Key Responsibilities:

· Responsible for managing Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) functions

· Prepare AR invoices, monthly debit and credit notes .

· Generate reports for management related to payable suppliers and prepare monthly bank reconciliation and financial statements

· Check and classify account codes in receipts and payment vouchers and prepare journal entries for non-cash items using Excel

· Prepare quarterly GST submissions, monthly cash flow statements, and monitor monthly stock balance and prepare stock ledgers

· Implement and execute departmental and organisational controls and procedures

· Instruct and process all marine industry sub-contract work

· Responsible in payroll processing.

· Perform and Handle tax clearance.

· Handle work pass application, renewal and cancellation and work pass related matters including tax clearance.

· Maintain and Update Employees Files and Record in Hr system.

· Handle and Resolve queries on payroll related matter.

· Communicate with shipyard and MOM to follow and to implement new measures on foreign workers.

· Handling comprehensive work permit application, Worker Grievances and workers welfare.

Required Skills and Qualifications:

· Minimum Diploma in Accounting or Finance

· At least 4 years of experience in a similar role

· Experience in Marine, Construction or Process Industry

· Strong knowledge of accounting principles and standards

· Proficiency in Microsoft Excel and other accounting software

· Excellent attention to detail, organizational, and communication skills.

• 13th month (AWS) is provided;
• 5-day work week;
• 40 working hours/week during school days; 30 working hours/week during school holidays (flexibility will be required to ensure duties are undertaken in full);
• Enjoy paid school closure days and subsidized lunch;
• Competitive remuneration package & benefits (medical, dental, etc.);

Dulwich College (Singapore) is recruiting an Examinations Assistant to provide general administrative support to the Examinations Department in the Senior School. This is a full-time administrative role.

The main duties and responsibilities of the role are as follows:

General:

• To ensure that the campus is a safe and pleasant place for the children, in line with DCSG policies;

Supporting the role of others:

• To provide the Examination Lead with administrative support as required;

Examinations

• Work under the direction of the Examinations Lead and Assistant Head to communicate with staff, parents and students in relation to entries for all examinations.
• Provide general administrative support in relation to all examinations - preparation of student lists, candidate cards, invigilators' checklist, stationery trays, attendance registers, seating plans and exam materials etc.
• Facilitate the setup of exam venues, including the booking and setup of venues, displaying exam posters, IT/AV equipment.
• Support the Examinations Lead with the co-ordination and facilitation of Entrance examinations.
• Support the administration process and facilitation of End of Year and Mock exams - preparation of attendance registers, seating plans, collection and organization of exam papers from subject teachers.
• Support the administration process and facilitation of External examinations - entry submission, application of access arrangements and paper modifications; preparation of word processor and scribe forms amendments, late entries, withdrawals, submission of coursework and forecast grades; results and enquiries about results; certificates and re-sits.
• Support the Enquiries about Results processes for external examinations between August - October.
• Support the Examinations Lead in the receipt and logging of all external examination materials, ensuring that all examination materials are stored and secured at all times in adherence with examination boards' regulations.
• Assist in the collection, packing and couriering of Non-Examined Assessment (NEA) and completed exam scripts to examination boards.
• Invigilate exams when required.
• Lead the invigilation team.·
• Receive examination certificates from all exam boards, collate and distribute copies to Upper Senior School for students remaining in DCSG, contact leaving families for forwarding addresses and organize courier of certificates by registered post.

All other duties commensurate with the post.

The successful candidate will have:

• A minimum of two years’ experience working in an administrative role which is customer-facing;
• Experience of managing projects;
• Experience working independently with little supervision, excellent communication and interpersonal skills;
• Effective organizational skills, including the ability to prioritise workload and multi-task;
• Excellent customer service skills and the ability to deal politely and effectively with parents, students, and visitors to the College;
• Fluency in both spoken and written English;
• Ability to communicate effectively with children;
• Reliable, responsible, detail-oriented and flexible;
• An understanding of the requirements for handling confidential and sensitive information
• A motivated self-starter who is able to use their own initiative;
• Excellent computer skills, including the proficient use of Microsoft Office to complete tasks.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to terms and conditions of service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028

Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Others or equivalent.

Required language(s): Preferably English and Mandarin spoken.

At least 6 Year(s) of working experience in the related field is required for this position.

Preferably specialist in Engineering - Electrical or equivalent.

Must have knowledge in Instruments and Electrical System for Process Control Environment

Knowledge and understanding of SCADA, DCS System, PLC, Instrumentation, Field Devices.

Job Scope:

1) Maintenance of Field Instruments for multiple Process Plants

2) Troubleshooting and problem solving for field Instruments

3) Calibration and commissioning of field Instruments

4) Electrical equipment troubleshooting and general maintenance for the process plant

Job Description

• Overall responsible for budget estimates on tenders, and quotations
• Analyse schedule of rates
• Draft preliminaries and trade preambles
• Review technical specifications prepared by technical team/clients/consultants
• Review cost analyses, outline and detailed approximate cost estimates
• Analyse cost plans and detailed budgeting
• Review cost-in-use studies and life-cycle costing of installation &/or components
• Review Cash flow projections, cost checking processes, cost reports
• Advise on payment regimes

Requirements for Position

• Knowledge of building and construction
• Excellent attention to details
• Independent, analytical, meticulous, organized and possess a positive working attitude.
• Good leadership and communications skills
• Independent and curious

Qualifications and Experience

• Education: Diploma/ Degree in QS, Building Management or equivalent
• Experience: At least 3-5 years of proven experience in a similar position

Job Description

The Spa Therapist - Manager is responsible for delivering top-notch spa services while overseeing daily operations and ensuring sales targets are met. This role requires a seasoned professional with hands-on therapeutic experience and proven leadership and management skills.

• Provide professional body and foot massage therapies according to spa standards, ensuring each client enjoys a relaxing, high-quality experience.
• Interact with clients professionally, addressing queries and concerns efficiently to maintain a warm, welcoming environment.
• Train and supervise therapists and front desk staff to uphold high service standards and efficient operations.
• Drive sales to achieve branch targets, organize team schedules, and manage spa inventory and supplies.
• Utilize strong HR networking to recruit and onboard new staff, including therapists and front desk personnel.
• Lead and implement marketing strategies, leveraging digital and social media to enhance client engagement and branch visibility.
• Maintain clear communication with management, provide updates, and work closely with the Director to support branch expansion.
• Proven full-time experience as a spa therapist and front desk receptionist, with a strong record of achieving sales targets.
• Able to work weekends and public holidays.
• Positive, cheerful, and customer-oriented
• Strong communication skills to liaise effectively with clients, team members, and management
• Organized, detail-oriented, and driven to meet and exceed branch goals

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job Summary:

The Operational Manager is responsible for overseeing the day-to-day operations of

Hillmor D Cuisine, ensuring smooth functioning and high-quality customer service. This

role involves managing staff, inventory, and finances, as well as ensuring compliance

with health and safety regulations. The Operational Manager will play a key role in

improving efficiency and maintaining a welcoming, clean, and vibrant environment for

both customers and employees.

Responsibilities:

1. Manage and oversee all aspects of daily operations, including staff scheduling,

inventory control, equipment maintenance, and vendor relations.

2. Hire, train, supervise, and develop staff to deliver excellent customer service.

Conduct regular performance evaluations and provide feedback. Address staffing

needs, including disciplinary actions if required.

3. Maintain high levels of customer satisfaction by ensuring timely, courteous, and

efficient service. Handle customer complaints and resolve issues swiftly.

4. Monitor and manage daily sales, budgets, and expenses. Oversee cash handling,

prepare financial reports, and ensure accurate record-keeping. Identify areas for

cost reduction and operational efficiency.

5. Monitor stock levels and order supplies as necessary, ensuring that products are

fresh and available. Work with suppliers to negotiate pricing and contracts.

6. Ensure the coffee house complies with all local health and safety regulations.

Maintain cleanliness and sanitation of the facility at all times. Conduct regular

health and safety checks.

7. Work with the marketing team to execute promotional campaigns, loyalty

programs, and community engagement initiatives. Analyse customer feedback to

improve the overall experience.

8. Ensure consistent quality in coffee preparation, food presentation, and overall

service. Monitor standards and work closely with baristas and kitchen staff to

maintain quality.

9. Handle any operational challenges that arise, such as staffing issues, equipment

breakdowns, or unexpected customer demands, with professionalism and

efficiency.

Qualifications:

1. Proven experience in a managerial or supervisory role, preferably in a café,

restaurant, or hospitality environment.

2. Strong leadership and team management skills.

3. Excellent customer service skills and the ability to resolve conflicts professionally.

4. Knowledge of health and safety regulations within the food and beverage

industry.

5. Proficiency in financial management, including budgeting and inventory control.

6. Ability to multitask and work in a fast-paced environment.

7. Strong organisational skills and attention to detail.

8. Passion for coffee and food service, with a focus on delivering high-quality

products.

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job Description:

• To manage and negotiate pricing, commercial terms with local and overseas suppliers and recommend the most competitive suppliers and subcon.
• With experience in Import-export related transactions affairs.
• Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations.
• Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods.
• Review specifications and ensure materials ordered meet proper quality standard and comply to contract specifications.
• Maintain and update list of approved suppliers and their qualifications, delivery times, and potential future development.
• Lead and oversees the procurement team to achieve departmental objectives and professional and career growth of staff.
• Facilitate effective communication between procurement team, internal stakeholders and vendors, to ensure smooth procurement operations.
• Perform other duties as assigned.

Job Requirements

• Degree in Supply Chain Management, Procurement, Quantity Surveying, Business, Engineering, or a related field.
• A minimum of 7 years of relevant experience, preferably in a Procurement Department within the Construction industry.
• Required language(s): English & Mandarin (to handle queries and feedbacks from English & Mandarin speaking associates, clients and customers).
• Capable of working independently with strong negotiation skills.
• Detail-oriented, analytical, and possesses excellent problem-solving abilities. Excellent team member, proactive in managing issues and possess sense of responsibility and ownership in his/her work and results.
• Able to work 6 working days on Site.

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

You will be required to:

• Perform pre-flight operations and post-flight operations on all training devices and complete the necessary documentation.
• Perform all preventive maintenance works and corrective maintenance works on all training devices as assigned.
• Respond to customers' training needs in a courteous and timely manner to ensure that the required reliability and availability of all training devices are met consistently.
• Adhere to AST’s quality standards.
• Assist in diagnosis on all training devices to isolate mechanical or electrical faults and repair faulty components where possible.
• Assist in the modification and upgrading of simulators training devices and related system components, devices, hardware, and software.
• Assist in running Qualification Test Guides.
• Perform logistical/administrative duties as demanded, including updating of technical documentation or logistical information.
• Perform housekeeping functions to maintain the simulator, training devices and related components.
• Make spare parts requests, shipping and receiving of parts and components.
• Assist and participate in national aviation authorities’ evaluations.
• Perform task to support our team as required.

You would ideally possess:

• Diploma or University bachelor’s degree in an engineering field (Aviation, Electronics, Automation, Mechanical etc).
• 1 to 2 years of relevant experience.
• Ability to work in a dynamic environment on a 12 Hour rotating shift (Day/Night) roster.
• Ability to read technical drawings and schematics of electronics, electrical and mechanical systems.
• Analytical thinking, with a high level of responsibility and ownership.
• Ability to work independently as well as in a team and have a result-oriented mindset.
• Experience in using and repairing PLC, electronics and computer equipment is advantageous.
• Experience in working with simulators or a similar field is advantageous.
• Ability to commence work immediately or within short notice is preferred.
• Entry Level is welcomed.
• Able to work 12 hours shift.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The Core Custody Product team focuses on developing custody products for the Custody business lines, bother Hub and Domestic. Citi provides settlement, custody and asset servicing solutions to investor clients through a global network of sub custodians. The domestic business provides clearing, settlement, custody & asset servicing to global financial institutions through a proprietary branch network spanning Asia, EMEA and the Americas.

The Core Custody Product team are seeking a strong Product Development leader in the APAC region who can work within the asset servicing team ensuring it meets its goals of supporting both custody businesses by focusing on the development of Asset Servicing capabilities globally.

The individual will work with the Core Custody Asset Servicing Product team and support, manage, and drive the team with specific focus on the APAC region. Working closely with business, legal, risk and operational partners’ for Custody in identifying and implementing product changers/enhancements in line with business, regulatory and market mandatory requirements. Actively participate in Industry forums to ensure that Citi is kept abreast of market changes and that Citi views are represented.

Responsibilities:

• Help drive the Core Custody Asset Servicing team to ensure it meets its goals as agreed with the Custody business
• Agree product development priorities as part of the annual plan with Custody business owners
• Understand, communicate and implement global product strategies with primary focus on product extensions
• Work closely with global asset servicing re platforming project team to ensure platform is developed and rolled out in line with business requirements
• Help define new product scope
• Work closely with operations and technology to create detailed Business Requirements Documentation defining core product functionality based on client demand, market/regulatory requirement or long-term strategic objectives
• Ensure products developed and implemented in line with business requirements
• Work with other internal partners (risk, legal, compliance etc) to ensure all new product developments meet internal business approval requirements
• Act as senior point of escalation for the Custody businesses for all product related issues
• Support relationship and sales teams acting as product expert when discussing new opportunities with clients
• Support the implementation of "pilot" clients where required, ensuring documented processes and procedures are in place
• Keep abreast of market trends and client needs working closely with clients and coverage organisations.
• Review and influence/lobby local markets to follow industry standards re transparency and key data elements. Ensure Citi platforms are able to support and complement said enhancements
• Participate in relevant industry governing bodies

.

​Qualifications:

• 10 years of relevant experience
• Strong securities background with specific focus on asset servicing
• Proven client facing experience beneficial
• Background in operational processes, technology platforms and front office activities
• Ability to analyse different processes and identify inherent risks
• Good inter-personal and communications skills
• Both a strong team player plus self starter
• Creative and resourceful problem solving
• Proven project management and implementation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree is Good To have

Job Title: Front of House Assistant / Managerr (ID4623)
Location: Near Bencoolen MRT
Working Hours: 6 days 10 hours per day
Salary: $2800-$3200

Key Responsibilities:
• Lead the front-of-house team to provide a warm, welcoming, and memorable experience for all guests.
• Recruit, train, and manage a dynamic front-of-house team, including servers, hosts, bartenders, and support staff.
• Set and maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
• Oversee the reservation system and seating arrangements to optimize table turnover and guest satisfaction.
• Foster clear and effective communication between front-of-house and back-of-house teams to ensure smooth operations.
• Handle guest inquiries, feedback, and concerns with professionalism and a commitment to resolving issues swiftly.
• Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
• Ensure consistency in food and beverage presentation and service quality.
• Create and manage staff schedules to meet operational needs and labor cost goals.
• Monitor inventory levels of front-of-house supplies, including glassware, linens, and service equipment.
• Implement strategies to enhance guest satisfaction and maximize revenue through upselling and suggestive selling techniques.
• Continuously train and develop front-of-house staff to enhance their skills and elevate the guest experience.
• Skillfully manage POS systems, cashless devices, and delivery platform devices.
• Accurately tally sales and cash at the close of each day.

Requirements:
• Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years
• Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale (POS) systems and restaurant management software.

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Responsibilities:

• Manage, oversee daily operation and ensure compliance to operations standards and procedures
• Responsible for the scheduling of work and the appropriate allocation of duties to staff
• Manage and maintain operational records which include inventory, sales and cash on hand reports
• Supervise and direct staff to guarantee customer satisfaction in regards to quality, sanitation and service
• Ensure consistent high quality of customer service
• Maintain professional image, including cleanliness, proper uniforms, and appearance standards
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Ensure smooth day to day operations

Requirements:

• Minimum 2 years of relevant experience
• Possess strong interpersonal skill, positive attitude, pleasant personality, and social intelligence
• Strong leadership skills, highly organised and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Excellent oral and written communication skills

Responsibilities:

• Oversee organization’s office services, facility services & facility improvement initiatives
• Supervise & motivate office, facility and outsource in-house facility service teams to ensure daily office, facility and building operations are carried out seamlessly
• Formulate substantiable administrative and facility management strategies, policies and procedures to devise ways in streamlining work processes and reduce cost
• Manage change management and rollout facility optimization initiatives in the office layout and building facility
• Manage premises-based property protection insurance programmes and project bidding insurance programmes
• Manage admin and facilitybudgets and monitor relevant common and dept expensesto meet Company’s budget policy and guidelines
• Ensure strictly compliance on EHS and other stipulated statutory regulations for the running of building services and facility operations
• Manage tenant services related to office services, building services and facility maintenance
• Keep abreast on the latest cost-effective solutions and implement best practices on office, building maintenance and facility improvement projects
• Source and oversee office/facility contracts and supervise service providers for building services such as catering, cleaning & security services
• Plan and implement premises-wide facility maintenance programmes and improvement projects
• Implement corporate facility management improvement programmes in all country offices

Requirements:

• Degree in Facilities Management/Business Administration
• Minimum 8 years of relevant experience in facility management, office administration, or a related field
• Experience in a supervisory or managerial role is preferred, demonstrating leadership and team management capabilities
• Strong leadership and team management abilities
• Knowledge of facility management best practices and regulations
• Experience in budget management and cost control
• Ability to implement change and manage projects effectively
• Strong communication and interpersonal skills
• Preferably someone with some of these certifications - Certified Facility Manager (CFM), Facility Management Professional (FMP), Project Management Professional (PMP), Occupational Health and Safety certification

Responsibilities:

• End to end stakeholders management

• Manage customer support after the conclusion of the contract

• Responsible of transparent and traceable billing of contracted services

• Single point of contact for all issues and requests with regard to steering, planning and controlling the services to be provided by T-Systems

• Manage continuous improvement of interaction with regard to Customer-to-Customer processes

• Accountable for projects and major orders or services, i.e. more complex services which are not in the scope of regular operation

• Coordinate external suppliers (subcontractors)

• Establish a coordinated and timely service reporting, conducting service reviews and controlling service levels

• Implement changes in line with the contractual stipulations and in cooperation with the units involved

• Propose measures for continuous improvement of service performance

• Identify opportunities and topics in areas where T-Systems has profound experience and is capable of contributing to the customer’s added value beyond the contractually agreed scope of services

• Coordinate operational and strategic targets with the customer.

• Single point of contact to the customer for all non-contractual and non-commercial items including relevant liquidated damages

• Plan, organize and leads regular progress meeting

• Close cooperation with Operation Manager to provide service operations maintained to contractual service level requirements

• Adherence to accreditations / certifications as required, including but not limited to ISO 20000 and ISO 27001

• Driving continuous improvement within the services provided which are evidenced through customer satisfaction ratings

• Driving innovation in Service Operations to improve quality of service and cost efficiency

• Provide ‘Out of Hours’ management escalation for severe business impacting issues

• Ensure conformance to T-Systems’ and the local/global security policy in close cooperation with Customer Security Manager

General Requirements:

• Planning and control of existing revenue and of service delivery in time / quality / costs

• Contract implementation in commercial systems as well as initial and formal ordering

• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)

• Quality monitoring at the contract level

• Ensuring agreed terms of delivery and services

• Project management of small to medium customer deliverables

• General knowledge of IT Infrastructure, Cloud Concepts and Digital Transformation

Communications / Reports

• Regular communications with customers for delivery and services within the contractual framework. Face to Face, virtual, email and telephone based.

• Contact person for the customer for commercial matters within the contractual framework in coordination with the account teams

• Handling of customer complaints and escalations within the framework of the complaint management process

• Conduct customer service reviews and track derived measures and activities

• Regular communications with Operations and Sales for performance and quality

• Providing the agreed invoicing data

• Tracking invoice payment

• Customer reporting / SLA monitoring according to customer requirements, management reporting (technical and SLA)

• Ensuring high customer satisfaction – including measurement process

Sales Process

• Driving the up-selling and cross-selling sales process within the account

• End-to-end ownership of the sales to delivery process (feasibility, time, quality, budget)

Financials

• Responsibility for revenue, expenditure, gross profit and complete invoicing

• Responsibility for budgeting and forecasting revenue, gross profit of contracts (existing business) in coordination with account team

• Ensuring capacity management to secure the required Service line tasks

• Responsibility for contract management and controlling (internal and external)

Language Proficiency

• Able to speak and write fluently in Japanese and English (for Japanese speaking customers)

Who are we?

NEP Singapore, part of the NEP Group, privately owned international production company, is a trusted partner, committed to the highest quality broadcasting solutions. We are the market leader in broadcast engineering of a wide array of professional sports. A renowned supplier of leading-edge technologies for multi-platform programs, we provide facilities and crew for premiere international events around the world.

Purpose of this position: To plan and manage the inventory and allocation of equipment to ensure maximum resource utilization.

Essential Duties/ Responsibilities:

• Communicate with your team to understand status of equipment planning for each project.
• Support your team by preparing a draft packing list according to Engineering equipment breakdown list prepared by Technical Managers.
• Understand equipment which are away and supposed to be part of the packing list once arrive back to the base and track them to ensure tested and prepared.
• Follow up with engineering and warehouse teams to update the serial numbers of requirement in the packing list as they prepare.
• Keep the packing list updated for any changes required by client or technical manager.
• Share the final packing list Logistics team to ensure they have the completed and final version of packing list for their communication with external (i.e. Shipping agent or clients) and preparation of shipping documents.
• Work closely with the warehouse team with quality control process by random cross checking prepared equipment against the final packing list before departure of the shipment.
• Archive the final packing lists signed by the shipping agent at the time of equipment collection.
• Support your team with for maintaining inventory by recording SNs of newly purchased CAPEX and removal of written-off CAPEX.
• Labeling the equipment/parts according to company’s standards
• Assist in Physical Inventory Process

Core Attributes and Functional Competencies

• Minimum 3 years experience in materials planning or inventory management is essential.
• Effective Interpersonal skills.
• Ability to plan and organise work tasks in a systematic way.
• Ability to guide junior level staff to perform their role.
• Composed and ability to manage work activities under a fast-paced environment.
• Demonstrate flexibility in work arrangement and ability to prioritise.
• Competent and being able to manage at least two (2) areas of job knowledge with grasp of the various broadcasting equipment / components.
• Meticulous and eye for details
• Proficient in Excel Skills

Responsibilities

• Must be able to handle Full Set of Accounts independently for 3 companies
• Handle accounts receivable and issue invoices timely
• Perform day-to-day accounting activities, maintain records & data entry
• Perform month-end closing
• Perform monthly bank reconciliations and monthly/annual stock count
• Compile and analyse financial information for Manager review
• GST preparation & submission
• Familiar with the use of AutoCount system
• Any ad-hoc duties as assigned from time to time

Job Requirements

• Diploma or degree in Finance or Accounting
• Minimum of 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• High degree of accuracy and attention to details with an analytical acumen
• Independent, well organized, have an open mindset and a strong team player

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.

Job Description

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Have good experience in writing programs for flow control with motors, DIOs, and TCP/IP or RS232 communication in some machines.
• Have the experience to plan and design all flow control, Interlock, and data process by the database system.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, multi-thread, maintenance, and repair.
• Intermediate level of Windows OS, including installation, systems administration, and troubleshooting.
• Intermediate level with one or more general-purpose programming languages including but not limited to C/C++ and C#.
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.

Job Responsibilities

• Prepare detailed cost estimates for construction projects, covering materials, labor, equipment, and overheads.
• Develop and monitor project budgets to ensure costs remain within the approved limits.
• Lead the preparation of tender documents, including bills of quantities, specifications, and contracts.
• Analyze bids from contractors and suppliers, providing recommendations based on value, quality, and cost-effectiveness.
• Negotiate terms with contractors, suppliers, and subcontractors.
• Oversee contract preparation and administration, ensuring all contractual obligations are clearly defined and met.
• Manage contract variations and adjustments to accommodate design changes or unforeseen circumstances.
• Ensure that projects comply with the contractual terms and conditions.
• Conduct interim valuations of work completed by contractors to facilitate progress payments.
• Evaluate and certify contractor and supplier invoices to ensure accuracy before payment approval.
• Prepare final accounts and settlements at the end of the project.
• Work closely with project managers and engineers to determine the impact of changes on project budgets and timelines.
• Lead the resolution of contractual disputes, including claims related to cost overruns, delays, or other issues.
• Negotiate settlements with contractors or subcontractors, representing the client’s best interests.
• Lead and manage junior quantity surveyors and other members of the cost management team.
• Provide guidance, training, and support to team members to enhance their skills and performance.

Job Requirements

• Diploma or Degree in Quantity Surveying/Building or equivalent.
• Minimum of 5 years of experience in the building construction industry in Singapore, preferably with a Main Contractor.
• Experience in HDB Tender/Project is an advantage but not compulsory.
• Experienced in tendering for projects.
• Proficient computer skills, including advanced proficiency in Excel.
• Skilled in project management software.