The Administration Manager plays a role in many parts of a business’s operations. This is a top-level role, meaning the Administration Manager works with other leaders and team members in each of the business’ departments. Administration Manager has a lot of duties to perform on a daily basis, including:

• Guiding the company’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring the company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting line managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments

We are looking for a dynamic and results-driven Account Manager/Sales Manager to join our team at PractoPal. The ideal candidate will acquire new clients, manage existing accounts, and drive sales growth for our Optical Management Software. You will play a crucial role in building relationships with optical retailers, presenting our solutions, and ensuring that clients receive the support they need for successful implementation and ongoing satisfaction.

Key Responsibilities:

• Identify and acquire new clients in the optical retail and eye clinic sectors through proactive sales strategies.
• Manage and grow relationships with existing clients, ensuring their needs are met and they are fully utilizing the benefits of PractoPal.
• Conduct product demonstrations and presentations to potential clients, showcasing the features and advantages of our Optical Management Software.
• Collaborate with the development and implementation teams to customize solutions according to client requirements.
• Monitor client accounts and provide ongoing support, addressing any issues or concerns to maintain high client satisfaction levels.
• Develop and execute sales strategies and campaigns to achieve monthly and quarterly sales targets.
• Prepare sales proposals, negotiate contracts, and manage the end-to-end sales process.
• Keep up-to-date with industry trends and competitive products to identify new business opportunities and areas for improvement in our offerings.

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Proven track record in sales, preferably in SaaS, healthcare, or optical retail sectors.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Experience in account management, with the ability to manage multiple clients and prioritize tasks effectively.
• Ability to conduct product demonstrations and provide persuasive sales presentations.
• Self-motivated, proactive, and results-oriented with a passion for meeting and exceeding sales targets.
• Willingness to travel for client meetings and industry events when necessary.

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Benefits:

• Competitive Salary: Enjoy a generous salary range of $2,500 to $4,800, reflecting your experience and expertise.
• Career Growth: Be part of a dynamic marketing team with clear pathways for advancement within the organization.
• Innovative Environment: Work in an industry-leading company, utilizing the latest marketing tools and techniques to enhance your skills.
• Creative Freedom: Take charge of exciting projects and campaigns that allow you to express your creativity and develop innovative marketing strategies.
• Work-Life Balance: Benefit from a flexible working environment that may include indoor and outdoor activities, with the possibility of weekends for special events.

Job Description:

Join our team as a Senior Marketing Executive and play a pivotal role in enhancing our company's market position. You will assist the General Manager in developing and executing comprehensive marketing strategies while managing our online presence and optimizing customer engagement. This is an exciting opportunity for a motivated and creative marketing professional to make a significant impact in our organization.

Roles & Responsibilities:

• Develop and Execute Online Marketing Strategies: Plan, implement, and manage strategies to boost the company's market position.
• Maintain Website and Social Media Relevance: Keep all marketing materials updated and relevant, integrating with offline events and e-commerce platforms.
• Create and Manage Visual Content: Oversee the creation of visual content, including video and photoshoots, for our social media channels.
• Manage Social Media Content: Supervise all published content on platforms like Facebook, Instagram, and TikTok; monitor sales conversions and engage with followers.
• Implement SEO Strategies: Apply SEO techniques and review website performance using analytics tools.
• Source and Manage KOL Influencers: Identify and collaborate with Key Opinion Leaders for marketing campaigns.
• Ensure Timely Social Media Updates: Maintain a posting schedule for effective engagement.
• Execute Marketing Plans Within Budget: Implement strategies while adhering to budget constraints.
• Handle Ad-Hoc Projects: Assist with various marketing projects as assigned.

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 7 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 7 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Job Description

1. Business Development & Sales
• Identify and secure business opportunities from associations,
organizers, exhibitors, and agents.
• Generate sales leads and grow business from both new and
existing clients.
• Manage sales and shipment for Global Sporting Events,
private, and special events.
• Provide quotations and manage sales with local and
international exhibitors, ensuring smooth coordination.
• Build and maintain strong client relationships, offering expert
advice on customs documentation and logistics.
• Negotiate contracts and pricing, ensuring profitability and
long-term partnerships.

2. Operations Management
• Plan and oversee the operations at on-site/before/after
exhibition, in collaboration with organizers, exhibitors, and
overseas offices/agents.
• Coordinate with internal teams and external stakeholders to
ensure timely and efficient execution of exhibitions.
• Manage logistics, transportation, and all necessary
arrangements for exhibitions locally and abroad.
• Lead and supervise on-site personnel, ensuring operational
efficiency and adherence to schedules.
• Attend site surveys and meetings with contractors to
guarantee operational readiness.
• Troubleshoot and resolve any issues during events,
implementing corrective actions where necessary.
• Evaluate and manage relationships with vendors to support
exhibition operations.

3. Financial Oversight
• Ensure accurate billing for services rendered and manage
payment collection, including Cash on Delivery’s exhibitors.
• Provide monthly gross profit (GP) estimates and monitor the
accuracy of cost and income reserves in Globus.
• Prepare and submit budgets, forecasts, and monthly sales
reports to the Finance team and CEO.
• Drive account revenue growth, ensuring profitability for each
job and exhibition.
• Assist with resolving insurance claims and client complaints
when escalated.
Requirements
• Good computer skills
• Excellent verbal & written communication skills
• Good knowledge of the exhibition industry
• Good leadership qualities
• Able to meet tight deadlines & work in extreme working conditions
• Able to plan & co-ordinate all operations on-site
• Able to speak & understand simple Malay
• Able to work under pressure in a very fast pace environment
• Independent & team player
• Able to deal with staff & workers firmly while maintaining good working relationship
• Good interpersonal & communications skills
• Fast thinking & has a sense of urgency
• Problem solving skills
• Able to work long working hours including weekends & public holidays
• Hard working & willing to learn
• Resourceful

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

About ASUS

AICS is part of ASUS, a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers. Along with an expanding range of superior gaming, content-creation and AIoT solutions, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. With a global workforce that includes more than 5,000 R&D professionals, ASUS is driven to become the world’s most admired innovative leading technology enterprise.

About AICS

We’re on a mission to transform scattered medical data into collaborative knowledge for better patient care. We solve problems that help healthcare organizations provide safer and more efficient care. We transform outdated clinical information systems with new technologies and build applications, Hospital Information SaaS platform and AI SaaS assisting clinicians in smarter care delivery We are on a promising edge of medical AI with successful partnership with healthcare providers in Singapore and Taiwan. AICS is a startup environment with excellent career development opportunities, and we invite you to join the journey to transform healthcare delivery through technological advancement.

At AICS, you will:

• Work with a world-class engineering team.
• Build and support a product with machine learning truly at its core.
• Build a user-driven, data-driven, and domain-driven product with tangible business impacts.
• Bring value to the healthcare system, and work with large medical enterprises.
• Develop different skill sets and push boundaries in a dynamic start-up-like environment.

Responsibilities:

• Provide on-site leadership for the project team by building and motivating multidisciplinary team members to meet project goals, adhering to their responsibilities and project milestones.
• Work with and inspire our world-class engineering team with excellent product vision, long-term product roadmap, and short-term milestone delivery.
• Define and analyze metrics that will drive product and feature development.
• Identify and decompose complex business problems, clarify users’ needs, and develop the requirements into well-defined features, software requirement documents, and business logic.
• Ensure all development processes and deliveries are compliant with information security and privacy regulations.
• Identify new business opportunities based on the existing technology platform and near-term development capabilities, and build products to support these opportunities.

Qualifications:

• A strong leader. Result-driven, detail-oriented, data-obsessed, and highly organized. Be able to wear different hats and handle uncertainties.
• A strong communicator capable of leading in customer-facing scenarios.
• Willing to make extra efforts and learn new domain knowledge, especially in the medical industry.
• You have 6+ years as a product manager or similar role (e.g., project manager).
• You have worked at top tech companies or well-funded startups.
• Degree in engineering, computer science, or medical-related domains.

Preferred Qualifications:

• Academic or industrial experience in the healthcare industry.
• Having been part of a team working with modern machine learning infrastructure.

Job Summary

We are seeking an experienced RPA Project Manager to lead Robotic Process Automation (RPA) initiatives. This role involves managing end-to-end RPA implementations to enhance operational efficiencies and achieve cost reductions through automation.

Mandatory Skill-set

• Has 8 years and above of experience in RPA;
• Strong background in technical support for RPA solution and is capable of building custom automations;
• Hands on experience in C#.Net;
• Expertise in leading automation initiatives to enhance business processes, drive efficiency, and reduce costs;
• Proficient in leading and influencing cross-functional teams;
• Familiar with various project management methodologies;
• Strong stakeholder management skills, capable of driving change effectively;
• Experienced in developing and deploying advanced RPA solutions;
• Proficient in RPA platforms such as UiPath, Automation Anywhere, and Blue Prism.

Desired Skill-set

• Have relevant RPA certification such as UiPath Certified/ Automation Anywhere Certified Advanced/ RPA Professional/ Blue Prism Developer/ Professional Certification.

Responsibilities

• Lead the comprehensive RPA strategy and execution from start to finish, preferably with experience in the insurance industry.
• Implement RPA initiatives and automation projects end-to-end to increase operational efficiency and reduce process costs.
• Foster cross-functional collaboration to identify and drive automation success.
• Partner with cross-functional teams, including underwriting, claims, and customer service, to gather detailed requirements, conduct thorough workflow analyses, and implement tailored automated solutions for significant operational enhancements.
• Design, develop, and maintain RPA workflows using tools such as UiPath or Blue Prism.
• Establish RPA best practices by developing and maintaining robust frameworks, standards, and best practices specific to the insurance industry, ensuring high-quality solutions while maintaining compliance with regulatory requirements.
• Manage projects from the initial requirements-gathering phase through to project completion.
• Optimize project delivery by collaborating closely with various business units to identify automation opportunities, analyze existing insurance processes, and define comprehensive requirements, leading to improved project delivery times and outcomes.
• Provide team leadership and development for team members and direct reports.
• Design and implement training programs to enhance team skills in RPA tools and methodologies, fostering a culture of continuous learning and innovation.

Our company is seeking a highly skilled and experienced Senior Beauty Manager to oversee our beauty department. The ideal candidate will have extensive knowledge of the beauty industry, strong leadership skills, and a proven track record of successfully managing a team. The Senior Beauty Manager will be responsible for driving sales and developing strategies to increase revenue while ensuring exceptional customer service and maintaining a high level of product knowledge amongst the team.

Responsibilities:

• Oversee the beauty department, ensuring it runs efficiently and effectively.
• Develop and implement strategies to increase sales and revenue.
• Train and develop the beauty team to maintain a high level of product knowledge and provide exceptional customer service.
• Conduct regular performance reviews, provide feedback and identify areas of improvement.
• Analyze sales data to identify trends and opportunities.
• Develop promotional plans and execute them effectively.
• Monitor inventory levels and ensure product availability.
• Work collaboratively with the marketing and merchandising teams to ensure the beauty department aligns with the overall brand strategy.

Requirements:

• At least 3 years of experience in a management role in the beauty industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of the latest beauty trends and products.
• Ability to analyze sales data and develop strategies accordingly.
• Ability to work flexible hours, including weekends and holidays.

If you meet the above qualifications and are interested in this exciting opportunity, please submit your resume and cover letter to [email protected]. We are an equal opportunity employer and welcome applications from all qualified individuals.

Roles and Responsibilities:

1. Operations Management:

Manage all aspects of the restaurant's daily operations, including opening and closing procedures, staffing, and inventory management.
Ensure compliance with health and safety regulations and uphold cleanliness standards throughout the restaurant.
Monitor food quality and presentation, addressing any issues promptly to maintain customer satisfaction.
Implement and enforce company policies and procedures to maintain consistency and efficiency.

2. Staff Management:

Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
Create staff schedules, taking into account business demand and staff availability, ensuring adequate coverage for all shifts.
Provide ongoing coaching and performance feedback to employees, fostering a positive and productive work environment.
Handle employee conflicts or disciplinary issues professionally and according to company policies.

3. Customer Service:

Ensure that all guests receive exceptional service and address any customer concerns or complaints promptly and professionally.
Interact with customers to gather feedback and make improvements to service and offerings as needed.
Maintain a welcoming and hospitable atmosphere in the restaurant, greeting guests and assisting with seating or other requests.

4. Financial Management:

Monitor financial performance indicators, such as sales, expenses, and profitability, and implement strategies to achieve financial goals.
Control costs by managing inventory levels, portion sizes, and waste, and optimizing staffing levels to maximize efficiency.
Prepare and analyze financial reports, including budgets, P&L statements, and forecasts, to track performance and identify areas for improvement.

5. Marketing and Promotions:

Collaborate with marketing team to develop and implement promotional activities and marketing campaigns to attract new customers and retain existing ones.
Utilize social media platforms and other marketing channels to engage with customers and promote the restaurant's offerings and events.

Quickly adapt to changing circumstances or unexpected challenges, such as staffing shortages or equipment malfunctions, to ensure smooth operations.

6. Flexibility and Adaptability:

Be willing to work flexible hours, including weekends, public holidays, and night shifts, to accommodate the demands of the business.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

Benefits:

• Competitive salary up to $3,500 basic plus quarterly bonus
• Night shift allowance of $4 per shift and transport provided for late hours
• Exciting work environment at Suntec City with a dynamic team
• Opportunities for career growth and learning technical skills (karaoke systems, mic checks)
• 6-day work week with flexibility in shifts, including weekends

Job Description:

We are seeking an energetic and customer-focused Service Crew member to join our team at Suntec City. In this role, you’ll provide excellent customer service, handle reservations, take and serve orders, and assist with basic technical support. If you are passionate about creating a fun and safe environment, enjoy teamwork, and can work independently, we want you on board!

Roles & Responsibilities:

• Provide friendly and courteous service to ensure a positive customer experience
• Handle phone reservations and enquiries efficiently
• Take orders, serve food and beverages, and manage point-of-sales systems
• Offer basic technical support, including microphone and karaoke system checks
• Maintain a clean and safe working environment
• Work unsupervised while delivering high-quality work
• Communicate clearly with the team and management
• Adhere to hygiene standards and present a neat appearance
• Perform ad-hoc tasks assigned by supervisors
• Comfortable handling alcoholic beverages as part of the job

Requirements:

• Ability to work late hours, including weekends and holidays
• Customer-oriented, with a positive attitude
• Willingness to handle alcoholic beverages and manage technical equipment

Job Summary:

This role involves leading a team of competent engineers, supervisors and skilled workers in tendering for projects, procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system as well as conduct of testing and commissioning of the ACMV system.

Job Description:

1. Team Leadership:

• Lead, supervise, and mentor a team of ACMV engineers, supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.
• Provide ongoing training and development opportunities for the team.

2. Stakeholders management:

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise:

• Provide technical guidance and support to engineers, supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule.
• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.

4. Budget Management:

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-savings measures.

5. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Reporting:

• Provide updates to senior management on departmental performance and challenges.

7. Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in air-conditioning repair and maintenance.

Requirements:

• Minimum Bachelor's Degree in Mechanical Engineering.
• Proven experience in management and execution of air-conditioning and mechanical ventilation (ACMV) works.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations and industry standards.
• Certification of ACMV systems or related field is advantageous.

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements and skills

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule