Job Description

• Develop, review, and implement strategic plans to align with the firm's business goals and objectives.
• Conduct market research, analyze industry trends, and identify growth opportunities.
• Lead corporate-level projects, such as organizational restructuring, market entry, or service line expansion.
• Coordinate cross-functional teams to ensure timely and successful execution of initiatives.
• Identify and mitigate risks associated with strategic initiatives.
• Work with finance teams to plan and manage budgets for corporate initiatives.
• Ensure efficient allocation of resources to support business priorities.
• Act as a liaison between corporate planning, business units, and external stakeholders.
• Facilitate regular communication to ensure alignment of goals and strategies.
• Reviews legal documents for M&A and other corporate development projects.
• Any other ad-hoc duties as assigned.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field (Master’s degree preferred).
• Minimum 8-10 years of experience in corporate planning, strategy, or management consulting.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities and work under tight deadlines.
• Must be able to communicate, read and write in Chinese in order to liaise with China counterparts.
• Basic knowledge of commercial and construction contract law, ideally.
• Require overseas business travel.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management

As a Manager, you will work as part of a team with extensive industry experience, helping our clients solve their complex business issues and be the catalyst to help shape a new Risk Consulting paradigm and identify areas of potential performance improvement.

Responsibilities

• Identify key controls and tailor audit procedures to evaluate the design and validate the operating effectiveness of internal controls in various business processes;
• Provide risk advisory audit support to audit engagements on regulatory and compliance matters
• Prepare internal audit reports including audit observations and recommendations on business processes and enhancement of internal controls
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Participate in fieldwork and inform engagement managers on job status
• Conduct presentations of audit findings and advise our clients on regulatory and compliance matters, including but not limited to reviewing and formulating recommendations for processes and controls in compliance with regulatory requirements
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
• Ensure compliance with relevant laws, regulations, and industry standards.
• Stay updated on changes in regulations that may impact the operations and internal controls.
• Participate in the development and enhancement of internal audit methodologies, processes, and tools.
• Contribute to the continuous improvement of internal audit practices and the overall governance framework.

Qualifications

• Bachelor's degree in accounting, finance, business, or a related field.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Minimum 5 – 8 years of experience in internal audit
• Strong understanding of internal auditing standards, principles, and practices.
• Excellent analytical, critical thinking, and problem-solving skills.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

Job Requirement:

• Design, build and install solar energy systems
• Onsite planning and managing of installation teams
• Contact point between the company and client during construction stage
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Hands on implementation on site
• Manage the full construction from pre to post-construction and handover of the system to the client
• Complete assigned projects on schedule and within budget
• Identify any potential safety risks within projects and putting in place strategies to mitigate any risks
• Ensure all required Environmental, Health and Safety requirements are met.
• Prepares for engagement reviews and quality assurance procedures.
• Ensure smooth delivery of the project completion/SystemTurn On
• Continuous Improvement planning

Skills and Competencies:

• Diploma/Degree in Electrical Engineering or related fields
• 3-5 Years of experience in project management
• Candidate with experience in solar project execution will be in advantage
• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software
• Six Sigma /Kaizen certified wil be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.

Roles & Responsibilities:

• Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
• Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
• Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
• Client Coordination: Work closely with clients to plan and execute special assignments effectively.
• Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
• Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
• Training & Development: Deliver refresher training to maintain high operational standards.
• Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
• HOTO Process: Oversee the smooth handover and takeover process for departing officers.
• Spot Checks: Perform routine spot checks to ensure adherence to protocols.
• Client Support: Address client queries promptly and ensure exceptional service delivery.
• Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
• Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.

Requirements:

• Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
• Proven ability to lead teams and manage complex operational tasks effectively.
• Strong interpersonal and communication skills to foster excellent client and team relationships.
• Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
• High ethical standards, integrity, and dedication to maintaining compliance.
• Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.

Why Join WSH Experts?

• Be part of a dynamic and inclusive team committed to excellence.
• Play a key role in shaping and delivering impactful enforcement services.
• Opportunities for professional growth and continuous learning.

At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.

Take the Next Step in Your Career with WSH Experts!

Apply Now and be part of a team that is redefining enforcement standards. Together, let’s build safer, more compliant communities.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

JOB DESCRIPTION:

• Greeting customers and offering assistance.
• Answering customer questions and concerns.
• Providing customers with detailed product information and recommendations.
• Advising customers about member benefits, promotions, and sales.
• Totaling purchases and processing cash, check, and credit card payments.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Assisting with stock management.
• Arranging merchandise on shelves and displays

JOB REQUIREMENTS:

• Previous retail experience is beneficial.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Computer literate and basic math skills.
• Available to work on weekends and holidays.

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:
• Developing proposals for submission to client and participate in pitch meetings
• Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
• Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
• Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
• Compile findings into reports and presentations to explain findings and recommendations, and/or
• Oversee the implementation of recommendations or provide on-going advice
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 5 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

The Riot Operations Center (ROC) provides 24/7 live response for issues that impact our players. The ROC maintains three sites around the world to provide this coverage, and each site must be able to act independently while keeping its processes and direction aligned with those of the ROC as a whole. In the future, the ROC will increase the value it provides by taking over much of the technical triage and mitigation that is currently performed by game teams, resulting in faster incident resolution, and requiring a more engineering-focused culture in the ROC.

As a Manager, Software Engineering you will ensure that the Singapore ROC is providing high quality live response during its share of the ROC’s follow-the-sun coverage model. You will support the growth of the Rioters in the Singapore ROC as we grow an engineering mindset and skillset for the team. Additionally, you will make connections with other teams to understand how the ROC can best support them, and inform what work needs to be done to get us there.

You’re right for this role if the idea of growing a new kind of engineering team at Riot and coaching engineers to succeed excites you. You cultivate relationships to provide your team with the support it needs to execute and grow. You use iterative approaches to problems and know how to compromise between ideal solutions and practical outcomes. You believe that just because something is hard doesn’t mean it isn’t worth doing.

Responsibilities

• Manage the Singapore ROC site, ensuring high quality live response and coverage
• Manage the 5-6 Rioters in the Singapore ROC site, including managing for performance and individual growth in engineering skillset and mindset
• Handle regional-specific HR tasks such as local hiring and retention
• Act as a point of escalation for the Singapore ROC site during its working hours
• Ensure operational consistency with the rest of the global ROC sites
• Ensure that the work of the Singapore ROC site is aligned with the strategic direction of the Live Operations org as a whole
• Manage stakeholders during critical and high priority incident triages, major launches working alongside TPM teams
• Participate in and design quarterly planning and annual strategic planning objectives

Required Qualifications

• Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience
• 2+ Years experience as a Senior Software Engineer or higher
• 2+ Years experience performance managing engineers including hiring and performance assessments
• Demonstrated experience growing engineers in their careers
• Demonstrated ability to work across multiple organizations and generate alignment on technical standards

Preferred Qualifications

• 2+ Years working in a high performance Site Reliability capacity
• Experience with designing, prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services
• Familiarity with Site Reliability best practices
• Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS)
• Experience with distributed systems, specifically microservices
• Understanding of relational databases such as MySQL
• Experience with CI/CD pipelines, ideally Jenkins
• Understanding of software performance and the influence of latency in online games
• Experience with AWS (or comparable cloud environments)

Job Description:

· Coordinate, plan and implement safety programs to maintain the safety of the environment working conditions.

· Provide support to Project and Operation team in all aspects of safety, occupational health and quality issues.

· Equip with the knowledge and skills required to audit ISO accordance to the standards.

· Establish management systems documentation and ensure it is maintained.

· Assist in continual improvement projects for management systems.

· Provide support to internal staff on matters relating to management systems.

· Assist in internal and external audit of management systems.

· Track and ensure all corrective actions for non-conformance and customer complaint are effectively executed and followed.

· Investigate and complete the process for close out of all Accident.

· Investigation Reports and prepare/submit to the management.

· Accept duties assigned on Quality, Health and Safety tasks/projects as required.

Job Requirement:

· Minimum Diploma/Degree holder.

· Minimum 2-year experience in Offshore or Marine industry.

· Well verse with MS Office.

· Knowledge in ISO 9001 and ISO 45001 standards is highly preferred.

· Matured, highly motivated and a team player.

· Strong communication skills both verbal and written.

· Able to work independently and meticulous.

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Key Responsibilities:

• Marketplace Management: Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on Shopee, TikTok Shop, and Lazada.
  Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
  Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.
  
• Website Management: Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
  Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.
  
• Sales & Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
  Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
  Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.

• Social Media Management: Develop and execute social media calender and content creation.
  
• Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
  Implement efficient workflows and processes to enhance operational efficiency.
  
• Livestreaming Participation: Be actively involved in livestreaming sessions for product promotion, customer engagement, and sales conversion, collaborating closely with the marketing and creative teams.
  Prepare for livestream sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  
• Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty.
  Continuously improve customer support channels in partnership with the customer service team.
  

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

Responsibilities:

• Responsible for the mechanical design and development of electronic automation equipment.
• Design and review projects to meet customer requirements.
• Work with Production department to optimize design to minimize error.

Requirements:

• Min. Diploma in Mechanical or Mechatronic Engineering
• 2 to 10 years experience in electronic automation equipment design
• Proficient in Solidworks software
• Knowledge of Pro Engineer software will be an added advantage

Interested applicants, please send in your detailed resume including your current & previous working experiences as well as current and expected salary to [email protected]

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.

Roles & Responsibilities:

• Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
• Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
• Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
• Client Coordination: Work closely with clients to plan and execute special assignments effectively.
• Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
• Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
• Training & Development: Deliver refresher training to maintain high operational standards.
• Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
• HOTO Process: Oversee the smooth handover and takeover process for departing officers.
• Spot Checks: Perform routine spot checks to ensure adherence to protocols.
• Client Support: Address client queries promptly and ensure exceptional service delivery.
• Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
• Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.

Requirements:

• Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
• Proven ability to lead teams and manage complex operational tasks effectively.
• Strong interpersonal and communication skills to foster excellent client and team relationships.
• Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
• High ethical standards, integrity, and dedication to maintaining compliance.
• Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.

Why Join WSH Experts?

• Be part of a dynamic and inclusive team committed to excellence.
• Play a key role in shaping and delivering impactful enforcement services.
• Opportunities for professional growth and continuous learning.

At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.

Take the Next Step in Your Career with WSH Experts!

Apply Now and be part of a team that is redefining enforcement standards. Together, let’s build safer, more compliant communities.

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

1. To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
2. To ensure effective governance and transparency of operations
3. To maximize value creation & optimize total cost of ownership
4. To ensure a stable and competitive supplier base
5. To adopt best in class procurement systems and processes

Strategic Responsibilities:

1. Perform Spend Analysis to support sourcing strategy and annual plan development for TSL
2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for TSL
3. Drive procurement cost reduction initiatives within TSL
4. Support the development and drive the implementation of Group Procurement strategies, policies and initiatives at TSL
5. Contribute to the development of procurement planning processes
6. Lead/Manage the procurement processes at TSL
7. Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA for TSL
8. Drive and manage capability development and knowledge management for TSL

Operational Responsibilities:

1. Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
3. Supplier Classification, Relationship Management and contract management
4. Proactively work with Stakeholders and assist in or directly manage spend
5. Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
6. Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
7. Analyze past and future demand volumes, inventory trends and current inventory levels
8. Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs) at TSL
9. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
10. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
11. Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
12. Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
13. Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
14. Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.
15. System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
16. Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
17. Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

1. Operational

(i) Perform Cost Benefit analysis of strategies and initiatives

(ii) Prepares Monthly, Quarterly and Yearly performance reporting, when required

(iii) Project implementation

(iv) Perform business process analysis for Procurement (MS Dynamic 365)

(v) Risk Management and reporting

(vi) Drive ESG policy implementation and reporting for Procurement

2. Strategic

(i) Identifying procurement strategies to suit the different business needs

(ii) Negotiations with strategic vendors, when required.

3. Interactions

Divisions/BUs (50%)

(i) Implement the strategic procurement initiatives across the

Division.

External Parties (50%)

(i) Negotiations with strategic vendors

(ii) Guide consultants on the relevant strategic procurement

initiatives

i. Bachelors's Degree in any discipline

ii. Masters Degree or Procurement Professional Certification will be an advantage.

iii. Minimum 8 years of experience

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Summary:

We are seeking a dynamic and target-driven Sales Manager with expertise in IT/AV solutions to join our team. This hunter role focuses on identifying and capturing new business opportunities within the corporate and commercial sectors. The ideal candidate has a proven track record in sales, strong relationship-building capabilities, and a passion for delivering cutting-edge technology solutions to clients.

Key Responsibilities:

• Proactively identify and pursue new business opportunities within the IT/AV domain.
• Develop and maintain strong relationships with corporate and commercial customers.
• Conduct market research to identify potential clients and understand their needs.
• Present and demonstrate IT/AV solutions tailored to customer requirements.
• Achieve and exceed sales targets and revenue goals consistently.
• Prepare and deliver compelling sales proposals and presentations.
• Collaborate with internal teams to ensure seamless project execution and customer satisfaction.
• Stay updated on industry trends, competitive landscape, and emerging technologies.

Requirements:

• Minimum 3-5 years of experience in selling IT/AV or related solutions to corporate/commercial clients.
• Experience with B2B sales
• Strong customer orientation and relationship-building skills.
• Self-motivated with a proactive approach to learning and adapting to new technologies.
• Excellent communication and presentation skills.
• Results-driven and able to meet or exceed sales quotas.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)