Job Description

• Manage customers and administers other body treatments in accordance with standards.
• Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client.
• Maintain high level of professional customer service.
• Create excellent guest experience through friendly and helpful attitude.
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room.

Requirements

• Communication and customer service skills.
• Able to work on weekends / public holidays.
• Positive attitude, hardworking and good teamwork.

Managing resources and budgets effectively

Ensuring compliance: Ensuring compliance with company policies and procedures

Resolving conflicts: Handling customer inquiries and resolving issues

Maintaining workplace safety: Maintaining workplace safety and implementing policies

Communicating: Communicating between employees and management

Managing daily operations: Ensuring efficiency and productivity by overseeing daily operations, managing schedules, and handling administrative tasks

Setting goals: Setting goals and objectives for the team and assigning weekly performance goals

Delegating tasks: Delegating tasks and assignments to team members and ensuring they are completed

Providing guidance: Providing guidance and support to team members and monitoring their performance

Handling client inquiries: Handling client inquiries and resolving issues

Roles & Responsibilities

• Provide in-house IT support with a focus on SAP and related systems.
• Manage and troubleshoot SuccessFactor and Concur applications.
• Serve as a liaison between business users to define requirements.
• Act as a subject matter expert on the SAP SuccessFactors, SAP Concur, SAP Business Technology Platform (BTP) , SAP ECC Payroll and integration with SAP ECC.
• Oversee integration with external systems like medical claim systems, ServiceNow, etc.
• Define business issues, data challenges, and solutions to fit business requirements.
• Identify breakdowns in technology and business processes.
• Understand the processes and specifications of each assigned system
• Engage and collaborate with technical teams across projects.
• Collaborate with other IT team members to resolve issues and improve system efficiency.
• Prepare requirement specifications (functional and non-functional), use cases, and business process recommendations.
• Perform configurations and customization in the system and updates relevant documentation as per user’s requirement and process.
• Communicate clearly, concisely and confidently with project team members and the business users, both verbally and in writing.
• Ensure compliance with government regulations related to SuccessFactors and Concur.
• Manage vendor relationships and oversee vendor activities related to IT support and change requests.

Requirements

• The candidate should process at least a Degree in Computer Science, Engineering, Business or Equivalent.
• Have experience in all phases of system implementation lifecycle (requirements gathering, design, and build, testing, go-live).
• At least 7 years SuccessFactors experience with minimum 1 full cycle in SAP SuccessFactors implementation.
• Proficiency in SAP SuccessFactors and Concur with good work experience in managing systems releases, instance strategy, data security, change/release management, tracking and reporting.
• Knowledge of SAP Business Technology Platform (including CPI) and related technical integration components such as SCC, Fiori, S/4 HANA, SAP ECC HCM, Concur, Integration Centre.
• Knowledge in SAP ECC and/or S/4 Hana HCM-Payroll.
• Experience in developing BTP application, SAP UI5 and/or HTML5.
• Experience in cloud technology and mobile applications.
• SAP SF certification is not required but would be a plus.
• Experience in payroll migration from SAP ECC to S4/HANA or another platform would be a plus
• Ability to advise customer process improvement.
• Strong vendor management skills, including overseeing vendor relationships and activities.

Job Description

• Industry/ Organization Type: Wholesaler – Car Industry
• Position Title: Car Sales Business Manager / Sales Manager (Motor Vehicle)
• Working Location: Central - Novena
• Working Hours: 5 days (9.30 am – 6.30 pm)
• Salary Package: Basic up to $5000 + Commission
• Duration: Permanent Role

Key Responsibilities

• Lead and inspire a team of Salesmen to meet sales goals.
• Set clear sales objectives, aligning with company-wide targets.
• Evaluate and enhance salesmen's performance through regular feedback and support.
• Facilitate training and development to boost sales skills.
• Efficiently manage and convert sales leads to achieve targets.
• Support the team in deal negotiations and closures.
• Maintain sales department budget to meet financial goals.
• Generate and review sales reports, analyzing performance and identifying improvement areas.
• Conduct market analysis to stay ahead of industry trends.
• Execute additional duties as required.

APPLY NOW!!!

• Minimum 10 years of experience in a similar role.
• Demonstrated leadership with strong team management capabilities.
• Proven sales record in the automotive industry, exceptional negotiation and deal closure skills.
• Analytical aptitude for market trends, sales data, and financials.
• Valid Singapore driving license for vehicle handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68253 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

At Miraco Nutripharm, we are dedicated to advancing health and improving lives. Our goal- to relieve 1 billion people worldwide of pain and discomfort. If you know of anyone who has been worried about or suffered from any health problemts, join us in making a positive impact by reducing the pain and distress others have to endure.

Key responsibilities:

• Strategic growth and operational excellence: Design plus implement safety, quality control and operational protocols to ensure product integrity, operational stability, as well as scalability. Identify opportunities for process enhancements that drive business efficiency and support strategic objectives.
• Market expansion and partnership development: Lead market research and analysis to identify growth opportunities, develop strategies for market penetration and negotiate partnerships with existing and potential partners to enhance supply chain optimization, cost efficiency, and diversification of product lines.
• Client engagement and stakeholder management: Build and maintain strong relationships with key stakeholders, clients, and partners. Oversee communication channels, respond to inquiries, analyze data for actionable insights, and proactively execute strategies to sucessfully increase customer satisfaction, loyalty, and market share.
• Process innovation and leadership: Collaborate across teams to streamline and document processes, ensuring alignment with business goals. Champion initiatives to improve accuracy, efficiency, and profitability while mentoring team members to achieve personal and organizational success.

Mon to Fri 8.30am - 6pm

About the Role:

The main primary responsibility will be growth. Develop and nurture key relationships with clients, suppliers, and other external stakeholders and internal stakeholders such as directors, general managers, and other departments. Identify and Create, Strong Communication and ability to collaborate with new opportunities. The top 3 most important responsibilities of a business development manager include: Identify and Create, Strong Communication and ability to collaborate with new opportunities

Primary job scope

• Lead and manage team members in one specific vertical team.

• Creating development plans and forecasting sales targets and growth projections

• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.

• Implement and develop sales activities in the responsible sales area under the leadership

• Identifying market opportunities through meetings, networking, and other channels.

• Meet/Exceed the sales task，complete the responsible task independently

• Maintain the existing customer, establish the detailed customer files

• Be an AR controller according to the account period required by company

Specific requirement activity *

• Regularly visit customer, attend QBR/MBR and maintain relationships.

• Perform sales call to new/potential customers which are raised on target list given.

• Perform market investigation, research, list up the New/Potential customers.

• Propose solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.

• Report irregularities to a direct superior in a timely manner.

• Perform trouble shooting on issues. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.

• Settle the outstanding account receivable based on the terms and conditions given.

• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.

• Share market information proactively to the existing customers and target customers.

• Input sales progress in CRM system within timeline.

• Expand Singapore export/import business ( both Air and Ocean ) and minor manage 3rd party business (offshore business- if the business owner is Singapore customer ).

• Working closely with overseas office to share information and get closer to the business.

• To create the sales report by timeline monthly basis.

• Join visit customer with sales members to support/advise, if necessary.

• Hold team meeting in regular basis , understand team sales status and provide necessary advise / guidelines.

Competency

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.

• Min 3 years’ experience in senior sales manager position in freight forwarding industry

• Leadership experience in managing a team

• Excellent written and verbal communication skills．

• Proficient in MS Office applications (word , excel , power point )

• Experience in profitability simulations, progress report and preparing presentation slides / proposal.

• Good in communication and negotiation. Excellent presentation skill．

• Strong organizational and management skills.

• Strategic thinking and statistical analysis skills.

• Proactive, resourceful with ability to work well independently or in groups.

• Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal.

• Must be brisk and active and quick work.

• Need quick response and reporting in case of any irregularities.

• Detail and accurate for reports

• Complete task within deadlines

• Relevant experience of operation work in Air or Ocean operation department would be at advantage.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

• Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

• Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.
• Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

• To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
• Manage and implement proper credit control procedures and bad debt recovery.
• To review and improve the Department's operation/ business.
• To undertake any other duties as may be assigned.

• Tertiary education
• Relevant qualifications in general insurance (minimum Certificate in General Insurance & Health Insurance)

• Minimum 3 years experience in general insurance industry
• Sound knowledge of general insurance
• Management skills and business acumen
• Strong communication and interpersonal skills
• Leadership with burning drive for results
• Strong marketing and portfolio management

We deliver cutting-edge supply chain technology solutions to clients across the Middle East. Our focus is on integrating innovative applications to improve operational efficiency and drive business growth in the region.

Key Responsibilities:

1. Application Management:

• Oversee the implementation and optimization of supply chain applications, ensuring seamless integration with clients’ operations.

• Monitor application performance and troubleshoot technical issues proactively.

2. Middle East Client Engagement:

• Liaise with Middle Eastern clients to gather requirements, provide solutions, and address challenges.

• Customize applications to meet regional market needs, regulatory requirements, and cultural expectations.

3. Technology Innovation:

• Recommend and implement advanced tools to enhance supply chain processes, including ERP and analytics platforms.

• Stay updated on emerging technologies and best practices relevant to the Middle Eastern market.

4. Team Leadership:

• Lead cross-functional teams to deliver projects on time and within budget.

• Provide training and support to client teams on effective application usage.

5. Strategic Reporting:

• Prepare and present application performance insights and optimization strategies to senior stakeholders.

Requirements:

• Education: Bachelor’s or Master’s degree in Business IT, Supply Chain Management, or a related field.

• Experience: Minimum of 6 years in managing supply chain applications or ERP systems, with a strong focus on the Middle East.

• Skills:

• Proficiency in SAP, Oracle, or other supply chain tools.

• Strong project management and leadership skills.

• Ability to work under pressure and deliver exceptional results.

• Knowledge: Deep understanding of Middle Eastern market dynamics and cultural considerations.

• Language: Fluency in English is required; knowledge of Arabic is an advantage.

• Availability: Open to extensive travel across the Middle East.

Role Overview:
We are seeking an experienced professional to manage Application Maintenance and Support (AMS) processes and ensure the smooth functioning of our business-critical applications. This role involves vendor coordination, end-user support, contract management, and project oversight to deliver efficient, high-quality application support services.

Key Responsibilities:

1. AMS Management

• Vendor Coordination: Collaborate with vendors to onboard services, ensure SLAs are met, and address issues promptly to minimize disruptions.
• Performance Oversight: Review vendor deliverables, including incident reports, change requests, and service reports, ensuring compliance with contracts and processes.
• Reporting: Prepare and review monthly performance reports, addressing any discrepancies or performance gaps.

2. End-User Support

• Act as the main point of contact for application users, addressing queries, understanding requirements, and prioritizing issue resolution or enhancements.

3. Contract Management

• Monitor and track AMS contracts to ensure uninterrupted application support and maintenance services.

4. Process Standardization and Compliance

• Implement and enforce standard operating procedures for application support.
• Conduct compliance checks to ensure adherence to organizational policies and guidelines.

5. Project Management

• Oversee application enhancements and change requests by coordinating with vendors or in-house teams to deliver solutions on time.

6. Business-as-Usual (BAU) Operations

• Drive cost-efficiency through root cause analysis, performance tuning, and user training.
• Conduct periodic reviews of knowledge bases for AMS applications.
• Provide support for applications not covered by AMS and participate in disaster recovery exercises.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in application maintenance, support, and vendor management, with at least 2 years in project management.
• Strong understanding of ITIL methodologies (certification is a plus).
• Hands-on experience with the following technologies:Unix and Redhat scripting
  Java 8 or above
  Middleware (e.g., Weblogic, Tomcat, SpringBoot)
  Automation tools and build tools (e.g., Maven, Jenkins)
  Databases (Oracle, MSSQL)
  SDLC methodologies (Waterfall, Agile)
  

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Job Responsibilities:

• Provide high-quality customer service and perform maintenance services for water appliances at customer locations.
• Troubleshoot and repair water appliances to ensure optimal performance and customer satisfaction.
• Help maintain and service water appliances systems, ensuring proper functioning.
• Assist with plumbing and electrical issues as needed (plumbing/electrical experience is a bonus).
• Provide timely and accurate reporting of service visits, including completing service sheets.
• Ensure all work is done in compliance with safety standards and company procedures.

Job Requirements:

• Must have a valid Class 3 license or own motorbike to travel to customer locations.
• Previous plumbing and electrical experience is a plus.
• Strong commitment to providing excellent customer service and high-quality work.
• Able to commit to working weekends, with off days on weekdays.
• Able to carry out manual work and operate relevant tools.
• Reliable, responsible, and detail-oriented.

Working Arrangement: 6 days a week

Permanent Position

EA License No: 96C4864

Reg. No.: R24121728

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning for Offshore Clients
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2025RMSG

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

MAIN PURPOSE

Seeking a sales and results driven individual to be responsible for the Flagship boutique in Singapore, to drive sales performance, grow new clients, and ensure high levels of client service and high retention rate of VIPs. To be the nurturing leader to mentor, coach boutique staff to be brand ambassadors and to grow their careers within our organization. Be as Brand ambassador at meetings, events, and other work-related functions.

KEY RESPONSIBILITIES

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• Ensure consistent and high standards of customer service in line with Company’s Retail Signature
• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• To share and inspire the teams towards Maison Culture and be immersed in the Maison’s heritage and DNA.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline. Support recruitment when needs arise.

Boutique Operations

• Ensure boutique operations is compliant with Group’s handbook and policies to ensure safety, security, compliance, and risk management are reinforced
• Ensure boutique operations are compliant with Company's Boutique Excellence Portal (BEP), not limited to rosters, stock count, sales reporting, customer reporting, petty cash, uniform and discount policy.
• Prepare reports pertaining to sales, KPIs, for weekly retail meeting.
• Ensure good synergy with cross functional teams, VM, Marketing, Merchandising, etc., displaying each product correctly and adhering to VM Guidelines while maximizing exposure to generate sales.
• Monitor and review the level of stocks of accessories (catalogues, gifts, boxes, etc.) & feedback to VM team accordingly. Ensure proper control on POS materials and collaterals.
• Work closely with Merchandising to ensure healthy stock and inventory to meet sales targets
• Ensure all stock control documentations are timely, and discrepancies are accounted for.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Benefits Summary:

• Procurement Manager (FMCG)
• Permanent role
• Basic up to $ 6,500 +AWS +VB
• Monday to Friday, 9am to 6pm
• Location: Jurong West

Responsibilities:

• Regularly assess cost-saving opportunities and ensure that pricing for goods aligns with current market rates, is efficiently sourced, and procured to maximize value for the business.
• Lead accurate demand forecasting in collaboration with sales and marketing by monitoring and communicating forecasts, changes, inventory estimates, supply conditions, business risks, opportunities, and mitigation strategies.
• Analyze sales trends and influencing factors to incorporate insights into forecasting and inventory planning.
• Manage spending effectively and promote a culture of long-term savings in procurement costs.
• Build and maintain effective relationships with key suppliers for food and beverage raw materials, ingredients, and packaging to meet business needs.
• Collaborate with the Sales and Marketing Team to develop and implement strategic initiatives that support the business’s growth and profitability goals.
• Coach the team to develop the skills necessary for long-term business and individual success.
• Serve as the primary subject matter expert, developing policies and procedures related to procurement and planning.
• Oversee the purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows, thresholds, and tracking of Purchase Requests and Purchase Orders.
• Work with the Finance team to ensure that procurement management aligns with corporate standards.
• Stay informed about Import/Export regulations and ensure compliance, including coaching and training staff on these regulations.

Additional Information:

• Degree or Diploma in Purchasing/Supply Chain, Business, or a related field is required.
• Minimum of 3 to 5 years of work experience in purchasing, ideally within the FMCG sector, with a preference for food sourcing/purchasing.
• Experience in overseas food importation, particularly in freight cost management, MOQ negotiation, and inventory control. Experience in meat and cheese imports is considered advantageous.
• Knowledge of SAP software, pivot tables, VLOOKUP, and Excel.
• Proven track record of managing significant costs of goods with a strong motivation to deliver cost savings.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

ROLE OVERVIEW

The Packaging category assistant Manager for SEA will be responsible for supporting the SEA Category Manger in delivering packaging category strategies across SEA.

Responsibilities:

• Supports execution of relevant packaging projects for SEA under the guidance of the SEA Packaging Category Manager.

• Oversight of relevant packaging projects within SEA to ensure they are delivered as in accordance with market roadmaps.

• Identify any risks associated with delivering relevant packaging projects by leading resolution of critical issues impacting the projects and subsequently driving decisions to closure, escalating where appropriate.

• Support and report tracking, status and risks for relevant packaging projects

• Balancing cross-functional departments through partnering with key stakeholders that are working against the delivery of relevant packaging projects

• Ability to lead and influence project team members to take positive action and accountability for their assigned work; tries to resolve any issues/challenges directly with team members and escalates to management if needed.

SKILLS AND EXPERIENCE

• Bachelor’s Degree in engineering, technical or packaging related discipline or minimum of 3 years in project management within the Food Service, QSR, Consumer Packaged Goods or Pharmaceutical industries.

• Minimum 3 years in packaging-related industry/discipline with demonstrated success in packaging.

• Ability to work in a matrix organization: business acumen, communication, interpersonal, influencing, relationship-building and presentation skills.

• Excellent communicator at all levels of the organization

• Solid theoretical knowledge of primary package design and manufacturing processes and procedures.

• Analytical approach to problem solving and decision making with impeccable organizational skills and attention to details.

• Demonstrated knowledge and experience with technical software tools such as Microsoft Outlook, Word, Excel, PowerPoint and MS Project

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

RESPONSIBILITIES

Provides regulatory compliance and asset integrity advice to both the VP of Asset Management & Operations and all managers and staff, shore-bases and ongoing projects.

• Is a valued and contributing member of the management team, including the formulation and implementation of strategic objectives

• Supports the Company's mission and objectives to promote revenue, profitability, and growth.

• Establishes and maintains all facilities' Compliance procedures and standards.

• Focal point for all operational HSE, Operational Verification and Class related activities and coordinates support to the Operations Management offshore.

• Responsible for preservation of plant capability, asset integrity and reliability for all operations surface facilities.

• Co-ordinates integrity management of all operated assets ensuring management systems have risk-based inspection programs

• Co-ordinates the delivery of all Asset Integrity engineering support to the Operations Management offshore

• Liaises with Facility Operations and Shore Support personnel to assist with understanding, defining and quantifying process technical issues to enable precise and relevant problem definitions to be drafted

• Ensures an effective audit and review process is implemented and managed, including evaluation of the audit reports and provision of recommendations for identified deficiencies

• Provides Management of Change (MOC) support I services to all operating assets in accordance with Operations Management System

• Member of the Operations Onshore Emergency Response team

• Operates within the OPEX budget as dictated by dedicated cost centre

• Ensures that compliance to the company management systems is followed

• Ensures compliance with the Safety, Health and Environmental Management Systems for all

assets/facilities

• Develops, produces and controls all necessary technical documents and procedures

• Seeks continuous improvement in integrity management process through the implementation of best practice procedures, systems and programs.

• Responsible for supporting the introduction and implementation of quality management systems as well as verification and audit

• Responsible for asset wide operations and maintenance standard setting

• Ensures statutory and Company standards of health, safety, welfare and security are met within areas of own responsibility

REQUIREMENT

• Minimum qualification college/university degree

• 15 years' experience in Oil & Gas facilities offshore (or similar) in Operations or maintenance capacity 5 years of which in Compliance & Asset Integrity Management at a senior level

In-depth knowledge of Asset Integrity.

• Extensive knowledge of maintenance, integrity and compliance in varying roles on both fixed and floating installations.

• Demonstrable experience in the implementation and management of the Safety Case Process, Safety and Environmental and Quality Management Standards.

• Knowledge of facilities engineering, production engineering, maintenance engineering, marine operations and planning functions.

• In depth understanding of Legislation codes and standards applicable to the operation of offshore platforms.

• In depth understanding of Class Society rule sets.

• Development and implementation of risk-based Integrity Management strategies.

• Knowledge and understanding of hydrocarbon industry applicable NDT techniques and principles.

• Effective manager of key financial issues that impact overall operation functions and the business.

• Must possess excellent communication skills and be able to demonstrate skills in problem solving, team building, negotiation, total quality management, ingenuity and initiative.

• Must possess knowledge of business and operational planning processes.

Job Description

• Industry/ Organization Type: Precision Component Parts Manufacturing
• Position Title: Sales Manager (Outdoor Sales)
• Working Location: Woodlands
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $7,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop productive, professional relationships with key personnel to acquire new accounts.
• Coordinate involvement from company personnel, including support, service, and management resources, to meet account performance objectives and satisfy customer expectations.
• Meet targets for profitable sales volume and strategic objectives within assigned accounts.
• Continuously assess, clarify, and validate customer needs.
• Lead solution development efforts that best address customer requirements, coordinating necessary company personnel involvement.
• Achieve the assigned sales quota within designated accounts.
• Meet expectations for profitability.
• Fulfill customer objectives as defined by company management.
• Complete customer account plans to company standards.
• Maintain high customer satisfaction ratings in line with company's objectives.

APPLY NOW!!!

• Minimum Degree holder in any discipline with at least 5 years of experience in a managerial sales role.
• Knowledgeable with silicone rubber, plastic injection, and/or metal precision components for non-functional parts.
• Extensive network and strong relationships with high-level commodity/sourcing decision-makers.
• Proven resourcefulness in identifying market opportunities.
• Results-driven with a strong focus on achieving targets.
• Willingness to travel internationally.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71126 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

The Brand (New Store Opening!):

We are excited to share a new brand partnership with Rituals, opening at ION Orchard and VivoCity in August! Rituals creates meaningful moments, and helps people slow down the pace of their busy lives. We need people that are passionate, energetic, and driven, people that go that extra mile.

Who Are We Looking For?

Creating an unforgettable customer experience and motivating your team is what you do best. Take your management skills to the next level at Rituals, where customer experience comes first.

You are all about customer experience.

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential. You’ll work closely with your Area Manager to put our local business strategy into place. Continually reach performance targets as a store manager and take charge with effective leadership. You lead by example and coach your team to deliver excellent customer service every day. And, as a luxury retail store manager, you will continually grow and expand your leadership skills.

All of these characteristics are what make you the ideal Store Manager. You give new meaning to the words 'aim big, act small' by:

• Working with your Area Manager to define daily objectives and actions to drive sales and KPIs
• Developing monthly plans (including optimal staffing) based on productivity targets
• Ensuring excellent store administration (cash register control, personnel absence, time & attendance, stock, health & safety, maintenance), managing store budgets (incl. expenses, productivity) and updating financial performance records
• Managing inventory and day-to-day operations, including stockroom standards and cleanliness
• Driving employee wellbeing and engagement with regular 1-on-1's, making a genuine connection with the shop team and organising team meetings to celebrate successes and reflect on development areas

In addition, you will build a strong store team by attracting top talent and creating a diverse and inclusive team culture based on both positive and constructive feedback at Rituals.

Join our team

At your boutique, you will work together with enthusiastic heartbeats. Just like you, they take a quality-orientated approach to customer service. You’ll notice that! Especially in their dedication to creating unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, Authentic and lots of energy!

This is you

High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to motivate your team and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance-orientated. You understand the power of excellent customer service and you want to coach and mentor others on how to reach their full potential. And on top of that, you have:

• At least 3 years of relevant Store Manager experience within retail or hospitality
• People management skills (e.g., communication, motivation, coaching, connection, inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others
• Decision making and problem-solving skills

Jobs Responsibilities

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Perform after- call administration work
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Job Requirements

• Training on the job provided
• Comfortable to work shift & part-time basis

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

We are seeking a customer service associate for our client, ST Engineering. Details as follows:

Job Title: Call Centre Associate, Ang Mo Kio (1-2 year contract, salary up to $2300 + $250 monthly performance incentive)

Job Description

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Requirements

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Working Hours: Mon-Fri (normal office hours) and alternate Saturdays (half-day)

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible