About ATLAS Bar Singapore:Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:Not wanting to rest on laurels, we have opportunities to expand our operations and are now searching for a dedicated Front of House Manager to join and lead our existing Floor team. Beyond the execution of world-class service, your job will require that you actively engage the team to provide exceptional day to day guest experiences while driving staff training, knowledge building and general team management. This special individual will work alongside our Head Bartender and report into the Assistant General Manager. Furthermore, the right applicant could be groomed for broader responsibilities in the short to mid-term future. Most importantly though, we require a candidate to grow and develop themselves and others in the world of gin and hospitality! Commitment to Growth is our key value and if you live for all things food and drink whilst working in a close team, ATLAS is the right place for you.

Do you thrive in a fast-paced environment?At ATLAS, we embrace the excitement and energy of a fast-paced environment with an existing, well trained Supervisory team. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself, expand as a professional and further develop a world class Front of House team in your own image with the guidance and oversight of strong core management.

Are there other benefits?Our commitment to growth extends to our Employees, and if you have a genuine passion for all things food and drink, ATLAS is the ideal place for you to thrive.Join our team and enjoy fantastic benefits, including:

Annual KPI bonus: As a member of our management team, a performance-based bonus will be awarded each year towards achievable goals. Your dedication and outstanding service will definitely be rewarded.
Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to very competitive wages and KPI incentives, we offer an annual work anniversary incentive to celebrate your work anniversary with us.
If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced manager or a younger professional wanting to start your journey in hospitality management, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Additionally, if you are seeking part-time service crew roles, we have opportunities available to accommodate your needs.

We are a global service organization with a team of great people, with a shared vision, values and mission:

Protecting People. Enhancing Lives. Preserving our Planet. Look us up https://www.rentokil-initial.com/about-us

We are an equal opportunity employer! We are now recruiting and welcome energetic and like minded professionals to apply.

The HR Manager should be ready to oversee, manage and execute all aspects of human resources. Ideal candidate should be able to work in an highly operational working environment. The role requires someone who has managed C&B and worked as a HRBP. This person will report directly to the HR Director, Singapore, Thailand and Vietnam, stationed in Singapore.

DETAILED RESPONSIBILITIES

• Payroll - manage all tasks pertaining to preparation of salaries in an accurate and timely manner, payroll processing, payroll reconciliation, and preparation of statutory reports and periodic audits.
• Work with insurance providers to ensure all insurance matters are followed up.
• Develop, review and implement HR strategies and policies that support business goals, with a focus on data collations and analysis for continuous improvement.
• Manage employment contracts, certification letters and other HR related letters.
• Manage on-boarding and off-boarding activities
• Maintain organisation's employees' database on Workday and Sage
• Organise activities and events to enhance employee bonding and engagement.
• Handle employee relations including grievances and disciplinary issues.
• Handle annual performance management and pay review process from start to finish. Guide functional leads on performance and pay decisions
• Ensure compliance with labour regulations
• Other ad hoc HR functions as and when required or assigned

REQUIREMENTS

• Degree / Diploma in BA, HRM, or equivalent
• Minimum 5 years HR Generalist experience in service or relevant industry
• Proficient in English
• Able to speak an additional local language

EXPERTISE IN :

• Singapore's Labor / Employment Laws
• Payroll Management and Payroll / data compliance
• Employee Relations/Industrial relations
• Sound knowledge of recruitment practices, networks and work pass / work permit requirements
• Have supervised a small team

ATTRIBUTES:

• Mature and confident with interpersonal skill and dare to make a change as and when is required.
• Able to exercise discretion in handling highly confidential issues and execution in a positive manner when come to the critical cases
• Demonstrate strong written and oral communication skills
• Display familiarity with local laws & regulations
• Interact with individuals at all levels of the organization professionally
• Motivate, develop, and direct people as they work, identifying the best people for the job
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions , or approaches to problems, systematic and thorough in the execution of tasks.

A market competitive rewards structure and a fast paced and friendly environment with lots of learning opportunities

As PSI’s Senior Proposal Manager, you will contribute to everything from RFP to bid defense strategies.  You will partner with global teams of subject matter experts from Feasibility, Medical Affairs, Project Management, Clinical Operations, Budgeting, and Business Development to produce winning proposals. You will build your strategies and budgets in a unique cloud-based platform, INTELIA. You’ll be part of a dynamic global team, passionate about delivering clinical trials on time.

The job will include:

• Writing strategic proposals that meet our clients’ needs
• Modeling studies and draft budgets in INTELIA (PSI’s proprietary platform)
• Organizing, attending, and leading strategy calls for each RFP
• Ensuring quality input from various stakeholders within the company
• Working with the budgeting team to develop competitive budgets and obtaining missing costs
• Preparing vendor RFPs and obtaining vendor quotes
• Providing support for bid defense meetings
• Attending client meetings
• Maintaining RFPs in PSI systems

• Perm, West (Hybrid Work Arrangements)
• Must have experience with leasing for flatted factories / data centers (B1/B2 industrial)
• Sound understanding of the industrial leasing industry with an extensive network of contacts.
• 5 years of relevant experiences in marketing and industrial leasing.

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Description

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s commercial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate and industrial leasing industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Bonus
• Medical Coverage
• Hybrid work arrangements

This is a role in the in-house client-dedicated Team in Keywords Singapore.  The Lead LPM role will support the client’s Localisation team and will work closely with the client’s tools, processes and personnel.

In this role, the Lead LPM will need to master file delivery management to support the client’s localisation and LQA requests.

The Lead LPM will manage the hand off and delivery of multiple localisation projects of different sizes, simultaneously within the timeframe agreed with the client.

Responsibilities:

Client Relationship:

• Work closely with the client’s localisation team on project specifications.
• Communicate regularly and professionally with the client’s localisation team.

Communication:

• Manage all communication channels on assigned projects.
• Ensure communication is clear and concise on project requirements to other Keywords offices and the client’s language providers and development teams.

Project Management:

• Work with the client’s localisation tool to organise tasks and deliveries.
• Hand off files to the client’s language providers, including Keywords.
• Monitor status and track delivery of projects.
• Seek solutions for issues that arise during projects and escalate risks as necessary.
• Propose improvements to process where applicable.

Teamwork:

• Work as part of in-house client-dedicated teams in Keywords.
• Build good working relationships with all client-dedicated team members in Keywords.
• Build working relationships and daily cooperation with the Keywords LPMs and Keywords Leads for Localisation and LQA.
• Build good working relationships with other Keywords offices, language providers and developers, working on the client’s localisation.
• Support the other LPMs and assist the Keywords Team Leads in daily operation.

Reporting:

• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Escalate any material issues that arise on a project to the LPMs and Team Manager and agree how to manage and communicate these with the client.
• Participate in regular internal and client meetings.
• Participate in business reviews with both internal and external stake holders.

Personal development:

• Take responsibility for personal learning and training needs.

• Only open for Singaporeans
• Degree / Diploma in Business, Translation, Computer Science or Games Development
• Minimum 3 years’ experience in Games Localisation or LQA
• Must be motivated and a team player
• Excellent written, verbal and interpersonal communication skills in English and Chinese
• Excellent knowledge of PC and MS Office products is essential
• Excellent coordination skills
• Flexible towards working hours
• Ability to cope under pressure and to work to tight deadlines
• Ability to work with remote teams
• In depth knowledge of MOBA games
• Knowledge of memoQ
• Knowledge of an additional language an advantage
• Knowledge of MT an advantage

Additional:

• This is a 1-year contract (renewable & convertible to permanent) position.
• Working Location: Lavender MRT
• Working Hours: Monday to Fridays, 10am to 7pm

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire

• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.

https://www.keywordsstudios.com/privacy-policy/

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Maximize business opportunities by selling the right room to the right customer at the right time and price.
• Achieve financial results through effective sales strategies and tactics.
• Utilize and promote technology to increase productivity and profitability.
• Build strong relationships with customers and business partners.
• Identify and handle sales leads efficiently.
• Fulfill customer relationship management responsibilities and sales goals through planned customer interviews.
• Prepare and update customer management reports and ensure timely follow-up.
• Actively distribute product information and raise awareness in relevant markets and business segments.
• Cross-sell products and services in accordance with corporate and divisional guidelines
• Use unique selling points to link features with benefits during sales calls.
• Contribute creatively to product and sales development.
• Assist in planning and coordinating sales activities, events, and promotions.
• Manage accounts and maintain up-to-date customer information manually and electronically.
• Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
• Confidently sell premium rates.
• Possess basic computational abilities and a strong sense of business acumen.
• Basic Knowledgeable in Corporate, Travel Industry, Corporate, MICE and Catering sales.
• Understand the market and competitors within own market segment.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, event organization, and audio-visual equipment.
• Extensive experience in sales and marketing, with a proven track record of delivering results.
• Ability to identify and handle sales leads effectively and efficiently.
• Builds effective relationships with customers and business partners.
• Represents the hotel and participates in domestic and international sales activities.
• Confident in selling premium rates and able to overcome objections, especially with pricing.
• Understanding the market and its competitors and ability to conduct market research and analysis to develop effective sales and marketing strategies.
• Proficient in technology and software tools for sales and marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Managing all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables

· Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Conduct External and Internal Design Reviews and Project Management Review with Customer and project stakeholders

• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled
• Developing and maintaining a detailed project plan
• Work with pre sales and solution team in cost and efforts estimation during project tendering phase

Requirements

• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Experience in InfoComm Technology
• Experience in Maritime Communication Systems is preferred
• Sound knowledge of project planning, accounting and reporting tools
• Able to work in shipyard and shipboard environment
• Ability to innovate and adapt to fast and dynamic environment
• Excellent interpersonal, communication and written skills
• Ability to work independently and in team setting
• PMP certification would be an advantage
• Wiling to travel
• Working location is in Jurong East
• Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

• 6 months contract (Comes with completion bonus)
• 8 years of marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience.
• Must have experience with regional coverage.

Job Description

• Educate and work with stakeholders across the business and with our partners to implement the global partner program strategy, marketing initiatives and programs
• Align the channel marketing plan with the regional channel management team for the go to market channel strategy 
• Manage APJ channel content, materials, communications, social media, newsletters, and portal contributions to inform and engage partners regionally
• Ensure effective and frequent communication of key initiatives to the regional channel team
• Accountable for achieving quarterly and annual marketing KPI targets as agreed to with Corporate, marketing, and sales leadership
• Deliver the company's content to partners across different platform including but not limited to partner newsletter, organizing partner webinar etc

• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience
• Experience planning, executing and measuring marketing programs according to best practices to deliver on defined business results
• Strong collaboration and negotiation skills.  Proven ability to propose and close on mutually agreeable solutions based on goals and constraints while maintaining strong relationships
• Strong planning and project management skills
• Skilled in Word, Excel and PowerPoint as planning, analysis and communication tools
• Familiarity with sell-with partner business model and systems integrator businesses

• Services or technology partner experience
• Experience with marketing automation systems and campaign data reporting systems
• Experience in hosting online webinar across platforms like On24, Zoom, Webinar etc

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Completion Bonus
• Medical
• Insurance
• Leave

Job Purpose:

This role holds responsibilities for the Membership Services, Front Office and Club’s Constitution and Bye-Laws. He / She work closely with the General Manager to implements membership-related and value-added services to meet members’ need and expectations.

Job Responsibilities:

Membership Sales, Membership Rules & Regulations, Project/Event Responsibilities

1. Works closely with the Marketing Team to raise Membership Sales, Member Relations and Member Retention.

2. Develops a keen understanding of Membership policies, rules and regulations, available facilities and services, on-going programmes, events and activities to carry out the front-end function in increasing the Club’s membership value.

3. Works closely with the General Manager/Secretary and Chairman of the Rules & Membership Sub-Committee in rolling out marketing strategies and implementation of new Membership sales initiatives and programmes.

4. Develops strong working relationships with membership brokers.

5. Supports the General Management team for the Club’s Annual General Meeting and Extraordinary General Meeting.

6. Responsible for the overall budget and expenditure for the Membership department.

7. Responsible for meeting the targets set out for membership transfers for each fiscal year.

8. Motivates staff to work closely as a team to provide members a seamless experience from the Front Office team as a frontline and Membership Services as a back-end.

9. Reviews and implements administrative processes for the Membership department and ensures consistency of procedures according to Standard Operation Procedures (SOPs).

10.Ensures a consistently high level of customer service at the Front Office and also from the Membership Services team.

11.Works closely with the Marketing Team to meet the yearly targets of Membership Transfers.

Member Value Enhancement/Membership Privileges

12. Evaluates new membership privileges for recommendation to the General Manager.

13. Conducts a regular review of the viability of the Club’s existing privileges.

14. Develops key relationships with Club partners and sponsors.

15. Sources new opportunities with partners and sponsors.

16. Negotiates Club-wide sponsorship deals for events and other targeted activities/areas of the Club to create brand awareness for sponsors.

Legal & Disciplinary Related Responsibilities

17.Ensures the consistent application of membership policies in accordance to the Club’s Constitution and Bye-Laws.

18. Handles all legal and administrative matters pertaining to Club membership as well as disciplinary proceedings.

Reciprocal Clubs

19. Oversees and liaises with reciprocal Clubs to enhance member experience.

20. Evaluates new reciprocal Club requests for recommendation to the General Manager and Management Committee.

21. Conducts a regular review of the viability of the Club’s existing reciprocal club partners.

Manage Teams and/or Departments

22. Communicate common goals, direction and accountability among staff

23. Develop staff by coaching, mentoring and engaging career discussions

24. Exhibit effective performance management practices within department in accordance with

organizational policies and procedures

25.Monitor budgets, forecasting, work allocations and staffing of the various departments

Others

26. Any other duties/projects as assigned by Supervisor and/or Management.

27.Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

28.Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

29.Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment. Any other tasks as assigned by the Head of Department.

Requirements: -

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Minimum Diploma qualifications

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2-3 years of relevant experience in the same capacity of work preferred

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Able to work independently and in a team environment

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Self-motivated and have strong initiative

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Thrives in a high stress environment, ability to work in a fast-paced environment and multitask

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Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner

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Meticulous and strong attention to details

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Good communication and people skills, customer service orientation

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Proficiency in Microsoft Excel, MS Word and MS Power-point

Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

Qualifications

• Minimum 1 year experience in similar capacity
• Excellent communication and interpersonal skills with colleagues and guests
• Excellent customer service skills and enjoy creating delightful moments for guests
• Able to thrive in a dynamic and fast paced environment
• Strong analytical and problem-solving skills
• Strong operational leadership with a business mindset
• Read, write and speak English fluently

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.
• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.
• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.
• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.
• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation or guiding guests to their destination within the hotel and that guests’ complaints are handled with tact and diplomacy.
• Review arrival list for all arrivals, taking note of VIPs and those with special requests.
• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.
• Ensure complete guest database are obtained.
• Prepare relevant reports for distribution to all departments.
• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.
• Ensure keys in their custody are issued only to authorized personnel.
• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.
• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.
• Initiate correspondence regarding enquiries, reservations, and complaints.
• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.
• Knowledgeable on emergency procedures as part of a first response team.
• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience in a similar capacity.
• Outgoing, meticulous and service-oriented.
• Knowledge of Opera system is an added advantage.

A , or Restaurant General Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.

duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

• Ensuring incoming staff complies with company policy

• Training staff to follow restaurant procedures

• Maintaining safety and food quality standards

• Keeping customers happy and handling complaints

• Organizing schedules

• Keeping track of employees’ hours

• Recording payroll data

• Ordering food, linens, gloves and other supplies while staying within budget limitations

• Supervising daily shift operations

• Ensuring all end of day cash outs are correctly completed

• Coordinating daily front- and back-of-house restaurant operations

• Controlling operational costs and identifying ways to cut waste

• Appraising staff performance

• Interviewing/recruiting new employees

• Interacting with guests to get feedback on product quality and service levels

JOB SUMMARY

Plans, implements, coordinates and manages all engineering operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manages technical staff, including hiring, training, personnel development.

Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets.

Assists in operations and maintenance issues, troubleshooting and problem solving as required including all documentation required to fulfill the task.

Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Ensure that the maintenance and operations related to engineering is in line with the client requirements.

Coordinates maintenance efforts with outside contractors, tenant personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.

Maintains on-going communication with tenants, clients, owners, facility management team and vendors.

May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings.

Responds to incidents and emergency situations, remotely for all countries and physically in Singapore if needed, (fire, evacuation, equipment failure etc.) and responds to customer concerns. Provide regular updates to all stage holders based on the approved channel by the client.

Implements and administers inventory control programs/purchase parts and supplies.

Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.

Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations.

Management of the building power down for all locations including coordinating with the local FMs and the local vendors.

Other duties as assigned by the client, the manager or the account management team.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff which aligns to the account and company goals. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Degree in Electrical Engineering or Mechanical Engineering is preferred, Singapore LEW license holder is a plus.

CERTIFICATES and/or LICENSES

Universal CFC certification. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, SharePoint, and CMMS.

Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.

OTHER SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting and achieving target deadlines for the team and activities. Errors in judgment may cause long-term impact to self, co-workers, supervisor, department and/or line of business, hence it is very important to have the ability to have an analytical and strategic thinking mindset and composure under pressure to make the right judgment under pressure.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level,

2. Follow all activity policies and procedures, including all HSE-related requirements at all times,

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you foresee could result in an accident or injury and / or stop work if required.

As a Manager:

1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:

a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,

c. Support “stop work” authority when it is exercised in good faith,

d. Communicate any / all potential workplace hazards and workplace procedures.

DUTIES & RESPONSIBILITIES:

Position Overview:

The Library Manager plays a crucial role in ensuring the effective management and operation of two libraries within the school – one for the secondary school section and another for the junior college section. The Library Manager is responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff. This role involves both administrative and educational components to foster an environment conducive to learning and research.

Key Responsibilities:

1. Library Operations Management:

● Oversee the day-to-day operations of both the secondary school and junior college libraries.

● Fine-tune and enforce library policies, procedures, and guidelines to ensure consistent and efficient library usage.

● Oversee the main functions of the library – Finance, Acquisition, Cataloguing, Reporting, Weeding and Circulation.

● Manage library staff, including hiring, training, scheduling, performance evaluations and welfare of staff.

● Monitor library budgets, expenditures, and resource allocations.

2. Collection Development:

● Collaborate with teachers, curriculum coordinators, and school administrators to curate library collections that align with the academic needs of both sections.

● Evaluate and select appropriate print and digital resources, including books, journals, databases, and multimedia materials.

● Regularly assess the relevance and currency of the collections and make informed decisions about acquisitions and deselection.

3. User Services:

● Provide exceptional customer service to library users, assisting with research, information retrieval, technical inquiries and book recommendations.

● Foster a welcoming and inclusive environment in the libraries to encourage learning and collaboration.

● Support CCA teacher-in-charge in training and supervising student librarians.

4. Library Technology and Systems:

● Oversee the implementation and maintenance of library management systems, databases, and digital platforms.

● Ensure user-friendly access to electronic resources and digital collections, troubleshoot technical issues, and facilitate training for library patrons.

5. Promotion and Outreach:

● Develop and implement strategies to promote library resources and services to students, teachers, and parents.

● Organize and participate in events, book displays, and reading initiatives to encourage reading culture and engagement within the school community.

6. Collaboration and Partnerships:

● Collaborate with subject teachers and faculty to integrate library resources into the curriculum.

● Support Library Head in all matters pertaining to the library as a resource center.

7. Professional Development:

● Stay updated with current trends and developments in library science and education through continuous learning and participation in relevant workshops, seminars, and conferences.

REQUIREMENTS

1. Bachelor's or Master's degree in Library and Information Science or related field.
2. Previous experience in library management, preferably in an educational setting.
3. Strong organizational, communication, and leadership skills.
4. Proficiency in library management systems, technology, and digital resources.
5. Knowledge of educational trends and curriculum needs.
6. Ability to work collaboratively with diverse stakeholders.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

• Receptionist duties: patient registration, taking down patient records, cashier duties
• Dispensing of medication: preparing patients' TCM medicine (herbal medicine powder) according to prescription
• Perform tuina massage, cupping and guasha services
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Handling paperwork and admin duties
• Clinic maintenance
• Fluent in Mandarin Chinese required
• Able to work on weekends and public holidays
• Able to work and stand for long hours