• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB SCOPES

-Manage and supervise staff of assigned properties

-Be responsible for the day-to-day operations of all the sites

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

- Lead a team of technical officers or technicians in troubleshooting, preventive management and breakdown maintenance

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

This position is to provide assistance to the Regional Service Line Director for Aviation in APAC. To promote respective Service Lines’s capabilities in the APAC region to set out domain business in the APAC region, build up client network, identify project opportunities and win projects, develop local project delivery capabilities in conjunction with the APAC CCO, APAC sub-regional leaders and country managers as well as domain BU business and technical expertise and resources globally. To develop local project team with strong project management and delivery capabilities

• Project Management of Aviation projects. This includes from Masterplanning, to schematic and detail design kind of projects.
• Project delivery will be the main activity. Skills and experience are required in engaging with other teams, internal to Egis or subconsultants to the project.
• Engage and coordinate with different Country managers in the regionEngage and coordinate with remote Aviation teams back in: France, UK, Middle East and India
• To promote respective Aviation domain capabilities in the Asia region.
• To develop local/remote project team with strong project management and delivery capabilities.
• Support in Business development for Aviation throughout Asia
• Support order-in-take and BL growth.
• Help develop client network and develop project opportunities.
• Support development of project delivery capability in conjunction with Egis Business Lines, Country Leaders and aviation domains in Asia and globally.
• Interphase with Country managers and Aviation teams around the world

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Responsibilities:

• Develop and establish the project budget and schedule, including the analysis of costs and budget estimates.
• Identify the employer's requirements and create the project brief accordingly.
• Advise management on the selection and appointment of the project team.
• Oversee the appointment process for project consultants.
• Lead and coordinate the project team.
• Ensure projects are completed successfully, adhering to the set timeline, budget, and quality standards.
• Manage all phases of the project, from design to implementation and final completion, while meeting client expectations.
• Handle project financial management and provide progress updates to management.
• Attend project meetings and document meeting minutes.
• Prepare and present detailed progress reports on construction activities to management regularly.
• Oversee communication, integration, and flow of design and project information.
• Manage the delivery of design, project schedules, and construction critical path activities.
• Review proposed designs to ensure alignment with the project brief.
• Advise on procurement strategies, tender evaluations, and contractor selections.
• Monitor and report on project progress.
• Supervise on-site work to ensure adherence to set targets.
• Ensure project safety standards are in line with ISO45001 requirements.
• Maintain workmanship standards that meet industry best practices and project requirements.
• Provide detailed daily updates to management on project status.
• Manage the handover process upon project completion.

Requirements:

• Diploma/Bachelor's Degree in Engineering, or any equivalent professional qualifications
• Brings along at least 3-5 years of experience in building/construction related project experience
• Experienced in planning resources effectively and meet tight deadlines
• Able to adapt into a fast pace environment
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

What you will do:

• Responsible for managing Foam Agent and Foam Hardware demand creation and sales activities in South East Asia, reporting to the Territory Sales Manager, Asia.
• Based upon close assessment of ongoing projects, formulate and provide monthly order bookings and sales revenue forecasts. This will include analysis of potential risks and opportunities, to maximise forecast accuracy.
• Participate in weekly sales staff calls and update the Territory Sales Manager and the Product Sales Director on order bookings and sales revenue forecast achievement.
• Set pricing recommendations and discount structures and participate in Special Price Request (SPR) review calls with the Territory Sales Manager, Pricing Manager and Regional Sales Manager - Foam.
• Support existing distributors and systems integrators, driving demand creation and sales to achieve the required minimum expectation. Act as Account Manager, help resolving issues that may arise in supply chain and customer service. Collaboration with Inside Sales, Product Management, Customer Service, Technical Services, Quality Management and Logistics teams will also be required.

How you will do it:

• Identify potential new distributors and systems integrators in market segments where gaps have been identified.
• Support the distribution network in marketing activities to promote awareness of Foam products, whether in conjunction with the Product Sales Director, Business Development and Marketing teams or separately in targeted events.
• Develop a close and trusted relationship with JCI operations teams throughout South East Asia.
• Work in close cooperation with the Regional Sales Manager - Foam and the Indonesia Sales Manager, Special Hazards.
• Understand and interpret technical specifications and inquiry documents.
• Support competitor product and price profiling to determine price positioning of JCI Foam products.
• Participate in analysis of key market segments; understand market structure with key end-users, EPC contractors and specifiers.
• Ensure that accurate records of sales activities are maintained in Salesforce.com and achievement of key sales performance metrics.

What we look for:

• Preferably based in Singapore
• Bachelor’s degree, preferably in Engineering and/or other related discipline
• At least 3-5 years sales experience in a channel sales / B2B market selling related products, with a proven track record in sales achievement
• Strong presentation skills
• Fluent English - spoken and written
• Ability to work independently with minimal direct supervision
• Willingness to travel throughout South-East Asia region
• Knowledge of oil, gas and aviation industries would be an advantage.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Role Profile

This role supports the planning and execution of projects through monitoring project progress and following up with stakeholders on the completion or delay of project phases.

Key Responsibilities:

• Managing site progress, technical specifications and manpower resources
• Running the project within the allocated budget
• Sizing up the costing for variation order if there is additional and alternation work
• Preparing the project implementation schedule, carrying out the implementation, monitoring delivery, site installation, inspection and handover schedule in accordance to planned project schedule
• Conduct project meetings, site surveys, prepare project submissions, system designs and installation drawings
• Communicating with stakeholders regarding project needs and goals
• Contribute to the planning and development of projects
• Supporting the coordination and management of projects
• Researching information as required
• Admin tasks such as preparing invoices, estimates, scheduling meetings
• Keeping track and reporting on project progress

Competence (Knowledge, Skills and Abilities):

• Understanding and knowledge of the Singapore security and surveillance sector and its operating environment
• Understanding and knowledge of the Singapore security and surveillance technology in their limitations and applications
• Skills in relating to and servicing the end-users with a win-win mind set
• Skills in people management and employee development

Requirements:

• Full understanding of design and approval process
• Ability to handle multiple responsibilities in a fast paced and performance driven environment
• Able to converse well with customers on enquiries
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Degree in Electronics & Computer Engineering or related discipline
• Minimum 9 years of engineering or IT experience, with 6 years’ experience in the management and implementation of Integrated Security Management System (ISMS) works
• Non-Degree holder with minimum 12 years of relevant experience may be considered

As a key member of Group Finance, you will be responsible to manage certain finance activities, including financial planning and analysis, accounting and costing.

Reporting to the Chief Financial Officer and Group Senior Finance Manager, you will play an important role in the Finance function of the Group, ensuring that the financial performance of the operation business units aligns with the overall strategic goals of the Group. You will work closely with all other functional teams, including Operations, to provide strong support to deliver operating and profitability goals.

This role requires strong analytical, leadership and communication skills, as well as the ability to adapt to regional market dynamics and regulatory requirements.

Responsibilities

Financial Planning

· Develop the Group’s financial planning, aligning with corporate objectives

· Collaborate with finance teams from various plants to gather and analyse financial data, ensuring accuracy and completeness

· Maintain financial models and forecasts to support budgeting, planning, and strategic decision-making

· Analyse historical financial data and industry trends to make informed projections

Budgeting and Forecasting

· Oversee the annual budgeting process for multiple manufacturing plants within the Group, ensuring alignment with corporate goals

· Continuously monitor and update forecasts to reflect changes in business conditions and performance

Financial Analysis and Reporting

· Conduct comprehensive financial analysis of manufacturing costs, production efficiency and operational performance across the Group’s manufacturing plants, including variance analysis and trend analysis, to identify key drivers of financial performance

· Analyse product profitability, pricing strategies and cost structures to optimise revenue and minimise cost

· Provide insights and recommendations to improve financial results and cost-efficiency

· Prepare detailed financial reports, variance analyses and forecasts for senior management and stakeholders

Performance Measurement

· Monitor and track key performance indicators (“KPIs”), evaluating operational efficiency, yield rates, inventory turnover and production cycle times etc, identifying areas for improvement and efficiency gains within manufacturing processes

· Work with the Business Intelligence team to develop performance measurement tools and dashboards for real-time tracking and reporting of performance of manufacturing plants

Capital Expenditure Analysis

· Evaluate financial justification for manufacturing-related capital projects and equipment investments

· Assess the return on investment (“ROI”) and payback period for capital expenditure proposals

Strategic Planning and Investment Evaluation

· Contribute financial insights to the development of the Group’s strategic plans by providing financial insights and analysis

· Evaluate investment opportunities, including new technologies, automation and process improvements, conducting detailed financial feasibility studies

Cost Management and Optimisation

· Analyse manufacturing and operational costs, identifying cost savings opportunities and optimising processes

· Implement cost control measures across manufacturing plants, ensuring alignment with industry best practices

Compliance and Risk Management

· Ensure that financial activities comply with relevant accounting standards, regulations and tax requirements

· Assist with internal and external audits as necessary

Experience

· Minimum 10 years of experience in audit, accounting, regional/group FP&A roles in progressive MNCs/large regional groups in manufacturing

· Strong cost accounting knowledge

· Strong analytical skills, including expertise in financial modelling, budgeting, forecasting and variance analysis

· Strong command of the English language, able to read and converse in Mandarin with our China colleagues and the general ability to communicate clearly is essential

· High proficiency in Excel and PowerPoint for data analysis and presentations

· Able to lead and work across multiple projects simultaneously in a timely manner, to implement applications and/or improve processes

Qualifications

Bachelor's degree in finance, accounting, economics, or a related field

Competencies

Technical

· Accounting (IFRS)

· Manufacturing Costing

· FP&A (Management Reporting, Analysis, Budgeting)

· Governance & Risk Management

· Corporate Finance

Non-Technical

· Organised, good eye for details and error-free work

· Positive attitude, fast learning, adaptable and strong initiative

· Performance and results driven

· Analytical and solution focused

· Customer and stakeholder oriented

· Agile and innovative

· Resourcefulness and cost conscious

· Developing self and others

· Governance and ethics

Leadership (if applicable)

Has the potential to move up one level

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

[Job Highlights]

• Top 3 Tuition Centres In Punggol (9 consecutive years since 2016)
• Small-class size of only 5 pax/class. Great work-life balance.
• Receive close training & mentorship. Friendly corporate culture.

[Career Scope]

Be part of our dynamic team of educators in one of the Top 3 tuition centres in Punggol!

[Qualification]

- NIE-trained ex-school teachers OR

- Bachelor Degree holders OR

- Undergraduates are welcome to apply (with some teaching experience)

[Education]

- Prospective candidates must have gone through Singapore's educational system

[Experience]

- Preferably at least 1 year of teaching experience

[Job Scope]

- To coach a class size of no more than 5 pax

- Freedom and autonomy to customise your lessons according to your students' learning needs

- Close support, training and mentorship provided by the management

- Minimal admin

- Other interesting tasks to explore (e.g. designing and crafting of in-house curriculum, boot camps, holiday programmes, organising events and excursions for special occasions, promotion to handle management tasks and roles etc)

[Available Roles]

P3 to P6 levels only:

English Teacher, Math Teacher OR Science Teacher

* please share with us your preferred role(s)

[Working Hours: Full-time]

- Great work-life balance

- Flexible work hours (hybrid of office hours & home admin hours)

[Working Hours: Part-time]

1.5hrs per class

[Remuneration & Benefits]

Full-time Staff

- Attractive remuneration package

- CPF Eligible (according to Singapore's employment law) *even for part-timers

- Guaranteed 13th-month bonus

- 14 Days Annual Leave

- Medical Benefits

- Dental Benefits

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Keen to find out more?

Please apply via the link below:

https://tinyurl.com/GFTeacherApplication

Thank you and we hope to meet you soon!

Warmest regards,

Raymond Tan | 93224385

Genius Farm Learners’ Hub (Registered with the MOE)

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www.geniusfarm.com.sg

https://www.facebook.com/GeniusFarmLearnersHub

Must need to work on weekends and Public holidays
Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
Coordinating, monitoring and reporting on daily operations.
Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
Ensuring the store environment complies with health and safety regulations.
Maintaining a clean, organized and aesthetically pleasing store front.
Resolving customer complaints and concerns in a timely manner.
Ensuring that store policies and procedures are followed.
Providing accurate information (e.g. product features, pricing and after-sales services)
Answering customers’ questions about specific products/services
Keeping the store fully stocked
Maintaining the highest level of visual merchandising and store conditions
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Delivering exceptional sales services for improved customer satisfaction
Interacting with customers and identifying their needs and preferences
Operating cash registers and point-of-sale machines
Receiving and verifying the quality and quantity of new shipments
Enforcing in-store security and health and safety procedures and regulations
Follow instructions and complete tasks assigned by superiors
Coach and support other team members
Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
Maintain and monitor store inventory
Ensure that the store is clean, safe and presentable for customers
Greet and assist customers as necessary when other sales associates are busy
Conduct regular audits of the store’s physical and practical condition to ensure quality
Maintain product levels appropriately
Interact with the public via social media and maintain the store’s online presence
Process sales when necessary
Generate and review daily sales report

JOB DESCRIPTION

1. Teach I Can Read® Literacy courses:
• Working with children between the ages of 2.5 and 12 years old.
• Teaching pre-reading skills to children using the I Can Read® System.
• Teaching reading and comprehension skills using the I Can Read® System.
• Teaching writing skills, including grammar, editing and publishing.
• Teaching oral presentation and communication skills.
• Helping children develop social skills and positive classroom behaviour.

• Working on week nights and weekends. Two weekdays off.

2. Conduct Assessments & Write Term Progress Reports
• Teachers will conduct initial assessments for all incoming students.
• Teachers will regularly assess students during classes to monitor individual progress.

3. Communication
• Teachers will maintain regular open communication with parents, through informal meetings, formal meetings and scheduled parent teacher meetings.
• Teachers will keep attendance logs for all classes taught and update Centre Management when a student is ready for promotion.
• Teachers will attend regular Learning Centre Team meetings.

4. Contribute to Student Growth and Retention
• Increasing sign-ups – achieved through maximising the assessment process.
• Minimising withdrawals – achieved through maximising the teaching process.

You will be working at I Can Read Centre in Sengkang
Interested applicants please send CV and cover letter to [email protected]

ps. Only applicants selected for interview will receive a response.

Xi Yan award wining private dining established since 2005 has opened a brand new flagship restaurant , Xi Yan Maxwell with a fresh concept that includes Private dining, General Dining and Bar since July 2019. We are looking for suitable Head Chef cum Kitchen Manager to be part of this growing team.

Location of work place : 28 Maxwell Road #01-15/17, Maxwell chamber suites, 069120

Responsibilities include:

• creating and curating new menus for different occasions and requirements
• perform continuous quality control of dishes prepared
• ensure proper methods and process of cooking
• Plan schedule of kitchen staff
• Train the junior members
• Ensure cleanliness and hygiene of kitchen staff
• Ensure ingredients and food ordered are of quality and at competitive prices
• coordinate with services manager and team to ensure smooth operations to achieve good customer satisfaction
• Maintain cleanliness and housekeeping of work areas

Qualities we seek are:

• Positive attitude and commitment to excellence
• Respective skills in functions to be performed
• Excellent interpersonal and communications skills
• Team work
• Willing to learn and able to work under pressure
• Experience in F&B Operations, fine dining, banquet
• Bilingual (English and Chinese) would be an advantage
• Preferably 5 years of relevant experience in restaurant

Please submit resume/CV with recent picture

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

Massage parlour and Foot reflexology attending and participating in meetings and trainning seassions. • Brief and remind guest of Covid 19 safety measure. • Ensuring a clean, safe and well organised spa facility. • Setting up spa and work stations ensuring cleaniness, tidyness and hygene standards are met during shift. • Sterilizing of equitments and area. • Accompanying guest to and from treatment room. • Consulting with client to identify the appropriate massage service.

• Provide the massage services listed in the brochure. • Maintaining records and filling documentation. • Complying with all applicable standarts, rules and regulations.ASS

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $3500-$5500

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

Our company, a Multi-National Aesthetic Brand is looking for a field service engineer as we are expanding further. In this role, you would be working on-site at customer locations to troubleshoot, maintain and repair Lasers and Medical equipment. After some on-the-job training, you would get to put your technical, mechanical and electrical skills to use every day in new and challenging situations while you interact with a wide variety of people, machines and settings.

Job Responsibilities

• System commissioning and installation.
• Adhoc servicing and preventive maintenance.
• Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
• Update and maintain assigned machines per manufacturer specifications.
• Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
• Must be willing to travel.

Skills & Qualifications required

• Diploma in Electronics, Mechatronics or related and higher preferred;
• Experience with lasers will be an advantage;
• Ability to work productively with minimal supervision;
• Good communication and customer service skills.

Job Scopes:

1. Experienced in Interior Fit-Out / A&A works,
2. Lead and resolve all conflict, manage project documentation, planning, coordinate with sub-contractors,

vendors and liaise with client.
3. Ensure projects deliver on time and with best quality.
4. Understanding of Project Management Procedures and Documentation.
5. Reporting of job progress to management weekly.
6. Cost conscious in management of all activities to increase profitability
7. Attend all project meetings and discussion.

Responsibilities:

1. Assist the Project team in all aspect of project management such as project progress, monitoring, site

supervision, checking of materials and workmanship, control of general workers
2. To carry out coordination and liaisons with all relevant parties.
3. Support Project director to ensure projects are completed on time, within budget, meet all safety standards

and are of highest quality.
4. Responsible for monitoring the daily process and progress at the project site
5. Conduct project site inspection.

Requirements:

1. Related qualification in Interior architecture and decoration3 years of relevant working experience in interior

design fit-out work.
2. Safety Supervisor Certificate or relevant certificate.
3. Good knowledge of Microsoft office skills.
4. Able to work under pressure and meet tight deadline.
5. Possess effective organizational and follow-up skills with emphasis on attention to details.
6. Excellent project & people management skills.
7. Excellent presentation, management and leadership skills.

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

Job Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented