Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Assistant / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsible and experience Student Recruitment Manager to join our private learning institution. As a key member of our team, you will be responsible for recruiting both local and international students and providing exceptional aftersales services.

Responsibilities:

1. Student Recruitment: Implement effective sales and marketing strategies to attract and recruit local and international students for our diploma and higher courses.
2. Lead Generation: Develop and maintain relationships with potential students, parents, educational consultants, and partner institutions to generate leads and referrals.
3. Admissions Process: Guide prospective students through the admissions process, including conducting consultations, providing accurate course information, and assisting with application procedures.
4. Conversion Management: Follow up on leads and inquiries promptly and efficiently, addressing any concerns or queries to convert them into enrolled students.
5. Relationship Building: Establish and maintain strong relationships with educational agents, schools, and other relevant stakeholders to enhance student recruitment efforts.
6. Market Research: Stay updated on market trends, competitor analysis, and industry developments to identify opportunities for growth and improvement in student recruitment strategies.
7. Assist in the processing of course applications according to EduTrust Guideline.
8. Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
9. Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Bachelor or equivalent with 3 years student recruitment experience;
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

On behalf of our client, we are seeking a dynamic and experienced Project Management Office (PMO) Manager to join their team. As the Project Management Office Manager, you will play a pivotal role in partnering with our strategy team, business leaders, and functional heads to develop and execute our strategic initiatives. You will be responsible for prioritizing resources, managing project portfolios, and ensuring alignment with our overall business strategy.

Key Responsibilities:

· Collaborate with stakeholders to develop and maintain a strategy execution roadmap.

· Establish a framework for key strategic priorities with clear milestones and responsibilities.

· Lead and facilitate complex cross-functional projects to drive business growth and customer value.

· Develop and implement metrics to evaluate project progress and track impact.

· Provide insights to leadership to support informed decision-making.

· Build and lead a high-performing PMO team, fostering a culture of excellence and collaboration.

· Ensure adherence to quality standards and best practices in project management.

Qualifications:

· Bachelor's degree in a related field or equivalent experience.

· Minimum of eight years of experience in project management or related roles.

· Experience leading complex cross-functional projects.

· Strong critical reasoning and business acumen.

· Demonstrated ability to drive alignment and execution across diverse teams.

· Excellent communication, leadership, and stakeholder management skills.

If you are ready to take on new challenges and drive meaningful change, we invite you to apply for the PMO Manager position with us!

To apply, please submit your resume and a cover letter in word format outlining your relevant experience and language proficiency and qualifications to [email protected]. We look forward to hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

UMRAH AND HAJJ CUSTOMER SERVICE OFFICER

Responsibilities

Passion to serve with high quality standards

Willing to be trained on premium travel packages for Hajj and Umrah

Pleasant personality

Requirements

Min 3 years relevant with working experience in travel agency

Religious knowledge will be an advantage

Previous Umrah and Hajj experience will be an advantage

Proficient in MS Office

Meticulous and keen in details

Willing to work on Saturdays

Able to commence work within short notice period

Only Singaporean or PR need to apply

Salary $2,200 to $2,500 depending on qualification and experience

Working hours:

Mon to Fri 9.30am to 6.00pm

Sat 9.30am to 3.30pm

For more information, please visit www.shahidahtravel.com

STRICTLY NO EMPLOYMENT AGENCIES, PLEASE DO NOT CALL US

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Recruitment Manager (Healthcare)

+ Are you entrepreneurial?
+ Do you have experience developing and implementing recruitment strategies aligned with organizational goals?
+ Have you successfully introduced innovative approaches to improve recruitment outcomes in your previous roles?

Who We are

PeopleSolve is a leading one-stop healthcare manpower solution company. We partner with small, medium, and large-size healthcare teams that have diverse healthcare needs. Our comprehensive range of services is tailored to support their organizations success in managing nurses and healthcare manpower challenges efficiently. We specialize in delivering tailored services to enhance operational efficiency and support the success of healthcare organizations globally.

What We Offer

· Professional development and global opportunities.

· Competitive compensation packages, perks include healthcare coverage, dental coverage and bonuses.

· Opportunity to make a difference in a healthcare manpower company and multiple healthcare organizations.

What Were Looking For

· Bachelors or Masters degree in Business Administration, Healthcare, Human Resources, or a related field.

· A proven track record of over 3+ years of successful recruitment in corporate, healthcare or agency settings.

· In-depth knowledge of recruitment strategies, candidate sourcing, interviewing techniques and selection methods.

· Extensive professional network and the ability to build relationships with candidates, hiring managers, partners and professional organizations.

· Familiarity with healthcare regulations and compliance requirements related to recruitment, including licensure verification and credentialing.

· Excellent communication, team building and interpersonal skills, with the ability to develop strong relationships with stakeholders.

· Strong problem-solving skills and ability to make effective and timely recruitment decisions.

About The Role

· This is a newly created role to support the growth of our company.

· Lead recruitment efforts for designated permanent and contract roles.

· Oversee the recruitment cycle, ensuring compliance with regulations and requirements.

· Develop and execute strategic and tactical recruitment plans, and training and development plans.

· Utilize diverse platforms to attract a broad range of healthcare talents.

· Ensure compliance with regulations and credentialing requirements.

· Contribute to the development and enhancement of our employer brand.

· Provide support in the onboarding process for healthcare professionals, ensuring a smooth transition into their roles.

· Communicate regularly with internal and external stakeholders, including partnering organizations, to ensure alignment and execution on recruitment and priorities.

Marketing Strategy Development:

• Collaborate with the marketing team and other departments to develop and implement marketing strategies aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitor activities.

Video Content Creation:

• Plan, script, and produce engaging video content together with the team for various marketing channels, including social media, website, and email campaigns.
• Collaborate with creative teams, videographers, and editors to ensure high-quality production.

Social Media Management:

• Manage and grow social media accounts by creating and curating content, engaging with followers, and monitoring social media trends.
• Develop and implement social media campaigns to increase brand awareness and drive customer engagement.

Content Marketing:

• Develop and execute content marketing strategies to attract and retain customers.
• Create blog posts, articles, and other written content to enhance the brand's online presence.

Campaign Planning and Execution:

• Plan and execute marketing campaigns, including promotions, product launches, and special events.
• Monitor campaign performance and adjust strategies to optimize results.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of marketing efforts.
• Provide regular reports on key performance indicators (KPIs) and make data-driven recommendations for improvement.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts.
• Coordinate with external vendors, agencies, and partners as needed.

Budget Management:

• Assist in developing and managing the marketing budget.
• Monitor expenses and ensure cost-effective strategies.

Stay Informed:

• Stay updated on industry trends, new technologies, and marketing best practices.
• Attend relevant conferences, workshops, and training sessions.

Marketing Strategy Development:

• Collaborate with the marketing team and other departments to develop and implement marketing strategies aligned with business goals.
• Conduct market research to identify trends, customer needs, and competitor activities.

Video Content Creation:

• Plan, script, and produce engaging video content together with the team for various marketing channels, including social media, website, and email campaigns.
• Collaborate with creative teams, videographers, and editors to ensure high-quality production.

Social Media Management:

• Manage and grow social media accounts by creating and curating content, engaging with followers, and monitoring social media trends.
• Develop and implement social media campaigns to increase brand awareness and drive customer engagement.

Content Marketing:

• Develop and execute content marketing strategies to attract and retain customers.
• Create blog posts, articles, and other written content to enhance the brand's online presence.

Campaign Planning and Execution:

• Plan and execute marketing campaigns, including promotions, product launches, and special events.
• Monitor campaign performance and adjust strategies to optimize results.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of marketing efforts.
• Provide regular reports on key performance indicators (KPIs) and make data-driven recommendations for improvement.

Collaboration and Coordination:

• Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts.
• Coordinate with external vendors, agencies, and partners as needed.

Budget Management:

• Assist in developing and managing the marketing budget.
• Monitor expenses and ensure cost-effective strategies.

Others:

• Highly motivated and experiences in Mass Communication or FMCG Industry
• 5days work week. Able to commit if require to work beyond required hours / workday
• Renumeration base on work experiences with 14days annual leaves and others benefits upon confirmation

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Assist and report to the Project Manager at site.

Prepare detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

ii) Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

iii) Complete the project with quality to meet client's / consultant's requirements.

Ensure stie works are compliances to Authorities’ requirements, ISO quality, EHS and contractual requirements.

EA Licence No. 16C7962

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description

Birmingham Academy is aggressively expanding and we are seeking a responsible Student Service Executive who will be supporting the processes of student's enrollment documentation. He/She will work and coordinate closely with the Admission Team.

Responsibilities:

• Assist in the processing of course applications according to EduTrust Guideline.
• Handling all operational matters relating to student course application
• Assist the Student Services Manager to ensure student recruitment agent files and data are kept up to date and filed in accordance with requirements.
• Handle student withdrawals and transfers including the collating of student withdrawal information.
• Manage Chinese parents/students enquiries and conduct pre-course couselling in Mandrain.
• Perform any other responsibility assigned by the reporting manager and the management team.

Requirement:

• Minimumly Diploma or equivalentwith 1 customer service experience;
• Experience in school student services is highly advantageous
• Excellent communication and interpersonal skills
• Highly efficient, able to multi-task and accurate in data entry
• Professional, meticulous, detail-oriented and able to work in a fast environment

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

Requirements:

• Degree or above
• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

1) Able to do 8 hours rotating shifts, including public holidays and weekends.

2) Able to do cashiering with good customer service.

3) Train team members in cashiering with good customer service.

4) Able to do receiving of goods delivered.

5) Able to execute claims whenever there is a shortage in delivery.

6) Train team members in receiving of goods delivered.

7) Train team members in claims whenever there is a shortage in delivery.

8) Good and honest money management.

9) Able to execute merchandise display according to planogram.

10) Train team members in merchandise display according to planogram.

11) Analyse weekly and monthly sales data

12) Able to assist in stock taking and shortage management

13) Good in spoken and written English

14) Minimum 2 years experience in retail sector.

Job Description:

We are looking for a dedicated and customer-oriented Over-the-Counter Customer Service Officer to join our team. This role involves direct interaction with customers to process remittance transactions, provide information on our services, and ensure a smooth, secure, and satisfactory transaction experience.

Key Responsibilities:

• Process customer transactions for sending and receiving money promptly and accurately.
• Verify customer identification, conduct necessary checks, and comply with all regulatory and company policies.
• Provide clear, accurate information about our services, including fees, transaction times, and requirements.
• Handle customer inquiries and resolve issues efficiently to ensure customer satisfaction.
• Maintain accurate records of all transactions and customer interactions in accordance with company policy and legal requirements.
• Collaborate with the team to meet daily transaction targets and provide support as needed.
• Stay informed about changes in remittance regulations, currency rates, and company services.

Qualifications:

• High school diploma or equivalent; further education or certification in finance or related field is a plus.
• Proven experience in customer service, preferably in the financial services or remittance industry.
• Strong numerical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple transactions simultaneously.
• Proficiency in using financial software and MS Office.

Skills and Traits:

• Commitment to providing exceptional customer service.
• Integrity and professionalism in handling sensitive financial transactions.
• Flexibility to work in shifts and adapt to changing business needs.
• Bilingual or multilingual abilities are highly desirable to cater to a diverse customer base.
• A keen eye for detail and a proactive approach to problem-solving.
• Myanmar Language Speaking is a plus.

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.