Job Duties

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements

• At least a Bachelor’s degree in any of these faculties: o Computer Science o Information Technology o Programming & Systems Analysis o Science (Computer Studies)
• Minimum total three years’ work experience in at least one of these job titles: Digital product manager.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

As a Global Facilities Cost Program Manager, you will be responsible for managing Facilities Capital, Budgeting & Funding process, and Facilities Capex Saving program.

You will need to be actively engage with both Global and Site Procurement, Facilities teams, Finance teams, and other cross functional business partners to develop the most effective Facilities Capex Spending strategies to achieve Micron Global capex efficiency goals and business plan.

You will also the driver to lead the Global discussion on the key strategies and identify savings opportunities to achieve Facilities Capex saving target.

This role requires flexibility and ability to maintain global relationship, excellence communication and presentation skills, and ability to provide clear and qualitative data analysis for the higher management to support decision making. You should be a detailed oriented person, with the capability of managing changes. You should also possess detailed understanding on cost structure, identifying opportunities for cost optimization and providing benchmarking.

Major Job Responsibilities:

Capex Spending Management

• Lead Monthly Capital Review (Funding) Meeting with Facilities Network.
• Organize FRI (Facilities Reliability Improvement) Annual Budgeting Exercise.
• GR and Cashflow Cost Validation: P2P, OOB, Risk to Spend, Funded-no-PO, Week-to-Week Changes.
• Partnership with Capital Planning and Finance for Cost Scrub/Optimization Opportunities.
• Collaboration with Site/Global Facilities Leads to validate project scope & cost, to spend with discipline.

Cost Reduction Champion

• Define FY Cost Savings Target and Strategy for Facilities Network.
• Establish Cost Savings Business Processes, Change Management and Review Process.
• Partnership with Site, Global Facilities Leads, Indirect Procurement to investigate ITB and NITB savings.
• Set up robust tracking system to monitor Identified Savings progress and Actual Savings achievement.
• Appropriate and timely escalation of roadblocks to project sponsor.

Requirements

• Good understanding of Micron’s Capital Processes (preferable with fundamental knowledge of Facilities operations/engineering, Facilities cost model)
• Ability to effectively organize and facilitate meetings.
• Demonstrate Project Management capability to manage and move cost projects effectively through the project lifecycle.
• Familiarity and able to navigate cost information system applications such as SAP, FMS.
• Excellent verbal and written communication skills.
• Strong collaboration and excellent interpersonal skills
• Strong analytical and problem-solving skills
• Adaptability to embrace Business Volatility.
• Excellent PC skills, especially in Microsoft Excel, Word, PowerPoint and Outlook as the candidate will need to manage and analyze a significant amount of data and provide a concise summary.
• Organized and detail-oriented with a strong focus on accuracy
• Demonstrate high level integrity in managing sensitive data.
• Demonstrate cultural sensitivity and respect.
• Able to develop long term working relationship and trust across the global Facilities network.
• Effective team player

Education & Experience

• Bachelor’s Degree and above specialized in Engineering, Business, or Finance or equivalent experience
• 5 years experience in Cost Control Program Management and IE/Capital Planning

Job Description:

As a Senior BIM Engineer, you will report directly to the Design Manager and play a critical role in managing and executing BIM processes for ACMV/HVAC systems. You will be responsible for developing, maintaining, and overseeing accurate 3D models, ensuring alignment with project requirements, and collaborating across various disciplines to ensure seamless integration and coordination of the models. Your expertise will also be pivotal in quality control, design processes, and continuous improvement of BIM standards within the company.

Key Responsibilities:

1. BIM Modelling and Management

• Develop and maintain accurate 3D BIM models for ACMV/HVAC systems in construction projects, including components such as air handling units, ductwork, piping, and associated equipment.
• Update models to incorporate design changes and engineering solutions.
• Coordinate and collaborate with other BIM engineers from various disciplines (structural, architectural, electrical, plumbing) to integrate all models and ensure compatibility.
• Perform clash detection and resolve conflicts within the BIM environment to minimize construction issues.
• Establish and maintain project-specific BIM standards, methods, and procedures, adhering to company protocols and local Singapore BIM guidelines.
• Generate 2D drawings, schedules, and reports directly from BIM models for project documentation and construction purposes.

2. Design

• Participate in the conceptualization and detailed design of ACMV/HVAC systems, ensuring compliance with local codes, standards, and best practices, including the Singapore Code of Practice (CP13), SS553, and the Fire Code.
• Prepare design documents, including system layouts, schematics, and specifications.
• While thermal load calculations and energy modeling are not yet implemented, you will be responsible for using design software and tools to perform these tasks as needed in future projects. System sizing will be carried out as part of the current design process.
• Review and approve shop drawing submittals.

3. Coordination and Communication

• Participate in design meetings, coordination workshops, and BIM coordination meetings.
• Liaise with project managers, architects, engineers, contractors, and clients to ensure the project design and execution plan are clearly understood.
• Present BIM models to project teams, stakeholders, and clients to facilitate understanding and gather feedback.

4. Quality Assurance and Control

• Ensure quality control of BIM models and design documentation, maintaining accuracy and consistency.
• Validate model-based project deliverables for compliance with project standards and ensure the accuracy of all information.

5. Professional Development

• Stay current with the latest trends and advancements in BIM and ACMV/HVAC technologies.
• Engage in continuous learning to enhance your knowledge and expertise in design, construction, and BIM-related areas, with a career progression pathway aligned toward project management.

Preferred Experience Areas:

• Hospitals, Labs, Operating Theatres
• Commercial or Industrial Buildings (Warehouses, Factories)
• Government Projects
• Data Centers

Requirements

• Education: Degree in Mechanical Engineering or a related field. Candidates with a degree in Sustainable Infrastructure are welcome to apply. Fresh graduates are encouraged to apply.
• Experience: Must have project ACMV experience.
• Certifications: Safety certification, minimum Bizsafe Level 2. Training will be provided if not already certified.
• Skills: Proficient in English, both written and spoken.
  Strong independence and leadership in a teamwork environment.
  Knowledge in BIM is an added advantage.
  Ability to move across various local sites.
• Soft Skills: Excellent communication, collaboration, and problem-solving skills.

Advantages & Benefits:

• 5-day work week.
• Progression-centric career development.
• AWS and Variable Performance Bonus included.
• Annual Incentive Trip.
• Sponsorships for further learning/education.
• Flexible working hours and work-from-home options.
• Comprehensive medical benefits.

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 19 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

The Operations Quality Specialist is responsible for ensuring the quality and safety of products in a food manufacturing environment. This role involves monitoring production processes, conducting quality checks, enforcing compliance with regulatory and internal standards, and driving continuous improvement initiatives to enhance product quality and operational efficiency.

Responsibilities:

Quality Assurance & Control:

• Perform routine quality inspections and audits across all stages of the production process, including raw materials, in-process, and finished products.
• Monitor adherence to Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and food safety protocols.
• Review the tests method and analysis using established quality control methods, ensuring products meet defined specifications and standards.
• Responsible for the Batch record review and perform the release of the product. Work closely with production and supply chain team to ensure the market demand is fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Support the new product initiative with different stakeholders, ensure the quality of the product is compliance to the product specification
• Managing the equipment calibration used in QC & Production, to ensure the calibration is up to date and maintained.
• Review and manage the GMP audit, to ensure the GMP requirement is maintained and at audit ready status.

Regulatory Compliance:

• Ensure compliance with GFSI standard and regulations (e.g. BRCGS, FDA, HACCP) and company policies.
• Assist in preparing for and participating in regulatory and third-party audits.
• Maintain accurate and up-to-date records for traceability and regulatory purposes.

Process Improvement:

• Identify areas for quality improvement and work closely with production teams to enhance processes.
• Participate in root cause analyses and contribute to continuous improvement initiatives.
• Develop and deliver training sessions for staff on quality standards and food safety practices.

Collaboration & Communication:

• Serve as a liaison between the Quality Assurance and Operations teams to ensure seamless communication and alignment on quality objectives.
• Provide feedback and recommendations to production staff and management on quality-related issues.
• Support new product development and changes in production by evaluating potential quality impacts.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Team Management and Leadership:

• Assist the Finance Manager to oversee and manage the finance team, fostering consistent and accurate financial management practices.
• Identify and nurture potential team leaders to strengthen leadership within the department.

Funding Monitoring and Reconciliation:

• Maintain a consolidated funding schedule for all programs to provide a comprehensive overview of expected grant income.
• Conduct monthly reconciliations of funding receivables against quarterly grant claims to ensure accuracy and accountability.

Budget and cashflow Management:

• Drafting budget and monitoring of budget utilization.
• Manage and optimize cash flow and ensure effective donor fund utilization.

Reporting and Forecasting:

• Prepare monthly, quarterly and annual financial reports.

Accounting Functions:

• Perform a full spectrum of accounting functions in compliance with accounting standards and financial policies.

Auditing and Compliance:

• Ensure adherence to finance, audit and tax regulations

• Bachelor's degree in finance, Accounting, or related field (CPA or similar certification is a plus).
• At least 3-5 years of relevant experience in finance or accounting management, preferably in a non-profit or similar sector.
• Strong leadership and team management skills with the ability to mentor and develop team members.
• Excellent analytical and problem-solving abilities.
• Proficiency in financial software, especially Microsoft Business Central 365.
• Exceptional communication skills, both written and verbal.

Job Description:
As Frontend Central Product Integration Engineering (CPIE) team at Micron Technology, Inc., you will be responsible for leading new initiatives to deliver pioneering process capability, best-in-class bits per wafer (Yield) with the highest quality and fastest speed through innovation and collaboration with mutli-functional teams. Your primary focuses include but not limited to:

• Initiate new data solutions and methodologies to:
1) identify process, test, and design improvement opportunities;
2) modeling, monitoring and aiming for tool performance benchmarking;
3) Process equipment prognostics and process integration optimization;
4) Identity test optimization opportunities for high product grade yield improvement.
• Collaborate with site Process & Equipment Engineering, Manufacturing(MFG), Product Integration Engineering (PIE) and Data Science (DS) team to establish feasibility of new initiatives, demonstrate business values, and prototype solution mock-ups;
• Partner with Global Quality (GQ), Product Engineering (PE), Central PEE(CPEE), Smart Mfg Artificial Intelligent (SMAI), Technology Development (TD), and Suppliers to deliver end to end solutions, implement BKM development and deployment to production.

Collaboration

• Partner closely with multi-functional teams to ensure successful communication and collaboration for project implementation.
• Detail oriented with the ability to work independently
• Dependability and able to work effectively in multi-functional teams.
• Facilitate and lead activities in redefining and optimizing current system, methods, tool, skill to be Best In industry.
• Manage priorities and enhancements to improve business processes and existing systems that are global in nature.
• Willingness to work during non-standard hours when needed to provide support to engineering teams at any Micron site.
• Strong growth mindset and willing to continue to learn, unlearn, relearn.

Communication

• Effective communication skills in verbal/written.
• Self-motivated. Able to work independently with minimal supervision.
• Able to travel as required to support department and company objectives.

Requirement and Technical Competency:

• Experience in PIE, Process & Equipment Engineering and Data Science. Understanding of Process/Product Integration will be advantageous;
• In depth knowledge of processes, equipment and control system;
• Proficiency in data analytical tools such as Y3, JMP, Python to perform numerical experiment. Proficiency in Statistical/Machine Learning will be additional advantageous;
• Proven track record to make decisions, multi-task, and solve problems and address root causes.
• Exhibit critical thinking to find opportunities.
• PhD/Masters/Bachelors with relevant course of study and experience

As Assistant Manager (Data Analytics), Planning & Performance Insights, Corporate Development (CD), you will assist the Director, Deputy Director, Assistant Directors, and Senior Manager (Data Analytics) of Corporate Development to harness, prepare and analyze external and internal quantitative and qualitative data/information to enable:

a. Corporate and work planning

b. Management decision making and performance management

c. Operational decision support and continuous improvement

d. Departmental data and analytic needs

This role will be focusing on using data and dashboards for systemic care transformation performance monitoring and reporting e.g. MOH health utilization statistics, YH Corporate Key Performance Indicators (KPIs)/Key Results Area (KRA) indicators, Balance Score Card (BSC), value-based care outcomes at all levels. Key responsibilities of this position include but is not limited to:

1. Dashboard creation, updating and maintenance:

a. Develop and maintain interactive dashboards that visually represent key metrics and performance indicators.

b. Ensure dashboards are regularly updated to reflect the latest data and insights relevant to various departments and stakeholders within YH.

2. Stakeholder training and management:

a. Conduct comprehensive training sessions for stakeholders to enhance their understanding and effective use of dashboards for tracking indicators.

b. Provide ongoing support and address any queries related to dashboard functionalities and data interpretation.

3. Creation of specialized management insights reports:

a. Prepare and present specialized management insights reports to inform strategic decision-making processes.

b. Analyze data trends and provide actionable recommendations to enhance departmental and organizational performance.

4. Data processing and data quality management:

a. Oversee data processing and management to ensure high quality and accuracy.

b. Develop and implement data quality policies and procedures to maintain data integrity, facilitating informed decision-making.

c. Collaborate with IT and data teams to streamline data processing workflows and enhance overall data management practices.

5. Management of indicator or target definitions database:

a. Manage and maintain a comprehensive database of indicator definitions and targets, ensuring accuracy and consistency to support effective performance measurement and reporting.

Others

6. You will be accountable for results in any other work deemed relevant by D/CD, DD/CD, AD/CD, SM/CD.

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

Responsibilities

• Coordinate and manage the site work at side with customers
• Manage issues on site and resolve them
• Assist in drafting the autocad drawing
• Maintain and update project documentation and drawings.
• Coordinate with sales team to meet deadlines and quality standards.
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Answer incoming calls and offering guidance to customer.
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Provide coaching and guidance to production team and fulfill all training needs for their future development

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Proficiency in AutoCAD
• Strong attention to detail and ability to interpret technical drawings.
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Able to perform rotating shifts, including weekends and public holidays

An account manager's responsibilities include:

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Building relationships

Developing and maintaining strong relationships with clients and ensuring their needs are met

• Sales

Achieving sales targets, identifying sales potential, and acquiring new clients

• Customer support

Providing excellent customer support, addressing client queries, and addressing after-sales concerns

• Negotiation

Negotiating contract terms to achieve both client satisfaction and company profitability

• Project management

Leading project management activities and ensuring the account team takes the necessary actions

• Communication

Having excellent written and oral communication skills, and being comfortable presenting to senior-level executives

• Product knowledge

Learning, maintaining, and growing product knowledge, and keeping up to date on competitors' products, pricing, and offerings

• Reporting

Preparing reports for management

Account managers are a common role in both the sales and advertising industries. The day-to-day expectations may vary by industry, but the basic expectations are the same.

• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Job Description & Requirements Communicate expectations to administrative employees, and follow up by monitoring job performance. Mentor, coach, and correct administrative employees as necessary. Liaise with clients and suppliers, connecting them with the appropriate managers. Set goals for the administrative department, implement administrative systems and develop departmental budgets. Coordinate the purchase of supplies, equipment, and forms, and approve invoices. Collaborate with employees as necessary on special projects. Prior experience in administrative jobs. Basic knowledge of accounting. Focused on improving efficiency without sacrificing customer service and quality. Leadership skills that include employee motivation. To prepared all invoices and others etc..

Job Description & Requirements Communicate expectations to administrative employees, and follow up by monitoring job performance. Mentor, coach, and correct administrative employees as necessary. Liaise with clients and suppliers, connecting them with the appropriate managers. Set goals for the administrative department, implement administrative systems and develop departmental budgets. Coordinate the purchase of supplies, equipment, and forms, and approve invoices. Collaborate with employees as necessary on special projects. Prior experience in administrative jobs. Basic knowledge of accounting. Focused on improving efficiency without sacrificing customer service and quality. Leadership skills that include employee motivation. To prepared all invoices and others etc..

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Experienced Assistant Landscape Project Manager (Horticultural) with good plant and project knowledge required. - Ability to read, comprehend and execute project from drawings provided; - Ability to work with design team to propose relevant species and design for site; - Ability to manage the team and attend site meetings with end user / main con representatives; - Ability to source and procure required species or propose similar alternative replacements, if species unavaiable; - Positive attitude; - Ability to troubleshoot site issues effectively.

Communicate expectations to administrative employees, and follow up by monitoring job performance. Mentor, coach, and correct administrative employees as necessary. Liaise with clients and suppliers, connecting them with the appropriate managers. Set goals for the administrative department, implement administrative systems and develop departmental budgets. Coordinate the purchase of supplies, equipment, and forms, and approve invoices. Collaborate with employees as necessary on special projects. Prior experience in administrative jobs. Basic knowledge of accounting. Focused on improving efficiency without sacrificing customer service and quality. Leadership skills that include employee motivation. To prepared all invoices and others etc..

Operations cum Marketing Manager - K2 (West) Cleaning Pte Ltd

K2 (West) Cleaning Pte Ltd is a specialized cleaning service provider, offering central dishwashing services to coffee shops, hawker food stalls, and restaurants. We focus on delivering reliable, efficient solutions that allow our clients to maintain high standards of hygiene with ease.

Position Overview

The Operations cum Marketing Manager at K2 (West) Cleaning Pte Ltd plays a pivotal role in ensuring the seamless operation of our central dishwashing services while spearheading marketing initiatives to drive business growth. This dual-function role demands a strategic thinker with strong leadership capabilities, operational expertise, and a flair for client engagement and marketing. The ideal candidate will balance hands-on operational oversight with innovative marketing strategies to uphold service excellence and expand our client base in the F&B sector.

Key Responsibilities

· Oversee daily central dishwashing operations, ensuring compliance with hygiene and safety standards.

· Monitor equipment performance, coordinate maintenance schedules, and manage inventory of cleaning supplies.

· Develop and implement process improvements to optimize operational efficiency.

· Plan and execute marketing strategies to attract new clients and retain existing ones.

· Identify market trends, analyze competitor activities, and promote services to targeted sectors.

· Collaborate with the design team to create promotional materials and manage digital marketing campaigns.

· Build strong relationships with coffee shops, hawker stalls, and restaurant operators.

· Address client concerns promptly and provide tailored service solutions.

· Gather client feedback to drive service enhancements.

· Prepare operational and marketing budgets, ensuring cost-effectiveness.

· Monitor key performance indicators (KPIs) for operational and sales performance.

· Provide regular updates to senior management on progress and challenges.

Requirements

- Diploma or Degree in Sales, Business, or a related field.

- Proven experience in sales, preferably in cleaning or F&B services.

- Strong negotiation, communication, and interpersonal skills.

- Ability to work independently and achieve sales targets.

Experienced Landscape Project Manager (Horticultural) with good plant and project knowledge required. - Ability to read, comprehend and execute project from drawings provided; - Ability to work with design team to propose relevant species and design for site; - Ability to manage the team and attend site meetings with end user / main con representatives; - Ability to source and procure required species or propose similar alternative replacements, if species unavaiable; - Positive attitude; - Ability to troubleshoot site issues effectively.