Position Summary :

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. He/She will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, he/she is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, he/she may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on his/her technical background and interests.

Main Tasks & Responsibilities :

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers

· Participate in the optimization of system performance and system capacity planning

Requirements :

· Degree in Computer Science, Information Technology or related disciplines

· At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals.

Key Accountabilities:

The incumbent shall be responsible in assisting the site in program deliverance and alignment with both local and international codes, recognized industry standards and company requirements from project conception to realization. This translates in executing the site strategic roadmap to ensure site compliance and the right- to-operate with the various operating permitting licenses with all municipal, provincial, or local regulatory requirements, as well all Company HSES Standards (through the design and implementation of site wide programs).

Specific programs to be implemented will developing Risk Assessment, Job Hazard Analysis, Pre-Start Safety Review, Chemical Safety and Storage, Construction Safety Programs, any other programs assigned by the team lead but not limited to:

• Working closely with the Team Lead and operational leads in developing Risk Assessment programs and working closely with the relevant stakeholders in identifying the foreseeable hazards.
• Helping to conduct awareness training for Risk Assessment.
• Developing risk assessment template accordance to Company Standard and populate the observations and finding and converting into actionable items.
• Help to track all HAZOPs action items and maintain an updated checklist against the Risk Assessment, and PSSR walkdown.
• Carry out construction walkdown daily including night visits, populate all observations and follow-up with closure of the observations.
• Working and assisting HSE Engineers in identifying and evaluating environmental protection needs for existing and new processes, for assessing the magnitude of risks of non-compliance or environmental harm, including participating in mechanical integrity and reliability engineering evaluations of environmental protection equipment/systems (e.g., wastewater treatment).
• Support Company standards and programs to ensure site follows both local regulatory guidelines and Corporate HSES management system.
• Develop standardized procedures and practices to minimize compliance risks.
• Working closely with the HSE Engineer, relevant stakeholders and identifying the impact and aspect of the site environmental programs and working closely with stakeholders to implement ISO 50001 Energy Management System.
• Implement, enforce, and take ownership on Health, Safety and Environmental (HSE) requirements and initiatives within his/her areas of responsibilities.
• Constantly sharing on best practices and lessons learnt, share learning experiences to ensure continuous HSE culture improvement on-site.
• Ensure all affiliates are competent and provided with the necessary tools and equipment to work safely and without health risks.
• Carry out any other duties as assigned by the Head of HSES.

Education and Experience:

• BEng/BS Degree in Engineering, Science, Chemistry, Safety or technical equivalent.
• 8 to 10 years of safety and environmental sustainability experience in manufacturing environment. Preference will be given to candidates who understand cGMP/GDP requirements.
• Incumbent must have a good understanding of all local environmental regulations.
• Language skills/English is a must.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

· Drive the Technical and Maintenance support to the operating units in terms of marine systems such as mooring system, loading and unloading facilities including hoses, cargo tanks etc.

· Ensure the units are maintained with respect to Class / Statutory and other regulatory requirements

· Actively contribute with technical and advisory support to Operations Managers / Maintenance Managers and offshore units in terms of mooring system, loading and offloading equipments including hoses, Cargo tank inspections and other marine / deck related issues

· Actively contribute to incident investigation and provide technical support to Emergency Response team as and when required

· Review and provide the engineering solutions for Management of Change Request from units as per procedure

· Review the Shutdown / Breakdown Reports and verify / carry out Root Cause Analysis.

· Update Lesson Learned Register based on Management of Change Request, Shutdown / Breakdown Reports review, Survey / Audit Reports etc.

· Provide In-house Training for the Offshore Team as and when required

· Carry out competency evaluation for onboard Marine Superintendents as requested

· Provide budget requirements in terms of maintenance, long term plan and surveys

· Provide input for new project bids and variation orders, based on Lessoned Learned from operating Facilities

· Liaise with HSEQ for any HSEQ related issues and ISM/ISPS related matters

· Provide support for fee agreement with Class Societies

· Act as a mentor and resource for new employees and less experienced colleagues

· Continuously make suggestions for improvements in all spheres of influence

· Additional responsibilities as required

Job Description

• Define requirements, specifications and testing criteria for perception algorithms based on customer inputs

• Develop traditional algorithms or AI models for Vision, LIDAR and multi-sensor fusion based perception for autonomous driving

• Object Detection

• Semantic segmentation

• Sensor fusion of Lidar, Camera and Radar

• Multi-target tracking

• Evaluation and benchmarking of algorithm performance

• Data and Ground truth preparation

• Detailed Reporting and Documentation

Education and Experience

• Bachelor’s / Master’s degree in computer science or related field.

• Experience of Vision and Lidar data processing

• Image/Point cloud data pre-processing

• Object recognition

• Segmentation

• Extensive experience of one or more of the following

• Deep learning applied to vision, Lidar

• Other modern machine learning methods

• Sensor fusion of RGB and depth

• 3+ years of experience in C++/ Python software development

Preferred Skills

• Experience in the field of robotics, automotive systems

• Proven track record of publications in relevant conferences

• Excellent analytical, communication and writing skills

Job Description:

• Assist in the identification, validation and selection of unmet clinical needs
• Engage in solution generation and prototyping
• Conduct testing, create supporting documentation required for patenting and regulatory approval
• Work with partners on commercialization strategy.
• Drive project tasks to ensure timely completion
• Support Innovation team in brainstorming and technical design.
• Initiate collaboration initiatives to support innovation
• Support basic risk assessment of proposed solutions with consideration to regulatory requirements and conducting clinical need filtering and de-risking.
• Under the direction of supervisor need to support execution of clinical studies.

Qualifications / Experience:

• Master’s or Bachelor’s Degree in Biochemistry, Chemistry, Chemical Engineering, Biomedical Engineering, Biotechnology, Information Technology, Computing or Software Engineering
• At least 2-3 years of prior experience in the following areas will be an advantage: medical technology innovation leading to the development of concept ideas into products, in-vitro or in-vivo diagnostics or assay development for mobile platforms, and application development and/or deployment
• Excellent people management and communication skills
• Excellent problem solving skills with strong focus in technical writing
• Basic knowledge in ISO 13485, ISO14155, Good Clinical Practice (GCP), Regulatory Affairs, Medical Device Standards
• Meticulous, responsible and passionate individual

Company Information:

Nitto Denko Asia Technical Centre Pte Ltd (hereinafter called NAT) was set up in September 2008 in Singapore. NAT has a corporate office at Singapore's world-class research hub, Biopolis. NAT's mission is to develop the Integrated Organic Optoelectronic for Biosensor Application. To achieve this mission, NAT is carrying out many concurrent reseach projects with top reseach institutions both inside and outside Singapore.

Employment

Expand your abilities and create a better future with Nitto.

What do we offer:

• AWS payout
• Medical-dental and life insurance
• Flexible benefit
• Training and career development opportunities
• Working experience in a Japanese MNC company
• Inclusive work environment

Company address: 3 Biopolis Drive #03-17/18 Synapse, Singapore 138623.

Nearest MRT: Buona Vista MRT

VWTS is an industry leader in solving the world’s most pressing water reuse, industrial, irrigation, municipal, and drinking water needs. Through desalination, advanced membrane, separation solutions, and water reuse and wastewater management and process technologies, Veolia delivers added value to its customers.

The Field Services provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate troubleshooting action or short-term planning and plan for long term preventive action.

Reporting to the Field Service Leader (Singapore), specific responsibilities for the position include but not limited to:

Field Services Engineer – Water Treatment System

Responsibilities/Job Descriptions:

• Provide SERVICE EXCELLENCE, general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, stock inventory, and installation of VWTS products

• Provide on-site interpretation of data and technical instruction

• Provide Technical Sales and Account/Sales Manager with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate

• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions

• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports

• Assist customer in scheduling maintenance and workload

• Assure that equipment and parts meet established schedules

• Review reported malfunctions and identify / analyze any undesirable trends

• Make recommendations on findings

• Review effectiveness of maintenance actions in order to identify training needs

• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

• Manage, Operate and Maintain water treatment plant contracts

• Maintain availability on a 24-hour per day/365 day per year call basis to ensure coverage for EHS and production emergencies

• Initiate & implement required modification and retrofit projects (Value-Added Projects)

Requirements:

• Electrical/Instrument or equivalent degree in engineering from an accredited university or college with at least 2 years of experience in a field service or maintenance position for water & process treatment field).
• Ability and willingness to travel within territory.
• Must be proficient with Microsoft applications
• Degree Holders in Electrical/Instrument background with > 5 years’ experience in the relevant may apply.

Added Advantages:

• Possess experience in managing site team consist of 4 – 6 team members
• At least 6 years’ experience in the operation & maintenance of water treatment system or facility operation (RO, EDI, UF, Filters, WWTP)
• Experienced on control system (SCADA or HMI)
• Strong Knowledge on water treatment system: UF, RO and EDI/IX
• Strong oral and written communication skills
• Able to interface at all levels of the organization both internally and externally
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability

Responsibilities:

• Planning, implementing, managing, monitoring and upgrading of cybersecurity aspects of products & solutions
• Develop and maintain technical, operational and configuration documentations required for project implementation.
• Stay up-to-date on the current threat landscape and cybersecurity events, continuous knowledge improvement in tools and best practices in Cyber Security Protection
• Vendor coordination and management for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of each security measures, and to make certain that the security measures will continue to be effective after implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements:

• Degree in Computer Science, Cyber Security or related field.
• 1-3 years of relevant experience is preferred
• Knowledge of Networking, firewall and other security technology.
• Knowledge of Linux is good to have.
• Familiar with the conduct of a typical project lifecycle in terms of the various milestones and deliverables

Job scope:

• Interpret project requirements to design, integrate, source and implement electronic system and relevant peripherals to meet projects deliverables on schedule.
• Embedded system design, programming, troubleshooting and maintenance.
• Work closely with mechanical, electrical and software engineers for system integration to meet project deadlines.
• Ensure design, proposal drawings, implementation comply with specifications, requirements, regulations, and quality standards.
• Technical documentations for internal and external customers.
• Prepare accurate operating, design documentation for deployed system for internal use.
• Prepare documentation for external customers and compliance verification.
• Coordinate with local and overseas suppliers for parts, fabrications, and assemblies
• Maintain vendors for services, components and works.
• Maintain part/component/tooling list with proper housekeeping.
• Manage delivery timeline with regards to project schedule.
• Perform ad hoc duties as assigned by management.

Knowledge, skills and experience:

• Bachelor’s degree in Electronic/Electrical/Mechatronics engineering.
• Knowledge on electronic design principles, PCB designs.
• Experience on embedded system, microcontroller and RTOS programming.
• Understand common communication protocols, e.g. RS232, CAN, SPI, I2C etc.
• Hands-on experience is a must, e.g. PCB assembly, troubleshooting and wiring.
• 2 years relevant experience in electronic design and embedded system.
• Valid Class 3 or above driving license is a plus.
• Must be able to read and understand product manuals written in Chinese.
• Can communicate fluently in Mandarin with our suppliers from China and Taiwan.

PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals.

Key Accountabilities:

The incumbent shall be responsible in assisting the site in program deliverance and alignment with both local and international codes, recognized industry standards and company requirements from project conception to realization. This translates in executing the site strategic roadmap to ensure site compliance and the right- to-operate with the various operating permitting licenses with all municipal, provincial, or local regulatory requirements, as well all Company HSES Standards (through the design and implementation of site wide programs).

Specific programs to be implemented will developing Risk Assessment, Job Hazard Analysis, Pre-Start Safety Review, Chemical Safety and Storage, Construction Safety Programs, any other programs assigned by the team lead but not limited to:

• Working closely with the Team Lead and operational leads in developing Risk Assessment programs and working closely with the relevant stakeholders in identifying the foreseeable hazards.
• Helping to conduct awareness training for Risk Assessment.
• Developing risk assessment template accordance to Company Standard and populate the observations and finding and converting into actionable items.
• Help to track all HAZOPs action items and maintain an updated checklist against the Risk Assessment, and PSSR walkdown.
• Carry out construction walkdown daily including night visits, populate all observations and follow-up with closure of the observations.
• Working and assisting HSE Engineers in identifying and evaluating environmental protection needs for existing and new processes, for assessing the magnitude of risks of non-compliance or environmental harm, including participating in mechanical integrity and reliability engineering evaluations of environmental protection equipment/systems (e.g., wastewater treatment).
• Support Company standards and programs to ensure site follows both local regulatory guidelines and Corporate HSES management system.
• Develop standardized procedures and practices to minimize compliance risks.
• Working closely with the HSE Engineer, relevant stakeholders and identifying the impact and aspect of the site environmental programs and working closely with stakeholders to implement ISO 50001 Energy Management System.
• Implement, enforce, and take ownership on Health, Safety and Environmental (HSE) requirements and initiatives within his/her areas of responsibilities.
• Constantly sharing on best practices and lessons learnt, share learning experiences to ensure continuous HSE culture improvement on-site.
• Ensure all affiliates are competent and provided with the necessary tools and equipment to work safely and without health risks.
• Carry out any other duties as assigned by the Head of HSES.

Education and Experience:

• BEng/BS Degree in Engineering, Science, Chemistry, Safety or technical equivalent.
• 8 to 10 years of safety and environmental sustainability experience in manufacturing environment. Preference will be given to candidates who understand cGMP/GDP requirements.
• Incumbent must have a good understanding of all local environmental regulations.
• Language skills/English is a must.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe, and Asia. At PharmEng Technology, we value everyone’s unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.

Job Purpose

Supports the Process Automation team (On-site) to work on the design, project execution and commissioning of process systems in the biopharmaceutical industry. This position requires experience relating to Pharmaceutical and/or Biotech. This position will require candidate with leadership skill to lead/ mentor junior engineers, equipment vendors and contractors.

Responsibilities

• Provide technical guidance into the design, project management, commissioning and start-up of automation systems, for upgrades, renovations and expansions of client facilities and processes.
• Support project execution from Feasibility through to project completion/handover, including all project stages such as:

- Feasibility

- Concept Design, Basic Design, Detailed Design

- Procurement

- Construction

- Project Monitoring/Governance

- Commissioning & Qualification

• The ideal candidate has experience in Distributed Control Systems (DCS) such as Emerson DeltaV, Siemens PCS7, Yokogawa Centum and preferably has experience in SCADA/Historians, specifically within process controls in biopharmaceutical industry.
• Prepare/perform/review electrical drawings, such as Panel Drawings, wiring diagrams, single line drawings.
• Perform programming/ configuration on PLCs, DCS or SCADA/Historians.
• Review programming of equipment vendors and other automation firms.
• Perform automation/ electrical troubleshooting on electrical panels and control systems.
• Familiarity with ISA 88/ 95 Standards for automation.
• Facilitate work efforts with other disciplines such as Process Engineering, Mechanical, Validation, and client’s internal stakeholders.
• Prepare/review User Requirements Specifications (URS), Functional Requirements, Specifications (FRS), SDS, DDS, Valve & Alarm Matrices.
• Provide input into Commissioning (FAT, SAT) and Qualification Protocols (IQOQ), as well as support execution of Commissioning & Qualification.
• Experience with, and knowledge of some of the typical Biotechnology processes & peripheral systems is required; Upstream Biotech Processes (Fermentation, Bioreactors, Centrifugation, Thawing), Downstream/ Purification Biotech Processes (chromatography, TFF, DF, NF-MF), Fill & Finish equipment, Media Preparation, CIP/SIP systems, Buffer Preparation, clean utilities (PW, WFI, CS, PS)
• Facilitate project management tools throughout the execution of projects, such as procurement tracking, vendor management, meeting minutes/ action lists, risk register log, schedule updates, project updates.
• Coordinate meetings with cross-functional departments, to drive project progress, facilitate decisions, provide updates.
• Travel may be occasionally required for meetings with clients, equipment fabrication vendors or Factory Acceptance Testing (FATs).
• Work may require occasional support over shutdowns or extended hours, specifically during installation and commissioning / validation phases.
• Client-management (maintain key Client relationships in support of business development and pursuit of new work), project scheduling/budgeting, coordination of client and MMR resources for effective project delivery, supporting business development (providing technical support to the sales as required for proposals/opportunities), presenting at industry conferences/publishing papers etc.
• Visit construction and installation sites.
• Required to comply with the safety rules including mandatory vaccination policies for COVID-19, where applicable.
• Supervise contractors during critical installations of process equipment and associated duties.
• Other duties as assigned, based on workload and project requirements.

Qualifications

• Excellent written and spoken English is required including the preparation of technical documents in English.
• Knowledge of GMP requirements for working in pharma/biotech facilities, with a Basic understanding of SOPs, Validation, Change Controls.
• Detailed knowledge of GAMP and its application to large- and small-scale systems.
• Detailed knowledge of data integrity requirements.
• At least 10 years of experience in pharma process automation engineering experience, with at least 8 years’ experience respectively in process controls with DCS / SCADA / Historians with upstream or downstream bioprocesses.
• Ability to read electrical drawings, PLC code, DCS code.
• Ability to perform programming/configuration of Emerson DeltaV DCS, Siemens PCS7 etc.
• Possess leadership skills, and be able to take initiative to lead projects, involving multiple stakeholders, departments, and varying complexity.
• Possess mentorship skills, to coach and develop junior employees.
• Basic knowledge of AutoCAD is an asset.
• Engineering degree, preferably in Electrical, Electromechanical, Controls, Chemical, Mechanical Engineering or a related discipline.

We regret that only shortlisted applicants will be notified.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer shall plan and install delivery links to send the audio video feeds from the event sites to the designated location(s) by deploying suitable technologies. He is to ensure the feed received at the designated location is of broadcast quality and monitor them throughout the events. He will have to liaise with many parties such as the vendors and building owners during the work. He will also need to maintain all the delivery equipment well to ensure they are always operationally ready.

Responsibilities

• Manage projects related to Media Delivery links.
• Establish various types of Media Delivery technologies include cellular bonding technology, optical fiber link, microwave link, IP streaming, Mesh Radio link and etc.
• Set up equipment at outdoor venues and ensure all power supplies requirements are adequate and appropriate for Live operations, that comply with safety regulations.
• Liaise with the agencies and building owners for the approval of use of the premises.
• Work over weekends public holidays and after office hours depending on the job requirements.
• Perform standby duty for VIP events (e.g. breaking news, emergency events, BCP exercise and etc.)
• Perform regular equipment maintenance and housekeeping.
• Adhere to workplace safety and cyber security policy while performing duties.

• Higher Nitec/Diploma/Degree in Engineering or IT discipline
• Minimum 1 year of relevant experience. Fresh graduates may be considered if found suitable for the position
• Knowledge in digital transmission, such as COFDM, MIMO technology
• Knowledge in IT networking includes Cisco Switches
• Knowledge in Linux and/or Window OS
• Basic Cyber Security knowledge
• Basic RF knowledge will be an advantage
• Certified to work at height will be an advantage
• Possess a valid Class 3 driving license

PRODUCT AREA

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Design and ship backend infrastructure features.
• Work closely with Product Management, User Experience, and User Experience Research to iterate in a novel and exciting product space.
• Work with collaborators and teams across Google.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 3 years of experience in software engineering or related technical field.
• Experience in software development in Java, C/C++, Python, or Go.
• Experience collaborating within and outside of the team and across sites.

PREFERRED QUALIFICATIONS

• Experience in computer science, data structures, algorithms, and software design.
• Experience in backend infrastructure.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer shall plan and install delivery links to send the audio video feeds from the event sites to the designated location(s) by deploying suitable technologies. He is to ensure the feed received at the designated location is of broadcast quality and monitor them throughout the events. He will have to liaise with many parties such as the vendors and building owners during the work. He will also need to maintain all the delivery equipment well to ensure they are always operationally ready.

Responsibilities

• Manage projects related to Media Delivery links.
• Establish various types of Media Delivery technologies include cellular bonding technology, optical fiber link, microwave link, IP streaming, Mesh Radio link and etc.
• Set up equipment at outdoor venues and ensure all power supplies requirements are adequate and appropriate for Live operations, that comply with safety regulations.
• Liaise with the agencies and building owners for the approval of use of the premises.
• Work over weekends public holidays and after office hours depending on the job requirements.
• Perform standby duty for VIP events (e.g. breaking news, emergency events, BCP exercise and etc.)
• Perform regular equipment maintenance and housekeeping.
• Adhere to workplace safety and cyber security policy while performing duties.

• Higher Nitec/Diploma/Degree in Engineering or IT discipline
• Minimum 1 year of relevant experience. Fresh graduates may be considered if found suitable for the position
• Knowledge in digital transmission, such as COFDM, MIMO technology
• Knowledge in IT networking includes Cisco Switches
• Knowledge in Linux and/or Window OS
• Basic Cyber Security knowledge
• Basic RF knowledge will be an advantage
• Certified to work at height will be an advantage
• Possess a valid Class 3 driving license

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

Qualifications

JOB RESPONSIBILITIES

• Resolve stakeholder issues and blocked data center actions through effective diagnosis and technical troubleshooting.
• Develop, iterate on, and improve internal tools, software, or automations that assist with speedy troubleshooting and issue management.
• Create technical playbooks and processes that enable the Server Operations team to resolve blocking issues without the need for escalation.
• Work closely with cross-functional stakeholders and partner teams across Google Server Operations and Engineering on the issues and underlying root causes driving negative business outcomes.
• Manage project schedules and work closely with cross-functional stakeholders.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 2 years of experience working in a technical data center or software operations.
• Experience in reading or debugging code with one or more of the following: Java, C, C++, .NET, Python, SQL, Shell, Perl, or JavaScript.
• Experience in advocating for customer issues.

PREFERRED QUALIFICATIONS

• Experience working with agile project management and prioritization.
• Experience in developing backend applications and shell scripts.
• Experience in interacting with customers or users and working closely with technical stakeholders or partners.
• Experience in owning a full lifecycle of technical projects including design, development, maintenance, and driving long-term improvements.
• Excellent communication and collaboration skills, with the ability to work effectively to facilitate prioritization between organizations.
• Ability to travel data center locations as needed.

The successful candidate will join a team of Systems Engineer primarily responsible for maintaining on-premises and cloud applications, servers, storage, and network equipment. The position reports to the IT Delivery Manager/Lead and will be expected to plan, install, configure, and manage all aspects of IT infrastructure to ensure reliable, secure, and cost-effective delivery of services.

Staff level, for the successful candidate will be determined based on their experience level and the technologies they are skilled in.

[Primarily Duties]

· Improve and maintain the network infrastructure and network security setup and architecture.

· Design, configure, deploy, and maintain all network and security solutions, both on-premises and in the cloud.

· Proactively work to improve reliability, stability, and security of the cloud and on-premises environments.

· Perform troubleshooting, performance tuning and capacity planning.

· Create and update documentation.

· Work with developers to deploy and maintain applications, including hardening and vulnerability remediation.

· Research and evaluate new hardware and software solutions.

[Secondary Duties- common]

On top of the primary responsibility, he/she will be required to perform the following duties on a rotational basis

1. Daily operation task, e.g. backup, system maintenance, system performance monitoring, end user PC support.

2. After office hours standby duty to attend to system alerts and to provide 2nd level support to our helpdesk and software developer when they encounter problems

Requirements

· Degree/Diploma in Information Technology, Computer Science or equivalent.

· Preferably to have sound working experience in implementing, managing and perform disaster recovery for the following: -

a) Network Infrastructure and security architecture, i.e. Subnetting, Micro segmentation technologies, security zoning, air gapping, WAN optimization, zero trust networking, etc.

b) Kubernetes architecture on premise and Azure

c) Microsoft Azure architecture and security solution

d) Good understanding of networking and security solutions, e.g. Core switch, Cisco Routers, F5/Azure WAF, F5 load balancer/GTM, Allot, Fortigate, Palo Alto.

a) IPv4/v6 Networking

b) Security related certification, CISSP, CEH or equivalent will be desirable but not essential

· Additional experience/certification in the following is not mandatory but will be strongly advantageous:

a) Enterprise Storage

b) AWS experience

c) Worked in a system integrator environment before.

· Candidates must possess strong analytical and problem-solving skills, have good aptitude in learning new skills, be a team player, and can work in a fast pace environment with minimum supervision.

Job description
The candidate will be part of a team solving computational bioengineering problems. The responsibilities include but are not limited to:

• Research, develop and evaluate algorithms and implementations
• Work with team members to develop disease transmission models
• Brainstorming technical solutions

Job requirements

• Master or Bachelor degree in chemical engineering and bioengineering related fields
• Strong programming skills in Python (preferred) or R
• Knowledge and demonstrable experience in academic research
• Smart and hardworking individual who can work under pressure within a tight deadline
• A good team player with can-do attitude
• Solid communication skills and problem-solving skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Lead a small engineering team with diverse expertise and grow team members.
• Work with stakeholders to define the team roadmap.
• Build and expand LMS and Content Platform systems to meet new Search and Google content and product needs.
• Develop scalable systems, from ingestion to indexing, content understanding and quality pipelines, and serving.
• Collaborate with Ranking, Infrastructure, API, and other content library teams to deliver a complete service.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 5 years of experience in software engineering, or related technical field.
• Experience working with Java or C++.

PREFERRED QUALIFICATIONS

• Experience managing small team.
• Experience in Search or Media related indexing, serving, and media pipeline systems.
• Experience in Computer Vision and Machine Learning.
• Excellent communication and cross-team/function/timezone collaboration skills.

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Responsibilities

• Involved in company wide design and UX process from concept to outcome, high-level discussions to fine details
• Assisting in digital transformation, improving UX and frontend development standards and shaping up the companys agile culture
• Collaborate closely with different teams, stakeholders and vendors to streamline workflow, and facilitate and execute high quality experiences for multiple exciting projects
• Creating UI pattern framework that Application Developers can re-use in the future using HTML/CSS/JavaScript
• Ensure consistency of the user interface across multiple platforms and to conduct quality assurance checks of elegant frontend code, including HTML, CSS and JavaScript

• Bachelors Degree in Computer Science/related fields or equivalent with total development experience of at least 5 years
• Expert in JavaScript, REST, HTML, CSS, and MVC frameworks; experience in working with Less/Sass
• Familiar and hands-on experience with AngularJS, ReactJS, Vue.js, or other frontend frameworks
• Experience in working on applications powered by Drupal CMS (traditional fully coupled; headless fully decoupled with a presentation layer running on NodeJS + VueJS; hybrid progressively decoupled)
• Experience in PatternLab design and implementation, especiallyTwig-based pattern library and prior experience working with Agile methodologies, such as Scrum, Kanban, and familiar with GIT
• Possess good understanding of web UI design principles and an ability to squarely discuss UI issues with UX designers for optimal solutions
• Participating large scale of projects involving vendors andcandidates with prior experience in news and publishing domain will be a plus

System Engineer (IoT) responsibilities include:

• Understand client requirements and how they translate to new integration features;
• Collaborate with product team and other staff to set specifications for new applications;
• Design and deliver IoT implementations at the customer’s site;
• Write high-quality software for application process;
• Write codes to integrate with IoT devices;
• Configure, calibrate, and control IoT devices; and
• Collect, analyze, and visualize collected data from IoT devices.

Job brief:

We are looking for a qualified IoT Associate Engineer to design and integrate IoT systems. You will work as part of a team and individually with little supervision.

A great IoT System Engineer has excellent knowledge of at least one SoC integration. They must be familiar with various IoT and cloud platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail.

The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.

Responsibilities

• Understand client requirements and how they translate into software features with IoT;
• Collaborate with the product team to set specifications for new IoT solutions;
• Write applications for IoT devices with SoC;
• Possess knowledge of development with at least one of the following protocols: Bluetooth, ZigBee, Z-Wave, LoRa .etc;
• Design creative prototypes according to specifications;
• Deliver complete solution within deadlines;
• Perform unit and integration testing before launch;
• Conduct functional and non-functional testing;
• Troubleshoot and debug applications; and
• Develop technical documents and handbooks to accurately represent application design and code.

Requirements

• Proven experience in the delivery of IoT projects;
• Experience in designing and building SoC applications;
• Ability to develop in at least one of the following protocols: Bluetooth, ZigBee, Z-Wave, LoRa .etc;
• In-depth knowledge of programming for diverse operating systems and platforms using development tools;
• Knowledge of connecting up electronic components is a plus;
• Excellent understanding of solution design and principles;
• A team player with excellent communication skills;
• Analytical thinking and problem-solving capability;
• Great attention to detail and time-management skills; and
• BSc/BA in computer science or relevant field; MSc/MA will be appreciated.

Modec Offshore Production Systems (Singapore) Pte Ltd is a leading provider of solutions to the Floating Offshore Oil & Gas market for more than 50 years and we are currently looking for a Senior Planner to join us.

Being part of Modec means being the protagonist of a challenging career and being in touch with the latest deep-water production systems, knowing that your career begins in Singapore, but your talent can take you anywhere in the world. If you want to be one of the greatest in the market, this is your opportunity!

Role Purpose

i) Lead EPCI CAPEX cost estimate, associated commercial deliverables and establish basis of estimate

ii) Explain EPCI CAPEX to Project Manager for his authorization

iii) Reference cost data analysis and benchmarking data development/ update

Key Accountabilities

• To have good understanding on the industrial standard cost engineering terminology in order to establish Estimate Methodology Procedure for the proposal
• Lead coordination and interface with technical/ commercial professionals, vendors, subcontractors and client to EPCI CAPEX costing within the time frame
• Develop CAPEX cost estimate and evaluate its estimate reasonably and logically
• Work out commercial deliverables related to CAPEX (e.g. Compensation Form, Basis/ Assumption of CAPEX Estimate, Commercial Qualifications, etc.) to read thru the ITT documents as part of Commercial Bid Proposal
• Develop cashflow projection (cash-in/cash-out) based on Project Schedule, Milestone Payment from client and payment terms by vendors/ subcontractors
• Collect, assort various cost data along with technical information for benchmarking and analyze tendency, correlation, or algorithm in order to develop applicable estimate methodologies
• Define and identify risks in terms of opportunities and threats.
• To have knowledge of risk management process.
• To have good understanding on the concept of risk contingency and allowance.

Qualifications

• Bachelor’s degree in Business, Accounting, Finance or Engineering/Construction Management. Experience in lieu of college degree may be accepted
• 10 to 15 years working experience of Offshore or Onshore Oil & Gas Projects especially EPCI phase as Project Management or (preferable for Offshore, especially FPSO Projects experience)
• Preferable to have experience on Cost Estimation on Bid/FEED on Offshore or Onshore Oil & Gas Projects (preferable for Offshore, especially FPSO Projects experience)

Technical Competencies

- Familiar with FPSO projects including some technical knowledge.
- Basic understanding of project management process.
- Strong knowledge and skills of Microsoft Excel.

Modec is committed in creating a diverse and inclusive workplace. We take affirmative action to ensure equal opportunity for all applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected characteristics.

Responsibilities:

• Responsible for network related incident and change management

• Responsible for the commission, de-commissioning and tech refresh of network devices

• Facilitate in problem solving and collaboration

• Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements

• Provide firmware updates for network devices

• Ensure network infrastructure complies with security policies

• Prepare and maintain assets to ensure availability and update of capacity reports

• Update process and procedural documents

• Any other ad-hoc duties as required or assigned

Job requirements:

• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science/ Engineering or equivalent qualifications

• At least 3 years of experience in network support and implementation.

• Certificate in CCNA is a plus

• Good knowledge of the following but not limited to:

- Firewall technologies (higl availability, virtual firewall concept)

- IP load balancer

- Distribution and core switches

- Router configuration (high availability)

- LAN and WAN administration

• Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

Rapsodo is a sports technology and analytics company with headquarters in Singapore, and offices in the USA, Turkey and Japan. Using Computer Vision and Machine Learning, Rapsodo develops sports analytics products that are data-driven and portable to empower athletes at all skill levels to analyse and improve their performance.

From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

Powered by Athletes who get it, and Engineers who can do it.

Join Team Rapsodo in defying limits and unlocking limitless potential, one data point and one heart-felt success story at a time.

The Role:

Our Embedded Engineers form a world-class, skilled engineering team that develops applications and drivers for our embedded products.Join our dynamic and growing team as an Embedded Engineer, take the lead in crafting innovative solutions and gaining hands-on experience across diverse domains in embedded systems development.

Key Responsibilities:

As an Embedded Engineer, you will work closely with our software and hardware engineers to work on product evolution as well as support existing products.
This role requires a highly versatile skill set and you will have opportunities to contribute to all relevant domains.
Your responsibilities will include development and enhancing of new and existing products.

Skills & Requirements:

Bachelor’s degree in Computer Science or MSc/MEng in a related field preferred.
Minimum 3-5 years of relevant working experience.
Deep understanding of Embedded Linux.
Experience in middleware programming.
Hands-on experience in developing embedded systems utilizing multiple sensors.
Proficient in developing optimized and time-critical code in C/C++.
Experience with software architecture and/or API design, complemented by robust integration skills.
Excellent communication skills for conveying technical information to both technical and non-technical teams.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the second largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwidebusiness. We work daily with international branches located in 30 markets by:

· Envisioning and preparing the Bank’s futures information systems

· Partnering and supporting core banking flagships and transverse areas in their large scale development projects

· Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Our organization

Within the IT & Operations division, the department Digital Excellence Center (DEC) in Singapore is strong of 150 staff. Our center of excellence have established a recognized expertise on process digitalization and data analytics while our expertise on artificial intelligence is growing.

Every day, we work jointly with domain IT teams or directly with business stakeholders on digitalization of their processes and leveraging on their data while, in the background, we design, build and frame the next generation of shared services.

We strive at organizing ourselves as agile units that leverage on sound expertise and reusable assets for addressing needs of our internal partners effectively.

We value teamwork, collaboration across the board and partnership with our business - we measure our successes through the successes of our clients.

Context

Credit Agricole CIB is engaged in a major digital transformation of its Business and Operations. We believe having a strong data governance, data quality and data lineage in our value chains with other major disruptive technological evolutions.

Over the past years, we groomed our skills, expertise and experience at building effective Data Analytics solutions. We want to sustain and improve them with data management practices.

Role & Profile

In a challenging and multicultural environment, we seek a motivated and skilled Senior Data Engineer to join our Data Analytics team. Data Analytics team is responsible of a portfolio of solutions for various business lines of the bank (Risk, Finance, Compliance, Trade Finance, etc). Data Analytics team deliver solutions primarily based on Microsoft Business Intelligence stack with a focus on performance and reliability. We are evolving and adopting new data technology as per the bank data strategy.

This position requires a candidate with,

§ at least a bachelor degree in computer studies

§ minimum 8 years of experience in Data Engineering role with financing industry, ideally in a banking environment

§ at least 5 years of development experience with using Microsoft Business Intelligencestack covering

o Tabular Analysis Service

o Data warehousing

o Performance tuning

o Data transformations and quality checks

o Power BI dashboarding and reporting

§ good exposure and usage experience in CI/CD tools / processes preferably Azure DevOps

§ ability to design and present technical solutions to architects and to team

§ proactive and problem solving attitude with ability to anticipate risks.

§ strong communication (written and verbal) and organizational skills

Key job responsibilities

You report to Data Analytics team head of DEC.

Role of Data Engineer encompasses:

- Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualization software.

- Apply data mining, data modelling, natural language processing, and machine learning to extract and analyze information from large structured and unstructured datasets.

- Visualize, interpret, and report data findings and may create dynamic data reports as well.

- Maintain existing BI solutions / ETL pipelines and propose continuous improvements

- Communicate and collaborate with architects, stakeholders, business analysts, and project managers to gather requirements and define technical solution

- Ability to design appropriate solution in compliant to CACIB standards

- Develops detailed technical work plans, estimates, improvement plans and status reports

- Perform regular peer-reviews, maintain low technical debts, assess & up-skill junior staffs

- Ensure the respect of CACIB code of conduct and compliance rules within the team

- Contribute to initiatives managed at department level (continuous improvement, innovation…)

Preferred (additional skills preferred, but not mandatory)

- Exposure to data science technologies or other competitive data processing tools like Python, Spark, etc.

- experience on test driven development

- experience with Data Visualization tools

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments