This role will serve as part of a team that is responsible for managing a key financial institution headquartered in Singapore spanning multiple markets and business lines, with a specific focus on Commercial & Money Movement Solutions (CMS), as well as Acquiring, Ecosystems and Value-added Services. The team works closely with both internal and external stakeholders to grow the revenue and share of our business with this strategic partnership.

Key responsibilities include:

• Grow revenue and share with the FI client across CMS and Acquiring business areas, while also supporting Ecosystems and Regional partnership opportunities.
• Drive and secure Value-added Services VIK revenue with the client across Products, VCA, Marketing, VMS and more.
• Deal ownership and execution, partner closely with clients to keep track of deal terms and incentives utilization, to ensure their contractual targets and obligations are met or exceeded.
• Project management of key engagements with clients in the CMS, Acquiring, Ecosystems and Regional areas.
• Lead superior engagement with clients while also overseeing the day-to-day aspects across various client initiatives.
• Delivery of Commercial Quarterly Business Review with client stakeholders to review performance, identify gaps, provide recommendations and execute action items to grow business and revenue.
• Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs.
• Develop a clear account plan and track it closely, drive engagements/collaboration with key stakeholders to deliver on these plans.
• Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio.
• Be astute with financial forecasting, and attuned to various dynamics that affect client and Visa business performance.
• Analyze and carefully monitor on an ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client.

• Up to $8,000
• Central
• SGX Listed Company

Job Overview:

• Oversee and review the preparation and consolidation of quarterly Group consolidated financial reports, with insightful commentaries and analysis of Group performance for internal board papers and SGX reporting requirements.
• Plan, co-ordinate, review and enhance yearly Budget and quarterly Forecasts processes for the Group, including engaging with various stakeholders and incorporating any ad-hoc requests from Management.
• Lead the preparation of annual Group statutory financial statement and liaise with external auditors, while ensuring adherence to internal controls and compliance with regulatory requirements.
• Handle and assist in SGX reporting obligations
• Work as part of a team and with management to prepare slides for presentation to the Board of Directors.
• Oversee Group treasury functions, including cash flow planning and banking activities including liaising with bankers.
• Manage, mentor, and develop a team of 5, fostering a collaborative and high-performance work environment.
• Conduct industry financial analysis and present findings to senior management
• Support the business teams in evaluating potential investment/divestment and business operation considerations during acquisition/divestment processes.
• Lead in the annual review and amendment of the Financial Authorisation Limits.
• Review existing procedures and systems and identify opportunities for process improvement, system enhancement, automation, and digitalization.
• Support various process harmonizing and improvement initiatives, including monitoring, maintaining, and improving the reporting structure and templates.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor/the head of department from time to time.

Qualifications:

• Degree in Accountancy and Finance or equivalent qualification like ACCA. Professional certifications such as CPA/CA would be beneficial.
• At least 8 years of relevant experience, including leading teams.
• Experience in operational accounting, including hands-on involvement in day-to-day financial management.
• Conversant with Singapore Financial Reporting Standards (International), tax regulations and other regulatory compliance requirements of listed companies.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22107887 | Gladys Chang Si Min

Senior Product Manager

Booksmart Distribution Pte Ltd is a leading, fully integrated book distributor, transforming the way books are manufactured, purchased, and delivered across Asia. We provide seamless, efficient solutions to higher education institutions, academic libraries, and educational organizations, ensuring they have access to the most relevant educational content. In addition to serving institutional clients, we also sell directly to consumers across Southeast Asia, bringing books to individual readers throughout the region.

As we scale our operations, we are seeking a Senior Product Manager to lead the strategic development of our digital products and platform, with a focus on enhancing our customer portal, building a robust data analytics platform, streamlining operations, and supporting international expansion.

What you’ll be doing:

• Execute and refine the product strategy for Booksmart’s platform, aligning product development with company growth objectives
• Enhance the customer portal and other digital products by gathering user feedback and prioritizing features that improve the customer experience, operational efficiency, and engagement
• Build a comprehensive data analytics platform that provides valuable insights into customer behaviour, sales trends, and operational performance, driving data-driven decision-making across the organization
• Streamline and automate operations by identifying opportunities for process optimization and automation, ensuring scalability as the company grows and expands into new markets
• Support international expansion by adapting the platform to new regional requirements, identifying localization needs, and driving product development that aligns with diverse market conditions
• Collaborate closely with cross-functional teams, including sales, marketing, and operations, to define product requirements and ensure alignment with broader business goals
• Work alongside leadership and key stakeholders to prioritize product features and enhancements that support both current and future business needs, balancing technical feasibility with user demands

What we’re looking for:

• Bachelor degree in Business, Computer Science or a related field is preferred
• Proven experience in product management, particularly in building data analytics platforms, enhancing digital products, and driving operational automation
• Strong ability to collaborate with cross-functional teams and external stakeholders to define product requirements and ensure successful implementation
• Excellent problem-solving, prioritization, and decision-making skills with the ability to balance business goals, user needs, and technical constraints
• Strong understanding of the competitive landscape and market trends, particularly in the book distribution or related industries
• A track record of delivering scalable and user-centric digital solutions
• Knowledge of the publishing industry is advantageous

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

· Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training

· Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.

· Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff

· Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.

· Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time

· Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies

· Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls

· Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

· Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations

· Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)

· Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

· Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.

· Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.

· Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.

· Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

A Senior Contract Manager plays a crucial role in overseeing contract-related functions, ensuring compliance, and managing risks. A Senior Contract Manager also collaborates with project managers and financial controllers to align contract objectives with project and company goals. This role requires strong analytical, negotiation, and leadership skills to navigate complex construction contracts effectively.

Job Responsibilities

• Draft, review, and negotiate contracts with clients, subcontractors, and suppliers, ensuring alignment with project requirements and company policies.
• Identify and mitigate risks in contract terms, providing guidance on contract clauses, obligations, and liabilities.
• Assess contractual risks and implement mitigation strategies.
• Ensure compliance with legal and regulatory requirements, staying updated on construction and contract law changes.
• Manage the full contract lifecycle, from initiation through project completion and closeout.
• Monitor contract performance, ensuring deliverables meet quality, cost, and timeline expectations.
• Handle variations, claims, and changes, assessing their impact on contracts and project scope.
• Ensure contract budgets align with project financial targets, monitoring expenses, and revenue.
• Approve and process payments to contractors and subcontractors, ensuring accurate billing and invoicing.
• Act as the primary liaison between project teams, clients, subcontractors, and suppliers regarding contract matters.
• Provide clear communication on contract requirements, modifications, and potential issues to relevant stakeholders.
• Address conflicts and disputes that may arise during project execution, coordinating with legal teams as needed.
• Ensure all parties fulfill their contractual obligations, conducting regular audits of contract compliance.
• Supervise and mentor junior contract managers, providing guidance on complex contract issues.
• Lead training sessions on contract management best practices, risk mitigation, and compliance for the team.

Job Requirements

• Bachelor's degree in Construction Management, Quantity Surveying, or equivalent
• Minimum 10 years of experience in a comparable role, specializing in contract management and administration, particularly in the construction industry
• Profound knowledge in Contract Negotiation and Administration
• Relevant experience in both Singapore's public and private sector projects
• Relevant experience in handling subcontracts
• Knowledgeable, experienced, and well-versed in the application of various Conditions of Building Contracts commonly adopted locally

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Key Responsibilities:

• Identify potential clients by leveraging networks within the targeted market and secure new business opportunities
• Lead the entire sales process, including understanding prospect needs, preparing pitches, conducting software demonstrations, negotiating and closing deals
• Prospect, acquire and grow new Bossjob client accounts
• Develop deep expertise in our business product, processes and operations, and stay current with industry news
• Attend key industry events and conferences
• Oversee pre-sales and post-sales follow up; ensuring high levels of customer satisfaction as well as upsell and cross-sell opportunities with existing clients

Requirements:

• Bachelor’s degree in a related field
• Minimum of 3 years of sales experience in recruitment industry
• Proven experience with lead generation and prospect management
• Experience with SaaS products is an advantage
• Exceptional presentation skills and/or public speaking experience
• Initiative and good communication skill
• Strategic, consultative, and analytical sales approach, with a focus on building sustainable client partnerships
• Target-driven with a track record of thriving in a dynamic environment

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• In Charge of Company Indian Sales & Indian market development
• Responsible for Company Indian market Sales Target by Management
• Responsible for Company Indian market Sales Profit
• Explore new Indian market Development( including Oversea Indian market)
• Establish Existing Company Customer Base
• Monitor Company Sales Representative AR
• Reporting to the Director, you will get to build and execute business plans in the Key Off Trade Accounts - Modern trade in frozen food & traditional channels in Singapore
• Liaising and developing relationship with new Indian customers.
• Attending to Indian customer’s request and provide prompt account servicing
• Ensure the availability of stock for Indian market sales and demonstrations
• Collaborate with team to achieve better results
• Drive Sales Growth & Hardworking

Requirements:

• Candidate with Degree and above most welcome
• Preferably F&B sales experience in wet market or other equivalent area.
• Out-going personality
• Has driving licence and own car(preferred)
• Own vehicle ,allowance will be given
• Result oriented,sales driven
• Minimum 10-15 years experience
• Singaporean, PR are welcome to apply

Only shortlisted candidates will be notified

Join Amazon Singapore’s dynamic environment as a Senior Supply Chain Manager with a planning background, where you will lead a team of Supply chain & transportation managers and play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, transportation, information, or services within the supply chain network.

In this role as a Supply Chain & Transportation lead, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency. In this role, you will collaborate with cross-functional teams, including business, operations, program management, product, finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.

Key job responsibilities
• Provide strategic direction to your team and lead the development of talent as part of Singapore Operations leadership.
• Lead strategic initiatives related to network capacity within Amazon's various business units in Singapore.
• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.
• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.
• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.
• Define metrics and invent/simplify processes to drive decision-making in complex network capacity situations.
• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.
• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.
• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.
• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 8+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of team management experience

Preferred qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

[Order Number: 832102]

Responsibilities:

• Oversee outsourced bookkeeping and operational accounting processes to ensure accurate financial data and compliance with company policies.
• Act as the primary liaison with external bookkeeping providers, reviewing work and ensuring timely closing activities.
• Prepare to transition these responsibilities in-house, including coordinating with the finance team on training, processes, and system setup for SAP S4 Hana.
• Following the SAP S4 Hana implementation, manage day-to-day operational accounting, including accounts payable, accounts receivable, and general ledger functions.
• Oversee and review journal entries, account reconciliations, and closing activities, ensuring accuracy and consistency with company/group standards.
• Prepare and review monthly, quarterly, and annual financial statements, ensuring compliance with accounting standards.
• Assist with the analysis of financial results. Provide support in the preparation of management reports and budgets.
• Serve as a backup to the primary consolidation lead, supporting the preparation of consolidated financial statements.
• Maintain compliance with internal controls and accounting policies.
• Prepare and support internal and external audits by coordinating documentation and addressing audit queries.
• Provide guidance to accounting staff.
• Other ad-hoc duties as assigned by management.

Requirements:

• At least 5 years of commercial accounting experience, preferably with at least 2 years in a supervisory role.
• Experience in handling GST and corporate tax matters.
• Experience in using SAP Concur and SAP S4 Hana or similar ERP systems preferred.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

You are responsible for leading and managing the modern trade sales and retail operations team to drive revenue growth, expand market share, and enhance relationships with key modern trade customers. This role involves strategic planning, execution of sales strategies, and overseeing the development and implementation of programs that drive performance across modern trade channels.

Key Responsibilities:

• Develop and execute the modern trade strategy in alignment with the company's overall business goals.
• Identify growth opportunities within modern trade channels and design initiatives to capitalize on them.
• Lead, mentor, and motivate the modern trade sales and retail operations team to achieve sales targets and objectives.
• Develop and implement sales plans, including pricing, promotions, and distribution strategies.
• Monitor sales performance, analyze market trends, and adjust strategies as necessary.
• Collaborate with distributors to optimize product placement, visibility, and inventory management.
• Build and maintain strong relationships with key modern trade customers and stakeholders.
• Negotiate contracts and agreements with major retailers and stakeholders.
• Address customer issues and concerns promptly to ensure high levels of satisfaction.
• Conduct market research and analysis to understand market dynamics, competitive landscape, and consumer behaviour.
• Utilize insights to refine strategies and improve market positioning.
• Develop and manage budgets for modern trade activities.
• Monitor financial performance and ensure efficient allocation of resources.
• Collaborate with marketing, procurement, and supply chain teams to ensure alignment of strategies and execution.
• Coordinate with internal teams to streamline operations and improve efficiency.
• Prepare and present reports on sales performance, market trends, and key metrics to management team periodically.
• Utilize data analytics to drive decision-making and optimize trade programs.
• Oversee all aspects of daily operations, including sales, inventory management, staffing, and customer service, to ensure smooth and efficient outlet performance.
• Recruit, train, and manage team members. Provide ongoing coaching, performance evaluations, and support to ensure high levels of employee engagement and productivity.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 7 years of experience in consumer/modern trade, with a proven track record of success.
• Strong leadership and team management skills.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in data analysis and financial management.
• Ability to thrive in a fast-paced, dynamic environment.
• Familiarity with CRM and ERP systems.
• Strong strategic thinking and problem-solving abilities.

Additional Details

• Basic Salary: $7,000 to $8,000 per month
• Allowance: $1,200 per month (includes parking, petrol, ERP)
• 21 days annual leave per year
• AWS
• Variable bonus scheme (performance related)
• Covered under company’s medical insurance scheme as per job grade

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.
• Conduct routine inspections of all fire safety systems and equipment.
• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.
• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.
• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.
• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.
• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)
• Knowledge in fire safety codes and regulations.
• Experience in fire safety management, facilities managements, defence sector.

Summary:

• Basic Salary: Manager (Up to $6,500), Senior Manager (Up to $8,000)
• AWS + Variable Bonus
• Hybrid Work Arrangement

Responsibilities:

• Act as the Named Company Secretary (CoSec) for client companies, ensuring compliance with corporate governance and statutory requirements.
• Negotiate and secure sales of corporate secretarial services.
• Schedule, attend, and prepare minutes for Board and Board Committee meetings.
• Handle all corporate secretarial tasks, including regulatory filings and client queries, promptly and efficiently.
• Conduct customer due diligence and risk assessments while ensuring timely billing for non-routine work.
• Lead the team by sharing best practices, guiding the preparation and review of corporate documents, and providing mentorship.
• Oversee support staff’s work, providing regular coaching, guidance, and feedback to ensure professional development and high-quality service delivery.

Requirements:

• A degree holder or professional certification in chartered secretaryship.
• Minimum 8 years of managerial experience in corporate secretarial work, including as a named company secretary.
• Strong experience in an outsourcing or service provider environment.
• Exceptional verbal and written communication skills with a client-service mindset.
• Flexible, adaptable, and proactive with excellent interpersonal skills.
• Proven ability to prioritize, work under pressure, and meet deadlines.
• Willingness to take on duties beyond the job scope when necessary.
• Exposure to the investment or financial industry is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

About the role:

We seek a visionary and experienced Data Manager to head the Financing products analytics team. In this leadership role, you will build and manage a high-performing data team that provides data-driven insights and support to our Financing products business groups. You will be pivotal in developing and implementing data strategies that maximize user acquisition, improve conversion rates, and ensure responsible financial practices across both verticals.

Responsibilities:

• Lead and manage a team of data analysts, ensuring their skills and expertise cater to the specific needs of the Financing products team.
• Partner with Financing products commercial stakeholders (e.g., Marketing, Sales, Product) to understand their unique business objectives and translate them into actionable data requests.
• Develop and implement a unified data strategy for financing activities aligned with company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) for user acquisition, conversion, transaction behavior, credit risk (PayLater), insurance economics, and fraud
• Conduct in-depth data analysis to identify trends, growth opportunities, and improvement areas in user acquisition, conversion, risk management, and product development (for Financing products).
• Leverage data to inform credit risk modeling for PayLater and actuarial modeling for insurance, ensuring responsible lending and product offerings.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences.
• Stay up-to-date on the latest data science trends and technologies relevant to the FinTech and insurance industries, and implement tools to enhance Financing products analytics capabilities.
• Foster a collaborative and data-driven culture within the Financing products teams.

‎

Requirements:

• Minimum 7+ years of experience in a data leadership role, preferably within the financial technology industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities:

• Report directly to top management, providing regular updates on project status and key milestones.
• Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards and ensure site activities adherence to safety, quality, and compliance standards.
• Lead and manage a team of professional and technical staff in the planning and execution of daily operations and resolve all the technical and operational challenges during project execution.
• Attend site meetings and coordinate with Clients, Consultants, Contractors, Vendors and relevant authorities on all project related matters
• Collaborate with architects, contractors, and consultants to ensure project alignment with design specifications to ensure imely and smooth progress of works
• Ensure timely requisition of resources such as labour materials, equipment for the project
• Prepare and present of the project progress reports to stakeholders.
• Assist with the development and implementation of quality control measures to maintain high standards of workmanship
• Mentor and provide guidance to junior members of the construction team
• Perform other ad hoc duties as assigned by the Managing Director

Requirements:

• Degree/ Diploma in civil / Structural Engineering / Building
• Min 6 years and above experience as Project Manager and 2 years as Senior Project manager, preferably handling of HDB Project experience
• Good communication skills and able to interact with all levels of staff
• Holding of Construction Safety Course for Project Manager Certification will be an added advantage

Mon to Fri 8.30am to 6pm

Job Summary :

This position will be responsible for developing and implementing growth strategies to drive business growth in revenue and customer visits to company’s outlets through all digital touchpoints. The candidate must have a deep understanding of the customer journey and be adept at connecting the dots to create seamless and engaging experiences for our guests.

Key Responsibilities:

• Develop and Execute Growth Strategies

o Design and implement innovative growth strategies to drive revenue and customer engagement.

o Identify and optimize key performance indicators (KPIs) to measure the success of growth initiatives

• Loyalty Marketing

o Develop and manage loyalty programs to increase customer retention and lifetime value.

o Analyze customer data to create personalized marketing campaigns that drive repeat visits and brand loyalty

• Digital Marketing

o Oversee all digital marketing activities, including social media, email marketing, SEO, SEM, and content marketing.

o Leverage digital channels to enhance brand visibility and attract new customers

• Customer Journey Optimization:

o Map and analyze the customer journey to identify pain points and opportunities for improvement.

o Create seamless and engaging experiences across all touchpoints to enhance customer satisfaction and loyalty.

• Data Analysis and Reporting

o Utilize data analytics to measure and report on the effectiveness of marketing campaigns.

o Stay abreast of emerging technologies and best practices in growth marketing, and leverage insights to drive innovation and experimentation

• Collaboration and Communication

o Work closely with cross-functional teams, including operations and finance to align marketing efforts with overall business objectives.

o Lead and mentor a team of marketers, providing guidance, support and professional development opportunities.

o Communicate and present reports on growth strategies and results to senior management and stakeholders at all levels.

Requirements

• Bachelor's degree in Marketing, Business, or a related field.

• Minimum of 5 years’ experience in growth marketing, preferably in the F&B or hospitality industry with senior leadership skills.

• Strong understanding of digital marketing channels and strategies.

• Experience with loyalty programs and customer relationship management (CRM) systems.

• Excellent analytical and problem-solving skills.

• Ability to think creatively and strategically.

• Strong communication and interpersonal skills with experience in team leadership.

• Proficiency in data analytics tools and marketing software.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

This is a senior, consultative sales coaching role reporting to the Senior Director of the GTM Shared Services Business Office. We are looking for someone with demonstrated experience in Sales and Sales Leadership in complex portfolio-driven organisations and adjacent, similar markets. The focus of this role is to programmatically execute Sales Coaching by leveraging Sales Planning methodologies (e.g. MEDDIC) to accelerate revenue growth, optimise resource leverage, and achieve portfolio selling sales outcomes.

In this role you will partner with Sales Leadership to drive sales productivity and performance in a fast-paced, evolving sales environment. Leveraging the framework of Sales Planning Motions, you will work with account teams and sales leaders in a regular selling motion to achieve desired portfolio selling outcomes in our largest accounts.

Your recent field sales experience enables you to build credibility with field teams. Proficient, thoughtful and insightful capacity to conduct and coach through strategic account/deal/opportunity reviews and territory planning is critical to this role's success. Delivery of these services across GTM functions with a customer-centric approach and an eye on diverse portfolio sales outcomes will be your primary focus. This role endeavours to drive optimal execution and collaboration via sales planning, develop effective short and long term action plans in alignment with goals, and to iterate and adjust where necessary to accommodate internal and external change.

Your Impact

• Possess necessary business acumen to build compelling customer business cases and proposals
• Lead strategic account planning sessions, and territory attack strategy discussions to drive creation of short and long-term action plans
• Support and coach sales on development of opportunity plans anchored on MEDDIC and other sales methodologies and drive review motion for strategic deals
• Map large enterprise accounts with deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus
• Drive intra-team collaboration and resourcing plans
• Execute relationship management consulting approach: create and maintain relationships, rapport and credibility with sales leaders and sales teams to consult and support their goals
• Replicate sales team best practices through leveraging key metrics as a means to justify course corrections to achieve desired results
• Drive application of best practices
• Develop and maintain sales excellence reporting with focus on leading indicators as well as growth and bookings outcomes
• Identify opportunities for process improvement to scale execution of sales initiatives with a focus on driving excellence, efficiency & standardization

Qualifications

Your Experience

• Recent, relevant, high-performing field sales experience
• Exhibit thought leadership and experience with complex enterprise selling process, methodology, and developmentStrategic mindset with strong problem solving, analysis, and critical thinking skills
• Apply critical thinking and consultative means to solve challenges and influence without authority
• Understanding of cybersecurity market and relevant business drivers
• Experience with complex enterprise sales cycles: portfolio or platform offering
• Skilled at enabling sales teams to sell broadly into accounts, understand customer business drivers, access and aggregate disparate budget avenues, gain consensus with diverse stakeholders, quantify impact of solutions, etc
• Professional sales and experience in a technology sales environment utilising customer-centric sales approach to align to customer business drivers and long term customer success
• Insightful, motivating facilitation of sales strategy sessions including account planning, territory attack strategy, opportunity level reviews, executive briefings, pre-call plans, etc.
• Ability to apply financial principles and insight to support teams building economic models and proposals
• Highly motivated, energetic, collaborative, self-starter who demonstrates leadership, adaptability, flexibility and integrity
• Leadership presence and consultative approach
• Mentoring/Coaching and Leadership Development Experience
• Proven knowledge of and ability to navigate the ecosystem of distributors, VARs, system integrators and other technology partners that operate in the Majors business
• Experience in addressing resistance to change and ensuring seamless transitions in organizational design program implementation
• Ability to travel up to 40%

Additional information

The Team

Our Sales Acceleration team is critical to our success and mission. As part of this team, you enable sales success by strategizing and implementing programs in our sales organization that allow for standardized, highly impactful sales approaches, winning key customers and ensuring execution with excellence. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Coordinates the University's efforts to analyze, develop, implement and maintain the campus space and master planning for NUS campuses.
• Reviews campus demand and supply and manages campus planning and space program of projects, working with internal stakeholders and project managers, carrying out feasibility study and make recommendations on a wide variety of campus planning issues that include cadastral boundaries, sites, connectivity and other related infrastructure components.
• Conduct Space Review and Audits, reviewing space use occupancy process through use of technology and managing users expectations.
• Establishes and implements effective unit operating policies, systems, and procedures that are consistent with overall organizational goals, objectives, policies and operating standards.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• Tertiary qualification in related building, business and policy making disciplines.
• Minimum 5 years experience in Architecture / Design / Real Estate/ urban planning/ Engineering and relevant experience in the Institute of Higher Learning (IHL) with strong analytical capabilities will be of advantage.
• Demonstrated knowledge in the arenas of planning and design, environmental sustainability, site design, architecture, space planning and/or engineering disciplines.
• Good communication skills to communicate effectively with project stakeholders and able to apply critical thinking skills to resolve complex issues.
• A responsible team player, self-motivated and abilities to coordinate multiple priorities/actions holistically to achieve desired results.
• Strong computer skills, to include Microsoft word/excels and power point for presentation and knowledge of software such as AutoCAD/REVIT/GIS including BIM will be preferred.
• Ability to be versatile and agile with a growth mindset.

Job Descriptions:

1. Network Management:

- Design, implement, and maintain the organization's network architecture, encompassing routers, switches, firewalls, VPNs, LAN,WLAN,WAN, and voice communication systems.

- Conduct capacity planning to anticipate future network growth and ensure scalability to meet business requirements.

- Develop and maintain IP address planning and management strategies to optimize network addressing and subnet allocation.

- Implement change management processes to minimize disruption during network modifications, upgrades, and deployments.

- Establish network devices configuration baselines and conduct regular monitoring to identify deviations and optimize network performance.

- Plan and oversee network infrastructure upgrades, including hardware and software enhancements, to ensure compatibility, performance improvement, and security compliance.

2. Cybersecurity Operations:

- Develop and implement network security measures to protect the organization's systems and data from unauthorized access, breaches, malware, and other security threats.

- Monitor and respond to security incidents, conducting forensic analysis and ensuring timely incident response and resolution.

- Implement and enforce security policies, standards, and procedures to comply with regulatory requirements and industry best practices.

- Implement and manage threat event platform to detect and respond to potential security threats in real-time.

- Deploy and manage Honeypot systems to detect and analyze unauthorized access attempts and potential threats.

- Utilize SIEM (Security Information and Event Management) solutions for centralized logging, analysis, and correlation of security events across the network.

- Perform log analysis to identify security incidents, anomalies, and trends, taking proactive measures to mitigate risks and strengthen network defenses.

3. Project Management:

- Plan and oversee network infrastructure and security-related projects, including upgrades, migrations, and deployments.

- Manage project timelines, resources, and budgets to achieve project objectives and deliverables.

4. Incident Response and Disaster Recovery:

- Develop and maintain incident response plans and procedures for network and security incidents.

- Coordinate with cross-functional teams to ensure effective response, containment, and recovery from cybersecurity incidents and emergencies.

Job Requirements:

• Industry-related experience as a Senior Network Engineer or Network Administrator
• Solid background in network administration and architecture
• In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
• Familiarity with access control models and network security
• Knowledge of coding languages for scripting (e.g Python, Perl)
• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)
• Solid understanding of network operating systems (JUNOS, Cisco IOS)
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skills
• BSc/BA in Computer Science, Engineering or a related field
• Certifications such as CCIE, CCNP,or equivalent are highly desirable.

Job Description: Senior Manager Asia Pacific Communications

Position Description: the Senior Manager Asia Pacific Communications will be responsible for the development and execution of regional communication plans that drive stakeholder engagement internally and externally across the Asia Pacific region. The role requires an ongoing, proactive and thoughtful assessment of the external regional environment, business priorities and key trends to plan, develop and execute impactful programs. This role will report to the Vice President, Corporate Affairs Asia Pacific and be based in Singapore.

Key responsibilities include:

· Ensures a robust Corporate Affairs stakeholder and issues management approach is developed and executed for regional business priorities.

· Monitors the internal and external environment to ensure corporate integrity is established and fostered consistently across the culture, products and services, leadership, and all operational aspects of the business.

· Develop a strong understanding of the Company’s Asia Pacific business including our people, operations, and external operating environment.

· Executes approved strategies to shape and influence regulations and policy in partnership with the business.

· Works collaboratively with the global external affairs organization to represent Asia Pacific on projects and councils for the functional representation.

· Provides advice and collaborates with key business leaders on media and governmental issues to develop contingent business and or crisis management plans.

· Develop and implement integrated multi-stakeholder public relations programs to drive business objectives and enhance the company’s reputation.

· Provides leadership for executive/senior level stakeholder engagement on Healthy Lives, GCI and Sustainability.

· Develop and implement integrated, employee engagement programs to drive business objectives, talent development and employee retention.

· Serve on the Asia Pacific Corporate Affairs Leadership Team and Asia Pacific Healthy Lives Counsel contributing to strategic decision making in setting the direction of the business.

· Ensure 100%compliance with internal and external policies, laws, and requirements.

Position Requirements:

· University/Bachelor’s Degree or Equivalent is required.

· ~10 years’ related media/business/government facing experience particularly in advocacy, stakeholder engagement and policy making.

· Strong track record in shaping the Asia Pacific external environment.

· Extensive experience in formulating and leading significant issues management and government relations.

· A deep knowledge of the industry regulatory & healthcare policy environment coupled with a strong ability to clearly articulate a plan that enables NCHC to understand the risks, opportunities and implications of industry/government initiatives that may impact the business with strategies to manage issues both proactively and reactively.

· Ability to interface, develop rapport, and be articulate with Senior Leadership from NCHC and with external high-level positions (Heads of State, Political Leaders, Regulatory Leaders, etc.).

· Fluent English is required, other language proficiency is a plus.

· Ability to connect the right people and processes to deliver key business outcomes.

· Able to foster and develop leaders to meet the growing demands of the Company.

· Strong writing skills.

· Experience of working for a large international company.

· Ideally should have multi location operational experience.

· Proven ability to lead project teams and manage external consultants.

· Ability to manage internal budgets to strategic planning process.

· in English. Mandarin desirable.

Preferred Requirements/Competencies:

· Ability to navigate high-impact, high-risk and complex situations.

· Strive for continuous improvement and embrace innovative ideas in daily work

· High degree of organizational awareness, ability to connect the dots to understand all the interdependency and big picture

· Excellent analytical and organizational skills.

· Consumer health care industry knowledge is strongly desired.

· Superior ability to accomplish company goals in a matrix environment.

· Proven experience developing and implementing strategic and tactical plans.

· Hands-on crisis and reputation management experience.

· Demonstrated understanding of the Consumer Health business and the ability to translate business needs into strategic public affairs plans that advance the business unit and Company goals.

· Bachelor’s degree required. Advanced degree strongly preferred.

· Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and drive positive business impact.

· Business Mindset: Use business and market insights to support, advise on, and identify solutions.

· Trusted Business Partner: Builds and maintains trusted partnerships with internal stakeholders across functions and leverages influential communication to frame analytical insights and develop fact-based business strategies focused on value creation.

· Digital Champion/Technology Advocate: Embrace and practice a digital mindset through encouraging and role modelling the use of technology.

· Agility and Innovation: Leverages an agile and creative mindset to adapt to change and drive innovative value creation, continuous process improvement, and proactive learning through new technology, processes, and people.

· Strong writing skills.

· Strategic Talent Mindset: Supports a strategic and holistic talent agenda by proactively taking ownership and accountability for attracting, developing and retaining talent that drive value creation, including helping to foster a culture where every person feels included.

Synergy is a world leading consulting firm specializing in SharePoint technologies. Synergy delivers premier consulting, development, and training services to some of the largest customers in Asia. We are continuing to grow our team of talented professionals and are looking for individuals with a passion for technology.

Project & Service Management

• Lead, deliver, and maintain projects within time, scope, and cost, ensuring high-quality project delivery.
• Plan and establish project schedules, quality plans, budgets, and communication and risk management plans.
• Manage issues arising from scope definition and disputes impacting scope, schedule, and cost.
• Ensure accurate project cost/revenue forecasts and manage project financials effectively.
• Resolve project overrun issues and track project progress, reporting to Senior Management and Customers.
• Optimize resource utilization across teams to maximize productivity and minimize wastage.
• Lead the project and service team to ensure smooth project transition to operation per customer requirements and processes.
• Manage project operations to maintain service levels without financial penalties or security incidents due to negligence or lack of awareness.

Customer/Vendor/Stakeholder Management

• Manage contracts and subcontractors, effectively engaging stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Maintain a strong customer-service orientation.

Team Management

• Lead, guide, manage, and motivate project team members to deliver quality project work, eliminate project exceptions, and delight customers.
• Plan for optimal resource use across teams with project and technical competencies.
• Conduct performance reviews and maintain open communication with the team for continuous improvement.
• Ensure high individual and staff billability.

Ideal Candidate Qualifications

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills, including strong persuasive techniques.
• Ability to lead, develop, and maintain respectful and trusting relationships.
• Proven track record in assuming overall responsibilities and managing large-scale projects.

Requirements:

• At least Bachelor’s degree and minimum 8 years of experience
• 3-5 years of experience in the field of Project Management in the IT Industry
• Previous experience running a large IT project of 6 months or longer
• Excellent English skills both written and spoken
• Good communication skills
• Detail-oriented and well organized
• Proficiency in MS Project, Word, Excel and PowerPoint

Note: This is currently a work from home position so candidates must have home internet service with at least 30MBPS.

Responsibilities

· Deliver exceptional service and support to all members.

· Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.

· Administer membership welfare schemes.

· Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.

· Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.

· Stay updated on industry trends and best practices to ensure the membership services division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum diploma in any field

Knowledge and Skills

· Strong understanding of membership programs, loyalty strategies and member engagement techniques.

· Proven track record of managing and developing teams to achieve high performance.

· Exceptional communication, problem-solving and interpersonal skills.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.

Location: Singapore/ Chinatown/Outram Park

Responsibilities

• Develop and implement comprehensive performance marketing strategies and campaigns (For Hong Kong, Singapore and Japan Market) to drive leads to achieve business objectives
• Manage owned and paid media channels, including SEO/SEM, social media marketing, email marketing, online and OMO advertising campaigns to drive customer engagement and increase sales
• Manage budgets and analyze digital marketing performance to drive strong CPL, CPA, ROI, brand exposure, and awareness to inform future strategies
• Implementing A/B testing, conversion rate optimization, and retargeting campaigns
• Implementing marketing automation and lead generation strategies
• Provide leadership and direction to the performance marketing team, including managing personnel, setting goals, and providing performance feedback
• Work closely with the management team to share funnel conversion improvement ideas and feedback, present results, and assist in projects

Requirements

• Degree holder in Marketing, Business Administration, or any related disciplines
• 10+ years of solid digital marketing experience in a similar role as well as experience building effective multi-channel marketing strategies
• Solid expertise in campaign and channel analysis and reporting, to drive actionable insights & actions
• Experience with Fintech, SaaS, or B2B tech business is highly preferred
• Able to work under pressure independently, strategic thinker, result-driven, a visionary leader and detail-minded
• With excellent commercial acumen and strong ability to achieve business KPIs through effective marketing strategies

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Assistant Front Office Manager and Front Office Manager to supervise the front office Operations and provide guidance to the Duty Manager for daily Operation’s needs.
• Conduct Daily briefing and deliver important message from the Management to the FO team.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Always maintain the best relations between management and guests.
• Ensure room assignment for on day arrival and VIP / Wedding rooms are done before guest’s arrival.
• Ensure all Traces are checked and follow up.
• Handling the Airlines crew’s room assignment and coordinating with Housekeeping on room readiness.
• Handling group arrangement from Corporate and Travel Agent.
• Ensure all check-in and out procedures are followed.
• Ensure there is no misuse or mishandling of the computer and its peripherals.
• Ensure security measures are taken in handling of room keys.
• Ensure all registration cards are accurate and filled up.
• Work closely and keep the Security Department informed of all incidents.
• In case of natural disasters, fire, death, or bomb threats, apply the Hotel’s emergency procedures as laid down by Management.
• Ensure guests are always given prompt and efficient services by the team members.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• Ensure sufficient equipment and guest supplies daily.
• Assist Deputy Head on training related issues. To prepare the training plan and ensure planned training takes place and training records are submitted to HR in a timely manner.
• To actively identify training opportunities and suggest training topics related to all areas of the Front Office, including but not limited to Concierge/Bell Service and Front Desk.
• To perform any other duties that may be assigned by the management.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

Sales Strategy & Execution:

• Meet or exceed individual sales targets while contributing to the team’s overall revenue goals.
• Identify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolio.
• Collaborate in developing and implementing effective sales strategies to meet personal and team targets.
• Regularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive.

Client Relationship Management:

• Based on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers.
• Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookings.
• Promote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking events.
• Engage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.
• Resolve client issues or concerns promptly to maintain positive and lasting relationships.
• Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.

Business Development:

• Prospect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.
• Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.
• Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.
• Develop a targeted prospect list to attract business from competitor hotels and increase market share.
• Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.
• Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.
• Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.

Account Management:

• Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.
• Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.

Sales Operations:

• Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.
• Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.
• Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.
• Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.
• Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.
• Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.

Marketing and Promotional Activities:

• Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.
• Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.
• Attend key sales and PR-related events to effectively promote the hotel.

Administrative Duties:

• Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.
• Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.
• Offer feedback and suggestions to enhance sales processes and achieve better results.
• Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.
• Establish and regularly update mailing lists and databases to support sales activities.

Other Responsibilities:

• Stay updated on industry trends and best practices to maintain a competitive edge in the market.
• Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.