We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. 

Digify is used in 138 countries today. We have more than 500,000 users worldwide. 

The Role

As Product Manager, you’ll take charge of product planning and execution. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. You’ll also ensure that the product supports the company’s overall strategy and objectives.

What You’ll Be Doing

• Gain a deep understanding of the customer persona. This will help you identify and fill product gaps, generate new ideas that grow market share, and improve the customer experience.
• Proactively engage with customers to solicit feedback on company products and services
• Develop a clear product strategy and vision, and generate strong buy-in internally and externally
• Translate product strategy into clear design and requirements
• Collaborate closely with the Product design team to develop prototypes
• Collaborate closely with Engineering teams to deliver with quick time-to-market and optimal resources
• Scope and prioritize activities based on business and customer impact
• Drive product feature launches to ensure high usage in collaboration with the Marketing team and key stakeholders
• Capture, measure, and analyze product data and other feature indicators, in order to make the appropriate adjustments to product strategy

• Strong communication and collaboration skills
• At least 3 years of proven work experience in product management
• Proven ability to develop product strategies
• Strong technical background with clear understanding and/or hands-on experience in software development and web technologies, in order to clearly understand what can and cannot be done
• Strong problem solving skills
• An MS/BS degree in Computer Science, Engineering or equivalent is preferred

Learn more about Digify by visiting our website.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Description

• Sales optimation with existing and new retailers all over Singapore
• Manage a team of Field Merchandiser to service and merchandise retail stores.
• Build and maintain strong partnership with retailers
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities and collaborate within sales teams to ensure growth attainment
• Establishing strong partnerships with channel partners, in order to achieve business objectives and sales target.

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager in wholesaling products to General and Modern Trade such as Hyper-market, Supermarket, Pharmacy, Convenient Stores.
• Ability to manage a team of staff to service existing and new retailers to carry company's products.
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in an wholesale set-up will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail, wholesales, e-commerce
• Building strong rapport with retailer and key accounts

People who enjoy challenges

Key Responsibilities:

• Monitor and update the portfolio of bonds and REITS such as prices, returns, issuer’s performance
• Monitor economic, industry and financial market trends
• Assist to manage surplus cash and short-term investments within delegated authority
• Assist in report preparation to Investment Committee
• Provide admin support to Finance Director and/or Investment Manager
• Ensure accurate accounting entries and transactions
• Assist in treasury functions including monitoring Fixed Deposits portfolio
• Liaise with banks on all investment related, treasury and cash related matters
• Any other duties as assigned

Job Holder Requirements:

• Qualification:Minimum Degree/ Diploma in Accountancy or related
  
• ExperienceMinimum 3 years of relevant experience in accounting
  Minimum 2 years of corporate treasury/finance position
  
• Other Knowledge / Skills / Attributes:Treasury and investment experience is an advantage
  Good interpersonal and oral skills in English and Chinese.
  Organised and meticulous.
  Committed team player with excellent communication skills, has initiative and good work ethics.
  Good analytical and problem‐solving skills.
  Proficiency with Microsoft Word and Excel [ especially on advanced excel, Power Pivot & VBA, power BI etc.]
  

We are seeking an experienced and dynamic individual to join our team as the Risk Senior Manager for Asia. The successful candidate will be responsible for managing the risk functions across Asia, overseeing risk identification, assessment, and mitigation efforts to safeguard the stability and integrity of the organisation's operations in the region. 
This role requires a seasoned professional with a deep understanding of regional market dynamics, regulatory requirements, and industry best practices.

Your mission

As the regional risk manager you will be responsible for:

• Be a critical partner to the APAC Head of Risk in developing and executing a global risk management strategy tailored to the Asia region.

• Provide strategic leadership and guidance to regional risk management teams, ensuring consistent application of risk management methodologies, policies and procedures across all Asia operations.

• Conduct regular risk assessments and stress tests to identify and evaluate risks specific to the Asia region, including Operational, Tech, compliance, financial, financial crime and strategic risks.

• Work closely with product teams to value add on risk insights into product changes, new product and market launch, open issues and horizon risks relevant to the region. 

• Monitor and analyse regional market trends, product risks, incidents, regulatory developments, and emerging risk factors to assess their impact on the organisation's risk profile and recommend appropriate risk mitigation strategies.

• Oversee the implementation of risk management tools and systems in the Asia region, leveraging technology and data analytics to enhance risk monitoring, reporting, and decision-making processes.

• Work collaboratively with business units and functions to design and implement effective risk mitigation strategies, controls and action plans. Monitor the effectiveness of controls and recommend enhancements as necessary. 

• Provide timely and accurate risk reports and updates to senior management and the board of directors, highlighting key risk exposures, trends, and emerging risks in the Asia region.

• Develop and maintain effective relationships with regional regulators, industry peers, and other external stakeholders to stay abreast of regulatory developments, industry trends, and best practices in risk management.

• Work in partnership with APAC Head of Risk to recruit, develop, and retain a high-performing team of risk professionals, Provide Leadership and mentorship and coaching to foster a culture of risk awareness, accountability and continuous improvement.

Get to know our Team:

We’re a high-performing team of passionate, fun-loving, and hardworking individuals with varied backgrounds who come together to support a common mission: enable Grab to deliver faster, better, and more efficiently with each and every roll out.

Largely based in Singapore, our team members are spread across various countries managing multiple initiatives to deliver features that touch the everyday lives of millions of customers across southeast asia through Grab.

Get to know the Role:

• Manage a variety of complex, cross-functional programs and lead all aspects of assigned program delivery. 
• As a TPM, you will be working with a team focusing on building Infrastructure, platforms, and technologies for various Grab internal teams whose mission is to build products that impact the lives of millions of passengers, drivers, and merchants every day.
• Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech Managers and Tech leaders.
• Define how to drive these programs and continuously find ways of improving this process in a data-driven manner. 
• Embrace Grab’s culture and principles and promote an environment which embodies Grab’s Principle and Values.

The day-to-day activities:

• General project and program management - define and drive project timelines, milestones, track & report progress, resolve impediments.
• Quarterly roadmap planning and prioritization.
• Deliver programs that span across multiple cross-functional Engineering teams.
• Continuously find ways to help teams and the organization improve how it delivers.
• Facilitate Technical whiteboard sessions to troubleshoot project implementation details and remove blockers for the team.

Our talented consultants enable our Financial Services Industry (FSI) Business Unit to deliver a myriad of business transformation solutions to our clients. The FSI Business Unit has led and managed projects for top-tier, global clients ranging from strategy, target operating model design, regulatory governance and remediation to technology transformation, program & project management, and business analysis. We have experience providing these solutions to clients within their Sales & Trading, Risk Management, Finance, Treasury, and Operations & Technology functions. 

Our Sia Village makes an immediate impact for our firm and clients. At all levels and varying scales, our consultants execute upon client delivery, business development, business expertise, team collaboration and leadership. We support your professional development and career growth through on-the-job training, internal trainings & learning pathways, in addition to opportunities to ideate, build, promote and deploy best-in-class and convincing IP/Solutions that bring a distinctive added value to our customers. Through our firm’s career pathways and collaborative global teams, you will have the opportunity to learn, grow, and develop as a consulting professional.  

Responsibilities 

Consulting Skills  

• Client delivery as part of an on-site or remote project team, able to define the framework and structure of deliverables, carrying out the production of complex deliverables 
• Manage the work, activities, and timelines of work for both them and their team, identifies priorities and workflows for interested parties 
• Utilizing a higher-level understanding of methodological concepts, coaches teammates in preparing client deliverables utilizing tools like PowerPoint, Excel, Access, MS Project and Visio, designing key deliverables for projects and supporting other consultants in the production of their deliverables   
• Present complex ideas, critical points and decisions required to team members and client contacts, including middle and top management  
• Perform simple and complex research and business analysis to solve for customer business challenges/issues to present unique, tailored solutions utilizing both quantitative and qualitative data  
• Manages internal team by promoting teamwork, motivate and help consultants to improve 
• Demonstrate credibility and legitimacy with client, capable of challenging client approaches and provide new directions, allowing the customer to evolve and deepens relationship 
• Defines the project framework and organization, managing one or different projects at a time, guarantees the follow-up of these assignments  
• Provide status reporting of progress, dependencies, issues, risks, and overall program health  
• Responsible for the work streams of a complex project and takes the lead on simple projects  
• Maintain program sites as a repository for all project information 

Business Expertise Skills 

• Support practice, thought leadership, and people development activities firmwide 
• Maintains a deep understanding of business concepts, issues and challenges and key knowledge to master a business expertise  
• Cultivate knowledge related to a specific business challenge, issue, or deepen understanding within a sector and function domain 
• Contribute to the development of new solutions in own areas of expertise 
• Takes a leading role within internal firm knowledge-share activities and organizations, ensuring complete knowledge and competency transfer to other consultants 
• Design and implement business changes that drive transformation, functionality, and performance 
• Partner with our clients to help them develop high performance solutions to advance their operational performance industry standing 

Business Development Skills 

• Write business proposals and presentations autonomously  
• Detect, trace, and qualify business opportunities  
• Relay information relevant to new business activities and prospects to manager, team, and business unit/line leaders 

People Management Skills 

• Supervise a project team internally and on client assignment 
• Embody the firm’s values of excellence, entrepreneurship, innovation, teamwork, care and support, and employee wellbeing into their management style 

We are seeking a new Project Manager , you will be the interface between project ownership and delivery. You are required to act as a point of contact between the Client’s representative , and Space Matrix, ensuring the desired project objectives are delivered.

In Brief

• You will be responsible for adhering to an appropriate and effective project management framework for corporate interior fit-out projects.
• You will support in defining and implementing criteria for control and management of the project.
• You will manage the design and site delivery team’s performance of delegated responsibilities
• You will adhere to the project budget including risk allowance. monitor and control changes/variations,
• You will coordinate and foster teamwork between all project stakeholders.
• You will be responsible for supporting in coordination with vendors through the completion of the project.
• Prepare formal reporting on project progress for the client and Company

• You are a project management professional with minimum 5 years of experience in the building construction industry.

• You have a diploma or degree in project management/ construction management or a related discipline.
• You have the knowledge of individual trades and subcontractors relevant to interior fit-outs
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Our Vision is to be the world's leading verifier of authenticity through Science and Data Science. 

Be part of a New Zealand success story. Oritain was founded and is still headquartered in Dunedin. We’re now global, with additional hubs in Auckland, London, Washington, DC, Sydney, and Zug. 

Our unique solution provides data insights and scientific traceability that help some of the biggest brands in the world understand more about where their products originate from. It helps build trust and integrity within their supply chains while reducing the impact on the environment and society by tackling issues such as deforestation and modern slavery in supply chains. We are an innovative data company with big global ambition, and we need people who share our passion for being commercially successful and creating a powerful positive impact. 

As a result of our continued growth, we're looking for a Senior Enterprise Account Executive for the Asia region to join our team based in our new offices in Singapore. Reporting to the Regional VP, you will be responsible for all new client acquisition sales in a designated geographical, market segment, or named target account territory. This is a fantastic opportunity to flex your sales skills to sell a truly unique and purposeful solution to retail brands, Apparel and Textile manufacturers, articulating our solution to senior stakeholders to show how we can maintain their brand integrity, bulletproof their supply chain, and ensure they meet their ESG goals.  

What you'll be doing:

•  Identifying new opportunities and selling Oritain’s products & services to prospective clients through territory mapping and account planning.
• Proactively engaging with senior stakeholders to understand their personas, roles, business problems, and challenges and present our value proposition to win and close new business. Typical personas that we work with are the Chief Sustainability officer and chief/heads of Supply Chain, Quality and Sustainability teams.
• Build and maintain a strong pipeline of opportunities to meet and exceed your quarterly and annual quota for net new business for Oritain.
• Attend conferences, join associations as required, and network with peers and connections to generate valuable business connections.
• Ensuring the timely management of the prospective client’s experience during the sales process to move the sales opportunity through the sales funnel.
• Maintain meticulous records and sales forecasting in our CRM, updating all relevant sales opportunities to Oritain management.
• Meeting your targets and Key Performance Indicators (KPIs) for activity levels, prospecting, and pipeline development to achieve/exceed your sales quotas. 

About you 

• You're a sales hunter and know how and where to uncover business opportunities and prospects; you understand the importance of proactive planning and activity.
• Collaboration is key. You understand the importance of working as a team and know when and who to engage throughout the sales process. Your clients and colleagues see you as a trusted advisor.
• You’re coachable and always looking to learn and grow.
• You're a natural networker and relationship builder with a proven track record of engaging with key stakeholders across all levels of an organisation.
• You’re resourceful and able to manage and navigate complex sales processes across large, matrixed businesses.
• You're a closer; your track record of success throughout your sales career is a testament to that.
• You have a high EQ - you're self-aware, motivated, empathetic, and driven.

• At least 7+ years of Enterprise sales experience selling complex solutions (SaaS, DaaS, PaaS to multiple stakeholders across large Enterprise accounts - ideally Fashion Retailers/Manufacturers
• It would be highly advantageous to have some understanding of supply chain processes, ESG/Sustainability initiatives, and challenges.
• Experienced in leveraging of sales methodologies such as MEDDPIC, Miller Heiman, Value/Challenger selling, or similar.
• A track record of meeting/exceeding sales quotas of $1m+ and winning business in net new accounts -
• Data-driven - able to understand and articulate how analysis and information can support client decision-making.
• This role is customer-facing, so you will be required to travel to our customers, and potentially internationally, for events/company meetings. (approximately 40%)
• Excellent communication skills and a good understanding of MS Office solutions and SalesForce CRM.
• PLEASE NOTE - We can only offer this role to Singaporean nationals or PR holders, as we cannot offer sponsorship for these positions.

The candidate must have 10+ years working experience in the following areas: -

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP) simulations.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write SQL queries

• Understand business function and analyze users’ requirements, make a clear scope of project, requirement and build consensus with users
• Lead in analysis and scoping of data sourcing and functional requirements/ enhancements, functional/application design, functional specifications, discuss and obtain users agreements
• Preparation of Functional, Non-Functional & other documents required in compliance to SDM and procure sign off from Users
• Prepare SIT test schedule and develop test cases and conduct SIT testing
• Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing
• To ensure the design & build is in line with the standard and all deviations are clearly articulated and agreed. The scope should be from sourcing from upstream till the final report generation
• Review the code to ensure it does not break / Lead to performance issue
• Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.)

Key Responsibilities:

• Develop project scopes, budgets, schedules, and timelines.
• Manage project resources, including labor, materials, and equipment.
• Foster a positive and productive work environment.
• Identify and mitigate risks and challenges throughout the project lifecycle.
• Address and resolve any issues or concerns that arise during or after project completion.
• Ensure all projects adhere to company policies, safety standards, and legal requirements.

Qualifications:

• Strong knowledge of construction methods, materials, and legal regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.

Rapsodo Inc. is a sports technology and analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping golfers of all abilities optimize their launch conditions, to allowing MLB pitchers to increase the efficiency on their pitches. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments. 

The Role: 

As Rapsodo continues its international growth, we seek a Senior Mechanical Engineer with a passion for collaborating and relentless pursuit of creating best-in-class, unforgettable products. Your unwavering focus on the user, dedication to collaboration and innovation will define our bleeding-edge and accessible sports technology, elevating athletes and aspirants to achieve their utmost potential.

Joining our innovative and dynamic team means actively contributing to the realization and expansion of new products and categories. You will operate both independently and within a collaborative engineering environment, proactively identifying and mitigating technical risks to ensure the timely and to-cost delivery of top-quality products. From conceptualization to mass production, you will craft products with intricate technical specifications, ensuring they surpass rigorous validation stages.

Roles & Responsibilities:

•      Design robustly engineered products suitable for mass production and assembly.

•      Develop engineering specifications and requirements; develop solutions to achieve and exceed expectations of marketing and customer requirements.

•      Manage risks associated with the delivery of projects and maintain suitable backup options.

•      Test and verify your design to meet all functionality, reliability, serviceability, customer, and regulatory requirements.

•      Assist the organization in maintaining system quality throughout the product lifecycle.

•      Expected to work with cross disciplines, functional and geographical teams.

Portfolio Requirement:

·       Please provide portfolio of projects with application.

Other Requirements:

•      Bachelor's degree in Mechanical Engineering, Industrial Design or related field of study. Relevant master's degree is added advantage.

•      5 years relevant experience in case parts and/or mechanism design. Preferred experience in consumer electronics type products.

•      An Understanding of injection moulding, die casting and common manufacturing techniques and finishes.

•      Ability to work independently or on a team, with minimal supervision, in a fast-paced and demanding environment.

•      Ability to interface with all levels in hardware/firmware/software development and test organisations.

•      A creative and considered approach to problem solving, following clear design processes with pragmatic approach to balance cost and value.

•      Experience to verify performance through empirical testing as well as analytical models. Strong problem-solving skills.

•      Expert in system integration for multiple product development cycles in an R&D environment.

•      Excellent prototyping skills.

• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees 
• Led a team of engineering and maintenance specialists responsible for all engineering operations such as troubleshooting operation, repair, built-up, and maintenance of mechanical, electrical service, and general building
• To ensure the compliance of all local fire safety, building control & environmental codes and regulations
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Developing detailed project plans to guide clients, staff members, and project teams and revising based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Monthly report according to company policy, all utility consumption, staff monthly roster, medical of vacation leave correspondence, purchase request, store control and inventory, set-up yearly expense budget, analyzing and controlling the expense, analyzing of complaints, log book and various checklists, handling of repair and job orders
• Hold regular meetings or briefings with staff, daily morning briefings with General Manager, Operations Manager, and other department

We are looking for a Strategy and Planning Manager, to join our Strategy & Planning team which specializes in country marketing & growth strategy. The Strategy and Planning Manager will combine deep analytical skills, exceptional strategic thinking and superior organization/project management capabilities to help the regional marketing team analyze, improve and execute growth strategies across the region. This includes regular reviews of incentive and pricing ROI, subscriptions performance, performance marketing efficiency, and brand media impact in order to build a cohesive view of issues and opportunities in each market. You will also be responsible for budgeting and will be a key partner to finance in order to manage and optimize the budgeting process, including planning of annual budgets and operationalisation of any changes that happen within the year. Finally, you have the ability to work effectively across cross-functional teams and possess excellent communication skills in order to clearly convey ideas and influence top management.

• Weekly performance management on key topline KPIs and OKRs in order to analyse issues/opportunities and recommend action plans to each market on how to course correct

• Monthly Performance Reviews with analysis of incentives campaigns, pricing, subscriptions, performance marketing and brand media

• Quarterly market level deep dives to provide a comprehensive 360 view of what’s working/not across all marketing channels in order to unlock growth opportunities

• Strategic thought partner to local teams on how to drive growth, including sharing of case studies across the region to scale best practices

• Manage OKRs including monthly performance management, analysis of trends and re-modelling of targets once per quarter

• Build projects to drive OKRs, leveraging on other cross-functional teams within regional marketing

• Identity and lead process improvement opportunities on measurement and tracking of performance

• Building strong relationships with internal stakeholders across regional and local teams to influence any changes in strategy and drive growth in the region

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Plan and review rosters to ensure productivity goals are met
• Conduct audit checks on service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and hotel’s service standards are met
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Guest Satisfaction system
• Facilitate preventive maintenance program with housekeeping and engineering
• Work with the Revenue, Reservation and Sales Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Of Loyalty Program
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

As a Senior IT Infrastructure Engineer, you will play a critical role in ensuring the reliability, performance, and security of our customers' IT infrastructure. You will be responsible for performing preventive maintenance, firmware patching, and corrective maintenance activities to optimize system performance and minimize downtime. This role requires a deep understanding of IT infrastructure components, strong troubleshooting skills, and the ability to collaborate effectively with cross-functional teams. You will also need to manage and work closely with our vendors to deliver our best services to our clients.

• Perform preventive maintenance activities on IT infrastructure components, including servers, storage systems, networking equipment, and other critical hardware.
• Plan and execute firmware patching and upgrades to ensure the security and stability of infrastructure systems.
• Respond promptly to customer-reported incidents and perform corrective maintenance to resolve issues and minimize service disruptions.
• Collaborate with internal teams to diagnose and troubleshoot complex infrastructure problems and implement effective solutions.
• Develop and maintain documentation related to preventive and corrective maintenance procedures, system configurations, and best practices.
• Participate in the design and implementation of infrastructure improvements, including capacity planning, performance optimization, and technology refresh initiatives.
• To plan with customer on Preventive Maintenance schedule for servers under MA.
• To do break fix for servers, storage and tape.
• To perform Firmware patching for HW.
• To perform OS patching when required.
• To support Account Manager in sizing if necessary.
• To do min implementation if necessary.
• Provide technical guidance and mentorship to junior members of the infrastructure team.
• Stay abreast of industry trends, emerging technologies, and best practices related to IT infrastructure management.

As a Senior IT Infrastructure Engineer, you will play a critical role in ensuring the reliability, performance, and security of our customers' IT infrastructure. You will be responsible for performing preventive maintenance, firmware patching, and corrective maintenance activities to optimize system performance and minimize downtime. This role requires a deep understanding of IT infrastructure components, strong troubleshooting skills, and the ability to collaborate effectively with cross-functional teams. You will also need to manage and work closely with our vendors to deliver our best services to our clients.

• Perform preventive maintenance activities on IT infrastructure components, including servers, storage systems, networking equipment, and other critical hardware.
• Plan and execute firmware patching and upgrades to ensure the security and stability of infrastructure systems.
• Respond promptly to customer-reported incidents and perform corrective maintenance to resolve issues and minimize service disruptions.
• Collaborate with internal teams to diagnose and troubleshoot complex infrastructure problems and implement effective solutions.
• Develop and maintain documentation related to preventive and corrective maintenance procedures, system configurations, and best practices.
• Participate in the design and implementation of infrastructure improvements, including capacity planning, performance optimization, and technology refresh initiatives.
• To plan with customer on Preventive Maintenance schedule for servers under MA.
• To do break fix for servers, storage and tape.
• To perform Firmware patching for HW.
• To perform OS patching when required.
• To support Account Manager in sizing if necessary.
• To do min implementation if necessary.
• Provide technical guidance and mentorship to junior members of the infrastructure team.
• Stay abreast of industry trends, emerging technologies, and best practices related to IT infrastructure management.

Job Description & Requirements

>> Apply here: [email protected]with the reference # PMSG01

Mission

In the context of implementations of HPS solutions for a client, the candidate will be responsible for planning, leading, organizing, and motivating project teams to achieve project implementation on schedule and within budget;

Responsibilities

Ensures the organization of the project.

Contributes to the analysis and writing of the preliminary study. Help with the operational translation of expressions of needs in line with the implementation constraints. Determine and define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. sets up the process and stages of project management. Quantify the assumptions and set up a provisional budget. Design risk mitigation plan.

Ensures the conduct and completion of the project.

Initializes the collective commitment to the project. Coordinate all actions and validate the completion of each phase of the project. Coordinate staff, internal resources, vendors, third parties and customers for project execution.

Ensures the drafting of the documentation and specifications necessary for a good understanding of the project. Monitors the use of resources, alerts on risks and proposes action plans based on the progress of the project. Ensures the delivery of solutions.

Ensures communication around the project.

Manage the relationship with the client, contractors and all stakeholders. Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings. Writes reports and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

Guarantees the quality of the project and its progress.

Develops the project plan and leads the project in accordance with the standards in the company. Ensures that the quality commitment is respected throughout the project. Ensure compliance with commitments in terms of costs, objectives and deadlines. Contributes to the improvement of indicators and tools for measuring the quality of the project.

Ensures the transfer of the project to the support team in order to guarantee optimal customer follow-up.

Key Requirements:

Bachelor’s Degree in computer Science or equivalent studies/ experiences

Minimum of 10 years of professional experience in Payment / finance industries or IT Domain, with strong knowledge in Project Management, Agile methodologies and PM tools & Software

Good command of PowerCARD Solutions with successful implementations in different client sites

Process-driven and strong advocate of reporting

Strong organizational, time management and administration skills

Good verbal and written communication skills

Requirements:

• A Bachelors degree from reputable university.
• Qualifications or work experience in psychology, cognitive science, or healthcare in elderly population is preferred.
• Equipment with research skills, such as literature review, conducting experiments, basic statistical analysis, report write-up, etc., is preferred.
• Experience in qualitative study research, including data collection and audio transcription is a plus.
• Proficient in Hokkien is a plus.

Responsibilities:

• To assist and work closely with the research team SUTD PI and Research Fellow in managing and coordinating all matters in the project
• To arrange and schedule experiment/interview appointments with university students, healthy elderly participants, elderly care centres, or other target population
• To undertake data collection, data entry, data analysis, etc.
• Assist in the preparation and writing of progress reports, presentations, and abstracts to conferences.
• To undertake and support administrative work, such as procurement and purchasing laboratory items, liaising with relevant internal and external parties, etc.
• Any other duties assigned by the research team

As a Solution Consultant, you will work closely with internal and external stakeholders and define the IBM Solution roadmap and ensure the stakeholders are ready to bring new solutions to the market that drive significant growth in IBM Consulting revenues.

You are a technical advisor to partners C-Suite technical and practice management executives sharing a compelling technical vision leading to stakeholders committing to infusing Celonis and Process Mining technologies as a key differentiator and value add for our engagements.

Required Professional and Technical Expertise

• Have gained 12+ years of experience in analytical customer-facing roles, such as Solution Consulting, Sales Engineering or IT Consulting
• Are familiar with Solution Development Lifecycle, building use cases for Asset in pre-sales engagements of an enterprise SaaS ecosystem
• Have experience in consultative approaches with solving your customer's business challenges and have a track record of successfully overcoming technical objections
• Bring experience in scoping, managing and executing customer pilots and proof of values
• Have successfully completed your studies in Business Informatics, Information-oriented Business Administration, Mathematics or a comparable degree program
• Think analytically, work in a structured manner and can quickly comprehend new topics and interrelationships
• Possess a thorough understanding of complex business processes of any kind
• Are very engaged, a visionary and want to actively drive the Celonis Process Mining technology forward
• Have very good knowledge of spoken and written English, any additional language is a plus

Preferred Professional and Technical Expertise

• Celonis Certified Solution Consultant (preferably with a Masterclass Badge) | Badges and Certifications from other leading Process Mining Vendors will also be considered
• IT Architect Certification

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to enhance performance and increase profitability.  VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs).  As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.

What a VMS Manager, VCA does at Visa:

Reporting into the Head of Visa Consulting and Analytics – Singapore and Malaysia.  The Manager will provide end to end enablement support for Singapore and Malaysia managed services projects focused on helping our clients drive value from their Visa product portfolios. You will play a key role in scaling VMS services and develop go-to-market plans in collaboration with subject matter experts from around the organization. To succeed in this role you will need to excel in project management and managing internal and external stakeholders and fostering cross-functional collaboration.

Key Responsibilities include:

• Able to shape initial proposed solution for complicated opportunities.
• Able to lead the delivery of a small project or a team in a complicated project with support from internal resources and external vendors.
• Defining the scope, understanding clients’ objectives, framing the problem or opportunity.
• Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information.
• Synthesizing analysis to determine gaps, issues, opportunities.
• Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
• Integrating VMS team members into client teams and connecting team members to the broader Visa team

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

What we seek to accomplish together:

Scrum Masters are lead-from-the-front technology and agile delivery experts who are deeply dedicated to a project. They partner with clients to translate requirements into actionable user stories and lead multi-functional development teams to shepherd those stories into working products on time and on budget. 

What You'll Do 

• Define and work within an agile project governance framework (e.g. establish team cadence, facilitate Scrum events, manage dependencies, issues and risks) 
• Partner with the Product Owner to define the product roadmap, owning the structure and content of the product backlog including user stories that effectively communicate stakeholder requirements and that are easily consumed by software development teams 
• Be the functional and subject matter authority for the solution and act as the liaison between product, technology, business and governance teams 
• Drive delivery across multiple domains, e.g. define and validate the technical approach, strategy and deliverables with technical leads; lead quality engineers/testers in the execution of test plans and verification of sprint feature releases; facilitate UAT and business acceptance.

JOB DESCRIPTION​

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​

• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.