The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Operation MANAGER (RESTAURANT)

Job Description & Requirements
planning, organizing, staffing, leading and controlling.

Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. General Managers set policies, operations, create and maintain budgets.

Mentally prepared to bring the company to the next level according to execute the director's goals & directions set for company.

• Position: Admin Assistant (Customer Service/Reception)
• Location: Promenade
• Working hours: Monday to Friday (8.45am - 6pm)
• Salary (commensurate with experience): Up to $3,000 + Performance Bonus
• Duration: Permanent
• Industry: Coworking Space

Main Responsibilities:

• Answer phone calls, greet clients in a professional manner
• Taking messages for clients as they require, straight onto their phones, via voicemail or written
• Filing, general administrative matters, take charge of receptionist matters
• Ensuring that all billing are filled out immediately and accurately in your time sheet and all cleaning or handyman issues are written into the appropriate books
• Handle complaints and compliments
• Any other ad-hoc duties required

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• At least O Level certificate
• At least 1 year of relevant experience in Customer Service

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Coach theoretical and practical lessons for motorcar/motorcycle.
• Teach and motivate customers assigned.
• To promote safe driving.
• Maintenance and upkeep of training equipment and resources.
• Other ad-hoc duties as assigned

Requirements:

• No experience required, training will be provided.
• Minimum GCE N-Levels, ITE/ITC or equivalent.
• Possess a valid Singapore Class 3 (manual/auto) license and for at least 3 years.
• Bilingual, preferably fluent in English with good communication and interpersonal skills.
• Remuneration package shall commensurate with higher educational qualifications.
• Both genders may apply.
• Must be able to commit to work 2 shifts (weekly rotating morning / afternoon)

Morning shift:

Monday to Saturday: 7.20am to 3.10pm

Lunch break: 11.00am to 11.30am

Rest day: Sunday

Afternoon shift:

Monday to Friday: 3.05pm to 10.55pm

Dinner break: 6.50pm to 7.20pm

Sunday: 7.20am to 3.10pm

Rest day: Saturday

Only shortlisted candidates will be notified.

Responsibilities:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications and Experience

1. Degree in Computer Science or equivalent

2. At least 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3. At least 5 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4. Experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes will be an added plus

5. Seasoned experience in gathering and documenting business requirements from end-users

6. Solid understanding and hands on experience in all phases of project system development lifecycle

7. Strong communication skills and end-user focused

8. Effective written and verbal communication skill

9. Coach and team player to ensure team meets delivery targets

• Position: Corporate Development Manager
• Location: Gul Road (company transport provided)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $9,000 + Performance Bonus (3-6 Months) + Flexi Benefits
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Lead initiatives for mergers, acquisitions, and joint ventures to drive company growth
• Identify and evaluate potential strategic partnerships, investments, and new market opportunities
• Conduct financial modeling, risk assessments, and market analysis for business expansion projects
• Develop and maintain relationships with external partners, investors, and key stakeholders
• Support C-level executives in formulating and executing growth strategies
• Monitor industry trends, competitive landscapes, and market dynamics to inform corporate strategies
• Assist in the review and negotiation of contracts and other documents related to such acquisitions, investments and joint ventures

Requirements:

• Bilingual in both English and Mandarin to converse with Mandarin speaking clients
• Bachelor’s Degree in Business, Law, Finance, or a related field
• Minimum 7 years of experience in corporate development, M&A, or strategic partnerships
• Exceptional communication, negotiation, and interpersonal skills
• Knowledge of commercial law, contract law, and regulatory frameworks preferred

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The Project Manager is responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross functional projects. He/She ensures the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. He/She leads cross functional teams, works in collaboration and co-ordinates with business users, internal and external teams, and vendors to ensure project is succesfully completed within budget & scope, on time and with quality. He/She provides regular progress update to key stakeholders and management, and escalate issues for resolution in a timely manner. He/She also participates in annual workplanning and manage the estimation of budget for new demands.

He/she possess strong project management and people management skills. He/She is confident to lead the large project or multiple projects, and drives cross functional teams in a structured and methodological manner to meet the business objectives. He/she likes to pursue excellence and new knowledge, and actively impact new knowledge and skills to others. He/She has good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders. He/She is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity.

Roles and Responsibilities:

Project Management Planning

•Plan and acquire the manpower resources requried for the projects, and manage their allocation and utilisation to meet the project objectives.

•Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

•Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

•Guide team to set up the project management framework in accordance to the process and procedures under the Quality Management System

•Develop and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

•Perform timely update to stakeholders on project progress, issues, risks, resources and budgets.

•Manage project financial health, including budget utilization and cashflow

Project Scope Mgt & Change Control

•Oversee and manage project team to develop the detailed requirements and deliverables as agreed within the scope of the project

•Guide the project team to set up change control procedure and approval board

•Manage and track issues/ arising from scope creep or missing scope

•Implement a change control procedure on requirements and perform impact assessment to budget, resource & schedule when there is change of scope

•Ensure any change in scope is well documented and impact assessment are approved by the user workgroup/project steering committee/project sponsor prior to implementation

Project Time Management

•Guide the project team to develop the detailed project schedule and ensure adequate skilled resources are assigned

•Develop the detailed project activities and schedule, identify dependency and critical path

•Drive and monitor the project activities, schedule and deadlines to ensure timely delivery

•Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality & Test Management

•Guide the project team to develop the Quality Assurance framework for the project, including a overall Test Plan

•Plan and deliver the project in accordance to the processes, procedures and responsibilities under the Quality Management System for Project Management Methodology

•Ensure all the deliverables and testing meet the agreed requirements through the use of a Requirement Traceability Matrix

•Ensure all the deliverables comply with policy stated in the HealthTech Instruction Manual , for examples, the Security and Data Management Policy

•Ensure deliverables are reviewed to minimise rework and prevent system failures, including development of mechanism to prevent problem recurrences

•Implement a comprehensive testing plan and adopt the best practices for testing referencing the Test Competency Framework

•Oversee and manage the end to end testing process, including any testing deliverables from vendors or internal teams, as well as support users in User Acceptance Testing

Project Risk Management

•Guide the project team to implement the risk management process and issue management process.

•Review and guide the project team in timely risk mitigation and issue resolution

•Identify the risk and evaluate the impact of project risk during project planning stage and put in place a mitigation plan

•Ensure mitigation is in place to contain or minimise the risk impact

•Monitor and manage new risks & issues throughout the project implementation life cycle

•Report any new risk, issues and progress of mitigation/action to the user workgroup/project steering committee/project sponsor

•Escalate new risk & issue , where necessary, for project steering committee/project sponsor for attention and resolution

Project Stakeholder Management

•Guide the project team to set up the project governance structure and escalation mechanism

•Identify the stakeholders involved in the projects with clarity of every project members' roles and responsibility

•Implement communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline

•Manage stakeholders' expectation and build a trusted relationship

Requirements/Qualification:

•Degree in Information Technology or any related disciplines

•6-10 years of experience in Project Management related work

•Technical competencies in architecture, server and security is required

•Great attention to detail

•Good team player

•Ability to thrive under stressful environments

•Good stakeholder management skills

Scope

• To plan and support outreach efforts in the community.
• To perform case management work in the community.
• To work closely with community partners and ensure holistic care delivery to the clients and caregivers.
• To perform regular clinical assessments and review of clients’ care plan and maintain regular follow-up with clients and caregivers.
• To provide basic emotional support and psychoeducation to clients and caregivers.
• To ensure accurate and timely documentation of all client related activities on Sales Force.
• To support and adhere to care grant requirements in CREST.
• To plan and participate in seniors related activities in the centre.
• Assist in planning and participation of dementia screening and any related mental health awareness outreach efforts.
• Engage in any other administrative tasks assigned.

Require

• A passion in community work.
• A keen interest to work with seniors.
• Good attention to details and organisational skills.
• Ability to speak dialects will be an added advantage.

• Position: Assistant Sales Manager (Heavy Equipment Industry)
• Location: Tuas (company transport provided)
• Working hours: Monday to Friday (8.30am - 4.30pm)
• Salary (commensurate with experience): Up to $5,200 Basic Salary + $1,500 Transport Allowance + Commission + AWS + 14 Days Annual Leave + Meal Allowance + Mobile Reimbursement
• Duration: Permanent
• Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

• Build and maintain strong relationships with customers to foster long-term loyalty and repeat business
• Monitor sales performance, identify trends, and take corrective action as needed
• Prepare accurate sales forecasts to support business planning and resource allocation
• Identify and pursue new business opportunities to expand the company's customer base and revenue streams
• Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs
• Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement
• Leverage digital marketing channels to reach target audiences and drive online sales
• Organize and participate in industry events, trade shows, and conferences to promote the company and its products
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma or equivalent
• At least 3 years of relevant sales experience
• Possess own vehicle
• Familiarity with digital marketing tools and platforms
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Knowledge of the heavy equipment industry, including market trends, regulations, and key players is required

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

Job Highlights

• Wonderful Co-workers
• Competitive Salary
• Job Security

Job Description

If you know teaching is your calling, we want you!

Over at Wondrous Mind, we believe that every child has the potential to succeed and it is our duty to help them achieve their fullest potential. No child is left behind. All teachers aim to deliver our best during our classes.

Responsibilities:

• Conduct lessons according to the centre's curriculum for Secondary 1 to 4 Emath, Amath. Max at 10-12 classes a week
• Lesson planning and curriculum writing
• Monitor the performance and progress of each student
• Liaising with parents on student's progress and give constructive feedback and solutions
• Reviewing lessons and programme
• Perform other relevant duties

Requirements:

• Possess Bachelor degree
• Passionate about teaching
• Open-minded
• Love for children and patience
• Can do attitude
• Responsible
• No experience but eager to learn and teach may apply

Working Hours:

Full Timer: 3 weekdays, both weekends.

Training on methodology will be provided for recruited teachers.

Individuals with no experience are highly encouraged to apply, looking out for individuals who are passionate with teaching. Small team with plenty of room for growth.

Interested candidate, please email your resume to [email protected]. Position only open to Citizens and P.R.

Looking for Full /Part time Clinic Assistant

What You’ll Do:
• Handle patient registration, and payments.
• Assist with appointment bookings and health screenings.
• Provide to quality service to walk-in patients and phone inquiries.
• Support the Clinic Manager with administrative tasks and data tabulation and ensure clinic cleanliness

What We’re Looking For:
• Minimum GCE ‘O’ Level or equivalent.
• Prior experience in a similar role is preferred.
• A customer-focused attitude and strong communication skills.
• Able to work shifts. Weekdays ( Morning and Evening Shifts) . PM close. PH close
• Saturday ( morning and afternoon shifts) . Night close
• SG/PR

Clinic located opposite Bukit Gombak MRT station.

Interested candidates pls email cv to [email protected]

OVERVIEW

The Finance Manager is responsible for all aspects of financial management, financial accounting, budgeting, statutory and internal audit, monthly closing and reporting as well as governance related matters pertaining to the charity’s IPC status.

KEY RESPONSIBILITIES

1. Manage financial accounting and reporting functions

• Lead a small team of finance staff to maintain the accounting system and subsystems, ensuring accuracy of financial data
• Supervise the accounting process for Accounts Payable, Accounts Receivables, General Ledger, Asset Management, Grants and Donations, in accordance with accounting standards and principles
• Identify and apply accounting treatments to be adopted to meet statutory requirements
• Perform monthly close, quarterly close, GST return and prepare financial statements

2. Management accounting and budgeting

• Conduct annual budget exercise and present key findings on financial performance

3. Manage audits & governance related matters

• Liaise with external and internal auditors on all audit matters
• Ensure annual statutory and internal audits are carried out on time
• Ensure compliance to charity governance standards

4. Manage operational financial policies and risks

• Identify and assess operational and financial risks
• Develop and execute risk management strategies
• Ensure compliance to policies, procedures and processes

5. Manage & support stakeholders

• Liaise with statutory bodies and other external consultants for operational, reporting and financial matters
• Liaise with the finance committe and board for related matters

REQUIREMENTS

• Degree in Finance/Accountancy or equivalent.
• Strong hands-on working knowledge of accounting systems and processes.
• At least three years’ experience in maintaining full sets of accounts and reporting.
• Strong working knowledge of accounting standards and GST regulations
• Working experience in the social service sector will be an advantage

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Manage and support the interior design development and coordination process throughout the design and documentation phases.
• Manage the execution of interior works from tender till completion and handover
• Monitor to ensure resolution of design and technical coordination issues at site
• Review of Contractors’ submissions, work schedules, materials samples, shop drawings etc.
• Conduct site & factory visits, monitoring of quality of on and off-site fabrication
• Monitor and report of interior works progress and qualities, to ensure delivery timeline and workmanship

Requirements:

• Degree in Interior Architecture / Architecture or any related field
• At least 6 years of relevant experience in Interior Design & Site Execution, preferably with premium residential, offices, hotels experiences
• Self-driven, and able to work independently.
• Ability to multi-task and to work under pressure.
• Excellent problem-solving skill.
• Strong organizational, communication and interpersonal skill.
• Proficient in Project Management Programs, AutoCAD, SketchUp, 3D Max, Illustrator or other design programs, Microsoft Excel, Word, etc.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

About the Team:

Promotion is one of the core driving factors for E-commerce’s business growth. Shopee’s Promotion Product Management team is in charge of the Promotion product development across end-to-end user journeys, digging into the buyer psychologies to create exciting promotion to incentivise and delight, and providing a diverse range of tools for sellers to manage their promotions and budgets. Our team develops promotion products such as ShopeeCoins, ShopeeVouchers, Membership and other discounts. We are a young and passionate team committed to building products that are delightful and reliable, while ensuring system scalability and robustness. We are expanding and looking for tech and product talents to join us!

Job Description:

• Define and execute product strategy with cross-functional teams to drive overall business impact while ensuring good user experience
• Improve key metrics with a specific focus on driving user conversion within the Shopee App
• Improve marketing capabilities by using different forms of marketing tools in driving performance enhancement
• Design solutions that incentivize users to make purchase decisions while optimising the cost of investment
• Drive operation efficiency by deeply understanding the business team's concerns and their workflow. Use big data and AI technology to build innovative solutions that improve business decisions
• Work with the design and development team to translate our consumer insights and business know-how into products and systems that are impacting users daily life
• Work with the business and data team to monitor product performance and iterate the design based on user feedback
• Take ownership of the product development lifecycle and ensure timely delivery of products
• Take the ownership to be the team leader in fostering a professional and efficient team development

Job Requirements:

• Bachelor's degree or above in Business Management, Statistics or a related science/tech field
• Prior minimum 5 years’ working experience in product management experience, with minimum 2 years experience in team management
• Experience in handling cross border stakeholders from different regions in tech industry
• Prior experience in user product management in tech industry
• Bilingual in English and Mandarin to facilitate cross-border collaborations with stakeholders from China
• Self-starter mentality with ability to manage multiple projects in a dynamic and agile working environment
• Effectively communicate complex business/technical information with different audiences verbally or in writing
• Good critical thinking and data-based decision-making skills
• Adaptable, open-minded, quick learner

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Demonstrate ability to liaise and coordinate work site requirements with client, relevant authorities and make timely decision on deployment of internal resources to support project site requirement
2. Have more than 10 years experience managing MRT (LTA and related government) projects
3. Hold a valid PUB Licensed Plumber qualification
4. Extensive experiences in water service, sanitary drainage and rainwater drainage new build, modification and repair works, for both underground and above ground installation works
5. Good knowledge on code of practices for water services and sanitary drainage, and plumbing work statutory requirements
6. Demonstrate ability to design water service, sanitary drainage and rainwater drainage system.
7. Able to create shop drawing and schematic independently
8. Able to manage daily work site documentation independently
9. Good knowledge of Autocad, Excel, PowerPoint and Acrobat software
10. Able to work remotely under stress, and committed to overtime work to ensure timely completion of project schedule

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

· Position: Senior Finance Manager

· Location: Gul Road (company transport provided)

· Working Hours: Monday to Friday (8am - 5.30pm)

· Salary (commensurate with experience): Up to $9,000 + GOOD Performance Bonus (3-6 Months)

· Duration: Permanent

· Industry: Oil & Marine Offshore

Main Responsibilities:

· Manages accounting functions, reviewing of reports, statistics detailing financial results

· Establishes and maintains accounting practices to ensure accurate and reliable data necessary for business operations

· Maintains a documented system of accounting policies and procedures

· Review month end closing of accounts

· Manages the preparation of the company's budget

· Review monthly financial statements consolidation for the group

· Project accounting focuses on the financial transactions related to managing a project including costs, billing and revenue

· Forecasts cash flow positions, related borrowing needs, and available funds for investment.

· Review monthly consolidated accounts, quarterly and year end results announcement to SGX-ST and ensures compliance with Singapore FRS and other statutory requirements

· Review the Annual Report

· Oversee both local and overseas subsidiaries and joint venture companies

· Supervises professional and clerical accounting employees in daily operation

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Degree in Accounting and/or professional accounting qualification

· At least of 5 years of relevant working experience in an MNC/Listed company

· Experience in shipyard/construction/marine industry

Email to: [email protected]for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684