At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

The Project Manager (Non-Interventional Studies) serves as the Project Lead and primary sponsor contact. Accountable for the overall delivery of the project (quality, time, cost) on behalf of the organization. Establishes and communicates client expectations to the project team. Ensures that critical issue pathways are adhered to internally and externally. Leads the cross-functional project team to meet or exceed client deliverables.

• On projects where the scope requires, ensures clear delineation in responsibilities and communication pathways for secondary project leads (such as lead in a specific region, lead for a specific vendor(s) or subset of delivery).
• Ensures financial stewardship at a project level by demonstrating an intimate understanding of the contract, resource alignment to budget, management of Out of Scope activity, drive the Con Mod process/negotiations and team execution to timelines.
• Establishes, communicates and manages expectations to achieve efficient delivery during the project
• Drives Risk Identification and Issue Resolution at project level
• Ensures project team compliance with organization policies, SOPs, ICH- GCP, regulatory and project specific requirements.

Education and Experience:

• Bachelor's degree and / or equivalent, preferably in biological sciences or healthcare-related disciplines
• Real World Evidence and Late Phase experience is required including but not limited to observational studies, post-authorization safety surveillance, patient reported outcomes and registries
• Experience in working on a wide range of therapeutic indications
• At least 2 years project management experience within clinical research and study operations
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years’)
• Regional experience

Knowledge, Skills and Abilities:

• Extensive knowledge of operational aspect of observational studies, clinical trials, end to end delivery of project.
• Excellent technical and systems proficiency, such as computer skills, to include effective use of systems and applications such as Microsoft Outlook, Word, Excel and PowerPoint, as well as organization systems (CTMS, Preclarus, Clarity)
• Ability to delegate and effectively prioritize own and workload of project team members in a frequently changing environment
• Effective oral and written communication and presentation skills
• Proactive, solutions oriented and adaptable to changing priorities and situations
• Strong understanding of the key principles of project management (time, quality, cost), including solid financial competence
• Sound interpersonal and customer service skills, including the ability to lead, motivate and coordinate cross-functional project teams
• Critical thinking and problem-solving skills to lead complex/ambiguous situations
• Ability to persuade and influence others, including a cross cultural awareness

As a Marketing Manager for clients in APAC, you will be responsible for scaling and operationalizing global and regional campaigns. You’ll oversee the team’s execution to ensure that localization and adaptation processes are streamlined. Additionally, you'll keep cross-functional teams informed of key campaign milestones, and ensure assets are delivered in a timely manner. Ideal candidates will have a strong attention to detail, a knack for solving challenging process and prioritization problems, experience launching full-funnel marketing campaigns, and the ability to work collaboratively and cross-functionally with employees of all levels at Client.

Job Description

• Ability to work on multiple projects simultaneously in a fast-paced, dynamic environment
• Exceptional problem-solving skills, especially as it relates to develop complex processes from the ground up
• Experience in a regional role, ideally scaling marketing campaigns to multiple countries in APAC
• Excellent collaboration and communication skills, particularly in building relationships with cross-functional teams
• Comfortable operating in ambiguity, where priorities and timelines may shift

The Successful Applicant

• At least 5 years of work experience with a BA/BS degree
• Experience planning and executing marketing campaigns, ideally at a large-scale technology or entertainment company
• Expertise in project management, keeping multiple teams on-time and on-goal
• Acute attention to detail, with experience building and managing complex processes
• Passion for online video and the video ecosystem

Duties

• Implement products, platforms, software, hardware, or appliance-based solutions related to network and network security.
• Interface with management and vendors to develop and implement new solutions to meet business requirements.
• Design and manage the rollout of various network infrastructures with necessary capacity planning, performance tuning, and configuration optimization
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Maintain network security across the global enterprise; analyze networks for security threats. Monitor organization’s networks for security breaches and investigates violations when they occur.
• Use network tools for administration, maintenance, automation, and visualization reporting
• Develops technical documentation describing the deployment, configuration, and management of network infrastructure.
• Participates in IT security audits. Responds to existing audits and ensures required controls are implemented as required.
• Builds strong relationships outside of IT to understand business needs. Communicates complex details in a way that people can understand. Advocates for the end user and stakeholder by becoming associated with the products, empathizing with and understanding user needs.

Qualifications

• Must have a minimum of 7 years of experience in IT, configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Candidate must have advanced technical skills and experience with the following L2 and L3 protocols and technologies such as IPSec, DMVPN, BGP, OSPF, VPC, QoS, 802.1x. Be familiar with Cisco IOS, IOS-XE and NXOS.
• Candidate must be familiar with various platforms – NetScaler, Riverbed, Palo Alto, Cisco (Catalyst, ISR, ASR, Nexus, ASA/FTD). Cisco ACI is a plus, Knowledge of Juniper and HPE routing/switching equipment is a plus.
• Must have an understanding of open-source and other tools to assist in monitoring, troubleshooting and performance analysis.
• Must have excellent communication and problem-solving skills, attention to detail
• One or more of the following certifications: Cisco CCNP, Cisco CCIE
• Flexible schedule, including the ability to work nights and weekends
• B.S/MS in Engineering and/or Computer Science or equivalent experience

Job Responsibilities

Primary Responsibilities and Duties (80%)

• To drive and support new services.
• To establish and revise workflow(s) to streamline with changes on the ground operations.
• Annual finance budgeting for CAPEX and OPEX items for Haematology and Stem Cell Lab (SCL).
• Seek approvals for unbudgeted CAPEX and OPEX requests where needed.
• Ensure purchases are appropriate and timely.
• Ensure smooth implementation and operations of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Establish and review agreements with other institutions for service provision and/or engagement.
• Seek external budget funding for new program/pilot project.
• Ensure financial efficiency and proper cost recovery for stem cell transplant related services.
• Be the single point-of-contact (SPOC) for Division of Haematology

Secondary Responsibilities and Duties (20%)

• Assist with internal and external audits relating to facilities of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Give guidance and mentor junior/reporting staff.
• Provide secretariat support for the regular meetings and other meetings, where needed.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor degree from recognised institution with 3-5 years of leadership experience.
• Proficient in Microsoft programs i.e. Microsoft Word, Excel, Powerpoint etc.
• Able to work in fast paced environment independently and in team.
• Positive and self-motivated
• Good written and communication skills
• Good organizational and analytical skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23946

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Description & Requirements

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers' personal information, purchase history, buying preferences and concerns.

A good loyalty program is designed to nurture and manage effective interactions with your customers where you can attain greater value for your business and brand value through:CRM focused profiling of your customers
Identifying your Most Valuable Customers and their true value to your business
Sustaining Customer retention and ongoing brand loyalty
Strategic marketing programs
Identify business opportunities

Out of Box Academy is a student care centre with close to 40 centres islandwide and are looking for sales manager to join us.

Job Scope:

• maintaining good relationship with current and new parents
• handle enquiries on sales provided by our marketing side and conduct centre tours to increase our student enrolment.
• Ensure continued maintenance of business and maximize growth potential of company
• Drive performance and achieve growth plan with sales activities aligned with company’s direction.

Requirements:

• minimum 2 years in the education industry.
• able to speak confidently in english and fluently in chinese.

Renumeration:

• $4500 to $6500

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

-

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Working Location: Islandwide

Working Hours: Monday to Friday 8.30am – 5.30pm

Salary: $11.50 per hour

Work Period: Immediate till end March / April 2024 (subject to further extension based on performance)

Job Responsibilities:

• Manage incoming enquiries over the phone (No sales involved)

Requirements:

• Only Singaporeans.

• GCE A Levels and above

• Proficient in English and a second language so as to converse effectively with different groups of customers

• Excellent team player who is task-orientated

• Possess Good Customer Service Skills

• Training will be provided

• No prior experience is required.

Interested candidates, please forward a copy of your resume to: [email protected]
We regret to inform that only shortlisted candidates will be notified.

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Case Manager to join their team
• This is a 7 month contract (maternity cover)

The Job

• Support Life insurance FA Partnership channel to manage a portfolio of FA Partnership and client relationships
• Provide superior customer service and follow-ups to FA partners to enable ease of business and sales.
• Crucial role in supporting New Business and Policy Servicing enquiries and transactions to ensure FA partners business is well-supported.

The Talent

• Ability to work independently with minimal supervision
• Customer oriented and a Can Do attitude
• Strong team player, systematic, analytical and meticulous
• Good command of written and spoken English, possess good interpersonal and communication skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Case Manager
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Work Timings: Rotational Shifts including Night (5-day work week with rotating shifts)

Job Requirements:

Required skills:

• 1 year of experience as a Call Centre Representative providing customer service through inbound and outbound calls or email support.
• Log tickets and provide first call resolution.
• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat.
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Guide callers in navigating the client website and using the available services.
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Maintain and improve service level quality by adhering to standards and guidelines.
• Rotational shift work

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Accounting and Reporting

• Prepare and review monthly/yearly accounts for 3 Kaefer entities; Singapore, Indonesia and China and ensure timely reporting.
• Sound knowledge of SAP PF1
• Review of balance sheet items and preparation of consolidated balance sheet.
• Monthly group reporting to Head Office in Germany.
• Monthly review of overheads vs budget and forecast.

Cash Management

• Ensure optimum cash management
• Authorise cheques and EFTS
• Monthly cash flow update to Treasury Management System Platform
• Advise management on cash flow implications of operational decisions
• Arrange bank facilities (guarantees,bonds, etc)
• Liaison with bankers
• Advise on all financial implications of project execution starting at tendering stage

Budgetary Control and Strategy Planning

• Budget administration expenses in conjunction with CFO
• Summarized divisional budgets and admin budgets and prepare corporate budgets.
• Compare actuals with budgets on a monthly basis, highlight deviations and suggest corrective measures.

Statutory Compliance

• Monitoring of Tax payments (Employee Income Tax, CIT, WHTs)
• Monitoring of National Social Security & Pension Scheme reporting process
• Monitoring monthly CPF submissions
• Monitoring quarterly GST Return submission
• Liaise with Tax consultants, company secretaries and lawyers
• Liaise with external/internal auditors for interim and yearly-end audit

Our client in the healthcare industry is urgently looking for suitably qualified candidate to join them as

Assistant Manager, Risk & Compliance

Risk Management

• Assist with the implementation and enhancement of the Enterprise Risk Management framework and risk management processes to strengthen risk management capabilities and culture across business units.
• Provide support in reporting to risk management committees, senior management, the Board and/Board Risk Committees on risk related matters, including secretariat responsibilities for risk management committees
• Conduct periodic risk assessment and update the risk register to ensure that inherent and residual risks are identified, tracked, monitored and addressed in an effective and coherent manner.
• Collect, analyse, and report on Key Risk Indicators (KRIs), working closely with relevant departments to ensure accurate records.
• Coordinate and conduct risk management related training programs to create risk awareness and enhance proficiency and knowledge in these areas including conducting risk and compliance assessment training workshops
• Assist with the development and implementation new risk management tools and system to improve effectiveness and efficiency of risk management processes

Compliance

• Provide advisory and support to management and busines units to ensure compliance with applicable laws and regulations
• Keep abreast of market trends and applicable regulatory compliance matters including global developments which may have an impact on business activities
• Assist in the oversight of the Group's Personal Data Protection function, including updates to policies and procedures, staff training on personal data protection, oversee data protection impact assessments, work with Digital Technology department on the adequacy of system and data security controls to ensure data confidentiality is protected
• Maintain and update policies and procedures relating to compliance and governance matters such as Anti-Bribery and Corruption policy etc.
• Perform period compliance checks and assist in the investigation and follow up on compliance issues, breaches of laws & regulations, policies and code of conduct, contract management etc.
• Coordinate and conduct governance and compliance related training programs

Sustainability/ESG

• Assist in the development, implementation and and continuous improvement of sustainability policies and procedures and conduct materiality assessments
• Collaborate with cross-functional teams to identify and implement ESG initiatives that support our sustainability journey and improve resource efficiency
• Provide support in reporting to risk management committees, senior management, the Board and/Board Risk Committees on sustainability/ESG related matters, including secretariat responsibilities for sustainability steering committee and sustainability taskforce
• Coordinate the production of sustainability reports, ensuring accuracy, transparency, and compliance with reporting frameworks such as the Taskforce on Climated-Related Financial Disclosures (TCFD), Global Reporting Initiative (GRI), International Sustainability Standards Board (ISSB) etc, including coordinating the external assurance process for sustainability reports, ensuring alignment with auditing standards and industry best practices.
• Identify and assess potential ESG risks and opportunities, providing recommendations for mitigation and enhancement
• Monitor, assess and report the organisation’s ESG performance, ensuring alignment with regulatory requirements and industry best practices, including collect, analyse, and report on ESG-related data, working closely with relevant departments to maintain accurate records
• Develop and deliver ESG training programs and sustainability communication efforts to enhance employees’ understanding and engagement in ESG initiatives

SECONDARY DUTIES AND RESPONSIBILITIES

• Manage and support implementation of company-wide new initiatives and projects
• Act as liaison with internal auditors on risk management, compliance and ESG related matters
• Undertake any other tasks which may be assigned on an ad-hoc basis

Key Job Specifications

Education:

• Degree or professional qualification in relevant discipline (eg. accountancy, business, sustainability, etc)

Experiences/Knowledge:

• Minimum 3 years of relevant experience in accounting, auditing, finance, risk management, compliance, ESG or sustainability reporting, etc
• High level of proficiency in data analysis and reporting and project management
• Self-motivated team player who is meticulous, organized and has strong analytical skills
• Strong collaboration skills and able to work independentl in a fast-paced environment
• Strong written and oral communication and presentation and interpersonal skills
• Strong stakeholder management skills and ability to interact well with different functions and levels
• Strong understanding of ERM and ESG frameworks, regulations and industry standards
• Proficiency in relevant reporting software that facilitates data visualizataion and presentation, such as Powerpoint, Excel, TAbleau, or ERM/ESG-specific platforms will be highly beneficial

Interested applicants are invited to write in with updated resume to [email protected].

EA License No. 16S8296 • EA Personnel Registration No. R21102756

SUMMARY

Assistant Manager to ensure the seamless running of the Restaurant in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

• Effectively manage the restaurant in the absence of the Manager

• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

• Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions

• Assist the Manager to monitor product and manpower costs to within given budget

• Ensure strict adherence to company policies, processes and procedures at all times

• Monitor and maintain the POS system and ensure cash handling procedures are adhered to

• Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports

• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Minimum 2 years of relevant experience with at least 2 years in a managerial level

• Energetic, good team player and service oriented

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Well versed in Microsoft Office.

Responsibilities:

• Offer client services to contract customers.
• Maximize service sales and customer satisfaction.
• Provide the Executive and Field Service frequent feedback to raise efficiency of Service Operations.
• Guarantee that the profit margin, service sales objective, and payment collection are achieved.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Pursuit quotations to yield high success rate
• Uplift and encourage department employees.
• Promote leads for service sales

Requirements:

• Degree or Diploma in Electrical or Mechanical or an equivalent qualification
• At least 2 years of technical experience of HVAC systems, Chiller Plants, Airside, and Building Services.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Coordinate the implementation of projects to guarantee its timely and seamless completion
• Regular site meetings and inspections to inspect work timeline, requirements, and contract designs.
• Examine and offer recommendations about all claims made by contractors.
• Update user with a weekly progress report.
• Arrange and lead a project meeting every week.
• Documentation pertaining to the fulfillment of the contract, contractor payment, DLP, and compilation of NSC O&M manuals.
• Examine and verify the completed work before transferring ownership.

Requirements:

• Min diploma in civil engineering, building construction management, architecture, interior design, or it's equivalent
• At least 2 years related working experience
• Previous experience in Office commercial project experience is an added advantage
• Able to lead a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Front desk and telephone reception

• Answer telephone calls and direct to colleagues as appropriate
• Attend to enquiries from public (walk-in or telephone call)
• Receive clients and visitors

2. Finance administrative support

• Preparation of payment vouchers and claims
• Preparation of reports as required
• Banking and managing petty cash float duties

3. General Administrative support

• Mails – handles postage, collection of mails and distribution
• Manage stationery (track inventory, issues and top ups)
• Monitor pantry supplies and top ups
• Assist in administrative support, co-ordination, reporting and updates
• Sorting, scanning and filing of documents
• Maintain and keep proper records of documents
• Application of training grants, subsidies, GIRO application and other vendor’s application
• Any other ad hoc related duties as assigned

Requirements

• Proficient with computer especially in Microsoft Word and Excel preferred
• Meticulous, good initiative and able to work independently
• Team player with good interpersonal skills
• Able to work under pressure and multi-task
• Well organised, team work with good work attitude

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.

Responsibilities:

• Responsible to achive company revenue and profit objectives
• Develop sales leads to drive business growth
• Prepare quotations or proposals for clients
• Provide recommendations to improve overall sales performance abd increase market presence
• Develop and implement sales and marketing strategies to drive company sales
• Collaborate in project management, site meetings, and client communications when required.

Requirements:

• Bachelor or Diploma in Information Technology or Business Administration or equivalent
• At least 3 - 5 years of sales or business development experience in security solution/ project sales
• Prior sales experience in IT solutions or Audio-Visual Systems sales will be ideal

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Accountable for sales of ERP Solution to achieve sales targets set.
• Identify potential markets, develop account development plans, and formulate sales strategies.
• Identify the demands of the customer and work closely with ERP consultants.
• Responsible for full sales cycle from prospecting to closing of sales deal.
• Establish and maintain good client relationships.

Requirements

• Bachelor or Business Administration, Information Technology, Industrial Engineering or equivalent
• At least 3 - 5 years of B2B sales experience in ERP solutions.
• Prior knowledge of ERP/ HCM packages such as SAP, Oracle, or Microsoft Dynamics will be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

KEY ACTIVITY

• This position is responsible for Implementing the quality audit and compliance monitoring system to assure the Civil Aviation Authority of Singapore (CAAS) Approved Maintenance Organization (AMO) processes and procedures are being followed, capable of delivering safe aviation products and in compliance with the SAR Part 145.
• Assume the position of Safety Manager and implement the safety management system for the AMO.
• Supervising and directing all personnel nominated to be certifying staff for the AMO.
• Liaising with CAAS and/or any certification bodies, e.g. ISO 9001, ASA, etc. on matters relating to the quality system and safety management system.

QUALIFICATIONS

• Aviation experience of no less than 5 years with at least 3 years in quality assurance / quality control experience in a managerial or supervisory capacity.
• Possess Polytechnic qualifications in Mechatronics/Mechanical/ Electrical/Aerospace or Quality Management or its equivalent. A degree in Engineering will be advantageous.
• Passed CAAS papers: Air Law (M10/L11/L12) and preferably in Human Factors.
• Completed a lead auditor course in quality management or its equivalent.
• Holding or has held a CAAS aircraft maintenance license or CAAS approved workshop certifying staff qualification is an advantage.
• Ability to read and write English.

ROLES AND RESPONSIBILITY

• Establishing and maintaining a compliance monitoring system to assure the CAAS approved maintenance organization (AMO) processes and procedures are being followed, capable of delivering safe aviation products and in compliance with the SAR Part-145.
• Planning and conducting independent audits on the AMO maintenance activities and the contracted service providers.
• Providing independent advice to the Accountable Manager relating to the implementation and maintenance of the safety management system.
• Administrating the quality feedback system to report on the performance of the quality system. safety management system and audit findings to the Accountable Manager.
• Assisting the Accountable Manager to develop improved methods and procedures for the performance of quality assurance and safety management functions.
• Assisting, supervising and directing all personnel nominated to be certifying staff for the AMO.
• Establishing and maintaining the requirements for initial and recurrent training for personnel involved in the maintenance and preventive maintenance of aviation products.
• Assessing and authorizing suitably qualified personnel to perform inspection functions for the AMO.
• Issuing SAR-145 certification authorizations to suitably qualified personnel to issue the certificates of release to service for the products or parts maintained by the AMO.
• Maintaining the AMO rosters and ensuring that changes in job personnel or job duties are reflected on the roster.
• Ensuring the training and qualification records of the AMO personnel are kept securely and orderly.
• Ensuring the maintenance organization exposition (MOE) and Safety Management System (SMS) manual are current and accurate, updating CAAS on all revisions status.
• Liaising with CAAS and/or any certification bodies, e.g. ISO 9001, ASA, etc. on matters relating to the quality system and safety management system.
• Reporting safety related occurrences that fall under the mandatory occurrence reporting criteria to the CAAS and conducting safety investigation as required.
• Conducting surveillance on the AMO facilities, procedures, and the availability of proper inspection records, reports, and forms used by the AMO are available to all inspection personnel.
• Ensuring procedures used in the procurement and receipt of aircraft parts are effective to detect "bogus" and "unapproved" parts from entering the parts system, and any such parts are detected before their use.
• Ensuring periodic checks are made on all inspection tools and the calibration of precision equipment used by the AMO including the current records of those inspections and tests are maintained.
• Determining all technical data on components overhauled or repaired by the AMO are kept current with latest revisions. This data includes manufacturer's overhaul manuals, service bulletins, part specifications, related CAAS approved data, and other technical data used by the AMO.
• Maintaining and keeping current a regulatory library including the applicable CAAS aviation regulations and airworthiness directives.
• Establishing and maintaining the capability listing of the aviation products in accordance with the CAAS approval ratings held by the AMO.
• Providing the necessary technical documents to the customers and storage of the AMO technical records.
• Performing safety management duties as required by the Accountable Manager

REPORTING LINE

This position reports directly to the Accountable Manager.

*No experience with Diploma in Hospitalty or equivalent welcome