Responsibilities:

• Responsible for ground activation and implementation of overall Key Account Plans and organize effective promotional activities;
• Stay abreast with market/industry trends, market developments, competitor activities and consumer preferences to identify new opportunities and to meet evolving requirements;
• Responsible for analyzing brand sales performance and executing brand plans to achieve overall Key Account targets, including volume and market share growth;
• Accountable for prompt payment collection and manage promotion budgets and resources as to drive productivity and sustainability;
• Visit market regularly to ensure that promotional plans are well executed and identify opportunities to improve in-store merchandising and effective promotion ideas;
• Build strong relationship with key store personnel as to drive sales growth in achieving overall company’s set objectives;
• Keep track of Key Performance Indicators/metrics by using data-driven insights to measure success and drive continuous improvement;
• Work closely with a team of sales personnel to maximize utilization of manpower and resources.

Requirements:

• Diploma/Degree with 1-2 years sales and key account experience in FMCG;
• Possesses excellent planning, interpersonal & analytical skills with a solid commercial acumen;
• Possesses Class 3 driving license with own vehicle;

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Responsibilities:

• Responsible for ground activation and implementation of overall Key Account Plans and organize effective promotional activities;
• Stay abreast with market/industry trends, market developments, competitor activities and consumer preferences to identify new opportunities and to meet evolving requirements;
• Responsible for analyzing brand sales performance and executing brand plans to achieve overall Key Account targets, including volume and market share growth;
• Accountable for prompt payment collection and manage promotion budgets and resources as to drive productivity and sustainability;
• Visit market regularly to ensure that promotional plans are well executed and identify opportunities to improve in-store merchandising and effective promotion ideas;
• Build strong relationship with key store personnel as to drive sales growth in achieving overall Company’s set objectives;
• Keep track of Key Performance Indicators/metrics by using data-driven insights to measure success and drive continuous improvement;
• Work closely with a team of sales personnel to maximize utilization of manpower and resources.

Requirements:

• Diploma/Degree with at 1-2 years sales and key account experience in FMCG;
• Possesses excellent planning, interpersonal & analytical skills with a solid commercial acumen;
• Possesses Class 3 driving license with own vehicle;

Interested applicants, please write in with a detailed resume, stating current and expected salary to : [email protected]

• Based in Singapore, you’ll oversee global reefer operations as a Manager, focusing on pricing for long-haul reefers.
• Your responsibilities include setting pricing strategies, addressing commercial issues, and optimizing yield.

Role:

• Manage daily pricing and operational issues for reefers and related products.
• Collaborate with internal stakeholders and overseas agents on yield management.
• Identify growth opportunities and conduct business development intelligence.
• Analyze market trends to aid pricing decisions.
• Create and manage performance analytics and reporting for management.
• Collaborate across divisions for efficient cargo shipments.
• Perform ad-hoc duties and projects as assigned.
• Limited duty travel for trade shows as required.
• Navigate uncertainties and manage unexpected situations in the shipping market.
• Achieve key performance indicators such as volume and profitability.
• Think critically, assess risks, and develop long-term plans.
• Be a team player and support a culture of excellence and collaboration.

Requirements:

• Hold a Bachelor’s degree in Maritime, Business, Logistics, or a related field.
• Have a minimum of 10 years of extensive experience in shipping, freight forwarding, or logistics, with a focus on reefer cargo operations, perishables, pharmaceuticals, or cold chain products.
• Demonstrated success in managing and growing a greenfield division, including profit and loss responsibility.
• Possess deep knowledge of international shipping regulations, customs procedures, and industry best practices related to reefer cargo.

Role Overview:

Are you a seasoned retail professional with a passion for health and wellness? Wellness Hub Retail Group is looking for a dynamic and strategic-minded individual to join our team as a Brand Manager. As the driving force behind our retail business, you will be responsible for the total operations, brand management, and bottom-line performance. If you have a proven track record in the health supplement industry and possess strong leadership skills, we want to hear from you!

Key Responsibilities:

• Total Operations Oversight: Manage the day-to-day operations of our retail business, ensuring operational excellence and seamless customer experiences.

• Brand Management: Take charge of current brand management, working closely with brand principals and management to drive brand initiatives, foster growth, and ensure sustainability.

• Sales Leadership: Lead the sales operations team, challenging their thinking and identifying new strategies to achieve both online & retail excellence.

• Merchandising and Marketing: Oversee merchandising and marketing functions to enhance the visibility and desirability of our health supplement products.

• People Development: Provide leadership, execute corporate directives, and develop strategies to maximize team performance through effective people development.

Qualifications:

• Experience: Graduate with minimum of 5 years in retail operations within the healthcare, pharmaceutical, or nutritional products industry. • Personality: Mature, well-rounded individual with a strong positive attitude, self-motivation, and determination to elevate the team's sales performance and productivity.

• Communication Skills: Effective written and verbal communication skills.

• Interpersonal Skills: Strong interpersonal and leadership skills.

• Adaptability: Ability to remain calm and work hands-on under highly demanding situations.

How to Apply:

If you are ready to take on this exciting challenge and contribute to the growth of our retail business, please submit your resume and expected salary and a cover letter highlighting your relevant experience to [email protected]. Use "BM - Health Retail" as the subject line.

Application Deadline: 29 February 2024

What the role is

The 3P Network Division (3PND) develops and integrates the client's educational and publicity initiatives and programmes for the 3P (People, Public and Private) sectors. The Marketing Communications Department in 3PND conceptualises and implements integrated marketing communications campaigns such as Clean Public Toilets, National Dengue Prevention, Recycle Right and Say YES to Waste Less.

The role of the Assistant Manager (Digital Media) is to execute data-driven digital media strategies that aim to enhance public awareness, foster engagement, and inspire positive environmental action.

Job Scope:

• Execute digital media strategies for the client's marketing campaigns, and optimise engagement on the client's social media channels and other digital platforms.
• Assist in the management of CGS social media channels and their content line-up.
• Monitor campaign performance using analytics tools, and analyse data to identify areas for optimization and make data-driven recommendations to improve campaign effectiveness.
• Support efforts to foster an engaged digital community of environmental enthusiasts and advocates.
• Coordinate with campaign teams to ensure consistent branding and messaging throughout all touchpoints. Work closely with creative, media and social media agencies to achieve timely campaign execution and effective outcomes.
• Perform procurement duties in adherence to public sector procurement policies and processes; assist in the tracking and management of budgets and payments.

Requirements:

• Background / Degree in marketing, communications or a related discipline.
• Minimum 3 years of relevant experience in social media management, digital marketing, marketing or content development.
• Has experience in utilising digital ad-buying platforms, social listening tools and data analytics tools to measure and optimise campaigns.
• Excellent writing skills with the ability to craft compelling and engaging content.
• A collaborative mindset with the ability to work effectively in cross-functional teams.
• Strong project management and analytical abilities.
• Self-driven and well-organised to handle multiple projects simultaneously.
• Experience in content creation for social media platforms, graphic design or video production is a plus.

Working Location: Scotts Road

Duration of contract: 3 months

Salary: $19-$24/hour

The Job

This role is responsible for arranges recruitment activities for volunteers, and matches them to the appropriate programmes and clients. This role requires to work closely with both internal and external stakeholders. Someone who is adaptable to fast paced environment, ability to multitasking and work independently as well as in a team.

Responsibilities

Volunteer Engagement

• Volunteer recruitment, coordination and outreach (includes interviewing and screening).
• Carry out volunteer policies and processes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop requirements for volunteer profiles.
• Ensure volunteer policies and processes are followed in programmes.
• Maintain volunteer database and training records.
• Matching the skills, experiences and expectations of volunteers to appropriate programmes and clients.
• Creating volunteer programme materials; eg. Applications, volunteer agreements.
• Work hand in hand with the Eldercare AMS Teams and MET to roster and organise volunteers for Eldercare/Outreach/Escorting activities.
• Ensure volunteers are informed of volunteering opportunities in a timely manner.
• Administrative work within the Eldercare department.

Event Support

• Providing support for the Organization’s major events and functions; eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director where necessary.

Requirements

• At least Diploma/Degree in any discipline.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.
• Min 2 years’ experience in volunteer management.
• Strong administrative skills.
• Adequate understanding of VWO settings.
• Willing and able to work for charity events.
• Meticulous and detailed working style.
• Positive and adaptive personality.
• Able to multi-task; and work independently as well as in a team.
• Possess passion and empathy for non-profit work.

The Job

This role is responsible for planning, escort and provide support to clients while they are being transported from one location to another. This role is requires to be organised and alert, in order to study the effectiveness of plans and solutions. Someone who is expected to oversee a transport team, and work with staff and partners to carry out work process.

Responsibilities

• Managing client referral and conducting home visits to assess eligibility for intake into Medical Escort & Transport services.
• Assist to load and unload clients / members onto the transporter using the wheelchair.
• Assist in performing the National Means Testing (NMTS).
• Participate in quality improvement audits and activities (If required).
• Conduct daily documentation of clients’ vitals, attendances, participation in activities and other significant events or care treatments.
• Daily Escort duties with clients / members for their clinical appointments.
• Escort and provide support to clients during their transport from their home to the centre and vice versa.
• Handling Medical Escort Transportation (MET) hotline and following up calls with clients / members.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.

Other Ad-hoc Duties

• Befriending with elderly of the proposed residents and assisting to their needs
• Plan and conduct social, recreational, and educational activities to elderly members
• Prepare monthly Medical Escort Transportation (MET) reports.
• Prepare, revise, and improve Standard operating policies and practices for the efficient and effective operations of the Medical Escort Transportation.
• Ensure safety compliance with all regulatory and standards requirements
• General Admin duties assigned, ad-hoc assignment
• Any other tasks related to the Charity’s activities as assigned by direct superior.

Requirements

• At least Diploma/Degree in any discipline.
• Related qualification in working with the elderly / in the social sector / training in gerontology.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker clients.
• Proficient in Microsoft Office.
• Able to work during weekend and Public Holiday.

Job Summary

• Work closely with Centre Manager in the provision of customer-focus and efficient service to internal and external customers.
• Provide basic patient care and perform housekeeping duties in the centre under the supervision and guidance of a Staff Nurse.
• Provide prompt and professional services to customers.
• Attend to customers’ needs, resolve customer complaints, collect feedback and ensure smooth operations.

Job Description

Financial

• Effectively handles all transaction, payment, and ensure proper documentation.
• Tally and check end of day collection and supporting documents.
• Support Centre Manager in all upselling efforts.

Administration and Personnel

• Responsible for the accuracy and completeness of registration.
• Responsible for the accuracy and completeness of all important documents before dispatch, such as Australia vis forms, X-ray reports, etc.
• Ensure accuracy of clinical data and entry into computer system.
• Attend briefing / departmental meeting.
• Able to deploy to other medical centres or Mobile Medical Services (MMS) when necessary,

Public Relations

• Ensure a high standard of professional services to customers.
• Maintain a warm, friendly, safe, clean, and customer-centered work environment.

Equipment, Supplies, and Maintenance

• Responsible for keeping inventory of equipment and their maintenance.
• Responsible for reporting to the Centre Manager of any machine breakdown or damage to property.
• Responsible for adequate supplies of stationery and other consumables.

Others

• Ensure up to date product knowledge.
• Attend training.
• Maintains a safe and clean environment for the patient at all times.
• Accompanies patients to various departments as and when required.
• Any other tasks assigned by the Centre Manager.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

The Job

This role is responsible to overseeing and managing all aspect of Volunteer Management Team and Eldercare Programme Team which includes the Afterlife Memorial Service and Case Management.

Responsibilities

Volunteer Management

• Evaluate, enhance and implement volunteer management policies and processes across the organisation.
• Direct the Volunteer Engagement Team to create a positive, engaging, and fulfilling volunteer experience.
• Lead, promote, and influence vision for the successful development of department.
• Create strategic plan, goal setting and measurement system for overall growth of the department.
• Conduct and deploy volunteers for home visits for AMS members.
• Prepare monthly report on the progress of Volunteer Engagement.

Eldercare Programme

• Plan and implement initiatives or programmes for elderly.
• Oversee the day-to-day operations of the eldercare program, including budgeting, staffing, and resource allocation.
• Recruit, train, and supervise AMS team to ensure the provision of quality care services.
• Organise and facilitate in elderly befriending events to re-integrate beneficiaries back to the community.
• Explore avenues for the expansion of the AMS with external parties.
• Monitor and evaluate the program’s performance, ensuring compliance with relevant regulations and standards of care.
• Gather and prepare supporting documents for government agencies submissions.
• Work with CRM vendors to ensure accurate integration of data.
• Maintain accurate records, prepare reports, and document programme activities and outcomes.
• Conduct educational sessions and workshops for the team to raise awareness about eldercare issues and promote best practices.
• Stay updated on industry trends and best practices in eldercare, and implement improvements to enhance the programme’s effectiveness and efficiency.

Event Support

• Providing support for the Charity’s major events and functions. (eg. Anniversary dinner, Flag day, and Befriending programme) organised by the Charity.
• Support the team and Executive Director as necessary.

Requirements

• Minimum Diploma in Social Work or related disciplines
• At 5 years of relevant experience in programme management, preferably in eldercare / social services.
• Strong knowledge of eldercare service, regulations and practices.
• Excellent organisational and leadership skills.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Ability to work independently and make sound decisions.
• Compassion, empathy, and a genuine interest in improving the lives of elderly individuals.
• Proficiency in relevant software applications for documentation and reporting.
• Able to work on some evenings and weekends as needed.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

Job Title- Manager On Duty

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.

This role is ideal for a career driven individual wishnig to expand his or her career in hospitality. Opportunities to advance from this role and within Accor Hotels Singapore.

Responsibilities

• The Manager on Duty manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards.
• He/She develops operations plans, monitor room inventory and collaborates with other departments on special guest.
• Manager on duty managers guest satisfaction and assists in reservatiosn and guest relations
• He/ She also manages personalised reception service for VIP guests, implement loyatly programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

• Assists the Department Head in directing and supervising the activities of the Front Desk, Telephone Operator and overall Guets serevcies.
• Responsible for welcoming guests' queries, complaints and request in the Lobby Area.

Requirements

• A positive attitude, friendly and outgoing person
• Enjoys guest services as his or her main job – passionate about customer service
• A strong team player & willing to help everyone
• Likes new challenges and can work under pressure
• Willing to learn new things
• Good time management skills
• Strong administrative skills
• People's friendly and customer centric
• Strong computer skills
• Strong communication skills
• Good leadeship skills
• Good telephone manners

Interested candidates, please send your CV to [email protected] and [email protected].

Accounting Manager Responsibilities

● Responsible for financial reporting, billing, collections, payroll, and budget preparation.

● Preparation of business activity reports and financial forecasts.

● Establish and maintain fiscal files and records to document transactions.

● Responsible for tax planning throughout the fiscal year; files annual corporate tax returns.Quately GST

● Responsible for preparing employment contracts and all other documentation work as assigned by the director.

● Confirms financial status by monitoring revenue and expenses.

● Preparing BS, PL, TB and Cash flow

● Monitor month-end reports, schedules, payments and receipts.

● Maintain, update and monitor inventory records.

● Create and monitor an effective internal & External audit.

● Responsible for file company employee income records to IRAS.

● Perform any other duties assigned by the director and HQ.

Accounting Manager Requirements and skills

● Bachelor's or associate's degree in related fields is preferred.

● Proven working experience as an Accounting manager.

● Proficient in all Microsoft Office applications.

● Working knowledge of management software programs, including MYOB or QuickBooks and SAP.

● Strong business sense and construction industry expertise.

●Solid understanding of financial management.

●Prefer to ACCA qualification above.

APPLICATION: Starting works: Immediately.

Interested candidates are invited to apply via email with an updated resume, which should include current and expected salaries, date of availability, and a recent photograph in MS Word Format to: [email protected]

We regret that only shortlisted candidates will be notified.

Our company does not have any room for foreigner so please refrain from applying to anyone other than Singaporean or Singapore PR.

Roles :

· Providing first level contact and convey resolutions to customer issues

· Properly escalating unresolved queries to the next level of support

· Tracking, routing and redirecting problems to correct resources

Requirement:
1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

SECTION A: POSITION SUMMARY
- The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.

SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Answering incoming calls and making outbound calls to customers or clients.
2. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
3. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
4. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
5. Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
6. Ensuring accurate and complete documentation of customer interactions and transactions in the system.
7. Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Purchasing Manager Job Responsibilities:

• Developing and implementing purchasing strategies.
• Managing daily purchasing activities, supervising staff, and allocating tasks.
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation.
• Coordinating with inventory control to determine and manage inventory needs.
• Managing the maintenance of office/manufacturing equipment and machinery.
• Ensuring that all procured items meet the required quality standards and specifications.
• Preparing cost estimates and managing budgets.
• Working to improve purchasing systems and processes.
• Training new employees in the purchasing process and how to use the purchasing system.

Project Manager Responsibilities:

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.

We are seeking for an energetic and self-motivated Project Manager responsible for the implementation of large-scale government project in the area of knowledge and record management.

The project manager will be responsible for:

• Ensuring that projects are delivered on time, within cost and of excellent quality
• Identifying and implementing suitable technologies, conceptualize and develop solutions to meet the project needs.
• Providing weekly/or monthly progress reports when required by the project.
• Conducting the individual team review meeting & prepare the minutes of meeting.
• Working jointly with various technical team in developing the solution required. Preparation and involvement of bids and proposals to customers.
• Managing post implementation support and warranty for completed project

.Requirements

• Possesses hands-on IT experience in application development with at least FIVE (5) years of good IT project management skills;
• Possesses prior experience in managing large scale knowledge management and Media repository.
• Think out-of-the-box when presented with challenges and constraints
• PMP or CITPM certification is an added advantage
• Possesses good communication (verbal and written) skills in English;
• Experience in the following area is required:

1. Lead development/programming team in application development
2. At least 1 project life cycle in deploying project for government sectors

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Job Scope:

• Review client’s business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development.
• Work closely with different product and ICT teams to develop various systems and support the onboarding of users.
• Involved in conducting business analytics to support CSC’s operational objectives.

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver client’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to client’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of client’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner client’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant client teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of client’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards client’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Period: 3-year contract

Location: Buona Vista

Salary: $4,800 to $7,000

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

iDevice Repair Centre is dedicated to providing exceptional repair services and customer support. Our team of skilled technicians is committed to delivering efficient solutions and ensuring customer satisfaction. As we continue to grow, we are seeking a friendly and enthusiastic Customer Service Representative to join our team.

Responsibilities:

• Serve as the first point of contact for customers, providing friendly and professional assistance both in person and over the phone.
• Listen to customer concerns, diagnose issues, and provide appropriate solutions or escalate to technicians when necessary.
• Keep customers informed about the status of their repairs and provide updates as needed.
• Address customer inquiries regarding pricing, services offered, and technical support and strive to resolve issues to the customer's satisfaction.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Previous experience in customer service in related field is a plus
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and team members.
• Strong problem-solving abilities and attention to detail.
• Knowledge of computer hardware and software is preferred but not required.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Friendly and outgoing personality with a passion for helping others.
• Ability to work independently and as part of a team.

Job descriptions:

• Full spectrum of payroll (Timesoft)
• Manage e-modules (leave, attendance, payslip)
• Follow up with payroll/leave-related reports
• Ensure that correct statutory deductions are made in line with Employment Act and other government agencies
• Assist with MOM surveys for payroll-related submission
• Submit government claims via NS portal, Profamily leave etc
• Insurance renewal and assistance to submit claims if any
• Negotiates to outsource services such as hospital insurance coverage plan
• Any other ad-hoc duties as assigned by HOD

Job requirements:

• Minimum Diploma in Human Resource or relevant fields
• At least 2 years of payroll experience (Timesoft experience will be an added advantage)
• At least 2 years of full HR spectrum will be an added advantage
• Able to work independently in a fast-paced environment

Working hours: Monday – Friday : 0815am – 1800pm
Work Location: HH@Kallang, 56 Kallang Pudding Road 349328

To apply, please email us at [email protected]

We are currently seeking a motivated and detail-oriented individual to join our team as a Customer Service & Administrative Representative. In this role, you will be the first point of contact for our clients, providing them with support and guidance and also assist with various administrative tasks to ensure the smooth operation of our office.

Key Responsibilities:

• Serve as the primary point of contact for client inquiries via phone, email, and in-person visits.
• Provide timely and accurate information to clients regarding our services, pricing, and processes.
• Liaise with our technical team to ensure timely updates and resolutions for client cases.
• Maintain organized records of client communications, case files, and billing information.
• Assist with general administrative duties such as scheduling appointments, managing office supplies, and processing payments.
• Other ad-hoc duties as assigned.

Qualifications:

• Prior experience in customer service, administrative support, or a related field.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with a customer-centric approach.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Experience with data entry and record keeping is a plus.

About Us: We are a premier commercial cleaning company in Singapore, dedicated to delivering exceptional cleaning solutions to our clients. Our commitment to excellence and innovation has solidified our position as a trusted partner in the industry. To support our growth, we are seeking a highly motivated and experienced Business Development Manager to enhance our team.

Position: Business Development Manager

Key Responsibilities:

• Develop and execute strategic marketing plans for our products and services to meet business objectives.
• Conceptualize, plan, and execute impactful marketing campaigns across various platforms, including our website and social media channels.
• Design and produce engaging promotional marketing materials such as brochures, proposals, and presentation slides.
• Represent the company in meetings, presentations, and tender interviews, showcasing our value proposition to prospective clients.
• Explore and integrate new technologies, sourcing innovative products to augment our cleaning solutions.
• Generate creative and effective solutions to stay ahead in a competitive market.
• Collaborate closely with the team and undertake any other responsibilities as assigned by the immediate superior.

Requirements:

• At least 5 years of relevant experience in business development, marketing, or a related field, with a preference for candidates with experience in the commercial cleaning industry or similar sectors.
• Proven ability to own projects, multitask effectively, meet tight deadlines, and manage projects from inception to completion.
• Strong coordinating skills for working seamlessly with multiple vendors and clients.
• Independent working capability, with the necessity to travel between various work locations.
• Exceptional communication skills and proficiency in English, capable of engaging with stakeholders at all levels.
• Proficient in Microsoft Office Suite, with an attention to detail in document and presentation preparation.
• Technical knowledge in cleaning equipment, such as robot scrubbers, vending machines, and recycle booths, is highly beneficial.
• Flexibility to adapt to unusual working hours, including weekends and public holidays, as per business needs.
• A collaborative team player who can work effectively with colleagues to achieve shared objectives.

We are currently expanding and looking for a motivated individual to drive the performance of our contact centre. If you are creative, inspirational and obsessed with creating the ‘WOW’ experience for both our clients and team, we invite you to join our family!

Job Description:

• Support in the seamless day-to-day operation of our contact centre by providing planning, leadership and motivation to the personnel under your charge
• Ensure that the client’s KPIs and individual productivity are met
• Develop and nurture the team leaders, group leaders and agents alike through regular coaching and guidance
• Establish and monitor the adherence of company’s SOPs and procedures.
• Liaise with department stakeholders and clients in implementing processes to improve operational efficiency and cost utilisation to enhance margin
• Draw data insights from analysis of call statistics, KPIs, monthly management reports to provide value-added service to company and clients
• Work closely with the team to coordinate implementations of projects, hiring and training sessions for client’s campaigns
• Manage team’s escalated cases and follow up on outstanding cases, and to give feedback for further improvement of specific campaigns
• Investigate on any complaints and provide findings to the Management and clients
• Other ad hoc duties as required

Requirements:

• University graduate in Business Management, Marketing or equivalent / related discipline
• Minimum 5-8 years of relevant experience in supervisory role in contact centre environment and/or similar industry
• Proficient in MS Office Applications preferably with hands-on experience in CRM system
• Ability to work independently and within teams under tight schedule and pressure
• Possess excellent leadership, communication, presentation and interpersonal skills
• Highly motivated, customer-oriented, positive attitude and strong problem-solving skills

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.