Job Description:

Ø Able to prepare and cook simple healthy meals for children according to the menu provided.

Ø Clean up kitchen and food consumption area after lunch/tea break.

Ø Maintain hygiene of food storage areas.

Ø Experience cooking in childcare preferred but those with no experience but willing to learn are welcome

Ø Clean and disinfect classrooms, toilets, common areas.

Ø Carry out other cleaning duties assigned by principal as needed.

Ø Maintain store and update cleaning inventory items to Principal.

Ø Enjoy working with children.

Benefits/Requirements:

Ø Annual Leave

Ø Medical Benefits

Ø Working location: Pandan Garden (near Jurong East)

Qualifications

Ø Valid Food Hygiene Certificate

Ø If no certificate, company will sponsor you to get certified.

Working location – Funan, subsequently at UBIX

Working hours – 8.30am to 6.15pm Monday to Friday

salary - up to 4k

• Channel Operations & Issue Resolution:Ensure smooth execution of daily channel operations, including inquiries, escalations, and issue resolutions.
  Act as the first point of contact for channel-related issues, providing timely resolutions or escalating as needed.
  Draft responses for clearance by ServiceSG’s Service Transformation & Planning Team.
  
• Knowledge Management & Documentation:Troubleshoot operational problems and maintain a knowledge base of cleared responses.
  
• Process Improvement & Training:Collaborate with the Quality Assurance Specialist to implement process improvements.
  Support training initiatives to improve team efficiency.
  
• Feedback & Communication:Provide insights to the team lead regarding recurring challenges and process improvement opportunities.
  Communicate and coordinate with internal and external stakeholders to resolve operational challenges.
  
• Administrative Support & Reporting:Maintain accurate records of operations activities.
  Assist in preparing reports and metrics for internal reviews and meetings.
  

How to Apply: Send your resume to:

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

Responsibilities :

• Understands the commercial cost/financial/budget impact of decisions to be taken, for any products/solutions to be developed, considering the overall impact to a customer proposal and recommending the appropriate solutions

• Participate in deep architectural discussions to ensure solutions are designed for successful deployment.

• Design of solution offerings including services, support, training (classroom, roundtables, webinars). Detail definition of Solution Components, Scope of Work, Deliverables, Effort Sizing and Pricing.

• Implementation planning and delivery for Proof Of Concepts (POC), Migration Services & Deployment Services.

• Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives

• Self-sufficiency in leading pre-sales activities aiming to close sales opportunities.

• Achieving reliable, timely and high-quality design and deployment work.

• Any other duties as assigned by management.

Requirements :

• Minimum 2 years of hands-on experience as a consultant with pre-sales and implementation experience.

• Minimum 3 years of solution design and/or hands-on implementation experience as a Systems Engineer.

• Wide expertise of ICT field and systems, network, storage, virtualization, and/or security.

• Experience in building and migrating applications, software and services.

• Direct experience with Cisco routing/switching, wireless LAN controller, software defined Network, Load balancer (Netscalers).

• Motivated, self-starter, with strong presentation, communication, problem solving skills.

• Ability to address, persuade and interact with senior and executive level positions as well as all levels of system end-users.

• Knowledge of Competitive Products & Technology.

• In-depth knowledge of Implementation methodologies and best practices.

Qualification :

• University Degree in Computer Science or Computer Engineering or related field.

• At least 2 years’ experience in major IT Integration / User Interaction projects involving the whole business process.

• Fluency in English.

Working Location : East Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

You will be assisting the Centre Instructor in ensuring the smooth operation of the Centre.

Your key areas of responsibility will include, but are not limited to the following:

• Guiding students
• Marking & recording of worksheets
• Packing of worksheets
• Administrative work
• Maintain cleanliness of the centre

Requirements:

• Must be fully vaccinated
• GCE “O” level holders & above
• Able to work on Mon, Tue, Fri 3pm-8.30pm & Sat 10-2pm
• Enjoy working with children

ROLES AND RESPONSIBILITIES

As a Global Operations Centre (GOC) Support Specialist, your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. You’ll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service level agreements (SLAs). Here are the key tasks:

Network Monitoring and Operations:

• Manage tier-1 network monitoring round the clock.
• Monitor the performance and health of data centre, networks and hardware systems.
• Identify potential issues and troubleshoot technical problems promptly to minimise downtime.
• Log, update, and progress tickets to resolution.
• Collaborate with cross-functional teams to deploy, repair, and maintain data centre infrastructure.

Incident Management and Escalation:

• Follow escalation procedures during critical incidents.
• Act as the point of contact for significant events or technical escalations.
• Coordinate and supervise data centre maintenance efforts, collaborating with internal and external parties.

Documentation and Communication:

• Compile daily monitoring and operational tasks into documents.
• Ensure compliance with physical security procedures, including visitor management and equipment movement.
• Maintain access logs and service reports.
• Track equipment movement in and out of data centres and warehouse facilities.

Quality Assurance and Assessment:

• Ensure subcontractors deliver quality services and meet contractual obligations.
• Conduct routine assessments of data centre infrastructure systems and critical facilities.
• Perform other duties as assigned by line managers.

SKILLS AND EXPERIENCE

• Holds a Diploma or Professional certification in Electrical, Mechanical, Computer Science/ Information Technology or possesses equivalent experience.
• At least two years of working experience in Data Centres or 24/7 critical environment management.
• Able to work shifts, including weekends and public holidays.
• Proficient in network and server hardware troubleshooting.
• Basic understanding and experience with electrical and mechanical systems commonly used in a Data Centre.
• Have working knowledge and experience with monitoring & ticketing tools.
• Possesses a working knowledge of physical IT infrastructure components.
• Comfortable working on rotating shifts.
• Demonstrates good problem-solving and communication skills.

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:
• Liaises with outsource partners supporting the HPC service, quality assurance, service improvement, monitoring of fulfilment rate, incident reporting and feedback management.
• Processes the Eligibility Assessment (EA) forms and other relevant documents submitted by clinicians in a timely manner, and submits the materials to the outsource partners to ensure seamless communication.
• Work closely with outsourced partners to provide patient information and facilitate the scheduling of visits.
• Contacts HPC clients to address their queries or concerns, including complaints and feedback.
• Maintains a database of all HPC referrals and admitted HPC clients.
• Ensures billing reports for partners are accurate before payment.- Submits attendance information to the ILTC portal for service subvention claims.
• Support the Executive in managing and implementing any changes to HPC's service requirements.
• Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:
• Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)
• Financial counselling estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.
• Consent for the use of Personal Data.
• Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc- Rostering and oversight of HPC staff schedules, fulfilment and performance.
• Support other administrative services such as home medical, home therapy or home nursing, call centre, referral submission and surgical store when required.
• To undertake any other duties as requested by the said reporting officer.

Qualifications

• GCE ‘O' / ‘A' Levels or Diploma
• Minimum 3-year experience in administrative work. Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office
• Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted
• Salary range: $1820 - $3044
• Work Location: Buangkok or Toa Payoh
• Working Hours: Mon to Fri: 8am to 5.30pm

Job ID:YYYRR9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Perform routine tasks under the supervision of registered nurses in a Home Care Setting .

• Care for the health, well-being and safety of elderly.
• Deliver nursing care needs for elderly.
• Prepare and conduct programme activities for elderly.
• Update Individual Care Plans and relevant records.
• Look after clients’ personal care needs and cleanliness.
• Support caregivers and volunteers in caring for clients.

Job Requirements:

• Min 2 years Singapore working experience in Geriatric care
• Healthcare related certificate
• Good communication and interpersonal skills.
• Possess a passionate disposition to care for elderly.

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Conduct assessments for patient's pre-admission
• Conduct periodic reviews with suitable therapy treatments for Holistic Individual Care Plan with children
• Participate in multidisciplinary case discussions
• Plan and execute therapy programme and activities for Children
• Review and revise programme schedule for therapy program with proper documentation
• Foster close and warm relationships with children’s families and caregivers

Job Requirements:

• Singaporeans Only
• Bachelor degree / Diploma in Occupational Therapy
• Full registeration with APHC
• Minimum 3 years clinical experience in a hospital setting, or relevant
• Proactive and self motivated
• 3 working days per week (weekdays ONLY) [9am-6pm]
• Convertible to Full time position

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities

• Support the execution of daily channel operations, ensuring smooth handling of inquiries, escalations, and issue resolutions.
• Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation when necessary. Develop responses for clearance with ServiceSG’s Service Transformation & Planning Team.
• Troubleshoot operational problems, document cleared responses, and maintain a knowledge base for future reference.
• Collaborate with the Quality Assurance Specialist to implement process improvements and support training initiatives.
• Provide feedback to the team lead regarding recurring challenges and opportunities for improving processes.
• Maintain accurate and up-to-date records of operations activities and provide administrative support to the team.
• Communicate and coordinate with internal and external stakeholders to address operational challenges.
• Assist in preparing reports and metrics for internal reviews and meetings.

Requirements

• Diploma or Bachelor’s degree
• 1 to 3 years of experience in customer service or support, preferably in a channel operations environment.
• Strong organizational, time management, and multitasking skills.
• Strong communication and problem-solving skills, with a proactive attitude.
• Familiarity with CRM systems and support tools is an advantage.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The duties and responsibilities of the Cleaner include but are not limited to:

· Maintain cleanliness of all the classrooms, office, toilets and kitchen (all furniture, windows, glass doors, corridors and office equipment)

· Clears rubbish from classrooms & office.

· Assist cook in preparation of food for children and staff

· Serving meals to the children during refreshments time

· Washing up crockery and utensils after meals (including kitchen)

· Cleaning up children when they soil themselves

· Any other duties as may be assigned from time to time

Role: Advance Resposne Centre (Tier 1)

Work Location: Woodlands/Yishun

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

Our client is a sport education center. Due to their current expansion plan, they are looking for a Senior Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Develop and execute marketing strategies aligned with business goals and target audiences.
• Stay informed on marketing trends, conduct competitive analysis, and explore new digital platforms and communication techniques.
• Collaborate with internal teams to create strategies that drive business growth.
• Plan and manage multi-channel digital campaigns, including SEM, social media ads, email, and content marketing.
• Work with external vendors and media agencies on campaign execution.
• Analyze and report on campaign performance, providing actionable insights.
• Create campaign assets for platforms like Facebook, LinkedIn, Google Ads, and TikTok.
• Develop monthly/quarterly social media plans and advertising strategies to achieve business objectives.
• Manage the social content calendar for platforms including Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube.
• Create and post engaging content; capture photos and videos of gymnasts as needed.
• Monitor and analyze social media and campaign performance, providing optimization recommendations.

Job Requirements:

• Minimum 4 years of sales and marketing experience.
• Strong content creation and copywriting abilities.
• Proficient in English (written and spoken); familiarity with Adobe Premiere Pro, Photoshop, or Illustrator is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

We are seeking a dedicated and experienced Preschool Principal to lead and inspire our early childhood education program. The ideal candidate will have a passion for working with young children and a commitment to creating a safe, nurturing, and engaging learning environment. Below are the key requirements for the position:

Job Description:

• Be responsible for the overall management of the preschool
• Plan and execute marketing ideas to boost centre enrolment (eg. open houses)
• Work closely with the Management Team to discuss overall goal-setting for the school and operational decisions
• Relay directions from the Management Team to staff accurately
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements including administration matters
• Be willing to cover classes in the event of manpower shortage
• Oversee curriculum planning and professional matters
• Mentor and guide teachers closely in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Plan and propose termly excursions and prepare budget and control budget expenditures

Job Requirements:

1. Diploma in Early Childhood Care & Education-Leadership (DECCE-L)

2. At least 2-3 years of experience as a Preschool Principal

3. Fluent in English and Chinese (spoken and written)

4. Efficient at executing and able to prioritise tasks

5. Excellent leadership and communication skills

Please whatsapp 8090 1816 and we will be in touch with you shortly.

You will be responsible for providing a high standard of medication supply and management services to our Intermediate and Long-term care clients. You will be involved in the dispensing production line, operation and maintenance of the Automated Tablets Dispensing and Packing System (ATDPS), pharmacy stock inventory control, quality assurance, and process improvement activities.

The selected applicant will be stationed at Pharmacy Services Centre, PSC (located at Buangkok Green Medical Park).

Job Requirements

• Diploma in Pharmaceutical Science or Diploma in Pharmacy Science or GCE "A' / 'O' / 'N' level with a Certificate in Pharmacy Technician Course conducted by the Pharmaceutical Society of Singapore
• Good team player, meticulous,service-orientated, and possess good interpersonal and communication skills

Responsibilities:

• Assist the Operations Manager in managing the operations of the call centre
• Manage the performance of Call Centre Agent(s) in call, email and chat handling, ensuring that specific service level and turnaround targets are met
• Monitor team adherence and quality performance against targets
• Collaborate closely with the Service Quality Executive to breach any gaps in training and improve performance quality
• Manage and resolve any escalated cases or disputes, ensuring that appropriate and timely escalations are made to client(s) as and when is required
• Manage and resolve any internal problems or conflicts at the first level in the workplace before any escalation to the Operations Manager
• Ensure all other SOPs and protocols are diligently and correctly carried out
• Work with other departments as and when is required to ensure that team operations can continue smoothly and cohesively across the organisation
• Any other ad-hoc tasks that may be assigned by the Company

Requirements:

• A Level and above
• Proficient in relevant computer applications (Microsoft Applications)
• Proficient in typing
• Able to multitask
• Able to commit to office hours desk-bound (8.30am to 5.30pm from Mondays to Fridays)
• Able to commit 44-hours of work a week
• Open to be moved to shift work (details will be discussed during the interview)

Additional Information:

• Commencement date is 24 February 2025
• Monthly basic salary ranges from $3,000 to $3,200
• Incentives provided for good performance
• Training is provided, may be conducted at a secondary location i.e Henderson, client premise (TBA)
• 12 weeks probation
• Workplace location is close proximity to Macpherson and Ubi MRT station

About The Opportunity

We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.

Work Location: 25 Bukit Batok Crescent (The Elitist).

Pay Rate: $13/h
Commitment Period: 2 months (Extendable) , 4-5 days' week
Working Hours: 9am to 6pm.

What You'll Be Doing

• Responding to member enquiries via email under our managed Healthcare solutions.
• Providing excellent customer service in a professional and timely manner.
• Performing data entry tasks as required.
• Assisting with any other ad-hoc duties assigned.

What We Are Looking for

• Prior experience will be preferred but not necessary.
• Diploma in any discipline.
• Interest in understanding the landscape of managed Healthcare solutions.
• Able to commence work within a short notice.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

We are seeking a highly skilled and motivated Key Account Manager to manage long-term and short-term energy solutions to data centre clients, including hyperscalers and colocation players. The ideal candidate will possess strong sales acumen, excellent communication skills, and a deep understanding of energy contracts and the data centre industry. This role will involve not only sales but also operational responsibilities such as contract management, invoicing and submitting proposals to clients’ tenders or request for proposals (RFP) for short term energy purchases.

KEY ROLES AND RESPONSIBILITIES

Sales Management:

• Develop and execute strategic sales plans to achieve long-term and short-term sales goals
• Identify and engage with key decision-makers within hyperscalers and colocation clients
• Build and maintain strong relationships with existing and potential clients in the data centre industry, as well as relevant governmental stakeholders
• Conduct market research to identify new business opportunities and trends within the data centre industry
• Prepare and deliver compelling sales presentations and proposals tailored to client needs
• Structure, negotiate and close high-value energy sales agreements including conventional thermal, renewables, and low carbon solutions, to meet or exceed sales targets
• Prepare gate papers for approval of revenue contracts in compliance with internal policies
• Prepare commercial proposals to submit to clients for tender or RFPs of energy supply

Account Management:

• Serve as the primary point of contact for key accounts, ensuring high levels of customer satisfaction
• Conduct regular account reviews to assess client needs and ensure the delivery of value-added services
• Develop and implement account strategies to maximize revenue and client retention
• Address and resolve any issues or concerns raised by clients promptly and effectively

Operational Responsibilities:

• Manage the contract lifecycle, including drafting, reviewing, negotiating, and executing contracts
• Ensure all contractual obligations are met and compliance with Group policies and regulations
• Oversee the invoicing process, ensuring accuracy and timeliness in billing clients
• Collaborate with internal teams, such as finance, legal and portfolio management, to streamline operational processes and structure pricing
• Maintain detailed and organized records of all client interactions, contracts, and transactions

Reporting and Analysis:

• Monitor and report on sales performance metrics, providing insights and recommendations for improvement
• Prepare regular reports and presentations for senior management on account status and sales progress
• Analyze market trends, client feedback, and the competitive landscape to inform strategic decisions

QUALIFICATIONS & EXPERIENCE

• Proven experience in sales and account management, preferably within the data centre or power and utilities industries
• Relevant certifications such as ISCC RFNBOs would be advantageous
• Strong understanding of hyperscalers and colocation providers
• Excellent negotiation, communication, and interpersonal skills
• Ability to manage multiple priorities and work effectively under pressure and tight timelines
• Proficiency in contract management and invoicing processes
• Strong analytical skills with a keen attention to detail
• Proficient in using CRM software and other sales management tools

SKILLS, COMPETENCIES AND PREFERRED CHARACTERISTICS

• Experience with energy contracts and long-term and short-term sales cycles.
• Familiarity with data centre infrastructure, services and growth drivers
• Strong problem-solving skills and the ability to think strategically
• Self-motivated with a strong sense of initiative and ownership
• Ability to work collaboratively in a team-oriented environment

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years relevant experience in surpervisory roles
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are seeking qualified high performing professionals to join in our Assurance (IPO) service line. You will be involved in providing assurance services (IPO) to our global clientele. You will have the opportunity to develop your technical knowledge and work with businesses across multiple industries.

Responsibilities:

• Lead and manage fieldwork on client sites including liaising with other departments to ensure the smooth delivery of the audit process.
• Review and evaluate risk, document and assess key controls, document and assess process flows and identify significant accounting issues.
• Demonstrate expertise in primary accounting frameworks and in related financial reporting matters.
• Identify, prepare and participate in proposals for new clients and projects.
• Gain a comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagement
• Identify areas requiring improvement in the clients business processes and possible recommendations and prepare and deliver Management Letter to be provided to the client.
• Coach other team members through sharing experience and knowledge appropriately.
• Adhere to the highest degree of professional standards and strict client confidentiality.
• Provide guidance to newly public and private clients on accounting, financial reporting and internal control matters, among other areas.
• Stay connected to market trends to think through future innovative solutions
• Guide integration of overseas resources to drive efficient execution.
• Develop, maintain and leverage internal contacts.

Requirements:

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 3 years of external audit experience
• Good command of the English language
• Recognised team leader with good interpersonal skills
• Proactive in problem-solving and client management
• Experience in financial reporting and SGX requirements of IPOs an advantage