Responsible for the full spectrum of fixed asset management.

17. Maintains the fixed asset register, additions & disposal schedules.

18. Ensures all fixed asset invoices are posted into accounting system with the appropriate account / asset number assigned / detailed asset descriptions on a timely basis.

19. Responsible in maintaining fixed asset records and performing of depreciation run in the SAP accounting system.

20. Perform depreciation reasonableness test before month-end closing to ensure accurate accounting of depreciation.

21. Maintain and tag fixed asset purchased.

22. Verifies and audit fixed asset disposed.

23. Assist to prepare year end audit schedule for fixed asset and asset reports for tax filing purpose.

24. Stand-in for Accounts Payable as and when required.

25. Involves in expenses variance analysis during month-end closing and year-end closing.

Education & Work Experience

1. Diploma in Accountancy or similar qualifications

2. Minimum 3 years’ relevant experience, preferably in a hotel environment.

3. Possesses good analytical and interpersonal skills

4. Proficient in accounting principles with working knowledge in a computerized accounting environment, especially SAP is preferred. Good knowledge in MS Excel is an advantage.

5. Proactive, meticulous and independent individual.

Just imagine your future with us…

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust, and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our Transport, Land & Water business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of building and infrastructure projects.

We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Provide comprehensive design and project management services to clients, including preliminary & detailed design of Water projects including roadworks, earthworks, sewerage, water, and drainage.
• Carry out design calculations and produce sketch drawings, preparation of tender documents and proposals. Write, consolidate, and review technical reports of water projects and studies.
• Lead and delegate tasks within a workgroup, act as a technical expert to mentor other engineers within the team, while supervising and coordinating to ensure quality and accuracy of designs.
• Ensure compliance with Project Design Criteria/Client Brief/ Approved Concept, as well as relevant design standards and office standards.
• Assist in business development activities and establish good working relationship with local authorities at the project and local market level.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• Recognized Civil Engineering qualification or related field (Bachelor/ Master’s degree).
• Minimum 10 to 15 years of professional design experience in the field of civil works design preferably in roads, drainage, and sewerage projects of PUB, JTC, HDB, URA, LTA, etc.
• Sound understanding and knowledge of civil related regulation, standards, and reference of design – such as Euro Design Codes, Singapore Standards and Codes of Practice, and statutory requirements (LTA, BCA, PUB etc.), with hands on experience in usage of Civil Engineering Software.
• Excellent technical writing and presentation skills
• Energetic, proactive, and reliable team player with excellent communication and project coordination skills.

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible, and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

2. Position Title: Senior Data Engineer

Experience Required: 5-10 Years

Position Summary:
We are seeking an experienced Senior Data Engineer with 5 to 10 years of hands-on experience in building and managing data pipelines and big data infrastructure. The ideal candidate will have a strong technical background in data engineering tools, big data ecosystems, and programming languages. This role focuses on designing, implementing, and optimizing complex data workflows using Apache Airflow, Apache NiFi, Kafka, PySpark, Spark Scala, and other key technologies. Candidates with proficiency in Python, Java, and shell scripting are highly preferred.

Key Responsibilities:

• Data Pipeline Design & Management:
  Design, build, and maintain scalable and reliable data pipelines to support both real-time and batch processing requirements.
• Workflow Optimization & Monitoring:
  Manage, monitor, and optimize workflows in Apache Airflow to ensure data quality, integrity, and system performance.
• Data Integration:
  Develop and integrate data flows using Apache NiFi to ensure seamless data ingestion and transformation processes.
• Real-Time Data Streaming:
  Work extensively with Apache Kafka for data streaming and messaging across various data sources.
• Data Processing Solutions:
  Implement data processing solutions using PySpark and Spark Scala to handle large-scale datasets and complex transformations.
• Automation & Scripting:
  Write efficient code in Python and Java to automate data workflows and support data engineering needs, utilizing shell scripting for operational tasks.
• Cross-functional Collaboration:
  Collaborate with cross-functional teams to understand data requirements and provide optimized engineering solutions.
• Data Security & Compliance:
  Ensure data security, compliance, and performance by following best practices in big data and distributed systems.
• Continuous Improvement:
  Continuously improve the performance, scalability, and reliability of data processing pipelines.

Required Skills and Experience:

• Apache Airflow:
  Extensive experience in managing, scheduling, and monitoring data pipelines.
• Apache NiFi:
  Strong experience in designing data flows for ingestion and transformation.
• Apache Kafka:
  In-depth knowledge of Kafka for real-time data streaming and messaging systems.
• PySpark & Spark Scala:
  Proficiency in using PySpark and Spark Scala for large-scale data processing.
• Programming Languages:
  Strong experience with Python and Java, with additional expertise in shell scripting.
• Big Data Knowledge:
  Familiarity with big data ecosystems and distributed data processing.
• Problem-Solving & Teamwork:
  Ability to work independently and collaboratively in a fast-paced environment, solving complex data engineering challenges.

Educational Qualifications:

• Required:
  Bachelor’s or Master’s degree in Computer Science, Information Technology, Data Engineering, or a related field.

Preferred Qualifications:

• Cloud Experience:
  Experience in cloud environments (AWS, GCP, Azure) with big data components.
• Version Control & CI/CD:
  Experience with version control tools (e.g., Git) and CI/CD practices in data engineering.
• Analytical & Communication Skills:
  Strong analytical, problem-solving, and communication skills.

Role & Responsibilities:

Position Definition (Key Purpose of the Position) :

The Business Area Leader, Corporate, plays a critical role in the strategic reorganization of the VF Legal Department, which is designed to better align with VF's strategic imperatives.

One of the Business Area Leader’s key accountabilities is to drive a deeper connection between their team and VF's enterprise and corporation elements to facilitate stronger business area-based engagements, protect VF's interests, deliver timely, precise, succinct, and budget-conscious legal counsel and risk management. Another crucial responsibility of the Business Area Leader is the implementation of common practices related to legal risk management, financial planning and reporting, integration with clients and commercial strategies; and associate development to help achieve the foregoing deliverables.

To that end, the Business Area Leader will ensure the use of the Department’s new TAC operating model across their team to drive the rigorous and value-driven delivery of legal services to VF clients. The TAC model emphasizes a cross-brand service model, working collaboratively across various VF brands and shared functions and operates within the Business Area, Corporate

Key Accountabilities:

Within the framework of VF's strategic reorganization and the pivotal role of the Business Area Corporate, the Business Area Lead shall shoulder the following primary responsibilities:

• Team Leadership: Cultivate and steer a team of legal professionals who specialize in the diverse functions that Corporate Business Area encompasses.

• Resource Allocation: Devise exhaustive plans detailing resource deployment. This entails scoping the need for both internal expertise and external legal partnerships, while assessing potential ROI.

• Legal Surveillance: Continually monitor legal nuances, especially those impacting corporate governance, acquisitions, divestitures, and the other intricate facets of the Corporate Business Area within the region.

• Strategic Counsel: Offer informed legal direction on the Legal Matters specified in the Work Scope. Collaborate with other Business Area leads to spot common intersections in strategy and potential legal risks. Proffer strategic legal advice, particularly on matters of corporate structuring, labour and employment, and overarching corporate strategy.

• Contract Oversight: Supervise the genesis, negotiation, and culmination of pivotal corporate contracts, including real estate, sourcing or employment, ensuring alignment with VF’s overarching objectives while mitigating legal exposure.

• Risk Management: Innovate and execute methodologies to pinpoint and neutralize potential legal pitfalls, especially within the Corporate Business Area’s vast spectrum. This includes monitoring potential challenges to VF's enterprise actions and decisions.

• Legal Ops Synergy: Collaborate closely with the Legal Ops team to ideate, bring to life, and maintain requisite compliance tools and procedures tailored specifically for corporate operations.

• Financial Oversight: Exercise judicious oversight over the engagement of external legal entities, ensuring their services align with the budgetary constraints specific to corporate initiatives.

• Training Campaigns: Conceive and oversee the roll-out of educational vehicless targeted at VF personnel, centring on corporate-related legal themes, risk mitigation strategies, and best practices.

• Reporting: Draft and deliver cogent reports to both regional and global hierarchies on strategic corporate legal subjects. Emphasize predictive enterprise risk analyses and region-specific countermeasures.

• Committee Engagement: Actively partake in, and at times spearhead, various committees. These span both regional and global compliance forums as well as strategic roundtables pertinent to the Corporate Business Area.

• Project Stewardship: Instigate and monitor project management blueprints that amplify the efficiency of the aforementioned roles, ensuring seamless execution and alignment with VF's corporate objectives.

Work scope: LEGAL MATTERS PERTAINING TO THE BUSINESS AREA, CORPORATE

1. People & Labour Relations: (60%)

• Transactions:
  • Employment Agreements
  • Human Resources Policies & Procedures
  • Sales Agency Agreements for the Region
• Advisory:
  • Organizational Re-structures
  • Employee Disciplinary Actions
  • Legal Support for HR-related Matters
  • Labour Union Negotiations and Support
• Compliance:
  • Maintaining Positive Labour Organization Relationships
  • Reports on Labour-related Litigation
  • Legal Assessments for Employee Compensation and Benefits
  • Wage, Hour, and Overtime Compliance
  • Labour & Employment Regulatory Training

2. Corporate & Finance: (25%)

• Transactions:
  • Corporate Resolutions
  • Corporate & Financing Agreements
  • Infragroup (ICO) agreements
  • Service Providers Agreements (Indirect Procurement)
  • Transfer Pricing (TP) documentation
• Advisory:
  • Corporate & Tax Restructuring Projects
  • Legal Entity Rationalization
  • Legal Risk Assessment
  • Support for regional Board of Directors
• Compliance:
  • Support to Corporate Governance and Environmental, Social, and Governance (ESG) Disclosure
  • Regional SOX Compliance
  • Support for Tax Compliance

3. Acquisitions & Divestitures: (10%)

• Transactions:
  • Mergers & Acquisitions (M&A)
  • Business Divesture
• Advisory:
  • M&A Strategy and Structure
  • Business and Brands integration projects
  • Tax Implications
• Compliance:
  • Transition Service Agreement (TSA) Compliance

4. Property & Real Estate: (5%)

• Transactions:
  • Lease Agreements
  • Property Sale Deeds
  • Construction Contracts
• Advisory:
  • Property Portfolio Management
  • Litigation related to Property Issues
• Compliance:
  • Contract Management and Review
  • SOX Compliance for Real Estate Transactions
  • Securing Public Authorizations and Licenses

Competency Requirements :

Professional Expertise:

• Commercial Insight: Profound knowledge of legal aspects related to corporate business operations, ranging from contracts, stakeholder relations, to regulatory adherence.
• Technical Insight: Comprehensive understanding of the corporate legal landscape, including, regulatory matters, compliance, litigation, and risk management, as well as overall corporate governance.

Leadership & Management:

• Team Leadership: Proven capability to mentor, direct, and motivate a diverse team comprising various expertise levels and specialties.
• Growth Mindset:

o Can establish systems and scalable processes, including internal policies and procedures

o Eagerness to learn new things including across an ever-changing regulatory and legal landscape

o Drive to improve and innovate

o Able to embrace change and lead effectively through ambiguity

• Financial Oversight: Demonstrable experience in budget formulation, allocation, and fiscal management.

Communication & Collaboration:

• Communications Excellence: Outstanding ability to convey intricate legal topics clearly and persuasively to a range of stakeholders, both within and outside the organization. Proficient in English and Chinese Mandarin.
• Cultural Adaptability: Proven track record of thriving in an inclusive, diverse, and multicultural workspace.

Personal Attributes:

• Attention to Detail: Acute focus on details, paired with utmost discretion in handling sensitive information.
• Linguistic Proficiency: English and Chinese Mandarin fluency is mandatory. Proficiency in additional regional languages will be a distinct advantage.
• Critical Thinking: Exceptional legal research, analytical reasoning, and drafting prowess.
• Complex Problem Solver

Experience

• Track Record: A minimum of 10-12 years of dedicated experience in corporate legal responsibilities, with a preference for those accustomed to multicultural environments. A combination of law firm and corporate in-house experience with a deep understanding and solid experience in PRC law and practice is highly desirable.

Academic Qualifications

• Legal Mastery: Possession of a Juris Doctor or Master's degree in Law.

Language Proficiency:

- Fluent in both English and Chinese Mandarin

Team Introduction:

At H2 Games, our User Acquisition team drives community growth by crafting targeted strategies that attract, retain, and engage users. Through creative incentives and seamless user experiences, we deliver end-to-end campaigns covering user engagement, resource allocation, and rewards. Our team tackles complex engineering challenges to ensure data consistency, security, and scalability. Working closely with data and algorithm experts, we build models and foundational platforms that optimize campaign delivery and enhance our understanding of our diverse user base—enabling the growth and success of H2 Games in a competitive market.

We are seeking a talented Senior Back-end Engineer to join our dynamic team. You will be responsible for the development and maintenance of back-end systems that support our business operations and mobile game platforms. Your expertise in web technologies, will help us build and maintain reliable, scalable, and high-performance internal systems that drive our business forward.

Job Responsibilities:

• Architect, design, and build for internal systems and platforms.
• Collaborate with cross-functional teams to ensure the seamless integration of back-end systems with front-end platforms and databases.
• Optimize the performance, scalability, and reliability of back-end systems.
• Troubleshoot and resolve technical issues to ensure smooth system operations.
• Contribute to the continuous improvement of software development processes, ensuring high standards of code quality, testing, and deployment.
• Document technical designs, implementation details, and system configurations for internal use.

Job Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Min of 5 to 8 years of professional experience in a similar capacity
• Possess good coding and documentation habits, pay attention to code style, familiar with design patterns and principles, and continuously focus and optimize projects
• Proficiency in more programming languages such as Java, Golang, Python and PHP. Candidates with Java or Golang experience are preferred
• Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservice architectures, experience with API development and integration is essential
• Strong understanding of business needs with a track record of leading or contributing to large-scale software platform projects, particularly in process systems and middleware development, experience with user growth (paid acquisition) system is advantageous
• Experience working with Javascript, CSS, and frontend frameworks such as React or Vue is advantageous
• Strong analytical skills, proactive in identifying and solving technical challenges, and driving solutions within the team.
• Ability to work closely with team members and facilitate issue resolution, ensuring efficient and effective collaboration.
• Proficiency in English and Chinese to effectively communicate with cross-functional teams, especially with Chinese-speaking counterparts.

Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position you will join our Singapore Buildings business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of building and infrastructure projects.

We know the work we do is vital in assisting our world’s economic development and, it’s the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Taking responsibility for projects from initial design, through to construction and final review.
• Working in collaboration with other design disciplines, locally and regionally to ensure the integrity of the overall design.
• Managing projects or project components, budgets, schedules, quality assurance and client feedback and ensuring effective communication of any changes/modifications.
• Assisting in workload management and resource forecasting and involved in preparation of proposal documentation.
• Reviewing and ensuring compliance, including drawings, reports, specifications, survey, access, and preparation of appraisals.
• Building and maintaining effective relationships with clients, recognizing, and developing potential business opportunities.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following:

• A Bachelor’s Degree in Mechanical Engineering, with at least 10 to 12 years’ relevant experience in Buildings Mechanical Design and commissioning of M&E systems in modern commercial and industrial buildings. Data Centre Experience will be preferred.
• Strong project management skills with ability to lead project team members on technical delivery. Excellent presentation, verbal, and written communication skills.
• Sufficient experience to demonstrate intermediate to advanced knowledge of relevant engineering codes, standards, and practices.
• Organised approach and ability to accept increased responsibility and produce accurate and detailed work.
• High level of computer literacy and exposure to BIM / Revit will be highly desired, with advanced problem-solving skills through investigation and analysis.

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you. To find out what your key attribute is, take the test here.

We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5,000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

Job Summary:

We are seeking an experienced Senior Technology Business Analyst with a strong background in investment/banking applications. The successful candidate will work on complex IT projects, including system integrations and data migrations, collaborating closely with stakeholders, development teams and other business analysts to deliver effective solutions. This role requires a deep understanding of financial systems, data analysis and technology-based business analysis, along with exceptional communication and leadership skills.

Key Responsibilities:

• Lead and manage complex IT projects, ensuring effective system integrations and seamless data migrations.
• Collaborate with senior business stakeholders and development teams to define, analyze, and document business requirements.
• Develop comprehensive Business Requirement Documents (BRD), Functional Specification Documents (FSD), use cases in Gherkin format, and other visual modeling and process documentation.
• Analyze, interpret, and validate data requirements, ensuring alignment with business needs and investment/banking industry standards.
• Utilize expertise in ETL processes, SQL, and APIs to facilitate data extraction, transformation, and integration tasks.
• Identify patterns and develop models for data analysis and reporting needs.
• Oversee and support product management activities within an Agile framework, prioritizing deliverables and maintaining a strong delivery focus.
• Act as a bridge between IT and business teams, ensuring all technical solutions align with business requirements and strategic objectives.
• Maintain a continuous improvement mindset, enhancing workflows, UI/UX, and adhering to software engineering best practices.

Requirements:

• Bachelor’s degree in Finance, Information Technology, Computer Science, or a related field.
• 8 to 10 years of experience in technology business analysis or software development, particularly within the investment/banking applications domain.
• Proven experience overseeing complex IT projects with an emphasis on system integrations and data migrations.
• Strong analytical, critical thinking, and problem-solving skills, with a detail-oriented approach.
• Demonstrated expertise in documenting BRD, FSD, use cases in Gherkin format, visual modeling, and business processes.
• High proficiency with ETL processes, SQL, API integrations, and data analysis.
• Solid knowledge of Product Management and Agile Methodology, with a strong delivery and result-oriented focus.
• Ability to manage and influence teams, with excellent interpersonal and communication skills.
• In-depth understanding of financial applications, workflows, UI/UX principles, database design, and software engineering best practices.
• Knowledge of the investment business domain is essential.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

The Businesss Manager will have a solid background in accounting and will be responsible for providing timely and accurate reporting and ensuring a transparent and unimpeachable bookkeeping process. This position requires you to be self-directed, motivated and reliable as you will be administratively overseeing the finances of a growing church. You will require a strong knowledge of financial systems and a proficiency in financial reporting and Xero.

Your responsibilities will include:

• Oversight of finances

• Ensure all expenditures are managed within budget approved by the Board

• Ensure inter-cities & countries transactions are reconciled

• Management of finances of all entities

• Oversee management of cash flow

Asset Management

- Maintain an updated record and database of all assets in across all the campuses.

- Overseeing upkeep and procuring necessary assets.

Weekly Banking

• Reconcile all EFTPOS receipts

• Process tithes and offerings, including banking all cash received

• Process by MOTO all credit card payments and reconcile receipts

• Prepare banking paperwork, floats for Sunday Services

• Accounts Receivable & Payable

• All facets of data entry in Xero

Financial Reports and Statements

• Process Bank and VISA reconciliations

• Balance and replenish Petty Cash

• Reconcile and replenish Expense Account

• Prepare Financial reports

• Assist in preparing annual budgets and entering these into Xero company file

• Process transactions from Storehub, Shopify, TXN/TKT

Offering Team

- Oversee and grow Count Team to meet the growing needs in events and services nationally.

Payroll

• Process employee reimbursements

Other

• Process and administrate all lease cars

• Process Building and location insurance

• Answer telephone when required

• Process payments and reconcile receipts

• Prepare Ad Hoc reports as required

Job Summary: We are seeking an experienced Digital Team Lead to join our dynamic team. The ideal candidate will manage the implementation process, ensuring adherence to established timelines, and collaborate with stakeholders across various departments to develop effective communication plans. The role also requires expertise in Generative AI to drive innovative solutions.

Key Responsibilities:

• Project Management: Translate strategic plans into detailed, actionable steps. Ensure that all project milestones are met within the established timelines.
• Implementation Management: Oversee the implementation process, ensuring that all activities adhere to the project plan and timelines. Address any issues that arise promptly to keep the project on track.
• Stakeholder Collaboration: Collaborate with stakeholders across various departments to ensure alignment and effective communication. Develop and implement comprehensive communication plans to keep all parties informed and engaged.
• Team Leadership: Lead and mentor a team of digital professionals, fostering a collaborative and high-performance work environment. Provide guidance and support to team members to achieve project goals.
• Technical Expertise: Utilize extensive experience in digital transformation, procurement, and supply chain management to drive successful project outcomes. With extensive knowledge on Procurement platforms such as Ivalua, Coupa, and SAP for Procurement AI.
• Generative AI Expertise: Experienced in Generative AI solutions to enhance digital transformation initiatives. Utilize platforms and tools to create innovative AI-driven solutions that meet business needs.
• Client Engagement: Engage with clients to understand their needs and provide expert advice on digital and AI solutions. Ensure high levels of customer satisfaction through effective project delivery and support.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project delivery and team performance.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Over 15 years of global experience in consulting, solutioning, and implementing digital transformation initiatives.
• Proven track record in managing transformation projects and implementing platforms
• Strong project management and program management skills.
• Excellent communication and leadership qualities.
• Experience in developing and executing communication plans.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Experience in Generative AI solutions.

Technical & Functional Skills:

• Experienced in Software as a Service product lifecycle
• Strong knowledge of vendor development, purchasing, subcontracting, and inventory management.
• Expertise in pre-sales, quality management systems, and e-procurement.
• Proficient in Generative AI technologies and tools.

Domain Expertise:

• Experience working with clients in specialty chemicals, pharma, wholesale distribution, consumer packaged goods, telecom, automotive, aviation, manufacturing, oil & gas, banking, and public sector.
• Extensive experience in project management and digital transformation at major consulting and technology firms.

Tax Manager Job Description

We are looking for a highly skilled and experienced Tax Manager to join our team. The ideal candidate will have a strong understanding of Singapore tax regulations and be able to lead our tax team efficiently.

Key Responsibilities:

• Lead and manage a team of tax executives to ensure timely and accurate tax filings, submissions, and compliance for clients.
• Develop and implement tax strategies to optimize tax positions for clients.
• Oversee and manage all direct and indirect tax compliance matters, including GST, corporate tax, and withholding tax.
• Ensure compliance with all relevant tax regulations and laws in Singapore.
• Provide tax advisory services to clients on corporate restructuring, mergers, acquisitions, and other related matters.
• Act as a key liaison with IRAS and other tax authorities on audits and other tax-related matters.
• Mentor and develop the tax team to ensure high performance and ongoing professional development.
• Collaborate with internal teams, including accounting and corporate secretarial departments, to ensure seamless service delivery to clients.
• Keep up to date with changes in tax legislation and provide training to internal teams as required.

Work Schedule:

• 9 am to 6 pm, Mondays to Fridays
• Flexi Work Arrangement: Work from home possible, subject to performance and efficiency

Incentives & Benefits:

• Up to 2 months variable bonus based on performance
• Company retreats and team-building activities
• Entertainment, pantry, transport, and meal allowance
• Medical and dental benefits
• 5 days’ work week in a collaborative and supportive environment

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

Key Responsibilities:

• Manage the overall workflow and performance of the accounting team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Act as a key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties

Work Schedule:

• 9 am to 6 pm, Mondays to Fridays
• Flexi Work Arrangement: Work from home possible, subject to performance and efficiency

Incentives & Benefits:

• Up to 2 months variable bonus based on performance
• Company retreats and team-building activities
• Entertainment, pantry, transport, and meal allowance
• Medical and dental benefits
• 5 days’ work week in a collaborative and supportive environment

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibility:

-Treasury operations for Singapore and South East Asia countries in executing, coordinating and monitoring of all group treasury activities in line with local regulations and business requirements.

- Standardize foreign exchange and fixed deposit operation

- Provide financial expert on business investments, cash liquidation risk, and foreign exchange risk

- Liaise closely and be able to negotiate with Japanese and Local financial institutions to propose better scheme for the business.

Requirements:
- At least a Degree in Accountancy / Business / Finance, any further professional qualification would be an added plus
- Approximately 3 to 10 years of relevant experience with good knowledge of financial instruments and markets, including funding, cash management and derivatives
- Possesses a good network within the finance community and has sound understanding of accounting and tax principles

- Strong ability to propose and implement changes
- Excellent communication skills, both written and verbal in Japanese and English

-Salary:

-Undisclosed

Responsible for operations within assigned stations, administration and profitability of the bar. This includes the preparation and presentation of all beverages in conformance to product and performance standards, maintaining of operating equipment’s, provide sound suggestions and up selling of food and beverage, and engaging guests in professional and friendly conversations.

Job Responsibilities

• In charge and gives direction to the entire service team, and ensuring adequate coverage according to established practices and maximize on labour potential.
• Have a “hands on” approach leading as an example for his team striving for the optimum guests satisfaction at all times and building relevant contacts in the market (guests and industry players).
• Develop and train team members to create a dynamic and performant environment whilst achieving the team member’s satisfaction goals.
• Continually focus on achieving outlet profitability through revenue generation and effective cost controls.
• Analyse current market trends and constantly look for opportunities to develop the business through creativity and efficient promotional activities.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Effectively communicate with team members through regular daily & weekly briefings with team members on current key activities and targets.
• Is a team player and helps other hotel departments when operation requires it.
• Work closely with the restaurant service team and the chefs in order to deliver luxury service in the dining area
• Play a leading role in the creation and organisation of F&B events and work closely with the relevant teams including S&M team to organize events professionally and smoothly.
• Update regularly the par stocks for accurate levels according to the activity and F&B promotions.
• Create the Bar Standard Operating Procedures and update them regularly.
• Analyse the operation and the P&L monthly statement and revert with analytic comments for management.
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Ensures proper care, security and maintenance of hotel equipment.
• Supervises the storage and operational area, ensuring that the outlet(s) are clean and tidy at all times.
• Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 2 years experience of similar capacity in the hospitality industry.
• Extensive beverage and cocktail bar service operations knowledge
• In-depth working knowledge of alcoholic and non-alcoholic beverages
• In-depth working knowledge of beverage cost control procedures
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

Roles & Responsibilities

• Maintain and upkeep employee records in HR Management System, and Personnel File .
• Responsible for monthly payroll.
• Responsible for statutory payment submission and claims - CPF, IR21, IR8A, NS claims, Government- Paid Leave ,training grant etc. submission.
• Participate in MOM surveys.
• Prepare all employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, off-boarding procedures etc.
• Manage work passes renewal, applications, cancellation and levy waiver requests.
• Attend to employees’ queries on various HR related matters.
• Visa application.
• Manage the end-to-end recruitment process, from job posting, conduct interview and collaborate with hiring managers to onboarding.
• Monthly bank reconciliation to ensure book balance aligns with the bank statement.
• Assist in month-end closing and prepare balance sheet accounts.
• Issuance and receipt of Purchase Orders.
• Liaise with banks on payment and receipts matters.
• Any ad-hoc duties as assigned.

Requirements:

• Degree/ Diploma in Human Resource Management, Business or equivalent
• At least 1 years of HR experience
• Good knowledge of Employment Act and HR practices
• Immediate position
• Bilingual in English & Mandarin (in order to manage documentation in Chinese and communicate with HQ staff from China)

有兴趣者可以填上申请表 Fill up the application form：https://masteraccount.typeform.com/to/m2SYkr2w

并把简历发到 You may send the resume to：[email protected]

关于我们 About us：https://www.dolarshop.com/cn/aboutus.php

Role Description (Secondary)

Responsible for overseeing all construction activities with respect to schedule, performance, procedure, and making recommendations to Project Managers for improvements and corrective actions in the project execution phase. Additionally, the role entails the overseeing of the delivery and use of materials, tools, and equipment, and the quality of construction, staff productivity, and safety. The Deputy Department Manager will also be responsible for all sites’ HSSE Management and compliance with local government and clients’ HSSE regulations.

Duties and Responsibilities

• Construction planning
• Construction cost estimation
• Proposal preparation
• Manpower planning, deployment, and control.
• Coordination for resolving construction issues and managing project schedule.
• Safety mind-set and the ability to develop RA and permit to work applications.
• Written and oral communication with site workers and subcontractors
• Preparation of construction execution plan/ policies.
• Monitoring of work schedule, progress, performance, etc.
• Approving changes in specifications or procedures.
• Preparing reports, handing over procedures / closing out procedures, etc.

Qualifications

• Bachelor’s degree in Mechanical/ Construction Management engineering.
• At least 15years of experience in the field of plant engineering design and construction experience in oil & gas, petrochemical, chemical and industrial plants.
• Supervisory Skills, Construction Safety, and Construction skills
• Ability to independently manage construction work in an operational plant (refinery).
• Good knowledge and experience in construction planning and control throughout an entire EPC project lifecycle (bidding, execution, handover).
• Possess basic understanding of QOHSE requirements.
• Proficient in MS Office & AutoCAD.
• Excellent leadership skills with ability to lead a team of multinational disciplines.
• Good interpersonal, management and decision-making skills.
• Positive attitude and result oriented.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for F&B Outlet Manager to join our Fun and Vibrant team.

As a F&B Outlet Manager, we rely on you to

• Responsible for the proper and profitable function of the assigned F&B outlet
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Analysis productivity and prepare monthly reports
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

What’s the job?

Under the general direction of the Front Office Manager and Director of Rooms, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Managerial Role at a full-service hotel or at a regional extended-stay hotel. Report to Front Office Manager.
Typically supervises overall operations under Hotel’s Butler Team, in support and partnership with Front Office, Club InterContinental and Uniformed Services Teams.

Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand.

YOUR DAY TO DAY

Financial Returns

• Assists in coordinating the preparation of the departmental annual budget.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management.
• Develop plans to increase occupancy and ADR through walk-ins and up selling at the reception desk.
• Supervise Club InterContinental & Butler team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
• May also serve as Manager on Duty and supervises the Uniformed Services Team in the absence of Chef Concierge.

People

• Assists in planning for future staffing needs and recruiting in line with company guidelines.
• Prepares and administers detailed on boarding program for new staff.
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
• Provides input for probation and formal performance appraisal discussions in line with company guidelines.
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.
• Regularly communicates with staff and maintains good relations.
• Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
• Ensure training needs analysis of Club InterContinental & Butler staff carried out and training programmes are designed and implemented to meet needs.
• Conducts probation and formal performance appraisal in line with company guidelines.
• Maintain up to date staff record and approves leave requests etc.
• Lead and develops Club InterContinental & Butler team in executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair.
• Management of and development of leadership within Club InterContinental & Butler team, in driving and creation of strategic action plans for team’s performance in accordance with Guest Love index, Quality Audits and pre-determined Key Performance Indicators.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Assists in planning for future staffing needs and recruiting in line with company guidelines; including preparation of detailed onboarding program for new Colleagues.

Guest Experience

• Builds, delivers and maintains a high level of Club InterContinental & Butler experience across the guest journey
• Knows and understands all Club InterContinental guests to deliver intuitive and At Your Side service.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations.
• Create a positive hotel image in every interaction with internal and external customers.
• Adhere to hotel brand standards and ensure the team are delivering up-to-date service standards.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
• Maintain current Hotel information to be able to provide information to guests.
• Consistently review the hotel performance and ensure the team are delivering recognition to our loyal guests within the IHG Rewards Club and InterContinental Ambassador membership.
• Monitor the Club InterContinental & Butler team performance and ensure guests receive prompt, cordial attention
• All issue faced by guests should be promptly resolved, ensuring guest leaves the hotel satisfied.
• Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
• Works closely with all Head of Departments in ensuring a most seamless delivery of all guest experiences across the Hotel.
• Prides upon the curation of bespoke experiences to the requests of our Guests, and delivery of experiences with renowned partners in the delivery of most memorable experiences for esteemed Guests of InterContinental Singapore.
• Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.

Responsible Business

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Maintain inter-departmental relationships to ensure seamless customer service.
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained.
• Schedule and regularly conducts routine inspections of area under his/her control.
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out.
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area
• Continually check the accuracy of room count
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information.
• Communicate to the General Manager of his/her guests and updates all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information.
• Maintain all procedures and adheres to them within the IHG guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
• Prepares efficient work schedule for Club InterContinental Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
• Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
• Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
• Perform other duties as assigned or when required to support operations
• May also serve as Manager on Duty.

Description of Division/Branch

You will be part of the Regional Team under the Service Management Division (SMD) of KidSTART Singapore Limited (KSL), which oversees the effective implementation of KidSTART programmes in each regional cluster or across the regional cluster(s). The team oversees service management of funded partners which include KidSTART Agencies (KSAs) and hospitals and engagements with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1. Service Development

• a. Assist and support the Regional Head in the design, planning and delivery of service development initiatives (such as annual workplans and budgets, Service Standards Requirements, operational dashboard & data analysis).
• b. Review and enhance the Regional Implementation Framework between KSL and regional stakeholders.

2. Service Management (KSL and Funded Partners)

• Assist and support the Regional Head to carry out regular service management of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables. This includes:

1. Implementing Service Standards Requirements & conduct data verification exercises to ensure that KidSTART families receive quality and consistent services, in accordance with KidSTART’s Service Management Framework.
2. Monitoring manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
3. Providing guidance to KSAs for incident management and reporting, feedback and complaint management, and investigation to ensure appropriate resolution.

3. Regional Implementation of KidSTART

• Assist and support the Regional Head in the regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes. This includes:

1. Conducting regular engagements with regional SSOs to monitor the progress of ComLink+ integration at the regional level.
2. Serving as the primary liaison officer to consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.) on ComLink+ - KidSTART integration matters.

• Represent KidSTART at regional/local engagement platforms such as ComLink+ Alliance Working Group (CAWG).
• Partner KSAs, government, and community agencies in the region to support KidSTART families.
• Manage and attend to requests, queries, and feedback from other regional partners.

Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 4-5 years working experience in the early childhood development, social service, non-profit or community sectors
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Adaptable and flexible in managing varied stakeholders and partners
• Able to work well with change as well as a fast-paced and dynamic environment
• Confident, effective and collaborative team-player with strong interpersonal skills
• Minimally, competent in MS Office Tools