As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Title: Senior Maintenance Engineer (ID8358)
Location: Bukit Batok, Singapore
Working hour: Monday to Saturday, 8am to 8pm, however sometimes may required to work at off duty hours according to operation arrangement
Salary: $5500 - $6000

Job Description:
-Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimize downtime.
-Ensure the proper functioning and maintenance of machinery and equipment (such as genset, excavator etc) to support production and operational requirements.
-Coordinate tasks and resources across machinery & equipment maintenance team, and logistics & operations team to meet operational goals and deadlines.
-Oversee and ensure the Operations and Logistics adhere to safety measures during operations.
-Address operational issues and challenges, implementing solutions to maintain efficiency and productivity.
-As team leader in performing daily task, inclusive of daily reporting.
-Prepare & maintain machinery reporting & documents.

Requirement:
- Minimum of 2 – 5 years of experiences in excavator, heavy land machinery and equipment field.
· Possess knowledge on the procedures in maintenance of equipment & land machinery.
· Possess knowledge in logistics and operations will be advantages.
· Basic IT knowledge on software operating.
· Proficient in Microsoft Office application (Word, excel, powerpoint etc).
· Valid class 3 driving license (optional).
· People oriented, task oriented and possess positive work attitude.
· Strong organisational and communication skills.
· Ability to multitask, prioritize tasks, and manage time effectively.
· Problem-solving abilities and attention to detail.
· Willingness to travel to various project sites as required.

Job Title: Marine Technical Engineer (ID8359)
Location: Bukit Batok, Singapore
Must have technical and operations knowledge on marine vessel operations & maintenance
Salary: $3400 - $5000

Job Description:
- Managing and Overseeing daily vessel operations, including movements, documents and risk management.
- Ensuring compliance for Port state.
- Handling and checking ship and cargo documents, including customs compliance for international shipment, raise purchase procurement and purchase order for vessel request maintenance and repair.
- Tracking and reviewing of approved purchase requisition for all vessel.
- Assisting relevant departments with claims such as demurrage, cargo shortage, and commercial.
- Submitting monthly statistical reports, including operating rate statistics, demurrage and voyage reporting.
- Improving ship efficiency and reduce operational risk
- Engaging and deploying sea staff for vessel assignments.
- Managing planned maintenance system (PMS) repairs and maintenance activities documentation and report filling into marine department archive.

Requirement:
- Bachelor’s degree in Marine & Offshore Engineering, Mechanical Engineering, or a related field.
- Knowledge of international maritime regulations and environmental standards.
- Minimum 3-5 years hands-on experience with vessel operations, maintenance, or technical troubleshooting.
- Willingness to travel and work in challenging environments (e.g., shipyards or offshore).
- Proficient in English (Spoken and Written) & Microsoft Office.
- Team player and able to work within time constraints.
- Strong sense of integrity and professionalism.

Site engineers are responsible for planning, marking out and levelling construction sites before any building work takes place. They also build roads, drainage systems and other vital facilities to make sure construction projects go off without a hitch.Organizing materials and ensuring sites are safe and clean.

• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Providing technical advice and suggestions for improvement on particular projects.
• Diagnosing and troubleshooting equipment as required.
• Negotiating with suppliers and vendors to ensure the best contracts.
• Authorizing technical drawings and engineering plans.
• Drawing up work schedules and communicating any adjustments to crew members and clients.
• Gathering data, compiling reports and delivering presentations to relevant stakeholders.
• Delegating tasks and scheduling meetings and training sessions where required.
• Completing quality assurance and providing feedback to the team.

• Designing and developing: Designing, developing, installing, managing, and maintaining equipment for monitoring and controlling engineering systems
• Ensuring safety: Ensuring that systems and processes operate effectively, efficiently, and safely
• Collaborating: Working closely with colleagues across several functions, including operations, purchasing, and design
• Preparing documents: Preparing and maintaining engineering project schedules, documenting and controlling engineering deliverables, and writing reports and documentation
• Analyzing data: Analyzing and interpreting data
• Providing technical support: Providing technical support

1. Contributes to the professional growth and development of the Customer Service function.
2. Attends to customers’ enquiries in a professional manner.
3. Ensure customer satisfaction by extending responsive and meticulous support.
4. Provides immediate response to client’s technical/service related queries and problems.
5. Addresses and resolves customers’ complaints/dissactisfactions by initiating a thorough investigation of a complaint, evaluates findings, and responds to supervisor/management/customers soonest possible.
6. Meticulous processing of specimens received from the Courier team and customers
7. Enters patients demographic and orders laboratory tests completely and accurately into Laboratory Information System.
8. Understands clinical and tests terminologies and test profile/codes.
9. Communicates problems in specimens and request forms received to the Laboratory Manager.
10. Adheres to procedures in sample centrifugation, storage, retrieval and disposal.
11. Communicates with clients, co-workers, and management.
12. Possesses good time-management skills.
13. May be rotated to other lab locations or shifts as necessary.
14. Performs other duties as assigned.
15. Ensures the discharge of duties and responsibilities with diligence.
16. Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens. Ensure the accurate sorting, data entry, preparation, collation and sorting of specimens that contain patients personal data.
17. Ensure the proper storage and disposal of specimens as per company’s policy.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Automotive Service Technician  
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a skilled and detail-oriented Automotive Service Technician with experience in vehicle servicing to join our team. The ideal candidate will be responsible for inspecting, diagnosing, and repairing a wide range of vehicle issues, ensuring customer satisfaction and vehicle safety. This role requires strong technical knowledge, hands-on experience, and a commitment to service excellence.  

• Perform diagnostics and troubleshooting on vehicles in accordance with manufacturer standards to identify mechanical, electrical, and electronic issues.  

• Carry out repairs on various vehicle systems, including engines, transmissions, brakes, suspensions, electrical components, including high-voltage systems. 

• Conduct scheduled maintenance services, such as oil changes, tyre rotations, and fluid checks, in line with manufacturer and dealership guidelines. 

• Accurately document all work performed, including parts and labour, to maintain complete repair records. 

• Use specialised diagnostic tools, hand tools, and electronic testing equipment safely and efficiently, while maintaining a clean and organised workspace and adhering to safety and environmental regulations. 
• Provide excellent service by proactively and effectively communicating necessary repairs, timelines, status updates, and maintenance needs with all After Sales departments, Service Advisors and customers, while addressing any customer concerns.  

• Stay updated on automotive technology, repair techniques, and industry best practices, with a focus on Porsche vehicle systems by participating in on-the-job training and certification programs as needed. 

• Singaporean or Singapore Permanent Residents (SPR) are preferred 

• Experience as automotive service technician, specifically with Porsche vehicles, along with knowledge of Porsche’s mechanical and electronic vehicle systems or manufacturer-specific training in Porsche service and repair is highly preferred  

• Strong diagnostic and problem-solving abilities with proficiency in diagnostic tools and repair equipment, particularly with Porsche models 
• Detail-oriented with a strong commitment to providing high-quality work 

• Ability to work both independently and as part of a team 

• Physical capability to lift up to 20kg and perform tasks associated with automotive repair 

• Possess a Class 3 Driving License with at least 4 years of driving experience 

• Ability for a 5.5 day work week 

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

This position requires the applicant to be responsible for engineering and technical aspects within every project.

He/She will schedule, plan, forecast, resource and manage all the technical activities aiming at assuring project accuracy and quality from conception to completion.

Job Scope:

Execute and revise project work plans to cater to changing needs and requirements

Supervise subcontractors’ works to ensure timely completion and adhere to various standards

Liaise with clients, senior engineers in preparation for site work and plan schedules

Keep Project Manager well informed of status of project and coordinate communications between various departments

Liaise with the design specialists on drawings, amendment and re-submission to clients

Assist in conducting site measurement and inspections

Communicate with subcontractors and other suppliers

Monitor the delivery schedule of equipment/material to site

Coordination and checking of engineering deliverables.

Prepare and submit project documents

Attend site and office meetings and prepare progress reports

Job Requirements:

Minimum Diploma in Civil and structure or equivalent

Fresh Graduates welcome

Keen to learn, possess positive attitude and able to work independently

Competent in MS Excel and Words

Working hours: Mon to Fri: 9am to 6pm, Sat: 9am to 1pm

Required to work on construction sites

Procurement Specialists build vendor relationships to secure the best prices on products for their company, as well as these other responsibilities:

• Purchase goods or services that meet the quantity and quality expectations of the organization
• Evaluate and negotiate contracts with vendors
• Track inventory and restock goods when needed
• Stay up to date on industry trends and new products
• Compare available goods with industry trends to determine appropriate pricing
• Mechnical back ground , preffer to have Piping and pressure Vessel product experience.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Company Description

Warwick Machinery Singapore Pte Ltd is the official distributor for DN Solutions , a leading manufacturer of state-of-the-art CNC machine tools used to produce high precision parts. We offer wide range of turning center, vertical and horizontal machining center, multi–tasking machines as well as automation systems.

We also provide full service care and advanced support and consulting.

Role Description

This is a full-time on-site role as a Sales Specialist at Warwick Machinery Singapore Pte Ltd in Singapore. The Sales Specialist will be responsible for day-to-day sales activities, including prospecting, lead generation, product demonstrations, and closing deals.

Qualifications

• Proven experience in sales and achieving sales targets
• Excellent communication and negotiation skills
• Knowledge of sales strategies and techniques
• Ability to build and maintain client relationships
• Strong organizational and time management skills
• Understanding of market dynamics and trends

Responsibility:

1. Assist the sales team on any pre-sales inquiries

2. Provide professional technical support to our customers

3. Perform product testings to better understand our products

4. Provide trainings to both our internal staffs and our customers

5. Carry out professional after-sales support duties such as troubleshooting and warranty claim

Requirements:

· Diploma/Degree in n Information Technology/Computer Science, Electrical/Electronic or equivalent;

· Team player, fast learner, and able to work independent;

· Working experience in CCTV, Door Access and Solar products will be advantageous;

Other Information:

· 5 days work week (9:00~18:00, Mon~Fri)；

· Work location: Bukit Batok;

· Attractive salary package + Allowance;

· Position availability: Immediately;

Interested candidate feel free to WhatsApp at +65 87584857 or email resume to [email protected]

Join Our Team as a Customer Service & Administrative Assistant!

Are you a people person with a passion for delivering excellent service? Do you thrive in a fast-paced environment and enjoy helping others? We are looking for a motivated Customer Service & Administrative Assistant to join our dynamic team!

What You'll Be Doing:

• Welcoming Walk-ins: Be the friendly face our customers see when they walk in, guiding them through inquiries and helping them with the registration process.
• Assisting Online & Phone Inquiries: Handle phone calls and online registrations with professionalism and a customer-first attitude, ensuring smooth and efficient service for all our clients.
• Administrative Support: Provide key administrative support within the customer service department, helping to keep things running smoothly and efficiently.

What We're Looking For:

• Educational Qualifications: At least GCE ‘N’ Level or equivalent.
• Customer Service Experience: A minimum of 1 year of experience in customer service or a frontline role where you’ve honed your communication and problem-solving skills.
• Bonus Points for Microsoft NAV Knowledge: Experience with Microsoft NAV (Navision) software is an advantage, but not required—we’re happy to train the right candidate!
• Flexible Schedule: Enjoy a 5-day work week, including weekends (with your choice of off days on Mondays/Tuesdays or Thursdays/Fridays).
• Multiple Locations: We have openings at Bukit Batok, Macpherson, Woodlands, and Lok Yang, Tuas—choose the location that’s most convenient for you!

Why You’ll Love Working with Us:

• Dynamic Environment: Be part of a team that values collaboration, efficiency, and providing top-notch customer service.
• Growth Opportunities: Whether you're looking to develop your skills in customer service or administration, this role offers the chance to grow and expand your career.
• Supportive Team: Work with a group of friendly and dedicated professionals who are committed to creating a positive and rewarding work environment.

Job Title: Customer Service – Air Export (ID7150)
Location: Changi
Working Hours: Mon to Fri 9am-6pm, Sat 9am-1pm
Salary: $2200-$2400
Benefits： AL14days

Job Description：Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.
• Follow up on clients', help to do air export billing, invoice verification and handle rate disputes
• Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement
• Perform other job duties as per requested

Requirement:
• Singaporean or PR only.
• Minimum CGE 'O' Levels.
• With/ Without experience in Air Freight industry.
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Proficient in Microsoft Office applications (Word/ Excel/ Powerpoint).
• Able to work overtime if required.
• 5.5 working days (alternate SAT Off upon confirmation)
• 14 days annual leaves after confirmation

Job Description:

MAINTENANCE & ENGINEERING

• Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
• Motivate and develop the Engineering team to reach to their fullest potential.
• Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
• Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
• As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• Ensure compliance with all legislation, including Health and Safety and Environmental.
• Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• Liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Give guidance to the effective operation of the WHS Committee.
• Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Management.

Responsibilities:

• Understanding project specifications and developing time schedules and budgets that meet them.
• Negotiating with vendors and contractors to secure the best prices.
• Observing existing processes, analyzing staff performance, and addressing deficiencies accordingly.
• Monitoring and tracking project progress, and writing up reports.
• Attending and scheduling meetings as required.
• Delegating tasks and ensuring workers receive feedback.
• Understanding and meeting all contract requirements.
• Communicating with managers, supervisors, and the rest of the team.
• Analyzing technical drawings and providing material and cost estimates.
• Ensuring all projects are completed on time and within budget.

Requirements:

• Degree in Engineering or similar.
• Primavera P6 and BIM software (Eg. Revit, Visualization and Animation software)
• Experience with 3D modeling software.
• Proficiency in MS Office.
• Planning and project management skills.
• Strong analytical, critical, and logical thinking skills.
• Ability to focus under pressure and meet deadlines.

Responsibilities

• Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement)
• Design systems and components that meet needs and requirements
• Produce outline designs
• Conduct experiments methodically, analyse data and interpret results
• Test and evaluate theoretical designs
• Identify, formulate and produce effective solutions to emerging problems
• Evaluate final product’s overall performance, reliability and safety
• Alter and modify design to meet requirements and to eliminate malfunctions
• Estimate budget and scope of project
• Solicit observations from operators
• Prepare product reports and documentation
• Engage in lifelong learning and develop new theories or methods

As part of this role, you will

• Provide technical consulting and product guidance to banks and partners integrating Wise, primarily post-sale

• Support business development by aiding larger partners requiring novel features

• Assist partners in the implementation phase, defining technical solutions and documenting requirements

• Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

• Ensure partners deliver the best integration within their constraints for an excellent customer experience

• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

• Work on scaling Wise Platform into new regions, overcoming associated challenges

• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

• Collaborate with the technical presales team to support the sales cycle and secure new partnerships

• Enhance internal processes to handle multiple integrations in parallel

• Design and develop new features for Wise services and expose them on the public API when needed

• Troubleshoot, test, and resolve technical issues, supporting the API team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen.

• Identify problems and unlock opportunities for Wise and partners through technology solutions.

• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude.

• Travel to work with our teams in Tallinn and London as well as visit our partners in EMEA.

Job Responsibilities:

• Communicate with the system users to understand the scope of projects
• Collaborate with Software Developers and support teams to resolve any issues on the product
• Monitoring the product testing for applications and software systems
• Perform performance testing using automated test scripts and testing tools
• Documented defects or bugs found during testing to the Software Developers
• Responsible for the execution of manual and automated tests to verify software functionality and performance
• Working towards departmental and project deadlines
• Create and execute test scripts to ensure software quality
• Providing objective feedback to softtware developers and stakeholders

Job Requirements:

• NITEC/Diploma in Technology, Engineering, Computer Science or related field
• Preferably some experience in software/product testing
• Strong verbal and written communication skills with the ability to liaise with a variety of stakeholders
• Posses problem solving and competent technical skills
• Attentive to detail and ability to work under pressure
• Ability to communicate in Mandarin in order to commuicate with our peers from our HQ in Taiwan

Job Title: Documentation & Audit Engineer (ID1597)
Location: Pioneer, transport pick up Singapore and JB Bukit Indah
Working Hours: Mon to Fri 8:30am – 17:30pm
Salary: $2800 - $3500
Benefit: 12 days Annual Leave, AWS and Variable Bonus

Job Description
Documentation Maintenance:
• Maintain and update the existing documentation for the Corporate Accredited Management System.
• Ensure all documents are accurately filed, easily accessible, and up to date.

Audit Support:
• Assist in preparing for and facilitating both internal and external audits.
• Coordinate with relevant departments to gather necessary documentation and ensure compliance with audit
• requirements.

Awareness Training:
• Conduct regular awareness training sessions to ensure all employees are informed about the Corporate Accredited
• Management System and its requirements.
• Develop training materials and schedules to effectively communicate key information.

General GA Functions:
• Support all other General Affairs (GA) functions as needed.
• Perform various GA-related tasks to support the department’s operations.
• Collaborate with team members to improve processes and ensure efficient workflow

Requirement:
• Minimum Diploma or Degree in Business Administration/ Quality Engineering /any Engineering discipline
• Basic understanding of Documentation
• Involve in any kind of Audits; ISO related would be a plus.
• Proficient in Microsoft Office applications

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking a highly skilled Senior Software Engineer with strong Solution Architecture capabilities to lead the front-end development of our small, agile team. You will work together with a group of UX Designers and UX Engineers, ensuring that our solutions are scalable, technically sound, and compatible with cross-division systems. This hybrid role requires hands-on technical leadership, architectural oversight, and an understanding of WCAG standards and accessibility best practices. This role will be offered as a 2-year contract.

A brief summary of your job responsibility:

• Lead the UX Engineers in delivering high-quality, scalable front-end code
• Ensure that development process follows best practices for maintainability, performance, security, and accessibility
• Provide mentorship to the team, reviewing code, and helping solve technical challenges
• Evaluate cross-division systems and existing infrastructure to ensure compatibility and integration of proposed solutions
• Identify potential system limitations or risks early in the design process and work with teams to address them
• Design systems and applications with a focus on reusability and long-term maintenance
• Actively participate in coding, prototyping, and developing front-end components
• Communicate technical challenges and solutions to both technical and non-technical stakeholders
• Align technical execution with business goals, working closely with the Program Manager and other team members to meet deadlines and deliverables
• Stay up-to-date with the latest AI developments, tools, and trends, and explore ways to integrate them into development processes and products

To succeed in this role, you will ideally have:

• Strong front-end development experience to guide UX engineers
• Proven experience with solution architecture, especially in evaluating system-wide compatibility and scalability
• Ability to understand and integrate solutions across different systems, ensuring they align with organizational infrastructure.
• Proven experience leading small technical teams, with a focus on collaboration and mentorship
• Strong cross-functional collaboration skills, ensuring alignment between technical execution and business needs
• Keen interest in AI technologies and familiarity with AI tools that can be leveraged to optimize development efforts
• Experience working in agile teams, particularly in lean environments where quick iterations and adaptability are key.
• Experience working on A11Y and strong understanding of WCAG standards

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Job Description & Requirements

Responsibilities

• Management of approval, process and documentation for utilities & services.
• Liaise with utility agencies/authority on services/ relocation/installation of utility and services.
• Supervise utility diversion and trial trench works.
• Ensure safe and uninterrupted utilities supply to site.
• Develop operational SOP/Procedures for utilities/services works.

Requirements

• Degree in Civil Engineering or Mechanical Engineering with minimum 3 years of experience in underground utilities matter.
• Understand basic code compliance in Architectural, C&S and M&E works and construction sequence of work.
• Registered earthwork supervisor with EMA/SPPG and with relevant road construction experience.
• Positive attitude and good discipline and good team player
• Good interpersonal skills
• Preferred Candidate with LTA experience

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.