About the Role:

To maintain the service education system for trainers and distributors. This includes training on repair processes, installation, maintenance, and troubleshooting, as well as introducing new products by preparing training schedules and materials. The role also involves promptly tracking technical inquiries and providing remote support to other Business Centres and distributors, ensuring that all administrative documentation is accurate and complete to enhance efficiency and service quality. Additionally, it includes planning and reviewing the Quality Management System to improve repair quality in the repair centre.

Roles and responsibilities:

• ·Conduct in-service training on medical devices and related products for trainers in other Business Centres and distributors, including:

o Repair processes (assembly and disassembly)

o Installation and maintenance processes

o Troubleshooting

• Prepare service training and manage the introduction of new product repairs, including training materials and schedules.
• Establish a service education system for medical devices and related products for engineers in other Business Centres.
• Address technical inquiries and provide technical support (installation, maintenance, etc.) to Business Centres and distributors, both remotely and on-site (e.g., at hospitals).
• Ensure proper documentation, notification, tracking, and follow-up on all technical inquiries.
• Support Business Centres and distributors with all service and technical-related inquiries and activities.
• Escalate issues to higher-level support when necessary and act as a contact point between Business Centres and headquarters.
• Plan and review the Quality Management Systems of repair centers to secure and enhance repair quality.
• Perform any other tasks as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• At least 3 years of related experience in the medical device industry is highly preferred.
• Experience in technical support, including technical training.
• Experience with lean manufacturing and Six Sigma is preferred
• Strong hand-on skills and good eyesight.
• Willingness to travel to the Asia Pacific region if required.
• Proficient in the use of MS Office and its applications.
• Possess strong communication and troubleshooting skills.
• Able to work in a team environment and collaborate with staff across different age groups.
• A team player with enthusiasm for learning and the ability to work with minimal supervision.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

When you’re part of Thermo Fisher Scientific, you’ll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy and OFI systems workflows that provide images and answers in the micro-, nano-scales and OFI workflows.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Here are some of the products you might support our customers with:

• Corporate organization
• Overview of our instruments
• How to make a microscope

Day in the life of a Field Service Engineer: https://www.linkedin.com/mycompany/thermo-fisher-scientific/recommendations/urn:li:activity:6911716842898083842

How you will make an impact:

The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Scanning Electron Microscopy (SEM), OFI Systems; instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, employee assistance program and more!

What you will do:

• Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
• Conduct on-site scheduled planned maintenance visits
• Provide solving and repair support for customers and other field service personnel
• Cultivate and develop positive working relationships with customers, system users and company personnel
• Successfully complete technical training, as required
• Complete and submit field service reports on assigned tools
• Perform Preventive Maintenance tasks
• Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
• Provide training for customers and users on system maintenance
• Provide feedback to product quality teams
• Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
• Provide guidance for various reports including identifying and isolating unique problems with system
• Act as a subject expert and resource for training
• Align with application scientists to collaborate on outstanding solutions to meet our users challenges
• Must maintain Thermo Fisher Scientifics’ Four-I Values.

How you will get here:

Education

University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 2-5 years of equivalent combination of education, skills and experience

Experience

4-5 years’ Experience:

• Operating, solving, repairing and calibrating complex analysis tools such as SEM, Prober, OFI or similar systems is a plus but not required.
• Experience with Ultra High Vacuum (UHV), OFI systems a plus but not required.
• Experience operating O-scopes, digital voltmeter and logical problem solving.

Competencies

• Demonstrate Product Knowledge: Describe products and product lines, their positioning in the marketplace, and the needs they meet
• Describes product portfolio characteristics
• Identifies and describes competitors at a high level
• Scale the Technology: Gain proficiency in installing, servicing and maintaining increasingly complex scientific instruments
• Performs routine maintenance and basic repairs on a small number of noncomplex instruments
• Resolves majority of calls on first visit, applying appropriate resources
• Solve Tough Problems- solve problems precisely, timely and efficiently
• Fix with Precision: Follow safe, methodical processes to isolate and resolve problems
• Follows SOPs and standard processes to solve problems
• Identifies problems too complex to solve independently and seeks help
• Solve Problems Remotely: Remotely gather information and take action to resolve issues
• Uses standard tools to remotely gather information on instrument status
• Effectively gathers and documents key information about the problem from customer
• Impress the customer- Provide the highest level of proactive service to every customer, regardless of the circumstance
• Communicate Effectively: Foster clear, fact-based conversations with customers
• Proactively seeks to communicate with customers when onsite
• Actively and attentively listens to customers
• Takes ownership for relationship with customer and internal partners
• Manage Difficult Situations: Demonstrate empathy and professionalism while resolving customer issues
• Maintains a positive attitude in the face of challenges in interactions with customers
• Asks for assistance from supervisor or peers when unsure with how to handle a difficult customer situation
• Drive for Results- Take the initiative to follow processes and to focus on results, without waiting to be asked
• Respect for Process: Follow standard processes and implement processes where none exist
• Understands and follows key processes relevant to role
• Aware of SOPs and asks questions as appropriate
• Drive to Solutions: Demonstrate resilience and focus in resolving issues and meeting goals
• Provides a first timefix when possible, applying appropriate resources
• Involves others quickly when needed to solve a problem
• Demonstrate Initiative: Identify what needs to be done and do it without waiting to be asked
• Takes ownership of important issues within job scope without being asked
• Asks questions to find opportunities that need to be addressed

Knowledge, Skills, Abilities

• Required to read, write, and speak English fluently.
• Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
• Demonstrated ability to be detail oriented, problem solver, promote team environment.
• Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
• Literate in Windows software environments
• Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems.
• Ability to read and interpret schematics
• Ability to partner effectively with customers
• Strong Interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills
• Proven ability to solving complex systems and subsystems down to component level
• Familiar with UHV phenomenon and technology
• Must be willing to travel 25-50% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnel
• Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises.
• Requires proof of Covid-19 vaccination.
• Extensive walking may be required.
• May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
• Physical requirements include the ability to lift up to 50 lbs.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

This is a new role within our Operations Team where you will be responsible for autonomous vehicle operations in our customer sites where you will be responsible for Remote Vehicle Operations, Maintenance and Systems testing. where you will be cross-deployed to both the testing and operations team. This role will operate on a shift-based schedule. You will play a crucial role in ensuring the safe and efficient operation of autonomous vehicles, monitoring and controlling real-time vehicle operations, conducting general maintenance and executing testing procedures.

On a day to day, you will be collaborating with cross-functional teams while integrating new technologies, troubleshooting technical issues and contributing to continuous improvement initiatives. Your expertise will be vital in the success of maintaining compliance with safety regulations, optimizing vehicle performance, and fostering innovation in autonomous vehicle operations.

Role responsibilities

Vehicle Maintenance and Testing.

• Conduct diagnostics and maintenance on autonomous vehicles.
• Collaborate with engineering teams to integrate new technologies and features into autonomous vehicle systems.
• Execute testing procedures for autonomous vehicle systems in an operational environment.
• Provide technical support to on-site and remote teams during autonomous vehicle operations.
• Troubleshoot and resolve technical issues promptly to minimize downtime.

Operations Control:

• Monitor and control the real-time operations of autonomous vehicles.
• Execute and manage autonomous vehicle operations to ensure safe and efficient performance.
• Respond promptly to system alerts and emergencies, taking corrective actions as necessary.

Shift Operations:

• Work on a shift-based schedule to ensure 24/7 coverage for autonomous vehicle operations.
• Collaborate with cross-functional teams to maintain continuous and reliable system functionality during all shifts.

Safety and Compliance:

• Ensure strict adherence to safety protocols and compliance with regulatory requirements.
• Collaborate with safety and compliance teams to implement and maintain best practices.

Required experience

• Diploma in relevant field or equivalent experience.
• Proven experience in vehicle/transport operations and testing.
• Strong analytical and problem-solving skills.
• Experience with vehicle/transport technologies and systems.
• Hands-on experience in mechanical systems and electrical/electronic wiring
• Hands-on experience with Linux OS environment.
• Knowledge and background in Robotics/Automation.
• Hands-on experience in Bash, Python, C++ and ROS is a plus.
• Possession of a Class 3 Driving licence is a plus.
• Excellent communication and collaboration skills.
• Ability to adapt in a shift-based and 24/7 working environment.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• 5.5 days work week, public holidays as per scheduled

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an IT Service Manager to grow our business.

Responsibilities

• Managing the system monitoring tool to proactively identify and prevent the system issues and trigger the incident management with different team.
• Overseeing day-to-day defect management for critical incidents, providing regular updates, and ensuring timely resolutions.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinated approval for maintenance work and notification.
• Align with Outsourcing Management Framework and Implement the outsourcing practices for IT outsourcing.
• Manage the IT Outsourcing Risks of a group of service providers engaged to ensure the outsourcing risk exposure over the key processes are within Risk Policy.
• Conduct site visits to assess the compliance to established processes of outsourced services/activities.
• Assess and mitigate outsourcing risk to an acceptable level and recommend follow-up action or facilitate risk acceptance.
• Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely.
• Collaborate with the relevant stakeholders (Group Risk/Compliance/Legal/Audit/Ops Risk/Subject Matter Experts) to address Outsourcing Risk-related matters.
• Conduct risk-related briefings and/or training to service providers, where appropriate.
• Perform peer review(s) on site visit documentation to ensure quality assurance.
• Establish the process to proactively monitor the service quality.
• Support operational and process improvement initiatives on service providers.

Requirements

• Bachelor’s degree in accountancy, Business or Banking and Finance will be preferred.
• 3+ years of experience in IT Operations and/or IT Outsourcing Governance in the above functions.
• Experience in conducting outsourcing due-diligence and risk assessment for public cloud service providers.
• Familiar with Outsourcing guideline issued by MAS and ABS.
• Good interpersonal and communication skills.
• Possess good control mindset and able to understand a broad range of operational issues.
• Self-starter and ability to multi-task.
• Strong planning, organizational and analytical skills.
• Attention to details and good analytical skills.
• Ability to work independently, with strong planning and organization skills.
• A team player with the ability to drive and complete initiatives independently.

Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Public Holidays and Saturday
• Alternate Saturdays (9.00am to 6.00pm)

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Evaluate potential solutions and make recommendations to resolve business problems.

3. Involvement in the system integration testing phase prior to implementation.

4. Plan and coordinate end-user testing for any bug-fixes implementations.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with the vendor (Avanade) that requires delivery of permanent fix due to PROD incidents.

7. Support the team in monitoring and tracking ticket's SLA.

8. Provide guidance and coaching to junior team members.

Requirements / Qualifications:

Candidate should have:

- At least 1-5 years of healthcare IT experience

- A team player and also able to work independently.

- Possess excellent verbal and written communication, analytical and conflict resolution skills with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders of different levels.

- Versatile in working independently as well as an effective team player.

-Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Purpose of the Job

Sulzer Chemtech’s expanding licensing portfolio is delivering exciting new low-carbon solutions to customers as they navigate the ever-changing world of sustainability. Our client base faces challenges from multiple fronts and are turning more and more to technology-providers for a roadmap that will lead them to a successful future. This requires us to be more creative and more responsive than ever before as we work as a global team to propose and sell our product, technology, and service portfolios. We are looking for a Senior Technical Sales Engineer that understands customer needs in providing technical support and crafts winning proposals in support of sales strategies with the help of team members and technology experts.

Your main tasks and responsibilities:

• Will be part of Global Technical Sales team led by Technical Sales Director
• Responsible for generating proposals independently most of the time working with guidance from Technical Sales Director
• Study customer’s specifications: review, interpret, understand, and identify bid requirements.
• Prepare complete deliverables for the full technical proposal producing simulations, material balance and utility requirements, Process Flow Diagrams, equipment sizing and design, Capital Cost Estimation
• Attend customer proposal review meetings as needed, presenting the technical details as required.
• Support commercial sales team based in China with technical inputs for customer sales visits and travel with them as and when needed.
• Develop opportunities with a focus on increasing market share and identifying new opportunities for Sulzer;
• Correct usage and timely update of CRM tool
• Drive the company’s risk management process for quoted opportunities
• Deliver Order intake results to meet annual targets.

To succeed in this role, you will need:

• Bachelor Degree in Chemical Engineering / Business or Equivalent.
• 5 to 8 years of experience in refinery, petrochemical, and downstream industry with basic understanding of process configuration
• Proficient with process simulation and design software’s like PROII, HYSYS, Aspen Plus etc.
• The ideal candidate has relevant sales experience in licensing and is passionate about technology, customer relationships, and results.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

JOB SUMMARY:

The Applications Engineer is responsible for promoting the sale of the Division’s products which requires engineering knowledge sufficient to make judgments involving applications, installations, and economic consideration, as well as, handling all customer and distributor inquiries requiring technical assistance.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This job description represents the primary areas of responsibility; specific position assignments will vary depending on the needs of the proposal department.

To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential duties and responsibilities should be listed in the order of importance/majority of time spent.

• Primarily responsibility is to support sales in the quoting, designing, and costing of solutions to customer problems, including prompt responses to inquiries and questions.
• Handles application inquiries and recommends appropriate products with a high sense of urgency and in a timely manner.
• Provides quotations, both written and verbal, in accordance with ERP and company price lists, electronic quote tool and contractual discount schedules; performs necessary follow-up.
• Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process.
• Performs costing analysis, when necessary, on product line items versus published pricing to arrive at gross margin calculation for review and approval by Applications and Sales Managers
• Coordinates customer delivery requirements with the Production Department
• Recommends modifications to standard products to meet individual customer requirements, within practical company and economic limitations.
• Takes necessary actions to increase sales of the Division’s products.
• Represents, on occasion, and if necessary, the division at trade shows as well as potential visits to customer for sales or service-related activities.
• Assists in creating marketing literature, website development and other system tools to boost productivity and sales.
• Performs other duties of a similar nature and level as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor of Science degree in Engineering or equivalent experience with plant emission control design
• 2-3 years of experience developing system design for nuisance dry particulate collection for industrial manufacturing processes
• Understanding of EPA emissions requirements is preferred.
• Experience working with materials used in corrosive and/or high temperature environments.
• Experience working with technical specifications is preferred.
• Understanding of the physics of gas flow is preferred.
• Knowledge of fans and process systems is preferred.
• Experience developing cost estimates and proposals for engineered equipment systems.
• Experience working with pollution control and product recovery equipment is preferred.
• Experience managing equipment design and supply projects is preferred.

Roles & Responsibilities

Job description:

• Responsible for day to day Operations and administration on network & security infrastructure
• Responsible for firewall security appliances, routers and switches particularly trouble shooting and/or debugging network related problems.
• Perform support, configuration and maintenance of network equipment and network operating System
• Perform basic Linux administration and able to configure, manage network application.
• Handle network projects and identify any missing components in the infrastructure and support future demands on the network infrastructure.
• Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities
• Must have experience in managing of Checkpoint firewall, Extreme, HPE, Cisco, Aruba Switches.
• Work with vendors to deliver the project scope and meeting project deadlines
• Proactively monitor network performance, ensuring high network availability and smooth operations
• Involve in Network and IT audit and adhere to security compliance and governance.
• Perform evaluation, proof of concept and provide recommendations.

Job Requirements:

• A Bachelor’s degree in Computer Science, Computer Engineering, IT or equivalent.
• Must be CCNA certified, CCNP preferred.
• Working knowledge plus at least a year’s experience in networking technologies like Structured Cabling, WAN, LAN, VPN, Network Security, Wireless, iBGP, eBGP, Routing Protocol, OSFP etc.
• Hands on experience in implementing, administering and troubleshooting network infrastructure devices, including cisco, Brocade routers, Dell enterprise and cisco switches, network firewall, IPS, SIEM, vulnerability assessment and monitoring tools.
• Experience in IPv6 and Data Centre operations an advantage.
• Familiarity with Linux (as a user and system), container technology, security concepts, project management and ITIL processes will be added bonuses.
• Familiar with Dense wavelength division multiplexing DWDM) is a plus.
• Familiar with basic Linux administration is a plus.

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Implementing network and security solutions: Responsible for implementing network and security solutions for clients, which may involve configuring routers, switches, wireless, load balancers and other network devices like Aruba. Racking and Stacking network devices. Expected to handle small to mid-sized project.
• Troubleshooting network and security issues: Responsible for diagnosing and resolving network and security issues that arise for clients while deploying, which may involve investigating connectivity problems, configuration issues, and analyzing network traffic.
• Client management: Responsible for building and maintaining relationships with clients, managing their expectations, and ensuring their needs are met.
• Collaboration with other teams: Working closely with other teams such as project managers and Operations team to ensure the network and security delivery is completed within the stipulated time.
• Technical Documentation: Responsible for creating technical documentation such as Low-Level Design, TDS, As-built, UAT and SAT documents. Signoff all the documents from clients for the project closure.
• Knowledge Transfer: Responsible for providing handover the project to client and internal operations team.

Requirements:

• Possess at least a Diploma, Bachelor's Degree, or Professional Degree in Computer Science/Information Technology or equivalent
• Minimum 1-5 years of experience in network design/deployment.
• Excellent knowledge in Routing and switching, eg. BGP, OSPF, Multicast, VSS, spanning tree, MPLS L3VPN.
• Experience in wireless. Cisco WLC, Aruba, Prime, MSE/CMX, DNAC, Ekahau Site Survey tool
• Data centre technologies, eg. Cisco Nexus VDC, VPC, FEX, VXLAN, ACI.
• Good knowledge of Firewall technologies eg. IPSEC VPN, SSL VPN, IPS/IDS, Cisco ASA, Firepower, Fortigate,
• Good knowledge in network access control(NAC) product, eg Aruba Clearpass Policy Manager, Cisco ISE.
• Excellent interpersonal & communication skills
• Current CCNA/CCNP qualified with related professional experience, CCIE would be an advantage.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role. We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Job Description

• Prepare project schedule in either MS Project or Oracle Primavera P6.
• Cost loading to the baseline programme
• Monitoring Critical path and Earn Value Management (EVM) analysis
• Prepare impact analysis for EOT claims
• Prepare working programme and float analysis
• Document control for relevant EOT event
• Monthly progress report and resource monitoring
• Handle on the change control

Requirements

• Degree/Diploma in Civil Engineering/Mechanical Engineering or any other engineering field with minimum 3 years of experience in project planning roles.
• Possession with CAPM or PMP certification will be an added advantage.
• Good analytical, communication and problem-solving skills
• Team player
• Strong analytical, critical, and logical thinking skills.
• Able to work independently with minimal supervision.

We are looking for Project Engineer to join our fast and growing team. You will be working with stakeholders on the following:

Job Description

• Execute and manage the project and responsible for the quality of work produced by the team and sub-contractor(s).

1. Projects
2. Documentation
3. Acceptance

• Co-ordinate, plan, conduct and manage the various activities within the project team, with the subcontractor(s), customers and document the progress of the project.

1. Project Schedule & Planning
2. Team Management
3. Risk Management
4. Prepare and Conduct PMR, PDR & CDR
5. Project Meeting
6. Knowledge sharing and conduct training
7. Prepare Operator and Maintenance Manual
8. Prepare and Conduct Installation, Checkout, Inspection and Testing
9. Conduct Factory Acceptance Test and On-Site Acceptance Test

Requirements:

• Degree with at least 3 years or Diploma with at least 5 years in Engineering related field
• Strong organisation skills and meticulous
• Team player with good communication and interpersonal skills
• System knowledge such as RFDF, EOIR & Radar will be added advantage
• Able to travel within a short notice is a plus
• Candidates with strong background will be considered for role of "Project Manager"

Interested applicant can click on 'Apply' or send updated CV to [email protected]. We regret to inform that only short-listed applicants will be notified.

About your role

• Lead the design and development of cutting-edge 3D machine vision systems tailored for industrial robotic use cases, ensuring high precision and performance.
• Collaborate closely with cross-functional teams, including robotics engineers and software developers, to integrate 3D machine vision technology seamlessly into robotic applications.
• Oversee the integration of 3D sensors with robotic systems, optimizing their performance and accuracy.
• Develop and refine algorithms for data acquisition, image processing, and object recognition to enable advanced visual perception capabilities for robotic systems.
• Troubleshoot and debug technical challenges related to machine vision technology, ensuring robust and reliable operation within industrial environments.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Significant experience in the design and development of 3D machine vision systems, particularly in industrial or robotic applications.
• Proficiency in programming languages such as Python, C++, and experience with relevant libraries and frameworks.
• Strong knowledge of 3D sensors, as well as processing and manipulation of point cloud and mesh.
• Problem-solving skills and the ability to work collaboratively in a multidisciplinary team environment.
• Excellent communication skills to effectively convey technical concepts and insights to both technical and non-technical stakeholders.

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.

Join our team within Chemtech division in Sulzer Singapore Ltd as Senior Applications and Sales Engineer to help us take our business to the next level.

In this role you will be accountable for:

• Prepare technical proposals and commercial tenders project
• Interface with customers and monitor progress of projects
• Co-ordinate projects with head office, regional offices and agents
• Prepare and co-ordinate all proposal activities with Regional Offices and Local Headquarters
• Carry out tender reviews and order reviews
• Handle technical clarification for all proposals. Work as an integral part (with technology, engineering, production) in developing proposals, pricing strategies and customer presentations
• Prepare price calculation and tender documentation
• Ensure that the specifications offered to the customer are within the capability and capacity of the company
• Ensure that the customers’ requirements are adequately conveyed and reflected in engineering, manufacturing and installation
• Follow-up projects monthly and update MIS daily
• Undertake sales and marketing of Sulzer Chemtech products and services throughout Asia Pacific region
• Control all correspondences and documentation relating to project. Co- ordinate and utilize inter-department resources where necessary.
• Ensure that all technical and commercial specifications are received, clarified and agreed with customer at order stage.
• Prepare complete project and engineering files
• Arrange project handover meeting with Project Management and Engineering for larger projects and non-standard
• Initiate Customer Complaint Reports to ensure that with complaints are properly and efficiently dealt with
• Feedback information to customers on quality improvements on product and changes, as and when necessary
• Supervise/Check the work of junior Applications & Sales Engineer if required.

To succeed in this role, you will need:

• Degree in Chemical Engineering
• 5 ~ 10 years of sales and customer services experience preferably in Chemical & Petrochemical / Oil & Gas industry.
• ProII / Aspen Simulation Program is optional, but not mandatory
• Microsoft Skills
• Distillation theory
• Fair knowledge of chemical separation processes knowledge Business travel (~30%), particularly in the Asia Pacific region.

Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.

83% of our employees recommend Sulzer as a good place to work and we are proud to be recognized as a Top Employer 2023 in Brazil, China, Switzerland, United Kingdom and United States. So come and join our story, starting today!

Key Responsibilities:

• Formulation Support: Collaborate with the R&D team to develop and scale up cosmetic and skincare formulations, ensuring consistency and performance.
• Process Optimization: Design, implement, and optimize chemical processes to improve production efficiency, reduce costs, and enhance product quality.
• Quality Control: Monitor production processes to ensure that products are produced according to specifications, comply with regulatory standards, and maintain high-quality standards.
• Troubleshooting: Diagnose and resolve process-related issues, ensuring minimal downtime and maintaining production schedules.
• Sustainability Initiatives: Identify and implement sustainable practices in the manufacturing process, including waste reduction, energy efficiency, and greener chemical alternatives.
• Compliance: Ensure compliance with safety standards, environmental regulations, and industry best practices (e.g., GMP, ISO).
• Cross-Department Collaboration: Work closely with the quality assurance, production, and supply chain teams to ensure smooth operations and continuous improvement.

Requirements:

• Experience: At least 1-2 years of experience in a chemical engineering role, preferably within the cosmetics, skincare, or personal care industry.
• Skills:Strong understanding of chemical processes and formulation techniques in the cosmetic/skincare industry.
  Proficiency in process modeling, data analysis, and process optimization.
  Familiarity with industry regulations and quality standards (GMP, FDA, etc.).
  Excellent problem-solving and troubleshooting skills.
  Ability to work in a fast-paced, collaborative environment.
  Strong communication and documentation skills.
  
• Desirable: Experience with sustainability practices in manufacturing, knowledge of new trends and innovations in cosmetics/skincare formulations.

Job and Responsibilities:

Managing IT infrastructure (including network and cybersecurity solutions), servers (including VM), Cloud infrastructure and backup solutions (on-premises and cloud)

Provide technical support, maintenance, and troubleshooting for user systems, including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.

Troubleshoot and resolve complex technical issues related to M365, including email, SharePoint, OneDrive, Teams, and other O365 applications.

To assist with procurement and maintain up to date inventory tracking

Liaising with various external vendor solution providers

Assist in implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.

Be part of project management team on IT initiatives (including system updates, tech refresh and migrations) sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.

Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.

Skill Requirement & Qualification:

Minimum Diploma/Degree in Computer Science or related field.

Proven experience in system design, implementation, and administration of Microsoft Windows technologies: Windows Servers 2012 and above, Active Directory, LINUX, Router, and Network Switches.

Experience with Servers Backup and maintenance.

Proven experience as a System Infrastructure Engineer or similar role with 3-5years experience, with a focus on Microsoft O365 technologies.

Good experience managing and troubleshooting firewalls and network technologies (e.g., switching, routing, VPNs).

Working experience with Remote Desktop Services and hybrid cloud environments

Key responsibilities

Key duties

• Create and execute project work plans and revises as appropriate to meet changing needs and requirements
• Manage day-to-day operational aspects of the projects
• Manage sub-contractor and ensure work compliance with specifications
• Identify issues and escalate to Project Management well ahead of time
• Ensure project documents are complete and stored appropriately
• Comply with and help to enforce standard policies and procedures
• Responsible for working safely and meeting the EHS regulations on site

We are seeking a proactive Security Engineer with hands-on experience in the operational support of cybersecurity solutions. The ideal candidate will bring at least 1 year of experience in managing and maintaining cybersecurity tools and systems to safeguard our organization’s infrastructure. This role demands a strong foundation in cybersecurity operations, problem-solving skills, and the ability to support and optimize security technologies.

Key Responsibilities

1. Cybersecurity Operations Support: Provide day-to-day operational support for cybersecurity solutions, including firewalls, endpoint protection, SIEM, IDS/IPS, and other security tools.
   Perform routine system health checks, updates, and patching for security systems.
   Troubleshoot and resolve issues with cybersecurity technologies to ensure optimal performance.
   
2. Incident Monitoring and Management: Monitor security systems for alerts and assist in investigating potential security incidents.
   Collaborate with the incident response team to contain and mitigate threats.
   Assist in documenting and communicating incident reports and resolutions.
   
3. Configuration and Optimization: Support the deployment and configuration of cybersecurity tools to meet organizational needs.
   Implement policies, rules, and configurations in line with security best practices and compliance requirements.
   Analyze system performance and recommend enhancements for improved security posture.
   
4. Threat Management: Assist in analyzing threat intelligence to update and refine security systems.
   Help maintain updated signatures, rule sets, and threat detection policies.
   
5. Documentation and Reporting: Maintain detailed records of security configurations, incidents, and system updates.
   Generate periodic security reports for management review.
6. Patch Management: Plan and apply regular updates to mitigate vulnerabilities and maintain system compliance.
7. Service and Change Requests: Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
   

Requirements

• Bachelor’s degree in Information Technology, Computer Science.
• A minimum of 1 year of experience in the operations support of cybersecurity solutions.
• Hands-on experience with Imperva DAM, Cyberark, Trend Micro Cloud One, Web Gateway (ie McAfee) and AquaSec, Tenable
• Strong understanding of cybersecurity fundamentals, including network security, threat detection, and incident response.
• Knowledge in AWS cloud native security tools and services such as AWS IAM, Firewall/WAF, GuardDuty, KMS etc.
• Strong fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate)
• Excellent analytical and troubleshooting skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong communication and teamwork abilities.