• Need experience in Architectural metal works, metal cladding, Ceiling panels, Glass Wall, Glass Railing, Sky lights, Stainless Steel & Aluminium works.
• Forecast , Plan and schedule production orders.
• Material planning, Requisition of materials and maintenance of factory materials.
• Responsible for order confirmation based on material and capability availability.
• Plan, control and coordinate with purchasers on material deliveries to avoid high stock inventory.
• Monitor material availability for production continuity.
• Periodically reporting.
• Diploma/ degree holder in Supply Chain Management.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified

To liaise with consultant, client, and sub-contractors on the progress of M&E works.

To prepare method of statement, shop drawings, sample units, T&C sheets, work progress report, and other relevant documents for M&E related works.

Equipment design including Air Handling Units, Computer Room Air Handling Units, Cooling towers, Chillers, Sequence of Operations, Control Systems, Fire Detection/Suppression system

To coordinate with sub-contractors and consultants on preparation and submission of shop drawings and material/ samples

To coordinate, prepare, and check the technical submission for resolving of site issues and drawings issues.

Develop and keep up to date all site mechanical procedures including EOPs, SOPs, MOPs, and APs. All documentation should be consistent with current client standards.

Assist Technical Manager and all M&E issues including the preparation of M&E master and T&C schedule.

Manage and arrange for M&E progress inspection (R1, Fire Audit, etc), documentation for audit, use of resources and coordination works from the beginning until completion.

Requirement:

Bachelor Degree in Electrical / Mechanical Engineering accredited with PEB

8 years of experience as a Senior Engineer or M&E Manager

@ [email protected]

Senior Network Engineer / Senior Network Consultant

Our Esteemed and Reputable Client is looking for a Senior Network Engineer / Senior Network Consultant.

Requirements:

• Proficient in handling Network Infrastructure.

• Good in Network LAN, WAN administration and configuration.

• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers, Storage, Backup, Operating Systems and applications.

• Experience in Enterprise Network Management.

• Experience in System and Network configuration and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Strong in liaising with Stakeholders, Clients and Business Users.

• Min. 5 years of Network management experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

*** Junior roles are available for candidates with less than 6 years of Network experience.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description & Requirements

• Oversee and manage selected outlet’s chefs and kitchen staffs

• Oversee the daily operation of the kitchen

• Maintains food quality and safety standards

• Ensure proper maintenance of the kitchen within each outlet

• Designing and implementing new ideas for the menu

• Ensuring the Kitchen standards are being followed and adhered to by all employees.

Requirements

• At least 2 years of relevant working experience as Senior Cook

• Must be dedicated and committed

Job Description

• Follow orders as instructed by Chef de Partie and Sous Chefs to perform job task following directions
• Adapt yourself to business needs and be willing to work any day of the week and any shift
• Remain focus and complete one task before switching to the next one
• Follow work list assigned by Chef de Partie, completed within acceptable time frame
• Ensure quality of food items according to the standards in place It includes ensuring all food items are in perfect sanitary condition, applying "First in First out!" kitchen best practice
• Ensure all food products are stored properly in their appropriate fridges and storage containers throughout shift
• Maintain a high standard of cleanliness and sanitation in and around all culinary work areas and ensure that all colleagues clean their stations after every service
• Ensure safe and proper use of equipment at all times and to instruct this to all culinary colleagues

At least 1 year relevant experience

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Job Description

• Oversee Construction Planning, Scheduling and Tracking of projects
• Obtain inputs from project team members, contractors, suppliers and client to support the development of a baseline schedule, and subsequently to update schedule progress and forecasting
• Coordinate with QS Section on progress claims
• Oversee monthly cash flow, projection and monitoring
• Mentor engineers for daily, weekly, monthly reports
• Highlight to the Project Team any potential delay and risk claim and delay analysis
• Maintain project baseline schedule, update project schedule periodically and analyze effects of any proposed changes/additional activities on the project
• Propose recovery strategy and draft recovery schedule when required
• Produce project progress reports and narratives on project status including the production of graphs, critical paths, risks tables, etc.

Requirements

• Degree in Building Construction Management / Mechanical Engineering or equivalent
• At least 5 to 10 years of relevant experience in the construction industry preferably in water or wastewater projects.
• Good understanding of procurement, engineering and construction sequence
• Good writing and interpersonal skills
• Familiar with BIM
• Proficiency in Primavera P6 is mandatory
• Positive working attitude and ability to work in a fast-paced environment

• Company offers excellent career growth opportunities
• An organization that focuses on innovation and sustainability

About Our Client

The client is a global well respected organisation with diverse operations in the logistics space.

Job Description

• Manage Fleet Operations activities and teams to meet organizational goals, ensuring fleet assets are ready for current and future needs.
• Work closely with Fleet Engineering, QHSSE, Sustainability, and Digital teams to enhance processes and introduce improvements.
• Implement strategies for workforce, supply chain, innovation, branding, and resource optimization to enable fleet resilience in a dynamic and uncertain environment.
• Collaborate with local and international stakeholders, including trade unions, regulatory bodies, industry partners, and technology providers, to fulfill business objectives and maintain organizational outcomes.

The Successful Applicant

• Holds a Bachelor's degree in Business Management, Maritime Operations, Engineering, or a similar discipline.
• Brings over 10 years of relevant managerial experience, with a solid track record of achieving results in senior leadership roles.
• Demonstrates exceptional executive leadership and well-rounded management skills.
• Possesses strong skills in negotiation, project management, and stakeholder engagement.
• Demonstrates strong interpersonal and communication abilities, with a focus on navigating change effectively.
• Brings strategic insight and solid analytical skills to support data-driven decision-making and enhance business performance.

What's on Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and collaborative work environment.
• Opportunity to be in a global organisation.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-112024-6588214

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Senior Network Engineer / Senior Network Consultant

Our Esteemed and Reputable Client is looking for a Senior Network Engineer / Senior Network Consultant.

Requirements:

• Proficient in handling Network Infrastructure.

• Good in Network LAN, WAN administration and configuration.

• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers, Storage, Backup, Operating Systems and applications.

• Experience in Enterprise Network Management.

• Experience in System and Network configuration and troubleshooting.

• Good in System,Windows, Server Configuration and Administration.

• Possess CISCO Certifications.

• Strong in liaising with Stakeholders, Clients and Business Users.

• Min. 5 years of Network management experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

*** Junior roles are available for candidates with less than 6 years of Network experience.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description & Requirements

• Oversee and manage selected outlet’s chefs and kitchen staffs

• Oversee the daily operation of the kitchen

• Maintains food quality and safety standards

• Ensure proper maintenance of the kitchen within each outlet

• Designing and implementing new ideas for the menu

• Ensuring the Kitchen standards are being followed and adhered to by all employees.

Requirements

• At least 2 years of relevant working experience as Senior Cook

• Must be dedicated and committed

Operational Management

1. Planning and Supervision:Oversee daily operations in restaurants, bars, catering, and other F&B outlets.
   Coordinate with kitchen staff, service teams, and suppliers to ensure smooth operations.
   
2. Quality Control:Ensure food and beverage quality meets the organization's standards.
   Address customer feedback and resolve complaints promptly.
   
3. Health and Safety Compliance:Enforce food safety standards and compliance with local health regulations.
   Conduct regular inspections and audits to maintain hygiene standards.
   
4. Inventory Management:Monitor stock levels for food, beverages, and supplies.
   Manage procurement processes and supplier relationships to maintain quality and cost-effectiveness.
   

Financial and Strategic Management

1. Budgeting and Cost Control:Prepare and manage F&B budgets.
   Analyze profit and loss reports, controlling costs to meet financial targets.
   
2. Pricing and Menu Development:Collaborate with chefs and marketing teams to develop menus that attract customers and maximize revenue.
   Establish competitive pricing strategies for food and beverage offerings.
   
3. Sales and Promotions:Develop and implement strategies to increase F&B revenue.
   Coordinate promotional events, themed nights, or special offers.
   

Team Leadership

1. Staff Management:Recruit, train, and supervise F&B staff, ensuring they provide exceptional service.
   Set performance goals and conduct regular evaluations.
   
2. Scheduling and Coordination:Create staff schedules to ensure optimal service coverage.
   Address workforce issues such as absenteeism or performance concerns.
   
3. Employee Engagement:Foster a positive work environment to enhance team morale and reduce turnover.
   

List of duties and responsibilities of a food and beverage manager:

1. Formulating financial, catering, and marketing policies and strategies.

2. Appointing the right people for the right job.

3. Preparing a budget for the department consulting departmental heads.

4. Planning menus for various outlets in consultation with chefs and restaurant managers.

5. Designing and implementing sales promotional activities to achieve the revenue target.

6. Analyzing competitors’ strategies and their market share.

7. Liaising with government agencies.

8. Keeping the staff updated on the latest trends in the food and beverage sectors.

9. Controlling all three elements of costs- food cost, labor cost, and overheads.

10. Scheduling a training program for all the staff of the food and beverage department.

11. Ensuring the predetermined quality of dishes and services offered to guests is maintained.

12. Maintaining a very good rapport with guests.

13. Attending meetings called for by the general manager.

14. Implementing hygiene and safety standards.

15. Monitoring the performance of the departments.

16. Investment decisions on equipment procurement, expansion of food and beverage outlets, and so on.

17. Select suppliers for kitchen commodities

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Manage day-to-day operations of a restaurant
• Develop & Manage the Budget to ensure all costs are in line
• Ensure guest satisfaction and Customer Service Action are implemented
• Ensure seamless running of the outlet most efficiently and effectively, delivering the best service standards
• Ensure all staff are well briefed on their responsibilities per company`s standard and given constant supervision and motivation on all aspects of their work.
• Handle customers` feedback and complaints, ensuring that improvements are made accordingly
• Maximise revenue, and opportunities and minimize costs without compromising standards and customers' experience
• To ensure staff hygiene and outlet cleanliness at all times.
• To provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Responsibilities

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Degree in food service management or related field

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

To responsible, lead and manage full aspects of operation including but not limited to, operations training, manpower management, maximization of sales and minimising losses, customer care relationship management.

To responsible and administer compliance of all company’s policies, procedures, rules, regulations, systems and standard operation procedures.

Handle all service recovery cases including refund and complaints and resolve all complaints, feedback, verification and inquiries in the upmost efficient.

Ensure accuracy of stock levels, transactions and placement of orders and proper storage and maintaining of stock.

Provide all general records, data, statistics and any reports as required by the Management.

Plan and manage the work schedules of team members.

Coach, motivate and provide support to team members to create positive, productive and prosperous working environment.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Role responsible :

• Handling sales inquiries and course-related questions from clients.
• Maintaining strong client relationships, both with corporate and individual clients..
• Willing to travel overseas for meetings
• Excellent client relationship management skills
• Providing leadership, setting goals and making strategic decisions for the long term success of the business

Requriments :

• Able to comunicate in English, Chinese and Japanese
• At least 3 years relevant experience

• WFH, Flexi-Benefits
• Career Progression
• 13th month + Variable Bonus

Company: MNC Shipping Company

Location: Central (Near MRT Station)

Position: Dry Bulk Operation (Senior Executive to Manager) (Job ID: 19364)

Job Description:

➤Working as operation & coordination manager (title variable), supporting chartering PIC over all sizes (handy-panamax)
➤Following up nomination and documentation process after fixing vessels (in/out)
➤Coordinating information flow among offices (mainly among Tokyo – Manila – Singapore)
➤Proactively taking initiative in communication with other overseas offices
➤Giving initial instruction to operation PIC in other offices (mainly Tokyo or Manila)
➤Minimal trouble shooting in case of having any operational issue, discussing with GM and chartering PIC
➤Communicating with customer and/or brokers about basic commercial issues, on behalf of post-fixture and/or operation PIC(s) of other offices (just in case there is geographical/locational benefit in Singapore office)
➤Potentially taking PL monitoring role, in case of successful performance in given role
➤Other Ad-hoc duties when assigned by managements

Job Requirements:

➤Minimum Degree holder.
➤Minimum 2 years’ experience in commercial shipping field (dry bulk preferred, but other shipping field also works).
➤Proficiency in a second or third language, such as Japanese, Korean, or Mandarin, would be advantageous to speak with clients from overseas.
➤Proper level of understanding about dry bulk shipping practice.
➤Basic understanding about charter party.
➤Proficient in MS Office applications.
➤Good communication and socializing skill (both for internal and external).
➤Strong work-ethic and teamwork-oriented mindset.
➤Ownership and accountability in own role and assignment.

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for Dry Bulk Operation (Senior Executive to Manager) (Job ID: 19364)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Department: Human Resource

• Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives.
• Responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation
• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Must have experience working in government sector with more than 500 headcounts
• Foundational knowledge of EA, IR, TAFEP
• Facilitative skills to work with staff
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

Interested applicants, please feel free to reach out to us at my email address

[email protected]

EA Reg No.: R1436439 | EA Licence: 17C8713

**We regret to inform only shortlisted candidates will be notified

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Description:

• Cash Flow Management - Prepare detailed cash flow forecasts to manage liquidity and ensure adequate working capital for trade finance operations
• Working Capital and Cost Analysis - Analyse working capital efficiency and monitor the costs of trade finance instruments, providing actionable recommendations for improvement.
• Trade Transaction Profitability - Assess profitability by trade transactions or clients, producing reports that detail revenue, costs, and net margins. Manage and review complete monthly financial accounts.
• Prepare consolidation financial reports and liaise with the external auditor.
• Prepare the financial statements for the group.
• Respond to accounting-related inquiries from internal and external stakeholders.
• Perform other general accounting duties assigned to the accounting team.
• Perform any other ad hoc tasks assigned from time to time

Job Requirement:

• Bachelor's degree in accounting, finance, or a related field
• Minimum 5 years of experience in an accounting or finance role
• Knowledge of accounting principles and procedures

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Senior Warehouse Executive / Assistant Manager

• Working Location: Changi Airfreight centre
• Working hours: Mon-Fri 9am-6.30pm
• Basic Salary: S$ 3000 - 5,000

Responsibilities:
(Warehousing & Distribution)

Manage Contract/Service Parts Logistics warehouse and distribution for a multinational electronics/electrical client in Asia Pacific and Japan.

• Main point of contact for client's regional operations team
• Coordinate with internal logistics teams across Asia Pacific and Japan
• Lead meetings on business performance and operational excellence
• Implement projects and support warehouse operations using WMS, TMS, and other tools
• Build strong relationships with clients and internal stakeholders
• Analyze reports to formulate business strategies and expand business share.

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent.
• Minimum 5 years in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Key Responsibilities:

1. Team Management:Lead and manage administrative teams, ensuring tasks are performed efficiently and in a timely manner.
   Provide coaching, mentoring, and performance management for administrative staff.
   
2. Office Operations:Oversee the smooth functioning of daily office activities (e.g., office supplies, facilities management, maintenance, etc.).
   Manage office infrastructure, including arranging for repairs, upgrades, or any necessary changes.
   
3. Budget and Resource Management:Handle budget planning and control for administrative expenses.
   Procure office supplies, equipment, and services at competitive rates.
   
4. Policy and Procedure Development:Develop and implement administrative policies, systems, and procedures.
   Ensure compliance with local laws and company policies related to health, safety, and data protection.
   
5. Documentation and Reporting:Oversee the preparation and management of documents, reports, and presentations for management meetings.
   Maintain company records, filing systems, and archives in an organized manner.
   
6. Liaison and Communication:Act as the point of contact for internal and external stakeholders regarding administrative matters.
   Coordinate communication between departments, suppliers, and service providers.
   
7. Event Planning and Logistics:Organize company events, meetings, and business travel arrangements.
   Ensure logistics for conferences, workshops, and training sessions are handled smoothly.
   
8. HR Support (if applicable):Support HR in activities such as onboarding, recruitment coordination, and employee welfare initiatives.
   Maintain employee records, assist with payroll, and handle leave and attendance management.
   

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is typically required.
• Experience: At least 3-5 years of relevant administrative or office management experience is generally preferred. Experience in managing teams or departments is a plus.

Key Skills:

1. Leadership and People Management: Ability to lead, motivate, and develop a team.
2. Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment.
3. Communication Skills: Strong verbal and written communication abilities to liaise effectively with colleagues, vendors, and senior management.
4. Problem-Solving: Ability to identify issues and implement solutions quickly.
5. Proficiency with Office Tools: Strong command of Microsoft Office Suite (Excel, Word, PowerPoint), and experience with administrative software.
6. Attention to Detail: Ability to ensure that administrative processes are accurate and compliant with company policies.
7. Financial Acumen: Experience with budget management, cost control, and resource allocation.
8. Time Management: Efficiency in managing time and delegating tasks appropriately.